Tower Loan

Tower Loan Reviews

Hannibal, MO

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Overall Rating2.5 out of 5
See all 227 reviews & ratings

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    Tower Loan Reviews

    ConsumerAffairs has collected 227 reviews and 288 ratings.

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    Page 1 Reviews 0 - 10
    Loan ProcessRates

    Reviewed Nov. 6, 2023

    I have made ZERO loan inquiries. Yet Tower Loan sent me a $6,004.00 check out of the blue. No application or approval process. I'm sorry, that's not advertising, that's entrapment! That's not all, cashing it means I agree to a 35.8% interest rate! Almost $3,000.00 on top of the $6,000.00, and that's if I can pay it off in 2 years. Like probably most others who received one of these I definitely could not pay it off in that amount of time so the interest total would be even higher!

    Luckily, I'm old enough to know better and not currently desperate for money. Unfortunately, that's not the case for all those who received one of these checks. Banks who use "live checks" target lower income, moderate credit folks. That's not my opinion, that's fact, Google it. These "live checks" leave so very many with terrible credit, and in a cycle of debt, just paying down interest. When they never even looked for a loan in the first place! In my opinion this is the absolute lowest of predatory Lending!

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    Customer ServiceStaff

    Reviewed Oct. 7, 2023

    I am NOT a customer of this company. One of their employees came to my house, about 10/ or so miles from town. This person drives into my carport and begins yelling out the window. Now, with all the shootings and robberies around here lately, I may exit my home with a firearm. This person could have stopped in the driveway and used the sidewalk like a normal person would. But, he decided it was better to drive into my carport and begin yelling out the window. My security system captured all of this. I sent an email to the company service, but don't know if they will do anything. They may want to teach their employees how approach someone's house. So, watch out if someone approaches your house. Be ready for a firefight, but it may be one of their idiots looking for someone else...

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      Reviewed Sept. 27, 2023

      They are terrible with confidentiality. They will do whatever they feel is ok to obtain information. The most unethical place I have ever had to deal with. By no means will I ever be using them again. I am a private person and they went to people who were not a reference of mine. And began airing my business.

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      Punctuality & SpeedStaff

      Reviewed Sept. 26, 2023

      I got a notice in the mail that I was pre-approved for a $50,000 loan. I spoke with the company and told them I only wanted 25000 to consolidate my debt to one payment and have it deducted from my bank account. At this time I was told that I was not approved and that they wanted to get me in their program to negotiate my debt. I told the woman that I was not interested because I was fully capable of paying my bills, I was looking for convenience. She kept saying that was what they were doing. I told her when I got the cards I signed and gave my word that I would pay my full debt. She said what did I care that the Banks sure didn't care about me.

      She asked why I wouldn't want to spend quality time with my wife and have money in my pocket. When I told her that I had never been late on a payment, always paid a few dollars more than the minimum, had a lot of quality time with my wife and would be willing to bet her that I had more money in my pocket than she did, she told me she didn't understand me and ended the conversation.

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      Reviewed Sept. 15, 2023

      Pay day loans, “bad credit” all kinds of things that make you think, you won’t pull my credit. I didn’t see that coming. After submitting my app, I was declined in seconds. How can you advertise we work with people with bad credit it’s. I’m on disability and every pay day company won’t help me. I’m very disappointed. I needed that for my medical balance for spinal injections or I can’t have one on Monday. Thanks for nothing and pulling my credit. I’m ready to dispute this.

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      Customer ServicePunctuality & SpeedStaffRatesTransparency

      Reviewed June 15, 2023

      I will never get another loan from Tower Loan Natchitoches!!!! Number one you will never finish paying because of high interest rates. I have always had an open communication with the manager. When my bill was 8,000 and late we have always communicated. As soon as my bill dropped to 1,200. They started coming by my house harassing and threatening me. I have talked to others and have had that same problem. I will never have another loan with this company. I have called my lawyer and he can not believe and will be handling any harassments and threatening from here.

