ABC Financial Services Reviews

ABC did the right thing. I appreciate their attempt to make things right and they did. I wish I did not have to leave a public review to get taken care of but I really do appreciate that they made things right. My experience has been much better since.

I sign up for services at Planet Fitness and everything ok. Out of the blue ABC Financial is charging late payments for payments they’ve received. And I’m not directly paying them so not sure how there can be a late payment when they bill me!!! I contact home store to dispute and the home store is coming up with more excuses and they can’t even stop abc from taking my money. I get free months from planet just for abc to keep charging late fees. I dispute their late fees and they just come back next month taking back the late fees. The most annoying part about it is abc financial can’t Ben be contacted to tell them stop charging my credit card!!

I had a OneLife Fitness gym membership for a year and a half and when it came time to cancel - it began to feel like an episode of Friends except a lot less funny and way more frustrating. "Cancel in person" - drive to the gym, no "Cancel on the phone" - call and deal with this hideous automatic system to be told to "Cancel in Writing" and you get redirected 100 times until you owe another annual fee. When you refuse to pay it, they hit you with fee after fee and multiple robocalls until you can't stand it anymore and you just pay them to get off your back.

I had a gym membership with Gold's Gym and I later moved 20 miles away. I stopped going to the gym for several months and finally called ABC Financial requesting to cancel my gym membership and stop membership fees from being debited from my bank account. Customer service informed me that ABC Financial could not accept my request to cancel my membership over the phone and that I would have to request to cancel my membership in writing and mail it to their corporate office. I sent a my written request to ABC Financial and they still continued to debit my account. I had to contact my bank to dispute the charges and block/stop ABC Financial from withdrawing monthly fees from my checking account.

I was 2 seconds too late for the $1 down 1 free month with EOS fitness here in West Jordan, Utah. Just got off the phone with them. Apparently I signed up with my $1 down but didn’t get the rest of the deal. So now they want $82.50 in 2 weeks. The $50 annual fee on top of the $26.99 ‘black’ membership. And they said there will be another $15 fee from ABC Finc/fitness if I don’t make the payment and there’s nothing they are willing to do about it. I don’t even want to know how bad it’s gonna be when I eventually need to cancel the membership. Please do not charge me additional fees and please honor your one month free deal. I know you will be looking for my account details in a canned response about one month from now.

I canceled my membership Feb 4 Powerhouse, sent email they were actually were supposed to refund me. The billing company I knew was sketchy because she was yelling at someone or something in the background. Come March 11th I get debited for $49.49. I call I. And they said, "Oh it’s a 30 day notice." So when someone cancels and they say I’m not coming back their reply is “use the gym on us” just so they can continue to bill. So I called the gym manager. I told him, "Why are you using this company? You guys are going to get yourself in trouble," he said “well during Covid it wasn’t the billing company fault when we kept billing and everything was closed, it was our fault and we took the lawsuits“. I’m sitting there like, "Wow you are actually proving my point." So I’m filing complaints with attorney state general and consumer financial bureau.

I joined Crunch Fitness where I live and I have had my membership since 2019. I recently requested to cancel my membership and they require a 30 day notice? A 30 day notice? Why? It's not really month to month, cancel anytime. They don't really explain this when you sign up, so based on when this is requested you may find yourself paying for an extra month even when you want to cancel the month you're in. I have used another gym prior to using this one and again sneaking an extra month from people is just wrong.

If I could give zero stars I would. I signed up with Anytime Fitness and was told that should I want/need to cancel that I could and they could waive the fees. I have contacted them twice now and the staff at my local gym are no help and no one from corporate ever gets back to me, that is when I can even get to leave messages/speak to someone. I haven’t attended the gym In months which they can see but they still refuse to let me out of my contract despite me being unhappy with the services I’m over paying for.

During covid 2020 when gyms like Anytime Fitness were closed, this awful company kept charging my account. I couldn’t use their services, and they kept charging. I will never do business w/ them again.

Customer Service rep picked up the line and let it sit there for 10 mins without speaking with me. I heard everything going on in the call center so I know they were listening. I tried speaking loudly but had to eventually hang up. Further their electronic IVR system hung up on me several times.