National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 7, 2017
Just joined the program and all the specialists I've spoken with genuinely care and want people to succeed with moving to financial wellness. Waiting for the first settlement offer to come in to see how the whole program comes together.
Reviewed Aug. 7, 2017
Credit Consolidation Account Setup - All staff were understanding and friendly, and willing to explain any detail of the transaction. The process was understandable and helped to alleviate any apprehensions we had about debt settlement. We are looking forward to settling our hardship debt and will follow the instructions provided.
Reviewed Aug. 7, 2017
I got into more debt than planned at 22 years old and there was no way out. I had bills I couldn't afford so resorted to credit cards and I couldn't pay them off. National Debt Relief took a huge weight off my chest and helped me get out of my debt and I can now work on rebuilding my credit and starting over all while making better financial decisions. They helped me out so much, I highly recommend if you are in a rut and minimum payments aren't working out for you.
Reviewed Aug. 7, 2017
I was drowning in credit card debt. Just barely making the monthly minimums only to see the balance getting bigger. This program was explained to me in its entirety - the good, the bad and whatever questions I had. I have easy access to all the info I need to see the progression of resolving my debt. I'm 11 months into the program with 2 resolves so far. Thanks to this program, I'm getting on track without having to choose between food on the table or paying a credit card. Even though my other debts are in negotiation, my credit score is rising about 10-15 points a month. I wish I had found this program sooner!
Reviewed Aug. 7, 2017
Kate ** was very helpful and clear when she explained everything to me. I have hope things will work out for me soon. Not only did she reassure me that it was a legitimate site, she showed me the proof to back up what she was saying. I wanted everything in one lump sum where it's easier to pay off with lower interest.
Reviewed Aug. 7, 2017
I was told a thing and maybe 2 that is not happening and the biggest problem I had with my debt, I was told what to do at a certain time after signing and that was to talk with customer service in March and they would help me... What a joke... I am very disappointed, I am talking about 6000.00, but maybe soon there'll be a settlement on all my debt! "Except the 6 grand." Also I tried to get in touch with Frank ** by email, as that was the only way he gave me to contact him, but my email was returned??
You are helping me get rid of most debt but I was told you could help me with the 6000.00. He told me that you could not help with doctors and I was looking forward to seeing my doctors get paid after you helped me get all the other paid. This is very upsetting to me to not be able to pay all the people I owe... I cried the entire time I was setting this up with your company and now I still cry a lot because I don't see any light at the end of the tunnel for getting my debts paid.
Reviewed Aug. 7, 2017
I'm not out of the woods yet, but National Debt Relief has helped me out quite a bit with my debt situation. I am only giving 4 stars because I was told this was only going to take a couple of years and it looks like it will be another 1 and a half to two years on top of the two years I have been in the program. But over all I'm in much better shape than I was when all this started.
Reviewed Aug. 7, 2017
All the customers representatives are extremely nice! So well spoken, and speak clearly so that there's no doubt on what is going on on my account. I appreciate everyone's help on my account, keep up the great work everyone.
Reviewed Aug. 7, 2017
I am extremely satisfied with the service provided by National Debt Relief. I am beginning to see the light at the end of my debt. My only concern was when I spoke with an associate to discuss an agreement with one of my creditors I was asked to consolidate the rest of my debt in a loan at 26% interest. This did not make any sense to me. Credit cards at 26% interest were what got me into this situation in the first place. I declined the offer... It just did not make sense.
Reviewed Aug. 7, 2017
My counselor, Antoine **, has been extremely helpful and made the process easy and painless. The team member on my Welcome call was also very helpful and very clear about the Terms of Agreement. I look forward to being debt-free much faster than I ever expected. Thank you, National Debt Relief!
Reviewed Aug. 7, 2017
Everyone that I have been in contact with has been courteous and extremely helpful. They have guided me through this process and have given me peace of mind that I have not had for a long time. I have come to realize that they can help me achieve a debt free lifestyle. I would recommend this company to anyone.
Reviewed Aug. 7, 2017
I'm very lucky to have receiving help through the National Debt Relief program. So far the staff has been extremely cooperative in giving me supportive advice, assisting me with my escrow additional payments and working with the creditors in getting me out of debt. I hope they get awarded for doing an outstanding job!
Reviewed Aug. 7, 2017
My experience with National Debt Relief has changed my life and taught me how to be more responsible. It has taught me that I can save money and still enjoy my life without a lot of credit cards. Thank you so much!!!
Reviewed Aug. 7, 2017
I just want to say that from my initial call with Joseph ** to my phone conversation with Sharee ** I was very pleased and at ease. I hope the rest of my experience with this organization is as smooth and helpful. I am looking forward to a good working relationship... Thank you.
Reviewed Aug. 7, 2017
My experience with National Debt Relief has been outstanding. I've been working with their representatives for just over 2 years and they have delivered as advertised. I had to call in several times to provide information needed by them to work with my creditors and have always been received promptly and attended to my complete satisfaction.
Reviewed Aug. 7, 2017
I signed up for this service and they explained that I would pay them a fixed amount each month. This changed after I signed up. After signing up, the customer service reps are no longer friendly, very uninformed, don't explain questions that I have, and pressure you to pay more and bring in different, problematic third parties that have terrible reviews/scams. I wish this company would have been honest about how they do business. This doesn't simplify matters, it makes things more complicated. And, it doesn't allow for a consistent dollar amount to pay as they promised - they pressure you for more and berate you when you try to explain that this isn't what I was told when I signed up and not what I agreed to or expected with the budget that I have. Very misleading company. :(
Reviewed Aug. 7, 2017
National Debt Relief has been a great relief and easy way to help consolidate and manage your bill troubles with the many different companies I had. Would recommend anyone who is having trouble paying debt back to try National Debt Relief. Very helpful.
