US Tax ShieldConsumerAffairs Unaccredited Brand
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We are dissatisfied with the level of service we have received from this firm. We hired US Tax Shield over a year ago to help us with payroll tax issues with our business. We paid them $29,000 as a fee for this service. We have reached out on at least 10 occasions in this period requesting a status update on our case. Each time we were told that they were waiting on a revenue officer to be assigned. In the meantime, we have submitted volumes of paper and documents which have had to be updated multiple times due to the time lapse.
Finally, a revenue officer was assigned and requested more paperwork. When the revenue officer visited us, she did not have all of the paperwork needed as US Tax Shield had not sent it to her in a timely manner. Also, US Tax Shield did not even send a representative to our meeting, only "audited" the meeting via phone. If the attorney spoke 10 word the entire time, it would be generous. I have asked multiple times for US Tax Shield to provide me with a list of what exactly they were doing for our $29,000 as nowhere in this process have I seen the value whatsoever.
During all of this waiting and inactivity the IRS actually filed a tax lien on us...where was US Tax Shield during all of this? Isn't that why we hired an attorney for such an outrageous sum? I called repeatedly with complaints and spoke with Audrina before my IRS meeting. After putting their heads together, they came up with the awesome strategy of "you should get a loan to pay your tax debt". SERIOUSLY??? We paid $29,000 for them to ignore us for a year and then their big plan is "go get a loan"??? I think we would have done that if we could, and since they were not helping us while retained, we now have a lien which makes getting a loan totally impossible.
I have asked US Tax Shield for an accounting of what they have done for us (in our eyes, they have done NOTHING). They have missed their deadline for providing this information, which leads us to believe they cannot conjure up anything that they have done which warrants such a fee. At this point, we want a refund and we will handle this matter on our own. At least we know we will keep our deadlines with the IRS and not have to spend all of this frustrating time on the phone with US Tax Shield to ask what they are doing for our money... we know that have not done one thing for us.
I'm extremely satisfied with my experience with US Tax Shield. Even after they had fulfilled their obligation to get me out of jeopardy with the IRS by getting all of my back taxes filed, and getting me set up for a payment plan. They were extremely helpful afterwards to help explain my situation to a mortgage lender so that I will be able to buy a house! US Tax Shield is not inexpensive, but worth it in the end. Customer service from Kevin **, Robert **, and Dalon ** was particularly excellent.
US Tax Shield expert review by Andrew Poulos
US Tax Shield is a large national tax relief company. The company has offices throughout the country, including outposts in New York, San Francisco, Dallas, Chicago, Atlanta, Houston, and Los Angeles.
Price protection guarantee: One of US Tax Shield's most appealing attributes is the price protection guarantee they offer. The company evaluates customers' relief needs, offers an upfront, one-time fee amount for services, then never charges customers more than the quoted price.
Free consultation: US Tax Shield offers customers a free initial consultation without requiring any commitment.
Qualified experts: US Tax Shield is staffed by qualified tax experts. Tax cases are handled at the company by tax attorneys and CPAs.
Low prices: US Tax Shield is well-known for having the lowest prices and fees for handling customers' debt relief.
Best for: Individuals with garnished wages, individuals with a federal tax lien or levy, innocent spouses and business owners with back payroll taxes.
US Tax Shield Company Information
- Company Name:
- US Tax Shield
- Year Founded:
- 6300 Canoga Ave. Suite 1700
- Woodland Hills
- Postal Code:
- United States