Tinder Reviews
- 4,809,248 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
About Tinder
- User-friendly mobile interface
- Diverse user base
- Good privacy settings
- Poor customer support
- Frequent account bans
- Technical issues with app
Tinder Reviews
Filter by Rating
- (13)
- (12)
- (17)
- (16)
- (166)
Popular Mentions
- 4,809,248 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,809,248 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 13, 2025
Tinder banned me abruptly with no reason provided. This was after years of successful paid usage. Their support pointed me to the department that gave no reason. 0 stars. Tinder is basically a hot-or-not slot machine designed to waste your time and drain your wallet. You swipe through a sea of bots, soft core Only Fans ads, and people who haven’t opened the app in months. Even if you match, most convos go nowhere — ghosting is the norm. The algorithm is rigged to make you feel invisible unless you pay. It’s not about dating anymore, it’s a gamified attention economy. If you're looking for real connections, look elsewhere. This app is digital junk food for your self-esteem.
Reviewed July 3, 2025
Closed account; Tinder continued taking my money!! Had to cancel my credit card to stop them! Canceled my account after 45 days. Tinder makes it VERY complicated to stop a subscription. There are innumerable complaints about this! In addition, the Tinder website has additional charges for every little thing. Zoosk or Our Time are MUCH BETTER. Tinder screws their customers...period.
Reviewed June 16, 2025
Awful company, engages in deceptive and manipulative practices to scam users out of time and money. Low quality users, tons of fake accounts and spam bots, and half the site's features don't even work correctly.
Reviewed May 6, 2025
It comes with no surprise that the average rating about Tinder is low. From one side, swiping to find matches can be addictive at times, but this don't make any sense. The physical appearance of someone is only one aspect of his or her attractiveness and pictures are only incomplete representations of someone's look, that is, even from the physical point of view, a picture may be old, filtered or simply may not show the real appearance of someone. For this reason, profile completeness is a critical factor in social media and, especially, in dating platforms and Tinder, just like other free dating apps, doesn't really care about profile quality.
But this is not the only problem. There is also a serious gender disbalance in free dating apps, an average of 70 men for 30 women and this is very bad, because women get overwhelmed by irrelevant and - often - prosaic messages, they don't get paid to read and answer dozen of messages per day and they get quickly tired and eventually stop using the app. Most men never manage to get read, they have to much low quality competition, without mentioning fake or deceptional profiles. There is almost no control about this.
Finally, free apps like tinder will compute a score of your profile based on other users engagements. If you have a low score, you will only see people with low scores. To sum it up, apps like Tinder don't care at all about the success of their users. People should understand that social media or dating users are not customers who are always right. They don't pay anything. Their customers are the companies that pay to advertise on these platforms. They, and not you, are the customers who are always right. You are a customer when you pay for something, not when you are using a free service from someone.
For this reason, the main goal of Tinder, and other services like that, is to make you stay online on their platform as long and as much as possible. If you succeed, you will not stay, you will leave. They don't care if women stop using the app, as long as their advertising strategies will work. For this reason and other, free dating services never work. Paid dating services are better, but they are still pigeonholed to the concept of meeting people on you area. Should I suggest anything? I will not suggest popular alternative that are almost identical and everyone already know. I will suggest a new service whose business model is completely different: www.meetero.com. This service is also a social media, then their business model is not based only on showing you ads or making money by subscriptions.
On Meetero, there are both dating and social features. Everything is free for women but dating features are partially paid for men, in that sense that men can use them freely during some time and then, if they want to continue using the service, they must get a yearly Premium subscription, similar to what people normally pay monthly. The paid options are only to reduce ad dependency and a way to help avoiding gender imbalance. Also they are a way to cover the maintenance fees of the service, which are high.
I tried it, they highly promote people's vanity and virality. They use an inverse-affinity algorithm, so people who searched for users like you in past searches, are the first you will see. On the other hand, if you post a story on Meetero, it will be viewed by all other members, without any algorithmic limitation. Meetero is a new service but it offers very new features. And, for this reason, I recommend it.
Reviewed April 20, 2025
Never enjoyed dating apps. Too many scammers and irrelevant people. People who try to scam you by offering love forever. "Oh but my phone broke. Please send money so we can connect and chat." Hard to find someone who is sincere or didn’t ask for money.
