Jack in the Box Reviews

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About Jack in the Box

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Jack in the Box is a fast-food chain established in 1951, that offers burgers, tacos, chicken sandwiches and breakfast items. It combines traditional fast-food options with various offerings like loaded fries and specialty shakes, catering to a wide range of tastes.

Pros
  • Good food quality and taste
  • Clean and hygienic environment
Cons
  • Inconsistent order accuracy
  • Long wait times during peak hours

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Jack in the Box Reviews

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    Staff

    Reviewed May 12, 2026

    So happy to finally have a Jack in the Box nearby! Being from California, I’ve definitely missed all the favorite snacks and foods. It’s so nice to have a little piece of home here in East Tennessee. Big thanks to the investors and employees who made this happen — keep up the great work!

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    Reviewed April 8, 2026

    My go-to foodstop on Glenoaks Blvd. in Glendale, CA....

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      Reviewed Feb. 21, 2026

      PLEASE Jack in the Box bring back the taquitos. I like the taquitos. Can you bring the taquitos back? The taquitos was so good. I wish you would bring back the taquitos. Every time I go to Jack In The box I want to order taquitos but you don't have them anymore. Please bring back your taquitos. I would love it so much please. Thank you.

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      Sales & MarketingMaintenance

      Reviewed May 13, 2026

      I went in the Saratoga Spgs, UT location with the "Starving Students" BOGO and the mngr told me a story about how they were not supposed to be a part of this BOGO but something about the franchise... Blah blah. He was able to take $10 off but the Meal Combo was $13.50 and that is what should have been taken off. About a month ago I had the same type of coupon through T-Mobile and tried to use it. I got yelled at from afar that the Jack app could not link with T-Mobile so they could not give me that discount. Two strikes, you're out. There are way too many other places to eat, and guess what? They honor any coupons you have. Jack in the Box, we're breaking up. Done.

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      Honesty & Transparency

      Reviewed May 11, 2026

      In no way was this the Jack in the Box. I grew up with. The tacos have 0 flavor. The ultimate cheeseburger is incredibly salty. Honestly, if you want something to the tacos they used to have. Go to 7-11... so much better than the ones at Jack in the Box. Just my honest opinion.

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      Reviewed May 6, 2026

      Tumwater, Washington. Fight inflation, DON’T BUY AT JACK IN THE BOX!! This morning I ordered a supreme croissant and a small onion ring. I drove up to the pay window and she said that’ll be $$14.50 something odd cents. I looked at her with my animated facial features of shock. I said “you can keep your order.” I then drove off. I drove to Sonic and ordered a breakfast burrito and a small tater tot for “$9.31.” This is how we fight inflation folks! Goodbye forever Jack!!

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      Customer ServicePunctuality & SpeedStaff

      Reviewed May 4, 2026

      I’m filing a complaint about the Jack in the Box located at 390 W Olive Ave in Porterville, CA. On 05/04/2026 at around 5:30 am, I placed a small order (4 items) and waited approximately 40/50 minutes, even though I was the only customer present. During this time, the employee Named **—including the manager on duty Named **—were rude, argued with me, and ignored me when I tried to ask about my order. This experience was unprofessional and unacceptable. I would like this issue reviewed and a follow-up from a district manager or corporate representative.
      Name: Breeana

      Email : **

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      Contract & TermsPriceRefunds & PayoutsHonesty & Transparency

      Reviewed May 2, 2026

      I went to this Jack in the Box. I paid for extra pickles and they charged me for 1 pickle. I went to the counter and she said it’s 15 cents per pickle. I’ve never in my life been charged per pickle. This felt very stupid if I’m being honest. I removed onions and tomatoes, but I don’t get money off my burger or substitutions, why charge me 15 cents per pickle when I’m removing things…

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      Customer Service

      Reviewed April 30, 2026

      I have tried this location several times, the personnel changes but my orders are processed wrong time and again. It happened today! It should not be so difficult to take orders. On top of that they are rude. I get home and get ready to feast and I should have checked the order before I left the drive through because it is not what I ordered. I didn't even get my ball for the contest.

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      PriceRates

      Reviewed April 30, 2026

      Whatever happened to the ultimate cheese burger? I remember it being large and very tasty. Now it's small and full of mustard. That's not an ultimate cheeseburger. 12$ for a burger and curly fry! What a joke. The menu prices or way to much for a small burger. What a burger has my place of chose from now on.

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      Jack in the Box Company Information

      Company Name:
      Jack in the Box
      Website:
      www.jackinthebox.com