Tower Loan Reviews

Hannibal, MO

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Tower Loan Reviews

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    How do I know I can trust these reviews about Tower Loan?
    • 4,694,809 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & SpeedLoan Process

    Reviewed June 10, 2025

    Tower Loan is the most deceptive finance company there is. They will lie and say you’re 30 days late just so you pay by the 15th. They do not properly document their accounts when you call and make arrangements neither. Then they say you are making a mountain out of a mole hill.

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    Customer ServiceStaffLoan Process

    Reviewed June 4, 2025

    Tower Loan constantly calls anyone that's put on the application. Apparently I was listed on someone loan application without prior knowledge or consent. I never had a loan with them but was called on my job. A rude woman asked about a loan I never took out and I hung up. I filed a federal complaint and got a call from a Jason ** who refuse to apologize and demanded one from me because the car claimed abusive response. I go out of my way to not use tower loans or any business associated with them. I will do without whatever before ever surrendering a penny of my money to them

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      Staff

      Reviewed April 20, 2025

      My name is Brian **. I came to your service couple days ago. Spoke to a woman named Christy and Miss Eve. I wanted to say that Christy and Ms Eve did awesome work by helping for any helping requested.

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      Reviewed March 12, 2025

      Do NOT everrrr get a loan from this company! They garnished my check and when I finished paying they are still trying to garnish for more money (which is illegal). They will harass you. They will argue with you when you know for a fact how much money you owe!

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      Customer Service

      Reviewed Feb. 6, 2025

      I got approved for a loan and received the merchandise. One month later I called the company to get the information so that I could simply pay my bill. They would not give me any information and told me that I could not pay my bill unless I gave them four references. I explained I don't have four references and they would not let me pay my bill or give me the information to do so elsewhere. Stay far away from this company if you want to be treated right. The manager called me names and I have all of this recorded. I have complaints lodged in four different places against him and this company. I should have read reviews before I purchased because they are all one star reviews. I would give zero if I could.

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      Customer ServiceStaffLoan ProcessRates

      Reviewed Jan. 15, 2025

      Do not ever go through Tower Loan in Joplin Mo for a loan. They are hateful and they lie. I paid my loan off in two payments and before that they called me and everyone else and harassed us every day 5to6 times a day. They threatened me to call their lawyer and sue me. That is why they have a one rating score. And no one is in the office except the workers because this company is no good and their interest rates are through the roof. These people are in for money not to help the customer. Think better than I did before you go through the headache with this company.

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      Customer ServicePunctuality & SpeedStaffRates

      Reviewed Jan. 10, 2025

      If you need money do not go to Tower loans!!, they are not worth the stress. They are not willing to work with payment dates and the interest is insane. They will not accept the loan payment if you can't pay the interest that they tag on for being even a few days late. I recently lost my job, not their problem, I know.. But you would think that if they want their money they would work with payment dates.. They call me and everybody I know a million times a day from different numbers.. They harass me.. I had one guy screaming at my son and trying to intimidate him and just recently they knocked on my door. Again, No amount of money is worth the harassment..

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      Customer ServiceLoan Process

      Reviewed Dec. 11, 2024

      Unprofessional: Came to my door to collect a payment that I had already made and never once bothered to leave a voicemail that it did not go through. Not to mention the constant calling when the payment is not even due. How are we supposed to know what's going on when you don't leave voicemails and are calling all the time? It's not necessary at all. I would rather go to Mariner or Region. I have never encountered such an unprofessional experience in my life, such as showing up at my door when you are not communicating correctly.

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      StaffRates

      Reviewed Dec. 7, 2024

      The worst company to ever work with. They're not good people. None of the local branches treat people with respect. They Don't work with you. And they break the law by charging high amounts of interest. Please consider shutting this complete down.

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      Reviewed Oct. 3, 2024

      I purchased a mower and the company used tower loans. I set up monthly payments at higher than monthly rate to have it paid off in less than a year. A few months into it I noticed my account wasn't being debited. They were not making payments, nor had anyone contacted me. I just went in and paid it off in full after reading reviews of other people being scammed with something like this happening and then being charged extra fees. It also would not let me login to my account to check the status.

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      Tower Loan Company Information

      Company Name:
      Tower Loan
      Website:
      www.towerloan.com