Reviewed Aug. 7, 2017
Awesome team work. Customer service is impeccable... Always great service. Extremely knowledgeable about all concerns that may arise, and the solutions are on point... Thank you team Debt Relief... Thank you for all of your time assistance and effort. I would highly recommend this company to all of my friends and family.
Reviewed Aug. 7, 2017
The gentleman I spoke on the phone was very polite and answered all my questions and helped me get through this process without any issues. Each time so far that I have spoken with a representative on the phone have been more than helpful, have spoken clearly and have made every effort to resolve any situations that I've had.
Reviewed Aug. 7, 2017
Jasmine was very efficient and so nice!! The information she gave me was very helpful and now I have a clear picture of what is going on with my account!! I appreciate so much what National Debt Relief is doing for me and helping to reduce my accounts!
Reviewed Aug. 7, 2017
NDR worked quickly with the creditors to get the debt settled. It made my debt relief experience much more bearable than I could have ever imagined. They have been able to get my debt settled for less than I originally owed. I would recommend this company to any friends or family members looking for assistance.
Reviewed Aug. 7, 2017
We are glad we went thru with NDR, we still have a ways to go, but we're hoping in the end we will be better off than when we started. Not sure how the credit score will end up, but we're hoping for the best since being with NDR. Looking forward to a debt free life.
Reviewed Aug. 7, 2017
Very helpful program. Probably saved my credit & made dealing with creditors so much easier. I rarely received any collection calls and debts were settled for a fraction of the total cost. I also love the website to keep track of what was going on with my account & could see payments that were upcoming & already made.
Reviewed Aug. 7, 2017
I called with a few questions today. The representative was very polite and knowledgeable. He not only answered my questions. He also offers more information regarding my account. I am very satisfied with the service I have received thus far. I am glad I chose National Debt Relief.
Reviewed Aug. 7, 2017
I have to say that my experience with NDR has been the best. I didn't have to take out a loan. I got to control the money that I was giving. The people who always assisted me were kind and caring and these 2 years went by so fast. To be honest I was skeptical in the beginning but they always assured me everything and gave me updates on everything they did which put so much stress aside. I love NDR and I am so glad I saw that because my financial stress is gone. I feel like I breathe. I am going to be more wary on how I spend my money. They are always here to help and are just a phone call away. I really don't like complicated things and they weren't complicated. Their client portal was easy to read and I found things super easy. I didn't have to look around or be complicated. Very easy and I am so glad I joined. Thank you NDR. I appreciate you and everything.
Reviewed Aug. 7, 2017
When I called Joseph took care of the questions I had for him. Nice to know that I felt very good after he answered them. He was very professional at the same time. NDR is very lucky to have an employee like him.
Reviewed Aug. 7, 2017
Very good experience so far. The representatives were friendly and very helpful. The information was detailed and the representatives took the time to make sure that I understood the program and what entailed. I appreciated the welcome call and follow up.
Reviewed Aug. 7, 2017
I have dealt with 4 or 5 different people at National. The only 2 names I have are Glenda and Priscilla, all of the people were very helpful and I think I will make through the term of my agreement without too much worry. Everything is working the way they said it would. The amount agreed on is coming out of my checking account once a month and after 4 months I am already seeing results, bills paid off. I couldn't have achieved this progress without their help.
Reviewed Aug. 7, 2017
Very happy one of my credits cards are paid off. Everybody is very polite and helpful. I would recommend this program to a friend. I just wish I did not get out of control with my credit cards. Now my credit is shot for at least 5yrs.
Reviewed Aug. 7, 2017
My experience has any good one. I have feel confident with how everything has been taken care of and I am relieved to know that I will soon be debt-free. I would definitely recommend this to someone if they were in need of help.
Reviewed Aug. 7, 2017
I never would have resolved all of my debt without National Debt Relief. I had pretty much given up and contacted National Debt Relief as a last resort. National Debt Relief was able to resolve my debt in just a little over two years. Staff were always helpful and courteous when I would call in. They called me prior and following any resolution was completed regarding my debt.
Reviewed Aug. 7, 2017
It was a relief to know someone was on my side when I bit off more than I could chew. All the people involved were very friendly and helpful. Looking forward to finishing program soon. Thanks much. Getting those hounding creditors off my back was quite a relief.
Reviewed Aug. 7, 2017
Great customer service, always called me to update with any changes to my account and told me about any progress that was made with the creditor. I have recommended to a friend. It has changed my life a lot, now I can enjoy life without thinking about my credit card debt.
Reviewed Aug. 7, 2017
I've been in the program about 10 months so far. More than half the debts have been settled at favorable rates and they have always been responsive to my inquiries. I am happy with the results so far and if the remaining debts are settled as favorably as the others, I'd gladly recommend NDR to a friend.
Reviewed Aug. 7, 2017
It is so great to know my debt problems are in this company's hands! They have worked very quickly and inform me of every resolution made! I can sleep a whole lot better these days!!! At my age it's very comforting to know I won't have to leave this burden for them to carry!
Reviewed Aug. 7, 2017
NDR always responds to my inquiries in a timely manner. Their customer service agents are patient and a calming comfort when debt seemed unmanageable. I highly recommend their services. I only wish I had sought them out sooner. Thank you NDR for guiding me on the road to freedom!
Reviewed Aug. 7, 2017
I am satisfied with my service. When I had a problem with my payments the lady I spoke to was very helpful. My total experience has been very good and I am glad to be able to pay off some of these bills. I would highly recommend this service to anyone who has debt problems.
