National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 8, 2017
My experience has been good so far. Have not heard from anyone about if anyone has agreed with any payments as of now. Some of the companies have turned some of the account over to collection companies. I don't know what to do about these accounts. Should I call them and let them know I'm working with a debt relief company.
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Reviewed June 8, 2017
The program give me a great help to resolve my financial difficulty. I can have time to relief and survive in my hardship. Hopefully, this program help. I can make a good living after to clean up all my debt without worry about such heavy payment. Thank you.
Reviewed June 8, 2017
Thus far it has been a very good experience. They are a very professional organization. I am very happy that I have discovered this service. I would highly recommend National Debt Relief to anyone that I know in my situation. They are providing an excellent service.
Reviewed June 8, 2017
At this time I am still getting phone calls from creditors and even though I am paying for the legal services it just seems as like it takes a very long time for the creditors to get their power of attorney letters etc.
Reviewed June 8, 2017
Was apprehensive when first contacting National Debt Relief as I knew nothing of the company's success rate. The personnel were very kind in their explanation of the process of repaying debts. So far so good with my Debt Resolution. Their website for customers' accounts shows every step of the accomplished process. Very thorough to make the customer feel at ease. Good debt negotiations speeding up the process.
Reviewed June 8, 2017
I was surprised as to how fast they called me back after I submitted the initial application. And I so pleased with the lady that called me back because she was so patient and understanding. Keep up the good work.
Reviewed June 8, 2017
So far I have had an excellent experience with National Debt Relief, that are working hard to get my debt down to a manageable pricing for me. Since I've registered with NDR my Credit Score and also risen so I'm very pleased with NDR.
Reviewed June 8, 2017
I've only been enrolled with National Debt Relief for 6 mos and I have already had one creditor to accept the program. So far I'm pleased with the program and now I have at least 8 more creditors to accept the program.
Updated review: Feb. 24, 2018
NDR has been fast and efficient settling my debt. I expected this process to be extremely time consuming, but surprisingly, NDR has been able to solve a lot of my debt problems in a matter of months. Their customer support has continuously been supporting, attentive, and always on top of things. They constantly call me to let me know of updates or any concerns I might have and always implore me to go onto my personal account in order to maximize all the services provided.
Original Review: June 8, 2017
I enrolled with NDR a couple months back and so far I have little to say. One thing that I must mention is my dissatisfaction with the fact that no one from your team has contacted one of the banks/loaners as of yet. I expected much more by now.
Reviewed June 8, 2017
Having been in the program for only a couple of months, it's hard to rate NDR. I'm currently being hounded with phone calls from my creditors and it is making me feel very stressed out. I'm not sure why NDR hasn't started negotiating with my creditors. I'll come back and rate them again in a few months.
Reviewed June 8, 2017
It's very nice getting debt pay off at a lower amount but I would like it paid off yesterday not the next 3 years. Little upsetting with all the phone calls from National Debt and I know they are just doing their job. I'm happy with just a Email from them because I am busy guy and can't always attend to a phone call. I guess I have to go with the flow until all my debt is paid and up to date.
Reviewed June 8, 2017
The process to send proposal to the creditors is very slow and a little scary since all creditors are telling that it shouldn't take too long. Hope to see some action soon. Follow up to customer should be monthly to keep customer calm.
Reviewed June 8, 2017
Excellent to work with, friendly and understanding, helpful. They work fast. Thank you and a pleasure to work with. They always answer all our questions and concerns. The staff is always so pleasant to work with and are very friendly, so happy we were able to work with this company.
Reviewed June 8, 2017
I signed up, but have not heard from anyone at NDR since then. Hence I have no idea how my case is going. What is the next step? I was told that I would be receiving continuous updates as to the status of my case. So far, NOTHING, NADA. Just radio silence.
Updated review: Sept. 20, 2017
Using National Debt Relief has been one of the best decisions I've made. The process to set up my account was very easy, and they explained everything thoroughly. They communicate very well, and have already settled my first account. Very satisfied!
Original Review: June 8, 2017
Working with the team to resolve my problem and getting the contract completed was very easy. The folks are friendly and very helpful throughout the entire onboarding process. I didn't give a higher rating because nothing has happened yet, so I don't know that they will be successful with the debt resolution or not!
Reviewed June 8, 2017
This group is very professional and helpful. They are very prompt and so well organized. They have a great system in place so to not let any issue get neglected. I like the portal they set up to monitor the progress.
Reviewed June 8, 2017
I have not been in the program for very long, but my experience so far has been great. Service is first class and my accounts seem to be getting handled. I have a lot of debt and it can be a slow process but the results so far are above my expectations.
Reviewed June 8, 2017
Ed ** has been absolutely wonderful to work with. He explained everything clearly and concisely to me. All of my questions were answered. I couldn't have asked for a better experience with solving my debt issues. What a fabulous service that you provide. Your rates are good and don't break my bank!!
Reviewed June 8, 2017
I am so thankful for the help and direction on how to best resolve my credit debt! I will now be debt free from about 65k in credit debt in less than 48 months! I would absolutely recommend National Debt relief to anyone that is struggling to pay off their debt!
Reviewed June 8, 2017
At first I was skeptical about joining the program but after talking to one of the representatives I was convinced I was making the right choice due to the knowledge that the representative had. He made me realize I had to take care of my debt immediately before it spiraled out of control. Thanks for all your help National Debt Relief.
Reviewed June 8, 2017
This is a great company with a great customer service, very reliable and great follow-up on servicing clientele. They always keep in touch to do follow-up on the cases and help you understand the benefits of joining the program.
