FirstMet Reviews

Out of business
4,924,925reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About FirstMet

There are currently more than 30 million singles signed up on FirstMet. FirstMet is not a basic, general dating site. FirstMet strives to give you a low friction, no pressure environment to like, match, and connect with real people in your area and around the world. FirstMet is not promising marriage but instead offering a meeting place for happiness in many different forms. These forms are unique to each individual member. FirstMet is available through its website as well as its mobile apps.

FirstMet Reviews

Filter by Rating

  • (2)
  • (4)
  • (13)
  • (31)
  • (97)

Popular Mentions

    How do I know I can trust these reviews about FirstMet?
    • 4,924,925 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about FirstMet?
    • 4,924,925 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2018

    When you try to respond to your clients, you receive a message they have discontinued the service. What do I do to get refunded. This makes no sense, I was talking with a young lady and your service discontinued the communication, that she had discontinued your service. Unbelievable dating site!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 10, 2018

    Your site saying this person is a great prospect for a date in Ohio or New York and many other places very far away from Oregon! To me is stupid!!! I am not wanting to waste my time sorting out men from across the country!!! It is going to be a long frustrating 6 months dealing with this site!!! Very unhappy and I have only been on this site for a week! Hope it isn't all this stupid!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2018

    I cancelled and am waiting for a conformation that my account has been removed. Please stop sending me messages from First Met as I am not interested. Why is it so hard to get you to understand and delete my account and my profile from this site.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2018

    Actually, I've had fun on this site. I believe if you're open and honest you will get people that want to talk to you or avoid you like the Plague. At least you get like Minded responses. I realize there are Folks on here that are Charlatans but that's to be expected anywhere. I've been with two ladies from your site in person and found them to be Super.. If you're Trying to be Married next week then say so, If you just want a Good Pal to shop, lunch, go to the movies with etc. say so.. Most of it has to do with you and what you really want..

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 9, 2018

    I was not a fan of the site, I was continually seeing the same members I had skipped and wasn't able to view the members that did message (small profile window in messaging). Inadvertently set up an ice breaker which led to about 50+ message responses. Too much to deal with and thread through. Wasn't for me.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 9, 2018

    I'm wondering why, when I've clearly stated I live on the central coast of CA, I keep getting messages from everywhere except near where I am? TX, NY, MN, MA, IA, AZ, etc?? Also, as I will be turning 70 tomorrow, I'm honestly not interested in getting to know men in their 50's. Surely you can do a better job geographically of "matching" people???

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 8, 2018

    When I reply to messages from members I am asked to pay a second time for a 'trial' membership and cannot access their messages to me. I will cancel the current membership to avoid repeated drafts from my charge card.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 8, 2018

    You would not do as I asked. I never got on and in 20 minutes I asked for my $19.50 back. You didn't do it, so I did what I said I would do. I went to the Indiana Attorney General's office. I found out you are a FRAUD and a SCAM. I am putting it on the internet and Facebook. You will be hearing from them. You should have give me my money back.

    Thanks for your vote!
    Factual basis uncertain
    Verified purchase

    Reviewed Jan. 8, 2018

    So far my experience on First Met has been a bust. I have set filters with a maximum miles at 25 and seen women that live 50 up to out of the country. I have also set the ages between 55 and 65 receive questions from women in their 70s. On the whole not good so far. I hope things improve.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 8, 2018

    So far as of January 4th, I have nothing. Men interested in me are from Florida or some other state. I requested Idaho only. Tell what I'm paying for again. So far I want my money back!! (And now you're asking for more money to be more available to others). What the hell does that mean!!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 8, 2018

    I signed up for what seemed to be a good deal in a dating website. I Called to cancel the next day and waiting on a refund. I would not recommend even thinking about joining this site. Prior to joining they make it seem like you have all of these messages coming in from people and it is all a big load of **. No-one even local is on there.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Jan. 7, 2018

    Men are so scary on here. I think you have scam artist on here. Not happy at all. Not user friendly. I dont see a phone number to call? Please cancel me please! States they were online every time. I get messages early in the morning. Sign of scams.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 7, 2018

    I've noticed there is not much difference between premium and what I had that was free. Kind of disappointing. I feel there should be more of a difference. If I had known, I would have just continued with the free service.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2018

    Since I've been on this website it has been VERY CONFUSING & ANNOYING. I've been getting Ice breaker messages from men outside my age limit as well as outside of the state in which I live. I wish I would have NEVER paid. I will not be renewing. Oh to cancel the subscription I have to call. Very unprofessional & so inconvenient. Maybe a visit to other dating websites will help you better your website & its functions.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 7, 2018

    I am totally sorry that I joined your site. I would like to get a prorated refund. I can't filter who I want to see. I don't want women with children or are smokers or drinkers. All I can filter is the ethnicity and distance. Please let me out of this crap. I also don't have the same to be refunded so a check would be in order.

    Thanks for your vote!
    Verified purchase
    Ease of Use

    Reviewed Jan. 7, 2018

    I have been trying to use this app for quite a while without a lot of success. I find it very hard to use. I don’t like the way the messages are sent out on my behalf.