Reviewed Aug. 7, 2017
It has been a pleasant experience for me. National Debt Relief has done exactly what they said they would do. I feel like it won't be long now when my debt will be gone and I'll be in control of my financial future. It feels good to be paying my debt.
Reviewed Aug. 7, 2017
The individuals that I talked with were very professional! They went over everything in detail and paused at moments to make sure I understood! I would highly recommend this service who is experiencing financial problems! I'm very happy with their service as well as the follow up!
Reviewed Aug. 7, 2017
My biggest wish is to get out of debt, and National Debt Relief is giving me results In paying off my credit card debt. After 8 months 2 of my creditors have made arrangements with them to help me. Finally I see a light out of the tunnel. Soon I will be debt free and ready to retire!
Reviewed Aug. 7, 2017
Great customer service. They're always prompt in updating me on any resolutions, and they're very accurate and thorough and I appreciate that they handle all aspects on my behalf. This provides confidence that they care about my account! I highly recommend this company!
Reviewed Aug. 7, 2017
I started the program back in April and have paid every other week as planned. I have heard nothing on the status in my debt reconciliation. I am disappointed that I've had no communication. I've called once to see if I could change my plan and they denied me. I still have heard nothing about the status of my debt. It would be nice to hear monthly how far they have come with my situation.
Reviewed Aug. 7, 2017
We contacted NDR to assist us in consolidating our debt into one payment. In turn, they are to contact all creditors and work out payment arrangements. It has been several months that we have been making payment, but to date no contact has been made to our creditors.
Reviewed Aug. 7, 2017
I recently contacted your customer service to have one of my payments reschedule. The customer representative was pleasant and patient while addressing my concerns. The representative successfully resolve my issue and took it upon herself to send me a list of all future payments.
Reviewed Aug. 7, 2017
We were much in debt and we didn't see a way to get out of it any easier and faster so we needed to try National Debt Relief. I call their team when I have questions and they respond and give me a satisfactory answer. National Debt Relief made my life easier and I haven't been getting a lot of calls regarding debts. We've also been able to catch up on a few things and I wish I could put more money into our debts so it could move faster. National Debt Relief has been good and I would recommend them. It would be a wise decision for anybody in a financial difficulty to look into debt relief because it has relieved a lot of the stress in my life and my husband’s.
Reviewed Aug. 7, 2017
I needed help and National Debt Relief is accomplishing what they said they would. However, I’m kind of disappointed that I was offered a loan from Liberty and I'm not happy with the 23% interest. But other than that, I only have one more creditor to negotiate with and they should have that done in the next week or two. I had nine altogether and NDR got eight of them so far.
Reviewed Aug. 7, 2017
I got help from National Debt Relief two years ago and it is still in progress. They were courteous and able to answer my questions and I can’t wait to be done so I could free up my money.
Reviewed Aug. 6, 2017
Danny took great care of me on signing me up. I am patiently awaiting some results now. Just lots and lots of creditors calling and my credit score tanking (he said that would happen at first). I just ignore the calls and pray this works.
Reviewed Aug. 6, 2017
I have only been a member for a few months but I am satisfied thus far. I see no reason that their performance will not continue satisfactorily in the future. They appear to be very concerned with the customer and they keep the customer well informed.
Reviewed Aug. 6, 2017
Very professional - Valentine was friendly, professional, and fully knowledgeable of the process. Harry did a great follow up. What a sense of relief when the process was done - which was absolutely painless. The fully electronic process made it so easy - no big stack of forms to fill out - no lists - simple. We can see why the Better Business Bureau ranks you #1.
Reviewed Aug. 6, 2017
I was at a point where I didn't know what to do and so I did some research and found that NDR was the best choice in the Nation (so says the internet!). So I thought I would contact them although everyone had told me not to go this route. Once I called and found out how it worked I made the move and I was signed up and ready to begin in 2 days. Today I just had a chance to begin putting the process in motion and it is bittersweet because I look at the creditors who were there when I first began getting my credit together, I have always prided myself on paying my bills on time but there was also the sweet part of beginning negotiations on the VERY HIGH interest fees I was paying. I had credit cards I had not used in over a year and the interest fees were pushing my card over the limit, doubling the monthly payments and I had nowhere to turn. So far, NDR, has made a clear vision for myself.
Reviewed Aug. 6, 2017
I really appreciate this program to help me improve my credit, by paying my creditors and giving me the financial freedom! I love the option of adding new accounts, or having the accounts deleted, due to the payment plan by National Debt Relief program.
Reviewed Aug. 6, 2017
Everyone I spoke to was very helpful and professional. I felt a "sigh of relief" as soon as I got off phone with them. I didn't know how they worked until talking with them and am pleased at this point. I have illness in my family and am excited to start this program.
Reviewed Aug. 6, 2017
I needed help with my credit cards so I reached out to National Debt Relief. Their team has been very pleasant, courteous and concerned with my debt situation. They told me that my credit rating would go down for at least six months plus and they will do the best in evaluating my credit card and see how it can be paid off. So far, one of my cards has been paid off last March. I still have one to go and they said it will be paid in full in 2019. I sent them an extra $4000 and another $4648 and I got a gift in return. I don't know where my extra payment puts me since my monthly payment is $648. I would have to contact them and see where I am at this point.
Updated on 8/24/2017: Spoke with team member Vangelina and Chris. The team members were awesome. I requested a guideline to add extra payment to my account starting in August 2018. An explanation was explained with their patience, concerns and knowledge put me at ease. Thank You! Have a great day!!!
Reviewed Aug. 6, 2017
Getting lots of emails from the credit card companies so it's a little unnerving. We settled on one card so far! Best thing we could've done was to let you help us get out of credit card debt. Your customer service is very friendly and helpful. Thanks.