Updated review: Aug. 4, 2017
Would recommend. They negotiated for less than first thought. Everyone is personable and makes sure I know all my options. Online access is easy and convenient. You can always check your balance at any time. I'm glad I followed through with this.
Original Review: June 8, 2017
I moderately happy, 3 months into payments I was informed by 2 creditors they were never contacted by National Debt Relief of my enrollment. They wanted payment immediately. I would think by now everyone would be contacted. I'm not sure if I would recommend National Debt Relief.
Reviewed June 8, 2017
A few months in program and doing better. Thank you National Debt Relief. Had wonderful, cooperative, helpful and satisfying experience. Staff was pleasant to work with. I am less stressed and confident this program will help me. It is hard to live every day without using credit or having any credit especially if have no cash to spare. But considering the help received it's a goal to accomplish in the end result.
Reviewed June 8, 2017
I was very overwhelmed with my financial situation and the customer service help me understand how everything worked. I am not stressed as I was and am relieved of the stress of dealing with my creditors. If I have any questions I can call and get an answer right away. I am very pleased with this service. Thank you so much.
Reviewed June 8, 2017
Should have done this sooner; much sooner. The folks at NDR have helped me get the years of debt and bad choices off my back. I would absolutely recommended National Debt Relief to anyone who needs a fresh start. If you or someone you know is in need of relief from debt, then call National Debt Relief, NOW. Thanks.
Reviewed June 8, 2017
I have e-mailed SEVERAL times about this. I have given your creditor hotline number to my creditors. ALL the creditors state that YOU MUST CALL THEM in order for them to stop calling me. My phone rings off the hook day and night. I get a minimum of 10-15 calls per day. This has to stop. You are being paid for a service. Do your job! Do I need to contact the Better Business Bureau? That will be my next step if my phone does not stop ringing by tomorrow.
Reviewed June 8, 2017
The people I have spoken with from National Debt Relief have been nothing but kind, professional and encouraging. I entered this program very worried and scared about the amount of my debt, and feeling like I would never get out of the hole I had dug myself into. I now feel like there is a light at the end of the tunnel! And I know I can contact them whenever I need to with any concerns that may arise. This is definitely one of the best decisions I've made in a long time!
Reviewed June 8, 2017
My experience with debt relief was a very positive one. They worked with me very well. They explained everything in the contract one step at a time. Everything was very clear. They're a great company to go through. That's with my experience. Thank you.
Reviewed June 8, 2017
We just started but so far we have received fewer calls and anytime I have had to talk to them in regards to an account, they have helped and taken necessary action. We are looking forward to seeing the results.
Reviewed June 8, 2017
I had about 7 credit cards and paid hundreds of dollars in fees. I decided to get help from National Debt Relief, that was the best decision I've made in years. Narkis ** was very helpful. He walked me through the process step by step. Made my life much much easier. Great people. Great company. Thank you for helping us.
Reviewed June 8, 2017
I enrolled in March 2017 and while I feel a great relief for finally doing this, it is not the easiest thing in the world to do when you have lived off of credit cards for 2-3 years. Debt Relief was very professional, made it seem easy and unstressful for me to do. Creditors still send their monthly statements and call me about payments, saying they do not work with Debt Relief of America and they have plans to help me pay off my card. When I mention the DR of A is handling this for me now they are somewhat acceptable of that. Looking forward to the last payment and be debt free.
Reviewed June 8, 2017
The staff at NDR have always been professional and kind. They provide excellent service and make sure they are able to answer any questions I may have. They have also been able to give me status updates on my account and make sure I am fully informed about the settlements made on my behalf.
Reviewed June 8, 2017
So far, so good. We just applied for this service about 6 weeks ago. Haven't had any problems yet. We haven't heard from any of the bills we consolidated. So we're hoping for the best. We're keeping our fingers crossed that we don't develop bad credit from this. However, we probably won't know for at least a couple of months.
Reviewed June 8, 2017
Haven't had to deal with them since I signed and agreed. Don't know if anything is moving forward but they have taken 2 payments and taking another one next week. Communication would be better. My credit card companies are calling me daily after giving them your info...
Reviewed June 8, 2017
Employee was very nice and helpful. Made us feel like we're going to be having a less debt sooner with your help. We've always been treated well when calling in for anything we've needed help on. If they didn't know they asked.
Reviewed June 8, 2017
I would have to say I feel disappointed. I would have like to have National Debt Relief contact all the credit cards I consolidated so that I wouldn't be hassled by my credit card companies. I had to call all my credit card companies and change the phone number and address so that everything would go to National Debt Relief. I'm still being hassled by my credit card companies and I really don't understand what part you play in this situation.
Reviewed June 8, 2017
I haven't seen any progress yet. I'm starting to worry when I will see progress. All I see is my credit report plunging. I want to purchase a house within a year. I don't see that happening if my credit scores aren't rapidly improving. No lender would be stupid enough to give me a mortgage.
Reviewed June 8, 2017
National Debt Relief is always there to help you with questions and advice regarding collectors bugging the heck out of you. You have access 24-7 to the account your money gets put into so you can see how much money has been put in and paid on your accounts.
Reviewed June 8, 2017
We have been dealing with National Debt Relief for about 3 months now. I cannot believe how easy it was to get started and how helpful they are. It is still early so there hasn't been a whole lot resolved yet, but I am impressed with what has been done so far. I cannot wait to be completely free from our credit card debt!
