TicketsNow Reviews

Giving this place a 1 star is far too generous. Months ago I purchased three tickets online for the Culture Club. Shortly after the Culture Club cancelled their show Natural then I went back to ticketsnow and asked for a refund being shocked that I wasn't given a refund automatically. Their response was no refunds no matter what. They even for me when I tried to dispute the charge on my American Express card twice. I have heard so many negative reviews of this company. I can't believe they treat their customers this way. I will never use this company again

Every year for Bayou Country Superfest I buy my daughter a floor ticket to attend the concert with her friends. I purchase a 2 day pass that costs 200+ dollars. This year I went to Ticketmaster as I always do and I ended up on Ticketsnow where I thought I was buying the same 2 day pass as always and paid 239. When the day came to print the ticket, the price on the ticket says "49" and "general admission." Now my daughter cannot attend because she would be sitting by herself rather than with a group of friends. I contacted them numerous times and they just fake apologize and refuse to help.

I was searching for tickets to Aladdin as my mom wanted to buy tickets and take her four grandchildren and I was rerouted to TicketsNow website. Their site showed the seats on a chart and I selected five seats in the first row on the balcony at 119$ each, then it asked me to create an account and enter my credit card info. After that it said there was an additional charge of $4.95. I asked my mom if she still wanted the tickets with the additional amount and she said yes. There was another button that said add $40 of some kind of insurance, when I said no to that option it immediately went to a page that said that my transaction was complete and my total was $718.95.

I can't believe this fraudulent website steals money from honest people. My mom wanted to take the kids to a Broadway show, I guess tickets now has so much money that they have bombarded the web with their false information. I had the same horrible experience as many of the reviews I read so I won't repeat every detail. But I called them immediately to tell them I didn't authorize them to charge my credit card for the amount they did, and they said I can sell my tickets on their website for any price I want, and this would be the only way to get my money back. But I didn't want to fall in their trap as this would be me accepting the tickets. This is a real nightmare and I wish someone could stop this scam.

Unbelievable! One of the worst transactions I've gone through. So I ordered my tickets on a Tuesday for a show that is held Friday. On the Ticketsnow website it showed my section and verified that the tickets would be sent ELECTRONICALLY (meaning via e-mail) prior to the concert. I specifically chose tickets with this option knowing that Friday was approaching fast and I would be leaving Thursday for a meeting.

Ticket Master's owns Ticketsnow. When I bought tickets from Ticketsnow.com for a show in March 2015, I was shown I was getting "seats 47-50 on Row GA." When I printed the seats, they said "General Admission Standing Floor." Tickets now charged me $460 for four tickets that cost them $49.00 a piece. I don't mind paying more for tickets if I'm getting the seats I think I'm getting. But this is outrageous! I thought Ticket Master was a reputable name. It is not. Watch out for bait and switch when you are buying from Ticket Masters or Ticketsnow.com.

This is a terrible website for anyone who tries to buy tickets. Like many, I bought the tickets from Ticketsnow.com thinking that it's an authorized website (by the performers/venue). Once I finished the purchase, I realized it's a BIG mistake so I called within minutes trying to cancel and get my refund (before they even confirmed the purchase). They said the purchase has already been confirmed and they had a no-return, no-refund, no-cancellation, no-everything policy. I argued that was just done a minutes ago, but they still didn't allow me to do anything. They not only sold me tickets that are almost $30 higher per picket than the face value, they also charged service charge like more than $10 per ticket. They would give you confusing information on their website to trick you to believe you are getting good seats. And the No-return, No-cancellation, etc. information is listed at the bottom in very tiny tiny unclear fonts. DO NOT BUY TICKETS FROM THEM. IT'S A GIGANTIC SCAM.

I purchased tickets for this site believing that it was the only site to purchase the tickets I wanted. I never received the tickets and there was no record on the website of the purchase, but my card had been charged. I called in wanting my money back because I hadn't received the tickets and instead of giving me a refund, they sent me a link to receive the tickets which I no longer wanted so I could no longer dispute the charge through my bank. They also accused me of already receiving the tickets. They told me to call back and ask for some one named Vito ** . I was unable to reach him.

I went on the Ticketmaster website to purchase tickets for Five Finger Death Punch and after looking through the seating chart and finding suitable seats I went to check out. Unbeknownst to me at the time I was directed to a site Ticketsnow.com. I later learned that this is reseller site of Ticketmaster and not just Ticketmaster. When I saw that each ticket was $80 I figured that was the price but in all actuality the tickets were only $23. Ticketmaster is basically giving scalpers a perfect opportunity to get around the fact that scalping is illegal. I looked through the site and found that these scalpers are buying up tickets and turning right around and selling them up to 10 times the face value. It is really sad that you can't even go see a concert without being scammed.

I listed my concert tickets for sale on their website. I went back in the day after the concert to see the record of my listing and any outcome good or bad. There was nothing online. I called their customer service number and there's just nothing there; it's as if they never existed! All they could say was that if they had sold they should be there; therefore, they must not have sold???

I bought matinee tickets accidentally on Broadwaybox, which goes to ticketsnow, for a show I wanted to see in the evening. Called IMMEDIATELY after purchase appeared in my email, and I realized my mistake. They did nothing to help. Nothing. Called within seconds. Nothing.

My parents bought my husband and I 2 $50.00 gift cards for Christmas in 2012. I am still to this day trying to find a site that will take these gift cards. My husband tried to book a concert in early 2013- not part of the program. I forgot that we had these gift cards until last week. I tried to book an NFL PRE-SEASON game (Chiefs v Vikings game) and then ANY royals’ game. AGAIN cannot use the gift cards. Sooo.. I still am unable to use $100.00 of gift card purchases. I am truly trying to use my gift card, no luck yet. If you have a gift card and look on the back of it, there are very few exclusions. The card does not have an expiration date ... YOU CANNOT BOOK ANYTHING THROUGH USING THEIR WEBSITE. Do not try to book NFL, NHL, MLB, or anything having to do with concerts. I have tried and verified these processes. If you call the number on the back of the gift card, you will hear from them that there are many exclusions. I would not recommend purchasing anything from TicketsNow.com-- ever.