Reviewed Aug. 6, 2017
I retired in November 2016. The Office of Personnel Management held my annuity for 6 months. I received a partial payment, but it wasn't enough to pay my bills. By the time I received my full annuity, I was behind. National Debt Relief is negotiating with my creditors and helping me to become debt free. I am grateful to God for this organization!
Reviewed Aug. 6, 2017
So far so good. Every time I've spoken to a representative they have been extremely and helpful. I still have a way to go before the process is complete. I appreciate that I am kept up on the status of the progression to completion. If I were to find out that any of my friends of colleges were in need of this type of help with their credit I would certainly recommend National Debt Relief.
Reviewed Aug. 6, 2017
This business is great in answering questions and customer service great. Would recommend this business to others. It takes a while to build in escrow but the final outcome will be good. The staff are easy to work with and very knowledgeable.
Reviewed Aug. 6, 2017
Rude and insensitive customer service. Felt like she was trying get a commission off me. Not the way you want to feel when dealing with a sensitive matter. I HATED the way I was spoken to. It’s a reputable company, which is why I’m hesitant to cancel but I’m pretty sure that's what will happen.
Reviewed Aug. 6, 2017
I am so thankful for this service. When my husband could not find steady employment after a family relocation, our debt became overwhelming. You all helped to save us 1000's of dollars by negotiating with creditors on our behalf! Thank you!
Reviewed Aug. 6, 2017
I've only been in the program for a few months but National Debt Relief saved me from the rising prices of everyday living. I'm on social security disability, bad credit and needed some help reorganizing, not just my credit cards but all my debts. They are very thorough explaining how the program works and even have an attorney to assist you with any legal problems with creditors. I think it's the next best thing to not only settle with your creditors but also, avoid filing for bankruptcy. Thank you.
Reviewed Aug. 6, 2017
I have been in the program for almost three years now and I can finally see the light at the end of the tunnel. If I hadn't went through National Debt Relief I feel I would still be at the beginning. Debt to me is more stressful than any other thing on this earth and National Debt Relief has helped to take all that stress off of me. One monthly payment and not having to deal with the creditors has been exactly what the program is called a RELIEF!!! I couldn't be more thankful of anything and will recommend National Debt Relief to anyone I come across who has a debt problem and also I have not talked to one person who hasn't went extremely out of their way to be so nice and helpful and you don't get that over the phone all the time. I have never dreaded receiving or making a call to National Debt Relief. If I had a question I always get an answer and a very friendly one at that!!
Reviewed Aug. 6, 2017
Am happy with my experience with National Debt Relief. Mainly because I don't have to deal with the debt collectors and if I have any questions they have very knowledgeable response and very quick results. In less than a year they have helped me settle half of my debt.
Reviewed Aug. 6, 2017
I am so pleased with my experiences with National Debt Relief. They truly seem to have my best interest at heart. They even understood when I dropped out of their set up program and reopened it for me when my plan to go with a local bank to refinance my credit cards fell through because of a credit rejection from the underwriters. Now I feel I am on my way to a good credit score again. I could have claimed bankruptcy but this is a much better way on your credit to show responsibility to your creditors and does not take 10yrs to fall off your credit report. Thank you National Debt Relief.
Reviewed Aug. 6, 2017
My experience with National Debt Relief is still in its infant state. Their A+rating with the BBB assures me that I've done the right thing. I expect my 5 star experience to continue until the end. NDR has given me fresh Hope for my financial future. I believe I'm in GOOD hands!
Reviewed Aug. 6, 2017
Overall, I think the experience is a satisfactory one in that I had three cards to pay off, and you have already succeeded in paying off one of them. I hope that the other two go just as well. I like how you keep in touch with me, and don't let me wallowing in the dark.
Reviewed Aug. 6, 2017
I am happy so far, I have a year to go then will be debt free. I do wish that they would contact me more often to let me know how things are going with my last credit card company. One thing no one told me was that at some point I would have to come up with lump sums of money in addition to the monthly payment they take out of my checking account.
Reviewed Aug. 6, 2017
Makes me feel way better. Now I know I could pay off my debts. The personnel are great people. They understand your problems. I'm so happy I was able to work with a company like this one. I'm sure everyone else that has had this company ended with a big smile.
Reviewed Aug. 6, 2017
I have been with NDR over 2 years. Had a lot of credit card debt, had encountered some health issues and had been out of work with hospital bills adding up and had difficulty paying bills. Found NDR on online search. Did some research and worked with them on a plan to pay off debt. Been a long road but almost there. I would recommend.
Reviewed Aug. 6, 2017
Thanks so much for doing what you do... to help me become debt free. It was hard to keep up with the increasing late fees... and just became overwhelming to say the least and all the calls from the debt collectors. So once again thank you.
Reviewed Aug. 6, 2017
I am very impressed with National Debt Relief! You guys are awesome! I am very impressed with everyone that I have spoken to! Your customer service is prompt and responsive! Working with you I am very pleased to know I will get out of debt way before I was going to on my own! Thank you!
Reviewed Aug. 6, 2017
I don't understand why your company doesn't immediately contact all my debtors to let them know that you are handling the repayment of my debt so that I don't keep getting mail correspondence and phone calls which is very upsetting.
Reviewed Aug. 6, 2017
Very little explanation, sure helps with some of the calls. Two things annoyed me, minor in my case but important to me. One: First call and got not so much laugh at but got laughed at for before starting service for asking questions "like is this a scam?" and more critical my question on "how does this work, how do you get your money, cause you're not doing it for free."
