Ameriprise Financial Reviews

When I learned that Costco offered Auto insurance I was excited. I called Ameriprise 800 number and spoke with a gentleman. I specifically told him that I was calling to inquire and get information about their product. The guy asked me for my name and then he said, "The number you're dialing me from phone number ending in **... Is this your number?" I said yes and he then proceeded to ask me for my address and then finally I said, "Why are you asking me for all of this information, I didn't ask for a quote?" He got very defensive and said, "Well... we are going to need the last six years of your driving record and the names and numbers of all the people you want insured."

In 2014, my husband was rear ended on the freeway, and was injured to the extent that he was unable to sleep in a bed for nearly a year. He could only sleep while sleeping in an upright position. Their claims rep took forever to return my calls, it was absurd how long I would have to wait. When they did call back, they asked me to send them all of the medical bills and paperwork from the hospital visits, which I did my email, and kept the record of this in my mailbox. I heard nothing back. When I finally reached them, I was told to send all of the paperwork again, as the email I sent was lost. I complied. Again, nothing back from them.

Our auto policy is coming due in October. We pay semi-annually. In April our insurance cost us $386 for two cars. We just got our renewal policy and the price is $702, an increase of 85%. We called Ameriprise and was told that they hadn't had a rate increase in 7 years in CA so the new rate includes that increase. That is outlandish! I can see 7%-10% like everyone else gets but 85% is ridiculous. Needless to say, I am going to be looking for a new auto insurance and complaining to Costco services because this isn't a member savings.

I went online, request a quote and got the quote. After I bought my auto insurance and paid for 6 months, 2 wks later third party person called me and said "Your insurance went up almost double." They didn't have courtesy to call me by themselves. When I call them, supervisor were very very rude. No customer service manners. I have always best experience with Costco but this is worst experience of my life.

I am very unhappy and upset with the poor service proved by this car insurance company. I am try to get the insurance from this company for over three weeks, I just waste my time to get a insurance through Costco/Ameriprise but I am glad at the last minute I didn't. I had been working with several people there and seems to me that nobody cares about the clients. The customer service blame me saying that I didn't send the whole information that they been request today. This really made me mad since I'm been asking them if they need something else (by phone and email)...

I have been insured with Ameriprise for both Auto and Home since 2007. When I tried to add a new driver, they wanted to almost double my rate (twice the cost of the other 4 drivers combined). I switched my auto to another policy. Since I had kids going to college, I was sold an endorsement called "Home Media Package" which is an additional premium for a no deductible policy covering tablets, laptops, and cell phones. They assured me claims to this policy would have NO EFFECT on my home ins policy.

Our car and home were insured with Ameriprise. We decided to sell our home and move to another state, I called Ameriprise and informed them. I was told that once we were going to closing on our new home to let them know and they would give us a quote and transfer our policy. We did this and all went well. I also informed them that we would be getting new driver licenses and registering our car in that new state. We were told to let them know once this occurred and they would transfer our insurance and make any needed adjustments in price. We had a credit card on file for billing.

I never had such a horrible experience such as with Ameriprise. Every time I need to call to customer service of Ameriprise, I always get a lot of stress, representatives are very rude, supervisors are worst. They constantly trying to come up with anything to make customer’s life miserable, constantly threatening that are going to stop the insurance, requesting unnecessary paperwork that is difficult to obtain, constantly changing information on the file by themselves that increases the premium and don’t even clarify why the premium went up. Every time I need to talk to clarify something, I get totally contraindicating messages from different representatives and if I try to talk to supervisors, they retaliate and make the condition worst. In other word, it gives me a lot of stress to deal with the Ameriprise Insurance.

I feel Ameriprise is basically a scam and that they are liars... They gave me a quote and I switched my insurance over and then they subsequently added a "surcharge" without my knowledge. Think twice before you get involved with this company.

I would NEVER recommend Ameriprise Auto & Home to anyone! I have been a customer of Ameriprise Auto & Home for approximately 5 years. As of this date, 7/21/2016, my insurance payments have never been late and I have never had my insurance cancelled by Ameriprise Auto & Home. My girlfriend recently moved in with me, she has a 20-year old daughter, who does not live with me, for whatever reason, Ameriprise says the daughter lives here and I must account for her address. Because I cannot verify where she lives, as of 8/11/2016 they will be canceling my insurance. I feel Ameriprise Auto & Home has over stepped their bounds when it comes to this issue. Who does Ameriprise think they are?

I have had Costco Ameriprise auto insurance for several years. In April 2016 I revised the auto insurance on three cars. Only one car is mostly used, while others are used occasionally. I told the truth by saying my son buys toilet paper and scott towels for his Dad's machine shop. His father has a heart condition. Machine shop is barely functioning. So my son is helping and also buys food for his Dad to take home. In July 2016 received a letter saying that my auto insurance was dropped since toilet paper and scott towels are considered hazard material. It seems okay to buy for home only. I called Ameriprise and was told I will be cancelled as of September 6th. What is wrong with this picture?

I've had the same financial advisor for many years. He recently moved from Wells Fargo to Ameriprise and my small account went with him. I am very, VERY unhappy with Ameriprise. For example: I read about a company which was developing a product in which I was interested. I asked my advisor to purchase some stock for me. I THOUGHT he said it would cost $15 for the transaction but I sent extra money in case the stock increased in price before the check got to him. Imagine my surprise when I got the transaction receipt. I had purchased $150 worth of stock but was charge $50, not $15, plus a $6 "Handling Fee." I am now looking for a new company and WILL NEVER RECOMMEND AMERIPRISE FINANCIAL SERVICES TO ANYONE!

I have been insured with different auto insurance companies for the last 20 yrs. Never ever had premium increase after BEING 5 months WITH PROVIDER. THAT COMPANY JACKED UP MY NEXT TERM PREMIUM UP TO 29.4% WITH ABSOLUTELY NO REASON. I called customer service and they told me, due to their losses, advertising, blah blah blah, etc, they had to increase premiums mostly for CA drivers!!!??? I told them, they had to disclose it when I sign up with them 5 months ago...otherwise it is a fraudulent business you guys are in. Looking for people in my situation to file a class action lawsuit. Any advise would be helpful.

At the end of a lengthy phone interview representative asked if my car had any damage. I said maybe 1 or 2 small parking lot dings. He replied "We don't insure damaged vehicles."

I had been with Ameriprise for several months when we decided to sell one of our vehicles. Upon informing Ameriprise, they told us that the remaining vehicle would cost us way over twice the amount it would cost to cover two vehicles. So... dropping one vehicle our new bill was $51 dollars more than the previous two vehicles. This is simply unconscionable business practice.

My mother had a policy for extended health care coverage for 28 years. Without our family knowing she began developing dementia and forgot to make premium payments. Once it became clear that she had this my sister in law (POA) began the process of getting her reinstated. All requested documentation has been provided, several times. Each time info is sent the company comes back with a request for more --- of data that has already been given! 28 years of carrying a policy which is now being denied because of the condition it was meant to cover. The account advisor has stonewalled and refused to provide further information (in re: the case manager's contact numbers) stating that customers are not allowed this. This has gone on for over 2 months with no resolution.

Went with this company 1.5 years ago after they solicited me through the brand of auto I bought (Ford). Save me a few bucks, was appreciated. Then I had to make a temporary move from CA to PA. Informed them of the move. They told me I would need to register the cars in PA in order to have coverage. I would have had to obtain a PA license to do that, and I would need to become a PA resident to do that. I am a CA resident and plan to remain so, I told them. Asked if there was any other way? A few weeks later I receive a letter in the mail informing me I was dropped. I've had no accidents, no citations, not even a parking ticket. One must wonder how this company honors claims if they do this kind of treatment to spotless policy holders for no reason. The location I moved from had 10X the auto theft rate as the one I moved to.

Please stay away from this insurance company. I received a letter from Costco about Ameriprise Home insurance. I called them and they gave me a reasonable quote that was a little cheaper than the actual one I signed up with when I purchased my home a year ago. An inspector called me about 10 times trying to reschedule because either you accommodate the time for him or he does not come. Most often he would call me after 8 pm. What kind of service calls that late? Anyways, when he came he took some pictures of the house, and in about two weeks Ameriprise sent me a cancellation notice stating that I have some moss on my roof and trees around the house which is a hazard and therefore they are giving me a month to find another company.

I bought stock with the company I work for in 1997. Ameriprise has held onto the stocks since then. I recently retired and upon review discovered that they charge me quarterly fees to hold my 500 shares of stock. I called to have them send me my stock certificates and close my account in December 2015. Upon receiving a recent statement I have discovered that they kept $127 in cash assets and continue to charge me quarterly fees to maintain this small cash amount.

STAY AWAY FROM THIS COMPANY!!! Set up online preferences and tried to wire $. They said it would take 1 week on the day it was supposed to happen. A woman from Ameriprise called to verify info. I thought that meant everything was going to happen but NO!!! No wire transfer done AND there was nothing online that showed I tried to wire the money!!! What happened then??? Called to speak to representative who told me it would take another 5 days unless I filled out and faxed some form. She said she was going to email the form this morning. Still NO form in my inbox!!! I have been waiting 3 hours for this damn form! I AM DONE WITH THIS COMPANY! I am closing the account today! Stick it Ameriprise, you are a horrible company with horrible service and I'm taking my money!!!

Large account with them. My advisor! Hah, lost 6 figure in less than 9 months. Fired him. Just discovered they have been billing me since July for his services. Still no return on calls. I NOT once got a portfolio review. My own fault. They are NOT GOOD.

My advice is to stay away. When you first meet with Ameriprise, they make you feel like there will be a team of people working on your account. During my initial meeting, there were 4-5 people from Ameriprise. Your advisor lays out a calendar of quarterly touch points, two in person, two over the phone. Aside from our initial meeting, I never saw my advisor in person. And last year, he called me once at the end of December. But the main reason I left is because I was paying high fees to have no one watch my money. Between fees and bad advice, I would have been better off keeping my money in a no interest savings account. The kicker is when you leave, they charge high termination and transfer fees on your account. Someone was making money on my account, but it was not me. Unfortunately, after surfing around the internet, my experience with Ameriprise is not unique.

Changes to the web does not show up real time, it takes 24 hrs. No confirmation email is sent either. Surprisingly, I have been charged monthly installment charges for the past few months since they mentioned that the service was changed to monthly though I have received no confirmation. They have refused to refund the charges.

