Tower Loan Reviews

Do not ever go through Tower Loan in Joplin Mo for a loan. They are hateful and they lie. I paid my loan off in two payments and before that they called me and everyone else and harassed us every day 5to6 times a day. They threatened me to call their lawyer and sue me. That is why they have a one rating score. And no one is in the office except the workers because this company is no good and their interest rates are through the roof. These people are in for money not to help the customer. Think better than I did before you go through the headache with this company.

If you need money do not go to Tower loans!!, they are not worth the stress. They are not willing to work with payment dates and the interest is insane. They will not accept the loan payment if you can't pay the interest that they tag on for being even a few days late. I recently lost my job, not their problem, I know.. But you would think that if they want their money they would work with payment dates.. They call me and everybody I know a million times a day from different numbers.. They harass me.. I had one guy screaming at my son and trying to intimidate him and just recently they knocked on my door. Again, No amount of money is worth the harassment..

Unprofessional: Came to my door to collect a payment that I had already made and never once bothered to leave a voicemail that it did not go through. Not to mention the constant calling when the payment is not even due. How are we supposed to know what's going on when you don't leave voicemails and are calling all the time? It's not necessary at all. I would rather go to Mariner or Region. I have never encountered such an unprofessional experience in my life, such as showing up at my door when you are not communicating correctly.

The worst company to ever work with. They're not good people. None of the local branches treat people with respect. They Don't work with you. And they break the law by charging high amounts of interest. Please consider shutting this complete down.

I purchased a mower and the company used tower loans. I set up monthly payments at higher than monthly rate to have it paid off in less than a year. A few months into it I noticed my account wasn't being debited. They were not making payments, nor had anyone contacted me. I just went in and paid it off in full after reading reviews of other people being scammed with something like this happening and then being charged extra fees. It also would not let me login to my account to check the status.

This is one of the most incompetent "loan companies" in existence. I bought a 12X20 shed that was built on my property and financed by Tower Loan through the shed company. No experience with them, I just said fine. The shed was bought from a company operating in Louisiana, I live just across the border in Texas. After a short amount of time of making auto payments, they decided they would switch the account to a Texas based address without letting either me or the bank know. The autopay was declined, of course, because of errant information they were supplying.

Company upset called me 3-6 times daily after knowing about my bankruptcy. First Mya called, she was ok. Then SCOTT GOT ON THE PHONE and said, "I promise we gonna take everything you got." SCOTT was very threatening then he said, "It’s a promise we coming." I told them to contact my atty. The man very, very rude and threatening like he wanted to hurt me. Seriously that’s how he was talking like he really wanted to do damage telling me about my finances and what I’m buying and what I have again threats. Oh he said it’s a promise he’s coming after me. Watch out for those verbal threats from Scott

I used Tower Loan through a furniture company in June of 2023 and had no issues up until I moved states. Afterwards they harassed me constantly and contacted family that were not authorized to be contacted nor were their names on my account. I reached out to tower loan 2 weeks ago and requested a 10-day pay off quote to which the associate, Donovan informed me they cannot do that and I need to come in to get one. I informed him I moved to Oklahoma and I need it mailed or emailed to me. He was finally stated he would have a supervisor send it over. 2 weeks later he called due to a missed payment and I informed him I was waiting on the pay off quote. He said it was emailed and I asked him what the email was titled and the account that emailed it over and looked through my email entirely, including junk and was unable to find it.

A "1" is too high for this company. They are awful awful people. They not only harass you but they discuss your account with other people. I'm working towards filing a harassment suit against them. They have sued me. Adding 1700.00 in attorney fees. No warning and after I sent a partial payment. They know my situation and why I got behind but they don't care.

I'm not sure what is going on at Tower loan, but the left hand doesn't know what the right hand is doing. When I went into one of their locations to make my first payment, I told them I would like to set up automatic payments through my bank because I didn't want to drive to the office every month. They had no problem with that, so I signed all the autopay paperwork and left them a voided check. Every month, the payment has gone through my bank smoothly with no problems. But also, every month they call me to tell me that my payment is overdue! I finally talked to a manager, explained the situation, and she said she would put a note on my file that no one from the office was allowed to call me but her. Since then, they don't call me anymore, but now they send me "late notices" in the mail. Meanwhile, the payments continue to go through every month like clockwork and I've never had a late payment. Tower Loan really needs to get it together!