    I don’t want to receive messages that were really not intended for me. The matches are not even close to my requirements. I request a distance radius of 25-50 miles and I get matches all over the U.S. I ask for an age range of 65-75 and get matches from 30 yr old and 80 year old. I ask for men only and I get women matches. Just don’t think it is very user friendly. Wish it was.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2018

    Met a few women who had really old pictures and looked nothing like their pictures. Not working for me. I feel that many women are not really presenting a true picture of themself. Just not enough response to my profile. I had to find someone special.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Jan. 7, 2018

    Received numerous amount of questionable inquiries from members very far away from me and outside of my search parameters. Difficult to run searches of members in my area. For those who met my search requirements they did not respond to my outreach. Overall a poor experience.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 7, 2018

    The few people I have emailed have not responded. This site is too canned for me. Please remove me from this site and refund my money. I don't like this site.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 6, 2018

    Before I signed up I received pictures of many men but once I signed up none though I have reviewed a whole lot of pictures. Most do not appeal to me. No one has reached out to me... Granted I am older and in a rural area. But I look and act a lot younger!! So far a waste of money and time and I'm glad I did not spend very much.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Jan. 6, 2018

    I did not sign up for a premium membership. It says I did. I do not want automatic billing. I cannot find anywhere to stop that. Your filters do not work. I get people from different states. I'm not interested in that. Please help me fix these issues. Your site is cheap.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 6, 2018

    I don't appreciate you sending women ice breakers on my behalf. It is deceitful and not fair to the person that has received them thinking that I am interested in them when I am not. I contacted your company to stop this immediately and received another one shortly after. Keep it honest and real people!!!

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 6, 2018

    FirstMet has a different approach, nothing wrong with that. But it is too generalized so it is hard to find a connection to someone in agriculture or has an ag background. Nor are there very many if any from my area (state). So I will be canceling. Just wanted to give your site a try. Thank you.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Jan. 5, 2018

    I don't like your site. I signed up for a two-day deal for you with you guys. All the people you guys try to line me up with is another state and that is not what I'm interested in and now you guys want to charge me for something else to talk to another person. This is no good for me. You guys can cancel me and forget who the hell I am alright. Thank you. Bye.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 4, 2018

    It totally sucks the way it's set up. I like to know where person lives & age before I decide if I'm going to like or skip. EVERYONE should have to have an up to date picture. I REALLY want to get off the site & my money returned. Always being charged to just look at something I already paid for. I already told some friends NOT to join it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 3, 2018

    Broken communication with another party - Was talking with a lady. When I tried to reply to her within 30 seconds of her message it came up she was no longer available. Why? There was no reason given for the interruption, I do not want her to think I rudely did not answer her message.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Jan. 3, 2018

    Some of your Icebreaker questions are stupid. This means the person doesn't have to think. It's a different site than I'm used to. Most of these people from somewhere not close to me have no intention of meeting anybody, so why are they on there? I think some of the questions are made by young people. Like what do you do on your day off? What if you're retired or not working?

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Jan. 2, 2018

    I have had the pleasure of reviewing several potential matches. I am looking forward to meeting that special person to share with and to develop a relationship with. Thank you for the opportunity to accomplish my goal. So far, the matches had been respectful. The cost has been reasonable to join.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 2, 2018

    This is my 3rd time with you and no matter how hard I try to tell you you match me with people too far away. You can continue to do it. I have met no one except scammers. Sorry. Being a widow I'm a little concerned.

    Thanks for your vote!
    Verified purchase
    Online & AppEase of Use

    Reviewed Jan. 2, 2018

    I have not been able to access my messages. Screen keeps coming up for me to join when I already have paid. I also feel the site is too hard to use. I also have not been able to pull up profiles. Poor service.

    Thanks for your vote!
    Verified purchase

    Reviewed Jan. 1, 2018

    Sorry I joined. Would like to have money refunded. All the men are very old and not very good looking. God knows about their personality. There are hundreds of men in your membership but I do think you should screen them before letting them join your service or at least put them in another category. Not very appealing etc.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 31, 2017

    I'm not happy with your site. Hope you can make it easier to find someone and talking the states asking to send money. Why do I have to play here and them too That's not right to pay to hook up on the net or anywhere.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 30, 2017

    I haven't met anyone, and I'm about to cancel this order... and stay single forever.. Been nice if I could have met someone but it didn't happen and I'm not happy with it.. I'm tired of getting hurt. They just ask me to send them money so we can meet but we don't ever meet. They just want someone to send them money. They don't want to meet anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    I saw a lot (a lot) of men however only 2 or 3 were within driving distance to this older lady. I also should have had ** men only, sorry but it's my age range... I am also confused about what I ordered & Why you charged my account of Visa several times ??? (My card co. called to verify. I authorized all charges.) Didn't amount to much however I would like cancel my order. According to what I read it was only good until today Sat Dec. 30th. I would like someone to email me as you receive this cancellation notice.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 30, 2017

    I don't yet know if upgrading is doing any better for me or not. I do get a lot of men saying hi, or saying something nice. I got that before. The problem is why I almost didn't upgrade. I only have time no more than 3 times a month to check messages. I don't think that's really enough time to invest in the process. I feel like I'm wasting my time a lot because I can't get to know someone without spending time with them and talking to them. However, I'm really ready to have a relationship with a nice and funny man. I'm extremely confused as whether to stay or go.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 30, 2017

    Accuracy on who viewed you and connections messages are always wrong. Messages don't delete or update. Connections are not accurate. Matches from states over 500 miles away are picked. Contemplated for months about subscribing. When I finally did I am extremely disappointed.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 30, 2017

    This is hard to figure out how to navigate the program When someone sends me a message I have to choose my answers from the choice of answers I can give. What if none of them adequate? I am ready to cancel my subscription.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 29, 2017

    I am not getting to read My messages for some reason. All I get to see is icebreakers. I only upgraded so I could read and send messages. I feel like I got ripped off. You guys should probably give me a refund because I got nothing for my money. I will be waiting for a response.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 29, 2017