I would not recommend using Ameriprise. They do not look out for the interest of their clients, only themselves. They do little work, have high expense fees, have difficult paperwork to fill out, and are hard to work with. They sold us a RiverSource annuity that is worth less than when we purchased it. There are plenty of hidden fees in this annuity. Now we are stuck with this annuity. His name is Matt **. Don't use him. He does not inform you of what he is doing. Charged us an expense ratio of 1.25% on other investments. Fidelity charges .8%. I am in the process of liquidating all investments with these people. Like I said, there is plenty of complicated paperwork. But I am done with them.

My accident was on December 3rd, 2015. I still have not had the internal inspection I requested done. Trying to get a hold of my agent (Joe ** from Arizona) has been a joke. He is apparently out of the office 3 days a week and can't be bothered to return my calls in a timely manner. I have to ask THEM what is going on. They are poor communicators and I am so displeased with how long this process has been.

Unethical, horrible customer service and total rip off. Worst company ever, they start you with low premium and then start raising up more and more. They'll find all the excuses to collect more money from you. Prepare yourself to deal with the rudest customer service ever if you get in an accident and do all the work on top of that. Bad reputation well deserved.

Their insured made an illegal left turn from a strip center and struck my stopped truck. Ameriprise said I should have honked my horn to avoid the accident. It happened so fast that there is no way I could have honked. It took about a second from the time he start until impact. Furthermore, honking my horn is a moot point because he could not have moved his foot from the accelerator to the brake fast enough to avoid the collision. So who is going to pay the other 20%? The insured, of course. I'm meeting with my attorney this afternoon. Are you sure you want to be insured by Ameriprise? I don't!!!

I wish I could rate Ameriprise lower, but I am not given the option. I recently started trying to put away money in an Ameriprise account. I barely make enough money to pay my bills each month. As it is so I was happy at the end of the year to have had been able to at least have a $100 ending balance in my Ameriprise account. However, when I got my annual statement I saw a Quarterly charge for $12.50 bringing my account down to $87.50. The charge was labeled as a maintenance fee which I thought was strange because I hadn't used any Ameriprise services. I was basically just using the account as a savings account. So I called Ameriprise to find out what this quarterly charge consisted of. I was told that this charge was for them sending me my statements and tax forms at the end of the year, which are pretty standard and are given for free at most financial institutions.

Worse auto claim experience ever. If I could give Ameriprise a lower rating, I would do it. Their drunk insured driver got arrested by the Glendale (CA) Police Department for DUI. She hit my parked automobile and was 100% at fault. Caused over $11,000 damages to my parked car. Caused over $8,000 other damages including damage to the Professional Keyboard in the Trunk, causing over $3,000 damage, Storage and Rental fees. It has been over 50 e-mail communications for this claim. They switch their Claim representatives, and delay the process. It is over 4 months from the date of loss, and I have been unable to get anywhere. They will not talk on normal unrecorded line, knowing that it is against the law to record caller's conversation without his/her consent.

We had Ameriprise (Costco) as our auto and home insurance company for the last three years. They have competitive rate. They seemed like a great company till you need them, they almost doubled our rate after my wife had her first minor accident. Their customer service is one of the worst. Like I said they are great as long as taking your money, but when it's time to provide service and help with a claim you they are the worst.

In 2007 I had my money with what was then H&R later Ameriprise. In 2007 as a disabled veteran I needed to protect my life savings and when the market began its meltdown in 2008 I ordered "SELL!" The broker indirectly refused but and I began writing emails and phoning him! Not until I left Ameriprise did my losses stop! By then Ameriprise had lost 60% of all I had left to live on! When I filed a complaint the battalion of lawyers they hired tried to squash me like an ant! But I have news for them, I am going public about this criminal organization! It's not Wall Street, it's these white collar criminals! A new movie is about to be released better than "inside job" which shows the public how it looks from the crook's view!

Ameriprise employees working from home are putting clients at risk by client's accounts, SSN and personal information visible to friends and roommates. I contacted Ameriprise and nothing was done. They need to screen employees and conduct more audits.

I was hit in the back of my car and drove into another car. Ameriprise fixed the back of my car, but claims the damage on the front was done at another time. It is clearly stated and drawn in the police report with three cars in the accident. I file a complaint with NC Insurance commission. Pre-printed letter to work it out. Finally get in touch with an Attorney and tell him it will cost $400 to paint my front bumper and he tells me it is not worth it for that small amount to go to court. He says that the Insurance company lobbyist get the laws in their favor and the Insurance Commission has no authority. I have to pay for the painting of the front of my car with my money. Worst insurance company ever! Do not use!!

I had Ameriprise Auto since mid-2006. I had 3 claims with the company and only 1 positive outcome. I had hail damage a few years back and they sent out an adjuster. I was paid for the damages in a couple of week. Now here is where their system breaks down. I was rear ended February 2015. I waited for the police and got a police report. I was having back pains due to the impact. I called my adjuster 2-3 days a week to find out what was going on. They told me that they could not find the insurance carrier of the person that hit me. REALLY...you are an insurance company and cannot locate another insurance company.

I had a rep in Fort Worth. They notified me that I was being transferred to the main office, no longer having a rep. Upon calling I was told I needed to make an appointment to speak to someone over the phone. The appointment was 2 1/2 weeks out. I was going to be traveling so I asked if we could expedite it. They were unable to do that. After calls repeatedly I asked them to cash my account and let it set there until I had a place to put it. I contacted a local credit union with a financial advisor. I asked Ameriprise to send the money to Texas Trust. They said I could not do that, only the Credit Union could make that request. So again we fill out the paperwork.The credit union sends the paperwork to Ameriprise.

Ameriprise has been dishonest and completely unreasonable in regards to my Auto insurance policy. It can be terribly difficult to work with them because they don't truly listen, their customer service reps speak in a rude tone and very condescending manner, and they make statements about your account history that just aren't true. The company bombards you with tons of mail at times (duplicate letters), other times they don't send you letters they claim they sent, they only send paper policy cards, and they justify raising your rates or canceling your policy for no legitimate reason. Think twice before doing business with Ameriprise!

It's been almost a month when my husband was hit by a person that has an Ameriprise insurance. Clearly the person was at fault and this person even agreed that he was at fault. My husband was at the right of way and this person was merging onto the road. We have AAA as our auto insurance and went thru them to get out car fixed. Of course I had to pay my deductible but knew I would get it back since we weren't at fault. We received one call from Ameriprise asking for a statement. It took several weeks and phone call to finally reach someone from Ameriprise and they claim that it sounds like their client was not at fault. The impact on our car was on the right passenger side while their clients was on the front. The Ameriprise representative was rude and said that they will work on the claim.

Was a loyal Ameriprise customer for 17 years. Ameriprise took it upon themselves to cancel my Auto and Home insurance due to "inability to verify the policy info resulting from a divorce or separation", but if we get back together, Ameriprise will reinstate (but with evidence). So, when did Ameriprise "care" about marriage and how is this related to auto and home coverage since I had a "new" policy created (2 hours on the phone) when I separated from the wife. Loyalty is now out the window and recommend anyone who has Ameriprise to seek out another insurance provider.

I had auto insurance w/ Ameriprise since 2009. I had an international driver staying with us in around May 2015. I called them to put her in the policy temporarily until she gets her DL. They told me they need proof of her driver's license after 30 days. I was not trying to have her in my policy after 30 days so she was not using my car in any way. I learned that my insurance was not renewed after I had a collision last week. They denied my renewal in October 21, when she was no longer living with us and in no way was using my car. About 2 weeks before collision I spoke with my insurance regarding a different matter and no one said anything to me about non-renewal. They said they sent me a notice in August which I never received. Since the bill was on automatic payment I did not notice that they did not taken money out of my account.

I set up an Ameriprise account in 2009. Shortly after my first couple meetings with my advisor she was fired. The new advisor contacted me to tell me this and bad mouthed her. When I tried for months to set meetings I never got a call returned. During this time I was also having multiple ortho surgeries and put on disability. I moved to another state in 2011. Tried and tried to reach advisor. Called main office who said they would make sure I'm contacted. I never was. So, I pulled all but $126.50. I was told it would be a $50 fee to close my account. I felt I shouldn't have to pay it because I had no communication from them, so I left the $126.50. I've had to date over 26 orthopaedic surgeries, so they were off my radar. My last surgery was 5/2015.

As a medical provider, I am very frustrated with Ameriprise customer service. NOBODY will ever answer the phone to verify patient's medical coverage with me. The medical adjuster never returns phone call even though I've left a detailed message with inquiries. Don't ever expect other representatives to pick up the phone, either. The hold is forever and it will be disconnected automatically. My impression for this company is that it's running by machines, not human. I've dealt with many other insurances, but it's the first, one kind of experience with Ameriprise to be left out and ignored.

This company deals only with MAIL. No phone calls, no emails when a policy rate is changed, adjusted or cancelled. It is absolutely archaic. They raised my policy rates, charged my credit card thousands extra and "notified" me via mail. However, they had the wrong mailing address, so I was never actually notified. When I called to correct the address, the customer service rep didn't bother to tell me of the change in policy. They followed up with a policy cancellation, also sent by mail. Due to the speed of the US postal service, I was driving around uninsured without even knowing it. Could have been arrested. STAY FAR AWAY FROM THEM.

Horrible experience. Barry ** from Ameriprise was my father's financial "adviser" for many years. After my father passed and I was able to look into his investments, I found that he was invested in high load funds and non-traded REIT's. What does that mean? Barry/Ameriprise was charging my father over $400 a month to sell him bad investments.

I had a auto claim which had to wait for 2 months before it could get processed. Ameriprise claims department is the WORST!! The claims representative will never call back, you continuously leave voice messages without luck. It seems that if they have to pay for the repairs, they will try to postpone it as much as possible... no business ethics!

Although this company is quick to take your money they are loathe to follow through with delivering what you purchased. I was rear ended over a week ago and although on the day of the accident I was contacted by the company representative, I have heard nothing since!! Numerous phone calls to automated machines, e-mails to someone (maybe a person, maybe not) that go without a response... aggravating. The auto repair shop is just as dissatisfied as they too are waiting for some response from this shabby, shady company. As soon as I settle (the other driver's company has already called and said they are assuming liability) I am canceling with this company. And shame on COSTCO for offering their services!!

Very affordable. Easy to get a quote and to secure insurance. Customer service has been helpful with our several moves. Recently made it easier to update your information online and to review your policy.