Reviewed June 8, 2017
As of now I have to say that I am not disappointed with the company taking over but I am a little sad at the fact that it has taken so long to even see any changes on to my credit card debt. It has been over 3 months, but I am allowing more time to hopefully see some progress and positive changes. I am thankful for all their help.
Reviewed June 8, 2017
I understood when I signed up for this that it was going to take some time for arrangements to be made. However, I am being totally harassed by phone calls starting at 8 am (7 days a week). They are harassing and threatening and I have given them the proper information to contact NDR. I still receive the phone calls and now my 19 year old daughter is receiving them as well. Seriously considering cancelling the whole thing.
Reviewed June 8, 2017
I was freaking out because while my credit score was plummeting and I was getting calls which I expected, I didn't know what was going on until I called in and Amy let me know that everything was OK. A little communication would be awesome.
Updated on 10/26/17:You guys are awesome! I've only been on this for about half a year and already one of my creditors has settled for a much better deal than we were hoping for! I have already recommended your services to a couple of friends that are in the situation I was in.
Reviewed June 8, 2017
National Debt Relief is very friendly and easy to work with. Very professional and they don't make you feel like a bad person for the situation you're in. They keep you updated on your debts and settlements. No changes yet, but looking forward to them!
Reviewed June 8, 2017
I just feel that I am not getting updates or other ways to improve on my situation and also when I spoke with the company at first I really felt good about this and now I just do not know if I made the right decision. I HOPE I AM WRONG..
Reviewed June 8, 2017
It would be nice if they updated you on what they are doing. It has been over 3 months since I enrolled and I have not heard anything from them regarding what or who they have heard from and what they are doing. I received an email asking me to log on to view my payments on a statement and I was never given the log in info to do that so I sent several emails and to date I have not heard back from anyone, the only info I have is the auto deductions from my bank account.
Reviewed June 8, 2017
Everything is going well so far. They get back with me pretty fast when I have questions and they have taken care of everything as far as communication goes in dealing with the creditors. I'm confident that everything will work out and I can get this taken care of soon! I highly recommend them to assist you with debt!
Reviewed June 8, 2017
Feel like I'm getting ripped off. Fees are being taken from my account and it doesn't seem right. They don't cover how much the service will cost so they can surprise you with the hidden charges. Credit score tanked, paying money to them for who knows what.
Reviewed June 8, 2017
I couldn't be happier with the service I am receiving from National Debt Relief. They are helping me to resolve my debt quickly and without any headaches. This is a great program that I would recommend to anyone struggling to get out of debt. Thank you!!
Reviewed June 8, 2017
The debt was getting overwhelming and we wanted to try to find a way to fix it. Overall, everything went very well and quickly with NDR. Everything worked the way I thought it would. They're paying off the creditors. I'd recommend NDR.
Reviewed June 8, 2017
Great customer service. Friendly, professional and very nice to deal with. I would definitely recommend NDR to friends and family. From the beginning, I received all the support that I needed. Everything was explained. Easy process. Thank you for your service.
Reviewed June 8, 2017
The staff at NDR were very helpful and made the process of becoming debt free fast and easy. They were courteous, efficient, and answered all questions completely. The paperwork was done in a timely manner. Working with them will be a pleasure.
Reviewed June 8, 2017
I am happy that one of my debtors has agreed to our terms but wish that the other debtors agree quicker. Especially Navy Federal Credit Union, Home Depot and Prosper. I would feel great relief that things were moving along.
Reviewed June 8, 2017
I was in a difficult situation; something unexpectedly happened. I found National Debt Relief via a random search in the internet and gave it a try. Not only they take my other loan that was left off by another company, they clean up my existing debts in one simple and much cheaper payment. Thank you so much National Debt Relief... First I thank God for opening this door for me to be completely debt free... Then thank you Crisanta **... Awesome job. :)
Reviewed June 8, 2017
We've had some issues where we lost income. We had too much debt and needed help. NDR stepped in and are doing a great job. We are about 30% done, but are getting there. Their fees are pretty high, but you still work out paying less with their negotiations in settling accounts with creditors. Most creditors recognize them and will stop calling you once you give them NDR contact info. I have been very happy thus far and highly recommend them as an alternative to making decisions that will greatly impact one's credit. Plus, I never not wanted to pay my bills, so I am glad that I have someone who is helping me. Thanks NDR.
Reviewed June 8, 2017
I have no regrets signing on with NDR. I have been experiencing a financial hardship but still able to pay on my bills. I have and will continue to recommend National Debt Relief. With the help of NDR I am not welching on my debts. I am able to pay what I can with the end goal in sight. Thank you so much for all of the support and compassion given to me and my situation.
Reviewed June 8, 2017
Prompt service. Always professional and knowledgeable. Efficiency and willingness to help and answer questions was a surprise for me. Very happy. I will gladly recommend this company to anyone I know that has credit problems. I am glad I decided to call.
Reviewed June 8, 2017
I love how quick and easy it is to start the program. I'm almost closer to becoming debt free. I was in over my head before starting the program. I have 3 out of 6 creditors paid off and NDR has done all of the work for me. I definitely recommend this program!
Reviewed June 8, 2017
I was assisted in receiving a third party loan. The people I dealt with were professional and expedited my loan quickly in order to negotiate a settlement with my creditors. I believe the settlement was fair and the terms of the loan according to the proposed settlement agreement.
Reviewed June 8, 2017
National Debt Relief has successfully helped me pay off all my credit cards in record time. I truly didn't think it was possible with the hill I had to climb but they made it very easy and were very communicative along the way.