Two: Getting in the last of the payments and was made very unclear and so had to call and ask making sure the plan was over; as I paid off the debt more quickly than the plan. Was told I was done but the lawyer and one of the accounts clearly not settled yet but to them it was done, would have been much better if lawyer just worked for them, as they referred the case which was ok but that transition wasn't as painless, It left me clueless, not understanding paid not paid. Me with a summons and to go to court not go to court, IDK. (Thought I had paid, they said I did, but had to talk to lawyer. Seems layers get all the winnings from court.) Otherwise flawless service on NDR's part whatever that may be, and greatly appreciated the always knowledgeable about something when you call.
Reviewed Aug. 6, 2017
National Debt Relief has been a blessing even though I'm still working on getting all the debts paid. Fortunately, no one has taken me to court and that I appreciate. Yes, I have collections on my credit report; however, the good side to that is the collections will disappear once I have the creditor paid-in-full. I still have a couple of years with National and hope to be able to contribute more monies than I currently am; however, I have no complaints regarding National's help. I would definitely recommend National to a friend ~ it has kept me from having to file Bankruptcy that would have been caused by a family emergency that was not in my control. I thank you, National Debt Relief. :o)
Reviewed Aug. 6, 2017
The support I have received is outstanding. The counselor go over the info so I can understand it. They answer my question. Love the support and would recommend to my friends from the beginning. I knew this program would work for me.
Reviewed Aug. 6, 2017
So far my experience is ok. I just started in February and out of the 7 accounts enrolled, I only have that is 1 that is resolved. I was hoping for a little more confirmation that all accounts were at least contacted and the negotiations are or did take place. I still have creditors calling so I assume not all were contacted yet. I really like the fact that everything is online and you can check progress anytime. They also call to let you know that a negotiation happened so you are always in the loop. Mahalo!
Reviewed Aug. 6, 2017
We have a lot of debt and weren't getting anywhere with it, so we went with NDR. Every interaction I've ever had with them was always a positive one. They're courteous and able to answer any questions I had. Also, the calls stopped and that was a good thing.
Reviewed Aug. 5, 2017
I am receiving a lot of phone and text. I am two months away from, start paying debtors. I am able to manage my finances better. I am confident, that I be able to pay my debts. I am glad I reach out for help and assistance.
Reviewed Aug. 5, 2017
My experience so far has been a very good one. They made me feel at ease from the start. Explained everything in detail, and answers all my question. Walked me through all the forms and answered all questions. Best part if I have a question I can email and know I will get a response quick.
Reviewed Aug. 5, 2017
Got me a 39% settlement. Awesome! Super excited to keep up the work. Thank you. Call takers are always very nice. I like that they treat me like a PERSON. When you are in debt people tend to treat you badly because they can. I appreciate them and their work.
Reviewed Aug. 5, 2017
A great Company to do business with. It takes 6 months, but three of my debts have been settled. Highly recommend National Debt Relief to anyone who is suffering month to month paying high interest on your credit cards and never seeing any relief. Give them a call.
Reviewed Aug. 5, 2017
I was amazed when I received the call about the first resolution. Not only was it sooner than I expected, but the amount forgiven was incredible. NDR worked with me to take advantage of the opportunity and I was so grateful for help. NDR is responsive to questions and concerns. It's more than a place to save toward payment. They are the experts helping to navigate a stressful and intimidating situation.
Reviewed Aug. 5, 2017
Superb, the team makes you feel like family. Their untiring efforts to make you feel at ease, settled me down. I felt more comfortable with my situation, and they did exactly what they said they would. Great slogan to adopt for your company. "Leave the worrying to us."
Reviewed Aug. 5, 2017
I have no regrets in contacting NDR. They have been taking care of everything for me. They are really professional and outstanding. My credit cards have been paid and debt is reducing. They contact me and notify me of what the vendor has agreed to and to ask if I am pleased with the decision.
Reviewed Aug. 5, 2017
Great experience. They are getting me out Debt faster than I would paying it myself. It would have taken me over 15 years to pay off all that debt. I would recommend this service to anyone in order to avoid bankruptcy because in the end bankruptcy cost more.
Reviewed Aug. 5, 2017
My credit score was so bad that I needed some help. I Googled and National Debt Relief was the first one that popped up. The first person I spoke to was cool and very informative. He let me know exactly what was going on. He explained everything in very good detail. I have one account for $9,000 and National Debt Relief got it down to $4,000. I haven't seen credit score changes but I know that takes a while. I just got a loan offer from Liberty Lending because of National Debt Relief so I guess I'm on my way. I'm excited to be debt-free and I've already recommended National Debt Relief to three of my friends.
Reviewed Aug. 5, 2017
I truly appreciate the help I'm getting. I get all my questions answered and get updated when I need to be updated. Thank you so much for helping me out. I would honestly recommend National Debt Relief to my family and my friends. They do their job.
Reviewed Aug. 5, 2017
Two months into the program and I am starting to relax for the first time in a long time. This has been life changing for me and the staff has been wonderful. Professional yet personable. The resources have been helpful as well. Thank you!
Reviewed Aug. 5, 2017
I was nervous when I decided to consolidate my debt, I didn't know what company to pick until I started to take a look at customer reviews and complaints. By doing my research is how I came across NDR, and I am glad I did. They settled my first debt three months after I enrolled and now, I'm a month away from being debt free. I signed up for a three year term and all of my debt was settled in 2 years. Yes your credit will be impacted but hopefully after settling your debt you will be able to save money to hire credit experts to fix it, at least that is what I am doing.
Reviewed Aug. 5, 2017
It was a pretty fluid process, with my agent doing all the leg work and me just plugging in digits. Everyone was nice, welcoming and understanding. I was approved quickly, and to know that there would be lawyers on my side to help when companies get pushy is a great value!