    Found a great guy online and could not send him a message. It kept coming back. Probably a fake picture. Got 12 messages telling me he was my match and liked me but message to Christopher never was sent. Also pictures are too small to see. I’d like to cancel and get my money refunded.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 29, 2017

    Some pictures were not good, could see not the person, some missing and others were blurry and too dark and then there were some that had no picture. This makes it hard to be able to give that person any chance of even being considered for any interest.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 29, 2017

    This site sends me icebreakers from men I am not interested in. Doesn't show their location. THIS IS A waste of MY time. I am not interested in men that live in states other than AZ or CA. The format does not make sense. IT IS DIFFICULT TO REACH THE MEN I WANT TO REACH.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 29, 2017

    I am not happy with this application site of FirstMet. It only gives me people out of my location range and older guys. I am looking to make friends with younger guys as well and it doesn't allow contact. The other thing is it keeps only giving ice breaker questions and not much information on people you may like to view.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 28, 2017

    I joined on 12/24/17. This the second time I’m expressing the unsatisfactory way my account is being handled. 4 days later 12/28 I’m still being solicited to join & my premium membership doesn’t seem to be recognized by the Mobile app, which is usually how I access my account. I am anything but impressed!

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 28, 2017

    Not very good premium package. We are not able to receive others replies. I have checked with numerous other participants and they are experiencing the same thing. If you want customers to renew their subscriptions. You had better remedy this asap.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 28, 2017

    Cancel membership after trial. Not happy with trial. Most are not local enough. Very disappointed. Cancel membership after initial trial. Cancel cancel cancel. Not what I thought this would be so please cancel. Most are from Western part of country and Canada. Thank you.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 28, 2017

    I have met Nobody, there have been only two looks at my profile. I have searched tons of profiles and found nobody. I have tried all recommended Ice breakers, and some others but not received the experience that I was told I would.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 27, 2017

    Waste of money. No one local. They make you think you have messages but they are just icebreakers. This site is a waste of time and money! I do not recommend this site to anyone! Better off saving your money! Use a bigger site!!! The users are all from other states.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2017

    The site needs to have better communication. It will say someone has sent me a message and I get a different person. Also, I get repeated people and is annoying when I delete them. It is also hard to go back and find someone. Needs to be better quality I think. My ad was also put up without my permission with a photo they took from another site.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 27, 2017

    I text who I would like to meet and also the men would like to meet me. I text them but it comes back to the same thing. I don't understand. Please. I have never done this before. It is all new to me.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 27, 2017

    I have not been able to use the service. The only picture I have is, for some unknown reason, copyrighted. How this can be, since my brother took the photo on my phone. I do not understand. I replied to the email telling me that you were not able to post the photo, advising them that the print is not copyrighted, but have received no reply. Several people have expressed interest, but I am unable to communicate with them. I guess I will write you off as just one more useless site and let my term of membership run out. No, I will not be renewing.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 27, 2017

    Every like that I have received has been from women hundreds of miles away. Looking locally is proving to be fruitless. Extreme waste of time and money as there appears to be no local users to say yes to or receive a yes from.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 27, 2017

    This app is very repetitive and limited. There is not enough information about the people I've viewed and even though I don't click like, the same ones keep coming up. Perhaps the community is too limited to show a variety. I'd probably be able to find a better match on the bathroom wall.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 26, 2017

    Most of the matches are out of my state. Though it’s a compliment to be contacted it isn’t practical to meet. I’ve changed the parameters and feel that the contacts don’t have anything in common. I’ll be patient and see what happens.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 26, 2017

    I have unfortunately found 2 scammers on here. But since it ain't my first trip to town, I caught on very fast. LOL you can start with the photos that says, "Text me," with the number on the pic. Then when you do text them they send you nude photos of themselves. I don't have a problem with nudity, but the woman should at least look like their profile pic. And when the photos they do send most of them are well known porn stars. Also if you use google chrome if you right mouse the photo you can let google scan for their photo on the net. If they have ever posted that 1 pic on the net anywhere google will find it and give you the name of the woman who posted it. When you confront them and they know they have been busted, they stop talking and delete their first met account.

    I have only reported 1 of them, and I don't know if they or first met removed their account. Other than that I have several wonderful people on here and carry on private and public conversations. 1 more thing I wish you had a chat room because trying to carry on a conversation is kind of difficult as it is now. It's much easier to talk on the phone. Thank for the decent website.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 25, 2017

    The several people that favored me or flirted with me and the ones that sent me messages before I subscribed most of them if not all did not respond to my messages after I subscribed. And every time I click to view a profile the system informs me that I sent a flirt to that person (even if I am not interested). Not very happy with the results.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 23, 2017

    I attempted to cancel my subscription within 24 hours of my purchase, as I thought was required by law. Your filters show that there were only one or 2 people in a 25 mile radius of my zip (about a half million population) and of the 2 or 3 people I attempted to contact, even with the premium trial, I don't even know if they read the message... Complete waste of time and money.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Seth, thank you for sharing your feedback. As a premium user, you can rest assured that all of your messages are readable by anyone, regardless of one's premium status.

    Verified purchase
    Sales & Marketing

    Reviewed Dec. 23, 2017

    Most ads fake, can't back up when browsing, icebreakers are meaningless pains in the ** from either comp generated or people with nothing in common. To sum up, your site is a waste of money and time. Not at all happy.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Phil, I understand your frustration but can assure you that our business is legitimate and all our applications abide by Facebook's Terms of Service. We do our very best to keep scammers away from FirstMet but we always need the help of our users to report any fraudulent activity masking as legitimate profiles. Our customer service department will reach out to help you further.

