Onity Mortgage Reviews

About every 4 months now... get phone call or email asking for proof of three, not one but three, insurances. Condo master... that comes with list two page list of terms it must meet. Of course I have not control over the condo master policy selection and provisions... what they going to do, make me pay for new one for 64 units myself. Condo master flood policy and my unit owners policy. All 3 with State Farm. Moreover State Farm has program to update Ocwen automatically each time they all renew... but this never seems to be recorded or recognized by Ocwen...

You can record what they are telling you and if they are lying - nail them.

I requested a payoff amount from OCWEN after they had taken over the servicing of my loan from INDYMAC. ALL CALLS ARE IMMEDIATELY DIRECTED TO INDIA! I asked to speak to someone in the US who could more clearly explain my situation but kept getting put on hold and then transferred to another person in India. The property had been in foreclosure so I sold it. The payoff amount had almost $22,000 in padded charges. It listed "Foreclosure cost, fee and charge" 3 times for different amounts! They charged me $11.00 per month for 5 year for "Property inspection fee"? I was charged $7,800 in legal filing fees but only $1,800 in Attorney fees! There was $444 in "mailing charges"! All these were disputed with absolutely no resolution or offer in compromise. I now have to complain to the Consumer Financial Protection Bureau and the O.C.C. HORRIBLE HORRIBLE COMPANY!

It all started when H&R Block sold our loan to Option One. We were in good standing on our loan. Suddenly Option One said we owed money for escrow. While we went back and forth with the people in India they started returning our mortgage payments and wouldn't accept them and wouldn't work with us to take partial payments for the escrow owed. Suddenly, we were thrown in foreclosure as Option One said we were behind on our payments 3 months.

This company is unreal. Have been hung up on multiple times and I can barely understand anyone I speak to. I have spent over three hours of my day trying to get to someone who can actually help me. I own and run a business and if mine operated like this it would be out of business. If you end up having to deal with this company for anything good luck!!!

Ocwen mails my insurance payment to the wrong company and I don't find out until I return from vacation that my insurance was canceled a month ago. Multiple calls and requests end up with no resolution. I have to buy another policy, on my own, losing my 25 year loyal discount from my insurance company. Ocwen finally pays on a canceled policy and let the merry-go-round begin. Months later I get everything resolved and even my discount reinstated. Their customer service is pathetic... so much so I refinanced just to get away from them at just a slightly lesser rate. Then I get a final escrow statement showing that my final escrow reimbursement will be $2,300... You guessed it, check shows up for $700 less and I am told that the final statement should be ignored. Goodbye forever Ocwen!

I paid 1000.00 on 1st of June. We had filed for bankruptcy in April and all but the house and 1 truck were discharged. I always wire the money so it gets processed faster. I went to the Credit Union on the 10th of June after finding out that the money was being returned to my account. Once I called Ocwen and found out that they could not accept the 1000.00. However I was able to borrow the money from a relative to make it 3888.26. I went to our credit union and wired the money and they accepted it as payment.

My father passed. Ocwen has his loan. I called them to find out where to mail death certificate and documents. They told me that they could only give that information to the account holder. The account holder is deceased. They have the worst call center. I told them that I understood that they could not give out any information on the account but I needed to know where they wanted the death certificates sent. Three months to get the address to mail documents in. Mailed in documents. Who knows how long it will take to process? They won't even tell me if they have received the documents I sent in. I don't know how my dad got mixed up with this company. They were not the loan company I thought he had. Maybe they bought his loan. But if anybody has a choice they should never use this company.

Due to health issues with my home loan I fell behind with the house payments and now I have been put in foreclosure. I was able to come up with the amount needed. I called Ocwen and I was told that any money sent would not be accepted and that it would be sent back. I have of yet spoken with an English speaking employee. Now I received a bill that to get reinstated I have to pay another amount even after calling to send the money in. My original loan was with another company and then in 2013 the account was sold to Ocwen without consent. I was also threatened with not having flood insurance and having to buy their insurance. In my home state does not require flood insurance if you do not live in a flood zone. WE DO NOT.

Ocwen offered a mortgage modification in 2010 then took it back when they found out their title company failed to follow their instructions to have my HELOC lender sign a subordination document when the Ocwen mortgage was filed originally thereby leaving them in second lien position. I contacted the company that owned the loan and thru the kindness of one incredible person there who contacted Ocwen and was my ally in getting a loan modification pushed thru, Ocwen relented in 2014 and sent the modification documents to me with a self addressed return priority envelope. Signed, notarized and sent it back in their envelope. Went online to track the package USPS - they had nothing in their system. Being a veteran with Ocwen's dirty tricks I had copies of everything - even the envelope.

Like so many other people, our mortgage was sold to Ocwen. It has been awful ever since. Their latest issue was placing the house in preservation without notifying us. We found out through another source checking on the house and locks were placed on the doors. Imagine trying to get into a house Ocwen are taking continue to take payments.

I have modified my loan, signing and returning all of the paperwork. I make my payment every month. These hateful people call me non-stop and I receive a bill for my mortgage almost every day. You cannot speak to India as you cannot understand them and they do not know what is going on. I have told everyone, if you want this place, you can have it!

I had the misfortune of missing a couple of payments due to health reasons. Ocwen was going to foreclose on my home without offering any payment plan option. I filed chapter 13, completed it and was deemed current July of 2013. I hadn't missed a payment throughout the bk. In September of 2013 they began to return my payments stating I owed 13 thousand immediately or they were going to foreclose on my home. They couldn't tell me what the money was for and denied receiving all bk payments. I sent them a fax reflecting all payments proof and the discharge from federal courts deeming me current. I had no money for an attorney since I had just completed bk so I tried via fax and calls to India to straighten things out to no avail.

Attorney from school district said taxes were delinquent but knew they have been paid. Long story short Ocwen doesn't want to comply in giving me documents. Plus I made off loan need satisfaction to get title. Guess now I have lien. Bank manager told me someone was in Palm Beach and went to the office listed, nothing exists there. I started filing complaints attorney general, bbb and more. We need to fight them and shut them down.

I am not an attorney, I have legal counsel. I have been fleeced by OCWEN. Please understand that OCWEN is a loan servicing company, NOT A MORTGAGE company, nor HOME INSURANCE company, nor ESCROW company. OCWEN would like for you to believe they are all of these things, however if you look closely at the paperwork they send, they clearly admit they are not any of those things. They are a SERVICE company that charges horrific fees for your personal convenience and eventual discredit.

I was like some...I got locked out of their (Ocwen) website years ago. So I started making my payment through bill pay with my bank so that there would be a running proof of my payments. A few years ago Ocwen placed or charged my account for $869.00 for something I never heard of. I didn't pay it no mind. I keep all my statements and letters that were sent to me by them because I knew I would need this later and continued to make my payments to them. I was due to pay Ocwen off in May 2015. In March 2015 I pulled my credit report and it stated that my principle balance reported by them was $263.00. Ocwen's last statement sent to me was in March 2015. I continue to make payments on this account until June 1 2015.

My original loan was with IndyMac who sold to Ocwen. One Saturday afternoon I received a certified Letter from Ocwen stating I was in default and I hadn't made a payment since March 2015. I couldn't understand why. I made my March, April, May and June of 2015 on time and according to their statements. Phoned them and they said my payments were reversed. Didn't know what that meant. They couldn't give me an answer only that I was to pay them $2,405.00 before June 25, 2015 if I wanted to stop foreclosure.

First and most of all I'm on a fix income and cannot afford for my payment to keep going up. Today I went for my mail and from OCWEN I got a letter that my mortgage was going to go up from 1577 to 2103.23 due to a minus on my Escrow. I called and told them I could not afford the increase in my mortgage and all they said, "I'm sorry" and I kept asking why the increase and the answer was due to escrow and tax going up. The county never send me a letter about the taxes ever going up. Someone in D.C. needs to look at this company and see why they are scamming the people, working people. I keep getting the runaround and I did not ask my loan to be sold to this people. Why does this keep happening? Every so often my loan payment goes up. I was paying 1577.00 and today it jumped up to 2103.03. Who can help?

I the homeowner of account #** Ocwen send this email asking for your help with the issues noted below. Please read the complaints and advise me in the direction I should go. I have been dealing with them for the past 6 months with no end to the problems, issues, harassing phone calls and threats of reporting me to the credit bureau if I don't make payments.

I had have an escrow account with my Ocwen mortgage. The escrow had a credit of $3762. Yet the company was request to increase the amount I contribute to the escrow consequently increasing mortgage parents. After investing I fork out this Escrow credit was insurance portion of escrow. I found out at this point I had no homeowners insurance. The policy was cancelled due to non-payment. I was very upset. Ocwen faltered and did not make payment to my homeowner insurance company. Know that I had a near mis-electrical fire, I was furious. I wound not have had any homeowners coverage.

Ocwen assumed my mortgage from Homeward Residential on April 16th, 2013. On December 2014 I contacted Ocwen to open an escrow account for my taxes. I received a letter on January 27, 2015 telling me they would open one and to send a check for $756.57 as a deposit. In this letter there were additional payments monthly -- $30.26 -- which was added to my mortgage. For remaining escrow I started paying this additional amount starting March 2015. When I contacted them in May to be sure this was being done, they told me that I didn't have an escrow account. I told them I had the letter from them saying one was set up. I couldn't believe what I was hearing.

Why can't I give zero stars! We were with IndyMac for 6 years never had one issue. Our mortgage remained the same. Then they sold the loan to Ocwen and all of a sudden my payment increased by over $121/month (we live on a very tight budget). I called and was told it was due to an increase in taxes. Well I went back and looked. Taxes only increased by $400 which would amount to a $34 increase. Upon looking over my itemized escrow account I saw they charged us $1,030 for a new loan setup. I NEVER asked for my loan to be sold but you're charging me a new loan set up? I'm stuck between a rock and a hard place because we went through huge financial loss in 2009 and now our credit is shot and no one will refi us. Someone needs to step in and stop these thieves!

Ocwen has made mistake after mistake on my escrow amount since September of 2014. First they sent me a check for $700 that has given me an escrow shortage since October. I call and call about this and get a different person every time and they all promise to fix it. Then in April I was told to send them $700 to fix escrow shortage. I did but it ain't fixed yet. The mistakes just keep getting worse. SO PLEASE ANYONE FROM MASSACHUSETTS THAT IS GETTING CHEATED PLEASE FILE A COMPLAINT WITH OUR STATES ATTORNEY GENERAL MAURA HEALY. If her office gets enough of these complaints there will be action taken against OCWEN. Everyone on this site must file a complaint with their states AG to get help-- Remember there's strength in numbers!

I will write about just one of many things that were wrong in dealing with Ocwen. Mortgage was purchased by Ocwen. I was set up on automatic payments in the Ocwen system. Even though I was set up making automated payments I would get threatening calls each month from Ocwen for the collection of a debt. This was very disturbing. I HAD NEVER been late with a payment. It took much effort and calls on my part to have these calls ended. That is just one of many difficulties I had with Ocwen.