I used to have Travelers Insurance, but the price kept going up. I received an application from Costco to join the Ameriprise Auto Insurance company. Their insurance policy cost considerably less than Travelers. I have not had an accident since joining this company, but I'm sure they would be as competent as any other insurance company. The cost is $545 for six months. I am going to Phone AMAC and see if I can find a better deal from them, but this was considerably cheaper than Travelers.

My experience with this company is little since I am a fairly new customer but my experience so far has been positive. The initial enrollment process was incredibly easy and handled over the phone. I never thought I would purchase any insurance in this manner but it worked flawlessly. The price was quite a bit less than my previous insurer and the coverage better. I have had only one interaction with Ameriprise and that was a cracked windshield on my RV. Turns out the cost was less than my deductible so I ended up paying the entire cost myself.

Created an account just to write this review. Worst insurance company I've dealt with. This guy rear ended me when I was clearly in the lane for 5 seconds after making a right turn. The company called me with three different numbers from out of state to deal with my accident. When I finally got a representative he did not ask details for my story and automatically assumed it was my fault. He was very rude and did not try to help me win this case. I just want everybody to stay away from this company because it's not worth your money.

Got Ameriprise through Costco. Great customer service and they got us amazingly low rates. We thought we had good rates before through Progressive. Not even close! The sign up process was easy and all of the representatives we spoke with were helpful with great customer service. I highly recommend giving them a call.

Ameriprise is Costco's insurance company and because of their relationship are able to offer excellent insurance at a very good rate. While I have not yet had to utilize my insurance, my neighbor had Ameriprise and when hail damaged our roofs, Ameriprise took care of my neighbor roof fast and efficient, while the company I had refused to even prorate my damage. I switch the next day.

My 90 year old mother who is on Oxygen was denied a claim to assist her in her home due to the 21" of rainfall that caused flooding and damage to flooring, drywall and furniture in her home in South Carolina. Ameriprise authorized a hazardous waste management company to provide services to help clean up the water, mold and mildew situation my mother is experiencing. They since have denied to pay such company because they said she signed for the service. They have also denied her entire claim for any assistance whatsoever.

The worst insurance I have ever, ever dealt with!! Run, fast and hard if you get a deal with them! We got our insurance through Costco and what a nightmare that was. First we had a leak under our floor that was coming in from the outside, we noticed it when we were in the basement as it was seeping under floor hidden by our insulation. As soon as we noticed it we called the homeowners insurance and they sent out an adjuster. A couple of weeks later, we got a call saying they weren't going to help us because it wasn't hidden damage. I was told 3 times NO! I had to measure, photograph and show that the damage was hidden by the thick insulation. Finally after doing my own leg work and calling another supervisor and referring to a certain policy description, they finally cut us a check. That was the first incident!

After 5 years with Ameriprise (thru Costco), I called to find out the cost of purchasing insurance for a new vehicle to replace my current one. Before quoting me a price, they began a line of questioning that included: What is my career? Do I drive people from one location to another? Do I carry anything in my vehicle other than a purse or briefcase? Etc, etc. Since I am a realtor, she said that they will not insure me, nor will they renew my current coverage! I was incredulous and had to call back a couple of days later (when I'd calmed down) to ask again if this was correct, and why hadn't this issue come up when they signed me up. Turns out they don't insure anyone who uses their car in a business capacity. They don't insure for "business exposure". Beware of Ameriprise.

Being close to retirement I felt it was important to put my money in a safe place and with a firm that would help ensure financial security. I was so wrong. With much concern at the first of the year (and no profit in 2014) I contacted my advisor and suggested changing direction - things got worse. About 3 months ago I again contacted my advisor and suggested moves that would have put my money in a safe place. It was either not convenient for him or as (profitable?) and nothing was again done. Being down $26,000 ytd I felt I needed to close my account.

Insurance unwilling to pay for items required to proper repair. This insurance has created their own standards, customer paid a difference of $800.00. Ameriprise does not pay to blend panels and pays ten minutes to color sand and polish per panel. I suggest anyone with Ameriprise insurance should shop for a A rated company like AAA or State Farm etc. Called the in house adjuster and never return calls, I have everything documented. Could take them to court but the cost to fight is expensive..

We had a claim on our home. We paid our deductible. Winter approached and the contractors could not finish the work due to the danger of the snow and ice and had to wait until spring came. We paid out of pocket to have the work finished since Ameriprise wouldn't pay them until the work was completed. No contractor will work for free. Therefore, we on top of our big deductible paid them. Sent Ameriprise the invoice with remaining work several times. They sent a check for 600 out of the 4k still owed. No one at Ameriprise could explain.

Had the neighbor's tree land on my pool fence and pool equipment. Microburst, so neighbor isn't responsible. Jerks!! Lady who "accepted" my claim was all nice and then I got the "agent" in my area (total jerk wad) who convinced me to "drop my claim." So I did, and now I get a 50% increase in my premium. Total BUNK!! Great if you never file a claim - and I dropped my claim and still get a 50% increase. Going with Travelers! Amerprise couldn't wait to up my premiums... In their defense, they left a message that they were going to increase my premium by a MINIMUM of 50%... They are good to their word, YUP 55 percent!! NOT a good insurance company, the one and ONLY time in 15+ years and I get a 55% increase, and I canceled the claim. THEY SCARED ME!!

They refuse to pay my claim and sent me to multiple doctors, and their quack of a doctor who said I was fine but 6 month later went to the ER for pain again. Lo and behold, the ER doctor sent me in for emergency back fusion and 2 surgery after that. Now living off my saving for 1 years after my surgery and now divorce. They finally paid my claim. I hope Mary ** is happy with the job she did for Ameriprise.

Please avoid this company, they should not provide any service to American citizens. They cancelled my auto policy after 2 months for no reason, even after an invitation from Costco for their members. We have spoken with Sandra **, Virginia **, and Travis **, and the only response I got from them is "I'm sorry..."

There was a very bad hail storm at my workplace, with fist-size hail, which was pretty scary. Everyone, still at work, had to report claims for their cars, for dents and paint chips. My co-worker said he was covered for $1900 for his vehicle. When I got my estimate back at $2800 (fairly new car), Ameriprise said they needed a second look. Their "people" agreed it hailed, and covered 1 dent and a chip on the roof, but not the dents and chips on the hood and side panels, for a total of $400 coverage. They claim that the other dents and chips must be from road damage.

Ameriprise has increase my home insurance by almost 50%. How can this happen? This is ridiculous. There was no claim from me. Home is very new… This is second year in our newly built home.

On June 3rd of 2015 a hailstorm hit Elbert County CO at 6 pm. Hail was pea to baseball size, we have photos to prove the hails size. Cars, home, out building and outdoor items damaged. On June 5th a third party adjuster hired by Ameriprise showed up to assess the damages. While getting out of his car and before even looking at the damages stated to me and my contractor that concrete tile roofs and Stucco homes don't get damaged by hail. And so the bad faith process by Ameriprise has begun. To date damage by the hailstorm to the roof has been denied, damage to the hot tub denied as well.

My parents had retirement accounts with an Ameriprise office in Nashua NH. (Andrea **) My parents moved out of NH. in Oct. 2014 and moved into an assisted living home in Ma. I was put on their acc. in Nov. and been trying to take their money out since May, so I could reinvest it in accounts so I could get financial help from the VA to help pay the $6,500 a month cost. My dad passed away in May who also had an insurance policy through Ameriprise. I have been waiting over 2 months for most of their money (over $100,000) I have been told they sent 3 checks to the wrong st. add. and now the wrong zip code. I have had to take money out of my personal acc. to help pay bills. It is 7/29/15 I am still waiting.

I received a notice of non-renewal of auto policy back in September of 2014. Long story. Filed a Protest with MIA and was successful. Ameriprise had to rescind the Non-Renewal. When the 6-month period was up in May 2015 - Nov 2015 I received another notice of Non-Renewal in March 2015. I had taken the AARP Driver Safety Course which entitled me to a reduction of $90.00 in premium costs. Valid for a 2 year period. Upon receipt of the second N/R notice I filed another Protest with MIA but determination was not in my favor.

I had taken home insurance from Ameriprise. My basement flooded and they denied my claim stating that I declined the coverage!!! That's a lie. When I asked for proof, they state that they have notes!! Most fraudulent company. Do not waste your money with this company.

I just bought a new car and tried to switch coverage online from old to new. In my tired haste, after being on a car lot all day; I mis-answered a question on the new cars use. Mistakenly, I put it as for delivery for money which it is not. I talked to the drone, he could not help me. I asked for his supervisor and explained the mistake to her. But since I answered it wrong online they could not cover the new car. Same use as old car, no deliveries just an error. They would gladly keep insuring my other car and offered to transfer me to another insurance company for the new car.

We also received a call about a +50% increase in annual coverage to insure our home. When we received the documents it's actually a 62% increase year-over-year. We have filed no claims, had no changes in status. Echoing other comments, Costco should be ashamed, very very ashamed. Turns out, Ameriprise is no prize.

Stopped at a stoplight and were hit on the driver's side by a disoriented tourist. Ameriprise used every tactic in the book to avoid speaking with us, drag their heels on getting an adjuster out; the adjuster they sent was unprofessional and inconsiderate. My car is sitting in pieces at Toyota because the collision center cannot get a call back from Ameriprise to discuss the repairs. The accident was on June 3rd.....

My wife and I carried our homeowner's insurance and also our auto policies with Ameriprise (purchased through our Costco membership). We have had those policies for over 7 years. The other day there was a message left on our answering machine and my wife checked it. The message said that our homeowner's premium was going up by 50%. My wife checked and called that number back. Sure enough it was Ameriprise. The representative stated that all homeowner's policies in Indiana were going to receive a 50% rate hike beginning in July (next month). My wife and I were floored by such a huge increase. Costco should be ashamed for recommending Ameriprise.

We have a grown up daughter 18 years old; she just received her driver license. She has her own titled car, and she has bought her own insurance. Because our daughter still lives with us, Ameriprise force us to buy their insurance. I have checked with DMV and California State does not require parents to buy daughter's insurance even if she lives with us. I have sent all prove documents like daughters' insurance and vehicle title to Ameriprise, but they have determined to add her as driver in our auto policy, and charge $950 more for less than 3 months policy. Ouch!