Reviewed June 8, 2017
They helped me to get on a plan, followed up with me to gather all necessary info and feedback. I feel much better having their assistance while I'm experiencing financial hardship. The website is extremely user-friendly and it's nice to see my progress.
Reviewed June 8, 2017
When I first made my application, I spent quite a bit of time on the phone with Lauren. She was very patient with me, answered all of my questions and offered me a lot of encouragement and support. Every time I spoke to someone from NDR on the phone, they were always so very helpful and encouraging. I felt like they were my cheerleaders and this program took such a burden off of my shoulders. I would, and have, recommended NDR to my friends. Thank you all so much for being with me on my journey to becoming debt free!!
Reviewed June 8, 2017
From the minute the conversation started till now I have been extremely pleased and relieved that there was a solution to my debt problem. They are always been nonjudgmental with their assistance and with every phone call.
Reviewed June 8, 2017
I'm grateful for the turn around on my debt payout. If it had not been for National Debt Relief I would have filed bankruptcy. But because of this program, I can now see the light. I've told a lot of friends and family if they ever think about filing bankruptcy please try National Debt Relief first. Thanks National Debt Relief.
Reviewed June 8, 2017
We would definitely recommend National Debt Relief to friends. Joseph ** and the customer service team are great to work with. They are very knowledgeable and are happy to answer any questions we have. They are very courteous and professional.
Reviewed June 8, 2017
While it is difficult to say how satisfied I am with NDR, as I have just signed on with the company, I feel confident we will have a professional working relationship, given the courtesy and respect with which I was treated during the enrollment process.
Reviewed June 8, 2017
I was a little skeptical to start. It has since happened. They took care of me and or are taking care of me. They care. They wish to help. They are on time. They mean what they say. They're courteous and kind. They are there to help. I would recommend them to everybody who needs a little help now again when they're down on their luck. A very reputable company.
Reviewed June 8, 2017
I am so glad that I reached out to National Debt Relief. I feel so at ease that they are handling my accounts for me. They keep me informed by email and phone. The customer service that they provide is always so professional and polite. WONDERFUL company.
Reviewed June 8, 2017
Fast & reliable responses when questions arise. Staff have always been courteous & sensitive when dealing with me. Being able to view my progress on the dashboard is great. The guidance to deal with debt collectors has made a difference in my stress level, I no longer worry or cringe when they call.
Reviewed June 8, 2017
Overall great experience! Everyone is very helpful. And it's an easy to understand payment plan. I'm always able to speak to a real person when I call. If I have any questions at all, someone is always available to answer and explain.
Reviewed June 8, 2017
It concerns me that I keep receiving calls from our accounts stating, when they call you, they receive no information. Please communicate with them so we can get them off our back. When will you start negotiations with our creditors?
Reviewed June 8, 2017
National Debt Relief is by far the best debt relief agency I have worked with. I love how they communicate with you and you don't feel left in the dark. I also feel and see my debts getting settled and paid. I have recommended NDR to family and friends.
Reviewed June 8, 2017
I have in the program since February 2017. I have had good experience. The only thing is when I ask my agent the interest rate he said there was one, I knew that you'll had to charge something, but found out later is was 21% of the total balance I owed. I want to finish this project and get back to living. I pay 600.00 a month which is a struggle. I am a widow and should have never let this happen. Thank you for your service.
Reviewed June 8, 2017
NDR cut my debt in almost half and their transparency and stellar customer service can't be beaten. I had gotten in over my head due to some hardships, and these guys helped me get back on my feet and make my way out of my debt sooner than I had expected. I highly recommend turning to them when you are in need of help!
Reviewed June 8, 2017
From my first phone query to "today" I have been treated with courtesy and care. Everything has been well explained and all my questions have been answered clearly. I have been pleased with the negotiations which are fair. Since I had multiple cards to be resolved, the order in which they have been work on has made payments manageable. I have only high marks for the team, and am so glad I chose this service to help with my debt resolution. Thanks, to all.
Reviewed June 8, 2017
We have had a very good experience with National Debt Relief. Everyone has been kind, courteous, and overall extremely helpful with our situation. If we had any questions, they would answer them completely. And, make sure we understood everything that was said to us. We would definitely use their services again, if needed, and recommend them to family and friends.
Reviewed June 8, 2017
They helped me so far to get me out of debt. I have 3 in pending and 2 to resolve. I hope we can get it done soon as possible before they raise my rent because of the school taxes. Me and my granddaughter she is 15 and in school and we need some money to live on. We don't have that much now as it is. To pay rent, bills, food and things for school and her sports at school and her clothes and personal things for her. Thank you.
Reviewed June 8, 2017
I contacted NDR because my circumstances changed due to my health, job status, addition to my family, & other circumstances, needed a pause for a few months until I was able to work my full time job. Got the help I needed & she was very clear.
Reviewed June 8, 2017
Recently I received a call from National Debt Relief. They were offering a 21% loan to close my credit card debt. I felt this was wrong, trying to take advantage of a bad situation. It also extended the period of pay off from the original program we signed up for. Their "fees" are high enough without partnering with a bank to double dip.
Reviewed June 8, 2017
So far so good. I am very pleased with their attention to my debt relief. They have stopped the phone calls from creditors. One creditor has been resolved. I am very pleased so far. Hopefully the rest of my debt will be resolved.
Reviewed June 8, 2017
Made a hard decision, very easy to deal with. Answered all my questions. Help me deal with collectors. After seven months with the program so far I have 30% of my debt settled and on my way to being 100% debt free. What a relief!! No more harassing phone calls!
