eHarmony Reviews

I tried the annual subscription and found out the matching was so awful (not sure how much database they have for the guys). After 3-4 months, I got tired and removed all my profile and photos with the header indicating that I'm no longer active. Before I was completely gone, I made sure I canceled the service and not to renew online. Guess what? After the annual expiration date of 05/21/13, I still got charged for $19.95 month to month on 05/22/13. I called the customer service, who said they automatically reactivate the renewal service not to interrupt the continuous subscription.

I joined this site, but found it didn't work for me. I called to try to end my membership, but I was told I would be charged until 4/2014. I think this is very unfair of them to make someone use their services when you have chosen not to, and to charge for unwanted services. E-harmony is a rip-off, and I hope not too many others fall for this scam!

I removed almost all of my personal information from the site, including photographs, and put up a note specifically stating that I'm no longer an active subscriber. However, despite it, tonight I received a "nudge" from someone expressing interest in me. My experiences on Match have been identical. I strongly suggest that people stay away from both of these dating sites.

I am not an online dater, but I thought I would give it a shot after I broke up with my boyfriend of 4 years. I paid for 3 months and got the worst matches ever. Not even remotely close. If someone was close, they never answered my reach outs. This site is completely fake. Then, to add insult to injury, they took another month's charge out of my account when I purposely chose to not auto-renew. The representatives fought me saying that I did. Incredible customer service (insert sarcasm here)! I submitted a complaint to their refund department. Ten business days later, I remain ignored. Fine, keep my $30. How pathetic! It isn't the money, it is the principle. This company was set up to take advantage of people... nothing more. Do not use!

I reluctantly spent the $160 full price for 3 months. I'd never online dated before and I certainly will never use eHarmony again. I barely looked at anything but went on one date with a guy that sent me a message. My subscription was supposed to run out sometime in April. By mid-April, I wasn't getting personal messages or anything anymore so I'd assumed it had. My roommate who signed up at the same time told me mid-May that she got recharged by eHarmony.

I signed up for eHarmony and chose the 6-month option as it appeared to be the best deal. I remember being very frustrated that I could not actually choose to pay that on a monthly basis, but was hit with a huge $200+ charge all at once. I was very dissatisfied with the service. I was consistently matched with men who were more than 15 or 20 years older than me. I made a point of figuring out how to cancel my membership, at least 3 months prior to renewal time, to ensure that my subscription would not auto-renew. The site did not make it easy to figure out how to do this, but I persevered and thought I had succeeded. I have not even logged into the site in months, but got hit with a huge shock when I received my credit card bill and found a renewal charge for eHarmony for $209!

Before spending money, I contacted eHarmony and they assured me there were many people on their database in my area. They have my money, will not let me out of the contract, and the only contacts are all over the country - no one within a reasonable distance. Yes, I want a serious relationship, but not someone who lives thousands of miles away or in another country. They are a scam. I have at least had dates from other sites, and the one person I have talked to on their site does not even show up as a match. Maybe they use 29 measures of compatibility which means I am not compatible with anyone who lives within driving distance. They will not budge. They have my money and are laughing all the way to the bank.

The matches assigned to my profile were completely out of sync with my personal criteria for a partner. In addition, I suspect that many of the profiles on the site are fake, given that it was nearly impossible to engage anyone on the site in conversation, even when (which was mostly the case) another person initiated contact with me; the other party simply disappeared. I was on the site for about a month and this was the recurring pattern of interaction.

I looked at eHarmony's website, filled out some information, received countless matches, and decided to pay one month membership. My request for men in the 120-mile range was totally ignored, as I received matches from all over the USA and Canada, then nothing at all after one week. This just goes to show you that the website lies and does not listen to the subscriber. All they want is the money.

When I asked for not even a full refund, but a partial refund for only using the site for 5 weeks, they said, "Oh no, we don't give refunds. You are outside of the cancellation timeline." I checked with my bank and was unable to stop payment because it was done through PayPal. I told eHarmony that I was going to take them to small claims court and, win or lose, they would need to send a representative there to win their case - that would cost them more than the refund I was asking for. I guess they don't think I will do it, but I will - just for the principle of it! I am sick of these companies getting away with not giving the services that they promise. eHarmony is a scam operation! Run, don't walk, as far from them as you can!