So you're stuck with OCWEN, here are some tips on how to get through it. Keep in mind OCWEN wants to take your house, this is what they were set up to do. One of the tricks they will use is to increase your payments by using the escrow accounts. The way they raised my payment was to stop paying my insurance company and when the policy was cancelled they sold me another at twice the cost. To avoid this do not allow them to pay your insurance or chose your insurance. The same goes for the taxes. They will allow your taxes to go unpaid and then you must make it up at a higher cost for being late.

I am so depressed today from all the bull from all the big banks and loan company. My old home on Third St is paid down to $33,855.00 and I just got a letter yesterday saying I now own $51,674,96. How can that be? It was in recovery. We paid it down from $48,000.00 to $33,855.00 and now it is $51,674,96. Where is all the help? None for me. GMAC was the holder but now it is OCWEN Loan Company has it now. ClearSpring loan service is the one trying to overcharge me. Please share this for me. HOW CAN I GET HELP? I have asthma and diabetes and two bad legs and only make $8.50 hr 30hr week. Where is my help? I have been praying.

Received a letter dated April in May and terms state one thing in which I followed. Attempted to make a payment and was blocked. Waiting for ** to call and still waiting. I think it’s a set up, but as my niece informed me contact the Federal Trade Commission, ConsumerAffairs, Politicians, Mayor of your city to assist you with the issue. Get a lawyer!!! Don't give in!! Fight the battle and not be victimized. It’s hard being 64 yrs. and giving the run around. I am still fighting with the help of my niece. She is calling everyone and reporting this unethical practice.

Can't decipher dialects, E. Indian. Totally unacceptable unethical business practices. They do not care about Home Owner... The Lies are outrageous and can be very damaging if a person doesn't stay on top of their actions. Agents were getting bonuses if they could get home into foreclosure. Have been thrown out of states for fraudulent behaviors. They prolong things just to get more money. They do not post incoming checks and then turn around and tell you, "You are delinquent." It goes on and on.

So my issue is fairly minor compared to others but it is the principle of it. Recently discharged from a Chapter 13. Went through the plan and paid it off as required. My mortgage was paid on time and current wasn't "part of the plan". I now just received a notice that they are assessing me 200.00 dollars for their attorney fees. Again, not talking a huge dollar amount but how can they come back after 5 years and assess me 200.00? Why wasn't this part of the initial case or claim? I guess just one more way to gouge their customers. Will never take a mortgage out with PHH again.

So, in August 2014 I made my payment like I have done with Ocwen for the last 3 yrs, since my loan was sold to them. I have never been late and make sure that is the first bill I pay each month. My statement comes in the following month and shows that I owe 2 payments. I call them up and after poor (English) speaking I had asked to speak to a manager. I was told that I had put a stop payment on the check, so I called my bank and ask who put a stop payment on it? I was told the only way this could happen is if I came into the bank and authorized a stop payment, which I never did!!!

I had Ocwen Loan buy out my mortgage. The worst experience of my life...hundreds of phone calls for over 5 months, started overcharging me on my mortgage. I have a top rating for loan payments, overcharged me on flood insurance, overcharge me on tax insurance - told me if I DID not pay the entire monthly bill, I would get a bad credit rating. They charged an additional cushion amount over your existing tax bill and never tell client, hold in escrow and keep millions of their cushion accounts to themselves. Had a mortgage for 20 years before--never a problem...have been sued for over 155 million for fraudulent practices. Go to Ocwen lawsuits...shame on them.

I received a letter several months ago about my loan with Ocwen, and that my scheduled payment of 508.85 would not cover the last payment owed on the account due in September. This month (June 2015) I sent in my normal payment and included an additional check for 500.00 to go to the principal so that last payment wouldn't be so hard. I checked my bank statement, and a total of 1008.85 has been taken from my bank account. But when I went into the Ocwen site, the payment applied to my account was short the second check for 500.00.

My mortgage was with GMAC, but was bought out in 2014 by Ocwen. Ever since then, things have been horrible! At the end of the year, I expected the company to send a summary of the balance listed from their bank for me to cross compare with my records... Received nothing. So I went online to see if there was one there... NOT. Then in February, I expected an escrow summary showing an increase/decrease due to insurance premium & property tax and what to expect for an increased payment. I received nothing once again. In April, a normal payment was made; however, it was short $8.79 due to a payment increase that I knew nothing about. It was not even listed at this time online.

I have been trying to do a short sale with sorry no good company Ocwen for 3 years. I send, fax, email paper to them. They claim they received, but you got to wait 24 to 48 hour for it could get uplift on computer. After 48 hour over with it, you call them, all suddenly that didn't receive anything then you do everything all over. Went through 3 realty agent who gave up dealing with Ocwen. (Stay away from Ocwen Bank.) Be aware day and nightmare.

I have read all these bad things about this company and I agree. I can't believe that people in America has gotten so far away from caring about one another that you don't want to help a person keep their homes. Please tell me what happen? I have been dealing with this company. Also l have been in my home over 18 years, have a 15-year mortgage. Now they tell me I owe more on the house than I bought it for. I don't understand these people. I filed Chapter 13 and paid in for two year. They would not contact the lawyer or the trustees office. So after two year of no response chapter 13 closed my case. So I contacted them and told them and asked how much more I owed on the house and it's like I didn't pay them anything at all. When I filed I owed one amount but when I came from under chapter 13 I owed more than the house sold for. Can anyone please help. Thank you.

My payment accidentally reverted to the old payment for one month due to a glitch in auto bill pay. I was short $98.00. I fixed the problem and my payments are correct, no late fees, no money owed. BUT, I am being reported as delinquent to the credit agencies. I have not missed a payment in 21 years. Owen calls this a missed payment even though can see what happened. I am unable to speak with a supervisor. Horrible company.

After finally getting Ocwen to acknowledge the signed, notarized and executed agreement dated 5/1/2014 on my first complaint with the CFPA in January 2015, resolution was mostly what we asked for; except when they repaired our credit reports they left the wording "paying partial payment agreement" on the report. This is untrue. We have a mortgage that was modified due to being a high interest only loan when it was written. Our credit is perfect without this flaw when we have been paying as agreed all along just like we do all of our bills. We get nowhere with Ocwen constantly calling, sending new agreements and transfer letters. We have a letter from Ocwen dated 4/15/15 stating our mortgage was transferred to another servicer and to send all future payments to them starting May 1. We did this. We decided to refinance this mortgage would be best and got preapproved 4/28/15.

I won't go into a lot of detail, but due to extreme financial hardship (major surgeries, job loss, etc.) we have fallen 3 payments behind on our mortgage with Ocwen. They are threatening to foreclose if we fall one more payment behind. We did not choose to finance our home through Ocwen. They purchased our mortgage from another company. We filled out a Request for Modification but we didn't qualify for the HAMP. HAMP is supposed to be such a great program to help homeowners struggling to make their payments. In my opinion, HAMP is useless because it is based solely on your gross income and takes nothing else into account. It was not created to help the average homeowner who is having financial hardship. It was created to help those who were dumb enough to buy more house than they could afford.

An escrow analysis was completed in March and a shortage was identified. The shortage was paid in full as requested. Yet, Ocwen increased my mortgage payment due to an escrow shortage. It's been nearly 2 months and there's little movement in correcting the issue. I've file a complaint with the Consumer Financial Protection Bureau.

In early March of this year, I rec'd ltr from my escrow dept of Ocwen Mtg telling me I was short $2488.59 in my acct. In a couple of weeks, I scraped together the amt & wrote a chk & sent it with a pmt stub to the address in W Palm Bch, FL. After about 3 or 4 days, I checked the computer for pmt. Not there. On 3/27, I called the # on the ltr & a person with a heavy Indian accent answered the ph. Communication was hard but I asked him if he could see if my check had arrived. He put me on hold & told me he didn't know since his cashier dept was very busy with a lot of escrow chks. Would I call back in a week. I called on 4/1 & got another person with a heavier Indian accent. I asked him where he was located. He said corporate hqtrs in India. He couldn't help me either.

My loan actually originated from GMAC and was sold to Ocwen in 2014. I've been an Ocwen "customer" since then, but not by choice. The original transfer of my mortgage was done without my consent. Today, while trying to pay my mortgage, I discovered Ocwen sold my loan to Chase. I was given less than 30 days notice. According to the customer service representative, by law they are only required to give 2 weeks notice. I only discovered this because I tried to make an online payment today and the Ocwen site refused to accept my payment, redirecting me instead to a customer telephone hotline.

Ocwen took over our mortgage loan from GMAC. From the very first month they claimed we missed a payment??? Then they applied their own insurance to our loan for $3500. We have never been late on a payment and have always had our own insurance policy. They have LIED over and over even after I sent them proof of all checks cashed going back 3 yrs. plus proof of insurance. They will try to foreclose on anyone!

We unfortunately received a letter that Ocwen would be taking over our mortgage since GMAC is no more. Since they've taken over we've accrued $3400 in fees. Some are listed as "other." However no one speaks English and what I can make out, they can't tell me what these "other" fees are for. We get paid on the 5th of each month. Starting the 2nd we start getting phone calls. I have had 13 calls in one day before. We've received threatening letters in the mail. Every year since we've had them they tell us we have an escrow shortage. This year they mailed our check back that was due April 1st. I mailed this in Feb. They mailed it back to me and raised our mortgage. Our credit has been ruined and we can't refi to get a different lender. This company is horrible.

This company is the absolute worst! They call every day right after 8 am and do not stop. Sometimes as much as 20 times a day! They will call the same day that their company receives the payment before it is even late! They also like to come to the house if your payment is less than 24 hours late and look into your bedroom windows at 9 in the morning after calling and hanging up 4 times in a row right before that. They also like to spoof their caller id on the phone so that at times when they call, it'll show up as the name of your contact but with Ocwen's number.. Very, very predatory payment center.. Never again!

This company continues to raise monthly payments. I might as well have balloon payments. This is ridiculous.

My home was paid off, as of 2009 it was on my credit report for 2 years. Now I'm being sued in 2013 for 172000.00. I didn't buy my home for that in 2005. This is crazy. I've sent all my documents into the research dept. Everyone for the last year told me that although the paperwork reflects the being paid off Ocwen's records do not. However I found out from city hall that the account was updated on 2/5/10. How can I have a loan that is paid off then it's not and it's more money then I have paid. I'm so over this. My paperwork is from Ocwen, city hall, the sheriff dept from Ocwen's attorneys, the attorney General, and I'm being told that's not good enough. I'm sorry that's all I have. I don't know what else to do. I can't believe it's almost 6 yrs. now that I'm still sending things. I'm dealing with India, I ask to put to a rep. in USA, and I'm told they can't do it. I just want this over and the resolution that's all I want .

Several years ago Chase sold my mortgage loan to Ocwen. Worst company I ever dealt with. The first communication I received from them included a schedule of their fees for calling them. I've made my payments in a timely manner ever since. In mid-March of this year I received a notice of escrow shortage of $75.74. I mailed a check to Ocwen for $75.74 on March 20. On April 7, when I noticed this check had not cleared my bank, I called Ocwen, and the person I spoke with said they never received that check. I told him I was going to stop payment on the check and just pay the additional six bucks or so each month on my mortgage payment.