    No response received
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2017

    I gave you my new number on my vista a week ago and still no. It is still lock up. I have tried to contact you before and no answer. Please check and see what happen. My name is Mary **. Please try to find it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 22, 2017

    When I try to log in the site all I get are all kinds of wording and I'm unable to access my account. Otherwise I'm doing ok with the site. I've met with quite a few women who are nice to chat with, I've only chatted with a few who are within driving distance from my home. But I've had better response on this site than Our Time.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 22, 2017

    I saw a woman And Was interested In Her so I Joined. It Said she Lived In Hamilton, Alabama which Is 20 Miles from Me. But after I Joined And was Talking To her She DOES NOT Live in Hamilton, Alabama. She Lives In Canada sooo I Have Been mislead On Here.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Stevie, I apologize for the disappointing experience. FirstMet relies on the information that users provide about themselves. If you believe that you were maliciously misled, please report that profile and we will take the appropriate action.

    No response received
    Verified purchase
    Customer Service

    Reviewed Dec. 22, 2017

    This site is awful. Having to pay for it and not be able to respond to those you want to is not good. Icebreakers to people 100s of miles away or to people I'd never send one too. Pictures are too small. Don't enlarge. Don't know if people are receiving. Will not renew.

    Thanks for your vote!
    Verified purchase
    Sales & Marketing

    Reviewed Dec. 22, 2017

    So far I have had 2 scammers. I don't think I will renew. I wish dating sites would be more careful with who they put on there site. I joined dating site to avoid scammers but it seems they are using them to scam people. This is second time I tried this site but I keep getting scammers.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Jacqueline, thank you for sharing your feedback. We are fully aware of the issue you brought up. In situations like this, we encourage our users to click REPORT beneath their photo to alert us with any suspicious behavior. FirstMet has a zero tolerance for any false information or improper use of our services. We dedicate a considerable amount of manpower and security programs to catch as many fraudulent members as we can, but we always need the help of our users to report any fake profiles.

    No response received
    Verified purchase

    Reviewed Dec. 21, 2017

    I thought I was signing up for Mate1. Can't figure out how to navigate your site. Can't wait till this is done. Would love to cancel, been less than a week. Really hard to navigate the site. Have not had a good experience. Would love to cancel.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Ivone, I'm sorry to read that you disliked your experience on FirstMet. Can you please elaborate on what makes our site difficult to navigate? We are always seeking our customers feedback to improve our services and I wanted to thank you for sharing yours.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Dec. 20, 2017

    Ladies here are not within the age or distance I set for browsing!! Second month here and it’s been the same since day one. Some have same area code as my city, but are really at another state or country. Please explain.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Jorge, we appreciate your feedback and would like to address your concerns. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members. As for users who have the same area code as you but live in a different place, this is unfortunately false information shared by certain users - could be accidental or malicious. You can help us improve your experience by reporting those users.

    No response received
    Verified purchase
    Staff

    Reviewed Dec. 19, 2017

    FirstMet is a good choice to meet individuals from all over the USA. You're able to use the question format that FirstMet has or create your own questions to ask people you meet. There is a diverse group of Men to peak one's interest.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Ronald, thank you very much for taking the time to share your thoughts. We are very happy to learn that you are enjoying your experience on FirstMet. We wish you the best of luck!

    Verified purchase

    Reviewed Dec. 19, 2017

    On my profile I stated matches age much younger than the women you send. Plus I have low miles for match distances not from all over the United States. I also dislike having to skip through profiles from all over the country when I was specific on distance.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Bill, I am sorry for this experience and always appreciate it when our customers provide feedback like you did. If the distance filter jumps and expands to show you more members, it means that our algorithm has found someone who could be a better match outside your preferred distance range based on your other filters. If you want to strictly view members in your area, I suggest you to adjust your other filters which may be too restrictive.

    No response received
    Verified purchase
    Staff

    Reviewed Dec. 19, 2017

    Have trouble with keeping the matches on the 25 mile area. Keeps sending me people 500 miles away. Also I selected Latinas and keep getting other women. Thank you if you can help me. I do enjoy the site. Still learning the options.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Carlos, first of all thanks for sharing your love! We always appreciate it when our customers provide feedback to improve our services. If the distance filter jumps and expands to show you more members, it means that our algorithm has found someone who could be a better match outside your preferred distance range based on your other filters. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members.

    Verified purchase
    Price

    Reviewed Dec. 19, 2017

    I think the one month subscription price is too expensive. I am trying for one month to see what happens.. I am disappointed in the listing that you provide for interests. I stated several time that I only want listing within a 25 mile range, yet I am receiving men from all over the country... I don't think I will be renewing at the end of my term...

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 18, 2017

    I'm not interested in "dating" someone who lives in Florida, or Texas. I live in Savage, Minnesota. 95 percent of my "matches" were 500 miles or more away from me! A total waste of my time and money. I'd like to get a refund of my money, and I will not be renewing my subscription.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Glenn, a member of our support team will soon reach out to you to fix your problem. In the meantime, please be aware that FirstMet shows you members based on a special formula so you can find the best matches. In order to do so, we sometimes need to expand the distance filter. If distance is the most important criteria for you, please try adjusting your other filters to include a wider range of members.