Ok, to begin with, I'm never ever one to take the time to create an account and post a review online but after this experience and price, I promised myself I would. I bought tickets from this site TicketsNow.com to take my girlfriend to a concert for her birthday. I was really really hesitant about buying them from this site and I even did a little research on them asking google is TicketsNow a legit site. I guess I was just being stubborn and anxious that after seeing all the bad reviews on other websites I still bought these overpriced tickets from them (My Mistake)! So I bought (2) good seats for such an incredible amount ($151.20) only because on their site it said: "VIP Area/Club/Lounge access included." Well guess what, everyone. ---IT DIDN'T--- !!!

THESE PEOPLE ARE CROOKS!! I sold tickets on Ticketsnow.com. The first two purchases I got paid alright. Then they put my account on hold... I had to spend countless days and hours to finally speak to the one individual who was "handling" my account. He wanted me to verify my "ticket source". I told him Stubhub, Craigslist, or wherever I could find a good legit deal. HE THEN STATED THAT THE ONLY WAY TO BE SURE OF MY TICKET SOURCE WAS IF I BOUGHT THEM FROM THEM!!! If Ticketsnow is owned by Ticketmaster, then why don't they require people to sell directly from their Ticketmaster account??? It's a 3rd party (scalper) site right?Then how dare they require me to have bought my tickets from them or from Ticketmaster to GET MY MONEY... These guys are criminals and they are simply a front for Ticketmaster to run up ticket prices. They want a monopoly and they don't even play by their own rules!!

I bought two tickets to a Boston concert through TicketsNow. The tickets, which had originally been issued through Ticketmaster, specifically state that parking is included. When I called the customer service number to ask about a parking pass, I was told that parking was not included. What a rip-off!

They charge the seller 15% of the asking price and then add 22.5% on the sale price to the buyer. And they are doing this to tickets THEY SOLD and already collected service fees when I bought them. They are dipping into the pie 3 TIMES on Tickets Now resale website. Example - if you buy a ticket for $100 on Ticketmaster and they charge $30 in fees - and then resell the ticket for a $100 on TicketsNow (Owned by Ticketmaster) - they collect $15 from the seller, $22.50 from the buyer in addition to the $30 they collected up front. $67.50 they add and collect on a $100 ticket. Can you say scam? Go to StubHub.

We bought tickets from Ticketsnow and the race got rained out. We spent our hard earned money to go. The tickets are printed with Ticketmaster policies on the ticket that says if rained out, we have one year to replace the tickets. WRONG. They Keep money and do nothing. The original owner can go back and get tickets under this policy and your money is held hostage. That is how they make money. SHUT THIS SITE AND COMPANY DOWN. You Will be ripped off too!!! Texas Motor Speedway and Ticketmaster says they will honor the policy, yet Ticketmaster is the parent company of Ticketsnow says Sorry Charlie!!!! If you want to gamble with your money you stand better chance to win at a casino!!!!

On 14 Jan 14, I bought 3 tickets to the Chicago Cubs-Cincinnati Reds pre-season baseball game scheduled for 22 Mar 14. Ticketsnow gladly accepted my payment and said the tickets would arrive via UPS. On 17 Mar, I had yet to receive the tickets and called Ticketsnow. They said these tickets had been "double sold" and that I would not get them, but that their policy is to provide tickets of "equal or greater" value. However they could only offer inferior seats (while the tickets were more expensive, they forced the original seller to make up the difference, thus not impacting Ticketsnow revenues). When I complained, they said I could have my money back - no consolation given. I bought non-refundable airline tickets to see the game. Furthermore the representatives never apologized or simply said "sorry", that this sometimes happens, but that there is no way an unsuspecting consumer could determine valid versus unscrupulous sellers because Ticketsnow is simply "middleman". Caveat preemptor with Ticketsnow.

I bought 4/6/14 Billy Joel concert tix with TicketsNow through SeatGeek.com on 3/7/14. Despite reading tons of bad reviews (that I admit got me crossing my fingers), I was happily surprised to get my tickets emailed for the right seats and the published price on the very same day! The tickets were supposed to be ready for printing on 3 business days after I bought it.

Reading other people's comments, I get the impression these people don't realize they are dealing with a scalper's services. The tickets are going to be a lot more expensive than the printed ticket's price. Ticketsnow.com is providing a link between some guy that has tickets he isn't going to use, and some guy that wants the tickets. Ticketsnow isn't actually sitting on a bunch of tickets they themselves are trying to sell. So when you, as a buyer, are using their site to purchase a ticket, Ticketsnow has to turn around and make sure a buyer is still offering tickets at the price they thought they could buy them for. When a buyer places their order, they are warned, if they bothered reading, that the order takes up to (I think) 48 hours to confirm the transaction.

Bought a VIP parking pass from TicketsNow since it was a last minute decision to go watch a concert and they had the eticket. They said I will receive an email to verify my order. Next day, somebody called to tell me that it can't be delivered electronically and that I have to go pick it up at will call booth. Went to will call an hour and 15 min before the start of the concert. Will call said they did not have it. Called the company and they stated the representative will be there shortly and that he is already at the venue. Since we can't park very long near the will call booth, we had to go one loop around so much traffic and then went back to will call. By then it was only 45 min. to start of the concert. Still nothing at will call.

I had booked a ticket on 8th Sept. 2013, but the Theater canceled the show and hasn't refunded our amount. Who is responsible for our refund?

The tickets I wanted were shown on sale for seats 3, 4, 5, and 6 at Philips arena on the ground level. I purchased 2 tickets assuming they would be the best seats. WRONG. Most know that the lower the seat numbers in this section, the better the seats. Tickets.com immediately took my $112.50 for a "service" fee and then emailed me seats 5 and 6. After calling customer no-service, I was told it clearly states in their fine print that tickets are sold from highest to lowest. After going up the food chain, a supervisor told me she would call the ticket owners and see if they would swap. A minute later she gets back on, says they won't do it - I seriously doubt she really called. She then refused to give me a refund (also in the fine print) or the company's name that sold the tickets because once again, "policy states" that they can't reveal their names.

I ordered two tickets for the upcoming Broadway play ... Betrayal. I received a phone call a few days later saying they don't have the tickets. When I asked for other possible available tickets for other dates I was told they also were not available. This is the opposite attitude of StubHub which makes every effort to help in a situation like this. Tickets Now is advertising tickets that they don't have and they couldn't care less.

