US Tax Shield Reviews

I used a different tax resolution company, at that time I didn't know about US Tax Shield!!! That other company said they got me the best deal they could. The IRS would put a lien on my home, and as long as I didn't' sell the home for 10 years the lien would automatically be removed, and we would be fine!! And for that it cost me $10,000. That was not the truth!! The IRS came after me and my wife as soon as we made our last mortgage payment. And the IRS wanted an amount due immediately with interest & penalty that was unbelievable!! Over $100,000. I called US Tax Shield and spoke with Bryan **. He was so nice and caring after I told Bryan what happened to me. He immediately called the IRS and put me on a conference call with them and got them to put a week hold on any collections!! I was so happy to get the time to resolve my case.

Then my case mgr Tamara ** called me and introduced herself, and said she would be the person to call with any questions I might have. She was always very polite and helpful. She always took our calls or called you back, and always had the answers to your questions. If she didn't know right then, she would have you speak to the supervising attorney Terri ** who always had the answers!! My case was resolved with complete satisfaction with the IRS in Nov. 2018. US Tax Shield was able to get all money owed, plus all interest and penalties removed and I received a refund check. Everyone at US Tax Shield was fantastic. I would highly recommend them to anyone who wanted their state or IRS tax problems to get resolve quickly and to your satisfaction!! Thank you!!

Finally, a revenue officer was assigned and requested more paperwork. When the revenue officer visited us, she did not have all of the paperwork needed as US Tax Shield had not sent it to her in a timely manner. Also, US Tax Shield did not even send a representative to our meeting, only "audited" the meeting via phone. If the attorney spoke 10 word the entire time, it would be generous. I have asked multiple times for US Tax Shield to provide me with a list of what exactly they were doing for our $29,000 as nowhere in this process have I seen the value whatsoever.

During all of this waiting and inactivity the IRS actually filed a tax lien on us...where was US Tax Shield during all of this? Isn't that why we hired an attorney for such an outrageous sum? I called repeatedly with complaints and spoke with Audrina before my IRS meeting. After putting their heads together, they came up with the awesome strategy of "you should get a loan to pay your tax debt". SERIOUSLY??? We paid $29,000 for them to ignore us for a year and then their big plan is "go get a loan"??? I think we would have done that if we could, and since they were not helping us while retained, we now have a lien which makes getting a loan totally impossible.

I have asked US Tax Shield for an accounting of what they have done for us (in our eyes, they have done NOTHING). They have missed their deadline for providing this information, which leads us to believe they cannot conjure up anything that they have done which warrants such a fee. At this point, we want a refund and we will handle this matter on our own. At least we know we will keep our deadlines with the IRS and not have to spend all of this frustrating time on the phone with US Tax Shield to ask what they are doing for our money... we know that have not done one thing for us.