I've been with Ameriprise for a few years now and never had a claim against them. I bought a used car for dirt cheap, but I had to fix some mechanical items before I could drive it. When I was ready to register the car I called them to add the vehicle. Everything was going fine until they asked if there was any damage to the car. I was honest with them and told them that there was a dent at the right rear passenger door. They wanted pictures, I sent pictures. They said I had to fix the dent before they could add the car. I told them "no way, it's not in my budget right now and besides I just want liability on the car." Ameriprise won't budge and for that I'm going to cancel all my vehicles and go else where. Oh BTW they wanted to start the insurance for the car on the day I bought it not the day I called to insure it, even though it was in an insured auto repair shop for the whole time.

We have had Ameriprise through Costco for many years. We have had 2 claims in all those years. Neither claim involved any other vehicle. We had two damage claims, two years apart. Both incidents happened on our own property. We have never had any moving violations, but they canceled us. Once you've been canceled, it's more expensive to buy another policy. So, be aware that if you buy this insurance and have 2 claims in 3 years, they will cancel your insurance. That is their policy, according to their agent.

I did a tax return for an 87-yr old lady with some degree of dementia. At least she did not really understand a thing about investing. I looked at her Ameriprise tax statement. There were over 2 dozen trades in a year on her account. One mutual fund was bought one day and sold the next making the client $0.45 -- probably 100 dollars worth of transaction fees. Most other trades were equally senseless. For all this trading, the client got a whopping big tax bill and around $2500 fees paid to Ameriprise. The other problem was asset allocation -- it was totally inappropriate for an 87-yr old. e.g., it had high risk emerging market funds. The client should have been almost entirely in bonds. She was being ripped off.

I've been using Ameriprise for last 5-6 years because my ex in-law use it and they are pretty good price for insurance but then I decided to have my own policy which is still okay with Ameriprise. Until I separated with my wife I have to sell my car and cancel our policy and I went to get another car. So the whole policy has to start all over, which makes sense but I'm doing a new quote. All I told them I purchased the car. No I need to activate my new quote from new car and they send me a application and I send it back. Everything goes pretty smooth from that point on. Now I give them like 2 weeks to process my application and I worry I might mis-fill something in the application but there is no call so I called them after 2 weeks to see what going on.

I had few account with them and I have all my paper since we open the account with them. May 2015, I had balance $22,159.72 and when we took the money out in March 2013 due to kids college expense and we only got $11,507. I contacted them several times but I am not happy with their process. They have change our account number without our permission and hard to track down the all amount. Bottom line is I am missing money with them. We cannot trust this company at all for our retirement. I have all paper ready to take proper legal action.

I purchased Ameriprise auto insurance through Costco. Well Costco is known for their products and vendors, right? Not this time. I have been driving for 30 years and have never had a rate increase so high it is shocking. I had a DUI when I turned 21 and it didn't increase this much. I had an accident about 10 years ago and infinity insurance only increased my insurance 50$ a year. I got in an accident in January and the accident did not include another vehicle or property damage, only my vehicle and they raised my insurance 360$ a year, over 33%. I am very disappointed with Costco for referring this vendor whom I have noticed has all negative reviews. Don't trust Costco. Do your homework.

I have had car insurance with Ameriprise for a few months when I got a letter saying that I must add my adult children to my policy because they live with me. I told customer service that they don't live with me, they had just not changed their address at the DMV. Very strange request -- I've never heard of this. Very rude customer service.

Ameriprise charges quarterly custodial fees, yearly IRA maintenance fees, and termination of account fees. When my mother started Ameriprise, they didn't. Now, she is 97 years old and they do. Other brokerages like Fidelity and Vanguard do not.

My husband moved into Ameriprise as his advisor switched jobs to Ameriprise. He knew nothing of money, and that is where the issues lie with Ameriprise. They press you for yearly retirement planning that costs up to $700. We did the first year, and frankly useless. They encouraged my husband to place a rollover 401k into an annuitized account owned by Ameriprise... 75% fee every year, not including the 1% to 1.5% expense fees on the funds. Why does a company need to put a 401k rollover into an account that locks your money for 10 yrs and charges a .75% annual daily expense?

Ameriprise took a deduction of $197.40 from my account after it was cancelled 10 months ago. They have made several big mistakes previously which is why we cancelled. It took 4 calls and 2 days just to get a competent employee who could help. I still have to trust if they will send the refund check. STAY AWAY FROM THIS CO.

We contacted a sales person at Ameriprise in Feb 2015 to get a quote for Homeowners and Auto Ins. We were told we did not qualify for homeowners so we moved on to another company. 2 days later we received a phone call from the sales person stating that "Good News" they would write our policy. Eff 3/1/15 we received coverage. Yesterday April 5th 2015 we received a partial refund ck in the mail saying they would be cancelling our insurance in 12 days because we were in a brush area. I asked why they waited a month after new service to tell us and I was told that they had RAN a report in April 2015 and that they changed their mind. Wouldn't a smart business practice be to run a report BEFORE you issue a policy? In our case I guess buyer beware. We will be cancelling our auto policy as well.

Ameriprise placed a distribution for us in the wrong bank account. It was corrected although our financial planner was unhappy that we complained. Our financial planner forgot or staff did not tell him about our scheduled annual review of our finances, so we appeared on the correct day and time, and no planner. We re-scheduled. No communication or apology for him after a week, until we appeared for rescheduled meeting. He started the meeting with reviewing our finances without a word about his non-appearance until we said something.

I signed up with Ameriprise for a financial review of my income expenses as I approach retirement. They charged me $500 for a one-year contract. An agent was assigned to me and after a couple of meetings, where he did a very shoddy analysis, he proceeded to sell me into annuities they offered followed by long-term care insurance. Despite my objections to both of those services because I was self-funded for both, he pushed so aggressively and decided not to perform the major services that I signed up for. I complained about my experience but there was no response from Ameriprise. I asked for a copy of the spreadsheet he created for my financial analysis. He me a static spreadsheet with no formulas, so they cannot be modified. I am very disappointed in Ameriprise and will not recommend the company for any financial service.

Ameriprise has hidden clauses and came up with some timeline limit as an excuse not to pay our claim. This is a shady organization. Ameriprise is not consumer friendly. They hide information from you about your own claim and do not give you the info and tools you need to take care of your home. Ameriprise is stealing $5000 from our claim alone. DO NOT RECOMMEND. Read hundreds of complaints. Horrible people.

I had a similar experience as another reviewer: Ameriprise Financial was recommended to me by one of my colleagues at work. The financial advisor was knowledgeable and he convinced me to open an account at Ameriprise and invest $100,000 cash. This was the deposit for a house I was planning to buy within a year and he said by the end of the year I would have a profit of at least 20%. He went for high risks and high price mutual funds and stocks and within 4 months I lost over $15,000. By the end of the 9 months I had to accept the 15K loss and retrieve my money.

I cannot believe the negative reviews I just read regarding Ameriprise Financial. To be honest, it was not Ameriprise who created the problems the investors posted. I have an account with Ameriprise, speak to my financial advisor every month, ask questions especially regarding the fact if my funds I invest in will be tied up for any time period, and every 6 months we review my portfolio and if need be we speak about my concerns as I stated every month. I am truly outraged by these negative posts. It is so obvious, the people who posted these comments have no idea what they are doing. The Ameriprise site can be accessed 24 hours a day, 7 days a week. One person stated their funds were tied in to an account for 10 years, ridiculous. Why didn't they log into their account and understand the requirements before they invested in that particular account? Anytime you want to change an investment, you can do so online. Seems to me, people invest for the long term because the financial gain is of course more beneficial. At least once a year, if they check the message center, Ameriprise asks you to fill out a form so they can re-evaluate your investments in the event you have life changes.

At 64 years of age I am looking to lessen my taxes. Everything Ameriprise does is taxable. I am taxed on the growth then taxed on any redemption. My advisor suggest nothing to help with the situation. I would like to deplete the entire portfolio, and do my own investing.

Ameriprise Financial was recommended to me by my colleague at work. The financial advisor seemed honest and trustworthy and that convinced me to open an account at Ameriprise and transferred my 401K and pension funds which were at that time earning about 30% and 5% respectively at GSK. I opened the Ameriprise account in December 2013 (believing that he can do better) and entrusted him the management of the account indicating to him that my goal was to grow the 401K for my kids. He created 3 subaccounts, annuity/insurance (funded by the pension fund) plus about 1/3 of the 401K [why?], with pension deferred for 2 years [why?]) and 2 separate stock portfolios (funded by the balance of the 401K).

Worse financial organization EVER. Never get it right. Mistakes every time I transfer money in OR out. Run from them.

Ameriprise "financial advisor" Gerald ** of Reidsville, NC sold my wife, who has had cancer, and her sister, who has had a heart attack, Riversource annuities tying up their money for 10 years at 2.1 percent interest with a 10 percent penalty for early withdrawal the first year, and a similar amount each of the next 9 years! This was their mother and father's inheritance - almost $200,000, and he does not deny he received a 9% commission, or $18,000.00, for tying up these ILL women's inheritance up for 10 years at 2.1 percent interest for 9 years! He DID not advise - he sold. He DID not act as a fiduciary and directed them towards an inappropriate investment. He called today and refuses to discuss the matter further. Has his money and there is nothing to talk about now!

BEWARE of this Business: This is My First time using Ameriprise, and service is awful. Very rude customer service. They are so sweet when you sign-up. I asked them to see if anything will change, sales person told me that, “No in your case it shouldn’t,” etc. After few weeks yes, client services called me and started adding/making changes to the policy and increased the price. When I question, they threatened me that they will cancel the policy. They forced to add my college child to the policy who lives on campus and never takes a car, to super increase the premium. I tried to reach the sales rep who signed me up. She will NOT answer the call. Now they are threatening me that I have to have a fire monitoring from my alarm company or they would cancel the policy apart from the increased premium.

Do Not (In My Opinion) EVER Do Business With Ameriprise Auto and Home Insurance Out Of De Pere, WI. Again, this is my opinion and these are the ALLEGED facts. I have to say that to protect myself against any retaliation or retribution that Ameriprise Auto and Home Insurance may try to take against me. For about fifteen years my wife and I have had our auto and home owners insurance policies with Ameriprise (aka I.D.S. Insurance). Our premiums have always been paid on time and in full.

