AccountNow Prepaid Card Reviews

I can't believe what AccountNow have done to so many people. Now, I am a victim, a single working mother of 5 with my youngest being a month old. They have held my tax refund although I have faxed in everything they asked for: my birth certificate, a valid ID and a copy of my W2. Then they came with more stuff. I have no time or energy for them to keep taking me in circles. I worked hard for my refund and for them to hold $6,000 of my children's money is stressful. I've been out of work for a month because of my newborn, so I have no back up diapers and formula is low. I have put it in God's hands because he knows what I'm going through.

My account was put under review, because I was sent a card without my knowledge. I never received a card; they reported it lost without my full consent. And I still haven't had access to my funds.

They put a freeze on my account where SSI direct deposit goes into. Then, I faxed in all required documents 3 times, and they still won't give me my money and I am getting evicted and starving!

On October 14, 15, and 18, I had a document faxed three times to Account Now from Netspend Vesta to release a hold and have $102.95 put back on my debit card. As of October 19, 2011, the money has not been refunded and meanwhile I have incurred fees.

I have an AccountNow card to deposit the cash I get from a daily pay temp agency. AccountNow put a restriction on my account saying that my birth date in their system was incorrect. When I talked to them about it, I had to fax in ID, SS card, and a utility bill. I did that and now they are saying that because my license is expired, they can't accept it. Well, they are holding my money and there aren't any jobs coming in so I can't get a new license or pay for my house note. My wife is six months pregnant so, as far as employers go, there's nothing much that she can do. How the hell are we supposed to get our money out and pay what we've got to pay if they won't listen to me? They even went as far as hanging up in my face when asked to be transferred to a department that can help me. All I want is my money back so I can take care of my wife and my unborn child. Is that too much to ask?

I reported my Gold Visa Card lost this AM. My paycheck is electronically deposited into this account, now I'm being told I can't access my funds because I don't have a debit card!

Metabank iAdvance was canceled on October 13, 2010 and I wasn't informed until I checked my account to see when will I receive my son's social security check. I did borrow in the amount of $600.00, bringing the total amount to $675.00. I thought I could have borrowed at least $400.00 of that back, when the check was deposited into my account. However the program was closed.

I received two prepaid cards from this company sometime in March 2010. I activated one on June 20, 2010 while I was in Connecticut. I added $75.00 on the card and I first used it at a Citgo gas station to purchase $10 gasoline. I then proceeded to use it at a department store but unsuccessfully. I then called the customer service department only to find out that they took $9.95 for maintenance fee and I won't be able to use the card until the gas station transaction is cleared. They gave me a 5 days waiting period.