National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 25, 2017
My finances were in dire straits, with me unable to even pay my minimum payments, which amounted to more than one of my paychecks a month (almost $1,600 monthly) after a stretch of health issues. I had almost $45,000 in unresolved debt, with most of that unsecured. NDR settled with many of my creditors for amounts that almost defied reality (from a good standpoint for me, example - $9.5 k for about 3k including fees). One of my creditors sued me for the remaining funds, and NDR provided legal services from a top-notch lawyer in my home state to fight for me. After reaching a settlement with all of the creditors (even the party that sued me) in just over a year, they utilized a subsidiary to help me consolidate the remaining payments with financing. They even lowered another payment (the suing group) by doing so! My total repayment was roughly 70% of the original debt, even with the financed amount.
Now I am on my way to being debt free, and I will never succumb to unsecured debt again! In about 3 years, I will be debt free with the exception of my home! My total time from being overwhelmed to being free will be about 4.5 years, in comparison to the 25-30 years that the minimum payments would have gotten me. And the payments for the program (and now financing) are less than 1/2 of the original minimum payments! I cannot really put into words what NDR has done for me and my family. We have a new lease on life!
Reviewed July 25, 2017
I am extremely disappointed with the service that I was offered. Mainly the pricing. You save me $3000 but you charge me over $2000 so I am destroying my credit for years, dealing with collection agencies, and dealing with your customer service terrible attitudes just so I can save $800 over a few years. Terrible, terrible service.
Reviewed July 25, 2017
Sent NDR information on collection and judgment from creditor when we were served papers at our home and told we had a limited time to reply and have not had a good outcome when we even paid extra for attorneys for just this! We don't need to be sued over debt.
Reviewed July 25, 2017
It takes forever to get a negotiation/settlement. I feel like if the turnaround rate was a bit faster, more people would use this system. It's just hard waiting months at a time for something to happen. When a settlement does come, it is awesome but waiting all that time and credit being affected is the downside.
Reviewed July 25, 2017
Everyone I have spoke to is great. No matter whom I have spoke to knows exactly what is going on and knows what to do for my account. I can call any time of day or night and get questions answered. This has been a great experience in a situation that I was unsure of and a bit scary to start off with.
Reviewed July 25, 2017
When I called them a little over 3 months ago, my credit score was at 736. I couldn't afford to keep making payments on my debts at the present rate, so I signed up with them to assist me with my debt. I have made three payments to them so far. My credit score is now 462. As of this day, not a single creditor has been spoken with (I still get calls and emails and have forwarded those on), much less debt negotiated with them. I have been told it takes 5 to 6 months (don't remember that being emphasized when I signed up) to build up my account before negotiations with the creditors can begin.
Reviewed July 25, 2017
Quite happy so far. Have only had a couple calls with them but your people seem courteous and knowledgeable. We do need another welcome packet. Ours got rained on and stuck together. I don't really have anything else to say but thanks for the help and appreciate ya all.
Reviewed July 25, 2017
It was Gilbert and our conversation that sold me on National Debt even though my husband wanted me to go with Pacific Debt. He has great customer service and people skills, and knows how to make a customer understand what you do without “over complicating” it. Please give him a raise... He definitely deserves it. Outstanding!!!
Reviewed July 25, 2017
Nat was my contact. He explained the process to me very clearly and in terms that I could understand. I am very comfortable with what is going to happen to our credit status. The only other option would have been bankruptcy. So all in all I feel we have made the right decision going with this program.
Reviewed July 25, 2017
Having only 6 months left and I will be out of debt. It is a great feeling. The people here have been helpful throughout the whole process. Making me feel relaxed in a very stressful situation. They treat you like a friend and answer all questions. I wish I would have started sooner.
Reviewed July 25, 2017
I feel like this program is very helpful but you have to make sure all your money is accounted for that you put into the program. The loan program they use makes you pay back a lot more than you would expect to have to pay back. Otherwise my credit score is going up.
Reviewed July 25, 2017
So far really good experience with this company. They started settle debts for me. And really good customer service. Easy to speak to someone and very professional. And they do a great job keeping me inform on what going on. So I'm very pleased!!
Reviewed July 25, 2017
They have already settled two of my credit card debts within four months! Also, I don't have to receive the annoying phone calls because they handle all of that! They have been great at helping me get out of debt and the monthly payment they have me on is way more manageable than what I was paying before with minimum payments.
Reviewed July 25, 2017
National Debt Relief has really helped me get my debt issues solved. The amount of Debt that I had was too much so I turned to a great company who were willing to help me settle my credit card debt by 34% to 50% and they resolved my issues. Thanks so much National Debt Relief.
Reviewed July 25, 2017
I have been very satisfied with National Debt Relief because they have decreased the amount of credit card debt I owed. I started with 10 credit cards with balances exceeding $1000 or more per card and am down to only 2 more creditors left to negotiate a settlement.
Reviewed July 25, 2017
I joined the program back in June and so far it's been a great experience! I love the customer service. Very helpful and courteous! Everything was thoroughly explained to me and I can view my escrow account online so I know where my money is going. Looking forward to settling these debts! I'm happy to have found this agency!!
Reviewed July 25, 2017
First time with NDR and so far so good, but I wish I received a little more contact about how things are going with the creditors. I have had one account taken care of so I was happy to hear that news and look forward to getting this all behind me. Thanks.
Reviewed July 25, 2017
I feel that they have done a great job in showing me my declining debt. They have kept me up to date on statements and access to my account. They have always been courteous and helpful with any questions I have had. I totally support this program!
Reviewed July 25, 2017
Wow. Never knew how easy it was to set up to get out of debt. Everyone who work there with them is extremely helpful. They work with you and explain everything to you. And if you don't understand they take the time to walk you through it.