We paid OCWEN Mortgage Company $6,818.18 to reinstate my mortgage on April 23, 2015. On April 24, 2015 we sent in two Western Union transactions to OCWEN Mortgage - one was for $2,818.18 and the second one was for $4,500.00. We had to send two due to Western Union's policy of not sending more than $5,000.00 at one time. I phoned OCWEN and spoke to a service representative and gave them the two tracking numbers. They stated that they could not accept a partial payment, I stated it was not - it was the total payment, but due to Western Union policy we of not sending anything more than $5,000.00 at a time it had to be two payments. The representative took the numbers.

I had set up automatic payments for my loan. Everything was fine for about two months. After the two months I decided to cancel automated payments because my payment amount kept changing and I didn't agree with the reasons for this. Then I logged in to make a one time payment using the exact information I was using for my automated payments. I didn't change one thing!!! My payment was returned because according to Ocwen I provided the wrong account number. This is not true because it is the same account number I used for my automatic payments! They are charging me $29.44 and $30 for these "returned checks." It is strange how when I was doing automated payments everything was fine and then I cancelled and tried to make a One Time Payment and I get this issue.

Our 30-yr loan ballooned in Jan 2015 with Ocwen. We ask for a modification before the mature date, they said no. We ask for payoff, it was more than original amount borrowed in 2001. I mailed in payments in January & February 2015 and they mailed them back. I have submitted more paperwork for a modification, I have talked to account representative, ask me to send in more paperwork, I submitted it. We were told we didn't qualify. I ask to do deed in lieu, ask bad as I hated to because of all the money we have paid. They said no, send in another application for a modification so I have again. The waiting game is on. I don't like this and Ocwen needs to be shut down.

I learned in 2014 that an equity loan was taken out on my home. The deed was transferred into my name in 2004 when my father passed away. My father’s name is **. My name is **. And now I have to retain an attorney to regain my home. My mother was given that loan. In 2006 my mother wasn't in her right mind suffering from cancer at the time. There should have never been a loan. The deed is not transferred to **. It was not searched properly. My mother passed away 2014. I don't understand how something like this could happen. Now me and my brother and sister will retain an attorney to regain my home.

My loan is with IndyMac Mortgage. Ocwen is servicing. I applied twice with IndyMac and they did the same thing Ocwen did by saying they needed docs I had already given them only to have all the others expire and they want you to reapply. I have also sent two applications to Ocwen only to get the exact same treatment. They just keep you going around in circles until you give up. This is the methodology and it works well for them all the while homeowners who desperately need some help which the banks have already received lose their homes. Does anyone have an attorney they have used with success to get a loan modification? Or is it possible to get a class action suite going?

I got approved for a Short Sale, had a willing buyer and this company sat on my file for 3 months before they began to do their job only after we had to contact the Vice President of the Company. I was very unhappy with the handling of my case. Employees was always on vacation and didn't have anyone working on my case. They had very poor quality of employees however, the Vice President was awesome.

I filed bk chapter 13 only to find out the mortgage modification I signed and I agreed to, and are under the terms of my bk plan is not an agreement because Ocwen did not sign the documents. Deceptive Ocwen included in the proof of claim this modification they did not sign. When I spoke to office of the consumer ombudsman I was informed that I am not in a modification plan. I explain that the statement I receive states I am in a modification, Ocwen continues the predatory servicer behavior after they signed the consent order.

I received a notification in March that my escrow account was short $1449.82. I called to verify and understood that it was probably the result of my taxes and insurance increasing slightly. I was told if I paid the shortage amount my payment should remain about the same. I asked what about the same meant and he told me that it may be about $10 more per month. I received my next invoice and it was $208 more per month. I went to the hassle of moving my homeowners insurance and lowered the premium about $400 annually. It has taken me and my insurance agent numerous call/ faxes and emails to get my insurance coverage completed with Ocwen. I asked them to adjust my monthly mortgage amount to reflect this different and I received my next statement for only $25 less than the original incorrect amount.

Make sure that you get every agent ID and write down the dates and honestly even when you do they will not help you. On 2/25 I switched insurance companies. 3/6 Ocwen sent a check to the new insurance company. On 4/8 Ocwen also sent a check to the old insurance company. 4/14 I call because my escrow is negative and they want me to pay more. ** can't stop pymt on the erroneous check they sent to the old company. 5/19 I get a check from the old ins. company. I call agent **. She tells me to sign it and send it to Ocwen. I asked why my monthly amt is going up. She doesn't know. Transfers me to agent. They tell me to not send it to cash it and send them a new check from my account.

In February 2013 Ocwen informed me that they were a debt collector for Wells Fargo. Payments have been sent to them returned, certified, received. Then I started getting letters that I was behind on my mortgage. WHAT? There were several heated conversations with them speaking poor English. On March 6, 2013 I received a letter stating they found the payment in question and the account needed no more attention. GOOD! Then in May 2014 Ocwen started returning my payments. I have two binders full of threatening letters of foreclosure and stating I'm $11,000 behind. Remember, all payments have been certified. They seem to be trying to create a default. I'm tired of the harassment. Time for a lawsuit.

My grandparents paid cash for their home. They got a lien with them in 2010 in which added up to close to around 66,000. Now in 2015 they are leaving the home. We requested a pay off. The payoff amount was 62,000. They didn't refinance again. When asked how is this possible. They been paying 600 dollars a month for the past 4 going on 5 years NEVER LATE, they said it was fees. They are rude and said if they pay the whole loan off they will have additional fees. PLEASE DON'T USE THEM! IF YOU CHOOSE TO. DO YOUR RESEARCH!

I have a balloon note with Ocwen. In the past I paid in extra to be counted toward the principal, but they would always tack on some made up penalty to eat up the amount meant to pay down the principal. So, I stopped paying extra. Next they accused me of not having mortgage insurance and wanted to charge us extra for theirs. I got my insurance agent to intervene.

We have been in the process of a loan modification with Ocwen. This has been going on for well over a year. We have complied in every way imaginable, submitted every possible piece of paperwork requested from them, sent repeat paperwork due to too much time passing due to Ocwen's issues. Were told we were approved at 2% then out of the blue it all changed to higher rate and still we wait to complete the process. This company needs to be stopped!

My account was with GMAC home mortgage. They set up my payments to be paid on the 1st and the 15th of each month. That was fine as the money is automatically taken from my bank account on those dates. Since Ocwen took over I receive late notices every month and threatening phone calls say that the payment is late. They take the money on the 1st & 15th, but I still get the letters & phone calls. I have written the numerous times and had the Washington Attorney General's office write them as well all without any resolution. You cannot speak to an American. They will not transfer the call to the bank. All you get is offshore people who barely speak English. This is a horrible company.

My husband and I had a loan mortification with GMAC. Our monthly payments were very comfortable after the modification. Without notice, our loan was turned over to OCWEN. The modification/loan amount and interest rate was supposed to remain the same for 30 years. Now that OCWEN has our loan, it has been a nightmare. Our mortgage has gone up 300 dollars. What for??? We cannot get any clean cut, clear answers. We need to file a lawsuit against Ocwen. We need all the help we can get.

I'm starting to think that OCWEN is nothing more than a Ponzi scheme (a swindle in which a quick return, made up of money from new investors on an initial investment, lures the victim into much bigger risks.) set up by large banks to transfer their loans without permission of the mortgagee to a group of so-called mortgage investment individuals who are supposed to help you qualify for a number of loan modifications.

This company's customer service is so awful it has now become comical! I am going to start recording my conversations they are so bad! Although you won't understand them because you are diverted to India to speak with ** who just reads of prewritten dialog that gets you nowhere! Trying to relinquish our PMI, we have lived in the house for 12 years and considerably paid down our mortgage we have more than enough equity to do so. Yet, when I call they tell me I have been denied off our appraisal which is comical because there is no appraisal! Then when they figure that out, I am told I will be sent to the investigation department to determine why nobody in their company ordered an appraisal off the approved list. Then I get a letter in the mail saying my issue was resolved and denied due to the appraisal... which was never ordered!!

I made two payments in April the 1st for my April balance and the 30 for my May payment. Of the $2,273.00 I paid they showed only $106.50 was applied to May and was listed it as a suspended payment. I don't know what was done with the other $2,166.50. There are no statements ever sent to me or available on their web page, so I have no idea where the money was posted. I called a customer service representative he seemed as confused as I was, and admitted I was never late and could not tell me what happened just that it would be fixed.

We were in a very desperate situation trying to get our loan modified after our payments doubled. The payment was no longer affordable, and dealing with this company was so difficult we considered walking away more than once. In reading these reviews, I hear so many issues I dealt with myself. It sickens me to read about anyone losing a home to this company, so I am writing with what little advice I can offer in the hopes that it will help someone. You *can* get this company to work with you. We were successful in getting a modification, but it took MONTHS of effort, countless hours on the phone, and many additional "squeaky wheel" steps. I also had to send in the modification application multiple times, and each time it resulted in a hard pull to my credit.

Our loan from Gmac was sold to Ocwen. Like many people we had no choice in the matter. We had a mortgage payment of about 630.00 dollars a month when we started with them. They always told us we needed to pay extra money to stay current with our monthly mortgage payment. As of today we pay them 800.00 dollars a month, and that extra amount is to make up for an escrow shortage,so they tell me. I talked to my homeowner's insurance agent about this as well as my friends and coworkers and they have never heard of this kind of situation before. I also agree that their customer service? dept. is the worst I have ever dealt with. I picture a group of people working out of a Quonset hut. I also cannot understand their faux American. We are trying to refinance to get away from them. Stay away from them if you know what's good for you.

Ocwen Federal Bank FSB violated federal bankruptcy law, and that violation prevented me from refinancing my home of 26 years. I lost my home of 26 years, and the home based company Residential Fire Sprinklers # **. The bank issued a deed to ** while I was under bankruptcy protection, and when Chase Manhattan and Ocwen attorney's had my bankruptcy case dismissed with prejudice. I could not refinance my own home. Ocwen help another sale, and 2 days after the new buyer gained possession in the eviction lawsuit, Ocwen rescinded the ** deed, which prevented my approved loan from closing. Now 13 years later, although the law and the facts are on my side, I cannot get my day in court. Current case **, ** v Chase/Ocwen, was appealed on June 20, 2011, still waiting on decision!

We haven't paid our mortgage since 2009. Ocwen no longer sends bills, & we're not in foreclosure. They stopped taking care of our insurance & taxes & turned those payments over to us years ago. We've basically been in mortgage limbo with little to no communication from Ocwen at all for 6 years now. From what I found out, Ocwen is a loan servicing company that doesn't actually own the mortgage. Whatever the case, they suck!

My mortgage was bought by Ocwen because GMAC went bankrupt. Ocwen loan servicing is the absolute worst mortgage company I have ever dealt with. When I was laid off just over a month ago, my wife was nice enough to make our mortgage payment for me. We called Ocwen and talked to some heavy-accented gentlemen (sounded Korean or Vietnamese) and the payment was processed through my wife's checking account (or so we thought.) And he gave us a confirmation number and we went about our day. Seven days later I receive a call from Ocwen saying that the payment made on April 23 did not go through, "because the account could not be located" so we tried my wife's account again. Again the payment was processed and we received a confirmation number.