I was trying to order tickets for a Luke Bryan Concert at PNC Art Center in Holmdel, NJ.. I thought I was buying 8 tickets but what was not clear was that I was getting VIP passes which gets me nowhere. They did not want to hear about it and told me that I can try to sell them on their site.

I ordered some tickets for a Taylor Swift concert which is upcoming. They FedEx-ed the tickets to me and they are PAPER tickets that looked copied. How am I supposed to travel 2 hours away with my daughter and rely on paper tickets to get into an event with some agent's name on them. Could be a fake name... not sure if they will let me in if they are copied. I called and a woman said that they are certainly legit and that the name is of an agent that works with TICKETMASTER, and they are part of TICKETMASTER. I paid $110.00 for a ticket that was $47.00 marked up. I have no way to verify that I will be let into the venue and I am not happy. They do not have REAL tickets to send me. Very sad and have to take a big chance now that I will get into the venue.

Disreputable firm. I purchased tickets for quite a large sum of money, and the tickets still have not arrived 6 days before the concert. Company is unhelpful and disinterested when I call in, including speaking with a manager. Do not do business with this firm. Had I checked their reviews before purchasing, I would have known that this is consistent with their practices.

I ordered tickets over the web at 7:30 am on 4/28. The site guaranteed delivery. When I called at 11 am, they couldn't contact the seller and I had to cancel and miss the game. I had purchased parking, so I lost $30 in the process. All this suggests they need to do a better job of managing sellers. I would not trust them again.

I purchased a ticket from Ticketsnow.com to see Motown the Musical in NYC while on a business trip. The official website was sold out. I was only able to find seats on Ticketsnow.com. According to the description, I was buying Center Mezzanine seats as I paid $147 for one ticket. Much to my surprise, when I printed the ticket, it specifically said Rear Mezzanine in unquestionable lettering.

I placed an order for tickets for a college hockey tournament and paid with a debit card. I received a call on Saturday morning, 6 hours before the event, telling me the tickets were not available. She told me they are a resale company and can only provide the tickets if they are available. I asked why the tickets were even on sale on their site if they were not available and she told me to read the fine print in the terms and conditions. The money I paid for 7 tickets was "on hold", and she said she would "shoot a message" to the bank to release the funds but had no idea how long that would take. I received no apology for the tickets being unavailable and my payment was not released back until I contacted my bank and asked them to cancel it.

I did not purchase from this site because I could see right from the beginning that it was a scam. I was trying to buy tickets to see Black Veil Brides. The tickets on this site sold for over $170 and from Ticketmaster $20. I would say that this site is nothing but a scam and, from what I've been told, more than half the tickets will never show up. The odds are that the most of the tickets don't exist.

The title says it all. You should use this site at your own risk for sure. I purchased tickets for the circus in Charlotte in a VIP box for my two boys and my father. It was a Sunday afternoon show. When I purchased the tickets, I was charged $4.95 for internet delivery. After my more than $600 purchase for 4 tickets, I received a call from an agent with TicketsNow. I was informed that the tickets could not be sent via internet that I paid for. I was told that the tickets would be left at Will Call on Sunday. I should have cancelled the order right then. I was also promised a refund for the internet delivery, which has not happened. When we arrived at Will Call, our tickets were for a Saturday show that was, of course, passed. I called the emergency number and was told the wrong tickets were printed and to wait. I waited at the window and the agent said she would check it out.

I received 4 $50 gift cards to Ticketsnow.com almost two years ago and still am not able to use them. The markup for all tickets on the site was laughable and plain theft. Tickets with face values of $10 go for $135+ here. Site was clearly a scam and it was unfortunate that a business like this can still exist.

I thought I purchased tickets from Ticketmaster, but somehow, I was transferred to the Ticketsnow website. The tickets never arrived, and I was not allowed to print them myself on my computer. When I called, the first two people put me on hold and I was then disconnected. The third person told me I had to drive to a ticket broker to pick up the tickets (I had already paid their $15 ticket delivery charge). When I called the ticket broker, they denied they ever received the order from Ticketsnow. I called my credit card company and they canceled their payment, so I was not charged. Ticketsnow sucks!

I thought I was purchasing Badger hockey tickets through the UW and ended up getting ripped off by Ticketsnow. I paid $180 for four tickets and when I received them, the face value of the tickets were $13 a piece. Very pissed, I then looked up the reviews for this site and saw all kinds of complaints. I will never purchase tickets again from this site. Come to find out, I could have purchased the four tickets for the actual amount of $56 plus hot dogs and drink! I thought I was getting season tickets at the price of $38 a piece! This scam artist company blows!

I bought tickets for a concert at the Gibson Amphitheater. I bought them because Ticketmaster did not have an option for the pit. They charged my card the same day. They called saying that for that event, it would be a will call, tickets should be available at the window one hour before the event. I got there, there were no tickets! I called and the customer service representative seemed not to care, and said that they did not have the tickets and they had been trying to call me. I never received their phone call. They did not return the money either. I was frustrated - I won't have the opportunity to see this show again, and I'm at the door with no tickets. At the window, they had other people with the same problem, same company. I was lucky to find find 2 seats available, and ended up paying $200 less for same quality tickets that I bought at the window. Now I wonder if I will ever see that money again. This is a scam, they don't care, and I will find a way to take them to court.

Beware of this fraudulent website. I found this TicketsNow through an ad on the Ticketmaster website. Thinking it was a legitimate business, I decided to purchase two tickets for Spider-Man Turn Off the Day on Sept. 25th, 2012. I paid with my credit card and later, I received what it looked authentic tickets for the show. Unfortunately, on the date of the show, I took my wife with me only to find out the tickets were fake and that admittance to the event was denied. They couldn’t let us in unless we had authentic tickets (which I had to re-purchase at entrance). The only advice was not to buy from this fraudulent/rip off business.

I purchased tickets from TicketsNow thinking it was a general ticket distributor. When purchasing the tickets, nowhere on the checkout does it show the face value of the tickets versus the purchase price. Only after the transaction does this become apparent. Via a phone call, when I tried canceling the order, I got the runaround. This sort of deception should be illegal.