Reviewed July 25, 2017
National Debt Relief has helped me so much. I lost my job and was terribly in debt. I was able to pay off some debt and working on the rest. Highly recommend to anyone feeling helpless due to debt. Payments are manageable and the ability to track progress is good!
Reviewed July 25, 2017
Extremely helpful staff! They continued to reach out to me and keep me updated on new information. I am happy with the service I have gotten from each staff member. They are very thorough. I like that the payments are able to be broken up in half and That it is organized in a 30 month program.
Reviewed July 25, 2017
I was at that stage where I was frightened about my financial state. I checked around and found NDR, hoping they would be able to help me. I've only been with them for 3 months but their process seems to work and my debtors are satisfied that I am working with someone to pay off my debts. I have every intention of paying off my debt with the help and support from National Debt Relief.
Reviewed July 25, 2017
Friendly, quick service in planning a debt free life. It took less than an hour to set up a plan to resolve and eliminate my debt for good. All staff was very friendly and helpful and not judgmental of any issues. It was easy and quick without any hassles.
Reviewed July 25, 2017
When I entered the program I was told my debts would be paid off in 30 months, give or take a few months @ a certain rate. After being in the program for 1 yr, I was told they needed to add additional monthly cost from 100.00 to 250.00 per month & that I would now be in the program for 5 yrs total. They were sorry, nothing they could do about it
Reviewed July 25, 2017
We are somewhat satisfied with how the program works. We do feel, however, that there were pertinent details that were not clearly shared with us upfront. This made us feel uncertain with our decision to remain in the program.
Reviewed July 25, 2017
It is not difficult to get sucked into credit card offers and then find yourself in a debt with 24% of what you owe spinning out of control. National Debt Relief has with great competency reduced 1/3 of my debt and their lawyers keep up with any legal problems. They are continuing to settle my debt at a fraction of what was owed.
Reviewed July 25, 2017
When you come to me with a offer to settle a account all I ask for is the truth... too much to ask. My faith in the company is unsure, I ask how much to settle you say 2084.00. I say does that include your fee you say yes then find out that's not true. Another 900.00 plus fee is added on. This is not what call right and trustworthy.
Reviewed July 25, 2017
I have never worked with a more productive, and hard working business in my life. They have help me get my life in order financially. I'm so happy I chose this business to help me. It seems like they're pulling off miracles. Whatever they're doing for me, I love and appreciate them all. Thank you very sincerely.
Reviewed July 25, 2017
AMAZING!! Everyone is very helpful, they are fast and secure!! The entire team has made this process easy and effective. It's been a month and they have already resolved two of our accounts. BEST decision we could have ever made! Regret waiting so long!
Reviewed July 25, 2017
It's nice to know that someone is helping me try to fix my mistakes that I just couldn't get out of. Thank you!!! I appreciate everyone being available when I needed them. Anytime I have an issue, someone is always there to assist and answer all of my questions and concerns.
Reviewed July 25, 2017
I worked with National Debt Relief to finally get rid of over $40K in credit card debt and they were great. I managed to pay it all off in 2 years at 75% what I owed. Now I am back on track and would recommend them to others. Only caveat is that your credit score does take a huge hit when you first start but mine has quickly come back up now that I am done with the program, and I am doing better than I was before entering into the program.
Reviewed July 25, 2017
The associate I worked with were Very helpful and professional. Any questions I may have had someone was willing to help. Overall a great experience. I couldn't thank y'all enough for all of assistance, time and efforts to help me during this challenging time in my life.
Reviewed July 25, 2017
My experience has been a positive one thus far, the company has done what they stated they would do for me and I am satisfied. I would recommend them to a friend/relative, etc. My credit seems to be improving, they are responsive with my inquiries.
Updated review: Aug. 6, 2017
My experience was very informative with the gentleman I spoke to. I had questions on my status and the harassing phone calls from certain collectors. He told me exactly what is being done and what to do if I get letters or emails from those people. I give this 2 thumbs up on customer service.
Original Review: July 25, 2017
I very happy with the program, but I still get threatening letters and phone calls from creditors. I wish they would stop. I have told them about the program. They don't have any knowledge of your company getting in touch with them. I'm pleased with one of my creditors that you are working well. I know I'm new to the program since March. The only thing I could change is that your customer service get some info out to the creditors. Thank you.
Reviewed July 25, 2017
So far I haven't had any problems. Easy to start program and friendly helpful staff. Easy to understand welcome packet. Easy process setting up account. No upfront fees. The entire process has been very smooth, clear and concise. Would recommend.
Reviewed July 25, 2017
When I first engaged NDR, I was told a monthly payment over 48 months that may change slightly +/- depending on the settlement. The amount of 675 monthly was doable. The first 2 that was settle because they made such a short term for payment made my payment go to 734 monthly and I made it clear it can't be more. It appears this has not allowed NDR to further negotiate with the other creditors and has made this a stressful situation as TD Bank is looking to serve me for that debt which is the stress I wanted to avoid, not to mention the other 3 credit card companies still not negotiated.
The claim by NDR was the process to finish is usually about 6 months. It has not been 8 months and only 2 of 6 are negotiated with the other 4 in limbo. This certainly does not instill confidence in me in the ability of NDR to complete this process for the monthly amount stated at the time line stated to me when I first spoke with them. As of now I am very disappointed in the service provided.
Reviewed July 25, 2017
My experience has been excellent. All question answered and never any problems we calling. The update emails are nice and easy getting things paid off. They explain everything very well so you can understand it all and they send you a copy of everything.