They promise the love of your life which it was a real scam! It took me forever to find one and the match never works. That's why I decided to quit the site for good! All the advertisement on TV was just to make money. Really not worth it! Don't spend a dime on it!

EHarmony's commercials make them seem like a service for meeting new people and finding love. My experience was more like sending messages into a black hole. I get barely any matches, and half of them don't even have any photos. I consistently get more responses and more dates on free sites like OkCupid and POF. EHarmony is a waste of time and money.

eHarmony is a fake and dishonest website. They offer something they cannot deliver. You do not get any matches. You do not get any new people to meet. It is a complete ripoff. Do not waste your money on this junk. Customer service sucks. They will not help you because they can care less. You pay for the membership/subscription and you are stuck with them. They force you to stay even if you are not pleased or satisfied. They suck. ** will file a formal complaint to the Better Business Bureau, will post on Facebook, Twitter, etc. They suck.

I called in early April to cancel my account. The young lady stated that my account would be extended for 14 days and then cancelled. Turns out, she only told me that so that they would not have to issue a refund of my money. Then they tried to bill me for the additional time and told me that I was responsible for the payments because I did not cancel during the 14-day period, which their lovely customer service girl did not tell me about. Out of all of that, I only got 5 matches in one month and now they are saying I have 13 matches as of this morning while I am sitting on this call. This is a rip-off. I should have asked for my money back.

In the last two weeks, I have two emails from eHarmony: "As a past or present member, we wish to inform you that eHarmony has closed the account belonging to your match name from Nowhere. This decision was based on routine monitoring that indicated the account may no longer be under the control of the original account holder." These individuals wanted my personal email. I did correspond with one outside of eHarmony. So now, they have people possibly taking over accounts? This could be more dangerous than ever. This man did send me pictures I didn't open. They were files. It could have been a virus or something to go into my files for passwords. I also get constant matches from several states away. Useless. I am not renewing.

I would not recommend eHarmony! Somehow, I committed to a year's subscription of $240 at eHarmony. I thought that might have been spread out over that year; it was all drawn from the account within 3 months. When I called to cancel, they pretty much said, "Sorry, no can do; you're in a contract." I told her that I was not happy with eHarmony and that all matches I was receiving were out of state (not what I had picked on my profile for distance). I'm so disappointed in eHarmony! I will never ever use again! Do not use eHarmony and tell everybody you know not to use it.

I, like a lot of you, am having a horrible time with eHarmony. I signed up for a year and regret it. They send me matches outside my area when I specifically stated 30 miles. They also send me members without pictures, which means they're a nonpaying member. Yesterday was a reality check. I "smiled" at a profile and he responded with some questions. We bantered back and forth and he said he couldn't see my picture. I asked if he was a nonpaying member. He said yes. We got along great through the email. He wanted to see my pictures so I sent them and never heard from him again. I haven't had one response in 4 months and emailed eHarmony several times regarding the distance. They send me matches that I have nothing in common with and then the only response I got was a humiliating experience.

eHarmony does not match you based on your criteria. Many matches were far beyond my 60 mile radius, even out of state. I was also matched up with inactive users that have not logged on for a month or more. They also match you with non-subscribers. I have attempted to reach out to eHarmony, and their help button at the end of the front page is disengaged so you cannot get issues resolved. I'm going to the BBB to file a complaint.

I have been on for more than 3 months. They send you matches of unattractive people that don't even meet your criteria! The matches they do send you are from people hundreds of miles away most of the time and you can't choose who you want based on your own criteria. It's a waste of money! Match is way better. At least you can search for what you want - mileage, looks, religion, children, etc. I wish I had never signed up and kept my $190!

I did a 3-month membership and saw that my account was set for auto renewal. I changed the setting so that my account was set to expire and confirmed the scheduled expiration numerous times. When the expiration date passed, I saw that my credit card was charged for a renewal anyway. I reached customer care and they claimed that my auto renewal was not turned off and insisted on charging me anyway. Now that I'm aware that this is happening to many people, I'm going to contact the Better Business Bureau and report my experience anywhere I can post a review.

I registered with eHarmony for a free account to check it out. Today, I was offered in email a special deal at $9.95/month for 3 months for full access. I thought what's the harm and gave my credit card. I logged in a few minutes later and started to use the site. Within minutes, I was disconnected with a message telling me that no reason needs to be given. No problem so far but will I be charged? I tried to get help info.