Scalpers: This company is owned by Ticketmaster. I recently bought tickets to a concert online. It's supposed to be row G. My daughter and I were searching together. I ordered them from Ticketmaster. When I received them, I got row T. I called them and was told I made a mistake. Their computer was never wrong. I started looking on the web to see if I can get closer tickets. I came across TicketsNow. Lo and behold, I came across the tickets I had ordered - the row G. I called Ticketmaster back and talked to a supervisor. They told me that they have agents who buy blocks of tickets and there was no way they could get me those tickets. They were triple the price. They offered to reimburse my convenience charge. I told them not to touch my charge card. I was so upset. This concert was so important to my daughter. We're still gonna go with our row T tickets. But how wrong is this? How can this company get away with such shady practices?

I paid $400.00 for 2 tickets and never received them. After 12 plus non returned calls to them, they finally called and said someone else received them and I’m out the tickets and refund. I’m sure some employee at TicketsNow.com will be enjoying my concert.

I see many negative reviews on here about TicketsNow.com. I personally feel that everyone here that had a bad experience does not really understand or care to understand the secondary ticket market. Concerts, sporting events and any other events, especially popular ones, sell very quick. The secondary ticket market is there to supply tickets to these events. Of course, the tickets are going to be marked up, it's simple supply and demand. If the demand exceeds the supply, then the price will go up. Ticket brokers buy these tickets and risk that the tickets won't sell without any type of security that they will break even or make a profit.

TicketsNow charged me twice the face value of the tickets. When this was realized, I spoke to the sales person who transferred me to her supervisor who would not tell me her name or extension number. I asked for her supervisor who she said was Vito and he does not accept calls. After explaining to me that their markup is clearly stated "all over their website", she hung up. I will never buy from TicketsNow again and I hope I can save at least one person from making the same mistake.

I googled Def Leppard concert in Indianapolis in August. I clicked on what I thought was Ticketmaster. I purchased 4 tickets to the concert and the ending cost was $175.59. I later was talking to a friend and he asked me why I paid so much. He said the ticket they got online were $18 each. I ended up looking online again through Live Nation and I completely got ripped off. I paid $100 more than what I could've got them at Live Nation for! Don't ever buy from Tickets Now. They ** you! I tried to get a refund with Tickets Now, but they said they do not offer refunds. I then filed a dispute with American Express, but they sent me a reply stating that they need to abide by the merchant's policy. I hope that business goes under for their crooked practices!

Laws against overcharging? - I recently purchased two tickets to a show. I went to the venue's website and they pushed me to TicketsNow. When the tickets showed up, the price was $55 each while TicketsNow charged me $154 each with a $55 handling fee. The entire time they made it seem like the ticket's price was $154. I will never buy anything from TicketsNow again!

Please take a few minutes to read through this long story as it clearly points out many reasons why you should not do business with TicketsNow.com. I purchased four tickets on TicketsNow.com for game four of the Pacers and Heats series. Not utilizing this site prior, I called customer service prior to purchase to ensure that they would be able to honor the fact that they could guarantee tickets to me prior to the event, even though it was less than 24 hours before the game. Once obtaining confirmation that the tickets would be on time, I placed the order (including paying for the $14.95 shipment fee for them to be delivered to my house). Less than 24 hours later, I was called by TicketsNow.com and was informed that I was able to pick up my tickets (at a location that was 45 minutes away from my house). After inquiring if the $14.95 shipping fee was going to be waived due to having to pick them up, I was questioned as to why. After settling that issue, I went to pick up the tickets at the location they indicated (one hour prior to the event) only to find there were no tickets available under my name and no recollection of the order number that was provided by TicketsNow.

The same thing happened to me as what happened in other reviews. I placed an order for tickets. After doing so, they called me up and said that those tickets were no longer available. Of course, they offered to sell me tickets at a higher price. Just be warned that if you buy tickets from them and the price goes up before they "confirm" the order, then you are not going to get the tickets you "ordered". Now, I have to go pay double the price to get tickets for this event. Just stay away. They are a horrible company and they don't actually come through with the tickets you ordered.

We purchased VIP Tickets from Ticketsnow.com which were supposed to be at the Box Office. The tickets were not there and when I followed up to do an investigation, their response was, "Oh, sorry. The tickets were picked up." I can't get anything in writing from this company and I'm being bounced all over the place. I'm out of $200 and I didn't get to see one of my favorite artists.

On March 29, 2012, I paid $190 apiece for four Aerosmith tickets from what I thought was Ticketmaster. Ticketmaster in fact had sold the tickets at a significantly cheaper price to someone else. I thought I was the one and only buyer as has been the case with all tickets I've purchased from Ticketmaster. I was also charged a $140 service fee. The next morning, I realized I had purchased the tickets from Ticketsnow instead of Ticketmaster and called to cancel my order (less than 24 hours later). The request was denied. The tickets arrived on Wednesday, April 4. The tickets appear to be photocopies of e-tickets.

I purchased tickets from Ticketsnow.com for an event for my daughter. The reason I chose the tickets that I did is that they had a very specific shipping date. Around the time of the pending shipping date listed on the website and in the confirming email that I received when I purchased the tickets, I sent an inquiry as to when I might expect the tickets because you have to be home to sign for the tickets. I received the response that I would not be receiving the tickets until the week of the event. This is completely not acceptable. They refused to address the issue of the shipping date listed in the purchase offer and they are very sorry. Sorry is not going to work if my daughter misses the event and I am out almost $500 as a result. There are not only tickets involved, but transportation, lodging, all purchased and arranged based on their representation of when the tickets would be shipped.

Read the multiple emails below. I had the exact same thing happen to me. They are not willing to work with you or refund your money. I cannot even get a phone call back from a supervisor. Total rip-off. Do not buy from this site ever.

Huge rip off! I purchased 2 Radiohead tickets at $400.00 apiece for the priest in our church back in January. I was told that the tickets would be mailed. On February 28, I called and spoke to Nancy who said she had the tickets but he would have to go to “will call”. I gave her his name and she said the only thing that he needed was his ID. He stood in the “will call” line and when he got to the window, they had no reference of his name nor my name. The reservation number she gave me was no good, the hotline number she gave me (in case of emergency), the mailbox was full. So great job Ticketsnow, you screwed over a priest. This is the worst company I have ever dealt with!

