Is LightStream legit?
Partner Disclosures
Your loan terms, including APR, may differ based on loan purpose, amount, term length, and your credit profile. Excellent credit is required to qualify for lowest rates. Rate is quoted with AutoPay discount. AutoPay discount is only available prior to loan funding. Rates without AutoPay are 0.50% points higher. Subject to credit approval. Conditions and limitations apply. Advertised rates and terms are subject to change without notice. Payment example: Monthly payments for a $10,000 loan at 8.99% APR with a term of 5 years would result in 60 monthly payments of $207.54. Truist Bank is an Equal Housing Lender. © 2023 Truist Financial Corporation. Truist, LightStream, and the LightStream logo are service marks of Truist Financial Corporation. All other trademarks are the property of their respective owners. Lending services provided by Truist Bank.
Based on customer reviews and our research, LightStream appears to be a legitimate lender with a fair reputation. As with any lender, it is important to conduct research and compare different options to find the product that best suits your needs.
- 68 Reviews analyzed
- 2/23/23 Verified not a scam
What is LightStream?
LightStream is an online lender offering competitive interest rates and a simple loan application process. While it does not list any specific credit requirements, many employed borrowers with good credit scores have had success in getting approved. Loan amounts start at $5,000, and LightStream provides fast approval times and same-day funding for select loans.
What consumers say about LightStream
Reviews touched on factors including loan process, customer service and speed of loan processings, and ConsumerAffairs readers’ feedback was mixed.
For instance, Donny of Hackettstown, NJ said this about the LightStream loan process: “Pulling your FICO wasn't enough for a quote. When I refused to give them all my data before an exact rate quote, they denied my application.” Andrew of Palm Coast, FL stated that “LightStream needs to work on improving both their rates as well as their customer service.“
However, Victoria of Saint Paul, MN said that “I wanted to get my loan as quickly as possible and I communicated that to my loan agent. He was prompt in his responses to my questions and was always respectful.”
» MORE: Verified LightStream reviews
| Review about | Loan process | Customer service | Speed of process |
|---|---|---|---|
| Positive experience | 16 | 5 | 11 |
| Negative experience | 18 | 14 | 7 |
LightStream information
| Age of business | 11 years |
|---|---|
| Year founded | 2012 |
| Headquarters | PO Box 117320, Atlanta, GA 30368-7320 |
| Phone Number(s) | (574) 595-7220 |
| customerservice@lightstream.com | |
| Website | https://www.lightstream.com/ |
| Is website secure | Yes |
| Forms of contact available | Phone, email, mail |
| Trade organization membership | FDIC, Equal Housing Lender |
| States of operation | Nationwide |
