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Reviewed June 22, 2023
My claim number is # **. I was rear-ended by an 18-Wheeler (Commercial Vehicle) on 04/18/2023 in Los Angeles. I filed a claim through North American Risk Services (NARS) on 04/24/2023. They did not make initial contact until 06/01/2023. That was to inform me that my claim had yet to start. They needed to contact the driver to confirm their insurance coverage. The driver’s company contacted me to check on me. They informed me that they had yet to hear from NARS and would contact them.
I have sent countless emails and phone calls for updates to my claims adjuster for months. I am still waiting for responses or callbacks. I contacted my insurance company. They investigated and found the other driver at fault. My insurance advised me to go through NARS to have my vehicle repaired. I would have to pay a $2,500.00 deductible to fix my car. My vehicle remains damaged. I have not been able to drive it. I can no longer afford a rental, and not having a car will cause significant hardship for my family and me. I believe this is discrimination, and my case is being ignored because I am a minority. I do not think NARS is structured to help people like me.
Reviewed Jan. 14, 2020
Just received three calls from these "people" about winnings from Publishers Clearing House (which I've never entered) with a 2.5 million dollar jackpot. They asked if I still lived at a previous address from ten years ago... No. Then after I asked to speak with a manager because I couldn't understand the accent of the caller, I was transferred to someone named Peter ** (sounded made up but I played along). He then wanted to know my new address and bank. Ha! So I asked if he minded if I recorded the conversation as I previously worked in the state treasurers office and that They and the federal government would assist me in recovering these funds. The next thing I heard was "Click"! He'd hung up. So I called back and began harassing them with the threat of government intervention, several times, until they blocked my number. I always try to turn it into a positive situation. So, give it a try, it just might work for you too. ????
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Reviewed May 29, 2019
The two women in the office are rude and will hang up on you while you're talking. I Told them I'm reporting them and they started clapping in the background and mocking my words. They will get smart with you and talk reckless. They said customer service doesn't matter there. They also will give you fake names and they claim to be private investigators. They should be careful how they talk to people being there is no security, smh. I want a phone call about this and to discuss further about them replacing my key. My car company didn't give you permission to do that.
Reviewed Aug. 23, 2016
My mother was contacted by a man named ** and his assistant, Anita **, working for the National Asset Recovery Services (or so they said). These two low-lives scammed her out of over $170,000 and gave her identifying information out to a.com lending company who had no business having it. Unfortunately, we are awaiting for the first proof of her stolen identity. My mother is in her mid-90's and believed everything these people said, including she would receive a Mercedes Benz and 2.2 million dollars. Sound familiar??? I have all the proof and their activities have been reported to those who can investigate them and stop this horrible abuse of our elder citizens. Please, do not play with these people. They found my Mother through a mail solicitation for a sweepstakes.
Stay away from any sweepstakes that has you sending money. They are scams. Also, if you find you are dealing with these people, never send any money to anyone they tell you to. My mother is slightly senile and could not handle these people. She really believed everything they told her. Also, they made her promise not to tell anyone about them or their activity, including not telling her family. Being of that "Greatest Generation" she kept her word and never told her family anything until it was too late. She is heart broken and confused as to how she fell for such horrible people. Plus, she is out of a lot of money that she saved all her life. Stay away from NARS. Bad people.
Reviewed Feb. 5, 2016
This is February 2016 and I received a call last evening from a man claiming to be from the NATIONAL ASSET RECOVERY SERVICES saying I had won a 2016 Mercedes Benz car, 2.5 million dollars, $10,000 in a briefcase and they wanted credit card info from me to pay 1% of the IRS taxes before they could deliver the car and check to me. This man said his name was James ** (pronounced car), spoke with a Jamaican accent, called on three different phone lines, one of which was a terrible connection, transferred me to the "financial advisor", Benjamin. While waiting for a call back I researched the company and found out they were scammers. Beware of these people.
Reviewed Feb. 22, 2015
Continual calls, not one but 2 to 3 in a day's time. This is in regards to a said online loan from Shoreline, in 2011 went through US bank services for deposit of $300.00, did not get a loan, not on any credit report. Have not had a acct. with this acct. since 1970-1980. Have verified it with said bank, they could not locate any acct. with name or ss. Both services would not give me either companies' phone to get answers and info. Any number found has been disconnected. Each company stated in this complaint would not give me real info. needed. Harassment beyond the standard.
Reviewed Jan. 22, 2015
Received a call asking for my mother. She called from ** and stated she was with national assets recovery regarding a bad check my mother wrote 4 years ago. The entire time she kept telling me information and then saying it was confidential and needed my mom to call her because that's all she could say. I Looked up the phone number and saw complaints about it. It also brought up a page with foreign writing. I told her I knew she was a scam and I wasn't going to give my mom the message.
I told her to send me something In writing stating her debt was legitimate and I may even pay it but I'd have to have it in writing and then once I receive the complaint in writing then I'd give my mom the message. She argued with me for 4 minutes and then told me not to call her unless it was my mom. However, I feel the need to harass people as they harasses me regarding some debt my mom owed. I mean my job is a supervisor at a call center so I'm used to heated discussions working in my favor while being calm and courteous.
Reviewed Jan. 9, 2015
Ms. ** has been calling me at work and also calling my family and my supervisors saying I owe money but refuses to send me any documentation showing that the debt is legitimate. I am in danger of losing my job because of her and her harassing phone calls. I don't know how to stop her.
Reviewed Dec. 18, 2014
I had a Chase home loan since 2006 and was making biweekly payments as set up by Chase. In 2010, I attempted to re-fi and CHASE ITSELF denied me for delinquency. Even my Chase CPC banker was confused, since payments were being regularly transferred from my checking account to the mortgage on time every two weeks as usual. When they investigated, it turned out that HALF of my biweekly payments were being applied to principal since 2009, so it looked like HALF of my payments had been late for almost a whole year! Chase said that they were not at fault, it was their Loan Servicing Dept in Panama! (yes, the FOREIGN COUNTRY - PANAMA in Central America!!) The name of that company: National Asset Recovery Services (NARS).
Reviewed Sept. 17, 2014
They just called my job with a message stating about an urgent matter but did not leave a name or number for a call back.
National Asset Recovery Services (NARS) Company Information
- Company Name:
- National Asset Recovery Services (NARS)
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