Consumer Complaints and Reviews
My mother was contacted by a man named ** and his assistant, Anita **, working for the National Asset Recovery Services (or so they said). These two low-lives scammed her out of over $170,000 and gave her identifying information out to a.com lending company who had no business having it. Unfortunately, we are awaiting for the first proof of her stolen identity. My mother is in her mid-90's and believed everything these people said, including she would receive a Mercedes Benz and 2.2 million dollars. Sound familiar??? I have all the proof and their activities have been reported to those who can investigate them and stop this horrible abuse of our elder citizens. Please, do not play with these people. They found my Mother through a mail solicitation for a sweepstakes.
Stay away from any sweepstakes that has you sending money. They are scams. Also, if you find you are dealing with these people, never send any money to anyone they tell you to. My mother is slightly senile and could not handle these people. She really believed everything they told her. Also, they made her promise not to tell anyone about them or their activity, including not telling her family. Being of that "Greatest Generation" she kept her word and never told her family anything until it was too late. She is heart broken and confused as to how she fell for such horrible people. Plus, she is out of a lot of money that she saved all her life. Stay away from NARS. Bad people.
This is February 2016 and I received a call last evening from a man claiming to be from the NATIONAL ASSET RECOVERY SERVICES saying I had won a 2016 Mercedes Benz car, 2.5 million dollars, $10,000 in a briefcase and they wanted credit card info from me to pay 1% of the IRS taxes before they could deliver the car and check to me. This man said his name was James ** (pronounced car), spoke with a Jamaican accent, called on three different phone lines, one of which was a terrible connection, transferred me to the "financial advisor", Benjamin. While waiting for a call back I researched the company and found out they were scammers. Beware of these people.
Continual calls, not one but 2 to 3 in a day's time. This is in regards to a said online loan from Shoreline, in 2011 went through US bank services for deposit of $300.00, did not get a loan, not on any credit report. Have not had a acct. with this acct. since 1970-1980. Have verified it with said bank, they could not locate any acct. with name or ss. Both services would not give me either companies' phone to get answers and info. Any number found has been disconnected. Each company stated in this complaint would not give me real info. needed. Harassment beyond the standard.
Received a call asking for my mother. She called from ** and stated she was with national assets recovery regarding a bad check my mother wrote 4 years ago. The entire time she kept telling me information and then saying it was confidential and needed my mom to call her because that's all she could say. I Looked up the phone number and saw complaints about it. It also brought up a page with foreign writing. I told her I knew she was a scam and I wasn't going to give my mom the message.
I told her to send me something In writing stating her debt was legitimate and I may even pay it but I'd have to have it in writing and then once I receive the complaint in writing then I'd give my mom the message. She argued with me for 4 minutes and then told me not to call her unless it was my mom. However, I feel the need to harass people as they harasses me regarding some debt my mom owed. I mean my job is a supervisor at a call center so I'm used to heated discussions working in my favor while being calm and courteous.
Ms. ** has been calling me at work and also calling my family and my supervisors saying I owe money but refuses to send me any documentation showing that the debt is legitimate. I am in danger of losing my job because of her and her harassing phone calls. I don't know how to stop her.
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I had a Chase home loan since 2006 and was making biweekly payments as set up by Chase. In 2010, I attempted to re-fi and CHASE ITSELF denied me for delinquency. Even my Chase CPC banker was confused, since payments were being regularly transferred from my checking account to the mortgage on time every two weeks as usual. When they investigated, it turned out that HALF of my biweekly payments were being applied to principal since 2009, so it looked like HALF of my payments had been late for almost a whole year! Chase said that they were not at fault, it was their Loan Servicing Dept in Panama! (yes, the FOREIGN COUNTRY - PANAMA in Central America!!) The name of that company: National Asset Recovery Services (NARS).
They just called my job with a message stating about an urgent matter but did not leave a name or number for a call back.
Integrity Solution Services, Inc. is a collection agency formerly known as National Asset Recovery Services, Inc (NARS). It announced a name change in January 2013. My credit score has just went down almost 30 pts from this company, for a bill that was never documented or mailed to me at any point... I find it interesting how they have reported me 2 weeks in a row for an 'unproven debt.'
I had been contacted previously from an International Sweepstakes who claimed I had won $7 Mil... They wanted money to process and pay taxes. This was in Dec. 2012. I was excited because I had been playing sweepstakes. I paid the money they said to pay, but then they just kept asking for more money for all kinds of needs... They even had others send me money to help pay for these requirements... said they were sponsors... Still no money delivered. They keep calling - I tell them there is no more money and if they were legit, they would have already delivered as promised. Recently, I was contacted by a John who said he was from National Asset Recovery Services, about a sweepstakes winning of $27 million that I was due. First he said that I did not need to pay anything and then later told I needed to come up with $420 which was reduced from $800 to pay for processing and tax, and that the other company were crooks that would only pocket the money I send. If it's too good to be true, it probably is not. They are all crooks. Now I need to file bankruptcy to clear all the debts created for a dream that will never come true.
