AccountNow Prepaid Card Reviews

I'm writing this review more as a cautionary tale. People, pay your bills and splurge on a REAL, AMERICAN bank. Here's why. I lost my debit card with AccountNow. I called and reported it missing and requested a replacement. No problem, except the teller made an error in the address. I have a friend who works in the USPS and they send it back for the tiniest mistake to minimize liability. So I call back about a week later to fix the address. The idiot representative blocks the entire account so I can't even pay my bills or forward money to a friend to get it out.

Had my taxes dd on to my AccountNow prepaid gold visa card. Did taxes on 19th, accepted on the 21st, said I should have money sent by 26th. Well I first read all these horrible reviews and I'm not gonna lie... I freaked out. Omg, all these people, I'm not gonna get my money, what will I do!??! Well I know it's only the 27th, but I had zero issues at all! It took off ten dollars for a fee, but getting a few thousand dollars, honestly why would I complain about losing ten bucks? I mean, the people at the card company have to make money too (They have lives too).

I went to jail for 43 days. When I got out I tried to take money out of my account. May I remind you I had $1.500 on my account. It was restricted. I call them up - they ask me to send my ss card my Id and a bill with my name on it! I sent it 4 different times and called them 10 in a ten-day period - nothing! My account is still restricted!

AccountNow is the worst mistake I ever made in my life... It has been two weeks and counting since I direct-deposited my tax refund on this scam your AccountNow card. Document after document I still haven't received a penny out of $7,823 so if you have any way that can help me resolve this issue please make a recommending post. And if you're thinking about getting this card, do yourself a favor and forget about it.

I have been dealing with account now for almost 2 years and I've never ever had any good come out of it. I've had to give my money to people who I did not authorize but this is the last of all when I miss you my taxes. I had my taxes set up direct deposit to my account now Visa Gold Card and I had to wait over 2 weeks for me to get my money. When they said that I could get my money up to two days faster which is false advertisement and then they said I could provide my tax refund for up with up to $15,000 which is also a false advertising because there's no such thing. They have no way and then not only in debt and I don't get my tax refund two days early but the david it post.

I went and added money on my card so that I can rent 2 movies. Well long story short, it was declined. So I called them and the guy told me I was charged $10.00. I told him that just 3 days ago I was charged for that and that he can't charge me twice. He said sorry and that there is nothing he could do about it. I highly suggest to everyone not to get this card. You will regret it. I'm furious right now.

I had AccountNow for years and twice I had to wait for my money to be posted. But now this year alone it is only February and it happened twice already at a very important time!!!! My paycheck was posted the 13th, Friday, and it is now Monday, the 17th and still no money. I called them 3x already as to why. The first rep said it will post overnight... So I waited then... no money. I see it there but not posted to my account. The next rep said there is no way of knowing who sent the money, so it's being held for authorization. It's being sent the same way for years. Why does sometimes you can't see that the same amount must be from my paycheck!!!!! I have had it with ACCOUNTNOW. BEWARE!!!

I received my direct deposit through this account. And I did my taxes and had it direct deposit to my account with them. I received my notice telling me that my refund was sent to this account since the 11th and now today got the notice saying it has return and now I will be receiving a check. And I have bills to pay.

Have anyone ever had any success with this company (AccountNow)? They have $4914 of mine on hold and have restricted my card. Have they ever unrestricted anyone's card? All I'm hearing is bad, very bad things.

Okay I have ordered this card offline and had my tax refund deposited into this card account. I waited a week for my card only to find out they sent my card to the wrong address. When calling them about my card they locked my card right away and restricted me from getting my funds out of this account. They requested I send files. I sent all the files which took them 4 days just to review, on the fourth day I called and they tell me 1 of my documents was rejected so I submitted a different document today, and they tell me my restriction will be resolve within 5 days. This is complete **!!! I need my mother loving money out of this terrible account asap, I have bills and kids that need personal things as well. They have no right to play with other people's money.

Hi everyone. First let say sorry for what happened to you or is happening to you. After reading all of those wrongdoing on the part of account now I wanted to share with you this simple solution to getting your money back. Back in 2008 I had the same Issue as most of you did, I received my paycheck through Direct deposits and loaded on account now. Soon after my account with them was lock and they needed me to fax them all my legal information. After numerous phone call with those ** one of them told me by accident I'm sure that if cancels the account the money would be mail to the account's holder address which they did. I think it took 7 to 10 business days but they did issue me this weird-looking check with the remaining balance on the card. That was the only way I was able to get my money and say goodbye to those crooks. Anyway hope this help. Good luck.