I went to work for Ameriprise after finishing college. My hopes were to be able to help people with their financial lives and truly make a difference by educating them when it came to safeguarding the money they had worked so hard for. Right off the bat from day one, we were demanded to get the proper licenses within a certain amount of time by sitting in front of computers each and every day and studying rigorously for hours on end. Once we received the needed licenses we were thrown right out into playing field, with absolutely no real education backing us on the products we were selling, products which were crap and management knew this. We were literally ignorant young salespeople making attempts on selling ** products and giving financial advisement which we pulled from our ** products and advice that could literally destroy the financial lives of these people. It was one of the most horrible experiences of my life and it ingrained a negative belief in my mind toward corporate America that would last forever. I won't even go into detail about what managers would say when they were confronted by employers who questioned what was going on. The entire company must not be allowed to be around... it all just disgusts me.

My car was hit while parked, result: cracked bumper and some mechanical problems. Four places estimated that since bumper is cracked, needs to be replaced but Ameriprise says they are just going to cover to repair it. All estimates came around $1800, they will pay only $300. Their claim department service is awful, they sent an adjuster that stayed for 4 minutes and didn't even bend to check my car. When I complained about the service they sent me to one of their shops. They agreed that bumper needs to be replaced but after submitting the estimate to the adjuster.... they changed their mind and stated insurance does not want to pay a replacement. The adjuster said, "I'm going to send you the $300", I told her to wait until I talk with her supervisor and I get the estimate of the other mechanical problems I have and she sent I received a letter yesterday stating that she closed my claim as my request of not continue with the claim. UNBELIEVABLE!! FRAUDULENT!!! I CANCEL MY POLICY, GOT ANOTHER company and I'm saving much more money. THIS IS THE WORST COMPANY EVER!!! I AGREE WITH ALL THESE PEOPLE COMPLAINING ABOUT IT. I'M GOING TO GET A LAWYER SOON.

I had auto insurance coverage with Ameriprise for 2 months. I called in to get a quote on adding another car. I was quoted $838. I ask to get a quote with an additional insured household member. Quote was now $1065. I decided to continue with the $838 6 month quote. This was no longer an option. Once you verbally state another household member lives with you they can automatically add that person to your policy. I ask to see this information in the policy handbook. It did say relative would have to be related through blood, marriage, or registered domestic partnership. He did not fit any of these guidelines. However I was told there was another handbook only the company had access to that overrides the client handbook policy.

They refused to take my payment and renew my insurance only because I didn't pay before the due date, I was only about an hour late.. I always pay it all at once! I feel like there's no excuse and it's not fair to just drop me like that! The most horrible customer service ever, worst experience I've ever had with any insurance company!

I have had 4 claims since I became insured with Ameriprise. They are the most fraudulent insurance company I ever dealt with. In 3 out of four claims, all for my roof, they have done everything except send roofers out to determine the damage. 2 claims this year were for the roof, but they defrauded me.

In august of 2007 I contacted my stock broker at the Ameriprise which was H and R block where I had my taxes computed and filed a company I both respected had a history with and had worked with for years. I told him I believed my readings of Nouriel Roubini and other indications that the stock market (much like that in 2000) was headed for a collapse of biblical proportions and that my portfolio and current positions of owning stocks was no longer acceptable in light of the coming Crash.

Ameriprise is expensive, customer service is really bad and the fees are extremely high. The website and the information provided online is terrible. There is absolutely no reason to open or keep an account with Ameriprise.

I had a accident that ended up totaling my car. I was going straight and had the right away. The other lady was speeding up on me opposite end of the road and heading left hand turn wanting to go behind me and ended up misjudging her speed and distance we had together and slammed into the back end of my car, spinning me out three and a half times well across the other side where I was totaling my car. She was a hundred at fault. Ameriprise accepted behind my back on my behalf which they had no business doing, they accepted 20 of my fault then I did not authorize. She was definitely a hundred at fault. Ameriprise did not care when they talk to me. Nobody ever got back to me. They overcharged 3 months to my father, the policyholder of that totaled car, still on the insurance being covered as a driven car. They will not refund the money which we told them, "don't take it out of our account, that car is not being driven so no longer needs to be covered." They drag it out way too long each step of the way. They only take your money, they will not help you in an accident even if it's not your fault. As a warning, do not use them.

I have an investment account with Ameriprise that I inherited a few years ago. Due to moving to another state I have had two different financial advisors and I pay based on value of accounts. No complaints with advisors, but the online access is completely unreliable. There was another update on Oct 10, 2014, and you could not transfer funds all weekend and still not working today. There seem to be other problems with viewing and accessing information on the site also. I called over the weekend and was told I can't do a transfer when next day is a holiday. Their system knew, told me the 15th as available date, but then would not go through. Today the message said "transfers could not be done, call". Their system was down for over a week after a software upgrade earlier this year. They have no business handling people's money if they can't even roll out software updates correctly and revert back if there is a problem. No excuse for this in the modern world of computerized trading, banking, etc.

Tried to get money from mutual account. Took them over a month for something that usually only takes a week. Advisor was little help and his boss promised me my check next day over a week and still do not have check. Suppose to direct deposit it on Friday. We will see.

Purchased a new home. Bundle my insurance together to save a little money. Filled out all the paperwork and paid just like anyone normal customer would. I received a call a month later from Ameriprise regarding some paperwork that (THEY) forgot to send me. I thought no big deal everyone makes mistakes, so I completed and signed the document and called Ameriprise asking where do you want me to fax the documents and what number. I did and kept the fax copy saying fax delivered successfully. A month later I received a check and cancellation papers. I called explaining this was a mistake on their part and wanting to fix this right away. Once they cancel you, there is no going back to them. This was their fault and now I'm stuck with no homeowners insurance and getting penalized for lapse in coverage anywhere else. THANKS AMERIPRISE FOR LACK CUSTOMER SERVICE AND HOPE THIS COMPANY FILES BANKRUPTCY AND THE OWNERS BECOME POOR AND HAVE TO EAT OUT OF GARBAGE CAN AND LIVE IN A BOX. BECAUSE THAT'S WHAT EVERYONE IN THIS COMPANY DESERVES.

I had a 401-k with them for over 20 years and I have lived in Missouri all my life. I traveled all the time and only met with my adviser a few times. I was hit by a car at work and lost my job and had a hard time finding a doctor to help me. I found one out of the state of Missouri that could help me but I had to see him two times per week so I stayed with a friend that took me in that I had worked with for years. I called Ameriprise and ask them to send my statement to my friend's address so I could see it.

Had insurance with Ameriprise for eight years through the Costco program. No accidents - never used insurance for anything. My most recent policy was 2/26/2014 through 8/26/2014. On 8/27/2014 Quicken reminded me it needed to be paid. Thanks to TARGET all my credit cards were replaced so the auto pay didn't work so I called Ameriprise on the morning of the 27th to make the payment and was told the Policy expired at midnight and they would not reinstate it!!!! LOL I said ok well then rewrite a policy... Again I was told no! They said "once it’s canceled there is no renewing a client, period!" I was told "Ameriprise will never insure you once canceled. Try Progressive." No wrecks, no claims, no anything for 8-9 years and canceled. All I can think is that statistically I must be due to an accident or they just are not making any money on my good driving record!!!! Ended up using Esurance and actually saved me a lot of money!

During the short time that I insured my new home with Ameriprise through Progressive, I was never even sure the house WAS insured at any given time. I enrolled the home as my primary address, yet they continued to send all paperwork to my former address in another city. Somewhere in the 6+ packets they sent, which were all delayed due to forwarding, there was apparently an additional application form I needed to fill out, even though I applied online and over the phone. So I received a notice of pending cancellation. I immediately returned the completed form, and then received a cancellation check the next day!

I have had a small retirement account with Ameriprise that was set up by my employer. Having now retired, I wished to close out the account. I called my advisor and was told that he was out of town and that no one in the office was authorized to handle the transaction! They said that they would contact my advisor for instructions or that he would handle it. That was on a Monday. By Thursday, I had not received a reply. I called the main office in Minneapolis and they were able to process it, but could not wire the funds to my bank without a signature. They also said that they would not receive the funds until the next Wednesday and then it would take a few days for me to receive it by mail.

I own two Ford vehicles. I got two or three insurance solicitations on behalf of Ford. I went online and it was quoted less than my premiums. Two phone calls to verify info. They took out the first premium. And then I got a cancellation notice indicating that they did not cover my "pleasure" on my truck as I used it to pick up feed for my horses. Oh, and they said since my side mirror had a broken back, and I had not had it repaired, I was ineligible. The woman had the nerve to tell me when I called to inquire about the reason for the cancellation, that I could insure my car if I just omitted my truck. As IF I WOULD EVER DO BUSINESS WITH these jerk offs.

I'll be happy to join a Class Action Lawsuit. It seems to me the Ameriprise MO is to lose a client's money then walk away from you. They cost me $30k. When I complained they transferred my account from one office to another. My current "financial advisor" called me once - that was six months ago. Honestly, I knew he'd never call again because I wasn't interested in buying a financial plan.

Been a customer with Ameriprise for 5 years or more, had a lapse in my coverage because of a bank issue on my routing number. Thought we had it cleared up but it wasn't, when brought to my attention tried to pay premium and get reinstated. Unable to get auto coverage with this company anymore? Always auto paid never had a incident? Thanks AMERIPRISE. Called Esurance and saved a few bucks. Gonna take my time paying you back, have you waste some postage and employee hours trying to get back what I was ready to give you. You made me open a Consumer reporter page. Thank you Ameriprise.

I have Ameriprise homeowners insurance. I filed a claim for hail damage and roof leaking. The leaking was caused by an ice damn. I filed this claim in Feb 2014 it is now June 2014 and still am fighting with them over replacing my roof. The have sent an adjuster out twice and now their own engineer to check on my roof. Both say there is no hail damage in their reports. That is funny to me because I had a friend of mine that owns a roofing company and was an insurance adjuster prior that says yes it needs replaced from hail.

I had absolutely no experience with investments when I was referred to Ameriprize 12 years ago. Based on my interviews and meetings with my adviser I believed he was investing my monies in my best interest. WRONG. When he "retired" this year without notice to me, I found out that my investments were commission investments (to him). I was charged a quarterly fee as well as paying a percentage based on my account balances. Then I found out he had invested over $50,000 in the CNL REIT! Knowing full well that in our financial situation we could not afford that type of risk.

4 months ago I had water damage in my house. This insurance company informed me that the all the damage is covered by my policy. I brought 3 contractors to get their individual estimates, average estimate of contractors: 78K. After 2 months insurance company gave me its estimate: 25K!! I am battling with them since...their representatives wouldn't try to resolve the situation reasonably and don't care about your situation. My advice is to avoid this insurance company completely.

