Gravity Lending Reviews

Had a great experience refinancing my Ford F-250 Super Duty with this company. Eric C. was professional, helpful, and made the whole process smooth and stress-free from start to finish. He took the time to answer my questions, kept me updated throughout everything, and made sure I understood all my options. Really appreciated the great customer service and how easy they made the refinance process. Definitely recommend working with Eric C. if you’re looking to refinance your vehicle!

Jonathan ** was very knowledgeable. He answered all my questions thoroughly. He was very patient and understanding even when I was not. He has great customer service and I wish everyone was as good as him.

Thank you to Charles **, who was my loan officer—I truly appreciate his support throughout the process. I had a great experience working with him for my auto refinance. He secured the best rates and was completely transparent, with no hidden costs at all. He guided me through the entire application process with clear explanations, was always friendly and responsive, and followed up consistently to keep everything on track. He handled all the documentation seamlessly and made the process stress-free. I highly recommend him!

My husband Gary and I were very pleased with Ari ** from Gravity Lending. He found us very lower rates with upgraded perks. Ari was available throughout the process with results. Thank you Ari looking forward to doing future business and recommending this company to all.

Jackie ** went above and beyond with giving me all the assistance I need to refinance. If I had any questions she was there to answer. She made the process as easy as possible. Even when my refinance was all complete she was still there to give me speedy responses and assistance.

Gravity Lending Company has given me a very pleasurable and easy experience. My finance advisor Robert ** has been an asset to me making my experience quick and easy. His expertise in his field should not go unnoticed. Thank you for helping me re-finance my vehicle as well as lowering my payments and A.P.R.

Ari ** helped my wife and I to refinance our vehicle into a lower interest rate. The process was very simple and Ari took so much time to help answer all of my questions and never once made me feel like I was asking too much! Thank you Ari for making it an easy process.

Jacob was absolutely outstanding throughout my refinance process. He went far beyond what I expected, maintained constant communication, answered every question promptly, and guided me through all available options with patience and professionalism. Even when I sent documents late or had concerns during the process, he was always responsive and supportive. He made the entire experience smooth, transparent, and stress-free. It is rare to find someone so dedicated to customer service today. I truly appreciated his honesty, knowledge, and commitment to helping me find the best solution possible. Highly recommended!

Had a great experience refinancing my car through Gravity Lending with Nick **. The entire process was smooth, quick, and stress-free from start to finish. Nick was professional, responsive, and made everything easy to understand. I would definitely use him again and highly recommend him to anyone looking to refinance!

I had a great experience with Gravity and my loan officer, Stephanie W. The process was a refreshing change from dealing with traditional customer service lines. Stephanie was attentive, responsive, and easy to work with throughout the entire process. Most importantly, she delivered the results I was looking for. Gravity provided the best offer compared to other lenders I explored, and the entire process was quick, smooth, and stress-free. I would absolutely use Gravity again and highly recommend their services to anyone looking for a fast and professional lending experience.

I recently worked with Jonathan D. at Gravity for my auto refinance, and I couldn't be happier with the experience. He made the entire process incredibly easy and stress-free. His communication was top-notch, and he kept me informed every step of the way.

Mr. Ed ** of Gravity Lending was extremely knowledgeable, helpful, and professional of refinancing my truck. I strongly recommend Mr. Ed ** at Gravity Lending, his explanations, work and updates were greatly appreciated.

Tracy K. was our agent and she was amazing! She was quick to get the job done and efficient with it all. She reached out if she needed more information and was there if we had a question. The interest rate was very good that we were given and we are paying our loan off 1 year earlier with a lower payment. We have recommended this company to family members looking to refinance their car loans too.

I just refinanced my truck through Gravity Lending. My point of contact was Robert **. He was EXCELLENT. Every question I had, every hiccup in the process, Robert was right there with me the whole time. He explained each step of the loan process, walked me through the paperwork, what you needed from my end, and guided me through pretty seamlessly. Great experience with him. I couldn't be more appreciative for his help

Tracy K was unbelievable from start to well after finish. Extremely responsive and personable, it felt like talking to a friend. Tracy continued her customer care weeks after my loan was issued because my previous lender was not cooperating and she guided me through that like a pro. She’s a keeper, and everyone in her role should strive to be at that level. Highly recommend.