Got card for refund once came in mail last name was wrong. 2/7 same day wmr gave me ddd. 2/11 I called them about the error THEY made told me to fax ID ssc Bill & pay stub. I faxed that & birth certificate along with several pieces of mail. Called to check, they said they never received so I re-sent today. Same thing, I asked CSR since my name didn't match what irs sent, wouldn't it get rejected and sent back? I was told no because my ssn was the same so I asked to speak to supervisor.

I have 6 kids and this company has taken my entire refund. We have it so hard in America and they allow this people to come over here and take from us. It's not fair. If it's that easy, then I'm in the wrong business. This is wrong. They said the IRS couldn't verify my DOB and Social and it was returned.

I have a AccountNow prepaid card that my direct deposit money go in. AccountNow will not release my funds. I have done all that they ask me to do that is proof of ID's social security number and address. I was told back in December that my update AccountNow card will have my direct deposit on the new update AccountNow card. A new month and the same story. I have sent them over and over repeatedly the same information and still AccountNow keep telling me to resend the same information in December 2014. My card was out dated. I was told it was okay to use it a outdated card. I told them I needed a update AccountNow card. Tthey won't release my funds. My phone is turn off my gas is up to be turn off my rent will charge me late fee my car Insurance and life insurance policy will drop.

I had my tax refund deposit into AccountNow bank. When trying to withdraw over $1000 out of the account the card was declined. I called customers services and ask why was the card decline. She said because of the daily limit. I ask for a transfer to another bank and she said they don't do bank to bank transfer, only AccountNow to AccountNow. That sucks. After I get all my funds out this account definitely will be getting closed.

I loaded 560 on my new prepaid AccountNow card on January 23rd of this year. They required that I fax them verification of my original document load receipt and my photo ID... Faxed this in on the 23rd. The first agent told me that they would review and lift the restriction the same day, but never got it they said... I've called about this at least 7 times. Finally the last agent went thru all notes and called the other department. So this last agent gives me the website to upload the documents... and wait another 24 hours for them to review the documents - this after being without any money to pay my bills or buy food the whole weekend. I'm really worried I'm not gonna get my money back at all... If that happens I lose everything I have strived so hard to work for.

On Dec 1, 2014 I purchased $20.00 MoneyGram Visa card for autistic 18-year-old son's allowance, for internet purchase. I did not want him to use our Bank card for fear he would be swindled. By the time we got home they had removed $4.95 cents from card for start up fee, then 10 days later without our knowledge took $4.95 for monthly service fee. They in less than 3 weeks time frame from moments after purchase till card had zero balance took half of what was initially put on card to begin with. I have used many prepaid cards since they started coming out, and still do, ones for major bills, cable, water, wifi, etc., to ones for Amazon, eBay and online purchases, and rainy day safekeeping. Our Bank is only in California and with minor children and the cost of ATM fees this is easier than having my financial information out there.

I had several hundred dollars come up missing from my account. I spent four days from 8 AM-10 PM on the phone trying to reach the dispute department with no success. When I did finally reach them, the customer service agent seemed very unprofessional and unorganized to handle the situation. I filed the dispute and sent my written documentation with my signature. They issued a new debit card and asked me if I would like it sent via USPS 3 Day for a $25.00 fee. I explained to the agent that I did not have $25.00 because my money had all been stolen. The agent told me since I had gone through so much trouble, the fee would be waived and the card would arrive the following Monday.

When you contact customer service they provide no actual service, they read from a computer screen and have no actual helpful info. Everything they say is untrue and you cannot accomplish any goal. This is a scam with none in charge and it is appalling visa allows their logo on this card. Do not use this card. One problem after another with no solution when calling customer service. Any other prepaid card is recommended.

To begin with, the card was provided to me by my car salesman. It was suppose to help me establish credit. Once I received I noticed it was just a damn prepaid card. Good thing is that I needed it since I was having so much trouble with my bank and getting my pay two days faster as promised. I switched to the account now. The first DD I did not receive my money two days sooner but one day later than I did in the past. Going forward, it comes two days prior to pay date which is awesome.