I went to their website to order 2 tickets for Lady Antebellum at Staples Center for March 27th, 2012. I paid $227 per seat, plus $84.50 for service charge, and $14.95 shipping. When I received the tickets they were sold to them for $49.50 a seat. I paid $552.00 for 2 tickets and have to stand the whole time I’m at the concert. They call it GA floor without knowing what GA means, which means general admission. These guys should be put out of business. They are a total rip off. The old saying goes you live or learn. I learned.

I signed on to Ticketmaster as soon as tickets to the Tom Petty concert went on sale - Saturday, 1/28 at 10A for the NLR Verizon concert on April 21st. I was offered crappy seats for the top price tier. I continued to request other seats for 30 minutes. Then the Ticketmaster site went down. The tickets are on sale all over the internet for over triple the price. Seats that should have been available at Ticketmaster for $100 are selling for $500. I called Ticketmaster's 800 number and was offered equally crappy seats. On Sunday, the site was up for about 30 minutes. I was offered the same crappy seats again. Ticketmaster and the ticket scalpers need to go directly to jail. Tom Petty, you won't be playing for me. You are playing for the 1%.

I paid $85 ea plus $40 processing fee for Mike Epps tickets to the Feb. 10 show in Atlanta. I received $49 (Ticket Master) tickets from TicketsNow.com. Would I have known I would have went to Ticket Master website directly. I basically paid them to screw me over.

Ticketmaster made Radiohead Miami tickets unavailable on first day of sale but sold them at 500% mark up on Tickets Now. Anyone with a similar experience should email the Department of Justice at concert.industry@usdoj.gov.

Ticketsnow is a big rip-off. I spent $450 on two tickets to Wicked, thinking that I was getting front row, left center. We were so far left we could not even see most of the play! We missed so much not being able to see! It was a special gift for my friend and I kept saying "we have really great seats." I was totally embarrassed when we could not even see. Having spent good money in this economy for what I thought was going to be a special evening and have it ruined by Ticketsnow. Do not buy from them!

Tickets Now is horrible! We ordered Boise State v. UNLV football tickets on August 15, 2011. We paid a $10 handling fee plus $65 per ticket. To add insult to injury, we paid an extra $14 for overnight delivery as the tickets had not arrived just prior to the game. My math says that the per ticket price adds up to $89. When the tickets arrived, the face value was listed as $9.50 each! The seats were terrible and we felt ripped off! Never use this scam! !

This website (ticketsnow) does not list incurred extra fees and is completely fraudulent! Beware!

Following a finishing breast cancer treatment and surgery, I bought 3 tickets for Jimmy Buffett Bristow Virginia concert on April through Ticketmaster, which routed to Tickets Now $136 plus tax and fees each, totaling to $694.62. The concert was cancelled due to Hurricane Irene. Tickets Now will not refund the ticket price of concert cancelled due to Hurricane Irene even though we cannot attend the rescheduled date. One flew in from Tampa to Virginia for the concert and two of us are both out of town on business on the rescheduled concert date! Absolutely unfair.

I ordered four tickets for my mom's birthday to go to the Giants' game in San Francisco. It was a big occasion, so we were looking for tickets around the 100-150 dollar sections. After looking at three different websites, we decided that the best seats were available at ticketsnow.com for 130 dollars per piece. We ordered four tickets plus tax and shipping fee for over 600 dollars. We were surprised by the price but hoped that the seats were really worth it. A few days later, we received the tickets in the mail and our tickets had a face value of 42 dollars! Now my whole family is upset and my mom's birthday was ruined! NEVER again will we use ticketsnow.com!

Purchased what was advertised as VIP Preshow Party tickets for the U2 360 Tour on June 29, 2011 from Ticketsnow for $124 on 12/19/10. And instead, received wristbands on 6/23/11 for an "ULTIMATE TAILGATE PARTY", which was just burgers, dogs, and beer in the parking lot. While the real VIP party was going on in the stadium, we were 150m away in the parking lot. COMPLETE FALSE ADVERTISING. REFUSED TO RETURN MONEY.

We purchased four tickets from TicketsNow.com for the X Games at the Staple Center on July 29, 2011. They charged us $79.00 per ticket, and the face value of the ticket is only $32.77. They over charged us by $46.23 per ticket, and total overcharge was $184.92. Plus a service charge of $58.48 and delivery charge of $14.95. We paid a total of $389.43 for 4 tickets, and it should have only been $131.08.

I ordered two tickets for the lower bowl in the Quest Center. I was charged for tickets in the lower bowl and received tickets for the upper sections. The base price of the tickets I paid for was $109. The tickets I received showed to have a cost of $35.

My daughter paid for tickets with ticketsnow .com. months earlier for the super cross event in Las Vegas for the 5/6/2011 or 5/7/2011 event. She saved for months before purchasing the tickets. Upon leaving Arizona driving to Las Vegas, when in Las Vegas she could not find the tickets and realized she left them at home.She called tickets now at 7am in the morning and informed them of her situation. Trina said she would get back to my daughter 9 hours later .

I started to enter information to buy tickets for a show in Washington, D.C. I called my wife before buying the tickets when she told we would not be able to go. I exit from the web site and got an e-mail invoice a few minutes later from Tickets Now. I called Tickets Now immediately within minutes of getting the e-mail and told them I never hit a proceed button or continue button and that I don't want these tickets.

My husband bought tickets to a North Carolina Tarheels game and bought $50.00 tickets in the lower level. When the tickets arrived, they were $10.00 tickets and for the upper level. He paid $198.00 for the tickets and each ticket was a $10.00 ticket. He called Tickets Now. They said they would not refund him the difference or make it right. I have tried to call and haven't reached anyone. I will take this matter to my bank and to the district attorney and to the BBB! I will never buy from this place again, not ever! Beware!

I purchased Rascal Flatts tickets on April 24, 2010 for a scheduled show on Sept. 9, 2010. I paid $491.333 for these tickets. I also had to book plane fare and hotel for Virginia Beach because this is where the show was being held, which was another $1,000.00 dollars. We landed in VA Beach on Sept. 7th and on Sept. 9th, the scheduled show, we called the front desk of the hotel to ask for a driver to take us to and from the Rascal Flatts show. The hotel stated I don't think Rascal Flatts is in town.

This seems to be a similar scam as most. I ordered only four tickets and "mysteriously," the screen went back to eight! Fraudulence was confirmed once I called them immediately and heard the scam. They have "no refund policy." Total scam.