Reviewed July 25, 2017
You were very patient with me. Have gotten excellent reductions from my creditors. Have been most satisfied. I plan to continue to work with you until my creditors are paid in full. I normally don't talk to friends about my finances. If asked I would recommend you.
Reviewed July 25, 2017
National Debt Relief has been extremely helpful in eliminating my debt! They are extremely responsive and follow up with answers to any questions I might have. The initial process of getting set up was easy and quick. It is a sigh of relief to know that I am financially getting back on track!
Reviewed July 25, 2017
When I join National Debt Relief my wife had just lost her job. I had to take a small cut in pay in order to keep the business going. I heard a commercial on the radio and decided to give them a call. They listen to my concerns and what was going on with my situation. They put together a plan and it has been working quite well for the last 3 years. The only thing I believe that needs work is the fact that if you pay extra in they cannot tell you when you will be finished with your plan because it should be at an earlier date. But other than that communication has been great and I would recommend these guys to anybody.
Reviewed July 25, 2017
So far service is five star. I have not settled everything yet but so far it has been a pleasure. You have a great team of people that are willing to go above and beyond to take care of their customers and making them smile.
Reviewed July 25, 2017
Was not told about the 25% you all take when I signed up. Was only told about your monthly fees. The negotiations take too long, you can't speak to the negotiators, and you did not get me very good deals on the last three debts.
Reviewed July 25, 2017
When I called the National Debt Relief number I spoke with someone who identified with me that I wanted to pay but couldn't with my new circumstances. With the rents being what they are in the SF Bay Area I needed to consolidate and pay an agreeable amount I could afford and they helped me achieve this goal!! I'm no longer charging but living below my means without stress.
Reviewed July 25, 2017
My experience started with Mr. Yasha **. He was very patient with me. I am slow on phone. I had a huge amount of papers to sign and he helped me through it. He was so patient. I appreciated that so much. In a society where everything is moving fast we need patience. So far everyone has been very helpful.
Reviewed July 25, 2017
I cannot thank National Debt Relief enough. I had gotten into financial trouble with credit lenders and it was bad. I was literally robbing Peter to pay Paul. $250 dollars a month more than I made. It added up quickly and then after missing some payments the interest rate went up, my bills were higher, my credit report started to drop and I was going to be bankrupt if I couldn't figure something out. Luckily I had a friend who did it and told me about it and now I'm on the road to financial freedom.
Reviewed July 25, 2017
Not really helping. For example let's say I owe a debt collection of 3000 and ever since went to debt relief I owe 7000. And they finally got results and want me to pay 5000. What a awful result. Also even tho I had other collections 1 came in really fast to settle but now I have to repay the collection plus National Debt Relief. I thought I would just deal with one thing, one person, one service. For help not great at all.
Reviewed July 25, 2017
I think the customer service is outstanding. Everyone puts your mind at ease when it becomes stressful. However, I was told when I joined the program it would take approximately 3 years to complete. Although, I made a few adjustments to my payment schedule in the beginning, which I was aware would add some time on at the end, I was thinking it would add on only a few months (per the math in my head). However, it seems now it is adding on a year or maybe even two more, when I should have been done much sooner. Not sure why this is, but it is disappointing. Other than that, it was nice to have them handle it for me since I am so busy.
Reviewed July 25, 2017
National Debt Relief has addressed my concerns directly and worked to quickly remedy the credit gaps in my history. I am completely satisfied with their performance! I would most certainly recommend National Debt Relief to any and all of my friends!
Reviewed July 25, 2017
Since I have enrolled in this program, my life is much better, I don't have the stress of trying to pay off high-interest credit cards. There is a monthly payment and that's it. I am really thankful that I enrolled in this program. The people who work for National Debt Relief have been very helpful and courteous.
Reviewed July 25, 2017
My debt is being resolved but very slowly. I started in 2015 and it looks like things will be resolved by 2020. It also is costing more than anticipated. The end goal is resolved debt, which we are working toward... so at the end of the day it is a successful process.
Updated review: Jan. 16, 2018
I have been pleased with the way National Debt has handled my account and I’m almost free of debt now. I would have wished it to be faster but I was unable to add money extra in my account. I would suggest this program for anyone struggling with credit card debt.
Original Review: July 25, 2017
Taking a little longer than I would have like but overall a good experience. They have worked well with me and have been in contact with me. They are always very helpful and stay in touch with me regarding my accounts.
Reviewed July 25, 2017
So far so good. One of three credit cards down. Hopeful to have a resolution for the other two soon. Would love to be finished with the program within 12 months. The payments are tough but if I come out credit card free, I will be happy.
Reviewed July 25, 2017
The service is great. I had a lot of questions that all were answered promptly. I averaged a savings of 60% from this service. This also taught me a very good lesson in not relying on credit cards. The only negative thing I can say is that the collection calls got old especially on Sunday morning.
Reviewed July 25, 2017
They never call me about updates and 4 months later, the credit cards company still called me, not good experience sorry. At this time nobody called me from the company National Debt Relief...but they take my money from my account every month.
Reviewed July 25, 2017
3 years of very doable payments. They were able to negotiate within the perimeters they set at the very beginning and no additional fees were required. The reason not five stars is because when they negotiated a fee they would call and email and if I did not respond in 2 hours and it was 4 hours they would say the negotiation was dismissed because we did not call back in a timely manner even though the email said 24 hours. I was reprimanded more than once for not taking their call immediately.
Reviewed July 25, 2017
When the program was set up we were scheduled to finish in 3 years and finished a few months early. Which was wonderful. Now we are done and our credit scores are on the rise and with much less debt. Very easy to work with and always friendly and helpful. Would definitely recommend to others.