PLEASE do NOT bank with AccountNow. Every week there is a different issue. When I first got my card they told me that I would get paid up to two days early. They also said that they do not hold money. Once it is received it will be released. That was a bold face lie. They have been holding my direct deposit now all day and they put the problem on my job. What they don't know is that my husband is in banking industry and if they have a pending deposit they have my money. I DO NOT RECOMMEND ACCOUNTNOW to ANYONE!! They tell you anything to get you off the phone. The rep that I spoke with was not knowledgeable at all. I literally had to guide him. All I'm going to say is that they have lost another account holder.

I applied for an account now prepaid card so I can have some type of an account card to keep me from keeping cash on me. I loaded my prepaid card with $1400 and soon after my card was blocked for no reason. I contacted the risk department and I was asked to fax over some personal documents and I will receive a call in about 24-48 hours. Well to make a long story short I never got a call back, card still blocked, and the csr is giving me the run arounds. I was told by one representative after 90 days the money is donated to different charities. I just wonder what's really going on behind the scene. It's been 6 months now and I wonder after reading so many complaints about this company there must be illegal issues going on with them.

I gave them my information and because the lady can't speak good English she said I answered wrong. But I didn't understand her at all. Then fab shoe took money off my card then I had them to put it back. Went to take it off and my card is restricted. So I send them my social security card and driver's license plus a piece of mail and they still won't release my money. It's my money, they didn't give it to me and now after wait a hour or so to talk to a manager, she was rude and told me to go to the post office and have them give me a letter stating that I get my mail. It's been two week and now it will take another two weeks. I will not rest until this company go under. They hold people money and do help out the people at all. Manager is bad as the employee. All I ask for is my money and I will never deal with this company again. I hopefully you as people don't deal with them.

This is scary! I have over $3600 in this bank, and after reading all the disgruntled reviews, I am very worried. This has been going since may and seems there are a lot of repeat issues and no one at account now is reading any of them. My issue started in May 2014. Upon not receiving my card I was told I listed a post office box. The novice of bank customers know to list a physical address. The rep argued me down that I had one so as others were told I had to prove to them I was not a terrorist and needed to send them a copy of a utilities bill again as others. I don't have any. My sig other graciously pays them, wild goose chase to my local post office to have them give me a letter stating that I do receive mail at my address.

This card and company are the worst in all of the prepaid industry and I for one urge anyone looking for an account NOT to even consider using account now bc they are horrible! And apparently they are thieves bc they have been holding 3,400.00 (a refund to me for an overpayment...) hostage on my account/card for seven days, with no explanation as to why there is a hold. First of all, NOBODY speaks English very well here, and apparently they aren't governed by the same rules when it comes to dealing with customers bc these folks will leave you on hold for over 45 minutes, and will come back to the phone with darn lie!

I have only had my card one week. I was not aware that if you swipe your card at the gas pump that they will put a hold on your account for so many days! Being that, my whole entire check is direct deposit to this card and the fact that I like to fill my car up with gas weekly is really a big issue. And not only that, but I have to wait until the hold is removed to get MY money! I can't get any of my Christmas shopping done because it could take up to 2 days, if not longer for the hold to be remove.

My card was stolen by someone. I fax all the paperwork account now asked for. At the end of the day they said I stole my money. They never did the proper investigation. I went to the place where my card was used, they said account now never contact them. I ask to speak head people at account, never got to speak to no one.

I held the card received as a gift. When I went to activate it I was told there was NO BALANCE!! Fees were deducted monthly without my knowledge or disclosure on packaging. I never opened the card until I was ready to use. They say there is nothing they can do!!!

I don't know where to begin honestly. First I ordered a card with these guys and it never came in the mail. I verified my address a few times! I went through three different people trying to get the money back that I loaded into the account, just wasn't about to go down like that. I have done business with this company before and it was quite pleasant. This situation has caused so much additional stress. If you're military, I just wouldn't deal with this company because they just don't understand the nature of our job. The customer Reps where professional I do agree, they just don't have enough power to tackle tough situations. I did get help though! They came through! But I thought I would share.

I am sick of this bank. They make statements that they don't backup. I am really pissed today because I woke up this morning, my regular pay day, and I haven't gotten paid yet. I don't even see my pending deposit and my job processed all this information Monday. Everyone I work with got paid yesterday and that's because they are with a real bank. I have worked seven days for my pay and now I have to wait until they are good and ready to release my pay check today and that's up until midnight. I can't get gas for my vehicle or anything to eat and I have to be back at work today. I have bills that are due today and this stupid bank is going to make me late on that. This is something to report to the better business bureau in their area, all over the country if it's possible.

