LendKey Reviews

I asked them to withdraw my student loan refinancing application as they were not able to provide a rate range of current customers that was lower than what I had. They kept calling and emailing even after I told them that I no longer wanted to move forward with an application. I found out three months later that they processed my application ANYWAY and then submitted a rejection notification to the credit bureaus resulting in a negative dip in a credit score. When I called to dispute their error the only response they could provide was an apology and that they would train their staff on proper procedures. DO NOT DO BUSINESS WITH THEM!!!

I would not use Lendkey for student loans. They are not willing to work with you at all. They said I reached the max amount that I can use forbearance and they do not offer any more options. I borrowed a 12,000 loan for school and it is now 20,000 for all the interest fees every year. They do not try other options because unfortunately I am not financially able to pay 314.00 a month but do you think they care, nope. They cared about me reaching my forbearance limits and I even said I would pay something on it but just not the full price because I can’t afford it. I'm still in school, barely working and graduate in June but still have to figure out how to pay for the remainder. Also they said you had to pay a year of full payments on time for your co-signer to come off. I have done that and my co-signer has not come off

LendKey serviced my pool loan through Viking Capital and Veridian Credit Union. We used an approved contractor through Viking Capital. We disbursed 35k to our contractor who then stole our money and never built our pool. We've written several letters to Lendkey, Veridian Credit Union and Viking Capital explaining the situation to no avail. Both Lendkey and Veridian completely ignored us. I recommend not doing any business with Lendkey as they clearly don't vet their partners and refuse to help remedy our issue.

Bait and switch student loan offers. They show a low fixed rate of 4.39 % and my credit was pulled at 809 credit score. Maybe besides my score it’s not perfect (maybe) and I received a slightly higher rate I’d be understanding but I received a 9% interest rate. I asked the supervisor why would I receive such a rate and if she there was anything we could check with underwriting to help or explain the situation. The only explanation was it’s proprietary information. Everything about this situation feels like a bait and switch scenario. Lendkey has no intention of giving customers the lowest rates and it’s all a scam. I’d be extremely cautious about going with this company.

My husband and I are trying to figure out how we can manage a $773 monthly payment to pay on his student loans. We’ve tried to consolidate, denied. We’ve applied for forbearance and that worked for awhile and now we are denied. No option for a graduated repayment plan. No option to negotiate a smaller monthly payment. All that keeps happening is we get threatened of it going to collections and they just tack on more for interest. We are willing to pay something, but we’re told that if it’s not the minimum payment it won’t go through. How can a company rightfully do that? This has made my husband question whether going to college to pursue a career was worth it, now that he is done and we are financially strapped and can’t simply fathom having to pay that amount!