I purchased two tickets to a concert that was cancelled. Ticketsnow.com gave me 7 days to return tickets back in order to receive a credit for the purchase. I sent the tickets back right away in the mail thinking that they would receive the tickets by their due date. Two weeks after, Ticketnow due date the tickets were "rejected" and I received them back in the mail. I called Ticketsnow.com customer service and was told that I should have sent the tickets back by FedEx and that there is nothing they can do to get me my money back.

Same story as all of the other complaints. I tried to order 2 tickets to a show at Carnegie Hall and I ended up with 8. Of course, TicketsNow refuses to cancel the order. I know that I never entered that I wanted 8 tickets and I feel the site is intentionally confusing to the point of fraud. I know there's nothing I can do legally. I just placed the order, now I'm just hoping I actually receive the tickets so I can attempt to resell them myself.

I purchased 2 tickets online for the Phoenix symphony. This Ticketsnow site made an error in the issuing of the tickets and could not deliver the tickets for the correct performance. They said that they would not process the order from my credit card, but they did and effectively stole $76.96 from my account. I have been unable to contact them to get my reimbursement.

I ordered tickets to a Vikings game on August 22, 2010. The next business day, the funds were deducted from my account. After a week of absolutely no response from Ticketsnow.com, I sent an email inquiry as to the status of my order. I received a canned "we will respond within 24 hours" reply. After another week of no response, I inquired again through their website with the same results. I also used their "what's the status of my order" link on their website, which promptly notified me that they had no record of an order under my e-mail address. In order to recoup my loss, I filed a fraud complaint with my bank.

We ordered two tickets to the Reds playoff game for October 10th. It was bad enough the service charges were not specified and high in addition to the Fedex charges, but we accepted that as the tickets were a special present to my 16-year-old daughter who is a big Reds fan. We spent more than we ever dreamed we would.

We were charged $100 for 3 tickets to an A's baseball game that were only $13 each.

I went online to buy Paul McCartney Tickets and the price quoted was $156.00 per ticket plus charges. The total was $406.00. They misrepresented the price of the tickets. The tickets are $95 apiece. I should have known better. I will never buy anything again without first checking into it.

On July 12, 2010, I purchased two tickets for my parents to see Joel Osteen. The tickets were listed for $250 each with the total coming out to $607.45. My parents received the two tickets in the mail three days later and informed me that the tickets that I had purchased online for $250.00 were actually only $15 each. This is obscured and I feel like I was taken advantage of. How can this website be allowed to inflate tickets? Can you please look into this matter and help me out? Thank you very much for your time and I hope to hear from you soon.

Ordered 2 tickets for Stanley Cup Playoffs $1,000 + game and they arrived a day after the game. No call they guaranteed a refund and refuse to make good. Hours on the phone, Fed Ex confirms no attempt to deliver on game day. Out $1,200, but I am contesting with credit card company.

I bought tickets to the motocross races in Utah. I paid $75.00 per ticket. When I got to the races, my tickets were not for the seats I paid for. I could have bought the tickets for the same row of seats for $10.00, not $75.00. I called the company when I got home and they said they buy the tickets and resale them and there was nothing they could do for me. I totally got ripped off and would not recommend this company to anyone! They are a rip off company!

I e-mailed ticketsnow.com to order 2 tickets to Lady Antebellum concert in Mansfield Ma on July 17th 2010. When it prompted to buy I did for Section 3 Row L, when I gave all my information and my credit card info and the transaction was already done, I noticed I had the wrong seats. They gave my Section 7, row K. I immediately called customer service and they told me that there was nothing they could do.

I am just another person writing to warn people never do business with Ticketsnow because they are overpriced and it is basically a ripoff with no recourse. Customer service basically tells you that it's buyer beware and that even if the tickets were ordered online one minute before by a mistaken click, it is buyer beware and you are basically stuck. This is a unethical business that should be put out of business.

I found their website online looking to buy 2 tickets for the Tom Petty concert in Oakland, CA on 6/5/10. They listed 2 tickets for $392.00 which would be shipped to me via FedEx. So I clicked to buy and was initially shocked to see that their listing Quantity 2 at $392.00 did not mean that was the total price but that is what they charge per ticket. Their website is deliberately, if not, criminally misleading. So, I wrote this off to being tricked and figuring I was just stuck.

A charge was made to a business checking account using the debit card in the amount of $487.95. When contacting Ticketmaster, they refused to provide any information on the charge. They directed us to our bank to file a dispute and were not willing at all to explain the charge, which I think is ridiculous. To add more salt to the wound, when I asked for a supervisor, the customer service representative told me that she didn't have a supervisor nor they have a billing department. We will take it with our bank and we will dispute the charge and we shall prevail. What it is outrageous is the fact that you have a vendor who charges your credit card and then refuses to explain the charges. Am I in the USA? What’s wrong with this picture? Consumers out there: beware of this company and the potential scam that they may be running!

I wanted to purchase 2 tickets for Radio City Christmas Show. I found tickets on Tickets Now, found the date and seats I wanted and saw that 11 were available. I clicked "buy now" and was sent to the next page to fill out a form with my information and credit card. I never chose the number of tickets I wanted. It automatically populated a form with all 11 tickets, but this was off to the left side and not on the main area of the page where I completed all the information. At the end of the form, you are told to click "submit" and so I did. Having done many online orders, I have assumed that the next screen would be the confirmation screen where I confirmed that all my information was correct as well as the order amount. This is the standard practice in online ordering, especially when there is a "no refund" policy.

My Mother Clarice wanted to buy some tickets for a show here in Atlanta called Cavalia. She went to a website selling tickets. She thought she was buying from Ticketmaster or a Ticketmaster outlet as it stated Ticketmaster on the website. In fact, they have nothing to do with Ticketmaster and state in small print that they buy from Ticketmaster and resell the tickets. She was not aware of this. In addition, she put that she wanted to but 2 tickets for the show. She was billed for $10! It showed $10 on the receipt, even though both of us knew (as she asked me to review the ticket information before she hit Submit) that she had put 2. There was obviously an error with the website or the computer. My guess is the website. But I will stick with facts.