Reviewed April 8, 2025
Tinder is overrun with fake profiles, bots, and time-wasters, making it a poor choice for actual hookups. The swipe system feels superficial, and matches often lead nowhere. Compared❤️ to Datemio, where profiles are verified and intentions are clear, Tinder feels like a guessing game with low success rates. The paid features are overpriced for what little they improve. If you want real, no-nonsense connections, skip Tinder and use a dedicated hookup platform instead—it’s faster, easier, and way less annoying.
Reviewed Dec. 4, 2024
Very poor dating site. They have banned my account for no justified reason. It is impossible to speak with anyone from this poorly run dating site. I Strongly suggest that you use another site for your dating needs.. Semper-Fi
Reviewed Nov. 14, 2024
I tried to make an account, and it banned me before I could even build a profile. After checking my phone number and email account with verification, they banned me and demanded I make a video to verify my photos. I contacted their email support and asked how I can delete my account because I didn't want to make a video, and they ignored me 4 times and told me to do the verification. There was no suspicious activity as they said. I never even got to make a profile so how is that suspicious? It's a scam to get personal info and pictures for their database I suspect. They say that they will keep the information for 2 years and then delete the account. Why do they have power over my personal information? Why can't consumers have a say on what companies do with their information?
Reviewed Oct. 28, 2024
No way to contact. App not working. It won’t allow you to delete your profile. Thank God, I never use my banking information to sign up for any of their extras. However, I’m very concerned that they have my personal information and I’m not able to delete it.
Reviewed Oct. 22, 2024
I was on Tinder for a few years off & on. Over a year ago I was banned for no reason, they do not tell you! The very fact they know all about your phone, IOS, where you log in, very personal information is highly concerning! I rejoined again later, they kept making me do selfies several times to confirm my identity! I come with the FTC, making a consumer complaint! I feel they are discriminatory, they prevented me from seeing any matches or likes, they shadow-banned me & treated me very disrespectfully! They do not deserve to be online and should be stopped from their deplorable behavior the way they treat people.
Reviewed Oct. 15, 2024
They don't read or don't understand English. I would write out an explanation and get a canned response to another issue that was not related to my problem. I'm trying to cancel payment with my bank, but I'm probably going to take a loss. Their software will ban you if you connect with a VPN. They are so pathetic and you can't talk with a person, total joke.
Reviewed May 18, 2024
Worst experience ever. Fake profiles. Because the profile was a fake profile, I got trapped, robbed and hurt by ** men on a date. The Profiles are mostly fake and women ask for money. Tinder is free, so everyone, even scammers and gangsters, can use it. I cannot recommend it.
Reviewed Dec. 19, 2023
Bad experience. It’s just money. Not one answers and when you have a message it’s probably a team member from Tinder who write the message or a machine. It’s more easily way and you don’t have to spend money with Facebook dating. Put 50 bucks on trash.
Reviewed Nov. 14, 2023
Banned for no reason. Wouldn’t give me the reason why they banned me and I wasn’t rude to women. They took my money and refused to refund me. File a BBB complaint that didn’t work out. Do yourself a favor. Don’t buy from these crooks. I hope they get sued someday and they refused to delete my data and breaking the law.
Reviewed Nov. 10, 2023
I used Tinder for several days, unfortunately for me, I agreed to some annual plan with paying some amount monthly. Then I realized I can't even see who likes me, what they answer me. Then bloody Tinder brought a very confusing procedure with 2 poses, as if to test me as a real person, boing nowhere. Don't ever pay God cursed Tinder jerks a cent!!!
Reviewed Sept. 17, 2023
During my 2 year experience being on Tinder I’ve come across 75% scammers with verified photos. (These men asking me for money.) They have no reliable safety measures and anyone can verify a photo. Tinder banned me for no reason. Prob because I’m not a paying member. Their system is setup so you don’t actually meet anyone and keep paying for the service they don’t provide. During the last 6 months of being on tinder I noticed they shadow banned me (I wasn’t viewable to other profiles). Making me unavailable to profiles who are paying reducing matches to paying members. Tinder does not provide the service it was created to provide. A safe and reliable way to meet genuine people. I’m a woman looking to date men.