I received a preapproved letter from Gravity Lending to refinance my car loan. I applied on Wednesday and got a call from Carlos on Friday. Carlos said he found a lower APR for me and I accepted. I didn't hear from Carlos for almost a week, when I called him the following Thursday, he did not pick up. I tried texting and no response. Tried calling Friday and he picked up. He said the refinance fell through and couldn't find another institution to take my loan. He said I had an excellent credit rating and it would be easy for me to get a loan somewhere else. I thought I was preapproved? Preapproved from Gravity lending is a scam. No call from Carlos. Very bad customer service

Gravity Lending made the process of refinancing a vehicle a smooth and trouble free deal. These folks really care for you and your best interest. We saved on payment amount and length of loan. Thank you Shari.

Paul ** was great! Easiest loan refinance I've done, and we've been through a few. Paul took care of everything and just sent us documents for signature. Our loan was paid off within a week of closing and it's been easy to communicate with him at each step. Thank you!!

Zach at Gravity Lending was amazing to work with! Him and his team made my experince stress free! They helped me re-finance my auto loan for a better interest rate, and were very patient with all my questions and concerns. I'd definitely use them again if the need arises!

My husband and I worked with Calvin **. He was great from start to finish. Explained everything through getting our car refinanced. Everyone we interacted with during this process was so helpful. Will definitely use them in the future if we need it!

I had a great experience working with Robert on refinancing my car loan. He made the whole process quick, easy, and completely hassle-free. He was clear, responsive, and handled everything efficiently from start to finish. If you’re looking for someone who can simplify the process and get things done right, I’d definitely recommend Robert!

My refinance experience with Gravity Lending was excellent. I worked with Ari, and his response time was impeccable throughout the process. My APR was dropped tremendously compared to my first loan, that being one of my biggest issues, along with helping me save a little with my monthly payment. I would definitely recommend Gravity Lending for refinancing, and if you're working with Ari, rest assure because they knew what they were doing.

Working with Nick ** was an all around fantastic experience. He got the refi done quickly with minimal effort needed on my part. He is super responsive. He is quick to return calls, is knowledgeable about the process and quick to answer any questions or concerns. I will not hesitate to reach out to Nick in the future again when needed. Thanks Nick!

My rep, Dillon, gave a stellar service in refinancing my car loan. He made sure I understood everything and was very accessible. He helped me lower the interest and monthly payments on my car loan. Highly recommended.

We recently refinanced a vehicle with Gravity and were helped by Robert **. He was very helpful, knowledgeable and professional in our dealings. When we were weighing pros and cons, he did not push but provided helpful information and options. I would 100% go through this company again.

I worked with Dillon ** and I have nothing but good things to say. He helped me get through the process a lot more smoothly than it should have been. Was a very trustworthy person to work with on a loan.

The process of refinancing my car was easy. Jackson from Gravity Lending was very supportive and helped me through the whole process. I was surprised to get it all approved within a week. My daughter did a refinance the following week with someone else and it was still a smooth process. Pleased with Gravity Lending.

Answers have been very clear, thorough, timely, and thoughtful. The attorney was patient, addressed my follow-up questions carefully, and explained complicated issues in a way that was easy to understand. I really appreciated the detailed and practical guidance.

I really didn't want to deal with refinancing my car even though I knew I could get a better rate than I was currently paying. I reached out to Gravity Lending and my loan officer, Alex **, made the process so simple that I couldn't say no. He also got me a phenomenal rate especially taking into account the age of my car. Highly recommend their services.

Did a good job, happy with results and happy with how it all went. Would recommend it to anyone else looking to refinance car loan, saving me several hundreds each month. Thank you Gravity Lending for all the work and getting the job done