So I have been trying to set up a financial "phone" meeting with this person for over a month. I found her information on the web. She seemed nice, like she actually cared. Her secretary Elba ** - who says she wears many hats, can't seem to keep things straight. I've had to rearrange my schedule a few times to try to meet with Janice. She has been busy so I've tried to be understanding. Elba calls me last minute when I am not scheduled expecting me to drop everything - to take this phone call but when I explain I can't drop everything, and that asking me to do that is what I find unprofessional, she indicates the next available time, in a few days. I then get a email from "Janice" herself the day before, telling me - she won't take me, she is not accepting anymore NEW clients!

I'm new with Ameriprise and tried to write a check in a large amount and it bounced! I was told I was supposed to call my advisor before writing checks! Now I'm stuck with the fees and somewhere 420$ is missing! What good is the checking account if I can't write checks without calling him every time? They are ruining my credit! I never in my life bounced a check so what am I paying them for?

Filed claim for plumbing from pipe under the foundation was leaking and water damage. The claim was denied because the policy do not cover any plumbing in the foundation. When taking out this policy, I was assured my home had excellent coverage. I made sure that it was covered from top to the bottom. Then I was informed that I should have read my policy better. Usually, when I apply for coverage, all my questions are answered but never was informed that they do not cover this because I would have never taken it out. All homes in Texas have their plumbing in their foundation... Lesson learned but I am warning you the reason that I went to company was because of Progressive... Run away from this company for Home insurance because you will need coverage for plumbing in your foundation... Big expense and what other surprise will they have for you. I am old enough to know better.

I had a car accident on the 20th of Feb. with $9200 of front end damages under the hood of the car... There wasn't a lot of damage on the body of the vehicle but Ameriprise is refusing part of the claim suggesting that the dent in my hood, along with the scratches were preexisting... Well I drive a car and I did hit a van!... Calm and sense would suggest that I would have dents somewhere on the vehicle!!! Needless to say, it's almost 2 months later and I still don't have my car back and I have not heard anything from Ameriprise!

Between 2007 and 2008, my Ameriprise advisor strongly "suggested" that I purchase the above two closed REITs. At the time, I had about $900K in IRAs. I invested 4978 shares of CNL Properties and in excess of 8000 shares of Inland America for $10/share. He explained that if I sold before a given time interval, I would only receive $9/share. He felt these REITs were fairly safe from any housing downturn because they were dealing with upscale properties. When the purchase orders came back, they were classified as "unsolicited". I was never advised that I might not be able to sell these shares. I purchase 1297 shares at $9.50/share as dividends were received, not knowing that the face value of the CNL REIT had declined to $8.45/share. I finally discontinued purchasing shares strictly on my own without being advised to do so.

This company (Ameriprise) needs to be put out of business. The last 2 years they have caused me nothing but horrid tax issues. For 2012 taxes they caused me to pay 1600.00 extra in taxes by putting the earnings on the incorrect SS# which my advisor stated was correct. Then this year they sent me a late statement again on the wrong SS#. I had already filed my and my spouses taxes and now I have to re-file an amended return. I have a 6 digit account which will be closed as soon as possible. Avoid this company at ALL costs.

We had invested a lot of money with our local, known to us, friend, Ameriprise Financial Advisor. In 2006 she "advised" us to invest in three REITs. At the time she knew we did not want a long term investment, only a place to park a fairly large sum of money for a few years prior to retirement. Sold to us as a minimum three year investment with pleasingly large return on investment, we were told we could exit the position after the initial time period had passed. Through the years we reinvested all dividends in additional shares, increasing our position over the initial investment by 23%. Beginning in 2010, I started inquiries as to liquidating the investment. Always told, "Wait just a little longer" and gleefully told, "I'm off to do my due diligence", we were put off until the investments have now lost 70% of value.

If I can rate Ameriprise lower than one star I would. I was mislead by my Ameriprise Financial Advisor when I purchase life Insurance. He led me to believe that it was an investment that is similar to a retirement savings like 401K. And after speaking to a different advisor from a DIFFERENT COMPANY they explained everything to me honestly. Upon receiving my illustration from Ameriprise it showed that my money is not an investment at all. And I signed for permanent life insurance and now I found out that it expires in 25 years!! They charge me $700.00 PER YEAR for financial advice and they do nothing. I haven't heard from them all year! BEWARE!!!

Fees at Ameriprise Brokerage are excessive. I have had an account for many years and decided to make a trade. But to make a simple trade, there were three separate fees that I would have to pay. The fee to maintain the brokerage account was also just increased. I decided to move my account elsewhere and Ameriprise charged me $100 to close the account. Ameriprise certainly isn't interested in developing customer loyalty. There are many other institutions with better customer service and fees. Better to get out sooner than waste additional money at Ameriprise.

I contacted my broker and asked him to sell about 2k worth of stock and to then buy same amount of another stock. The stock I wanted to buy at the time was $38. He sold the stock and then "forgot" to purchase the other stock. I ended up buying it at about $41. He forgot to tell me I owed a service charge and there was no cash left in account so the company sold shares of stock - (debt collection) selling 3 shares instead of 2 because they made a mistake. My broker (Paul **) told me nothing could be done... then another broker there went ahead and fixed it for me and returned the one stock sold in error. I asked ** to get rid of some worthless stock in my account so I could transfer my stock out of Ameriprise in July. He finally did it in Oct so I continued to rack up fees for NO service. He told me to transfer out the fee would be $200 - it was $100... the best $100 I ever spent. If you are not a big investor, this company does NOT have time for you.

My so-called financial advisor convinced me to purchase a stock that he claimed would double within a year. Now the investment is pretty much worthless. I bought the stock in the spring and never heard from my "advisor" again. He usually called once a month. I filed a complaint with Ameriprise in the fall. Their position is that they're not responsible for bad advice.

I inherited an IRA valued at $77,000.00 being held by Ameriprise. My friend died on Oct. 13, 2013 and I contacted Ameriprise to notify them since the inheritance had been previously set up upon my friend's death. I was sent some papers to sign and was asked to send them a copy of the death certificate. I told them I had two types... one with cause of death... and one without cause of death... I was told to send either one. I was then told that once they received the papers and certificate that the money would be sent to me in two weeks...

I had my account there for a number of years. There is no value added. The final straw was when I did a trade. It cost me over $300 for a trade that would have cost me $9 on e-trade. I moved my accounts out and they charged me over $500 to close the accounts. Angry is an understatement. If you want subpar service and pay huge fees this is a great place for you.

I am about to move to a different house. However, I won't move until I sell my current house. When I called to get information about the quote for the new house (thinking still stay with Ameriprise after I move), they asked me questions like when I would move in order to tell me the new premium. I told them the time of moving if I sell my house. A few days later, I received a letter from them stating that they will cancel my current house policy because I advised them that I will move. They also tricked my husband once when we asked to remove my son as a driver and they refused to remove our son from the driver's list even though he is away in college. They are becoming a very bad company. We are leaving them. Do Not Insure anything with them.

On 8-2-2013 I was involved in a four car collision and the at-fault driver took full responsibility for the accident, however he had minimum coverage. I decided to use (my insurance) Ameriprise to cover my damages and was harassed, treated unfairly in addition threaten. The passengers in my vehicle were my daughter (20 yrs.) as well as my two grandsons (19 months and 9 months). I submitted my claim. I was first asked, then it became a demand by two Ameriprise representatives on two different occasions to provide proof of auto insurance for my daughter. I informed both reps (on two different occasions) that my daughter does not have auto insurance due to the fact that she does not drive nor does she own a vehicle. Thought this was over.

Our daughter, who is a great driver and excellent student, costs us about $1200 every 6 months to insure her to drive a 2004 Kia Spectra with full coverage. It's not considerably less to do liability only.

I have had a relationship with Ameriprise for over 10 years. Started small and built up. I have an SPS arrangement and pay a WRAP fee and I also pay a Planning fee. In addition, I have brokerage accounts there. Recently I was sold a variable annuity and was reading the literature later and saw there was a 7.5% front end load. This led me to investigate my other annuities that are with RiverSource and they had similar fee structures. I cannot be exact about them as it is very complicated. I had an outside firm compare my RiverSource annuities to similar ones (not completely apples to apples but close) and found that the fee structure was 2-4 times more costly than some competitors. So why was I put in these products. Why was I not informed of the fee load?

My Ameriprise financial planner lied about Inland American Real Estate Investment Trust as he enthusiastically sold its shares to me. On his advice, I placed a lot of money in the fund and like another complainant on this site, learned after it was too late to change my mind, that Inland American is not publicly traded and that it will probably never go public. My shares cannot be sold, even at a loss; they have already lost 35% and still sinking. Ameriprise brokers and so-called advisers continue making high commissions by selling worthless funds like Inland American while their clients watch their investment disappear. Stay away from Ameriprise, subsidiary companies and any company affiliated with Ameriprise - it's a toxic company.

20 years ago I was having some success in my business so I decided to stash some cash in another retirement account besides my anemic 401k. My wife had retired and rolled over her 401k to Ameriprise so I did the same. Over the next 7 years I gave them $350000 for a 401k based on a mutual fund. This year when I decided to start drawing on this, I find they had put it into a variable annuity. The fund had increased to $459476 which is only 24% over approx. 10 yrs. They are offering me a payout of $20249/yr. which is only 4.2% of the fund value. My wife and I are 74 and 75 yrs. old and I think I'm getting a raw deal.

I was involved in an accident with one of Ameriprise's insured clients. I had to call TEN times in 3 days just to get a rental. They gave me 7 days and told me to call the day before the rental was to expire if I didn't hear anything (today) so they could extend it. I called FOUR times and no one has gotten back to me. Now, I'm facing charges on my card because they REFUSE to answer calls. I'm so Disgusted.

The company automatically updated my address. Then I spent weeks in between traveling to provide them with proof of my residence. After I provided proof, they raised my insurance by $200 even though they had previously sent out an invoice with the lesser amount. When I called in, they said that they had originally entered in the address incorrectly so when they updated to my 2nd address and then changed it back, they caught this error and would not honor the previous premium notice I had received.

