GameFly Reviews

I signed for the free trial and they charged my account. I tried to go and take my payment method off and the account page won't load up so I figured if they are going to charge me I might as well get a game but then it says I'm not a member but yet they are taking my money! What!!! This GameFly needs to be shut down. They are just stealing from people.

I had just gotten a PS4 for my birthday, I thought a Gamefly subscription would be great as it would let me try games before buying them. So I signed up, put in my billing information and billing address, chose shipping same as billing address. What they don't tell you is they use an address verifying service. Now, with most places that use verified addresses it will give you a message of "We found this address that's close to what you entered, do you want to use it or what you entered?" Gamefly does not. So it tried to verify my address and went with the closest match it could find, which was about as similar as Elephant is to Elephant-Seal. The words are close, but at the same time they are functionally completely different.

This place of business should not exist. I've had my account open with them for 3 months. In those 3 months I received a total of 4 games. The issues I had with them are as follows:

My husband and I just signed up for GameFly in July, not even 2 months ago. In just that short amount of time, we have received not one, but TWO damaged, nonfunctional game discs. The very first game we ever received from them was a Wii U game that was so scratched up that the game would not load past the title screen and would totally freeze up. They did send us a replacement, which worked, but we were not at all impressed that the very first game we ever received from them was defective. The second game we received was an XBOX One title, which actually had a pea-sized chip on the size of the disc. Obviously, our XBOX would not even read this disc. I once again e-mailed GameFly to notify them that we had received yet another damaged, nonfunctional game disc. They responded a couple of days later stating that they would be sending us a replacement. After a week went by, we still had not received the replacement.

I try to log in and said it failed and I get the same thing all the time. Don't know why it won't let me. Can you send me something to help me with it? I have got a game out from them now and I bought one but can't get in to get any more.

I signed up for GameFly during a promotion they were having for a free giveaway. In order to receive it I had to sign up 5 people for one month each. I did just that and received a confirmation code and form from GameFly to fill out in order to receive my free Wii. A couple of weeks later GameFly notified me that they would not be sending me the Wii because they had changed their contract on 5/15 (the day I signed up my friends). I have made numerous attempts to contact GameFly because I had obviously fulfilled my end of the bargain before they had made the change (hence the confirmation code), however they will not honor their promotion.

My son wanted to join a club which is advertised as Gamefly where the consumer is able to rent as many games without late fees. I joined and provided my credit card and my son received his first 2 choices in about a week after refistering. My son played the games and returned them to get his next two selections. I also purchased a game for my nephew which I was charged and never received.

I entered an XBOX 360 sweepstakes with Gamefly.com a week ago. I received an email stating I won an XBOX 360. I called Gamefly to make everything was ok. They told me that I was not the winner and that they sent out the email by error.I'm upset about the whole thing, they made the error and should honor the XBOX 360 prize that they said I won.

Gamefly is like the Netflix for video games. Every time I ship games back, they've lost it 1 out of 3 times. They cancelled my account, despite that I told them that I have never lost a Netflix movie. I really liked the service, and I wish I could get more games, but I hope their business fails if they continue to send impicative emails calling the very customers that support them liars and theives.