Reviewed June 8, 2017
I am over the moon with this company. The joining process was easy and the customer support team is wonderful. They are always so kind and so willing to address all of my needs and questions. I feel this was the best decision I have made this year. I would recommend this company to anyone and everyone that's in need. Thank you NDR for alleviating so much stress in my life.
Reviewed June 8, 2017
This company has saved us from filing for bankruptcy. I highly recommend their services. Before consolidating we were living paycheck to paycheck. We were paying around $600 a month in credit card debt. We now are paying around $140. The creditors have stopped harassing us and we are able to be free once our debt is paid off.
Reviewed June 8, 2017
I needed to pay my debts off so I could retire. I had paid medical bills with credit cards and had a few other emergencies that I used cards to pay. National Debt Relief is helping me become debt free in a responsible way. Thank you.
Reviewed June 8, 2017
I'm just getting started on this journey, but, so far so good. The entire team is super helpful, and all of the parameters of the program were explained to me in detail. I am very optimistic that by the end of this program my goals will be achieved. I am excited that financial freedom is on the horizon!!
Reviewed June 8, 2017
So far I have been happy with how my account is being handled. Good communication as settlements are reached. I have had some issues with certain creditors continued harassment, but other than that it has been a pleasant experience. I would recommend them to anyone.
Reviewed June 8, 2017
NDR has just negotiated with my first creditor and obtained a 27% settlement. Only one word for that - WOW! Whenever I call, they are always professional and extremely courteous. The process has been seamless and very easy from the start. Thank you very much NDR!
Reviewed June 8, 2017
Everyone was so helpful in my journey to becoming debt free. The registration process was simple and every time one of my debts had been resolved the settlement was thoroughly explained to me. I would highly recommend this program to anyone who wants to get out of debt!
Reviewed June 8, 2017
I am so happy and excited, this is the best thing I could have done. I was afraid at first but was so well informed about the program and how I can be debt free. I just sit back and they take care of everything for me. I should have done it a long time ago.
Reviewed June 8, 2017
I had a hard time deciding what was the best option for me and my family. The agent was very patient, helpful, knowledgeable and was not pushy. When I was ready, he was there to answer all my questions and was very thorough.
Reviewed June 8, 2017
Process is a bit long to get things set up, but once you do it's a really great service and customer service is always very helpfully and just a call or email away, they always resolve any issue and answer any questions you might have. They also always keep you updated the entire process.
Reviewed June 8, 2017
I am thrilled to know that one of 3 of my cards has been already negotiated under a year. This has helped me stay on target.
Reviewed June 8, 2017
I could not have asked for better in my time of need. National Debt Relief has helped me bring down my debt to manageable levels and I couldn't be happier with them. Now I'm not called constantly by debt collectors and my life is getting back to normal.
Reviewed June 8, 2017
I am so happy with the service provided by National Debt Relief, all of their employees treat and help you in the friendliest way ever. I was skeptical at first cause I wasn't too sure how this all worked but they always explain everything to me so great.
Reviewed June 8, 2017
National Debt management is doing a excellent job. I highly recommend them for anyone who wants to be debt free!! They are professional, polite and they are really nice. I haven't worried one bit since I've been with them and that makes things easier on my end! Kudos!!
Reviewed June 8, 2017
My experience with National Debt Relief has been amazing. They are on it with negotiations and when legal action is required. Also there to help if you can't make a deposit into the account due to low funds. I would recommend National Debt Relief to all my family and friend. Which I already do!
Reviewed June 8, 2017
I went through a divorce last year... the debt was overwhelming. I am currently in the process of building up my escrow account so that I can have my debt negotiated in order to pay everything off. I am looking forward to finally getting the fresh financial start that I deserve.
Reviewed June 8, 2017
Facing retirement with significant loss of income, I found myself desperate to find a way out of debt. When checking out another company online, I found that National Debt Relief had a 5 star rating with the BBB. I'm so glad I called. They have counseled, reassured, negotiated, encouraged my participation, faithfully honored our agreements and all in all removed a lot of stress from my life. I look forward to becoming debt free and would not hesitate to recommend National Debt Relief to someone in similar circumstances.
Reviewed June 8, 2017
Why is everything under National Debt Relief but if you want to cancel you have to cancel with Global Credit Solutions. Are you National Debt Relief or Global Credit Solutions or both. I signed up with National Debt Relief. Why would I need to cancel with Global Credit Solutions? Fraud.
Reviewed June 8, 2017
I deposited a large amount of money is the reason I feel a lot of these offers were settled, but I feel like I had to push them to get the 1st one done. After the first offer then they starting coming through. For the most part they are great with settling debts. Most of their staff are pleasant to deal with.
Reviewed June 8, 2017
I was really impressed by the person who enrolled me in the program. It's been almost 4 months and I haven't realized any progress yet. I am not being harassed by creditors as I followed the directions and changed my phone number and address with creditors. This tactic worked very well!
Reviewed June 8, 2017
They are great! They handled all my creditors and took the stress off of me. I am now debt free thanks to National Debt Relief. All my debts we reduced and paid off just as they said. They set up a payment plan that made things a lot less stressful.
Reviewed June 8, 2017
All questions asked were gone through & explained thoroughly. I had very few calls from creditors, & that was only at the start, once National took over they took care of everything. My hat's off to them, I have a ways to go yet, but I feel I am in safe hands.