I keep getting calls, yet this company has no record of my phone number. I have a discharged bankruptcy filed and this creditor was not listed anywhere - not on my credit report or in any mailings. When I answer the phone, the call disconnects. When I call back, the operators tell me there is no file attached to my phone number or my SSN. I'm frustrated as hell! I guess I'll have to contact a lawyer in their state. Oh, the phone rep did tell me they represent New York Sports Club - which I have never been a member of. I guess I need to contact them too.
American Cash Award Co., International Payout Services, National Asset Recovery Services. Three names, all the same crooked bunch of Jamaicans. Names include Alex **, Oliver **, Kalvin **, Orvil **, Michael **, Wayne **, Philis **, Tom **, James **, David **, Orville ** and at least 4 others. Most phone numbers are with 876 area code, though there is one 702 and one 509. They call (with horrendous Jamaican accents) and tell you that you have won 2.5 million dollars and a new Mercedes Benz. All you have to do is send some money for security, insurance, IRS, transportation, paperwork finalization and on and on.
The first amount was $450.00, to be sent on a Green Dot - MoneyPak card. Next, there is more needed. I explained that my credit cards were maxed out, no money. So they got me a sponsor. They gave me the routing and account number for a checking account and I was told to put those numbers into my account and make the transfer, and my card would be paid off. And seemingly, it was, so I sent them the next $500.00 and more. Funny thing though, on the the third day, the account was empty again and overdrawn several thousand dollars. Long and short, they are likely no more than two different people. There is no prize. They got me to the tune of $15,000.00 and still want more. Each time I see through a part, a new name shows up and informs me that the others are crooks and I shouldn't talk to them. These lowlifes give the Jamaican people a bad name. If I were younger, I'd go there and beat the be-junior out of them.
They called 02/20/2012, 8:15 a.m., Monday. I was not at home, no message left. They called on 02/21/2012, at 8:17 a.m.,Tuesday, looking for Martha **. I told them no one lived here by that name and never had. They said they would take my number off the call list. They called on 02/22/2012, at 8:10 am,Wednesday, looking for Martha **. I again informed them that no one by that name lived here and in the last 2 yrs never had, because that is when I got this number. "We will remove your number."
I called them back to speak with a supervisor and they kept hanging up on me. They will not tell you their name or where they are located. Their name does not come up on the caller ID. It just says "Tulsa". I even gave them my name and asked them to see if I owed them money. They put me on hold and then hung up on me. It is hard to understand them because of their accent. I made them spell their company name but that is all of the information they would give.They would just keep hanging up. I went to their website and there is nowhere to file a complaint.
They have been calling me since the beginning of the year. And when I spoke to them first, I was given the wrong information. Then when I asked if they could send me a letter stating the debt and their name and what not, they said they could not since they had already sent it (to the wrong address) in July. Then they said they could not email me either. It all sounded very shady to me, especially since I know they can and it has been done before. She gave me their address and told me to send the money there. Very very shady.
This debt collection agency has been calling me at work and harassing, threatening, and intimidating me trying to get hold of my payroll, and they are very rude on the phone. When I called them back, I was willing to settle my debt but they told me that I could only pay with credit card, otherwise I can buy a prepaid credit card to pay them over the phone. I have called my original payday loan creditor and they gave me a different collection agency name, so I have no idea why National Recovery Services is trying to contact me for my debt. National Recovery Services representatives are very unprofessional. I have not yet received any bill notification via mail only via email. After many times of asking them to send it to me, they finally sent me something over email, that's why their calls and threats to me over the phone send me red flags.
For about six (6) months, I have been getting a phone call on my cell phone, for a woman whom I never heard of before. When I answer the phone, I tell them I am not her, do not know her and to please remove me from this call list since this is now my phone number. Most of the time, they just say sorry, I will remove your number but the calls continue. Sometimes, I let my voicemail answer and it's a recording that says if you are not Christina, please hang up.
But how does a voicemail hang up? Anyway, I just received another phone call and I asked for the supervisor. The woman would not transfer me, only asking if I was the person in question. I repeated myself to speak with a supervisor but she still refused. A third time I asked, she put me on hold, came back and said someone would be with me in a moment. A woman named Trishana came on the phone and went right into her rambling how this was an attempt to collect a debt. I interrupted her to say I am not this person, I have asked people from your company several times to remove me and she said "okay, I will remove you". I said, I have already asked to be removed and they told me they will remove me, but they really don't.