I tried for 3 months and then cancelled my account. Much to my surprise, I was charged for another 3-mo. subscription after I cancelled! The customer rep told me that even though I cancelled, I left the "automatic renew" field on! What a scam!

My account was hacked and I contacted them and one of their customer service representatives solved the issue. The very next day, the trust and security department closed my account with two months left on the subscription. They then started to give the runaround and shift blame to other departments and will not let you speak with anyone in trust and security department (only by email). I will be turning them into the Attorney General of Missouri for internet fraud and theft. Stay away from them as customer service is horrible and not consumer oriented.

As the other several hundred complaints have mentioned, after you go through the lengthy cancellation process and even call the company to cancel, they will come back and bill you for $100.00 at anytime, and they will refuse to refund your money. I cancelled my account on April 16, 2012. I called and cancelled and logged on and cancelled. Almost a year later, on February 20, 2013, I got billed for $96.94 from eHarmony. I call them and mention that I cancelled my subscription over year ago. They tell me they have the right to renew my subscription and don't have to refund me my money back. This billing method by eHarmony should be illegal. This is a form of theft, and eHarmony is long overdue for a lawsuit. If you used eHarmony, I highly recommend you cancel or change the credit card number you used on this site before you get random billing in the future.

The website, like the other dating website, was a waste of time. For 3 months, I got nothing but 2 messages. The women do not respond. The customer service was good. They are all the same as the other websites. It’s a waste of time. What is my advice? Just go to the bar. Get drunk, and you may find a woman less crazy than the ones you find online. Dating online takes one nowhere.

I had not used the site for about a year, had not paid monthly for a while and believed my subscription was cancelled. It turned out they said their agreement allowed for an annual "automatic renewal," so they auto-billed me for over $100. I called to say I didn't want service anymore. The poor minimum wage phone jockey said they had a right to take my money. When I got mad, she gave me a refund and closed the account. However, when I asked to get a name of a superior, she wouldn't give it to me. So this company is forcing their minimum wage employees to front for their questionable billing practices, and when someone complains, the poor employee has to deal with angry customers and shield their employer. Really disgusting. Hopefully, similar sites don't do the same. If there is no senior person who will be responsive on questions on billing practices, the company should not be in business.

I was a paying subscriber. The service was terrible and so I decided to cancel my subscription. I went through the cancellation process, which required me to complete a lengthy exit survey (I was actually happy to do that, hoping the feedback would help). I received confirmation of my subscription’s cancellation. I had actually gone through all this to ensure that auto-renewal was "off." My subscription ended on February 11. I made a few visits to ensure that indeed auto renewal was off and subscription cancelled. eHarmony has an infamous reputation for renewing cancelled accounts, and so I wanted to be sure to avoid being another one of their victims. Well, sure enough, they auto-renewed my account: $119 stolen against my authorization. I wrote them, but they simply lied. It's extraordinary that this company is still in business, and it's terrible that they prey on consumers this way. I'm now disputing the charge through my credit card. We'll see how it goes.

This site is a rip off and a waste of time and money. I signed up for six months with the impression I would be billed monthly over the next 6 months. No, they took it all in one payment. The first day, I was given 6 matches, all but 1 was out of my criteria. The one within my criteria was not even a member. It's been 3 weeks and I have been sent one new match, again, outside of my preferences. I sent them an email to request a refund and was told I could not get one because it was past 72 hours. I have filed a complaint with the BBB. Don't do it! It's really not worth it. I spent a lot of time on my profile and it's just a waste!

I am disappointed that eHarmony does not specify in the beginning of the survey (which takes a considerable amount of time to complete) that one has to be single (i.e., not separated) in order to qualify. I don't believe that it is the best interests of eHarmony to force people to lie in order to complete the survey - I did the survey (lots of time and honest answers) only to find at the end that I did not quality because I was not "single" (only separated)! It makes one wonder how many people do it again and then have to lie, only to have the situation where they have to tell "prospective" matches that they have lied in order to find a compatible relationship. This is not good!

I really wish I had stumbled upon these reviews prior to joining eHarmony. I have been a member all of 16 days and I have had nothing but trouble. I agree that the match pool is misleading as they leave up inactive profiles and profiles of people who just did the "free communication weekend," but did not join. So many of my matches are inactive, out of the area requested by me or simply poor matches that it is not worth my time to even log on, let alone worth the money I have paid for a 3-month membership. They are refusing to refund even a portion of my money, stating that I have passed the period allowable for refunds.

