Jack in the Box Reviews

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About Jack in the Box

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Jack in the Box is a fast-food chain established in 1951, that offers burgers, tacos, chicken sandwiches and breakfast items. It combines traditional fast-food options with various offerings like loaded fries and specialty shakes, catering to a wide range of tastes.

Pros
  • Good food quality and taste
  • Clean and hygienic environment
Cons
  • Inconsistent order accuracy
  • Long wait times during peak hours

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Jack in the Box Reviews

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    Page 1 Reviews 0 - 10
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    Staff

    Reviewed June 24, 2026

    We ordered from Jack in the Box in Silverdale Washington and the food was horrible. There was no ice in our drinks. I think that the workers are lazy and just don't care anymore. Unfortunately we won't be ordering from there anymore.

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    Customer ServiceStaff

    Reviewed June 7, 2026

    We walk in on 06/06 at 4:30, there is no one in the front to help and when they did come they where very rude, when we were to order from the screen the guy just walk away. When we place the order the receipt machine doesn't work. The lady that was in the kitchen tells me after a while that it doesn't work. We go to sitting area. The tables and seats are dirty. The food takes long to get, when there is no one there but us the whole time. Everyone is in the back laughing.

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      Customer Service

      Reviewed June 5, 2026

      Stopped at Jack in the Box in Burley Id for two #14, hot and spicy chicken & fries. Worst fries on the market greasy, limp and foul tasting from the type of grease. The chicken was hard and tough. No need to say more since we will not patronize again.

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      Reviewed June 4, 2026

      We order a large, thick milkshake and we got a small one. Not very happy about it you should get what you order, not what they think you should get. And we order large fries and we get small fries.

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      Reviewed May 25, 2026

      Very very poor service as usual!!!! The youngsters working are lazy, disrespectful, dirty!!!! I can keep on but I do hope they close that location down ASAP!!!

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      Verified purchase

      Reviewed May 20, 2026

      You should take the “really big chicken sandwich” off the drive-through menu if you can’t order it at the menu. I ordered the really big chicken sandwich and I got just a single sandwich with a piece of lettuce and mayo and when I went in, he said you can only order it online. That doesn’t make any sense. If it says that on the drive-through menu, I wouldn’t know because who would read that. We see the sandwich we want the sandwich so we ordered the sandwich. The food is delicious, but why put something on the drive-through menu that you can’t order at the drive-through?

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      Sales & MarketingMaintenance

      Reviewed May 13, 2026

      I went in the Saratoga Spgs, UT location with the "Starving Students" BOGO and the mngr told me a story about how they were not supposed to be a part of this BOGO but something about the franchise... Blah blah. He was able to take $10 off but the Meal Combo was $13.50 and that is what should have been taken off. About a month ago I had the same type of coupon through T-Mobile and tried to use it. I got yelled at from afar that the Jack app could not link with T-Mobile so they could not give me that discount. Two strikes, you're out. There are way too many other places to eat, and guess what? They honor any coupons you have. Jack in the Box, we're breaking up. Done.

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      Staff

      Reviewed May 12, 2026

      So happy to finally have a Jack in the Box nearby! Being from California, I’ve definitely missed all the favorite snacks and foods. It’s so nice to have a little piece of home here in East Tennessee. Big thanks to the investors and employees who made this happen — keep up the great work!

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      Honesty & Transparency

      Reviewed May 11, 2026

      In no way was this the Jack in the Box. I grew up with. The tacos have 0 flavor. The ultimate cheeseburger is incredibly salty. Honestly, if you want something to the tacos they used to have. Go to 7-11... so much better than the ones at Jack in the Box. Just my honest opinion.

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      Reviewed May 6, 2026

      Tumwater, Washington. Fight inflation, DON’T BUY AT JACK IN THE BOX!! This morning I ordered a supreme croissant and a small onion ring. I drove up to the pay window and she said that’ll be $$14.50 something odd cents. I looked at her with my animated facial features of shock. I said “you can keep your order.” I then drove off. I drove to Sonic and ordered a breakfast burrito and a small tater tot for “$9.31.” This is how we fight inflation folks! Goodbye forever Jack!!

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      Jack in the Box Company Information

      Company Name:
      Jack in the Box
      Website:
      www.jackinthebox.com