I was involved in an accident with an Ameriprise client. It's been almost two months and Ameriprise says the same story. They haven't been able to communicate with their client and said they are unable to do anything for now. Other insurance will just go off the police report after a week or 30 days. Oh yea, my claim person said, "I'm sorry you don't have collision coverage." Who says that? Did I ask for your ** client to hit me and two other people while we were stopped waiting for the light to change? FYI, my car got totaled so that didn't make any sense. I got stuck with someone who hates their job. Other customer service staff was nicer.

I would not recommend them. I left the country for 3 months. I paid for 2 of them. The last payment was not accepted because my card was blocked while out of the country. Coming back to the country, I called my company and was told that my payment was not received and that I no longer met the Ameriprise guidelines and had to go to another insurance company. Ameriprise senior rep said that any lapse in coverage disqualifies a customer to be insured with them. I was also told that I have to wait a year before I can qualify with them again. They said that I do not qualify for their low risk insurance.

I was involved in a parking lot incident where an Ameriprise insured vehicle struck mine. The insured party was backing out of a space to my right and struck my vehicle while I was at a stop. Ameriprise agent Mike tried to put negligence on my behalf for not honking to warn the other vehicle. If I had the time to honk, I would have done so. They are specifying I am 10%-20% responsible due to the fact I didn't honk to warn the other driver. Really?

I took the Ameriprise auto insurance and got a quote. It usually works this way: You fix a quote and submit some documents that they need from you, and then sign it and send it. If you do not sign and send it, they will select some default policy and update your quote. I was well aware of that. I received the documents at home and I did not want to mail it to them. Instead, I decided that I want to scan and send them. So I called them and asked them if I can do that. They said that it is possible and send me a pre-filled form. All I had to do is update my health insurance information, scan it and send it back, which I did. But in the meantime, the money credited from my account was $250 more than it was supposed to be.

I have auto insurance through Ameriprise. For most of the duration, I've had stellar coverage, have never had to file a claim, and the rates were excellent. Then I got married and a giant cluster of non-communicative mistakes happened on their end. First, they tell me that by Texas law, my husband has to be on the policy, even though he has his own vehicle and own insurance provider (If it's the law, why didn't Allstate put me on my husband's policy? They know me. I have life insurance through them and I've even gotten a quote from them for auto insurance, so they know I'm a licensed driver.) Okay, that's fine. I added him. My premium went up like 8 dollars a month. No biggie.

I asked my new rep from Ameriprise what happened with the $50k I put in after tax and also, I wanted to know what they were charging me to invest my money. It's been 3 weeks and no answer. When we were approached by Ameriprise, we were told the cost was 500 dollars a year. In the initial meeting I asked how much because I did not want them moving money around just so they would make money. I was told by Jason that I did not have to worry about that because the 500 dollars covered all trades. Years later, I find out I was lied to. Now I can't get a straight answer. I am looking for other people out there that were also lied to so we can have a lawyer look at it. We are with Ameriprise located in Newark, Delaware. Please call me with your experience.

IDS increased Personal Injury Protection premium by 343% in 1 year. And when I called them, it's because they had to reevaluate the districts. Three cars we have in Orlando increased about 30%. But my son's car in Miami increased 343%. The car doesn't worth that much. I don't recommend this company to anybody.

My mother paid into her annuity for over 15+ years, and when she passed away, I was first told that she received monthly payments. They found out she did not; she reinvested it. Then, I was told that, yes, it was there and worth about $43K. Then $30K was deposited into my account, then removed. I called. They said they'd forgotten to add in interest, so it was really $33K. Then, they removed the $30K and put in $21K saying nothing! I tried calling my advisor, and he danced around and said it was Minneapolis' fault. Don't ever go to Rodrigo ** if you live in San Diego, I'll tell ya that. So, I hired an attorney and requested all documents. What I have received is a letter (form letter), mind you, that just says they didn't account the sums. That's all! So I tried calling, but they have no voicemail! I put a letter in writing and have demanded a complete accounting of the account in hard copy, or I'm bringing their butts to court. They are the worst, the absolute worst. Do not do business with them.

We filed a homeowners claim in 6/2012 with Ameriprise for roof damage caused by hail and wind in 3/2012. Ameriprise sent an adjuster out who told our contractor and us that there was a lot of damage and their recommendation would be replacement. The claims representative didn't contact us after the adjuster's estimate. We received a check for repair. We made several attempts to contact the representative to discuss claim, but to our misfortune, there was another hailstorm that came through and we suffered additional damage.

I purchased home insurance at the end of July. I signed up for monthly automatic payments. In September, I received a letter telling me that my policy was cancelled and they want to get paid for the month of August. After long talks and e-mails back and forth, I was told that the reason why they cancelled my policy is that they could not retrieve the money through my bank. I went to my bank and they did not have a sign that an inquiry was made. Nevertheless, I offered to send them a check in full for the whole year, and they told me that they are sorry but they cannot do that.

A month has passed from being hit by a insurer of Ameriprise and they have yet to get back to me with fixing my car and a rental. They are the most sorry IC I have seen. The accident happened on 10-18-2012. It is now 11-12-2012 and nothing has happened. Sorry, sorry.

Ameriprise Auto & Home Insurance Drags its feet: Their client collided with our car. The police issued their client a ticket and wrote a police report that makes it obvious that their client was at fault. Ameriprise offered to pay us 50% of the damages. I would think twice about ever doing business with them. Here's the email their claims representative sent me offering to pay 50% of what they are responsible for: "The initial review of the damages and estimate with statements from all parties, we have offered to cover 50% of your damages to your vehicle and 50% of basic transportation if needed while your vehicle is being repaired. We do have some room to move; however, we would not be able to cover 100% of your damages. Thank you."

If I could rate Ameriprise as less than one star, I would. My daughter got married on Sunday, Oct. 14, 2012. I did my taxes on Monday, Oct. 15. To say I have been overwhelmed is an understatement. I forgot to pay the car insurance, which was due Monday, Oct. 15, 2012. I tried to log on to their website but it would not let me. I was beyond frustrated I called but could not get through their robot voicemail. I hung up and called Tuesday, Oct. 16th to speak to a real person. When I spoke to the real person, they told me my policy was lapsed and they did not care that I was a customer since 2005. They told me they could not reinstate me because I had too many claims (I did not). They could not come up with the claims so then they kept repeating I did not pay on time so I was cancelled.

We have had our cars and home insured with Ameriprise for over 5 years. Though their agents can be polite, they can be rude and immovable, even when they have incorrect information. My husband recently called to verify the policy on an older car that we let our college student use once in a while. He has a motorcycle for 90% of his transportation needs (insured through a different company). By the end of this verification phone call, my husband was accused of lying about the use and garaging of this car. My husband was so upset about this encounter that he removed this car from our Ameriprise policy. We then received 4 or 5 calls a day wanting to "verify the garaging of our 2 other vehicles.”

I possessed an Ameriprise Homeowner policy for over 10 years. I was never late or missed a payment. During this time, I paid them in excess of $12,000 in premiums. I sold my home and called two months prior to the cancellation date to cancel my policy. Ameriprise called me three months later to claim that my policy was never canceled and I owed them $59. Really. I had paid Ameriprise over $12,000 and they want $59 because their employee didn't record my cancellation? I ignored it and 9 months later, a collection agency contacted me for this $59. Was the amount of a tank of gas that important to a multimillion dollar company that they actually paid a collection agency more than $59 to contact me? Ameriprise Customer Service was of no help whatsoever. Each time I called to explain their mistake, they read their script and insisted that I had never notified them of the cancellation. What a waste of my time! Beware!

Our master bathroom floor bubbled up and there is water under the tub and shower and flooring. We came home from AZ and it was there. We filed a claim and after two inspections from the same people, they determined that is was a maintenance issue and will not pay for anything. We have never had a claim before and have paid for years on all insurance. I sent the claim to the office of the insurance commissioner and they pursued. Ameriprise has a clause in their policy that protects them from any little leak. We have to spend at least $12,000 to redo our bathroom. New everything, including flooring, tub, and shower. Ameriprise Insurance is one of the worst insurance companies ever. I will do everything to let everyone know how bad they are. What wouldn’t pay for anything? We will definitely look for another company.

Deceptive practices of Ameriprise Financial - My complaint is about an Ameriprise financial planner who withheld vital information about a fund he endorsed and sold to me. Three years ago, as I was about to retire, I opened an Ameriprise account to obtain professional help in managing my finances. I explained to the Ameriprise advisor that, due to my age, I wished to invest conservatively. He suggested several mutual funds and encouraged investment in Inland American Real Estate Investment Trust, saying that investment in real estate would "round out" my portfolio and that buying shares in a REIT would be much safer than buying individual property.

I was in an MVA on February 13, 2012 and I filed the claim with my insurance company, Allstate. The next day, Allstate Claims called me and I told them my story about the accident and they were helpful on my part as far as filing claim.

My roof and fence were severely damaged in a recent hailstorm. A lot of homes in my neighborhood had damaged roofs as well and most of them have been replaced with new roofs through their respective insurance companies. When I filed a claim with Ameriprise, they sent an adjustor to my house who took detailed images of my roof and all other damage. Ameriprise, on reviewing the pictures from the adjustor, claims that the damage to my roof is caused by "blistering" and not by hail. So that means that out of every home in my neighborhood that suffered roof damage from hail, only mine was somehow caused by "blistering". It is very obvious to me that Ameriprise is trying to get out of paying me for repairing all the damage to my house.

Spencer ** with Ameriprise divulged confidential information about an account to a non-account holder. Spencer told a different client (his friend) how money was being spent/distributed from an account that was not owned by his friend. We own the account and his friend just informed us of the details of how our money was spent. His friend stated information that only Spencer had knowledge of and he also stated explicitly that Spencer told him the information. There have been no consequence for Spencer's actions yet. What can we do about Spencer's actions?

I can't believe Ameriprise is still in business after how I have been treated is any indication of how they do business. First, they didn't watch my account and it ended up losing $30,000. Then they cost me an additional tax bill adding $64,000 when the money was supposed to be tax exempt in the insurance. I was not told of this situation to begin with.

I've had a poorly-performing Ameriprise brokerage account for many years and recently decided to close it. I liquidated everything to cash and then asked for them to send me a check for my money. They charged me a $100 fee to close the account. I spoke with several people, trying to escalate to someone at Ameriprise who could justify the fee. No one could justify the fee, and no one was willing to waive it.

During my divorce I was advised by an Ameriprise advisor to put my money in an account that paid me each month. Long story short, I lost $50,000.00 by following his advice. He/the company should be held accountable. It's probably too long ago (more than five years) but I still have not recovered.