Reviewed Sept. 12, 2023
I had the worst time with Tinder, the woman I met was a fake profile, was beautiful, we talked and I ended trusting her and send money and gift cards over $100k, I was luck I was able to up to $80k back with the help of **, they are expert on money recovery. Though Tinder doesn't seem to trust its users. It is an absolute joke of a dating site. Site sucks! Full of liars, fakes and scammers. An annual subscription was paid by me and my account was banned later stating as, "You have violated terms and conditions."
Reviewed July 26, 2023
I changed my bio to “looking to love, not loving to look” (maybe a bit corny but completely innocent) with my ig preceding it and added a pic of me with a fresh haircut on my 21st birthday and I got banned immediately after attempting to do so. Haven’t done anything that violates their TOS as I am always as respectful as possible when speaking with matches and am careful with what I add to my profile.
I contacted Tinder support and they were essentially useless saying “please understand if your account has been banned for violating TOS” and upon sending a follow up explaining that I hadn’t violated TOS they said “we cannot disclose any further information about the ban.” They were quite obviously pre written messages they were instructed to send out as it didn’t address my messages directly and I have seen others online that have gotten the same messages upon receiving bans for nothing, so do not expect anything from their customer service. Use Hinge or Bumble or go outside and meet people, this is not an app you want to use.
Reviewed July 26, 2023
I had a Tinder an account that was paid for until March of 2024, but they banned me and did not refund my money. Additionally, they did not offer any specific information/evidence of what I did to break the Tinder rules and be banned. My pictures were all dressed and my profile was clean with no sexual stuff. When I communicated with people it was always respectful. I still don’t know what I did wrong. My account was also verified. When I emailed them for more specific information, they sent a general blanket statement that they send to everyone about being banned.
“Thanks for following up. We take violations of our Terms of Service and Community Guidelines very seriously. Your account will remain banned from Tinder and you will not be able to create a new Tinder profile using your Facebook account and/or phone number. Please refer to our Terms of Use and Community Guidelines for more information about our policies.”
I read all rules and regulations and still don’t know what was done wrong. It’s frustrating that they do not offer specific information. When I emailed them again about it and asked for more specific information as to what I did to get banned this is what they sent:
“Your account has been banned for violations of our Terms of Use or Community Guidelines, which we take very seriously. We are unable to provide further assistance, and so we may not respond to additional requests about this case.”
They pretty much said stop writing us because we’re not going to give you any information or a refund. This company scams people and the stories of the fake profiles are accurate!! Take your money somewhere else because you might be banned for no reason like me. There are countless people on there stating that they were banned and had to create another account under a different number. I am not going to create another account and give them more money. They lack customer service and all they care about is making money.
Reviewed July 2, 2023
Hi Tinder Support Team, Thank you for your response, even though it didn't address my issue. It's disappointing that you cannot provide support when users encounter problems with their Tinder experience, especially when money is involved. It seems that Tinder takes advantage of people looking for companionship by quickly taking their money for subscriptions and add-ons but offering no assistance when their experience falls short of expectations. It's unfortunate that you didn't offer any educational resources or attempt to troubleshoot the issue, whether it was the user's fault or not.
As someone who manages a customer success team at a fintech company in San Francisco, I'm deeply concerned by this kind of treatment of customers. Our team is expected to ensure that investors have a great experience and are equipped with the tools to be successful on our platform. If something isn't working as intended, we fix it. Our goal is for customers to feel positive about working with our company and to share their experience with others, potentially growing our customer base. If your management team saw this exchange, I doubt they would consider it an example of quality customer service.
To be clear, I'm not angry; I'm just disappointed. As a result, I will be canceling my services with your company and switching to another app that will hopefully demonstrate more concern for creating an environment conducive to customer service and sensitivity to the fact that this app is about relationships - ironically, something that you just broke between Tinder and myself. Best wishes, Mark.
Reviewed July 1, 2023
This is the biggest rip off. I bought a 1 day pass because you can't see anyone unless you pay for a day minimum. So I pay the 5.99$. I start receiving messages. All the women wanted me to go to another website to be able to meet them. Also there are no women in my area. At least nothing I would touch. So my day was up. I figured they would end the subscription. Nope they immediately charged my card 38.99 for 1 month of suspicious fake profiles! Also they don't understand age parameters.
Reviewed June 12, 2023
I signed up for this site and within about a day, I was banned. I did nothing inappropriate. I look like my picture. Tinder banned me immediately and refused to let me know why. I am now scared for my safety because I don't know why I was banned. I am concerned that someone hacked my profile and put something inappropriate on this site in my name. I am very concerned that I have been hacked and Tinder refuses to help me.