Reviewed July 25, 2017
Adam ** my debt specialist was extremely helpful and made me feel comfortable with this very difficult decision. The process was really very easy for me. Overall I am very satisfied with the experience I have had with National Debt Relief so far.
Reviewed July 25, 2017
Everyone I've spoken with has been professional and courteous. They have answers to all my questions and have never made me feel badly about this situation. That means a lot to me. Things are tough right now but being treated with respect helps.
Reviewed July 25, 2017
I came to these guys because I needed help with getting my finance situation straight. I was looking into getting a loan to consolidate debt and not pay as much interest as credit cards. National Debt Relief offered a program instead. The rep made this program sound like a really good alternative to a loan to consolidate debt. What they don't tell you is that the program doesn't start until you have made many payments. I was already struggling to make my payments on time and then they add another large monthly payment on top. I was never late to any payment until I signed up for this. Had I known it was going to take months of additional payments I would not have signed up.
I don't recommend this to anyone if you are in the hole already. It may work out for people who still have a lot of income leftover. Going on to month 5 of monthly payments and I still have to figure out where to make the money to pay basically twice the amount a month. This program might have a bright side in the future but I haven't seen that. It has been the toughest 5 months trying to budget.
Updated review: Aug. 6, 2017
I am satisfied with National Debt Relief on how they handle my case. I am inform that whenever I receive any letter or statement from creditors to fax them a copy and they will handle the rest. Any representative I talk to whenever I called made sure that all my question was answered according to my satisfaction. If any settlement from creditors was made they call and let me know. They update me on any changes that occur. With National Debt Relief they want to settle as quickly as possible, in my case I have one creditors left to settle out of five and I can't wait to be debt free. Thanks NDR with your program.
Original Review: July 25, 2017
They don't follow up with the client unless I call the customer service to find out on any changes about my case. I am more concern if National Debt Relief will spend some time with their client for any update or changes that occur as months go by.
Reviewed July 25, 2017
At this time they have accomplished 1 settlement... on top of that happening as fast as it did... just a slow process to reach my ultimate goal of relieving the current debt. Waiting for the next acceptance is a little frustrating.
Reviewed July 25, 2017
As is usually the case when looking for help for a debt crisis, we came across National Debt Relief. From the very first contact with E.G. I felt relieved and in good hands. As we worked our way through the process and the months went by, NDR was extremely responsive to our every call and email. And when we encountered a debtor that wouldn't work with us, NDR was there to hold our hands through possible litigation. The only exception to this was at the very end, with the very last creditor, I felt like I had to prompt and get NDR moving to settle the last debt. But with that creditor, I'm told they're very demanding and what I perceived as "dragging their heels" was in fact, NDR's experience with them. We are now free and clear of all our debts and still NDR is working to ensure our credit report is as it should be. I would recommend NDR to anyone.
Reviewed July 25, 2017
Relieve, that's exactly how I feel having these fine people working with myself to get debt free and having finished the program I can live my life without worry which is the way I use to feel before I found myself with too much debt and not being able to work anymore and ending up on fixed income.
Reviewed July 25, 2017
National Debt Relief is helping me through a difficult financial time. Their customer service is excellent and at no time did I ever feel like I was being judged. I would recommend them to anyone who is struggling to manage their debt. I appreciate all the help I've been given.
Reviewed July 25, 2017
I really never hear from this company, they take my money twice a month, but I have no idea where I stand now. I never get updates. Not sure if I would recommend this company. I think in the past two years they have reached out to me once and that was to ask if I could put more money in the account and I said no. Still don't know how many creditors have not been paid.
Reviewed July 25, 2017
Has helped me out immensely. Keeps me updated on my accounts and runs all offers by me and I choose if I want to accept it or not. Also gets all the phone calls off your back. I will be free of this debt in less than three years!
Reviewed July 25, 2017
Everything has gone well so far. I'm only a couple months into the program. All my questions have been answered accurately and to my satisfaction. Hope everything continues to be as good as it has been so far. Thank you.
Reviewed July 25, 2017
Great customer service and all were very helpful. I would recommend this company to any body who needs help with debt relief. Every time I called in to this company each person understood my struggle with not being able to pay all of my credit card bills each month.
Reviewed July 25, 2017
After closing seven accounts and placing my faith and trust in the hands of National Debt Relief I'm happy to announce I'm on my way to be debt free!!! After 3-4 months I have two settlements for 50% or more of the original balances. Nothing feels greater than knowing that the credit cards and high interest loans will be gone in less than 4 years. Thanks again.
Reviewed July 25, 2017
Good so far. The team has been very helpful when I have had questions or when issues have came to my attention that needed to be resolved and I did not have the answer. I call in and am connected to the proper department every time. Thank you very much.
Reviewed July 25, 2017
When starting my program I was so stressed out. The customer service reps at National Debt Relief were so awesome. They explained everything thoroughly & answered any questions I had. I have recently graduated from the program, but want to thank everyone who help me through this process. I am a much happier person now thanks to National Debt Relief.
Reviewed July 25, 2017
I recommended a friend to NDR because I myself was very pleased with NDR. They are clear how everything works and if I have any questions it's easy to ask. I know that I would of been in trouble without them. I've got one more year to go and I've already seen my credit improve, as they said it would.
Reviewed July 25, 2017
I have to say that the experience I have had with the National Debt Relief team has been a smooth and unstressful one. The team took on the responsibility of managing my debt that had become a huge stress and time consuming responsibility to me and did so while treating me with respect, truthfulness, and professionalism. I would say that my experience has been a happy and good one as I am on my way to becoming debt free with one only two debtors left in order to complete my program, one having already been settled with.