I had a fender bender, and the insurance that I had at the time doubled my rates. I had heard good things about Ameriprise, and when I checked them out, their rates were much lower than what I currently had, so I changed over. But every time a new policy would start, my monthly payment would be larger. When I called and asked them about it, they couldn't answer me. In order to make my monthly payments affordable, I had to drop my uninsured motorist coverage. They insist on automatic deductions from either a checking account or credit card, and won't let you pay online or by mail. Needless to say, I can't wait to be finished with them!

Lisa ** was contacted in order to determine Ameriprise policies regarding Fiduciary Responsibility with clients. A satellite office of Ameriprise violated said responsibility by transfer of financial accounts from local office to headquarters without client approval or knowledge, and charging client for professional services. Two certified return mail letters have been written to Ameriprise, Lisa ** since 21 September for transfer of accounts that occurred on July 28 by one Matthew ** of Toledo, Ohio.

I was in a car accident and made a claim. I was told that if I used their preferred auto body shop I would receive $100 discount on my deductible. I used their only preferred shop in my area. A year later the paint was peeling off on all of the panels that the shop repaired.

The first of the year, Ameriprise began charging a $20 per quarter fee from my investment account. It is not clear how they informed clients of this new charge because I didn't realize it until the charge was made. I told them that it was unacceptable to me and since they would be charging almost 15% of the dividends I received in the account, I would be closing my account. They then charged me $100 to close the account.

Mr. Dale ** in Eugene, Oregon, intentionally breached his contract and did not honor his financial obligations. I did not want to be the person who posted a comment like this, but I felt like I needed to let everyone know as I would hate for another person to get burned by this financial advisor.

Ten year ago, my husband and I went to American Express financial advisors, because my husband was preparing to retire. We went there to find out the best thing to do with our stocks and investments, once we retired. To make a long story short, we wound up being sold a variable life insurance/investment policy, in lieu of the spousal retirement benefit that we would have gotten from GE. We were told that if we took the spousal retirement option from GE, and I passed away before my husband did, the monthly deduction from my husband's pension, would never stop, even if I passed away first.

About 16 years ago, my husband purchased a Universal Life insurance policy to help me and our family when he dies. My husband is a 100% disabled veteran and 10 years older than myself. We paid $450.00 a month faithfully. At one point, I noticed that the direct withdrawal was not being made by Ameriprise. I called and was told that the dividends were paying it. I asked that the withdrawal still be made to build the fund; it was started up again. I also withdrew (I think) $7000 once for home repairs. When I asked about repaying that, I was told I didn't have to, that it was my money.

I have an umbrella policy with this insurance company. I called originally because I have a crack on my windshield. I was told by the customer service that they don't cover glass damage in New Jersey. They ask me if I wanted to put a claim which would affect my $500 deductible. Since the damage was minor I thought it could be fixed. I found out the next day that it could be fixed for free as part of my comprehensive policy, but by that time, the damage has spread from 1/2 inch to about 10 inches.

My father bought a $110k "Universal Life" policy and rates increased yearly to over $1000 a month. After we investigated, we found out if a claim is submitted, the policy would only be 1/3 of value - if that. The broker would not respond via telephone or mail for past few months but the secretary said that the best way to contact was by email (my 83-year-old father does not know computers!). Family recently was in progress changing to another service and Ameriprise is dragging their feet.

I requested my withdrawal of my 401K Plan with Ameriprise Financial. I requested this on 10/14/09. I was told by Piyush on that same day that it would not be a problem and that I would be receiving my full balance withdrawal within 7 days. And I specifically stated I need it for my mortgage, because I am close to foreclosure. My bank is waiting for this money. They sent a collection agent to my home, and I showed them the Ameriprise paperwork showing that the transaction from Ameriprise was being processed. This money would be used specifically for my mortgage payment.

I worked for Ameriprise and they are a selling organization. The "advisers" don’t have any education in finance and are trained often by freshly minted college or even high school grads. It was pathetic, the only thing they did is teach how to corner and sell useless plans and mediocre products. As an MBA, I had a great advantage and that helped me tremendously but they provided no guidance. All they wanted was for the advisers to sell financial plans, Variable Universal Life insurance and annuities.

Five months ago my friend passed away and left her finace and myself beneficiaries to her accounts with Ameriprise Financial. This was not a life insurance policy. They refuse to hand over the accounts. They want the death certificate to read it was not a homicide. The autopsy report wasn't sufficient nor was the amended death certificate. The doctors have said this wasn't a homicide, but the actual cause of death is undetermined.

My wife and I have an Amerprise account with her brother listed as our Financial Advisor. In an email we received from him on Friday lists many slanderous and distributing comments. My biggest concern was his disclosure of personal medical information with Ameriprise corporate. I feel that this information is strictly private and confidential and concerned that Mr. F disclosed this information within Ameriprise without my consent. Any thoughts or ideas would be greatly appreciated. I do not believe my personal medical information is appropriate for any conversation within Ameriprise.

Ameriprise is all over asking for ANYONE with a pulse to come be a financial planner, using the pitch No experience necessary. Last year, they even tried to recruit my friend who has a degree in AGRICULTURE! She knows NOTHING about finance! I was young and stupid and out of college and got several harrassing calls from Amy Limas-Hanson, finally agreeing to come in. I bought their BS hook, line and sinker.

In November 2006 my wife (8 months pregnant), my 73 year old mother-in-law and myself were in a automobile accident and suffered some serious injuries. I had purchased the medical rider for my policy covering up to $50k of medical bills. Only my wife has needed extended treatment (2x month physical therapy) and have only used about $9k of the total coverage.

I received a post card in the mail for a free no obligation financial planning pamphlet. I sent it back but said that I did not want to be contacted by Ameriprise Financial (I am on the do not call list). I received repeated harassing phone calls and finally agreed to meet with the financial adviser who was aggressive and unyielding. I ended up investing my 401K's in an annuity with them. He did not explain the terms of the annuity including any surrender charges and refused to managed my investments according to my express wishes. He was argumentative and even though he eventually agreed to move my funds and requested blatantly to put them where he wanted them. I filed a formal complaint with their compliance department (they are bound by their industry regulations) and they made excuses, didn't address the issue and refused to rectify the situation. I will pursue additional recourse as this company seems to endorses unethical practices.

We filed a bill for medical services for injuries to a patient. She sent it to her carrier, ameriprise auto & home ins. They sent a bill review back, disallowing about 25% of the charges, using explanations such as the procedure code billed is an invalid code for the date of service entered. When we contacted them, I was told the system did not recognized the code. It was a standard billing code used nationwide. they repriced the billing amounts with this explanation; the procedure code referenced by the provider was used more than what is normally expected within the scope of a provider per claim. The code they refer to was used ONCE for a final exam. This is very customary in an injury case. As you can see, the explanations are gibberish and unsupported. the adjuster claimed that their bill review was used on thousands of bills. Our bills are based on worker's compensation fee schedules, so they are among the lowest fees used. Evidently, that isn't low enough, as far as the PAYOR is concerned. We have filed medical malpractice complaints against them, as it is illegal to change billing codes to reduce fees or refuse payment for arbitrary reasons.

My disabled child and myself were involved in a two MVA in October 2007. The driver of the other vehicle was cited. Her insurance company, Ameriprise Auto & Home Insurance, was absolutely horrible to deal with. For the first couple weeks I tried to work out an agreement with them, since my vehicle was a total loss. They offered me much less than the value of the car. I told them this was not acceptable, that I was not asking for anything above and beyond the value of the car, but just a fair price so that I may purchase something of similar prior condition, value, and mileage. They lied to me and told me that they had actually offered me a very generous amount, and that I should not turn it down. I contacted my attorney to get her involved. She found that the value of my car was much higher than they had admitted to me. My attorney was unable to reach Jill, the professional handling my claim, for nearly two weeks. By the time everything was agreed upon, it was mid-December 2007. I was told to mail my car title to them. I did so.

I am a Certified Financial Planner and decided to apply for a position with Ameriprise. The interview was based solely on testing my ability to sell something to a client that they did not want. They used a sales pitch for travel rather than financial, using an employee to test how I could convince them to go on a trip that they did not want. They figured if I could do this, financial conviction would be no problem. STAY AWAY FROM THESE PEOPLE. There are many honest CFP's out there; don't use Ameriprise.

In March of '07 I was diagnosed with M.S. and could no longer work. I had a 401K which I wanted to move. I contacted Ameriprise, and they sent an agent. My wife and I decide to have him manage our money. The market started going down, and I contacted the agent. He came to my home and told me that he had been promoted and was giving our money back. He also said that he would still manage our money. He also said that he would move some investments around, but never did. Since then I have e-mailed him several times with no response. As of 1/14/08 my portfolio is down $9,200.00. That is about 15% of my life savings

On 02/28/2007 I called my insurance company to add another vehicle to my policy and they told me I involved in an accident on 07/06/2006 and they put me at fault and paid to two other parties. This company didn't contact me before or after they made decision on this claim. I traveled on a three-lane road and one guy switched in front of me so fast and hit on the car in front of me. It causes lot of damages to his front end and other cars rear end. Since he took the space in front of me, my car barley hit his rear after I stopped my car. There were no damages on the front end of my car or his car's rear end. When I spoke with my insurance company they told I'm only responsible for the rear end damages of the car in front of me. I believed them and didn't follow up the claim since there were no damages on my car or other party’s rear end. This insurance company didn't inform me any thing else until I called and add another car to this policy. Ameriprise didn't even inform me before or after they settled this claim. Now my driving history looks bad and I have no idea how to fight with these people.

Back in April 15-2004 I opened an IRA Mutual Fund with American Express Financial Advisors Inc, In Plantation,Fla office. Now the Ameriprise Financial Services, Inc. After 4 months my financial advisor was promoted and from this time it has been a roller coaster dealing with Ameriprise. Since this change for more financial advisors were allocated to handle my account and each time I have asked to review and change my portfolio as the market has changed since the origination time, no one of the assigned advisors have done so.

This company has totally mishandled my brokerage account. I am on my fourth financial advisor! I am not making near the return promised and the most recent blunder was a returned check on my account. The check was for $1,000.00. I have more than $11,000.00 in my account. The return letter said I have zero!! I then went online since it is after hours and see my account information has not been updated since 1/20/06 and my old advisor is listed!! They are now ruining my credit and they need to make this right and let me close my account!!