Have had a 2nd mortgage with them for years. They will harass you with unneeded phone calls. You can never understand their customer service personnel. They do not speak clearly. Impossible to deal with on the phone. Do yourself a favor and never get a loan with this company.

A few years ago Ocwen took over our mortgage from GMAC. That's when the problems began! Every year I am on the phone (with someone I can barely understand) trying to understand why my escrow account is short and why my mortgage payment constantly changes (goes up). Last year, I asked for a supervisor and got another representative with a very thick accent. Ironically, the representatives tend to get upset because I constantly ask them to repeat themselves. It's ridiculous!

They forgot to pay my homeowner's insurance for 2014. I got a note saying I was not insured. I called Ocwen and they said that they had no knowledge of it because the insurance was due when they bought my mortgage. I am unable to find out from the prior mortgage company. Ocwen apparently doesn't have information. I decided to pay my homeowner's insurance myself. Ocwen has been fighting with me for 6 months now to take my money for escrow for homeowner's insurance. They don't seem to have a good accounting system because they paid me back, as an overpayment, $900 2 months ago and now are saying they cannot de-escrow my account because I am in arrears. Each time I call them it takes hours and they tell me they will get back with me in 3 days. This is not a business on the up and up. What is going on?

Ocwen Loan Servicing LLC is contacting me now in May 2015 about my mortgage payments and had not sent me a statement in over 1 year. They state I have not made a mortgage payment in 25 months and that the last payment was in January of 2010. I have made good on what I can afford since now that I am a struggling widow since August of 2012!

I originally had a HELOC account through Morgan Stanley. They sold the loan to OCWEN. This is the worst company I have ever dealt with. First, when we re-financed our first mortgage on the property, it took them over 6 weeks to get the proper paperwork to the lender so we could close. Good thing we were not in a hurry! Our home is an 80 acre farm. In October of 2013, we sold half of the acreage. OCWEN was sent documentation from our title company requesting a payoff amount and loan closure. They did not close the loan. In January of 2015, we sold the remainder of the farm. We found that the OCWEN loan was still open. Again, the Title company sent OCWEN paperwork stating that the property was sold - please close the loan.

We sold our home and requested a payoff letter from OCWEN. It took them a week to send this via email, A WEEK TO SEND AN EMAIL?? Regardless, we were paid for the home and then paid OCWEN in full. OCWEN is supposed to then process a SATISFACTION to the local county to release the lien. 2 weeks later no letter of payment receipt, no confirmation of loan satisfaction, nothing!!

I originally was with INDYMAC when they sold my mortgage to Ocwen. I thought to myself, "Finally I will be taken care of"! Well I was taken care alright! I had a fixed 4.375 loan, and last year Ocwen jumped my rate to 4.875 and just about took my house from me. Well as a Veteran I was able to re-fi under the VA program, get a MUCH lower rate with a very stable Mortgage Company. It doesn't end there. On the 4th of this month, after Ocwen was paid in full, they decided to continue taking mortgage payments out of my checking.

I purchased a villa with PHH in June 2014. When the real estate tax bill came due in December 2014, they paid $577.00 of the $1711 bill. They refused to pay the remainder. I contacted them in Feb 2015 after I paid $1200 + out of my pocket. They refused to respond to my inquiries. I contacted the President's office directly and did receive a reply. They promised me a refund for the excess amount in the escrow (enough for almost three tax bills) and that my escrow amount would be lowered significantly, and thus my payment amount would be lowered.

When G.M.A.C. filed for bankruptcy Ocwen started to service my loan prior to the dissolution of the company. At that point my mortgage was reporting under G.M.A.C. and also with Ocwen showing that my mortgage debt was double on my credit report with both accounts showing open. When this occurred they wiped out all of my credit history from the inception of the loan. I also had a G.M.A.C. auto loan that was paid in full that when I requested that they show the closed account on my mortgage somehow the auto loan was wiped off my credit report. So all my great payment history on my mortgage was wiped clean with also a paid off auto loan was wiped clean from my credit report.

I have the same issues. Every year I get their "over" check, and send it back with the amount they say I am "under" for the next year. And they still leave my payment at the higher amount. And then they send me a BIGGER "over" check the next year, and tell me I am "under" again for the next year. Their customer service people treat me like I am a complete idiot, when I have had numerous mortgages throughout my life. They are AWFUL. I got stuck with them when my original mortgage company went bankrupt. Even that bankrupt company was better. If I could afford a refinance I would do so just to get rid of OCWEN. I feel like I have gotten the shaft...

According to the contract that I have signed my PMI should automatically terminated when the principal balance reach 80%. I DID REACH THIS GOAL ON 1/12014. But they still charge me PMI. THEY REFUSE TO CANCEL IT. Now my principal balance is 73% but still I am forced to pay PMI. MADE NUMEROUS WRITTEN REQUESTS / COMPLAINTS NO, NO RESULTS. I did request for escrow cancellation. They are not doing that either. I am wondering why the mortgage license agency let them in business?

I received a statement on April 25, 2015 saying that as of May 1, 2015 my mortgage payment would now be 2449.00 from 2054.00. The letter was dated April 16, 2015. The explanation said "explanation will be in a separate letter". I called Ocwen, and the explanation was that I was negative $2800 in escrow. How did that even happen? I received a loan modification June 2014, my payments were to be $17.00 plus $288.00 in escrow which was adjustable. The line above that breakdown specifies that the principal and interest does not include hazard insurance or property taxes. So I assumed PMI was either not included at all or it was part of the principal. I'm again not a lawyer. I confirmed the rate wasn't adjustable and was aware of escrow changes around $40 a month, never $400. I paid on time and continue to pay on time.

I sold my property which was serviced by OCWEN in end of March 2014 but it's Now Apr-30 2015 and I still did not receive 1098 tax form. They also deleted my login and their customer service in India can't find any record of me. And they don't use emails - only phone to India or fax (which I sent and was not replied to). In 2014 I just downloaded my 1098 for 2013 from their online portal.

I requested help since I was on Social Security disability!! Not once did they help me!!! All my rep did was ask repeatedly for stmts and then to refill out paperwork, which was very large and took a lot of work for over 2 1/2 years! Every time, saying I was declined!! I finally asked for proof it was denied or filed anything!! They refused!! Then, after making me refill put paperwork about 8 times, I saw a lawyer.. He was useless. Probably, because I was broke!!! Then, the court dates started! I had no clue what to do!!! Couldn't afford help. Then had nervous breakdown basically. But, decision to own house was during the time I was in a mental hospital getting care!!! Couldn't call to reschedule!!!

My monthly payments auto withdraw from checking account. In February they deducted prior to scheduled date. Then reversed all my payments into the abyss, not my bank account, and would not accept payment until reviewed by their department. After countless calls to people who barely speak English they say my bank took the money back which is absurd. Now want a boatload of cash to bring loan current. Wire fraud, deception, aggravation well established by this criminal outfit.

Just made the 6th call to Ocwen (who purchased my mortgage). Last month they begin charging me an extra $600 a month. When I contacted them to find out why they just kept telling me that it was not a problem and they would send me a statement to show why. I received the statement. It shows clearly the reason for this that reason being they paid my neighbors property taxes, on top of mine, and are now charging me the extra money to pay for that $6000 a year difference. I have had several mortgage companies since purchasing my house but this is hands-down the most inept company I've ever dealt with. The fact that their customer Service center is in India definitely does not help as they do not understand culturally what is acceptable to say and of course communication is difficult. Everyone they told me it was "not a problem". It frustrates me to no end. Clearly, it is a problem for me or else I wouldn't be calling so many times.

I have a loan out with Ocwen tried to refinance to lower rate and there was no one to speak to in order to do so. So at present still have to pay in the area of 7%.

I started out with a loan from an internet ad home123 dot com or something like that. It's been 12 years ago now so I don't remember the exact website. It advertised mortgage loans etc at 3 and 1/2 percent interest rates when I had a small remodeling loan for around 7 percent or so. I don't remember for sure that either. Anyhow after signing up thru this one size fits all type loan that combined all my credit cards and outstanding loans into one mortgage that went through a bank of Cincinnati or so, the paper work worded it also. The contract gave me a 15 day grace period. That was great since I could pay the first Friday of each month without being late on payments from my paycheck. The monthly payment was only $320.00 per month for 30 years.

After reading all the comments, I am scared. I have my mortgage payments automatically deducted from my checking account. For the last few months, I have been unable to access my account online. It tells me I am using an old site and has a link for the new site which takes me back to the old site. I'm stuck in a never ending loop. I've googled "Ocwen" for possible other sites but I end up back at the same site every time. I'd like to see what's going on with my account!

I paid Ocwen $21,298.31 to reinstate my mortgage on February 21, 2015. Ocwen promised to send me my receipt of payment and monthly statement to pay my mortgage which is due on May 1st, 2015, which they have still not mailed to my home yet. My mortgage payment every month had always been $934.30, but Ocwen automated phone is telling me that I should pay $1167.90. HomEq sold my loan to Ocwen in 2010, and my payment was $934.30 before and after it was sold.

I sent a note on their web site. They were all lah-dee-dah about how they wanted this letter to get to me safely. I told them I have not received any statements with respect to my mortgage payments and that I want these statements sent to the house address because my credit rating on Credit Karma states I owe them nothing. Then I report it to you people, and the Texas land Commission... And just get the run around. There are more complaints about this company on your site. Someone needs to do something about this company out of India who is screwing with the American people. I do not have the money to contact a lawyer to fight them. However I would be willing to have one call me.

We bought our house through USAA VA loan; they sold loan to Ocwen. We sold this house in July 2014. Ocwen sent me 2 final checks totaling $3500. I did not cash them in time; they were void after 60 days. When I called to have them reissued, Ocwen told me that I am nowhere in their system. I faxed them copies of the checks with my loan number on the checks & Ocwen's name. They said they can't reissue because they can't find me. They also said they can't send me my 1098 because they can't find me in system. They told me they had a system change over in September 2014 & I'm lost in system???? They have given me no solutions. What do I do?

Title company has been requesting legal documents to move forward with a sale. 2nd mortgage was satisfied and paid in full and all the title company needs is a reconveyance or payoff of $0 balance. Title company has been requesting for more than 30 days and still no response. They are holding up the sale. When calling Ocwen, you receive assistance from India. Nothing gets accomplished and they won't transfer calls to someone who can help. You would think an organization would want to get paid. Terrible lender.

I have an existing claim and can't never get a hold of a representative that I can understand. Its awful I get no feedback on my claim. Always asking for documentations to avoid issuing my check. Its been over a year. My insurances a check of 18000 for my lost.

Ocwen has been a challenge since day one. I have been working on a home modification due to a medical hardship in 2013. I have been sending them paperwork for over a year. They constantly want more info, request repeat copies or tell you "Oh, now that it has been 3 months, please re-submit everything". It is difficult to clearly understand 1/2 the people you speak with, due to heavy accents, even though I do not normally have that challenge. Once you get someone, they like to have a different person call you so you have to re-explain to someone who knows nothing of your circumstances. I have recorded every conversation I have had due to the sense that this is a disreputable company. I will be very glad to refi with someone else.