The team has been available to me both over the phone and by email at any time I had questions, concerns, or information to share with them pertinent to my case. I would recommend the National Debt Relief program to my friends and family as it has taken a huge weight off of my shoulders while not having to deal with calls and mail from debtors and collections agencies while paying my debt off with manageable payments agreed upon by me with the team prior to beginning the program.
Reviewed July 25, 2017
Every time I call in I receive excellent customer service! I get answers, am treated professionally and always feel valued. It's not easy asking for financial help. When you finally do, the last thing you need is to be treated like a loser. I'm thankful that I never felt that way.
Reviewed July 25, 2017
I had racked up a few thousand dollars in debt right out of college while trying to find a job so when I did start my employment, I owed quite a bit and had shot my credit score full of holes. National Debt Relief helped me establish a plan to get rid of all my debt within 3 years and start rebuilding my life and credit score. Highly recommend to anyone who is drowning in debt and in need of a lifeline.
Reviewed July 25, 2017
I have been a client of National Debt Relief for approximately two years now. I have the utmost confidence in their ability to work directly with my creditors to settle my accounts. They have kept me apprised of the progress being made in the settlement of my debts in a timely manner with monthly statements. Whenever I have contacted them my questions and concerns have been answered in a professional and competent manner. I highly recommend National Debt Relief.
Reviewed July 25, 2017
If not for National Debt Relief I would have had to file bankruptcy. They're very professional and helpful and explained in detail how the program worked and how long it would take to pay off my debt to my credit card companies. I will definitely recommend National Debt Relief to others.
Reviewed July 25, 2017
Debt relief with no stress. The perfect debt solution! The program can be hard at times, but I see the rewards and it encourages me to keep at it. I'm on my way to being debt free and it feels GREAT! National Debt Relief is a proven force for change. Kudos for National Debt Relief!
Reviewed July 25, 2017
Just about every time I called or was called the staff always greeted me kindly. They never jumped right to collecting or working on my debt. Would ask me about my day or the weather. Taking that extra step really made me more at ease.
Reviewed July 25, 2017
Just started with National Debt Relief and so far they have been amazing. So helpful and nonjudgmental. Being in debt can be embarrassing and all they want to do is help! I received all my information promptly and everything was explained thoroughly! Couldn't be happier.
Reviewed July 25, 2017
Not happy. When I first started the agreement, the agent never said my payment would go up every time an offer comes in. He never mentioned this. So, I will be filing bankruptcy now, instead of this. Customers need to know exactly what the requirements are before they commit to this.
Reviewed July 25, 2017
I was a hot mess before I joined NDR. The person handling my account was very kind and reassuring. They have really tried to help turn my finances around and I sleep a lot better for it. Thank you for the help. I'm really feeling (debt) relief.
Reviewed July 25, 2017
Excellent customer service! They were always friendly and never judgmental. They helped me get out of debt. I never could have done it without them. I would highly recommend their services to anyone who needs help getting out of debt. Thank you!
Reviewed July 25, 2017
I'm with NDR only a few months and so far I have made a good experience. Hope they will solve my problems as soon as possible. I have a lot of debts and the solution may not be easy but trusting in the NDR people I look forward to the end of the street.
Reviewed July 25, 2017
They are helpful. You are in control of how you help yourself and they are there to facilitate. I was besides myself in debt after a divorce and then getting remarried again. I didn't know what to do. I'm so grateful for National Debt Relief. Highly recommend!
Reviewed July 25, 2017
When I first signed up I was told my credit would take a small hit. It knocked over 200 points off. Nobody calls for updates, etc. I hear nothing like after July one more payment to have and then they're done. My credit is worse than they led me to believe it would be.
Reviewed July 25, 2017
Harassing phone calls. I was told to tell all my debt personnel that I am with this company. I have been more harassed now than before. Also I don't know if anything has been paid. What am I supposed to do? I have been told that I am wasting my time with the whole thing. Help.
Reviewed July 25, 2017
I was assisted promptly and patiently, the whole process was painless and easy, the representatives are very helpful. He explained every detail, I felt very comfortable going to him for questions. Everything arrived as promised, my emails were replied quickly, paperwork was sent, stress free experience.
Reviewed July 25, 2017
I had 4 credit cards ranging from 1000 to 12000 from furnishing my first house. I paid and paid for years but the balance barely moved because of the interest. National Debt Relief has outstanding customer service and explained the whole process to me and I was enrolled in no time. 29 months later it sure feels good to be debt free finally! Highly recommended!
Updated review: Aug. 31, 2017
As I was told, everything seems to be falling into place and my debts are being resolved. It took about 3 - 4 months as I was told. My debts are being resolved with great savings. Everyone I have been dealing with have been wonderful. I was worried at first but happy now that we decided to go ahead with National Debt Relief.
Original Review: July 25, 2017
I heard from National Debt Relief 1 time since I signed up in April asking me to sign a Power Of Attorney. I have not heard another word from anyone. I have no idea if anything is happening. I did change the addresses and phone numbers to National Debt Relief and I am still receiving phone calls from some creditors. I don't know if there is something else I need to do.
Reviewed July 25, 2017
When I signed up with National Debt Relief I did not know what to expect. What I got was very understanding people who seemed to care. My debt has been fixed in a very quick manner and I owe them a lot.
Reviewed July 25, 2017
Great experience. Thank you National Debt Relief for your help with clearing up my credit! They have been more than helpful when needed and with their latest technology I can see what my account is doing anytime of the day. I hope that the company continues on for others.
Reviewed July 25, 2017
Just started two months ago and so far nothing has been paid off. Due to needing to build up money of course. But I'm hopeful. The only bad thing I can say is that NDR doesn't keep constant contact with the customer. I don't know what they have done if anything at all yet. But an update would be nice.