I purchased tickets for a concert along with the cancellation insurance. I had to cancel for a medical emergency, and they are not willing to cancel my event unless I give them proof of the medical emergency. Per California privacy act law, I do not have to give out any medical information to anyone as my right. The company’s terms and conditions state I do but also say that they comply with all applicable laws, yet they don’t want to let me use my privacy act right for this issue. I know the terms and conditions ask for the medical form, but they also state they comply with all laws, yet are not willing to let me use my rights in this situation.

I bought 2 tickets to see Jersey Boys, 9/21/09. I got the tickets and the face value on each ticket was $45, but I paid $251.78!

I have the same story like the rest of these innocent people on this website in regards to Ticketsnow/Absolute tickets! We have all been defrauded & taken advantage of. We are on here to seek justice not only for ourselves but also so these companies never do this again to anyone! It is only a matter of time that they screw the wrong person like a judge or an attorney that actually has the power to do something about this! This is just unethical & we all deserve our money back. I am sure we all agree to pay the amounts we were supposed to be charged, not the amount we were scammed for! I feel for all the people on here like myself & let's hope our day will come!

TicketsNow is a middle man company that sells products they don't have. Do not use this company as all they do is collect credit card numbers and then email you to say that they couldn't get you the tickets. This company should be shut down for their terrible business practices.

I have a very unpleasant issue to solve related to U2 tickets bought for the concert in Giant Stadium/New York originally on Sept. 25th. I had purchased the tickets on June 28th through TicketsNow, since the event was sold out already. Since I really enjoy the band, my whole trip to the US was based on the Sept. 25th date; that means hotel, flights, insurance, everything. All these information can be checked as I have kept all originals with me.

On September 15th, I purchased two tickets for the Average White Band/Tower of Power concert at Mountain Winery in Saratoga, CA on September 25th. As this was a birthday gift for my fiance who loves Average White Band, I wanted to make sure I got really good seats. I got seats in Section 1, Row K (actually the 9th row) and was charged $188.00 for each ticket, plus service charges, shipping charges etc., totaling $447.35.

I went on House of Blues Atlantic City website to purchase tickets, as I have done so before. This time, it sent me to purchase tickets from Ticketsnow.com. In any case, I purchased four tickets and received my confirmation. A day later, I received an email invoice that states a service charge of $46.80 and in very little print at the bottom of the invoice, it says, "We are an individual company and charge more than what is on the face value of the ticket," and we cannot cancel or get refund. When I called them, they said I agreed to these terms and conditions. I am extremely upset. This company has overcharged me $173 compared to Ticketmaster and yet, they say they are a company of Ticketmaster? This has never happened to me before. This is a compete shaft. Awaiting your response, I remain. Thank you.

I used TicketsNow to buy tickets for the Aug. 7 Jason Mraz concert at Jones Beach. It appeared to be the only way that I could get seats at all even though I tried to get seats soon after the concert tickets were purportedly available. I ended up paying $81 each for 2 tickets, plus $12.15 each for "service charge" and $14.95 for shipping for a total of $201.25. When I received the tickets in the mail, they were sold originally for $39 each. I don't mind TicketsNow making a fair profit and even paying the cost of shipping, but it is clear that they must either buy big blocks of tickets and/or using private individuals to do it (with these individuals receiving some kickback to go online to do it).

Back in Dec. 08, tickets for Kenny Chesney's summer tour went on sale. Ticketmaster had no tickets available, so I went on Ticketsnow. I specifically ordered row 31, knowing that this would be at the end of the catwalk. I paid over $375/ticket, but was excited that my row is near where the performers are. My confirmation noted this row, as did the shipment notification. Well, I received my tickets today, and they are row 9. FYI, the way the stage is set up, I will have a great view of all of their backs (for $375 a pop).

I bought some Cubs vs Sox tickets for June 18th of this year. The tickets were priced a little cheaper at first sight compared to some other listing sites. So I decided to buy them. Then I realized there was a service charge and a 15-dollar shipping charge. I paid for the tickets and realized it said 2-day shipping. By the way, that was the only shipping option they had listed. So I called them up and asked if I am going to receive the tickets on time. I believe the guy who I spoke to was John. He said I would have to pay an extra $10 if I wanted to receive the tickets. Then I told him the only reason I bought these tickets was it was cheaper than on StubHub and I thought it was going to be e-tickets since the game was going to be played next day in the afternoon.

I purchased tickets off this website that said closest to stage. They had a high price and thought that was reflective of their value. When I got the tickets, they were printed with a much lower price, and in addition, the tickets state on them that there is a possible obstruction to the view. I would have never spent $1300 on tickets that had a possible obstruction. These tickets are currently on sale for $100 bucks each, so I've over paid $900 for possibly obstructed seats! I would have never made the purchase had I known I was not guaranteed a clear view.

Today, June 2, 2009, I placed an order through Tickets Now (under the impression they were Ticketmaster), for Dora Live tickets. I was a little surprised to see that the tickets were $70 each, but figured it's a children's event, and kids are expensive! Anyway, I placed the order for 4, and for shipping, I noticed FedEx charged $14.95. Why did I need the tickets so quickly? The show isn't until the end of August! Not to mention that there was a $10 service charge. I thought it was steep, but went ahead and ordered them, because I was under the impression that the tickets were selling fast!

I have just finished reading through the list of complaints about TicketsNow, which is apparently a subsidiary of TicketMaster. I also have no problem with companies making a reasonable profit, but TicketNow's business practices are downright deceitful, astoundingly so. I wanted to buy Gypsy King concert tickets for June 6, 2009. I was directed to the TicketNow site. I paid $124 each for four tickets. I thought the price was a bit steep, but it still seemed believable if the seats were as good as the note suggested. I was also confused by the info box that told me how many tickets were left. I thought this referred to tickets for the entire concert in general and that I had to purchase quickly before the concert sold out.

The night before The Dead tickets went on sale for MSG, I went to Ticket Master to get info on tickets. I was redirected to TicketsNow. I found the show info and clicked on Buy Tickets, not thinking they can sell tickets the night before they go on sale. I thought I was setting up an account and gave them my credit card info. The next thing I know, I got a message, "Your purchase was approved." As soon as I saw this, I called my credit card company to cancel the purchase. They told me the transaction went through and I have to call TicketsNow. When I got hold of TicketsNow, they told me, "No refunds or exchanges."