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      Customer ServiceStaff

      Reviewed April 25, 2023

      I got told I got approved for $2,500. So I filled out all the paperwork sent all the documents told me that my loan was going to be there 24 to 72 hours and I even called and they said most likely it'll be there by 5:00 p.m. today. Then oh about 4:15 shows up and get a email that says I was declined after filling out all the paperwork sending all the documents that they asked for telling me I was approved and it would be deposited then I get a denial. These people are clowns. I still have the copies of the emails, the approval and then a few hours later the denial. I don't even think that's legal.

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      Customer ServicePunctuality & SpeedTransparency

      Reviewed April 4, 2023

      I got a loan from them for furniture in 2020. Never late! They kept calling trying to get me to get extra money and I would refuse. Then all of sudden I started getting calls saying I’m late. I go there with receipts. They show where a payment was received late and I had to make a late fee. 3 months later same thing. So I asked them, "Are you intentionally holding my payments, just so you can credit them late so I would have to pay more. Because as you can see I’m making the payments and you are receiving them them on time." They got extremely mad and started cussing. So I asked him to explain why they are been credited late when you are receiving them on time.

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      Customer ServiceStaff

      Reviewed March 15, 2023

      Every single month I set up a payment to pay these people. I get paid twice a month and the way my bills are set up I pay them with my second check and like clockwork, I start getting calls. When will I pay, I tell a person then another one call the next day. I’m like, are you serious? I get talked to any kind of way. This last time a girl called and I said, "I will be setting up a payment for the next Tuesday." Well, she misunderstood and someone else called.

      I’m like, "I said Tuesday. I never not pay." I said, "I don’t like y’all calling like I don’t pay." The fur Erin says, "And we don’t like you." I was like wow. I asked for a manager. He said, "I am the manager." So I said, "Well let me talk to your manager." He started screaming and I hung up. I called the office back and a woman answered. I then asked for a manager. She said, "Who is this." I said, "Excuse me, I need a manager." She answered, "What’s your name." I hung up. The most unprofessional people I have ever seen. It’s unreal. I will never do business with them and I hope and pray that I can hurry up and pay them because no one deserves to be treated like that.

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      Customer ServiceStaffRatesTransparency

      Reviewed Jan. 17, 2023

      I took out a loan for my daughter to help her with a personal issue. She lost her job and was having trouble pay the loan. I called and asked if we could pay the interest on it and explained my situation. That technically it was my daughter's loan but in my name. I am on disability and can barely pay my own bills. They told me they didn’t do the pay the interest thing and that I needed to pay something by a certain date. They kept calling me, harassing my Mom, harassing my friend in Lake Charles. I called them once again and tried to explain my situation. Told them I couldn’t handle the stress right now. It’s the holidays, my son has been missing since Aug of 2014. That I was already fragile, to please stop I’m doing the best I can.

      Finally they said if I brought a certain amount in by the end of the day that would catch me up till next payment. I got with my daughter, between the 2 of us we came up with that amount and she went and paid it. The VERY NEXT DAY, they are calling me asking when will we back in to make a payment. I explained to them that she went in yesterday and made that payment like she had said. She tells me, "Yes she did but she didn’t say that’s what it was for." I told her, "What do you mean?" She tells me to do a deferment. I would have had to sign a document. I told her, "But that’s not what you told me." She said, "When will you be back in to make a payment." I tried once again to explain to her, "I did what you asked, you didn’t apply it the way you said you was." Then I told my daughter to just go in as soon as you can and pay something. I don’t care how much, just anything. When she tried to do that they refused payment.

      This month I went online and paid a note plus some, of course I still have a negative balance. Next day they are calling me asking when I was going to make a payment. I explained to them I just did yesterday but they told me I still owed a balance. NOTHING is good enough. It’s not bad enough that they constantly call me every 30 minutes but they call my Mom and Mary. Mary is fighting MS and has asked them to quit calling her. My Mom is 73 yrs old and taking care of a challenged adult. They need to STOP! I am about to take legal actions if this doesn’t quit.

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        Tower Loan Company Information

        Company Name:
        Tower Loan