Reviewed June 8, 2017
So far so good. 10 out of 10. The representatives are always nice and accommodating. Every time I have an inquiry, I can always contact a rep. They are always available and respond quickly to emails. This company should be proud of the individuals that work so hard for it!!!
Reviewed June 8, 2017
This program was referred to me three months ago and I didn't have any problem to get signed up. My understanding was that you have to be qualified for the program. However I was and everything went smooth so far. Customer service rep who walked me through the process was phenomenal. I called and spoke with the Customer service rep and they're competent. I just hope for the best. I don't have any problem so far. Just waiting for the four months period to see the outcome...
Reviewed June 8, 2017
I was hesitant to call, fearing that I would be bombarded with calls and harassed. Luis was patient, as it took almost 2 weeks for me to make the decision to use this service. He and the rest have the team have been supportive.
Reviewed June 8, 2017
NDR makes the process so easy for us and makes a stressful situation so much more palatable. The staff is so responsive, explains things so thoroughly, and the documents are clear and easy to read. I cannot thank the staff and this company enough for changing my life!
Reviewed June 8, 2017
JUST very helpful and easy to use services. The contacts helping me were very professional and easy to work with and the document transfers were easy to accomplish. Very satisfied with my account resolution moving along fine. I would recommend this to anyone needing financial assistance.
Updated review: Sept. 2, 2017
So far I have had four negotiations. The first two negotiations excited me, they were about 50% of the original debt amount. Which is what they promised. The third negotiation was awful and very disappointing. I am paying 90% of the debt. I feel like I could have negotiated better than that. The fourth negotiation was ok, I am paying about 55-60% of the debt. However, the service rep whose name I can't recall was Amazing. He answered all of my questions, did the math with me and just make me feel like I was a priority. Thank you to him. He changed my star rating from a 1 to a 3.
Original Review: June 8, 2017
National Debt Relief allows your credit card balances to increase then they offer a settlement that's above what you originally had. I was very impressed with the first settlement, but the two offers that followed were absolutely unacceptable. I'm so disappointed right now. I hope and pray things improve drastically.
Reviewed June 8, 2017
National Debt Relief has made my life better. I am now able to answer my phone without fear of a debt collector being on the phone. I am handling my responsibilities as well as I can and am at peace. Thank you.
Reviewed June 8, 2017
They have been very helpful, and genuinely were concerned about my situation. The Customer service team has been great with keeping me updated. The negotiations with the collections have been handled very well, and they have been going a lot faster than original scheduled.
Reviewed June 8, 2017
The people at National Debt were very professional and helpful. I didn't want to call them at first because I wasn't sure if they were legit. Well they are legit and they helped me. I had gotten myself in a little trouble with credit cards and they helped me get out of it.
Reviewed June 8, 2017
Great people and company to work with, always answer all my questions, and make get out of debt easy a real peace of mind. Would recommend them to anyone who is trying to get out of debt, they are a real peace of mind. Thank you.
Reviewed June 8, 2017
I couldn't believe when they told me they had negotiated a debt settlement of $6,933.00 for only $2,824.78. Unbelievable! By the time it had already passed, it was more than $8,000.00. That has been one of the best phone calls I have received in my life. They did it and I feel so relieved now. I highly recommend the National Debt Relief. Thank you so much!
Reviewed June 8, 2017
Hi. Happy that we're able to get deals quickly with some of the creditors. Not happy with the time it's taken to get the others settled. Also not satisfied with the lack of communication. I'm the one that is always calling to find out what progress is being, I've asked to get a weekly update phone call to be kept in the loop which has NOT happened. Not very good customer service. Don't get a warm feeling that someone actually cares...
Reviewed June 8, 2017
I am new to this concept and experience. I have been highly satisfied with the services that have been provided thus far. I am very eager to see how the rest of the experience plays out. National Debt Relief has truly eased the financial burdens I was previously experiencing.
Reviewed June 8, 2017
I really don't know what to be thinking at this point... When I first signed up the gentleman had told me that it will take anywhere between 24-48 months to pay off my accounts! The time hasn't passed yet but it has been at least 8+ months with no account paid! I check my global account and I have more than enough to pay off 2 bills but nothing has gotten taken care of yet! At this time I am not so sure I made the best choice in picking National!
Reviewed June 8, 2017
I already enrolled to National Debt Relief but they didn't yet start paying my creditors. My creditors still calling me and annoying me because of my late payments more the 120 days. No payment still made to my creditors. I want to know when the National Debt Relief start payment to my creditors.
Reviewed June 8, 2017
I appreciate how prompt everyone is when I call or fax. I appreciate how you handle all inquiries from creditors and I don't have to deal with them. From the initial call I made through it all, everyone has been very nice.
Reviewed June 8, 2017
National Debt Relief has become such a blessing. I am halfway there to being debt free and am very grateful for National Debt Relief for making that happen. They have also taught me how to better handle my finances. Love it!
Reviewed June 8, 2017
When I joined National Debt Relief I was so far in debt. I had many many credit cards and I was drowning in depression. All I was able to do was pay my bills each month, the minimum payment, which means I was never going to get ahead. Things were ok while I had the job I worked for, I was making decent money and I was able to keep my head above water. But the company closed where I lived and I was out of work. While I found another job, it wasn't near the same amount of money, made me realize I needed help. I heard on the radio about debt relief for credit cards, so I went online and found this company. It was the best thing that I could have done. It's been a year and I've gotten 6 of the cards negotiated and paid off. This actually feels like sometimes it saved my life. I would recommend it to everyone even if they weren't my friends.