After paying $60 for one month and trying it for two weeks, when I cancelled the automatic renewal online, I did not receive any more matches. This is not a site that has any customer service. I do not recommend it.

I would not recommend eHarmony but would recommend POF and Match.com. Somehow, I committed to a year's subscription of $240 at eHarmony. Although at the time, I thought that might have been spread out over that year, it was all drawn from the account within 58 days. eHarmony does not appear to have a database like the others. All the searches come back "No match now" where the other services provide many matches. The questions to set up the profile are endless and stupid, especially with no matches. Please do not use eHarmony and tell everybody you know not to use it. Put them out of business. Good luck!

eHarmony makes you go through days of questions and preferences before you even know what kind of people they have in your location. Once you join, that's when you find out they only have a handful of people. So they try to get you to broaden your preferences. When I called them to cancel the trial period, the representative told me that there will be more matches sent to me that lived within the 30 miles of my location (which was a must). And after I agreed not to cancel, they continued to send me matches of people who lived over an hour away and some were even across the country. When I called them back, now they were okay with canceling my membership but told me I couldn't receive a refund since it was after the trial period. They are a ripoff company targeting innocent people who are just looking to find someone special. I would tell anyone who is thinking of using this site to save their money and stay away from this website. Good luck to everyone, and I hope you find that someone special without eHarmony.

I've found on several occasions on these dating sites that I'll talk to a guy through email for a few days then we exchange numbers and everything seems to be going great. We talk a few times a day (or at least text a few times a day), and this will go on for about a week (or at least until it's time for us to meet). The day we are supposed to meet in person, they cancel! This has happened to me several times. It's always with the ideal guy I have in mind (size, career and future goals). This can not be a coincidence. I'm convinced they hire people to occupy me (us) until either our trial period passes or the time passes where it's too late to cancel the account without being charged.

I signed up for eHarmony in December 2012. After completing a long questionnaire, I was given the names and locations of possible matches. Most of these matches were in my area. However, when I signed up for the service, I didn't see those matches again. I was matched with guys that lived in Canada, Louisiana, California, Wisconsin, and anywhere but my area (Washington DC). The individuals on the site were not my type. The other 10 guys I was interested in never responded. If I subtract the matches outside of my geographic area from the ones in the DC area, there were only 5 guys, 3 of which were weird and totally not my type.

EHarmony is a rip-off. I joined 11/11/12 and by 12/12, they took a total $150.00. I was hospitalized on 11/30/12. I cancelled, however was told I would not receive a refund. I have filed a complaint with FTC and FCC regarding not clearly informing the consumers of their rights to cancel. Plus, when you’re logged in, the option to cancel is not available.

I closed the account, deleted all photos and deleted all user entered content one week prior to subscription end. They still charged my card. After notification, they would not refund even when I told them I would file a fraud charge with my bank. They just don't care.

eHarmony was more than disappointing when I had a membership. I did not receive a single match that was indeed a match for me. Many were more than an hour away and some in other states. I cancelled it six months ago and turned off the auto-renew feature (which is a horrible feature) and haven't logged on since. Imagine my surprise when I had a charge on my credit card this month from them. (I can't even log into my account.) I called and customer service said they would not reverse the charge and would send me a link to get into my account (which was never done). What an awful service. Total scam!

I am giving them one star for two reasons:

I cancelled auto renew two times but eHarmony continued to charge me $140 for three months of service. I cancelled again today and called them to ensure that they stop charging me. However, I bet that I will see another charge in January. What a rip off. Never, ever, ever sign up with them.

Beware of unauthorized charges from eHarmony. This is the most unethical business ever! I cancelled my subscription twice by clicking on the Cancel Automatic Renewal link and I was still charged twice! Beware, should you need help, the customer service will not respond to your emails. When you call them, they will blame your account renewal on you, saying that they cannot see a date on the system that would show that my automatic renewal was cancelled! Can you believe that? Shocking! Their system is faulty and the whole eHarmony business is based on screwing people over like that. They are a bunch of crooks! What a nice way to make money - tell people to click on the link to cancel the subscription but still charge them anyway when they do and tell them it's their own fault! Do yourself a favor, save your money and avoid this site. Otherwise, you'll end up cancelling your credit card to stop them charging you.