I was given a "$25 gift" card and after 1 month the balance was -4.95. I since learned that this was advertised as a gift card but once purchased whether activated or not there is a $9.95 maintainence fee every month starting 3 days after purchase. The card was purchased in Aug 2014 and first tried to use it in Oct 2014. I called and they offered a 1 month refund of $9.95. I feel the entire $25 should be refunded.

My 7 year old daughter was given a $20 gift card for her birthday from AccountNow. We had trouble activating it, so I just gave her the money. When I went to activate the card this morning, all the money had been eaten up in fees! What a bunch of CROOKS! THE CARD HAD NOT EVEN BEEN ACTIVATED YET!!! I called (866) 949-3376 for customer service to talk to a supervisor - they were extremely aggressive with screening my call - guessing they get a lot of angry calls? Finally after three attempts I got through to a supervisor - who refused to do anything at all. IF YOU ARE READING THIS - DO NOT PURCHASE ONE OF THEIR PREPAID CARD!!!

My Ex husband sent me a ACH transfer from his bank to my account on Account now, it take's up to 3 to 5 days for a deposit. He sent it on the 1st of October and it's now the 13th of October. I called Customer service and they told me there is no record of him sending me money. He emailed a photo of his bank statement showing that the money was taken out. So where is my money?? all $1.024.00 of it!! The account number and info was correct when he sent it. The bank has no idea where it is... they put a trace on it??? from what I was told.

To start off with I thought I had found a great company to do business with. Signed up, got my card fairly quickly in the mail. I had already been paid through direct deposit before I had received my card and the money was waiting for me when I got my card and activated it. Then I get paid the next following Friday and my direct deposit is sent at 3:34 am in the morning along with my online pay stub to my email. I start by realizing maybe it will take a bit to go in but by 4:00 pm I'm wondering what's going on. I keep checking to see if I have a direct deposit pending and to no avail do I have one all day. I start by calling and going through the automated system and like it said online, I don't have a pending deposit. So I call a customer service rep who I barely understand to get told that my employer probably hasn't sent it yet. So I get with my company and ask and they inform me that as soon as I receive the email that the deposit has been made.

So I got my prepaid debit card with AccountNow after I got my tax refund through Turbo Tax. Once I received the card, I activated it and everything seemed as if it was all well. I was going to use the card as a back up card for extra money in case anything happened with my main bank. I just got a new job and I set my direct deposit up with my AccountNow account. I got paid on 10/03/2014, but no money was in my account. I contacted my job and asked if they knew why my money wasn't in there. They did their part and it all fell back on the AccountNow company. I called the AccountNow company on 10/06/2014 to see what was going on and they told me that they NEVER GOT A NOTIFICATION ABOUT A PENDING DEPOSIT. But my pay stub showed that the money was deposited into my account. I will NEVER use them again. I really needed my money and to get robbed of it was wrong.

What a nightmare!!! I am furious! I start selling on Amazon, I use Account Now as my bank, though I would have been better off giving my money to hold to some drug addicts in bad neighborhoods because these crooks will not release my money. I worked for them so they can collect $10 a month, dwindle my funds away - well guess what, Small Claims Court here I come! They lie on the phone, they barely speak English - last time I checked this was the USA, not India!!! They have no problem taking my money but to release my money, I have to send them every personal document I own. And then once I do that, still not good enough, they straight out again lie to me, have a snotty attitude and won't release my own money. I HATE THIS COMPANY. We need a class action lawsuit against them because what they are doing is illegal and I am not going to allow them to keep what I worked for!

On a holiday when they were closed, they put a block on my money. Yep they stealing yet another person's money. My paycheck is direct deposited and they managed to block it as soon as my paycheck was deposited - no notice or warning. I sent them the famous documents they are getting so well known for asking for. They Lie. Can't tell me why this happened because there is reason for it. That's all my money. I can't get gas to go to work or money to eat. Bet they have food tonight. I want my money and still don't have it. No reason for this.

I ABSOLUTELY HATE THIS CARD. I REALLY FEEL LIKE I WOULD'VE BEEN BETTER OFF WITH A BANK ACCOUNT! At least with a bank I can go to my bank and get MY money with no charge. These prepaid cards are a jip! $9.99 for a monthly maintenance fee. They charge you to swipe your card. They charge you to check your balance. Worst of all you have to pay just to reload the cards. What perks am I getting? Screw this card and all the other prepaid cards. I've lost so much money with this card!