Reviewed June 8, 2017
This is my first time doing this so I am really not sure of anything right now. I am glad that this company is trying to help me settle my debts. I would recommend this company to my friends if they are ever in need of help.
Reviewed June 8, 2017
Overall, I was very pleased with both the time it took and the negotiating they did on my behalf to get all of my debt paid off. I would have liked more communication in the last couple of months prior to being done so that I was clear on what I had left so I could start making plans to rebuild my credit.
Reviewed June 8, 2017
So far with National Debt Relief I have experienced great things. Kind and helpful people who work here. So I'm glad that it's all going smoothly as go through to paying off my debts. Would recommend to friends and family members.
Reviewed June 8, 2017
I realized that I keep paying minimum balance on my credit card and though it's not gonna look bad on my credit because I am paying for it, I'm never gonna get out of it besides keeping paying the minimum. My friend told me that National Debt Relief may be able to help me and I don't have to do bankruptcy. She also told me that National Debt Relief will help me save out money. They can help me negotiate paying the creditors and then eventually build my credit. I applied but almost got denied because someone stole my identity. They had a credit card for Target for $10,000 which was insane for a 19-year old.
I initially spoke to James who did everything he could and was able to help me get approved. National Debt Relief was able to negotiate two closing costs to my credit so that was great. There is some hardship because I used to split deduction twice a month. And then, there was this one time that they had to deduct three times in one week. I had to make sure that I have money on my account for the scheduled payment. But other than that, it's still my money technically and it just went through different savings. They helped take out a bunch of box off my back for me to save again. They've been a great and I highly recommended them.
Reviewed June 7, 2017
This is a good company to help you resolve debt problems. However, I recently tried to settle with one creditor, and on at least three different occasions, I was told by 3 different people there "you are with me now and I will call you back". No one ever did. The issue was that since it is a legal contract, the creditor didn't want their money and account closed until the contract was up. This payoff was at least 7 months ahead of payoff date. No one seemed to want to assist me and physically call creditor, as emails were ignored.
I want my credit healed faster and I feel personal service is out the window with them. I understand the contract thing, but the calls and service could have been attempted. And I was also jerked around with much disinformation and they wanted to continue pulling money from my account when I verbally and in writing told them not to. Bottom line is it's my fault that I needed to resort to this company, so it will be over soon in a few months when creditor takes last payment, but could have had total amount months ago.
Reviewed June 7, 2017
Quite frankly, I feel as though I've been left out of the loop. Except for the one booklet that NDR wanted me to fill out and return parts of it to them, I have no idea of what's going on. I keep getting tons of phone calls each and every day from creditors, Sundays included, but since I have an answering machine, I let it answer and very seldom does anyone leave a message. Occasionally someone will send me a letter, but not often. They always want me to contact them. If NDR is doing their job, they should realize what the problem is and they should contact NDR.
Reviewed June 7, 2017
It is over! This company is a lifesaver. They did all the work for me and I would have struggled trying to pay each creditor on my own separately. I was saved from going bankrupt and my credit score is already improving. I was skeptical like most at potential clients but making one solid payment compared to multiple kept me financially sane. When in doubt NDR solved it out. P.S. I saved over 65% of my original debt.
Reviewed June 7, 2017
In order to deal with the larger of the accounts that I had in the program, I was told that I'd need to provide 25% of the total amount I had outstanding for negotiation. I provided a lump sum of almost $3,000 with the express caveat that the funds be applied to the larger account... I was ignored and everything BUT that specific account was addressed. I spoke to several representatives with my concerns with no resolution. After three of the four accounts were resolved and the larger account hadn't been addressed for more than 18 months, I was offered a loan (at 20% or more APR NOT including the fees of NDR for negotiation) to resolve through NDR to "quickly" resolve this last account or 1) be open to potential litigation from my creditors or 2) wait even LONGER to accumulate the 25% to now 40% to negotiate with my final creditor. After fruitful negotiations of the other accounts, I was very disappointed.
Reviewed June 7, 2017
I have been very pleased. Representatives I have spoken with are very thorough and able to understand. I have felt comfortable with the process. There has been no pressure but very willing to work with me to solve my debt issues. As a senior citizen on a limited income, this has been a good decision for me. Thank you.
Reviewed June 7, 2017
Working with creditors. Even though it's taking awhile for creditors to sign on I'm hopeful all will be taken care of. I really do have faith that NDR will be able to resolve it. This is really my last resort. Without NDR, I would most likely be in debt for the rest of my life.
Reviewed June 7, 2017
I have been pleasantly surprised at how well it is working out with my debt since becoming a customer. They have done well so far and I noticed the difference it makes as far as paying off my bills. I can't wait to see how it all works out once we get closer to finishing.
Reviewed June 7, 2017
The program is great, it really helped my financial situation. Especially in giving me peace of mind. No harassing phone calls, no dealing with pesky bill collectors. The customer service agents are helpful and efficient. I had to call with questions and the agents were wonderful. They helped resolve my issues and explained everything clearly.
Reviewed June 7, 2017
I join National Debt Relief about 3 months ago due to my search on Google and their promises. So far, they've deducted money from my account religiously for 3 months, my credit took a dive (all expected due to prior communication before signing up. My dissatisfaction is: no further communications from them. I've sent them several collection emails from my credit card companies and received no responses whatsoever from NDR, no even an acknowledgement that they received my emails, nothing. Took my money for 3 months, no results whatsoever, then no further communications from them and didn't response to my emails. Not acceptable to be a consumer service company, esp. for a debt relief company whose clients have much anxiety and need communication to let them know what's happening and what actions have they taken to help me. Again, not recommended.