Like many of you, I've never written a customer complaint about a product or service. In today's world of online scams, more of us need to speak up! If you're considering a trial membership with eHarmony, beware that their website is designed to steal from you every month after your trial's end date until you discover the charges on your credit card statement and call their 1-800 number. Although I changed my online account settings to turn off the auto renew feature and although I deleted all of my credit card information from my online account - which was all done well before the end of my trial period, I discovered on my subsequent credit card statement that eHarmony charged me $29.95 for a new month after my trial.

If I can convince just one person not to join, my time writing this will be well spent. I joined for 3 months at $9.95 per month (after being bombarded with ads from them for $40 per month). Their website is very confusing to use. Clicking on links takes you to a lot of dead ends and some links don't work at all. It is like no one at EH did any testing of their website. It is hard to tell who is communicating with you.

I signed up for a three-month membership with eHarmony back in March 2012, and then somehow got three months free with that membership. I did not sign up for the free three months, but when I called the eHarmony "Help" line, they told me that I was sent an email when I first signed up about the free three months. Now it is September, and I found a bill for $29.95 on my credit card from eHarmony. They tell me that now that my free three months are up, I am on auto-renewal. I feel extremely ripped off because I didn't want the free three months in the first place, and now I have to pay an additional $29.95.

I tried using the eHarmony free weekend during the Labor Day holiday. It was advertised "Communicate with your potential matches all weekend for free" and when I tried using it, there was a $1.99 charge which I paid. eHarmony took the $1.99 from my bank account and an additional $99 in unauthorized charges. I contacted eHarmony who said I have no account but refuses to refund the $99 charge on my account. I contacted my bank and was told I have to close the debit card account for them to do anything, leaving me without a way to pay my bills on time. I believe, based upon some of the complaints on here, that the state’s attorney general should begin an investigation concerning these practices for fraud.

I went on eHarmony because they advertised all day about free service. I spent at least an hour filling out their numerous personal questions. At the end of the questionnaire, they said I was not qualified because I was separated. They could not have told me that at the beginning before wasting an hour of my time? Then, I tried to email them that this was unprofessional and I was blocked from emailing them. It is false advertising and a waste of time.

eHarmony ran an ad stating that for 4 days (Fri., Sat., Sun., and Monday) through the Labor day weekend, you could use the site for free to meet people. So for the first time in 2 years since my husband passed, I decided to try it. I filled out the forms and received some responses quickly. When I tried to respond back, the message came up that I had to join the membership. It then said for me to upload a photo; when I tried to do that, the message came back again and said that I had to join. I am on a very strict budget since my husband’s passing and cannot afford this. That is why, when they said it would be free for the 4 days, I thought this would be good. How much more of a rip-off in advertising can you get than what E Harmony is trying to pull. I hope, as a consumer, that there is still justice for false advertising. And by looking at all the complaints, you surely have enough to be able to do something.

After membership expired, Dr. ** aka Dr. ** continued to keep the profile alive giving the impression that you are active, at the same time sending renewal notices giving current subscribers the impression there is larger pool to select from. Dr. ** is out to get as much money as he can by exploiting the subscribers' hope in finding the perfect partner. eHarmony is morally bankrupt.

I recently decided to go into eHarmony.ca and thought I could find a successful relationship after being rejected too many times. I nicely filled out a lot of the questions and they told me I was not confident nor compatible with any of the matches in their system and it will be better if I had dating advice and know myself better. I am not happy because everyone always says, "Best of luck finding that special someone." Do they even know how hard that is? I will never look for another dating site again. I've been turned down too many times. I'm annoyed!

eHarmony kicked off an individual named Chris from Chehalis, Washington. He sent me his 5 questions for me and also his "haves and have nots." l was so eager to read and respond, but they were nowhere to be found! I was simply angry! I found a lot of compatibility with this man and want to be reconnected with him.

I signed up for eHarmony's 6-month plan and only used it for a month or less. Their service sucks for a lot of reasons. I thought I had canceled the service but recently had a $140 debit out of my checking account for another six months. I called immediately to get it refunded. Even though they could see that I had not logged into their site for 5 months (so clearly was not using it nor was interested in using it), they refused to refund my money. Their excuse was that they put it in writing that the membership would automatically renew. They cover their ** by putting things in writing so that they can practice these unethical methods of stealing people's money. It doesn't matter that they set up auto renewals. If I don't want nor use their service, they have no right to charge me for it!

