Franklin Templeton Investments

I took over management of my mother's finances, which included a small sum in this company. After she passed, they continually sent paperwork that I need to complete to the address where she passed away. Every time I call they say they will mail the paperwork to me and then mail it instead to my dead mother. They can never explain why this happens or actually fix it when I ask them to. Multiple calls have not resolved this issue.

I recently had to request a withdrawal distribution from my IRA through Franklin Templeton. All necessary information was provided along with a copy of my voided check to have the money direct deposited to my bank account. It is now going on 3 weeks since the request has been made and their customer service stated they could not verify my bank account and it was invalid. Rather than call me to confirm the bank account they mailed the check to my home address. Or so they say. It is now going on 3 weeks business days only not including the weekend and I still have not received my money. Do not invest your money with this crooked company.

The company has wound up debt funds in India suddenly. My $56,000 is stuck up and don’t know when the company will return the monies. Legal case against company is pending in India courts questioning its business practices. Why did the company invest in risky assets? Why company didn’t do due diligence before loaning investors money to defaulters? Why is the company not returning the monies? Has there been unethical practices or collusion involved?

The Prelude. I have been invested into FT's 'Ultra Short Term' Debt fund 'Super Institutional Plan', to the tune of 1.1 mn INR (approx 15,000 USD). The fund has a Macaulay period of 0.4 years. Few months ago, there was a default that diminished the NAV by 4.5%. They had invested in papers below 'AAA' rating per SEBI guidelines; to beat competition, they had lent debt against sub par papers, as had been the case over quite few years ('Super Institutions Plan' was a marketing gimmick, sigh!). It was a wake up call and as destiny would have it, I'd contemplated on and almost executed a withdrawal, only that I couldn't!

Franklin Templeton MF has earned enormous amounts as fund management fees in last 25 years, from millions of small investors, in India. Rs 40000 crores plus. Their fund managers/company directors earn high salaries in crores of Rs every year, which is paid by millions of Indian citizens. Last week, this MF declared that it is NOT possible for them to pay back Rs 26000 crore, due to market conditions. They might pay after 5/10 years. What they did not tell us, that as they have invested deliberately in bad debts, with mala fide intentions. Important to note that, none of other 25 mutual funds, operating in same space in India, have taken this extreme step. This MF management team has deliberately cheated lakhs of small investors like me. Protect your hard earned money from dirty minded people in Franklin Templeton. Invest anywhere else.

Franklin Templeton has been the most disappointing investment company I have ever traded with. I used them under a recommendation of my financial adviser whom I do respect. They have one of the worst functioning websites I have ever encountered in the investing world. Many errors and non-loading web pages. Their reporting tools are horrific, for many years I could not even get a report to figure out ROI, this is on a brokerage site. I asked about it and they said yeah we don't have that. They finally did ad it later but their other reporting is decades behind in my opinion. I would highly recommend not using Franklin Templeton.

Franklin Templeton Investments was an all inclusive service that helped walked you through the process right from the time you are considering an adviser through the sign up process and guiding you through bigger decisions as you go on. For anyone thinking of using an online adviser, it's a very easy process that can seem intimidating when you first get involved.

They are a great company that has helped me make a lot of money over the years with sound financial advice. They are a stable company that make me feel like my investments are safe. It's very easy to use and they help you maximize your time and profits. Log in and check them out, you can also navigate to all of the high performing investments and really hit the ground running. I see a long future with them as partners.

Site is easy to navigate and someone is always readily available if I have a question. If unsure about anything someone is always available... In a recent occurrence, I talked to a rep named Tammy. I wasn't understanding the fees I would get from withdrawing some money from my 401K. She took the extra time and was very helpful. I appreciate that in a company. But Franklin could maybe have quicker response on the social connect page. One time last year the page stalled a bit. Other than that no problems.

The website is easy to use and well tabbed out. It has a lot of useful information but 99% of it is just what they want to tell me and harder to find the information that I want to know. It has been easier to email or call about some information that would be customize to me and I wish the search section worked better. I have always appreciated Franklin Templeton’s perspectives on investment. The part that I liked, especially when I was starting out, was that I was able to create hypothetical portfolios. This helped to see how things may or may not work for me without using real money.