Arvest Bank Reviews

Arvest Bank must be for customers that they wouldn’t have any respect for even if you were not a customer. I opened a checking acct with them and each time I attempt to use my debit card they block the transaction stating fraudulent activity was suspected. This is embarrassing. I opened this acct for bill payment only. I have decided to just stick with my credit union for all my needs. I won’t be banking with Arvest bio this expert in the bud happened 3 times. I won’t allow it ever again. I’m not going to ask for permission to use my money. Lady behind me states that she used to bank with Arvest also but had to close account because when she attempts to pay her bills each month Arvest locks her card and states they detected fraud. This is a ridiculous.

Been going through a hard time lately. Deposited money in my account Saturday. They wanna hold it for two weeks and not release funds. Explain to me how this is right. You’re punishing me for going through a hard time. I don’t think it’s right. You have your money. Release my money. I will never recommend or use Arvest Bank ever again.

I just want to say thank you to Arvest Bank. I’ve been banking with this branch for over 20 years, and through life’s ups and downs—especially during my divorce—they’ve truly stood by me. They know their customers on a personal level, and that kind of support means everything. A special thank you to Kourtney for taking care of me so quickly today—I really appreciate it! Hands down the friendliest bank in Jonesboro. You’re always greeted with a smile, and the customer service is unmatched. Just wanted to brag on them a little 💙. Angela

Someone hacked my account and my daughter’s account and Arvest bank closed our accounts for some other reason. I really think it was them that hacked into my account and said it was somebody. I just said they can close it if you didn’t want to do business with me that’s all you had to say but don’t sit there and lie and say it was something else. I would never do business with them again and I do not recommend anybody doing business with Arvest ever!

Been an Arvest customer for many years and have most all money invested there. Recently my significant other and I went through the process of having a Trust established to cover our assets when we pass. Although Arvest has no right to know what is inside the Trust, they have copied it 3 different times and still cannot get it right. All they should do is assign the accounts to the trust and get a list of trustees and the Trust covers it from there. But NNNOOOO, we want to make it the way Arvest wants it and not how we want it executed. The Trust department is so "All high and mighty" that they won't speak directly with anybody and only operate through email! What a customer service joke!! When presented to Arvest, they have done absolutely everything in their power to botch the whole situation up.

If I could give 0 stars I would. They charge you to transfer money, despite doing it from the app and taking no manpower of their own. They will overdraft you with BS fees knowing they are placing hard working individuals in debt for no reason!

Issue resolved.

Arvest will pull money out of your account for a car loan if you bank with them even if you make over the monthly payment. They will even pull the money out before you receive the letter from them stating they “feel the need” to pull the money out of your account. My money was removed from my account on a Monday and my letter was stamped for 3 days before which was a Friday! I didn’t get the letter for almost a week after they sent it but they had already pulled my money out!

If I could leave zero stars I would... Had my account breached, then through my own research find that Arvest had a HUGE data breach this year which I heard nothing about through them or news hmmmm... I have been an account holder for over 30 years but not anymore... Thank You Arvest bank for terrible service!

If I could, I'd leave negative stars. This bank is absolutely the worst. I left a deposit in the night drop over the weekend. The amount deposited, however, was short $100. After several phone calls where I offered proof, they finally told me there was nothing I could do but offered to close all three of my accounts over the phone. I have been with them 14 years and have consistently held over six figures in my accounts. I’ve never once had an overdraft or bounced check, and they offer to close business, personal and saving accounts? They obviously don’t care about their customers and the fact their employees openly steal from clients.