    Verified purchase

    Reviewed Dec. 15, 2017

    I am very dissatisfied with your website. All your men are very very UGLY. Many show no photo which is crazy. They really must be hideous or married and are afraid to show their faces. I saw 1 photo that wasn't bad but he never filled out a profile. Other than his city, age and interested in no commitment. The caliber of your men leaves a lot to be desired.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Lonna, we are sorry about your unpleasant experience and appreciate your feedback. Thousands of new members join FirstMet every day. We do hope you will give FirstMet another chance as we are certain that there are and will be suitable men for you.

    Verified purchase
    Sales & Marketing

    Reviewed Dec. 13, 2017

    So far most are not even on. Guess another scam for money as I see it. Just like all other dating site. Real you and then nothing to show. Sorry to say and 99% not even in Ohio. What a joke. Thanks for taking my money and offing me a dud websites.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    David, FirstMet shows you members based on a special formula so you can find the best matches, but we're working on improving these every day. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members. We understand your frustration but can assure you that our business is legitimate and all our applications abide by Facebook's Terms of Service.

    Verified purchase

    Reviewed Dec. 13, 2017

    I have seen better websites set up by high schools kids. It is the WORST dating site ever. You can barely see the pictures and I didn’t want ANY ** but get them, really not even bothering to check it anymore. Pathetic!!

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Valari, thank you for your feedback. We are sorry to hear that you are not happy with our services. Just like any online service, FirstMet can surely be improved. However I would like to point out that millions of people are currently trusting our site, thousands sign up every day and dozens have already shared their success story: https://www.firstmet.com/dating-blog/category/online-dating-success-stories/

    Verified purchase

    Reviewed Dec. 13, 2017

    At this time I do not think much of this site so far. I am not sure as of what I have said to them or what they have said to me. It would be nice to be able to see what has been said. So if you had it set up that way it would make it more fun and more enjoyable.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 12, 2017

    The web page design is disappointing. While this may not be the fault of FirstMet most of the women haven't filled out their profiles. I have no idea who they are. That's kind of important. So really this isn't any different than picking someone up in a bar.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Brian, thanks for your feedback! As you rightly pointed out, it is difficult for FirstMet to control the amount of information members are willing to share. However, we believe that the 'icebreaker' questions are a good way to pick someone's interest and get to know more about her/him. Many of our members found their matches that way on FirstMet (https://www.firstmet.com/dating-blog/category/online-dating-success-stories/) and we sincerely wish you the same success.

    Verified purchase

    Reviewed Dec. 12, 2017

    Would like to deactivate my account. Not sure how. Do not like to discontinue this account. Not interested in all the images. I have tried to change this to women of my age. Did not happen!! Do not like this website, but cannot locate anything to help. Could someone help me with this!!

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Richard, a member of our customer service team will soon reach out to you to assist. Thank you for your patience!

    Verified purchase

    Reviewed Dec. 11, 2017

    There are many people to choose from but the pictures are small and there is little information in the descriptions. So, I would consider this a soap site. I would not recommend this site. I will continue to use it only because I paid for it. I would recommend match.com.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Diana, thank you for leaving this review. We always appreciate it when our customers provide feedback. We strongly believe that FirstMet is one of the best dating services out there and we're working towards improving it each day. We will continue to do so and will keep your recommendations in mind.

    Verified purchase
    Staff

    Reviewed Dec. 10, 2017

    Please do not re-bill my credit card when my time period is up in 6 months. I don't feel like you ask for complete profile for people on this site. Our time band Christian Mingle have a much more complete profile request. (such as divorced,widow etc, pets, interests., what they are looking for such a friendship, marriage etc. Are they a christian etc?) Also, you are sending me matches clear across the country when I asked for no more than 500 miles. It's a waste of my time to view people in Florida when I live in Nevada. Please provide me with a person to contact and phone number at your corp. office. Thanks.

    Thanks for your vote!
    Verified purchase

    Reviewed Dec. 9, 2017

    Your site too hard to navigate. Always got matches from out of state or too far away. Would not recommend to anyone. it would be to your interest to redesign the site to make it easy to follow. Get people off the street to be on the redesign team. That way you won't wind up with another piece of crap.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Ward, thank you for your recommendations. We value your feedback and will keep your comments in mind when improving our app. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members.

    Verified purchase
    Online & App

    Reviewed Dec. 9, 2017

    I all the sudden am getting post on Facebook from Firstmet. Never looked at it or signed up for it. Looked to see how to get rid of it and says delete app but that's not possible because I don't have the app so there is no way I can get rid of this pain in the ass.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    David, I'm sorry that you are disappointed with your experience on Facebook. A member of the community team just sent you a private message to help you troubleshoot your issue.

    No response received
    Verified purchase

    Reviewed Dec. 9, 2017

    I was not very please with the site. Many of the men are not in my local area. Even though I put in the distance etc. Also profiles were so incomplete on most of the men. Pictures were terrible. I do believe they should be screened before they are put up. Site was very disappointing.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Cecilia, thank you for sharing your feedback! We always appreciate when our users take the time to share their impressions and help us improve the product. A member of our team just reached out to you to address your concerns.

    No response received
    Customer ServiceSales & MarketingPriceOnline & App

    Reviewed Dec. 8, 2017

    The site is not bad. Plenty of what I was looking for, a few bad apples like any other site, but when it comes to charging $74 and some change for six months, that's all I need to find what I was looking for... One week after signing up I tried to cancel automatic renewal but could not find a way, I tried sending emails, no answer, several times, no options for cancellation was ever given. I tried PayPal. They could not help, so I waited to see if when renewal came up I could stop payment...but when PayPal made payment it was too late. They said I need to cancel with some time in advance, this is a ripoff scam. BS. Dumb crooks! I'm not the only one they have screwed, I see many more in reviews.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Benito, thank you for praising our services! As we explained on your "Premium Account" page (under Profile), we ask that our users cancel at least 48 hours before their renewal date, as automatic renewals may begin processing that early.

