GameFly

First step: sign up as many people to your service as possible, regardless of how many games you actually have on stock. Step two:. Step three: profit. Step four: customers get the games they rented nine months later.

Was told my purchase was under review but they did not specify which purchase. Asked questions that weren't answered, like which order was an issue, and was not offered any help, only received copy-and-paste answers. When I had a chance to call in to verify this order, I was placed on hold and then hung up on almost 10 minutes later. Worst customer service experience. Why do I have to jump through hoops to give a company my money... Will not be dealing with GameFly ever again.

It takes up to 10 days to get new games. Don't be fooled by their “expedited shipping” program they have. They receive your games in 1 to 2 days and your next title is pending for the next week. You are much better off just buying and reselling than using GameFly. Horrible customer service as well. Stay away.

I've just started using GameFly for 4K UHD Blu-Ray rentals. They have wonderful customer service and fast shipping times (usually you'll find them in your mailbox the next business day or one day after that). Plus unlimited rentals for just a fixed subscription fee of $19/month (2 movies at a time). If I watch 8 movies a month that's cheaper than Redbox... The one-at-a-time plan is cheaper but can't remember the price. If I were to buy 8 movies a month at $50/movie, that's $400/month instead of $19!

You sign up for the trial under the premise that you have access to all the games you don’t and if you cancel right away they change your card for at least $8. How is that a free trial at cancel anytime

One of the worst customer service departments I have ever had to work with in my life. I started the two games and/or movies out at a time plan. I put two in my queue. After a week they still were not here. Their solution was to resend one of the items and waiting for me to get it before they sent the next one. I was not happy about that, but decided it was not really in their control. I then inquired about a credit since I would not have a game for probably at least two weeks after starting my plan when I should of had two games within a week. They told me that they could give me a credit for one week. I tried to explain that I did not feel like that was adequate due to not having one game for possible two weeks and possibly not getting the second one for three weeks. I told them that if this is how their service was going to work that I would just cancel it. They pretty much told me to go ahead and cancel it.

Not worth the money. Takes absolutely forever to get your games. They say 3 to 5 days but it's always 5 to 7 days. Customer service is almost non-existent. If you do get a hold of somebody they're extremely flippant. They say two games at a time but I got one game and then a week later I still haven't received the second. I had already processed the first return and then they're finally sending out a second but I was supposed to have two at the same time. The whole time in my queue it's saying that the game is at my house but when I call they say, "No it's still in transit." All around a horrific experience.

I remember GameFly from when I was 15. I am 28 now so obviously they have a successful business anywho, I decided to give it a try again because of far cry 5 and cyberpunk figured 15 per month is better than $130 for 2 games that might meh anywho I messed up and gamelocked far cry instead of cyberpunk and boom cyberpunk was still sent out yesterday, I am in California so is the company so that helps, but I also sell on eBay and 2 days shipping doesn't apply when stuff is going to the east coast or even the Midwest. It takes an extra few days!

Where I live it takes 3 days to receive a game once it's shipped. It takes 1-2 days after dropping an old game off before a game in my list is shipped out to me. So overall it's 4-5 days turnaround between sending in an old game and getting the new one at my location. In less than 2 months I've already beat a 60$ game, a 30$ game and I'm playing another 60$ game right now. It's definitely worth the money. You build a wishlist of games you want and they try to send you ones from the top of your list if it's available.

Knowing this and you still haven't sent my next game in Que. But still charged my bank card on Sunday after hour's. There's a con you guys are running so a person pays 16$ and can only rent two games a month but if I pay 23 $ I can get to play four games in a month's time. And I've noticed on UPS tracking you guys get it from within two days of me sending it back to you in California and take your time trying to send and process the next game. First off I'm going to add this to social media so customer can be aware of what's going on.