Updated on 12/19/17: So I'm still disappointed with how much NDR doesn't keep communication with you unless they absolutely need to. The first time I reviewed them they came to me and said they were upset I felt this way and assigned a specialist to my file that would do exactly that with a minimum of one phone call or email a month to update me on the progress. That lasted the first month after they informed me of it then it stopped just as fast as it started. But they have also resolved the majority of my debt already. I am concerned that it will take almost twice as long as I was quoted in the beginning. I was quoted that all debt can be resolved by August of 2018. I started in June of 2017. Now with the most recent proposal that was presented to me I won't be done till August of 2019. But again I only have one more large debt to settle then it's just payments. So I can't really complain. But it would be nice to still finish on time.
Reviewed July 25, 2017
Very helpful. Answered all my questions and concern every time I call or email. Never had a problem. When confused they were there to answered my questions. Polite and patience even if I call them for the same concern they will repeat the answered. Never had a time when they never answered a concern I had regarding receiving a payment.
Reviewed July 25, 2017
Although it brought my credit score way down, that's where it would've gone anyway if I hadn't got help from NDR. The monthly payment was manageable, and it only took 3 years, in which I only have 1 year to go. I'm already bringing my credit score back up, and qualify for a mortgage now. Thank you NDR!
Reviewed July 25, 2017
Very professional and trustworthy company. They are always in touch and check in with me to see if I need anything. I was completely impressed. I have been working in a program for almost 3 years to soon successfully complete their program. Thank you.
Reviewed July 25, 2017
Life savers - National Debt Relief is exactly that, a HUGE relief! They have helped me out of my crazy debt and follow up with me weekly to give me updates on my account! I appreciate all that they do for their clients and would highly recommend them to anyone.
Reviewed July 25, 2017
National Debt Relief has been awesome. They are definitely helping to become debt free. They are very helpful, and I love the customer service they provide. I would definitely recommend them!! I have no complaints. They told me I would be debt free in 3 years and so far it appears as though they are keeping their promise.
Reviewed July 25, 2017
I was a single mom of 3 girls. Relied on credit cards until I got too many and was struggling to keep up with day to day things. They helped me get out of debt in 2 years. Will make my last payment in November of this year.
Updated review: Aug. 4, 2017
I believe this company is very reliable and has excellent negotiating skills in order to literally cut my bills in half, including removal of interest and fees!!! They also Follow up with a call and email after they have your permission to settle for the amount agreed upon. Thank you National Debt Relief!!
Original Review: July 25, 2017
I am relieved to have them working on my accounts that I put into the program. However, I am not receiving update calls to let me know they have negotiated a Bill and for me to give my approval. Instead, they send an "email"; I don't appreciate that, especially if I have questions.
Reviewed July 25, 2017
The service and experience has been great. Would recommend to anyone. Using National Debt Relief has been a blessing and has eased my mind. They have made my debt manageable with a monthly payment I can afford. The smartest decision I could have made.
Reviewed July 25, 2017
There are WAY too many fees. If it were not for the fees, I would have more money in my account to pay bills. My experience has been satisfying especially since I am deaf. I love the convenience of getting an option via email that allows me to say yes or no for a settlement offer without having to use a telephone.
Reviewed July 25, 2017
I've been using the program for a little over a year, so far it's working. I'm on account 3 of 5. They are settling at 50% or more!! It's amazing!! My only complaint is when they get a new settlement and want more money. I've had to come up with $400 before or lose the offer, but I have also learned they will do what they can to make it work. Even changing their fees around. I feel they are truly working with you. They have my full confidence, can't wait to have it all paid and clear!
Reviewed July 25, 2017
I have seen debt reductions. My credit report indicated positive reporting which allowed me to receive housing. If you pay, you will see great positive changes which will allow you to do more when credit is involved. Great service to those in bad debt, trying to get out.
Reviewed July 25, 2017
The customer representative was considerate, thorough, and empathetic to my situation. She answered all of my questions and reviewed the offer to make sure I understood all of the aspects of the terms. I was informed that the team is working with the remaining companies to get the best deal.
Reviewed July 25, 2017
Successful in helping me through hard times in a professional, congenial manner. Debt is being handled in a fair manner with successful strategies. I was feeling lost and heavily burdened before entering the program. Now there is light at the end of the tunnel and hope for future credit options available. Comforting to know you are in good hands.
Reviewed July 25, 2017
I had my reservations at first about trusting a company with my debt, but I am so glad that I took the leap of faith! I cannot recommend National Debt Relief enough! They have taken the stress out of my life! They handle everything, and I do mean everything! We actually had one of our creditors sue us and serve us papers. The next day, National Debt Relief had it settled with the company, charges were dropped and creditor was paid off. I wish I had done this sooner!
Reviewed July 25, 2017
I found myself in a tough spot with credit card I had trouble handling. National Debt Relief consolidated it and started negotiating with creditors. It took a lot of pressure off me to know my debt would be reduced and I could pay off that much sooner than I anticipated. Payments are automatically deducted and all creditors reached an agreement much less than I owed.
Reviewed July 25, 2017
It's been 6 months since I've signed up with this debt relief company, and I've had several of my accounts accept a offers on settlements - I'm getting to the point that I can sleep a little better at night with the overwhelming burden starting to decrease from my debt concerns. I'm hopeful to see light at the end of the tunnel!
Reviewed July 25, 2017
They have been easy to work with and very friendly. The process at the beginning was simple and up until now has been great with no issues or problems. When ever I have had questions they have been happy to answer them for me. When I am Not available to talk to them it has been easy to get ahold of them to finish our conversation that had started.
Reviewed July 25, 2017
Everyone I spoke with had great customer service and were very friendly! They were all patient with any questions I had and had quick responses. I am looking forward to my journey with this company and soon enough becoming debt free.