I been trying to get my loan modification through Ocwen for the past 4 years. After asking for documents and paperworks they would misplace the file or simply lose it. They even have requested documents on my loan #, my property address but another individual as a owner of my property!! Now after so many years they are telling us that we cannot get loan modification because they don't participate in the loan modification programs that are out there. Basically they waited this long for market to change and property values go up so now they can foreclose on our property. I am hiring a litigation attorney to start auditing all my loan papers and files and we are 100% sure that there has been negligence on their part for not getting our loan modified. There has been class action lawsuit against Ocwen. So stay tuned.

I also obtained my Mortgage through GMAC in 2011 only to have OCWEN buy them out a few years back. In that period of time my mortgage fluctuated a little bit both up and down due to the small fluctuations in my taxes. From Feb 2014 to January 2015 my payment was $1,416.51. In the fall of 2014 my house was assessed by my town and I was informed that my taxes were actually going down about $180 per year. OCWEN informed me that my payment would be adjusted down to $1,389.81 starting in Feb 2015. That all made sense since my taxes went down.

I did a refinance with Ocwen Loan servicing 2 times in the last 5 years. The first time in 2010 they said they needed to make correction on my Title, as well as removing my abusive wife that died in 2009. They made it a major deal to tell me about this and I asked them a few times, “Are you sure you removed my dead wife?” The man said, “YES, we cleared up all the issues and removed her from the title.” Well, I refinanced to 3.375 this year getting my VA loan again. The notary came to my home on a Friday evening and after 10 or 15 minutes, he asked where my dead wife is, she is on the paper work and needs to sign also.

Since they have taken over my mortgage my payments have gone up every year. I would not recommend them to anyone. I have been here for 17 years and I have a fixed rate. They said it's the escrow. I will be glad when I sell and get away from this company.

After being with Ocwen for approx 5 years as our loan was sold to Ocwen, we have seen our monthly payment increase from 1,121.00 to almost 1,600.00 per month!! We have been desperately working with our credit union to get away from this company as they cannot give a honest explainable reasonable answer as to why our payments have increased. The only thing that they will say after talking to people that cannot be understood that it's due to our escrow, went to close on our loan as in pay off Ocwen. Our banker requested a pay off a week prior to the closing date which she never received. I contacted Ocwen the day of the closing and was told that there would be a 7-10 day wait to get the payoff amount. I kindly explained that we were at the closing and had requested the information in plenty of time prior and never received the info.

I am a recently separated U.S. Army Veteran who had his home loan taken over by OCWEN from GMAC. I recommend to anyone who gets stuck with this company immediately run to refinance the loan. My home was used as a rental when military orders took me out of the state until my family and I returned once I was separated. Due to the fact that it was a rental, the insurance was lower, and when we returned to the home as our primary residence, the insurance went back up as required by law.

IndyMac sold off my loan to Ocwen in 2013. There has been no change to my principal even though it continually says that I've I am in a principal and interest payment. I have been in this loan for 10 years and I can't seem to get out of it.

Every year Ocwen sends me a form with the amount of the the escrow shortage. Every year I send their form back with a check for the shortage amount and every year they apply the funds towards principal instead of escrow. I have my payments automatically set and it takes a couple of billing cycles to get them to change the amount. Since the notice of escrow shortage is so short it is not possible to change the automatic payments in time for the following billing cycle. By not applying the amount of payment towards the escrow shortage my payment is short and in turn generates a late fee for them. This is by far THE WORST company I have ever dealt with. I can not understand why they are allowed to function.

I just realized I've been paying $54.95 per month for 18 months for a warranty I never wanted. Called the warranty company and they said they'll send me a transcript of me requesting this warranty. Yeah really anxious to see me doing that. BEWARE, CHECK YOUR STATEMENTS!

My mortgage loan was sold by Indy Max to Ocwen about a year ago. Last August I was approved for a load modification that lowered my payments by about $140/month. I made the three month trial period payments on time in August thru October. I was told that after the trial period they would send me the package for the modification to be finalized and approved. Over the next six months I had not seen the package and got nowhere with my sales rep handling my account on why it wasn't sent or even when I might get it.

My escrow acct had $3800 in Dec. My property tax was paid on 11/24/14. My flood insurance was paid 07/14. My Mtg Co sends me flood ins for 3800. THEY PAY THE INS. How could they not know I already had INS (policy was 1400). They refunded my escrow and poof... they have no idea where it went! I can find no agency to help me solve this. I asked for a modification and was denied. My May payment went UP $75.

Our mortgage company went out of business so our loan was turned over to them. Without notice our bill was raised $700/month and they are demanding escrow money. We have a non escrow account. We still don't know why the sudden increase or escrow issue and when we call to ask they say a letter will be sent explaining why. No letter yet but they are demanding the extra money. Goodbye Ocwen.

In April, I received notice that my mortgage payment was increasing significantly. The ostensible reason was so that Ocwen could created a "cushion" for my escrow account. This "cushion" amounts to $525.24 per year. Ocwen gets to use this money free of interest. Now, multiply this by the number of clients that are billed for their escrow "cushions."

If you have any choice at all... stay away from this company. Ocwen purchased my mortgage. Ever since then I have had one problem after another. This month they decided to stop paying my insurance out of my escrow without any notice. They stated I would have to do all of this paper work to modify my loan even though I never requested it to be changed in the first place.

I first got an escrow analysis letter where my escrow would need to go up (understandably). Knowing the reputation of this company, I read every word and found an interesting "error" that stated that the additional amount that I pay every month (only for principal) would be applied to escrow. Eh, no way in Hades! I called immediately and complained and asked for a new letter to be sent to me with the correction.

Upon opening my bill this month, I was shocked to see that my second mortgage payment went up 5x. 5x! There wasn't one warning, no letter ahead of time to this change. When GMAC went bankrupt a few years ago - we all got thrown to the wolves of Ocwen. They in turn have been nothing but a nightmare to deal with - that's if you can actually talk to someone who speaks English. Just now looking at reviews they have an AVERAGE of 1 star. If you are considering a mortgage and Ocwen is being presented RUN FOR THE HILLS. Worst company ever!

I see there are a few others who have had this same issue. I make extra payments every month to pay down the principal on our mortgage. Since January, Ocwen started applying the extra to future payments (including interest) rather than paying down the principal. So, in essence, collecting money they are not owed. We'll have this paid off in 3 years, but I totally don't trust Ocwen any longer. We'll probably refinance with a local credit union. Yes, it will cost a couple more thousand due to a slightly higher interest rate over the next three years (but no closing costs). But we'll probably take our money elsewhere.

I had to declare bankruptcy in 2012, at the time I ask my lawyer not include my mortgage in the suite. He did it anyway with the reason that if I walked away I would owe nothing as he put redeem on the paperwork. At no time was I offered a reaffirmation nor told that it could take between 3 & 7 years to get a new mortgage. BAC sold my note to Ocwen Loan Servicing who stopped sending monthly statements. This went on for around 6 months then they started sending statements with a women's name on them who I had never heard of nor whose name is nowhere on my loan papers. No matter how many times I called they told me that I had no loan with them and would not change the name on the account. I had the AG of Michigan and the lawyer send them letters but with the same results, I had no loan with Ocwen.

Please someone stop this company for stealing from my escrow. Every year my house payment go up, because they claim I didn't have enough in my escrow to cover my taxes and insurance. However, they continue to collect additional so call buffer payments for such so call extra amount in the account if premium or taxes increase, however, each of my taxes and insurance went down. But each year they send me a letter claiming there is a shortage. When asked, how can that be, because I pay an extra for this buffer, they don't have a answer. So the payment is so high now that I had to tried to apply for a modification. Well they encourage me to do so.

Every year for the past three years Ocwen has adjusted/increased my monthly escrow payment claiming that there was insufficient reserves in the account. It is my understanding that we are only required to pay 1/12th of your combined insurance and taxes amount each month yet I am now paying over $600 per month more than that amount. I have tried calling into customer service and continuously keep getting put on hold or transferred to where I end up having to discontinue the call due to outside interruptions. I have been on hold for as long as 45 minutes. Is there anything I can do? My next step is to engage my lawyer.

My home mortgage was taken out in 1992. I don't have any idea why my loan was sold to Ocwen, but it was. After about 7 years, I lost my job due to company closing and going through divorce at the same time. I got behind on my payments and I got in touch with Ocwen to see if they would help me out. They said they would. And they did except my interest kept getting higher and higher. My payment is $456.00. When they send my statement after they receive my payment, at times they have raised my payment anytime they want and I have found several and several times where not one penny of my money even went toward my principal. All of it went to interest. The rest of the time only $81.00 to $90.00 goes to principal and the rest of the $456.00 goes to interest. I have been paying on $51,000.00 for 3 years and I am 3 later still owe just under $50,000.00.

I received a LOAN SATISFACTION letter from Ocwen Satisfaction Department stating my loan was paid off but the online still shows a balanced due and I am expected to continue to pay. Upon contacting customer service they were unable to explain why Ocwen sent a Satisfaction letter stating "Loan was paid off" but their collection branch shows balanced due. CS was also unable to direct me to the Satisfaction Department from which the notice was generated.

I have been trying to work with OCWEN Loan Servicing to modify my home loan and they refused to give me any details of a loan that was offered to me verbally in writing. When I questioned this practice and asked if there was anyone else that could help me I was told several conflicting stories. I got fed up and refused to accept the predatory loan that was verbally offered and opted to pay all my back payments in full. I even pay one month ahead only to be met with more frustration because payments were not applied correctly and surprise fees and hidden charges had been applied. I have no idea what to do because it is so frustrating and difficult to navigate when the people in charge of your loan are located in another country and English is not their primary language.

What Ocwen did on 02/25/2015 is unforgivable to myself and my family. I have left the property in 100% perfect condition on 02/28/2015. I had a closing date for sale of 02/27/2015 to which Ocwen could have been relieved of the principal debt of $150,000, which was the number told to me by at least 10 different ocwen employees via telephone calls to Ocwen. I asked each time and was told all calls are recorded for training purposes. I have filed for deed in lieu and have also filed paperwork with another entity. What Ocwen did to stop this sale after being informed of the medical reason and plan to sell this home was despicable and by far the worst business decision I can ever imagine anyone doing irregardless of investors and definite lack of common sense.

I was another GMAC mortgage customer. For 11 years I never had any issues. Now that Ocwen took over it has been a horrible experience for the past two months. I received a letter in the mail stating our escrow was short so I could either send the difference and keep our house payment the same or not pay it and it would go up. I'm used to this so I sent the escrow shortage. It took them over a month to clear, during This time I called to check on it and was asked more times than I can count - would I pay $959 for the new house payment on April 1 (our org was and should still be 928), I told them yes I would pay it. They would not let me talk, wanted to be sure I was going to pay them. I have NEVER been late with a payment but all they were concern with was my new payment.

I send the checks with priority mail and have receipts of the date the check was mailed but they always hold the check so it comes back with late fees.

We put in for a loan Mod with Ocwen & they rejected us, we then went through Keep Your Home Calif & was approved for more money than we were behind & Ocwen still rejected their help. We are trying to get caught up & that would have worked. WHY?