Reviewed June 11, 2023
Horrible experience. You get likes initially to get you to purchase the Gold or whatever, and they turn out to be bots, which Tinder clearly does nothing to police, but that's obvious considering how it all works out for them. Just a terrible experience all the way around. I'm gonna stick to the analog way of meeting people.
Reviewed April 23, 2023
I just signed up and learning how to use the different way to swipe. Tried to log in from the app in my cell phone and I keep getting authentication through my cell phone and my email but not be able to get in. Next thing I know I need to send 2 live pictures, then I got banned. I really want to know the reasons, but there is no phone number, email address or live chat for me to talk to someone. I was charged for the subscription as soon as I signed up and this is how I was treated. This is the worst experience. Totally ruined my day. I do appreciate the verifications and checks to prevent scammers. But this is not how it should work. Maybe it is a defected AI that need to be re-evaluate. Nevertheless, I would not recommend this to anyone.

Updated review: April 16, 2023
Tinder did get back to me and said they refund money also. Tinder deserves a five star ⭐⭐⭐⭐⭐ for refund and not scamming me. Hopefully you have a better experience and get what you pay for with Tinder. If not I'm proof they refund and didn't scam me. So I have to say I didn't get a day on, but hey you might get different results. Good luck and Tinder does Refund and is not a scam. Thanks for reading and best of luck.
Original Review: April 15, 2023
Not on site 11 hrs before I was banned for no good reason. I got 2 response one sent an email and one like. In my defense the one who sent Gmail was Russian and states she needs help because she working in Russia but is now dating. Scam. The other was an innocent like. Now after finding this out I got back on site to tell Fanny. She gave me a bad email. In the opening of site at this point asked me to verify picture. In which I did then it went to a review that lasted hours and boom they banned me with no explanation but I broke a rule.
When reading them I found nothing I did in violation to Tinder's rules. Also customer service doesn't say anything but they're reviewing. But as I said before it's a scam because not only was I banned now Im getting emails from russia. This is not cool and scary because now I think I'm in for the ** of more scams thanks to tinder who gave me no good reason or show me or tell me what I did wrong. No refunds neither thieves and scam that need to be reported especially with Russia email. Never ever pay for tinder scam. I told them and tried to fix but as you can see I'm here and as I read other reviews. seems I'm not alone. Thanks. Please be advised. tinder is a scam and customer service is nonexistent apparently.
Reviewed Feb. 16, 2023
I found this dating site fun and easy to use. I had tried a few others (Hinge, Bumble) but I found Tinder to be both affordable and crowded with many attractive options and interesting people. There are definitely a broad range of personalities, orientations and ethnicities. I went on quite a few dates with men and women and found most everyone to be polite and honest. Yes, there were a few rude ones, but it overall it was a pleasant experience. I eventually found my perfect match on Tinder, tho I had to broaden my dating range a little further to another city, but we are deeply in love and have moved in together! We expect to be engaged soon and couldn’t be happier or more compatible in our lives! Thank you so much, to all the staff at Tinder for making our dreams come true! We never would have met otherwise!
Reviewed Jan. 18, 2023
Full of beautiful women trying to get account numbers from crypto by gaining your confidence of love and then slowly getting you to invest in crypto trading and eventually getting all your log in information and account numbers by insisting you give them a screenshot of every step so you don't do anything wrong. Why would a beautiful woman that is model material be interested in an old man??? Why would a beautiful woman that is model material be on a dating site at all??? When I realized I was being conned, I had to change all my passwords to my bank, crypto accounts, emails etc... I also had to withdraw all my Coinbase and ETH. money and put it in a safe wallet. After I did that, I noticed that all the values have been going up consistently causing me to lose thousands...
Reviewed Nov. 17, 2022
Same-sex oriented male here with a very straight-forward, thorough profile and a decent amount of likes and matches. My pictures are clear, clean and current. It seems it's been the same routine with too many guys on here; both match, I often initiate conversation, it lasts a little bit then they stop. Or guys will match me and then I initiate convo and then there is nothing on their end as a response. It seems no one I've interfaced is serious about consistent conversation or even getting off the app for a real in-person date.