I've been with AccountNow for 8 years and am trying to close my account. They are making me provide all types of ID and something called a "Letter of Indemnification" whatever that is. No one seems to have a clue. I am tired of getting the runaround. I think I've been robbed of $1600.

I contacted this company when I couldn't figure out for a week where a direct deposit I was expecting had gone. Of course Account Now's automated system picked up first and after I provided all the info it asked me for it went ahead and provided my account balance which was for the exact amount of money I happened to be waiting for. My next step was to talk to a rep who could issue me a new card. Well I got on the phone with a rep who of course apologized and told me she could assist but this same rep in this same conversation after I explained what happened actually tried to tell me that there was no funds in my account (even after the automated system had just told me there was).

I have been with Account Now for 5 years. I have never had a problem with my direct deposit from my employer or IRS. I am always able to get through to a customer service rep. with a problem. I learned you have to listen all the options in order to get a rep. The Rep. are always solve my problem and when I ordered a replacement card I receive it in less than 7 days. I am honestly getting nervous reading these comments. I could not afford for my account to be frozen or my account to be put on hold. I am going to count my blessing and pray I never experience any of these issues. I live from paycheck to paycheck so obviously these comments are disturbing.

I receive my Social Security check on my card because I am disabled. They closed my card today without my permission and without my knowledge. I'm currently home once I was waiting for my check next Wednesday to get a place to live. Now I'm going to have to wait until August after calling Social Security to get a place to live. They stole 200 dollars from me. I disputed the $200 so they close the account instead. I will have no money until next month. They do not speak English. They do not call back when they said they're calling back. They are the poorest company with the poorest customer service I have ever encountered in my entire life. This company needs to be shut down. Anyone who agrees with me please contact me.

I am just beyond upset with this horrible company. I was assisted by a very poorly English speaking woman whom I could not understand. She asked security questions that I did not comprehend and then when I asked for further assistance, she said I could not be processed because I answered the questions wrong!!!! Can't believe it. I answered my own questions wrong.... So my account still is not processed and I have to take extra steps in hiring an attorney so that I can have MY OWN MONEY BACK.... WOW. Hands down worst experience EVER. THIS COMPANY SHOULD BE ASHAMED!

I have two card accounts that were locked. The total was for over $3500. I never even knew they were going to lock the cards. They did so without warning or notification. I filed a complaint with the BBB and my state Attorney General. I was contacted by Bancorp that my accounts would be closed because of the type of deposits I received and I would receive a check. Hopefully that is true so I can move on. If not then I will have to proceed with prosecution because that is clearly theft.

I am seeking the remaining balance for my card that was closed. If anyone could help me or offer me advice please do. AccountNow closed my card and will not return my money to me. AccountNow a/k/a READYdebit suspended my account without notice or reason, requiring me to send in a copy of my driver's license, signed social security card and a utility bill. *Prepaid Gold Visa Card ending in ** - current balance $933.38.

Today I bought a new card, which stated in bold letter send money online, pay bills. Came home, activated it. Tried to pay a bill, DECLINE, DECLINE, DECLINE. Called up and was told that vendor was trying to process as a debit - it had to be used as a credit. Went to another site. Which they only process as credit. DECLINE, DECLINE, DECLINE. Called again. This time we're told it can only be used in-store for credit purchases only. There is nothing like having money in their bank and not able to use it.

I have been a customer of AccountNow for 12 years. I have my social security disability check direct deposited into my account. On Feb 27th my check was direct deposited. I went to the atm and it told me I was unauthorized user. I tried again, same thing. I called the bank and was told that I needed to send my soc sec card a utility bill and an id. I told the bank last month my purse was stolen, I had filed a police report and had evidence of this. That all I could send them was soc sec card, utility bill, soc sec statement, medical and medicare card and birth certificate. I was told that those documents should be fine. Then I was asked if I had anything with my picture on it. I told them an old NV drivers license, I sent that. It is now the 23rd of March and nothing. My deposit is just sitting in the account. I asked them if I wasn't who I say I am then how in the hell did accept a check in my name cash it and take their monthly fee from it. For 12 years.

I did my taxes on Feb 19. I called the IRS on the 26. They said they deposited the money, but account now said they did a test run for zero dollars on 3/3/14. They said if I don't receive, then it's a problem with them so...... We will see.