Reviewed Aug. 5, 2017
They did a great job of getting my life back on track and everyone is very accommodating and helpful. Bills are paid in a timely fashion and I feel confident I will be debt free in 3 1/2 years. I will continue to recommend National Debt Relief to anyone struggling with debt.
Reviewed Aug. 5, 2017
We have been in the program for a couple of years now. It has truly helped us manage our finances and get back on track. Natl Debt Relief has given us hope and shown us that someone cares. We would recommend it to anyone who is struggling with credit card debt.
Reviewed Aug. 5, 2017
Very good customer service, professional, caring, helpful. This program works. They are on top of my creditors and getting the best settlements for me. I feel lucky about contacting National Debt Relief in the first place, I feel that I am almost done with it and I feel a sense of relief. Thank you.
Updated review: July 26, 2018
When facing crisis due to overwhelming bills, credit cards, hospital and medical bills, National Debt Relief was there for me. Reassuring me that all would be taken care in a matter of 4 years. Giving me hope and making sure that I was comfortable with my decision to call them. Their expertise and years of experience was comforting. They are always there for you if any questions.
Original Review: Aug. 5, 2017
I opened an account with National Debt Relief on May 27, 2017 and have had a large sum of money removed twice monthly since then. Apparently none of my creditors have had any negotiation with the company and I am receiving a multitude of threatening calls and mail from them requesting payment of accounts. I checked my accounts with Global and they have paid themselves for services rendered but nothing to the creditors.
Reviewed Aug. 5, 2017
I had lost my job and I didn't know what to do. My bills was getting higher, my unemployment had expired. So I saw this advertisement on television, and I decided to call them. What a relief this was. I got another job, but I was only getting paid once a month, and my bills were getting later and later paid. Late payments are no joke. You make a payment and it wasn't touching your balance. This company is a life saver. They took over my bills, I paid them one monthly payments, they contacted all of my accounts, made a settlement offer and praise God, my accounts are all paid off. Thank you for making my life easier.
Reviewed Aug. 5, 2017
Everyone has been so great to accommodate me and help get my credit back in order. I am in hopes I can add the bills below. My experience here has been nothing but God sent. I recommend this company to all my family and friends.
Reviewed Aug. 5, 2017
Thanks to the National Debt Relief team, my large debt is almost history. The only drawback that I did not lack was that they don't keep in touch often enough for reassurance that everything is progressing as planned. Thanks again for a job well done.
Reviewed Aug. 5, 2017
I can't say anything bad about National Debt Relief, they have been there with me side by side from the beginning. I have never had to wait for more than few minutes before a representative to be on the phone answering any questions. They have always been polite, helpful, and ready to assist me with my concerns. Great job, National Debt Relief.
Reviewed Aug. 5, 2017
From start to now near finish they have been extremely helpful. We knew we could do it and just needed a little helping hand and that is what they are. Not pushy but helpful, available to assist when needed. I would recommend them to anyone.
Reviewed Aug. 5, 2017
It's been a pleasure and great experience to work with you guys, it seems my financial life is on the right path to be solved. I look forward to the day I'm out of debt. I will definitely recommend you guys to anyone who is willing to get out of debt. Thanks again!
Reviewed Aug. 5, 2017
I bought a house that needed a lot of renovation. I bought the house because I was tired of paying rent and watching my money go down the drain. I got in trouble with credit cards trying to fix up my house so I asked National Debt Relief to help me thinking it would clear up some money to spend on renovation. I pay Debt Relief $391 a month. I find it is really putting a strain on my budget to pay that much as I am living on a fixed income! Plus I have lost my good credit rating.
Reviewed Aug. 5, 2017
Getting started with National Debt Relief was very fast, easy, professional and so well organized providing lots of valuable information from getting started in the process to conclusion. Everyone I have spoken with at NDR has answered all of my questions very well and always with great compassion about my situation. I would highly recommend them to anyone trying to improve their quality of life by becoming debt free.
Reviewed Aug. 5, 2017
My credit score has already gone up. I get calls to see if I have questions and to tell me another bill has been paid off. I would definitely refer family and friends to you. When I started I called my creditors to let them know what I was doing. That helped with unwanted calls. Can't thank you enough.
Reviewed Aug. 5, 2017
I have been very happy with my experience with National Debt Relief. I feel they handled things with accuracy and confidence. It has been a big relief for me to have my finances under control. Thank you for your assistance. If I was to say one thing I feel the monthly statement is difficult to understand and does not give me an accurate view of where my debt is at the present time.
Reviewed Aug. 5, 2017
The representative was extremely helpful! She had a sense of humor and knows how to speak to customers. She gave me some wonderful advice that I will definitely implement in my teaching strategies. She went beyond the call of duty and deserves a raise!
Reviewed Aug. 5, 2017
Overall it is a stress relief and they are always helpful when I am concerned about a creditor. Very informative so I am not unsure of what is going on. The staff is always patient and helpful. The sites are easy to navigate. As well. They are judge free they do not make you feel like a loser for taking this route to become debt free.
Reviewed Aug. 5, 2017
They work very quickly! They inform and explain everything and every step that they do! If you have any questions they make sure that they answer your question and that you understand the answer. They don't take any deals unless you're okay with it! My best friend recommended this company to me and I would recommend this company to anybody who needed help getting out of debt!
Reviewed Aug. 5, 2017
I needed to change my withdrawal date & it was done smoothly & with no issues. I was able to split it into 2 payments, the representative was courteous & helpful. It got changed which helped me out. Easy to do business with.
Reviewed Aug. 5, 2017
Always helpful. Very friendly. Great to work with! Highly recommend! Love being debt free! I have finished the program and couldn't be happier with the service provided. They take all the hassle and worrying off your shoulders. Thank you National Debt Relief!