    Reviewed Nov. 20, 2017

    My First Met account was somehow deactivated as first met advised me of this. They went on to say that my account would automatically renew unless I went in and changed the billing. Problem is I can't get in. I need someone to advise please.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Larry, we're very sorry about the issue you encountered while trying to access your account. Someone from our team will be following up shortly to assist you with a resolution.

    Insufficient response received

    Reviewed Oct. 26, 2017

    I'm a premium member of FirstMet and for some reason I can't get into my account. I've been locked out of it and I've been sending FirstMet messages so they can get me back in but I'm not getting any messages from them to let me in. I've paid money to them to be a member and I don't know what to do.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Katherine, we’re sorry to hear about your experience! We value your feedback and would like to make things right. Someone from our team will be following up to assist you with a resolution.

    Verified purchase

    Reviewed Oct. 13, 2017

    I would appreciate if you try to match me up with younger women 45 to 64. I have had no success thus far because you keep sending me women my age or even in their 70's. I am financially stable and wanting to develop a serious relationship. To be perfectly honest I would like to have more kids and get married someday. I have one son but have always wanted a daughter. I would consider marrying someone in their 30's or 40's or I would like to meet a woman who already has kids. PLEASE HELP ME OUT! It is not fun being lonely. I want someone who is willing to work towards establishing a serious relationship. Thank you for your time.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Christopher, your feedback is valuable to us. Please note that you can update your search filters such as the age group or location. This will allow you to browse members that fall in your criteria. Thank you and good luck on your quest!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 29, 2017

    Getting too many women who indicate they are no longer a member and their membership has been deactivated. These same women ask for a text number or email address right before they are deactivated. Why are all these same women asking for a text number? Sounds like some type of scam or a way to get information. How are they becoming members?

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Terry, I apologize for the inconvenience if you encountered scammers on our website. These fraudulent users are blocked as soon as they are identified as such. I can assure you that FirstMet dedicates a considerable amount of manpower and security programs to catch as many fraudulent members as we can, but we always need the help of our users to report any fake profiles. We can assure you any fraudulent activity is taken seriously.

    No response received
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    The men on here that I have come in contact with are either married, "separated" (separated is still married) or looking for "a good time". Just not my kind of site. I was. Try skeptical in the beginning about what kind of people I would meet and I was right. Won't do this again. Not the sites discretions. They do not know who is really on here.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Kelly, we are very sorry you have encountered people who are not single on FirstMet, but we are unable to verify identity, marital status or the veracity of our members' profiles before someone registers for an account or adds our FirstMet app onto their Facebook account.

    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2017

    To be honest, this site is a shambles. I lost good friend because I found pictures of his wife on here. She claims they were put on maliciously by someone with a grudge BUT HER HUSBAND THOUGHT I WAS TRYING TO HAVE AN AFFAIR WITH HER... How can this happen. There is much too much meddling by the site in sending out icebreakers on behalf of members who don't want icebreakers sending, which leads to false hopes and often rebuke. The like button is used far too much by admin when you just look at someone or even sending a message... Just because you send a message it doesn't automatically mean you like someone. Too much "matching" and liking.

    So many "old memberships" on here who don't actually come on the site anymore, you haven't a clue who is and who isn't active... Would be far better to have a timeline button showing prospective suitors just how long ago a person was actually active or whether they are even still a member. Too many words obliterated in messages by asterisks. No other filters on one's profile other than age and this isn't adhered to when people are allowed to view you and send icebreakers when well over the age you wish to contact. And finally there are too many young girls on here UNDER THE AGE OF CONSENT. I have made 2 complaints about this matter, and not a single person from admin has ever had the courtesy to get back to me on this matter of underage girls... THIS IS ABSOLUTELY DISGUSTING, and I am glad my membership runs out in October. I will not return to this shambles of a site. Total waste of money and time.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Neil, we responded to both complaints on May 13th 2016 and April 3rd 2017. We sent you another email on September 29th 2017 that was left unanswered. We understand your frustration but can assure you that our business is legitimate and all our applications abide by Facebook’s Terms of Service. We are sorry you seem to have encountered scammers on FirstMet, but please understand we have a zero tolerance for false information on our site and do what we can to keep our users honest.

    Insufficient response received
    Verified purchase

    Reviewed Sept. 22, 2017

    I have had way too many scammers contacting me. You need to improve verification of members. Your email alerts are confusing. Just now I got an email that a Lewis had sent me a message. No Lewis when I went on your site. I will not renew unless things improve dramatically. Do not share my contact info or my name with anyone or anybody or anywhere.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Natalie, we can assure you any fraudulent activity is taken seriously. We deploy many security programs and consoles that block scammers who try to take advantage of our users. Unfortunately the volume of this problem and the ability to mask IP addresses and proxies make it virtually impossible to catch them all. If you provide the person’s user name or the link to that person’s Facebook account who you think acted fraudulently, we will be able to investigate further.

    Insufficient response received
    Verified purchase
    Staff

    Reviewed Sept. 22, 2017

    I was on here for 3 months, over 100 hits a day. Problem is 1 out of every 50 was even close to what I wanted or liked. Some of the men were just nasty. The comments being made should be monitored a lot closer. I am not saying this was all bad, I met a few very very good friends on here and possibly my soulmate! It's just the bs to find them was unneeded. Thanks for taking my $9 for 1 additional month and cutting me off after 1 week.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Leslie, we apologize for the disruption to our service. A member of our support team reached out to you to offer assistance. We are happy to know that FirstMet was able to bring friends and joy to your life!