My mortgage is raised every year. I have a fixed rate. It's anyways because of escrow. Several years ago I was sent a check for excess escrow. The following year my mortgage was raised for not having enough money in escrow. I was told after the deficit was met the mortgage amount would drop. It didn't. It has been raised 3 times. My taxes are not the reason and USAA says my insurance annually has dropped. I can't seem to talk to anyone that isn't reading from a script. All of the Customer Service people I speak with have heavy accents that are hard to understand and reading a script. I just want someone to answer my questions specifically! I am so frustrated with this company, that I'm actually trying to refinance just so I won't have to deal with Ocwen again!!!!!!!

They purchased my account in 2005. No problems until now when they send me a letter, 9 years later, saying my condo association has no "hazard insurance" and they were going to purchase insurance themselves and charge me for it. I have had maybe 4 or 5 Mortgage companies and have NEVER had this requested of me. I had the insurance company send them their required insurance info and I called to confirm two weeks later. They said they had no record of it.

I am a homeowner, my loan was thrown to Ocwen and I didn't have a choice. I had a 2nd mortgage because the other loan company wouldn't give me one single loan even when it was less than what I needed. Anyways, we got behind and we tried to pay it each month, sending the right amount, adding a payment each month. They tried to put it in foreclosure, we got that resolved. Then, they wanted me to modify the second mortgage. I would not agree to it when they demanded I sign it and fax in the balloon payment. I refused and took it to a lawyer.

I am unbelievably pissed and now after reading all the complaints against OCWEN, I have lost a little hope that things will go smoothly. I'm down for getting a lawyer and filing class action. Where do I sign? First, I thought Ocwen had already taken over GMAC more than a year ago because my statements started coming as Ocwen long before October so there was no communication or notification that I received that this transition was being completed in October. Not that that is important but it marks the time that all hell broke loose.

For months, Ocwen has been sending me letters asking for proof of homeowners and master insurance. I have faxed it to them 3 months in a row and still they can't find the fax. Now I'm going to try to mail it to them but I don't have hopes they'll acknowledge receiving that either! They are threatening to buy it for me if I can't prove this. After reading all the reviews here I guess I'm not the only one! I will start shopping around right now to refinance with somebody else.

My account is escrow and 3 years straight Ocwen not pay for my home insurance and they collected the money. And every time I called in they said my account is not escrow. But they collect money for escrow every months... the suck-est part is I stuck with their loan...

I was just denied a modification from Ocwen. They have already sent me a letter of denial and called me on the phone. When I looked at my account online, they still have my application in review. I told them I wanted a deed-in-lieu. The man I talked to, said they would send out the paperwork in 2 business days. I talked to him last Friday, March 20, 2015. I just think that there is something shady going on. Oh, I forgot to mention that mine is a balloon mortgage where you pay the balance or refinance.

I am a US Veteran and have dealt with Ocwen on a Loan for my home. I have recently paid them in full and now they owe me a refund check for my Escrow account. I was told the check will be refunded to me and I should have it within 5-7 days. This was told to me on the 17th of March. When the 24th of March came around I called them due to the fact I didn't get my check yet. I called the they told me to give it another day and it should be there. When I found out it didn't show up again I Called back again then talked to a supervisor named **. He told me to give it another day and if I don't get it to call him back and he will look into it or try to get me a tracking number which was never given to me so I could have tracked that check.

Our mortgage was acquired in 2013. We never received notification of transfer. We had an automatic debit set up from our checking account that OCWEN did not honor. A year later, we received a letter to pay 35,000 to a company we never heard of. When we tried to sort it out, we got nowhere because you're calling India and their mastery of the English language is limited. They attempted to settle with us as long as we paid additional fees. Once we hired an attorney to help us figure out what went wrong, OCWEN foreclosed on our house!! What this company does to people is a CRIME. I don't know how our government and judicial system allows them to get away with it. It has been a nightmare. Stay away from this company. Unfortunately, we didn't have a choice and now we are stuck.

My husband was informed recently that his position was being eliminated. He has worked for the company for 39 years. Knowing we would not be able to continue making our mortgage payment, I contacted Ocwen the day we found out. I was told we had two choices, short sale or deed in lieu. This is when the nightmare started. We opted for a short sale, believing that this would save us and Ocwen money in the long run. We listed our home and had an offer within two weeks. Because we were underwater on the mortgage, we thought it was a very fair offer.

My mortgage was sold to Ocwen Loan Servicing back in December 2013, from IndyMac Bank. This property is in Utah. Since Ocwen took over my loan, it has been a nightmare to deal with. Ocwen has continuously miscalculating my escrow account, increasing my monthly payments from 252.53 to 405.21 without any notification but calling me at work and harassing me that I owed them 2900.58 of escrow shortage. They have place their own Lender Hazard Insurance or $1,700.00 on top of my Hazard Insurance of 632.36 that I have before they took over.

I am having quite a few issues with Ocwen. They made a duplicate payment to my insurance company. The insurance company reimbursed me. I sent a check to Ocwen to fill the shortage on my escrow account. They said they never received the check. I did a stop payment and sent another check. They said they never received that one either. Another stop payment issued. In the meantime, they increased my mortgage payment by one hundred dollars a month. $100 more a month due to their error. I then made an ACH payment instead of mailing and getting lost. They applied that payment to my principal and I cannot get them to transfer it to my escrow account. They also charged me $19.50 to make the ACH payment.

I have had nothing but trouble with this company. I had a GMAC mortgage and was completely happy but they went under and Ocwen took over. The first thing they told us was that we didn't have enough house insurance. It took us 3 months to straighten. Then today I got a letter saying we were in arrears in our escrow account, but it did not show that on our papers. They wanted to raise us over $50 a month for no reason. I have had it so today I got a new mortgage company and my new mortgage is $100 less. Hope they have better luck dealing with this company than the customer does. It would be nice if they spoke English. I can't believe the government has not gone after this company. They lie, cheat and mislead everyone.

Finally got our money from Ocwen!

For the last 4 four months I'm have been going through the short sale process on my property in Alabama. ALL I need from Ocwen is a signed contract sent to my realtor, ** in Georgia. That's it. My realtor and I have left message after message to the negotiator, **. With No physical response! He will only send out email, but there is a HUGE GAP in communications. If the party walks, my house will go into foreclosure! I CAN'T FIND ANYONE TO PHYSICALLY TALK TO RESOLVE THIS SIMPLE ISSUE. Who is ** SUPERVISOR? There is another person WHO doesn't exist.

AND now, I received a letter that they have not paid my home owner's insurance..

I believe Ocwen will be taking my house soon because of a balloon payment I cannot afford. The only reason I agreed to this is to keep my house. They will not let me keep making payments and my credit has gone sour in the last 3 years so I cannot get a loan. I'm trying but no luck so far. I'm one not to give up but this company Ocwen is really hard to talk to. All calls go to India and you cannot understand 98 % of the people. I'm self-employed and have been for the last 20 years. I do make enough $ to afford my house but it seems like they don't really care, they just want me to quit. NO I don't quit. Don't take my house. My son and I will be sleeping in my 220,000 mile truck!!!!

When Ocwen acquired our mortgage loan from the bankrupt GMAC, our lives went to hell. We were 10 years into a 30 year mortgage, of which we always maintained private homeowners insurance and paid taxes ourselves neither had ever lapsed or been late. When ocwen acquired the loan they made us escrow all of the above, taking our mortgage payment from $678/month to nearly $1300! When we called trying to resolve the issue, it was difficult to ever speak to someone who could even understand our complaint. Eventually, the best we could get was that it was mandatory through their company that insurance and taxes be escrowed and that our payment would only remain that for 1 year in order to pay the now negative escrow account and build an escrow. We paid the $1300 for one year, and our payment never decreased.

We have a mortgage with Ocwen. Unfortunately it is a balloon loan and has now matured. We asked Ocwen to work with us or grant a short extension of the loan. They absolutely refuse to do so. I contacted a federal HUD counselor and she called them. As soon as she notified them who she was and that the call would be recorded, they told her, "We do not allow calls to be recorded, you will need to call back on a non-recorded line," and they hung up on the HUD counselor. I have now contacted the NC Dept of Justice and filed a complaint against them. My next step is to obtain an attorney to assist us. I would just like to be able to talk to 1 person who speaks English as their first language.

When is this company going to be shut down? I have a 3 storey home, which caused me to have 2 water losses within 3 years. It was a foreclosure, so there were bound to be issues. Because of this my homeowners insurance co of 20 years canceled my policy. I was able to find another company to insure my home at a reasonable price, and OCWEN charged me an additional $400. This can't be legal... my insurance company has called them several times and my agent says she can't stand dealing with them. They refuse to charge the amount my insurance agent told them and continue to claim I owe an additional 400.00.

Because I am disabled a relative offered to make my monthly payments while I am recovering. I made arrangements with Ocwen for the payments & where to send them. I get repeated calls that my payments are not being received yet my relative receives letters that her payments cannot be processed even though the payments arrive with my mortgage coupon that contains all of my information. In addition, I was told that checks were not received, yet I have bank receipts to prove that 2 checks were processed & cashed but never applied to my account. 1 check from January sat on a desk at Ocwen for 3 months before being returned. Again this check was sent with a payment coupon & account number on the check.

Underwriters have requested year to date earnings (gross and net) from us but we can't get it in writing to request his employer to provide the information needed. I have made several phone request and was told it would be done but it wasn't. Just send the damn request to us either in writing or through email ASAP. THIS HAS TAKEN TOOOOOO LONG. What is your problem? I see there are many complaints about Ocwen and I don't want that kind of service from you, please.

We took over a place in 2003 legally through superior courts. The land and mobile home ARE SEPARATE MORTGAGE COMPANIES. The mobile home was with IndyMac, now Ocwen, nothing to do with the land. Now, Ocwen is trying to take our land by claiming 1 year back taxes and threatening to take the property, in which they will foreclose on the mobile home because they will not allow it to be removed from the land. They have been taking our payments for over a year, but now refuse them until we pay an outrageous amount for the paid taxes on the land and now refuse to talk to us. We all need to start a class-action lawsuit against these crooks and get rid of companies like this. P.S. There is a federal investigation on Ocwen already. I refuse to go down without a fight!

Ocwen said I didn't make about four or five payments when I did! I have proof. Now the loan is with another company and they are saying I owed this money. I am so angry they didn't send statements. Where is the money I sent. I am going to sue them. Would you care to join me?

My mortgage payments are applied after the 15th of the month no matter how early in the month they are mailed just so they can apply late charges.

My monthly payment is taken out of my bank account monthly. In between monthly payments I wanted to make a principal only payment. I contacted customer service to help guide my through the online process on how to make a principal only payment since it was not clear. Two months later I am looking at my history and realized that it processed it as another monthly payment allocating part of it to a full month's worth of interest! Since I paid the full month's interest with my next auto payment they basically pocketed an extra months interest for $370.

This the worst loan company I've ever had to deal. Not one of the people. No ** about a mortgage! All they do is off a screen. Well I've busted my ** and came from nothing and I've made one hell of a good hard working person to have what I have and this ** no good loan company want to take my house from me again for the third time and leave me and my wife and children out in the cold! Well I got news for that idea. I will day and night to keep this ** company from ** me again.