Reviewed June 7, 2017
I was in a credit card bind. I called NDR and they explained what they had to offer. I accepted the offer and since then everything has went exactly as they described. My life has much less stress thanks to NDR. I wish all companies work this way.
Reviewed June 7, 2017
I am very satisfied with the help National Debt Relief is providing on my behalf towards my creditors. I hope to eventually get out of debt faster than if I tried doing it on my own, which caused me some sleepless nights. Their representatives are very courteous and professional and always ready to answer any questions I may have. I highly recommend their services and am thankful for them myself.
Reviewed June 7, 2017
5.0 the experience was excellent. Your customer service was amazing. I have confidence in myself and how I see my debt being cleared up. Thank you so very much for giving me this opportunity. It seriously means a lot to me.
Reviewed June 7, 2017
We have been enrolled and sending you all money for distribution to our creditors since 02-04-2017. So far we have had to be proactive when needing to know about the progress, if any, of our program. Last time we called, we were told it can take 6 months for the distribution of funds to start. In the meantime, our credit scores are dropping like stones in a pond! This is very painful, but we are hopeful that all will be settled and we can begin getting out of debt within the 2 year margin we were given. We look forward to that time and will obviously give your company a ringing endorsement at the successful conclusion of our contract!
Reviewed June 7, 2017
All the agents are very helpful and understanding. I always receive answers to my concerns fast every time. It has been a great experience. It is an awesome team. I would definitely recommend it to anyone. This is exactly what anybody in my situation should do.
Reviewed June 7, 2017
I really appreciate how this program has worked together. I gave it only a 4.0 though because no one advised me to consider how it would affect my credit adversely and I haven't seen the results of them talking to my creditors yet after almost five months.
Reviewed June 7, 2017
When decided to use a debt relief service we searched through several and did comparisons with the Better Business Bureau to determine length of time in business, overall rating, and what kinds of complaints people had. National Debt Relief was the first choice. Once we called they explained everything clearly and had no issues answering questions we had through the process. It does take a bit as they need all the information of those listed on the debt and what debts they are to handle. Once setup you have access via a secure website or the phone. We have used both depending on the question we had. They always explained everything and sometimes to an extent beyond what we needed to be sure everything was clear.
The website is very easy to use and you can easily upload letters and information from your creditors so that NDR knows what is going on. You can also see updates of what they have done so far and check your account standing. Responses from entering requests and uploading items to the site have been within 48 hours other than weekends, which is not bad considering you usually have the time to wait for the response. All written responses are easy to understand and you can continue the conversation further via responding to the emails they send.
Like any service like this, the first several months at least if not the first year will be nerve racking to anyone because the calls and letters don't stop, but NDR needs to be sure the customer is also holding up their end by paying the agreed amount on time and then having enough funds to properly handle the negotiations they do. We are still in this phase, but they have been very good at explaining how to handle everything.
Reviewed June 7, 2017
NDR is an absolutely amazing program that my husband and I enrolled in 7 months ago. Several of our accounts have been settled and correspondence with NDR has been top notch. We were upset to find ourselves buried in debt and NDR has given us hope for a brighter future!
Reviewed June 7, 2017
My experience has been great. They explained their program thoroughly. And answered all questions. Everyone who I have spoke with has been so polite and helpful. I would definitely recommend National Debt Relief!!! They take care of all the work of dealing with creditors. It has been a very pleasant program.
Reviewed June 7, 2017
We thank you to the National Debt Relief a lot. Without their help, I still don't know how to get out of the debt. Thank you so much for your kindness and exact information is given all the time. And definitely, debt amount was decreased humongous. We are big thankful to the National Debt Relief for saving us from the hardship in life. I recommend this company to anyone.
Reviewed June 7, 2017
Thanks again for giving me the opportunity to work with my decision to eliminate my debt this year. I am sure is going to make a difference in my financial future. Thanks again. Mostly thanks to M. ** for seeing me through the entire process.
Reviewed June 7, 2017
The employees at National Debt Relief are always ready to help you through the process of paying off debt. There have been a couple times I call with questions and they are always so kind and helpful. They relieve my stress level when I get upset about creditors contacting me. I feel comfortable and trust them. Thank you for helping through this process.
Reviewed June 7, 2017
I can look forward to my long nightmare with the US Bank to be over because of YOU! I could not do this on my own and I am very grateful to you all. I do not like it, however, that I can never get into my web page no matter how many times we reset the password. I do appreciate the security you provide... Just maybe include me in it more!
Reviewed June 7, 2017
Just been really friendly and everything is clear and understanding. I feel comfortable when I talk to anyone from customer service. Staff is friendly and answers all questions. Not pushy or rude. Times have been rough for me but with the help of National Debt Relief it's made my life a lot easier. And it's definitely appreciated.
Reviewed June 7, 2017
Constant phone calls from robots. No emails with what they pertain to. The program should also be reworked so it doesn't totally destroy your credit. I wish I had never done it. I would not recommend this program or any like it to anyone I know.
Reviewed June 7, 2017
I like the fact that the Debt Relief team contacted me via email when it was time to negotiate my first credit card debt settlement because I had paid enough into this program. It was an easy process. So far, I am happy with Debt Relief and I look forward to paying off more of my cards. Thank you.
Reviewed June 7, 2017
I started a little over 5 months ago and we have not settled any of the accounts yet. But I get my statement every month and the money is withdrawn on time. I hope it turns out to be my best decision.
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