Associated Bank Reviews

They steal from their customers and like to help companies like PayPal and Google commit fraud. They also add overdraft fees after they steal your money. They close accounts without the legally required notifications.

They offered a cash bonus to open a checking account. Before opening, I verified with a banker that my RMDs would qualify for the direct deposit requirement. 3 months later, they said differently - and verbal means nothing, of course. I can't bank where I can't trust.

If I could have rated zero stars, I would have. What a complete and utter sham this so called "business" is. My dad had a loan with this bank that was outrageous (after two years of making payments on a 2019 Ford Escape, he still owed more than the car was even worth). He passed away on March 29th. I reported his death on March 31st and indicated I would like to voluntarily surrender the car. They told me that in order to do that I would need to send them the paperwork that appointed me the surrogate of his estate. Fine. Well, in NJ that takes up to 2 months. Those awful people called me EVERY SINGLE DAY from March to June about the delinquent payments. They even called me on my work phone, which was a number that I never gave them.

I have been banking at associated bank for a few years and haven’t had many issues. As I have been attempting to scale my business they have been giving me the hardest time depositing checks. One branch can be a fix all but the rest refuse to follow suit. Almost as if they all operate independently. In the last 2 months associated bank has been an ABSOLUTE NIGHTMARE for my business. For personal it’s not that bad but anything business related I would steer clear.

Associated double-charged me and imposes outrageous overdraft fees. Their customer service is frustrating — Representatives can’t answer basic questions. I have never felt taken advantage of more from a bank.

If I could give 0 I would. I got stuck with this bank through an auto loan. I have excellent credit (795). This is the only bank that makes it nearly impossible to actually pay your loan. Every month I log in it makes me change my password, freezes. Glitches. Never saves any banking info (account or routing #) constantly freezes, doesn’t let you know if your payment even went through for days. I’m going to refinance just to never have to deal with this joke of a bank. If you have a choice DO NOT use, if you’re stuck with it through a loan tell them to find someone else. It’s not worth the hassle.

A customer for nearly two decades. Had to open a new business account. Made 1 payment out for startup, no issues. No overdrafts. Before I can even start getting money in Associated sends a letter stating they're closing the account, no reason given other than "our agreement says we can". Call customer service to see if it's a mistake - Nope, they're closing it because they can and there's no one else to talk to about it, the decision is final and that's it. I'd advise doing anything important with them since they can send your life into limbo on a whim and not tell you why.

Banking 30 years now I’m done. They are rude liars. You’re a number not a person. Green Bay Wisconsin is the worst banks ever. I have Alzheimer’s disease, and I lose my wallet sometime I went to the bank with my copied Wisconsin State license of whom three different associated banks have always accepted my copy of my license. Also local law enforcement state law, law enforcement, all law, law enforcement, and United States of America as well as federal law enforcement around the world all accept a copy of your license. The bank tried to tell me their policy, is it up to them if they want to give you your money or not if you can’t prove who you are.

Stay away from this dump! Month after month I need to call them and tell them how to do their job. These scumbags couldn't lead an army of ants to a piece of bread. I'm ready to drive my truck right through their front door and tell them to keep the goddamn thing. First chance I get to get the hell away from them I will!! Do not, I repeat DO NOT deal with them! STAY AWAY FROM ASSOCIATED BANK!!!

Called to find out what loan options I had for financing some major improvements on a rental property. I was told someone would call me tomorrow. At 9:30 the next day someone calls asking for me. I I'd myself and he apologizes because our appointment was for 10 am. Huh? I wasn't given a specific time. I told him it was OK to talk now. No, he says, "I have an appointment with someone else now." I'm thinking, OK, stuff happens. The phone rings at 10 am. It is the same number that rang at 9:30 am. The voice at the other end is stammering and it is readily apparent he has no idea who he called! I identify myself and he apologizes for HIS confusion. He proceeds to offer options that are not even close to being competitive. I thanked him and said it was less expensive to put my planned improvements on my credit card. Given how unorganized and confused this man was, I had no confidence in what he was telling me nor did I have confidence in the quality of their products. He was the 4th lender I called so I indeed had timely comparisons and he wasn't even in the ballpark!