I am halfway into my second Gold Tier month and as many compatible guys that have matched, I should have gone on several dates and should be coupled up by now, There are many great well-filled out genuine profiles on this app but where are the serious, enthusiastic men who are standing by what is written in their profiles? I will hold out a little longer but it's a bit ridiculous at this point with so many potentials from the matches and not one real date off the app yet. Patience is definitely needed, then again I think it's just about who you meet... I know some people who have gone on dates so...
Reviewed Nov. 14, 2022
I was using Tinder for a while and suddenly I got banned. First I was frustrated because I paid a whole year of a subscription and I don't get my money back, and nobody told me why they banned me, I am always very polite in my conversation so I have no idea. Customer service is nowhere to be found. Now after using other apps like Badoo and Lovoo I realized that they are much better and they have the same features as Tinder for free. I would get a lot of fake profiles in Tinder, not anymore, Also I get much more matches and have much more features that I didn't have in Tinder.
Reviewed Sept. 28, 2022
Tinder is an app that many can agree promotes positivity, inclusivity and equality. However, when you get in contact with their Customer Support, you will notice why Tinder has a such a bad reputation in the online-dating world. I activated my account one day and the next day I was banned. During the time I had to use the account I remained respectful and mature. The only problematic things that had happened were men who wanted me to meet them in their car after I had told them I am first, not looking for hook ups, and secondly, prefer meeting in a public place during daytime. The men were visibly upset over me not trusting to meet a complete stranger in the middle of the night which means they most likely reported me for whatever excuse they seemed to fit best.
Previously, I have also had negative experiences with men on Tinder. I have always reported and unmatched/blocked those men yet I have always seen them later still on the app. Which makes me question why I was unreasonably banned and yet verbally abusive men are allowed to keep using the service. Looking at it from a logical and financial point of view men who are prone to become verbally abusive over messages have less of a chance with actually meeting women face to face, which in turn means they are more likely to buy premium services from Tinder. Unlike the women who fall victim to these awful men.
I decided to investigate what had happened with my account. I visited Tinder's website where you can contact support. They have a page where you can choose what you need help with and why. They give you the option to ask help regarding trouble with logging in due to being banned. After I had explained and expressed my confusion about the situation I sent my support request. The way Customer SUPPORT dealt with my situation was ironically UNSUPPORTIVE.
Through the course of over 10+ emails back and forth I was talking with about 5 or 6 different customer support persons. While each of my emails was different and asking new questions and trying to make more sense of the situation, each response was the exact same copy-paste response. Not only did this show me absolute carelessness and unprofessionalism it also showed me how LAZY Tinder is when it comes to helping their own CUSTOMERS. The responses were always the exact same, explaining that I was banned. It is funny how I contact them over the issue that I am banned and the response I get is "You are banned" as if I did not know that already.
The fact I have taken time out of my day to deal with customer support shows I am generally trying to fix the confusing issue, yet Tinder does not care that you are making efforts to clear up issues/mistakes with THEIR OWN SERVICE. This shows absolute lack of regard when it comes to respect, and the quality of care and helpfulness. My requests were ignored and not acknowledged in each email I received back from Tinder.
Tinder's customer support is by far the laziest and worst I have ever come across. At this point they might as well just not have this section in their business, would save them a lot of money since none of the staff they have are actually useful and you can probably get an algorithm to send the same automated copy-paste responses to people needing help. Not only will you not get your issue solved; you will most likely also be talking with a different person each time you send in a response which is even worse and for a business this LARGE, you would expect them to understand how customer support is supposed to be effective.
The chances of you being able to get help from Tinder is close to 0. It is clear they do not care about their customer experience and focus on monetization, ad-revenue and silencing people with negative experiences. Also, if you have purchased anything from them recently like perhaps just subscribing to a premium feature and after that you get banned, you can dream about getting your money back since they have no legal responsibility in that situation and you will be talking to wall.
My take is: Do not even bother with Tinder. The people you meet there will not be worth all the negative things you will experience on the app. Not only that, but Tinder as a business is just as horrible as the experience you will have on the app itself. Tinder is not meant for people looking to meet friends, love or make memorable memories. Tinder is for people who do not care about themselves or the people they plan on meeting. You are not respected. You are not valuable. You are not acknowledged. You will be disappointed. And you ARE better off without Tinder.
Tinder Company Information
- Company Name:
- Tinder
- Year Founded:
- 2012
- Website:
- www.gotinder.com