I asked for the name of the company and address and at first, she would not give me the information. I don't know how to get them to stop calling. Do I have to change me number? This is harassment. These phone calls are consistent, persistent and annoying me. Especially since I have asked them to remove my number and to boot. I'm not even the person they are looking for.
I was court ordered to pay a debt to this company. I did send a check and two weeks after the check cleared my bank, I called and requested they send a receipt. They told me their policy is not to send a receipt for 30 days after receiving a check. I asked a printed copy of this policy to show the court I was in compliance. They refused. My attorney has called as well as an officer of the court and they refused to send a printed copy of their policy which in New Mexico is illegal. I am still waiting for a receipt and a copy of the policy.
I received a phone call from this company today at approximately 6:15 pm on my cell phone. They said that they were just calling to verify the telephone number as were calling about monies I owed the IRS. I told her I don't owe the IRS anything and I was told that she was just calling to verify the phone number and someone else would be contacting me regarding the monies I owe the IRS.
This "company" has been calling daily for months on my cell phone (only two people have the number). They leave a recorded message for someone I've never heard of with instructions to stop listening to the message if I am not this person. Because if I continue to listen to this message, I am confirming that I am this person. I've never called them back, having read all I need to know about them on internet complaint pages. Each time they leave this recorded message on my cell phone voice mail, it costs me money to erase it (50 cents per minute). Not to mention the wasted time and the feeling of not being able to do anything about it. This type of harassment has to stop.
About 6 months ago, someone from NARS contacted me about outstanding payments I owed to NY Sports Club. I found this suspicious, since the person would not identify themselves, had my last name wrong, and wanted my credit card number and address, and could not give me any information like an account number or an itemized bill. I immediately called NY Sports Club, and they had no record of outstanding payments or of sending anything to collections. As a matter of fact, I still have a membership there (which I wouldn't be able to have if I had outstanding payments). NYSC said they would contact someone at NARS. I didn't hear from NARS for 3 months.
Then NARS started calling in April asking for $447 and some odd cents. I told them to send me a bill and I'll take care of it. They say it's against federal law to do this. I said I refuse to speak to anyone until I get a bill with an account number. They say they will give me a confirmation number after I give them the payment. They claim to have sent me something but they didn't. When I told them I still didn't receive anything, I asked what they had for my address. They didn't have the street number. So I gave it to them. I had to do this about 7 or 8 times. They never updated my address.
Finally, the woman I spoke to, Kimberly, accused me of getting the bill in the mail and lying and saying I didn't. At this point I asked what their address was so I could send them a check, and she refused to tell me. All they want is my credit card number, and since they contacted me first, from a restricted number, I find this unnerving. I finally spoke to Christopher, the supervisor. I told him if I didn't receive anything in the mail or by fax within a week I would file a complaint with the BBB.
When verifying my address, it was still wrong, and my last name wasn't spelled correctly. I gave him my work fax number and still nothing. And here it is, June, and I still haven't received anything. Yet they continue to call at all hours of the day, and all I ask for is a bill so I can take care of this. I have no reason to avoid these people--I don't want this on my credit report, and I want to get to the bottom of this. But I can't take care of this if I don't have any documentation. I am not giving out my credit card number over the phone to someone I don't know just because they say I owe them money. I don't think anyone would.
I work 6 sometimes, 7 days a week for 12 hours a day at the Health Department. We are in the middle of a public health emergency and I can't have my phone tied up in case I get an important phone call. I don't have time for this harassment. I simply and politely stated that I would like to see a bill. It is not an unreasonable request. This is obviously going to go on my credit report if I can't get this resolved. And I can't resolve it unless I have an itemized bill or some sort of documentation in writing.
I called this company to request a letter stating that I had paid a debt in 11/2005. After speaking with a representative who was completely rude to me, she requested what the original debt was and I was uncertain. She then hung up on me for not having that particular information. I called again within minutes and I asked for help witht his issue and was transferred to the same rude woman. She asked for the info again and then proceded to hang up for the second time.
I immediately called back and asked for a manager and she recognized my voice and hung up again. I called the 4th time and finally spoke to an advisor who carelessy told me she couldn't help the situation. I was spoke treated with complete disrespect and I thought this business was the most unprofessional place I have ever dealt with. I am a business man and I know how clients should be spoken to and this was ludacrist.
National Asset Recovery Services (NARS) Company Profile
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- National Asset Recovery Services (NARS)