Tower Loan Reviews

I purchased a mower and the company used tower loans. I set up monthly payments at higher than monthly rate to have it paid off in less than a year. A few months into it I noticed my account wasn't being debited. They were not making payments, nor had anyone contacted me. I just went in and paid it off in full after reading reviews of other people being scammed with something like this happening and then being charged extra fees. It also would not let me login to my account to check the status.

This is one of the most incompetent "loan companies" in existence. I bought a 12X20 shed that was built on my property and financed by Tower Loan through the shed company. No experience with them, I just said fine. The shed was bought from a company operating in Louisiana, I live just across the border in Texas. After a short amount of time of making auto payments, they decided they would switch the account to a Texas based address without letting either me or the bank know. The autopay was declined, of course, because of errant information they were supplying.

Company upset called me 3-6 times daily after knowing about my bankruptcy. First Mya called, she was ok. Then SCOTT GOT ON THE PHONE and said, "I promise we gonna take everything you got." SCOTT was very threatening then he said, "It’s a promise we coming." I told them to contact my atty. The man very, very rude and threatening like he wanted to hurt me. Seriously that’s how he was talking like he really wanted to do damage telling me about my finances and what I’m buying and what I have again threats. Oh he said it’s a promise he’s coming after me. Watch out for those verbal threats from Scott

I used Tower Loan through a furniture company in June of 2023 and had no issues up until I moved states. Afterwards they harassed me constantly and contacted family that were not authorized to be contacted nor were their names on my account. I reached out to tower loan 2 weeks ago and requested a 10-day pay off quote to which the associate, Donovan informed me they cannot do that and I need to come in to get one. I informed him I moved to Oklahoma and I need it mailed or emailed to me. He was finally stated he would have a supervisor send it over. 2 weeks later he called due to a missed payment and I informed him I was waiting on the pay off quote. He said it was emailed and I asked him what the email was titled and the account that emailed it over and looked through my email entirely, including junk and was unable to find it.

A "1" is too high for this company. They are awful awful people. They not only harass you but they discuss your account with other people. I'm working towards filing a harassment suit against them. They have sued me. Adding 1700.00 in attorney fees. No warning and after I sent a partial payment. They know my situation and why I got behind but they don't care.

I'm not sure what is going on at Tower loan, but the left hand doesn't know what the right hand is doing. When I went into one of their locations to make my first payment, I told them I would like to set up automatic payments through my bank because I didn't want to drive to the office every month. They had no problem with that, so I signed all the autopay paperwork and left them a voided check. Every month, the payment has gone through my bank smoothly with no problems. But also, every month they call me to tell me that my payment is overdue! I finally talked to a manager, explained the situation, and she said she would put a note on my file that no one from the office was allowed to call me but her. Since then, they don't call me anymore, but now they send me "late notices" in the mail. Meanwhile, the payments continue to go through every month like clockwork and I've never had a late payment. Tower Loan really needs to get it together!

I don't advise anyone who needs a loan to go into this place. I borrowed money years ago. Now I'm working again and I got a letter from them saying they are taking my paychecks this summer to pay the loan.

I never knew I had a loan with with this company Tower; I bought furniture from Ashley and assumed it would be like with their credit card company. The first thing they say is a figure I suppose to owe which is wrong. I told them so and they said, "I have your signature and I will ruin your credit if you do not pay us the $3,500." First they do not have my signature that couch was canceled so they do not even know what is going on but decide to threaten me. My invoice says $2,745.00 NOOOO, NOOOO run from this company unless you want to be threatened and strong armed.

Please stay as far away from this business as you can. If you have a bad day or say something they don’t like and you are late on your payment. They will automatically take you to court for the full balance. They are not friendly nor helpful. Their Google reviews are not based on true experience. It is their friends doing the reviews.

Have paid off two loans twice now and both time early and they still final billed me for the rest of the interest on the contract. They use what they call rule 78, but even then I paid the loan 9 months early. STAY AWAY!