Crescent Bank Reviews

I thought I was at first approved for auto financing from this bank but could not have been more wrong. Just several days after leaving the dealership with the vehicle I thought I had financing for, this bank kept making repeated demands to show proof of ability to pay such as bank statements, tax returns, etc. and then contacted the dealership that they would pull the loan offer unless I had someone from the company I work with contact them by a business landline phone (and I'm not sure if my company has a landline phone or not) or get a cosigner. My immediate supervisor told me that she would contact her own boss to see if he would be able to assist me in this regard or contact this bank on a landline; however shortly afterwards I was told by the dealership that I must either get a cosigner or return the vehicle.

I called last month to request something and I was very pleased with the customer service. This month I called and was told the exact opposite of what I was told last month. I asked to speak with a manager whose name was Robert and he was even ruder and less helpful than the customer service reps. I will be refinancing and discourage you from using this company.

Don’t trust this bank. They are dirty and underhanded! I have to sue them for cancelling my gap and warranty and then they pocketed the money. When I ask for documents how they had the authority to do this they couldn’t provide.

Received a car loan from them which the APR was too much to began with. Car was totaled out by insurance and Crescent Bank is still trying to make me pay. Trying to keep it on my credit report when it was closed out over 5 years ago but they're keeping it current.

Crescent Bank is absolutely the worst financial company on the planet..They will gouge your eyes with their interest rates and they take advantage of people who can't really get other financing....They are basically the buzzards of the financial world preying on people who are looking for help.

I have had a loan with Crescent Bank since August 2021. My total loan was 29000. 18% percent interest rate IS RIDICULOUS!!! Every time I look at my statement it appears that I haven't even touched the principal balance. When my previous vehicle's transmission went out, I had no options except to go with this bank because I come from a home where credit wasn't talked about! I wasn't an educated consumer and knew nothing about interest rates. NOW I KNOW. They approved my 2020 60,000 miles Honda Accord for a loan with an 18% interest rate. My payments are 700, with a salary of 45000, to add to it I am a single parent with 4 children and not on any government assistance!

If you want to pay double the amount for your car loan, play phone tag with them constantly, get re-routed 100 different ways, never get a clear & concise answer, and deal with completely incompetent people, then this is the company for you. If you haven’t caught on to my humor, long story short, DO NOT finance with this bank.

Worst place to get a car financed. The rates are HORRIBLE and too high. You end up paying twice as much for the car. They are rude & need to be closed down and investigated. Never dealing with them again.

A lot can be said about a company by the type of people they hire. Alessandro ** went the extra mile to help assist with funding of a auto. He was attentive, diligent, professional, and caring. Crescent Bank and Trust is fortunate to have employees like this.

Concrete constantly expensive rates that are impossible to change, ever. They are difficult to work with most of the time and typically refuse to help make things easy, on top of which will heavily and randomly damage your credit score more than it helps. I can't wait till the day I no longer have to deal with them.