Aspen Dental Reviews

Stow, OH

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About Aspen Dental

Pros
  • Effective pain management
  • Positive overall experience
  • Transparent pricing
Cons
  • Long wait times for appointments
  • Billing issues
  • Concerns about unnecessary treatments

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Aspen Dental Reviews

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    How do I know I can trust these reviews about Aspen Dental?
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    Page 1 Reviews 0 - 5
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    Reviewed June 13, 2026

    I still have no complaints about the treatment I have received from the local Aspen Dental office. The employees are all kind and compassionate. I didn’t feel pressured to do anything I didn’t want to do. I didn’t feel like they were trying to “up sale” me on anything. I wouldn’t have a problem recommending this office to anyone. Gesielle is a great dental assistant and she is calming and comforting during the process. I feel that she has given me information I needed to make my own personal health conditions.

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    Staff

    Reviewed May 6, 2026

    Aspen Dental is the best! I love their staff! Staff is patient and kind, most importantly gentle. Shout out to Chonnell. She took really good care of me. Thank you.

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      Customer ServiceCoveragePunctuality & SpeedStaffTimeliness

      Reviewed May 6, 2026

      I seen Dr ** and his dental assistant Selene at the Bradenton location on Cortez Road. They were very kind and caring in fixing my crown that broke off. They had me in and out of the office in under an hour. I called Tuesday morning for an appointment. They got me in the next day. They were very helpful. I would highly recommend them for dental needs.

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      Punctuality & SpeedStaff

      Reviewed May 1, 2026

      When we first arrived it was 2:13 in the afternoon. My appointment was at 2:00 and the receptionist said we had to reschedule even though we were out of town. Send the office paper especially Kelly was awesome. Completely change my experience and the radio technician was awesome too. I don't remember her name thank you. This was in Elizabethtown Kentucky.

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      Staff

      Reviewed April 27, 2026

      OK, so I went into Aspen today to get my new dentures once again and he was right there to assist me. I cannot get over how sweet and helpful and knowledgeable she is! The whole team has made the process so comfortable for me. I got my new teeth. They’re beautiful. Didn’t fit quite right so what do Rocky and her girls do? They’re putting a hard liner in there for me! I could never ask for better bedside manner and care heart. ❤️ thank you to the whole team for being so wonderful!

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      Contract & TermsPriceStaff

      Reviewed June 12, 2026

      Aspen Dental talked my 90 year old father into having all his teeth removed. He bled so much he ended up in the hospital. Then after he paid 5500 for lower dentures they were never able to get them to fit him. Instead of redoing their mistake they managed to leave him with dentures that were so painful that he could barely eat. He lost 30 pounds. Today when we went to see about getting a new lower denture they said it would cost another $4200. Corporate theft and poor patient care. Go anywhere else for your dental treatment!

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      Customer ServiceCoveragePricePunctuality & SpeedStaffBilling

      Reviewed June 9, 2026

      I would not recommend this practice based on my family’s experience. My parents initially scheduled a routine dental cleaning but were advised that they required a deep cleaning that included scaling and laser treatments, resulting in significant out-of-pocket expenses. We have serious concerns regarding the accuracy of the billing and insurance claims submitted, as charges appeared for services we do not believe were performed. Attempts to obtain clarification and resolution through the office have been frustrating, as communication with management has not provided clear answers or timely assistance. We are still actively seeking reimbursement and a satisfactory resolution. Patients may want to carefully review proposed treatment plans, costs, and insurance billing before proceeding with services. This place is a cash crop.

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      CoverageSales & MarketingPriceHonesty & Transparency

      Reviewed June 6, 2026

      Actually a zero... HORRIBLE experience... LIED about everything from extractions to temporary dentures. I am horrified by the entire situation...anyone looking for new teeth, please do not get involved with Aspen Dental. Scam artists... TOTALLY AN INSURANCE FRAUD COMPANY. Hired a lawyer to sue their company from fraudulent charges and claims. Just another fraudulent company looking to make money. Telling you you need treatment you absolutely do not need. Insurance fraud.

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      PriceStaff

      Reviewed June 4, 2026

      I've been taking my sister in law to Aspen Dental in St.Cloud, MN several times and I will NEVER recommend them to anyone! She's in pain, her temporary teeth don't fit and it's painful. Also it's been a couple months she's losing weight. If they keep messing around like they are I told her to go to court. The cost is crazy to have a bad experience. Staff is nice but that only goes so far and it's tiring driving there just to leave the same way she came. The bottoms don't fit and makes her look funny. It's sad

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      Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTimeliness

      Reviewed May 24, 2026

      DON'T DO IT!! At least not in Glen Carbon Illinois. Get your teeth the same day, NOT SO MUCH!!! I went in to get implants on my top. They said they prefer to do both at once so they extracted 8 or 9 I think teeth on my bottom front that I had left and drilled the holes for the post on the actual teeth they were going to be implanting 6 months later and that was on April 22nd and it is now May 24th and I still have yet to have teeth. How embarrassing! They have fit me for two sets of temporary dentures. The first mold they took was an absolute disaster and the second one was not much better. I can't help but think if they have any idea of what they're doing. I cannot close my mouth if I wear them. More or less actually do anything or talk. I'm still eating mashed potatoes and Jello every day.

      So since the day they gave me my last set I have only worn the tops. I have not worn the bottoms for one day and even only wearing the tops it looks like I have buckteeth which I've just made my peace with but still have no ability to chew anything. They do something called a soft align which makes them fit better and they said they could fit me in at any time if I needed to get it realigned because it takes such a little amount of time to do so and I called and told them that I really badly needed it that they're just falling around in my mouth and that one of the areas is rubbing a spot raw on my upper jaw but they were not able to fit me in and are making me wait till June 4th which was when my next appointment was.

      I've never been so uncomfortable, so ashamed to go out in public and so hungry in my life. And thankfully I only paid for the first half of the procedure which was getting my teeth pulled and getting the temporary dentures but now I'm supposed to trust these people when I pay him the next $10,000 to actually get me teeth that fit. I think I'm going to try to look at other options but I don't even know if I have any. Worst experience ever. I would definitely think of going somewhere other than Aspen Dental in Glen Carbon Illinois. On the photo you will see how my mouth will not close with them in.

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      Aspen Dental author review by ConsumerAffairs Research Team

      Aspen Dental practices are individually owned and operated but share a commitment to similar values, like compassion and respect, and receive business support from Aspen Dental Management, Inc. There are almost 550 Aspen Dental practices across the United States serving over 3.7 million patients a year.

      • Options: Aspen Dental offer four styles of full dentures and three styles of partial dentures, so patients can find a denture product that meets their needs and budget. They also offer single tooth implant and implant-supported dentures.

      • On-site denture lab: All Aspen Dental locations have an on-site dental lab. This allows patients to get their dentures, implants, crowns and bridges as fast as possible.

      • Guarantee: Aspen Dental offers a money-back guarantee on all dentures, both full and partial sets. If patients are unhappy, they have three months to return the dentures and request a full refund.

      • General dentistry: Aspen Dental practices offer a wide array of dental services in addition to dentures and implants. Those looking for a dentist to meet all their oral health needs will appreciate this variety of services.

      • Costs and discounts: Interested consumers can visit the website for their local Aspen Dental location to see a list of fees for all available services. They can also find available deals and special pricing offers listed on the website.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Aspen Dental Company Information

      Company Name:
      Aspen Dental
      Website:
      www.aspendental.com