Reviewed July 25, 2017
It has been a pleasure and a great relief to have a company that is understanding, knowledgeable, kind by your side when you are going through tough times in your life! NDR has been a blessing to my life! They have been very kind every time I have called and always answered every question.
Reviewed July 25, 2017
Consolidation of my bills - I am so pleased of the way I have been treated by your employees. They have all been very helpful every time I have called about my acct. I would recommend you to anyone that I know needs assistance. I have been with your co. since 2014 and have almost completed your program. Thank you for being so kind to me and understanding with me during this process.
Reviewed July 25, 2017
This has been something that I have dreaded for a while now. I've gotten in debt and just didn't know what I was going to do. Everyone that I have been in contact with there has been super nice and understanding. Keep up the good work.
Reviewed July 25, 2017
Alton ** was very supportive and thorough. He explained the program very clearly and answered all of my questions. He recommended the right program for me. He explained all the steps and explained what was to follow. He even held on the line and explained how and where I was to sign the documents.
Reviewed July 25, 2017
I started with NDR in December and had 12 accounts. I now have 5 that are still to be unresolved. Overall I am content with the program, but concerned about the last five remaining. I don't feel that the customer service agents are very informed and feel that while initially things seemed to be moving along, it has come to a halt. CSR used to contact me within the two day timeframe when I send an email, but now I find myself having to call back to get someone to talk to and usually no one can tell me anything about my account that I don't already see online. The negotiators seem to have all the answers, yet I cannot speak with them.
My biggest issue is that I borrowed money to take care of my biggest and oldest debt and it doesn't seem like any work has been done on it. I am told it is the way the system works, but seeing how it works in my paid accounts, I don't see how any deal can be made when I have no money left to put down on such a large account. Now that account has gone to a third party and I am in the dark as far as what is going on and the amount is in default. I understand it is a process, but I am not fully aware of how I am protected now that these accounts are in default, which I wasn't before I started the program. I am hopeful things will start moving along again.
Reviewed July 25, 2017
I was very happy that anyone I talked to was very helpful and the debt specialist I had was very nice. This process was overwhelming to me and he made me less anxious and at ease. It was much appreciated.
Reviewed July 25, 2017
You ask for my experience with National Debt Relief/Global Client Solutions LLC, and so far I have no experience other than paperwork and global client solutions drafting my bank account monthly without fail. That is the only communication between me and any of your company's. All three of the credit card company's continue calling me relentlessly, so evidently your company's have not done anything other than charge me. I would appreciate receiving something in writing telling me something. Do not call me because I am dodging all out-of-state calls and calls that do not show who the caller is.
Updated review: Dec. 14, 2017
Since calling NDR we have had 2 bills paid or being paid. This is just great news. To get out of our debt problem with your help is outstanding. Both of us are greatly satisfied with this service. I have recommended you to other friends.
Original Review: July 25, 2017
We are still in the beginning stages of our relationship with your company. So far we are ok with the progress. Still have 1 or 2 creditors still calling. But all in all we are happy to be on the right track. We are looking forward to the next stage to actually see the progress really working.
Reviewed July 25, 2017
Very pleased so far on what this company has done for me. I would recommend this service to anybody who is in need. They do ask if you can add any extra money to your account. If I had extra money I would. I have a very tight budget and small income seeing I have retired. It's tough but they have helped a lot.
Reviewed July 25, 2017
Thanks for quickly paying off our first account! One down, many more to go! This takes a great deal of pressure off of us and it encourages us to continue to move ahead with our goal for financial freedom. Thanks for the timely email informing us that this account was paid.
Reviewed July 25, 2017
My experience up to last month has been very satisfactory. I recently sent documents from a collection agency and I have not heard from anyone yet - slightly disappointed since I've been receiving excellent service up to the last month.
Reviewed July 25, 2017
My initial contact with Lawrence was great. He took the time to explain the program and answered all my questions. I feel like I am taking the steps to better my financial freedom. The welcome call reassured that I made the right decisions. The team take time to make sure the client is comfortable and understands the process. Thank you.
Reviewed July 25, 2017
NDR is a company that is real and follows through on their promises. They will do their part, but we need to do ours too. Follow through on their request and they will go to bat for you. My first resolved issue... approximately $1500 to $450! Blew me away, thank you so much NDR.
Reviewed July 25, 2017
I've been a client of NDR for just a few months but already some of my debt (credit card accounts) are being settled. The process is easy. The counselors are professional, courteous & friendly. Medical debt forced me to over extend on other credits cards but they never judge. My creditors refused to work with me & so I was getting nowhere. It is very comforting to have help. If you are experiencing stress & worrying about what to do, I recommend National Debt Relief. The only drawback I've experienced is when returning calls I've had to going through a small wait time getting to a counselor. That is the only reason I didn't give 5 stars.
Reviewed July 25, 2017
I am only 8 months into a 36-month process so I cannot report results yet. I can, however, state that every interaction I've had with NDR has been very professional. Everything was laid out clearly and followed with an extensive packet of information regarding the program and specific instructions on dealing with credit card companies and collection agencies.
All my questions (and fears) are always dealt with thoroughly and patiently. I am kept updated with any progress and encouraged to ask for new information or, if needed, reassurance Part of the program is legal protection. I can report that so far, so good. If you find yourself in this situation perhaps due to unexpected unemployment and you have to deal with it, I would recommend NDR.
Reviewed July 25, 2017
So far so good, I'm on the path back to financial freedom thanks to them!! They put my mind at ease and are very nice and professional on the phone. I would highly recommend them to any friend and give them a great review.
