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Consumer Complaints and Reviews


I have been a member of Lightspeed panel for several years. I recently completed a very long survey and project for them. I requested my rewards upon completion on 8/28/10. There were 2 orders in the amounts of $20 and $10. The company said it takes up to 13 days for the rewards to be deposited to your PayPal account. After waiting about a month and not receiving the rewards, I contacted Lightspeed. I was referred to who issues their rewards.

I spoke to Tess ** on 9/20/10 by email. I was told that an "error" was made in my email address and the rewards would be reloaded. She said it would take up to 30 days for me to receive them. I contacted Tess again on 10/11/10 after not receiving the rewards and was told it would take up to 30 days for the rewards to be "reloaded." After waiting until 10/26/10, I contacted Tess ** once again about the rewards. She told me they had no control over PayPal and I would eventually receive my rewards. I informed her I would be filing a complaint against them company. To date, I have NOT received my rewards.

Expert Review

ConsumerAffairs Research Team

The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services. is a company that has been offering companies incentive programs since 2001. Today, they work with more than 5 million users.

  • Multiple programs: Perks offers companies a choice of programs, including employee recognition, employee referral, and more so employers can customize their incentives strategies.
  • Tech savvy: The company has a presence on social media, as well as a well designed, responsive website.
  • Custom catalog design: Perks helps companies design a custom catalog of rewards, so the incentives are branded and tailored to the company they are directed towards.
  • Science of Motivation methodology: The company uses a specific Science of Motivation methodology so they psychologically understand how to motivate employees and create loyalty.
  • Global: The company works with businesses in more than 140 countries globally, so they are a convenient choice no matter where a business is located.
  • Best for Human resources representatives at large companies, executives at struggling companies, heads of companies in manufacturing or manual labor industries and heads of sales teams.

Compare Employee Incentive Programs Company Profile

Company Name:
Year Founded:
200 River Market Ave. Suite 500
Little Rock
Postal Code:
United States