I am the trustee of my mother's property. The property was originally serviced by IndyMac, but it was sold to Ocwen. Ocwen claims to not have received 3 faxes of legal documentation that I am trustee. Consequently I cannot obtain information on the loan or request tax documents be re-sent. My fax number is correct but gets sent to a black hole. There is no way to FedEx or UPS the documents nor can you call to confirm receipt.

Ocwen sent me two letters stating that my Homeowners Insurance Policy had expired 9/15/2014. They said if I didn't send proof of Insurance that they would buy insurance for me on my condo. My HOA carries the insurance on my condo which includes not only the building but the floors, walls, carpets, etc. I had the HOA insurance underwriter fax and mail my policy to Ocwen. When I went online to verify if it was received weeks later, there was no updated info. I made phone calls to their insurance dept. which is located in India and all I got was the runaround and asked to re fax everything. I talked to one guy who said they had received it on one day. The next day I talked to another guy from India who said they never received it even though I have a fax confirmation.

I have just had my loan acquired by Ocwen a few months ago and it has been a nightmare since. I have contacted them numerous times throughout the past few months even having spoken to an escalation specialist several times. The problem lies with the amount they are collecting in my escrow impound account. Since I pay my own Master Policy they should not be collecting for it. However, even though they state that they acknowledge this fact, they refuse to change the information on their website that states Ocwen is paying for this policy. Furthermore, although my county taxes only amount to $3,100 annually, they continue to collect in excess of $400/month which equals to $4,800+ annually. FYI, I have already satisfied the reserve balance account portion.

My property insurance was not paid by OCWEN and I received a call from my agent indicating that a payment needed to be made. Consequently, I paid the $850 amount. I'm not sure what happened to the original payment by OCWEN but it was returned to them. I requested that this payment be made to me to help expedite my request. I was then informed that OCWEN needed to make a payment to my insurance company (Safeco). This payment was never made.

Ocwen keeps sending me letters to tell me that I do not have Hazard insurance on my condo and that they will insure it themselves for four times what I pay for insurance. I have sent them copies of my up-to-date hazard insurance policy which they have "never received". This can't possibly be legal.

I paid an extra $50.00 amount for my mortgage because I was behind one month. I wanted to catch up by paying more monthly. Today, I decided to call Ocwen for a total amount due for the month of March 2015. I was informed that as of February and March 2015, the mortgage was not paid. I told the customer service rep that this cannot be accurate because I have been paying extra for a year. I was then informed that my escrow increased last year; therefore, my mortgage increased. My mortgage was 409.00; however it changed to 455.00. I was never informed of the overage nor given an opportunity to pay the balance of the overage. I thought it was very shady to increase my mortgage without informing me via letter or phone call.

Quit harassing us and pay back our flood insurance! We no longer owe you flood insurance and have notified you in Sept. You have still not taken it off of our mortgage. Do not call us the first week of the month and ask us where our payment is when it is not due until the 15th. Let us speak to an American!

This is a scam. Since my GMAC loan was purchased by OCWEN, they keep telling me that either I prove I have insurance or they will purchase it for you. I have gone round and round with them. Finally, I had to file a complaint.

I closed on a refinance on Feb 16, 2015. Just received a letter saying my first monthly payment will include a $708 escrow shortage! Why wasn't this amount foreseen before closing and divided up before closing in my monthly payment? Now someone else should pay for their mistake! I am trying to lower my bills not add to them! HELP!!

Ocwen has twice posted a house my daughter and I own. The notice states it is important and to call a 1-800 number. We have no loan with Ocwen, it was a foreclosure but it was with Wells Fargo and we bought it at the courthouse 5 months ago. What is up? Notice at bottom states **.

Ocwen repeatedly fails to apply my extra principal payments to my mortgage principal. They repeatedly apply extra payments to future interest earnings. Every payment clearly states principal only. This has happened repeatedly!!! This time I called and sent 2 emails to the ombudsman. Yet, my payment has still not been adjusted appropriately. We all know of their shady dealings. It is time to also file suit regarding their mismanagement of payments. I know I am not the only person that experiences corrupt manipulation of payments. Email me if interested in a class action lawsuit.

Just got off phone with the worse mortgage company in the world! So I want to pay off my balance in full, but because my account is more than 90 days late, so their computers won't let them take it, customer service guy refuse to give me name or number of someone else to speak with. The only way for me to pay the lump sum is to Western Union it at more of a cost to me!! Total nonsense.

Started a re-modification with these bozo's Oct 2014. Never ending paper work fiasco. Constant running to post office to retrieve paperwork they could have mailed to the house. Phone reps, dumb as dirt. All with very broken distorted English. Finally I got a letter saying I was UNAPPROVED on all accounts. One because I'm on permanent disability. This is only a 60K mortgage. This is so total B.S. THEY ALL SUCK!!

We have 3 years left until our home loan is paid. Our previous mortgage holder sold out to Ocwen. After over 20 years the payment my husband made got lost in the mail. We received a call from Ocwen and my husband immediately rectified the situation, paid the bill and subsequently began Auto Bill pay, no harm no foul. But the outsourced calls will not stop, at least 2 a week! The ridiculous part is the operators don't even know why they're calling! After listening to their "This call may be recorded, yada, yada, yada," they say "Oh I see you are in good standing" Duh!

I was another GMAC acquisition by Ocwen. From day one I have had problems with them. We have not received a statement from Ocwen since the initial contact. When I first called to ask about it, they gave me the run around and nothing but excuses. We are now in the process of refinancing, and when I called Ocwen to send me a current statement I was informed that my account was transferred on March 1st, 2015 to another company and that my records were no longer available. After three calls, and about two hours, I finally got one of their lemmings to send a request to have my February statement emailed to me - "expect 3-5 business days for receipt." What part of I need it within 48 hours is so difficult to understand? Especially since I should have already had the stupid thing. I cannot wait to be out from under this company!

I got a couple months behind on my mortgage payment after having extensive surgery. My husband was already out of work as well. When I called to ask if I could set up automatic withdrawal out of my paycheck every two weeks to get caught up they said, "No, we refuse to take anything except the full amount of your monthly payments. You must pay at least the minimum amount of your monthly payment." So I get enough money to pay my monthly bill, call, and they say, "We refuse to accept your monthly payment. You are now required to pay two full months at once." I said, "You can take one month now and set up automatic withdrawal of a second month's payment next week when I get paid." And they still refused! I swear this company WANTS to foreclose on as many houses as possible. They are absolutely unwilling to work with their customers whatsoever!

My mortgage was turned over by Indy Bank 2 yrs ago. I have had nothing but aggravation in trying to deal with anyone. My "Relationship Manager" has been changed at least 7 times... and yet he has missed scheduled appt. phone calls. I receive at least 10 harassing phone calls per day and they have even called the school I work for (as a teacher I can't even receive outside calls from my classroom). I explained that over & over again. I recently had an unexpected serious medical diagnosis & am out on medical leave.

Loan was sold to Ocwen several years ago by our previous lender. We have never missed a payment. Experienced a decrease in income couple years ago and Ocwen refused an interest rate reduction. Our rate is 11.5%. We have been purchasing our home since 2006... never a late payment and credit rating is now 800. Most recently ocwen failed to pay our property taxes from escrow. After several calls they finally paid a portion of the past due taxes. Ocwen is miserable to speak to and difficult to find anyone that speaks clearly. Very unhappy with them yet underwater so we have to just hope the market comes up enough to refi with a reputable lender.

I became disabled and only had one income. I called Ocwen and the rep stated I would get approved. After 9 months, they denied me and threaten to take my home. They said I didn't have enough income to for a modification. I make monthly payments but missed 2 only. So much for helping disabled veterans and those veterans who cant work!!!!!!

I was promised to keep my mobile, & now they want to take it. After being told not to make any payments until they can get me on one of the Obama low income or Harp Loan. I do not know where my now Ex-husband is, there has not been a call from him in 2 years. I have faxed several times over all paperwork. Now I have no Insurance & being foreclosed on, please Help!! Never talked to anyone in America.

It is now coming up on two years that I have been trying to get rid of my PMI on my mortgage with Ocwen. My last letter was sent to Ocwen on January 27, 2015 and to date March 1, 2015 I have not as much gotten an acknowledgement to my request for the information on cancelling my PMI with this horrible mortgage servicing company.

I have sent proof of HomeOwners Insurance through fax over and over again to Ocwen, they keep saying they did not get it or get the one document that covers me for windstorm and hail damage. My insurance agent even went as far as mailing it to them after faxing several {7} times since Oct. of 2014. My insurance agent is beyond frustrated and I am livid!!! In January of 2015 I was sent another letter stating I did not have the proper insurance for my dwelling, in the letter it actually stated that we did not even have liability or windstorm coverage. Big Fat LIE!!! We are completely covered and competently covered. I have the copy my insurance agent sent me. I have to say that this is the most sloppy ran company I have ever came across!! Every time I call I cannot understand what they are saying and I would guess the reps are outsourced to another company in another country.

Failed to credit payment to escrow account, additional inflated charges to mortgage.

I have tried to prepay my mortgage, they have made it impossible! I tried calling, they transfer me around the office. I would NEVER recommend them. If I could refinance I would. Wish I could give them less then one star. They are terrible.

Quick synopsis on my credibility: I work for a real estate agent in California who helps homeowners who are having trouble paying their mortgage and owners who decide to short sale their property. We work with the loan servicers to get the short sale approved. I personally am responsible for calling and coordinating and negotiating the short sale between Ocwen and the homeowner (seller) and buyer.

Last year I paid down my principal balance with OCWEN by 40% (because I am so tired of dealing with them). Well, they still did not recount my monthly payments. My monthly payments are remaining the same amount as it was when they originally purchased my loan from IndyMac. I asked them to change my monthly payment amount. I wrote to them to request that in writing. They never received that request because there is no person responsible to receive these requests. Plus, I was told I must send a check for $5000 in order for them to even consider recalculation and it will take 60 days to maybe for them to tell me my payment will stay the same. Did I mentioned that I paid down my original loan by 40%???

Was part of settlement with Ocwen with one mortgage, now with this one. I've had (twice) auto-payments that are paid by my bank but Ocwen "loses" them and then subjects me to late fees and harassing phone calls. Just today I spoke to one of their wonderful customer service reps who told me they would continue to call me despite my requests not to. I told them my payment was current, provided my bank information to them (and checked with my bank, payment was successfully debited by Ocwen on the 6th), and asked them to send me any documentation that proved otherwise. They said they will continue to call me. I again told them no more calls but they said they will call whenever they please. Again, my payment was on time, auto-debited, and my bank confirmed this.

Our loan was sold to Ocwen. I read the reviews and hoped for the best. We have NEVER missed a payment or been late. We are not an at risk loan. My heart goes out to those in a tough position who must deal with Ocwen. Communicating with them was next to impossible. I called with a question and the associate kept using the term "default" instead of "current." He finally asked me what "default" meant, as he didn't know! (That's scary). Thankfully our loan was sold in September of last year. However, Ocwen did not report it transferred to the credit bureaus.