Reviewed Aug. 5, 2017
So far I have been reasonably impressed with National Debt Relief and their staff. Any concerns with creditors have been addressed professionally and significant progress has been made resolving my financial situation. I anticipate that National Debt Relief will complete the process in a timely and effective manner.
Reviewed Aug. 5, 2017
I'm still in the beginning phase of my program, just a few months in. I appreciate the fact that I wasn't made to feel bad about my situation. Love the payment plan created for me and absolutely love the fact that I was notified when something popped up on my credit report.
Reviewed Aug. 5, 2017
Outstanding work on handling my debt. It has been rewarding to receive the help and to look forward to monitor the progress. I hope in the foreseeable future to be debt free earlier than later. I congratulate those who are working to help my family more financially independent.
Reviewed Aug. 5, 2017
account online... Never accepts my password. So I just don't bother. Calls answered promptly. Nothing bad to say.
Reviewed Aug. 5, 2017
I have a great experience with National Debt Relief. They take time to let you know what to expect and how things are gonna go. I would definitely recommend them to anyone. They make sure you understand how everything works. Great company and you will have much success.
Reviewed Aug. 5, 2017
Good communication and has been a good experience so far. I am looking forward to getting back on track financially in my everyday life. I hope that this experience ends on a positive note. So far the communication has been good and everyone has been more than willing to help find solutions.
Reviewed Aug. 5, 2017
It gives me peace of mind that my old bills are getting settled. It is good to know these matters will be taken care of in a reasonable period of time. Definitely recommended to any trapped under too much credit card debt. Customer service always helpful.
Reviewed Aug. 5, 2017
The staff has been responsive when I've sent an inquiry and helpful when I've called; always polite. I've been happy with the solutions they have had and with the communication. NDR has lifted a burden off me and supplied the assistance I need.
Reviewed Aug. 5, 2017
It's been several months since I've been with them and it's really doing what they said. Customer service has been fantastic! Actually everyone has been! I'm no doubt on the road to removing this debt from my worries. Thank you, National Debt Relief. You have eased my mind!
Reviewed Aug. 5, 2017
NDR has done a wonderful job helping me through their program. I wasnt stressed or worrying about anything. They were quick and always had the best customer service when I called for anything. They did a great job at reassuring me that everything was going well and were quick to call me when a settlement was made. I couldn't have found a better company to go to for help. Thank you so much NDR for all you've done.
Updated review: Jan. 23, 2018
At this point we are very satisfied with the progress with National Debt Relief program, hopefully we can continue working on becoming debt free, and rebuilding our credit rating. We are half way there at 50% paid off, for less than we owed. Their overall service is everything they said, and has been up to what they will do for you. It's been less stressful knowing that they're taking care of the creditors in a timely manner. If we could put more monies into our account, we could make it happen soon.
Original Review: Aug. 5, 2017
We have been very satisfied with most of National Debt Relief services. Other than recently having a case slip through, where an account that I had with Fingerhut was taken care of very quickly, but my wife's was left unattended to, where (fingerhut) Jefferson Capital hired an attorney to sue us instead of working with national debt. It's still not done yet, and still costing us money that could be used on other debts.
Reviewed Aug. 5, 2017
Has really helped with a bad financial situation that became a compounding problem all at once and was creating an impossible way out of without claiming the debt as a total loss and filing bankruptcy. NDR made it possible to consolidate debts and have a manageable payment.
Reviewed Aug. 5, 2017
Your service has been good. Didn't rate you at 5 because there are always to improve your service. I hated to come to you but at the time we didn't see any other way. You have been a help to us and we thank you for all that you have done for us. Wish it were all done but life does not allow for that. Thanks for your help and guidance along the way.
Reviewed Aug. 5, 2017
I found NDR very easy to work with, answered all my question and satisfied my points of concern. I'm glad they persisted in pursuing me until I gave in and signed with them. I must have been one of their hard sells, but I'm glad they kept at it, for my sake. Thanks NDR. I hope it pays off for both of us.
Reviewed Aug. 5, 2017
So far I'm pleased with the results on dealing with creditors to reduce my debt. Customer service is always been knowledgeable and friendly when I call to ask a question or resolve an issue. Always able to answer all my questions and concerns.
Reviewed Aug. 5, 2017
My experience with National Debt Relief has been an overall positive experience. The only negative is that I allowed myself to get in such a bad financial mess. This experience has help to make a more responsible decision maker. Thank you National Debt Relief!
Reviewed Aug. 5, 2017
The customer service representatives are very professional in guiding clients thru the start to end applications process. Great Professionalism in answering all questions. I was amazed by the prompt response from the representatives that helped me out. Also I was able to complete the process after job hours, which most companies do not offer. Thanks for the quality service.
Reviewed Aug. 5, 2017
Contacting NDR was one of the best decisions I have ever made. They have negotiated on my behalf and settled near all of my debts at far less than I would have paid on my own, some half the amount owed. I highly recommend NDR.
Reviewed Aug. 5, 2017
They really try to work with you and resolve problems with collectors. I'm glad they're on my side. I would recommend to anyone in need of financial crises due to overwhelming bills to give them a try. I believe you will be satisfied on the return.
Reviewed Aug. 5, 2017
I'm happy with my experience thus far, I had all questions asked, and everything explained thoroughly. I was contacted and informed of all my options, and each person I spoke with was more than pleasant to me. I definitely felt confident that my concern was taken to heart.
Reviewed Aug. 5, 2017
From the moment I contacted National Debt Relief I have been treated respectfully and courteously. All of my questions were answered and I feel reassured that I made the best decision concerning elimination of my debt. I would recommend this company to family and friends. I look forward to working with National Debt Relief to regain my financial freedom.