I set up my bank account to be able to transfer money to an AccountNow card. My bank processed it just fine but it never showed up at AccountNow. There is NO email contacts for AccountNow and apparently no live people to speak to. I get 10 minutes of autobot runaround and then the autobot says, "Thank you for calling AccountNow. Goodbye." I wouldn't suggest anyone use them.

I know of 8 different people plus myself who used Account Now for their tax refund because of the early delivery of the funds. Account Now accepted our tax returns and after about 4 days they suddenly blocked the cards. One person was in the middle of shopping when her card got blocked. They could not give an explanation as to why it was blocked only that documents were needed to confirm identity. We have sent these people our whole life documents and still no release of the funds. After they got our documents they proceeded to say they closed the account and sent the money back to the IRS and it would take 6 weeks for the IRS to get it. Mind you the IRS stated that Account Now was the 3rd recipient and they originally sent the money to University Bank. Account Now refuses to provide me with any more information. Even though they have my full identity and all of my money along with others.

I did My Taxes... The IRS Gave me my Return and deposited my money on my Account Now card ....I used my card for a week. On Friday the 14th I went to use my Card To Buy A Car And Could Not Use it. I then called my card, it said I could not use it, then told me my balance ... I was told to fax over my identity documents and it would be reviewed that day so I did just that .... so I called back at 6 and was told no change, call back Monday and they did not work weekends.

I am very unhappy with the service provided by the account now representatives. After having my tax refund money deposited to my account I wanted to purchase a car from a private seller, since I couldn't pay the seller with my card and the max I could withdraw from the atm was 500.00. I did a card to card transfer to my boyfriend card so he could pull the money from the atm as well, giving us the money we needed to purchase the car. We had to do this for 3 days in order to have the funds to buy the car.

My card (I had been a customer for years) was locked because I gave too many donations to the Philippines during the flood disaster. During that time, I also lost my brief case so was unable to send in the documents they insist on me faxing to them to prove that I am who I say I am. That is the ONLY option they allow. Apparently just sending me a new card to the address they still have on file of transferring the funds to the other card I have with them is out of the question. Customer service with these guys is a complete joke. Also they were more than willing to accept deposits going to my account after the fact but will not allow me to have access to my funds. WILL NEVER USE THESE GUYS AGAIN!

I purchased eleven (11) Account Now Visa cards as Christmas gift cards for my grandchildren. I had each card loaded for $25.00 plus paid the $4.95 activation fee for each (which was clearly stipulated on the packaging). After mailing these cards to different states, my grandchildren tried to use them for the amount that I had loaded and were told that the card was only worth $15.05... Account Now had deducted $9.95 because they had not used it within 3 days of purchase... When my daughter spoke with a customer rep she was told "that information is in the terms and conditions and that should have been read before the purchase". Well, who is going to OPEN THE PACKAGING AND READ THOSE TERMS IN THE STORE? The terms and conditions are enclosed inside the sealed packaging. I am speaking with the store manager, presenting many complaints against Account Now and suggesting they pull all Account Now cards from the store and address this issue with the vendor for these cards... ACCOUNT NOW IS NOTHING BUT A BUNCH OF SCAM ARTISTS!!! Hope they enjoy spending my grandchildren's Christmas money as well as the huge amounts they've ripped off many other consumers.

I had my federal tax refund direct deposited at the end of January 2013 to my AccountNow prepaid Visa card. The IRS deposited it to my account, but I still hadn't received a replacement card from AccountNow, who had told me it had been sent 5 days before the direct deposit. THEY put the incorrect zip code on it, which normally doesn't keep my mail from getting to me, but for some reason I never received my card. In order to get another new card, I had to provide copies of my driver's license, mine and my dependent son's social security cards, IRS official transcripts of my tax return, and a recent piece of mail to my address with the postmark!

AccountNow blocks your money and shows "Your account has been restricted" message in the card's admin panel, EVEN when your balance is well positive and you do have money on your card. It's becoming a useless piece of plastic, and I don't have any idea where my money is and why I can't use them. Avoid AccountNow at any cost; it's better to choose anyone of plenty of other companies to serve you.

I put some money on my AccountNow card that I have been using for years to pay an important bill that I needed to pay in order to keep my job. AccountNow stated that my birth date did not match my original birth date. I sent them the documents four days ago and have yet to get this situation resolved. Now I lost my job and I still don't have my monies from them. They are foreigners and have no compassion towards a person's pay, but they took my money and put it on the card. I tried calling them but to no avail did I receive any feedback. Four days and I sent them what they asked. My funds still are not being released as of yet. I don't want to ever have anything to do with them again. Now I am out of a job due to their negligence.