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Sept. 22, 2017

    Am finding out that the men that contact me are only looking for an easy lay. That is not what I want, am looking for a companion to go and do different things with, NOT JUST SEX... to me there is more to life than that. Looking for a friend or two, someone to talk with and can enjoy each others company. The other things you keep matching me up with ones that over 100 miles away. I have asked for them/him to be within 100 miles.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Mary, we are sorry to hear that FirstMet has not been able to match you with the right person yet. FirstMet shows you members based on a special formula so you can find the best matches, but we're working on improving these every day. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members.

    Verified purchase
    Customer Service

    Reviewed Sept. 21, 2017

    I got matches from all over the country, very few nearby ones, didn't follow my profile at all regarding ethnicity, and the icebreakers were very canned and didn't promote conversation. I usually answered "other" and they put a dialog in my own words. Sometimes the conversation history got lost/deleted which made it frustrating. Very disappointing.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Thistlesohio, we are sorry for any trouble and appreciate your feedback! FirstMet shows members that are believed to be the best matches. If you'd prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members. As a premium member, you also have the option to opt out of Icebreakers by clicking "Edit Settings" on the right hand side of the page and checking the box next to "I want to receive fewer Icebreakers".

    No response received
    Verified purchase

    Reviewed Sept. 21, 2017

    I tried to reenroll and cannot access the account. Cannot log in to pay and re-enroll. Poor for customer access. What is the reason for this? I set it up thru Facebook but it just sits and spins when I try to access it. How or can I re-up for your services?

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Joanne, thank you for giving us the opportunity to resolve this issue. Your feedback is valuable to us and we will use it to improve our products and services.

    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed Sept. 21, 2017

    I finished using the site because many women were fake and scammers were accessing the site. I raised this issue with FirstMet however they declined to respond. They need to have better security measures to stop international scams. I know they were scams because I investigated it on anti scam website.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Mr Gent, contrary to your statement, we responded to your complaint on August 18th 2017. We are very sorry you have encountered fake profiles on FirstMet. We can assure you any fraudulent activity is taken seriously. We use many security programs to block suspicious accounts who try to take advantage of our users. We always appreciate it when our customers provide feedback.

    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2017

    I attempted on many occasions to cancel my auto renew, weeks before it was due, but was not provided the ability to do so. All of a sudden it renews and when I called I was told there was no way to reverse the charge and there was no one higher than the service rep that I could speak with. It had literally just renewed that day. I am sick and tired of these auto renewals and the company making it impossible to navigate the site to cancel it.

    Thanks for your vote!
    FirstMet
    Response from FirstMet
    Thank you for giving us the opportunity to resolve this issue. Your feedback is

    valuable to us and we will use it to improve our products and services in the future.

    Resolved outside ConsumerAffairs
    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 21, 2017

    Too many people trying to scam you. You are there with good intentions and the other person is trying to get you to like them so they can get money from you. Need to do better job at checking people out before you let them in.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Pedro, thanks for your feedback. I am sorry for your bad experience. I can assure you that FirstMet dedicates a considerable amount of manpower and security programs to catch as many fraudulent members as we can. We have a zero tolerance for any false information or improper use of our services and take any suggestions from our users seriously, especially if you recognize any patterns of fraudulent activity or profiles. Any information is welcome in order to help us improve our detection system.

    No response received
    Verified purchase

    Reviewed Sept. 21, 2017

    The worst dating site I have ever experienced in 15 years of being online. Full of non-existent, fake profiles or people trying to dupe you. When you make contact with anyone for any reason you have deemed it ok to send out a "like" to this person when this is not so. Are you ** mental or what. This next point is in the realms of illegal surely. I cannot delete my profile and leave your crap dating site. The only thing you let me do is make it invisible when I sign out. For ** sake I want to delete my profile, that’s what I want but can't. You won’t let me delete my last photo so I have no photos on profile. Your site is the pits, absolutely unbelievable. You couldn't make it up. Do me a favour. Delete my profile completely... can’t you?

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Chris, we apologize for the inconvenience, but customers must deactivate their accounts themselves. Please visit our support center pages on the subject for step-by-step instructions: http://help.firstmet.com/customer/en/portal/articles/1432282-how-do-i-deactivate-my-firstmet-account-on-firstmet-com-​. We dedicate a lot of manpower and security programs to block scammers. However it is virtually impossible to catch them all and we encourage our members to report any suspicious activities.

    Factual basis uncertain
    Verified purchase

    Reviewed Sept. 21, 2017

    This is the worst dating site that I have ever experienced. All these women are from different states and even different countries. Some are scammers. I have never been hit up by so many scammer women. I have met no one and I have been on here for about 6 months. Not worth it. I had better luck with free sites like POF.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Jim, we ask our users to click REPORT beneath their photo to alert us with any suspicious behavior and have a zero tolerance for any false information or improper use of our services. We take any suggestions from our users seriously, especially if you recognize any patterns of fraudulent activity or profiles. If you wish to see women closer to you, I would suggest that you adjust your other filters to include a wider range of members in your area.

    No response received
    Verified purchase
    Staff

    Reviewed Sept. 21, 2017

    I met a woman on FirstMet and I can't describe how grateful I am for a service like FirstMet, actually she contacted me first, I never knew meeting someone could be so exciting. The idea of meeting someone, in this way is a little off putting, just the same I am grateful for the chance. Thank you.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Jeffrey, we are thrilled to read that you met someone you like thanks to FirstMet. We wish you and your loved one the very best!