Reviewed July 25, 2017
I am very satisfied with this service. The employees are all very knowledgeable and helpful. Whenever I have had questions, they were always resolved in a timely and efficient manner. I would definitely recommend this company. My first debt has been resolved quicker than I expected, for less than I expected.
Reviewed July 25, 2017
I got my first settlement early and I was very happy. But I hope the co. contact and working with all my creditors faster and more effective so they won't call every day anytime like I won't pay and don't have assistance from you. I'll have to make sure to have money to pay you every month.
Reviewed July 25, 2017
I am very early in my experience with National Debt Relief, but so far I am very happy with my experience. They are very communicative and make sure I know what is happening every step of the way. I have had no issues contacting anyone for support and it has been very easy to catch up on what is going on with my account.
Reviewed July 25, 2017
I'm having great experience with this service thus far. I'm able to save money while becoming debt free. Less concern as into how I'm going to pay my bills and still survive. Recommend this program to any and everyone. Thanks NDR!
Reviewed July 25, 2017
We were drowning in bills, barely able to keep afloat. We checked out several debt relief companies and went with National Debt Relief was our alternative to bankruptcy. They explained the program in depth, sent us the tools to deal with the flood of collection calls. We are seeing our debts being settled now at a fraction of what was owed. I am so pleased with their program and highly recommend them.
Reviewed July 25, 2017
So far I have been very pleased with National Debt Relief. They are steadily working to resolve my debt and it is greatly appreciated! It will be a huge relief to be able to say that I am debt free. It will take a huge amount of stress out of my life.
Reviewed July 25, 2017
Very friendly and easy to work with. Very little wait times. I was able to call back and speak with someone quickly. It was also very easy to use the website and respond and download the necessary documents requested. So far, very happy with how it is all going.
Reviewed July 25, 2017
I'm pleased with the service overall. It takes a while to get the ball rolling, but all of my creditors were paid. I realized that you have to accumulate enough money in your account before negotiations can begin. I would definitely recommend NDR to anyone who needs a new start.
Reviewed July 25, 2017
So far so good. They are very prompt & hands on when it comes to helping you become debt free and I look forward to finishing up the program. This program is working for me so I began to share it with my family members. That way they also can enjoy being debt free.
Reviewed July 25, 2017
Very happy with National Debt Relief. After only two months we already have a deal with one of my creditors and made 1st of three payments. Looking forward to getting my debts paid off as soon as possible and National Debt Relief is very easy to work with and very pleasant to talk to about any concerns.
Reviewed July 25, 2017
National Debt Relief did everything they promised they would do. They were able to reduce my debt by a large percentage. The time flew, and my debt was paid off in no time! The customer service reps that I dealt with were always extremely friendly and professional.
Reviewed July 25, 2017
I am very happy with my experience with National Debt Relief. They have been very flexible on my deposits and I have had minimal contact with them or my debtors. I would recommend them. Seeing how you have assisted me to become debt free, I am hoping you are helping others.
Reviewed July 25, 2017
I get quick service and everyone is professional plus any questions are answered and explained. They keep in touch with me for every action and get my approval first. I would recommend to any of my friends or relative. I always feel very comfortable when calling plus they have good monthly payments that I can afford. I greatly appreciate doing business with National Debt.
Reviewed July 25, 2017
Haven't been able to resolve any of my debts yet but it is only the first month. I'm hopeful they will do what they say they will. The coming months will determine if they are successful. The application process was smooth and everything was easy.
Reviewed July 25, 2017
I did not know what to do to go out of this problem, until the debt relief agent explained me detailed and very lovely and with a lot of patience answered all my questions. I facilito and I held feel comfy with all the questions, giving clear and detailed examples. Thank you Yan **.
Reviewed July 25, 2017
All representatives with whom I have spoken have been clear and honest and have been very helpful. All of my questions have been answered clearly and thoroughly. I would recommend this service to a friend who is seeking help with debt resolution.
Reviewed July 25, 2017
Debt counselor and customer service representative are courteous, respectful and true professionals. The debt consolidation team makes a conscious effort in reducing stress levels, for people with high level of debt and is looking for help in reducing their monthly payments as well as helping consumers simplify their budget. The professional debt consolidation team helps customers meet their financial goals. Moreover, National Debt Relief comes with a high BBB rating, and they also guarantee customer satisfaction.
Reviewed July 25, 2017
It was a great experience to work with NDR because the associate respected me, was a good, honest and listened patiently. He had a sense of humor that enabled me to keep going. I wish I had known NDR 10 years ago. I will recommend everyone to NDR anytime.
Reviewed July 25, 2017
I have requested several updates related to my other creditors and have no response back from National Debt. I have no idea if they are being worked or not. I have paid my account in full and presently I am not satisfied. I feel that there is no action being taken.
Reviewed July 25, 2017
I wanted to thank Daniel ** for helping me understand my options and choose the option that will get me out of debt soon and on the road to financial freedom. I had some life shocks that put me in a tough financial situation and have felt so burdened by my debt and today I felt like I received a second chance. Thank you to everyone who is helping on my case and those who helped me with every question.
Reviewed July 25, 2017
I am very pleased with the program and everything it has offered so far. Very pleased and satisfied. Happy with my results. I would recommend the program. That keep me very informed on everything when they hear from my creditor. I receive all the program posting.
Reviewed July 25, 2017
I've been working with NDR for the past 5 months. I find their services perfect for my financial needs. I recommend this company to all. I am very pleased. When I call each is very knowledgeable and provide good service. Like other companies no long wait time.
Reviewed July 25, 2017
I am happy with National Debt Relief because I seen how my accounts got settled and it reflected on credit report shortly after and that is something that I can say it was a great deal. Not only the accounts are getting paid but I am saving money and I appreciate that National Debt Relief.
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