Reviewed Aug. 5, 2017
I had received some legal documents from a creditor and I didn't know what to do. I contacted National Debt Relief and they directed me on what to do. The matter with the creditor has since been resolved. I am so glad that I've enrolled with national debt because they have helped me through my most troubling financial time.
Reviewed Aug. 5, 2017
I'm extremely happy with the services and progress provided by National Debt Relief. Without this program I believe I would have never made this much progress so fast. If anyone needs helps rebuilding their credit be consolidating debts you owe, debt relief is the program for you.
Reviewed Aug. 5, 2017
Excellent customer service. I would highly recommend to another. The rep was very knowledgeable. I am looking for a positive experience. I got this information in the mail and was unsure. After speaking with NDR I was positive this was my answer for assistance with debt relief. I understand this program is not intended to improve my credit score or keep from my taking responsibilities but I was ready to do what's right. I thank you for this opportunity.
Reviewed Aug. 5, 2017
Christopher ** was fantastic. He was friendly helpful knowledgeable and accurate. I would recommend National Debt Relief to anyone who's ready to get their credit back on track. Thank you so much for helping me get my life back together.
Reviewed Aug. 5, 2017
When I called the representative was very attentive to my needs and eased my fears. I was embarrassed about needing financial assistance but she assured me that I was in good hands and helped me set up my payments. I am now on track to becoming worry free.
Reviewed Aug. 5, 2017
I was searching online when I decided to go with National Debt Relief because of their ratings and reviews. Something told me not to mess it up. Customer service reps have been great. So far, we got four debts done. Anything I get that’s in the mail, as far as any of the debts, I just forward it to them and they take care of it. It’s been good so far.
Reviewed Aug. 5, 2017
The National Debt Relief team has been great so far. They’re very courteous and were able to answer all of my questions. They're a very great company and they do help you. Since I’ve started working with them, they’ve settled four of my debts. I have no problems with them.
Reviewed Aug. 4, 2017
Working with National Debt Relief has been easy and convenient. Everyone I talked to was very professional and to the point. They produced results better than I expected. I highly recommend them for anyone with debt problems. With their help, I am solving my debt problems and I hope for a bright future.
Reviewed Aug. 4, 2017
Fees are a little high. Overall very satisfied. Great communication. Website was a great addition. I think the website should show future payment schedule. Should also show an end date. Not quite sure when I will be done with the program...
Reviewed Aug. 4, 2017
I have to say the company and employees I spoke with were friendly and accommodating. I would tell anyone to use this company. Though my debt is not a pleasant lesson National Debt made it a much more pleasant experience.
Reviewed Aug. 4, 2017
I tried to resolve my situation using the online customer form but got computer generated replies which didn't help. I then called in and felt I was being treated rudely so I asked for a supervisor and then still felt I did not have respect. So i was transferred to quality control where I was going to cancel all future transactions. As I am still not happy that fees are taken so fast from extra money I made deposits with instead of trying to settle some of my small accounts but Brian was persistent in explaining why this was done. I wish that NDR would spread out the fees along with payments so it was an equal amount and not drain the customer's account by taking all the fees upfront. But Brian made it a better experience and will determine in the next month or so if I stay with the program or choose to settle my accounts on my own. Depends if I get any communication as what is happening with my accounts.
Reviewed Aug. 4, 2017
I had 12 credit cards. When I started this program 3 are already paid off. Now we are on card # 4. National Debt Relief has live up to their name. Their negotiations skills are on point, I trust them to have me debt free in 3 years. I would recommend National Debt Relief to a friend.
Reviewed Aug. 4, 2017
So far I am satisfied with National Debt Relief. Everyone had been kind, informative and helpful. I am trying to work on some type of budget to see if I can upgrade the deposit amount. But I'm OK with you right now and yes I would refer you to a friend for the service.
Reviewed Aug. 4, 2017
National Debt Relief was a pleasure to work with. They made the whole experience less stressful. The staff was always courteous and knowledgeable. I would recommend their services to anyone dealing with mounting debt. It's easy, stress free and painless.
Reviewed Aug. 4, 2017
I called to cancel but the agent made so much sense in defining my goals and future debt verses cancelling! Thank goodness he talked me out of cancelling because it could've been a horrible mistake. Thank you for the clarity, understanding and patience.
Reviewed Aug. 4, 2017
Everyone I have spoken to have been super helpful and very friendly. Answered all my questions. Highly recommended!!! Helping me to regain my life back and get out of debt. I just joined recently so I don't have much to say other than the people are really nice.
Reviewed Aug. 4, 2017
Everyone is very nice and professional. I'm new to the program and haven't had any agreements yet. Hopefully soon. The creditors are bearing down hard on me, this is very unpleasant. Hopefully soon I will start seeing some closures and start repairing my credit.
Reviewed Aug. 4, 2017
I love the fact that my debt is reducing and I am not stressing. National Debt Relief is taking care of everything for me! This company is amazing. Everyone is professional, knowledgeable and friendly. I am once again able to get a good night sleep and not worry about my outstanding debt. National Debt has provided outstanding service and I would recommend this company to anyone that is very stressed over their financial problems.
Reviewed Aug. 4, 2017
I appreciate the great customer service I got today. All my questions was answered. Wasn't put on hold and the person was very nice and very helpful. It makes going thru this a way better experience. I'm not thrilled I messed up this bad. Keep up the good work. I'm so glad I signed up for this.
Reviewed Aug. 4, 2017
This company saved my life! They are wonderful! And so understanding and flexible of situations that arise in life that come up and make paying bills difficult. They are always there to help by phone or online. Thank you from the bottom of my heart!
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