AccountNow was a rip off. They asked people for their personal information. They froze my husband's account after his tax money was deposited to his card. Something has to be done about this company. I'm leaving to go to California where they are located. I'm going to the news station and put AccountNow on the news, for ripping people off. People have kids and bills. Then they will tell you that your money was sent back to the IRS which was a lie. The IRS has opened up an investigation on AccountNow so they were about to be in for a surprise. I hate AccountNow and all the fraudulent people who work with them. Their day is about to come and I hope they put all of them in jail. I warn everyone in my city never to use AccountNow.

I had my tax refund direct deposited onto this card and they will not send me another card because they are saying that the card that I have was blocked, but I did not block the card. I cannot access my funds and have faxed them everything under the sun, and they still are saying that they need more. I am so pissed off that I don't even know what to do. I have three children to take care of and I worked very hard for my money. I wish somebody would just take these people out of the game because they are ripping everybody off with their scams.

My daughter used her card at a gas station 5 days ago. I have talked with 4 customer service reps and it's the start of the blame train. Lie to people. They all said her money will be back on her card 2/27/13. So, I (her mom) checked it and no money, so I called them all day. They would answer and hang up then finally when I did talk with a rep (Kevin), he seemed so sincere. He even said, “This has happened to me.” My question to them was, how would you feel if this was your money, and he was like, “Ma'am I understand and I promise you it will be back on your card @1:00am.” Well, behold, he lied as well. This is so stressful and unfair. Who can you call? Who can you tell because somebody is getting rich off other people’s money? I would not recommend this card to no one! And I mean it. The word of God said, you (account now) may get by, but y’all won’t get away with it. God sees all you do. I’m a very upset mother in Georgia.

I can't believe what AccountNow have done to so many people. Now, I am a victim, a single working mother of 5 with my youngest being a month old. They have held my tax refund although I have faxed in everything they asked for: my birth certificate, a valid ID and a copy of my W2. Then they came with more stuff. I have no time or energy for them to keep taking me in circles. I worked hard for my refund and for them to hold $6,000 of my children's money is stressful. I've been out of work for a month because of my newborn, so I have no back up diapers and formula is low. I have put it in God's hands because he knows what I'm going through.

My account was put under review, because I was sent a card without my knowledge. I never received a card; they reported it lost without my full consent. And I still haven't had access to my funds.

They put a freeze on my account where SSI direct deposit goes into. Then, I faxed in all required documents 3 times, and they still won't give me my money and I am getting evicted and starving!

On October 14, 15, and 18, I had a document faxed three times to Account Now from Netspend Vesta to release a hold and have $102.95 put back on my debit card. As of October 19, 2011, the money has not been refunded and meanwhile I have incurred fees.

I have an AccountNow card to deposit the cash I get from a daily pay temp agency. AccountNow put a restriction on my account saying that my birth date in their system was incorrect. When I talked to them about it, I had to fax in ID, SS card, and a utility bill. I did that and now they are saying that because my license is expired, they can't accept it. Well, they are holding my money and there aren't any jobs coming in so I can't get a new license or pay for my house note. My wife is six months pregnant so, as far as employers go, there's nothing much that she can do. How the hell are we supposed to get our money out and pay what we've got to pay if they won't listen to me? They even went as far as hanging up in my face when asked to be transferred to a department that can help me. All I want is my money back so I can take care of my wife and my unborn child. Is that too much to ask?

I reported my Gold Visa Card lost this AM. My paycheck is electronically deposited into this account, now I'm being told I can't access my funds because I don't have a debit card!

Metabank iAdvance was canceled on October 13, 2010 and I wasn't informed until I checked my account to see when will I receive my son's social security check. I did borrow in the amount of $600.00, bringing the total amount to $675.00. I thought I could have borrowed at least $400.00 of that back, when the check was deposited into my account. However the program was closed.

I received two prepaid cards from this company sometime in March 2010. I activated one on June 20, 2010 while I was in Connecticut. I added $75.00 on the card and I first used it at a Citgo gas station to purchase $10 gasoline. I then proceeded to use it at a department store but unsuccessfully. I then called the customer service department only to find out that they took $9.95 for maintenance fee and I won't be able to use the card until the gas station transaction is cleared. They gave me a 5 days waiting period.