    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    I am pleased with FirstMet except when I get a message from someone & I try to answer, the answer sits there for days or longer. So they do not get my response... Some messages are never delivered. I don't know what else to say until I see if this can be corrected. Thank you.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Dot, we sent you a response on October 6th 2017. We hope the answer satisfied you and we are again very sorry that you had to experience this.

    Verified purchase

    Reviewed Sept. 20, 2017

    I have been on 4 different dating site & yours is the worse. I would never recommend your site to anyone. I would click on 25 miles for my radius & I would get responses for Florida, California, Kentucky, Ohio & I could go on & on.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Tony, we’re sorry to hear about your experience! Our matching algorithm is designed to deliver the best possible matches, based on the filters you set. If the distance filter jumps and expands to show you more members, it means that our algorithm has found someone who could be a better match outside your preferred distance range based on your other filters. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of members.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2017

    I am very disappointed in your services. I was in contact with the gentleman for almost 10 months and I thought something was wrong but I played along. Yeah come to think of it he was not how he was. Profile was totally wrong. That phone number was some strange place. I even did background checked on him. Totally false, false, false. Another one same issue. Checked out the phone number address and everything on here I got a parking lot.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Julie, as you know, we ask our users to click REPORT beneath their photo to alert us with any suspicious behavior and have a zero tolerance for any false information or improper use of our services. We take any suggestions from our users seriously, especially if you recognize any patterns of fraudulent activity or profiles. Any information is welcome.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Sept. 20, 2017

    I was contacted by a lot of scammers. They were looking for women to give them money. They had a hidden agenda in mind. Also, approach me asking me what was my pleasure. I was not looking for a sexual hookup.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Joycie, I'm very sorry for any trouble scammers caused you! I can assure you that FirstMet dedicates a considerable amount of manpower and security programs to catch as many fraudulent members as we can, but we always need the help of our users to report any fake profiles. I can assure you that this matter is taken very seriously.

    Verified purchase

    Reviewed Sept. 20, 2017

    There is virtually nothing in the profiles to tell anyone what a person is really like. Nothing to encourage a further subscription. Very little in the way of contact from any persons. I was given a six-month subscription and have had no satisfaction what so ever. Very dissatisfied subscriber and will not be renewing.

    Thanks for your vote!
    FirstMet
    Response from FirstMet
    Ken, we’re sorry to hear about your experience! We value your feedback and

    would like to make things right. Someone from our team will be following up to assist you with a resolution.

    No response received
    Verified purchase
    Staff

    Reviewed Sept. 20, 2017

    I found that this FirstMet was a rip off. There were no local contacts to be made or least none in my vicinity. I signed up local people and that sure wasn't the case, needless to say I am pissed off!!! Big waste of my time and money!! There will no further sign ups to this site for sure.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Raymond, I am sorry that you couldn't be matched with the right people. Please know that you can filter users by several criteria, including age and distance from you. If the distance filter jumps and expands to show you more members, it means that our algorithm has found someone who could be a better match outside your preferred distance range based on your other filters. If you would prefer seeing people closer to you, please try adjusting your other filters to include a wider range of users.

    No response received
    Verified purchase
    Online & App

    Reviewed Sept. 20, 2017

    I joined the site initially to try it out and tried to cancel any ongoing charges because I did not want to continue with my membership but was told I was too late by one day. So my card on file was charged for a further 6 months. Just hope I do not get charged again otherwise I will be real cross. The site is really not a good site to be a part of. I only have regrets in not being able to cancel ongoing charges.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Andy, thank you for leaving this review. We always appreciate it when our customers provide feedback. Our system starts processing automatic renewals 48 hours prior to the renewal date. As we explained on your "Premium Account" page (under Profile), we ask that our users cancel at least 48 hours before their renewal date, as automatic renewals may begin processing that early. We are unable to offer refunds for membership terms or partial month charges as stated in our Terms of Service.

    No response received
    Verified purchase

    Reviewed Sept. 20, 2017

    You don't screen your applicants very well. When I say that I only want to be connected with ** men, between 65 to 80 years of age, and within a 50 mile radius of where I live, that's what I expect to see. This is not what happens after you pay your money. I can't afford to pay for something which is not going to be of any benefit to me.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Betty, I hear your frustration about not being able to find people in your local area. Our matching algorithm uses several criteria such as age, distance, ethnicity and more. When the distance filter expands to show you more members, it means that our algorithm believes that someone outside your preferred distance range is a better match, based on your other filters. If distance is the most important criteria, it is recommended to relax your other filters to include a wider range of members.

    Insufficient response received
    Verified purchase
    Customer Service

    Reviewed Sept. 20, 2017

    My only complaint with this site is so many fake profiles. You don't know who is real and who is a bot until they sent you a message saying please send me your email address and then the account is deleted 5 minutes after. I'm not a fan of that. That why I will never pay for this site no matter what perks you add.

    Thanks for your vote!
    FirstMet
    Response from FirstMet

    Ian, I apologize for the inconvenience if you encountered scammers on our website. These fraudulent users are blocked as soon as they are identified as such. I can assure you that FirstMet dedicates a considerable amount of manpower and security programs to catch as many fraudulent members as we can, but we always need the help of our users to report any fake profiles. We can assure you any fraudulent activity is taken seriously.

    No response received
    Loading more reviews...

    FirstMet Company Information

    Company Name:
    FirstMet
    Website:
    www.firstmet.com