I went online to TicketMaster to purchase 4 tickets for Chick Corea for 23 April 2009. I was redirected to TicketsNow.com where the tickets were shown to be $104.00 each. I concluded my transaction, but was shocked when I got my credit card statement - I had been charged $1896.35! $409.00 per ticket and a $243.40 service fee! This is so completely outrageous and clearly a terrible scam.

After a previous complaint regarding the same transaction, this current complaint also deals with the purchase of tickets for a Bruce Springsteen concert at Nassau Coliseum for Monday, May 4, 2009. Tickets Now sent me an email which states in writing that Tickets Now guarantees that you will have your tickets in time for the event and it is now less than 24 hours prior to the event and I still do not have them. I intended to take my tickets to work with me and go to the concert straight from work tomorrow (5/4/09). Since I work F/T, after leaving my home at 7 am tomorrow, I will be home before the event to pick up these tickets if they should arrive tomorrow.

I went to TicketMaster.com to buy 4 tickets for the Britney Spears concert in Anaheim on April 19, 2009. I planned on buying 4 tickets for $600 total. The site redirected me to TicketsNow.com without any notification and I ended up buying 4 tickets from a completely different site that were three times the face value. They charged me $589 a ticket plus an $88 fee on each of the four tickets. I have used TicketMaster before so I am familiar with their system. The website is now designed to purposely redirect you to a secondary vendor (TicketsNow is owned by TicketMaster).

My wife and 11-old daughter went online to purchase tickets for a Canadian concert for the Jonas Brothers. They thought they were dealing with Ticketmaster. We ended up paying double the face value plus all funds in US Dollars - for a Canadian event that should be available in Canadian dollars. The customer service department refuses to reverse the charges. This is nothing less than ticket scalping. Where is the legislation to protect the consumer?

I placed an order online on 3/27/09 through Ticketmaster for 2 Seattle Mariners tickets for a game scheduled for 5/24/09. I was redirected to TicketsNow. I ended up with my total being $194.95. When I received the tickets, they were printed at $40 each. That's more than a 50% increase! I called TicketsNow and was told there was nothing they could do and all sales were final. I'm mad to say the least! This is a rip-off!

I went on a radio station website promoting a presale through Ticketmaster to purchase advance sales tickets to the Kenny Chesney concert in Philadelphia, Pa. I was trying to purchase tickets quickly due to the time restraint they put on you and was redirected to TicketsNow. I bought tickets with a face value of $99 for $185 a ticket pus enormous fees. I bought 2 tickets, and this was supposed to be a presale. I am disgusted, totally broke, and very untrusting right now. This is a disgrace. I am very unhappy. I don't understand why Ticketmaster would redirect a consumer who is trying to buy tickets during a presale to their other company that charges double. Economically, these tickets are expensive and we really shouldn't be indulging ourselves; and now, it is costing us double.

I feel like I have been scammed. I bought two tickets for $730.25 for the Beatles. When I received the tickets, they were priced at $30 a ticket. Then I found out they were not for the concert I wanted. Their website was not clear that this was a cover band. I wanted to go and see Paul McCartney and Ringo Star. Why would I pay that much to go see a cover band? And why would I pay $730.25 through TicketsNow when I could have bought these tickets for $60 from the venue? There were still many tickets available. I called TicketsNow and explained to them the mistake and they laughed at me and said there are no refunds and that I would be surprised how many people do not research. They bank on people not researching these tickets so they can rip people off. They also said that they don't monitor the websites and they don't monitor what the tickets are selling for.

I purchased 2 adults and 2 child tickets online for the Monster Jam in Anaheim on Jan. 10th, 2009. I thought I was on Ticketmaster, but somehow (when or how) I was then on TicketsNow website. I thought I was purchasing a $33 ticket. Upon arrival at my home, I was sent $10 tickets (all 4) nosebleed seats - charged a $5 fee for each ticket plus the increase in ticket price. This is wrong. I am okay with the $5 service charge but I thought I was getting a $33 seat and the kids are selling for $10 each. They are charging too much, not only the increase in tickets that they did not tell me but the service charge. I thought I was getting lower seating and the increase in charges. There was a $23 increase in seats plus the $5 increase for service charge per ticket.

I purchased BCS championship tickets from TicketsNow at approx. 9-9:30 pm on 12/7/08, as soon as OU won and was heading to the BCS championship. On 12/10/08, we received an invoice stating our tickets will delivered approx. on 1/6/09. I immediately called and voiced a concern that if this date had been made aware to me prior to my purchase, i would have gone with one of the sellers who stated tickets were in hand. At no time was I aware that the vendor, TicketsNow, that is allowed to post their tickets for sale didn't even have their tickets in hand and ready for sale.

Phish tickets were on sale at their site for 7 times the face value one second after selling out. The average price for a $50 ticket is $370.

I purchased two concert tickets at $81 each plus an additional $24.95 handling fee plus $14.95 shipping fee. For a grand total of $220.00 When I received the tickets they had a face value of $45 totally $90 for the pair. So I paid $220 for $90 worth of tickets! I believe I was ripped off!

My daughter is an avid fan of Hannah Montana, and I wanted to take her to see Hannah when she came to our hometown. Everywhere I go tickets are sold out in minutes, and yet they are online for $160 to $1800.00.

I went online to buy Hannah Montana tickets. Their website is very deceiving. I purchased 4 tickets that are face valued at $46 a ticket, thinking I was paying $295. The bill came for $1371. I called immediately to tell them there was a mistake. They told me no mistake, you bought them as is. I called back a second time and said this wasn't the initial price I was quoted. A woman said, "sir, you bought them, that's it." I said I would contact my credit card company and she said go ahead and try and you will lose. She then hung up the phone on me. I called my credit card company and am in dispute.

No specific business, just all ticket places who buy tickets and then sell them at incredibly higher prices. Example, I paid $178.00 for concert tickets to Bette Midler. These were the highest price offered. I have been to several web sites, only to find that tickets in surrounding seats are being offered for anywhere from $50.00 higher to $100's dollars more. This is true regarding several other concert and event tickets. I tried to get tickets to Bill Cosby thru the venue he is appearing at and was told they were sold out. But I can go to any of these ticket brokers, and pay extremely in flated prices. They purchased tickets I could have had and now they are turning around and selling for a HUGE profit. This is clearly scalping and I dont understand how they can do this legally. Could someone please explain it to me?? Thanks