I was getting my taxes done and we realized that the Mortgage Insurance Premium wasn't included on the 1098 form from Jan-September 2014. This is an issue. I had to reschedule my taxes for the following Monday (my original appt was on a Tuesday, when we discovered the issue), so I could get the issue resolved and get an updated form. It is now 9 days later. Do you think I have the corrected form? NOPE! Had to reschedule my appointment with accountant on Monday of this week, had to cancel because I still didn't have the corrected paperwork and now I have to reschedule my appointment for tomorrow because Ocwen is the most incompetent company that I've ever dealt with.

My husband and I have had PHH for about 6 years. We started out with two other companies, one being CUNA Mortgage, that for whatever reason gave us over to PHH. Our monthly payments were reasonable when we started but, most likely, like other people, property taxes and escrow amounts caused the payments to change. My home is a manufactured home, and no-one will refinance it for me. My husband died recently, and now it's up to me. PHH does not have the HARP program operating for homers like myself either. I tried and qualified for it, before my husband's death, but for whatever reason they don't do it.

I am a homeowner and major real estate investor in San Diego. I have worked with dozens of financial institutions to secure and maintain financing for my properties. One of my investment property loans was assumed by Ocwen once they purchased GMAC Mortgage. Ever since, that particular loan has been a nightmare to deal with. Ocwen has continuously miscalculated my escrow account, and actually reported a false late payment to the credit reporting agencies claiming I was 30 days late on one payment! This has hindered my ability to get the best rates that I've been accustomed to with my impeccable credit record. There is no phone number, no person to speak with, only robots in India repeating scripts to block me from accomplishing any resolve to the matter. Shame on whoever manages this behemoth of a company, it blows my mind that a company can still be in business and have such poor customer service.

Thank you for taking the time to read this. I have been a customer of OCWEN since they took over for IndyMac. This past month, I sent them a payment of $700 (first time ever, I have always sent them $1,000) to cover an interest only plus escrow payment of approximately $600. They sent me a new statement indicating the $700 payment with the next months bill as normal. I noticed later that the money did not come out of my account. I am not a novice in regards to managing mortgages and properties, since I currently manage five other mortgages, and a total of nine properties, primary residences and rentals.

I obtained a loan in the amount of 62,000.00 in 2006 from GMAC after they filed bankruptcy, Ocwen took over. In 2010 I received a loan modification from this sorry excuse of a company. They lowered my interest rate but inflated my mortgage. How can a principal balance go from 62,000 in 2006 to 68,347.00 in 2015? When they did the loan modification for us, they charged us a bunch of bogus fees and God knows what else, then transferred our loan to one of their other companies, Select Portfolio Servicing!

Remodification nightmare. We purchased our home in 06 which got sold to Homecomings and then Ocwen. We fell in a hardship in May when my husband’s mother got extremely sick with cancer. We live 1000 miles away and of course my husband took time out of work to help his dying mother. Since he is the sole provider and missed 2 month of work which he works for himself it started.

I have had the horrible experience of having OCWEN as my lender... I just wish we, the customers were united and sue companies like this. Problem: INSURANCE IN THE PROPERTY. Before OCWEN it was paid directly by the previous lender automatically as part of the escrow money they held. Once the previous policy was expired, OCWEN didn't renew it... and switched to their own INSURANCE!!! PLEASE whoever reads this... BE AWARE!!! Previous cost of the insurance US$1248 --- NOW OCWEN is charging $3265. IS THERE ANYBODY reading these complaints? IS THERE ANY ACTION TAKEN???

We have a loan for 20 years and after 15 all interest is paid and paying on principal for 5, but they are trying to force total payment with bad tactics similar to the mafia.

Ocwen acquired my loan modification from another company. I received the mod. in 2010; Ocwen acquired the loan about 1.5 years later. I had been paying the loan mod. payment for several years. When I inquired about some misinformation on my account website. that's when the trouble started. Since then I received a letter stating I hadn't made a payment since April of 2013 (not true); when I provided proof, they said I was paying the wrong amount. I continued to send in payments. Then I received a letter stating that the payments I'm sending in are going into a suspense account and not toward the mortgage because it's not the proper amount. That happened for a couple of months. Then they started returning my payments.

Besides being overcharge, ripped off, getting no customer service, no help, no solutions and having my loan sold from GMAC, their parent company, to Ocwen then to Ocwen LLC. They put me in a Loan Mod of Interest only for 48 years. On top of all that, the $42000 I put down on the home, well they sold that too. And even if I wanted to take out a home equity loan to remodel kitchen or bathroom to sell and get rid of the home, can't do that either. They do not offer that. Not to mention that every customer service call is scripted by people outside of the US who know nothing about Real Estate in the US. They were fined by the State of California millions of dollars, but how is that helping us who are suffering? It is the same run around. I am still paying 9 years now on a house that every penny is all going to interest, and they even stole my downpayment.

I make my payment every 2 weeks from the bill pay feature at my credit union. For some reason, back in November, Ocwen started applying every other payment that I submitted to principal instead of to my payment. I know I have paid 1/2 of my March 1st payment, but they showed I haven't paid the second 1/2 of my February 1st payment yet. Supposedly I got it straightened out today. This all stems back to when I started paying through my CU back in August and they put one of my payments into my escrow account instead of applying it to my monthly payment. I was also with GMAC and had no issues with them. If I could refinance, I would. I have however, gotten my account set up so that anytime I call, my call is routed to the US and I don't have to deal with people who speak very poor English.

Gave a one star cause I had to give something. If up to me I would give -5 stars. Ocwen has screwed me and my wife over. They took 1008 dollars from us and failed to pay our home insurance. We ended up paying out of pocket again to insure our homeowners insurance policy didn't cancel. Ocwen then cancelled the check they allegedly sent to our insurance company because we paid it. Now I'm waiting for a refund from Ocwen which from the reviews doesn't sound good.

We were unable to ascertain explanation of mystery fees tacked onto pay-off quote, lack of cooperation to obtain necessary documentation for reports/fees. We were told that their research department has records and they are located in W Palm Beach, FL. However, they do not have a phone/fax or email. Receipt of funds was acknowledged on two different dates during 1 conversation and despite OCWEN's 15 point commitment which states all funds will be applied and accounted for within 24 hours, we were told that we needed to patient for 3 or 4 days.

Ocwen bought out my mortgage when GMAC went under and, at first, there was no problem because even though I was sending a payment to them they were not actually handling my account yet. As of October 2014 "they" started working my mortgage and it has been downhill ever since. I never got my escrow analysis for 2014 even though I know there was a surplus as my mortgage payment went down. I called 7 times over 4 weeks to get one done and got a new story every single time. They just bought my loan, I am too new to get an analysis, they upgraded their systems, they don't have my information, all of our "supervisors are on the phone", "I am in America" and on and on and on. Needless to say I was not getting my analysis.

I pay my house payment biweekly a month in advance....they call me EVERY month and tell me I'm behind. Yes read that again...I pay my mortgage biweekly A MONTH IN ADVANCE and they harass me every month, saying I'm late. They will never let me speak to a supervisor and say every time this will be corrected and never happen again. I'm going to start writing down the Employee ID # and names of the people who call me and hire an attorney. I have had ENOUGH!!!

Ocwen has not sent me a refund for an overage in my escrow account from two years ago. I have never missed a payment on my mortgage with Ocwen. I am a disabled senior citizen on a fixed income and I need the $929 that they owe me for medical expenses. I spend many stressful hours each week trying to recover this money. Ocwen has made promises to wire the money to my checking account but they have never followed through. Why aren't State or Federal regulatory agencies stepping up to the plate to either enforce or create legislation to stop the ongoing problems that consumers are experiencing with with Ocwen's abusive servicing practices. Please help! I would be happy to share my mortgage records and testify against Ocwen.

Ocwen made it very possible for me to keep my home when I lost my job. They understand the importance of your family and well being. Ocwen understood my needs and my living suitably. They lower my interest rate from 8.50 to 4.75 how sweet. It was a long process getting all the paper works they needed. As today I am still in my home. Not worried. Thank you Ocwen.

My loan was sold to Ocwen and it has been hell ever since. I have an impound account for mortgage, home insurance and taxes. They sent me a confirmation that all was scheduled to be paid on time. In September, I started hearing from my home insurance company, Ameriprise, telling me that it had not been paid and that they had not heard back when faxing or sending letters at my request. I called, confirmed information regarding the fax and proper mailing address to make the payment. I called them weekly and spoke with Mukash from India every time. He is the escalation specialist...what a joke. I had to pay out of my other funds to maintain my insurance and they were to apply it to the principal initially, but when that didn't happen, I asked them to send me a check. Now we are almost in March and I still haven't received my $1,000 check. It is unbelievable!! I could go on with more detail, but you would be disgusted too!

About three years ago I became a displaced worker from a professional middle class occupation. I immediately contacted Ocwen who had recently taken over my mortgage with no notification from Litton or Ocwen until I got a late notice. My payment had been sent to Litton Mortgage After notifying them of my change in income and requesting a modification. There is no easy way to explain this experience except pure nightmare hell. Finally it went thru after 6 months of struggling to pay my mortgage which I did fall behind on. I received a phone call from a friend telling me my house was listed on the foreclosed property page of our paper during this process. Also I changed insurance companies and notified Ocwen immediately but they failed to pay the insurance in order to continue my insurance coverage my payment almost doubled because due to no payment. My insurance company even called them trying to straighten this out to no avail.

We have been going back and forth with OCWEN for a few months on a shortsale... They keep starting the clock over again when they request more documentation from the seller telling us the sale is "Conditional" ... Their Customer Service is the worst when it comes to getting updates. They are based out of North Hollywood CA and currently settling for MILLIONS in shady tactics for foreclosures.

Oh my God, where can I begin? So many things have happen to me with this company since my home was destroyed. But the story I would like to share with you is that during the lost of my due to water, my loan was sold to Ocwen by IndyMack and hence my hell. Trying to communicate with someone it's impossible since you have to tell your story to everyone before you can speak to the person you need to speak to. But during this time of stress I received a letter from Ocwen stating that my home owners insurance was going to be cancelled because no one was living in the property. I immediately contacted Ocwen and informed them that they needed to send someone to inspect the property so that the insurance company would know that I was indeed living in the home.

As a licensed attorney, I am as outraged as all the other folks here! I used to have Gmac with no problems at all. Then without my permission, Ocwen took over my loan. I always pay my mortgage ahead of time, as much as the company will allow. Last August I paid for five months ahead. My bank statement shows all these. But Ocwen reps keep calling me saying my account is overdue. In Dec a male rep supposedly resolved the problem after many calls and much time. Then in January the same thing happened and a female rep supposedly resolved it. Now we are getting past due notices and I just got a phone call again today.

My first and second mortgage were both transferred to Ocwen from Indymac. Lucky me. I have always paid my mortgage close to the 15th of the month for several years. Now I have Ocwen calling me daily after the fifth of the month, harassing me about paying my payment immediately. I shouldn't get any calls from them 'til after the late date which is the 16th. The thing that kills me is first thing they ask for when they call me is my social security number.