I recently filled out a profile on eHarmony, complete with the personality questions they asked. According to eHarmony, this is a point by point personality profile based on psychological data, etc. in finding the perfect match. A little background about myself should be told before I go on about the matching. I am a recovering alcoholic/addict with 5 years clean and sober. I do not drink and I do not drug. My sobriety will not survive if I get into a relationship with someone who is not sober. When I was asked, "Do you drink?" I answered never. The next question was, "What would you be willing to accept from a potential partner?" I answered, "Drinks a few times a year." I was then asked how important this is to me and I answered very important on the sliding scale.

I have requested that I receive no more emails from them (eHarmony). I never completed the application to join the dating service. Yet, for months, they have continued to send me emails, and I want it to stop!

I cancelled two weeks after joining and eHarmony keeps taking money out of my account. I want my money back. This is a scam. The matches they send were people I'd never be attracted to, both physically and intellectually. I want them to stop taking money out of my account and I want my money back.

My monthly payments are coming via my credit card. At this point, I no longer wish to remain with eHarmony and would like all payments to cease. It is difficult to contact anyone in your organization. I would be grateful for any assistance that you can offer me regarding this issue.

I cancelled, but eHarmony renewed me anyway. I was careful to go online and cancel before the deadline for auto-renewal. I got an email from them, but foolishly did not look at it. I assumed it was verification of my cancellation. Not so. It was verification of my automatic renewal. I didn't notice it until I saw the charge on my credit card statement. So if you want to cancel, be sure you have verification that you did cancel. I would call as well as email. They did give me back $97 out of the $137, but that does not satisfy me. They clearly chose to ignore my cancellation. I will use my remaining month to let members know that they need to be careful when they cancel.

Wanting to be real, I provided eHarmony with my information that was true, real and can be verified. I paid them. They said their system didn't recognize my information and that I'd have to pay them again. Huh? What a scam.

I lived near Princeton, NJ, and when setting up my preferences, I specifically indicated no more than 30 miles from my location. Why in the world would you, eHarmony, continuously send me matches from locations up to 300 miles away? Today, I was matched with someone from Toronto, Canada. I printed that page out for my records. For a single father and a full time job/business, who's got the time to drive all over the states? I also specifically asked for profiles with pictures only. Why do you keep sending me the ones without any pictures or profiles with a total of seven sentences? Do you think I am going to waste my time clicking on 'communicate with her now' button? With whom exactly am I communicating?

Today, I received yet 125 unwanted spam emails from eHarmony. Since they are coming from multiple individuals that no longer have that email, it is not always caught in my spam folder and eHarmony fraud division/customer service department has been of no help. Please do something.

I complained about the hundreds of emails that I have been receiving everyday for almost a week. I do not have an account with eHarmony nor do I want one. The emails filling the inbox up are from mail undeliverable mail recipient from eHarmony and they just keep coming. I contacted the company on Friday and nothing has stopped or even slowed this down. I am sending it straight to the spam box but it's filling up just the same.

Today is Monday, April 9 and I am still receiving at least 30 daily unsolicited return email messages to my personal email under the cover of eHarmony's VP. I have opened an incident report with eHarmony and followed up with another complaint call today. The above mentioned Eli informed me that he was going to direct this problem to their Accounts Specialists' Dept since there has been no resolution to my problem. I do not think that changing the password to my email account, as I was originally instructed from Jordan, will resolve anything. I understand that these are not originating from eHarmony but since their reputation is on the line, I would think they would assist me and all others experiencing this problem in investigating the source of these messages. I do not have the software capability or IT department resources to do this.

I have been receiving at least 20 emails per day in the past weeks from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. Several were through postmaster@hotmail and others by mail system Ecelerity. I have contacted eHarmony, but cannot get these to stop.

I have been receiving at least 60 emails within the past week from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. Several were through postmaster@hotmail and others by mail system Ecelerity. I have contacted eHarmony but cannot get these to stop.

I have been receiving at least 60 emails within the past two days from eHarmony stating the mail to ** was undeliverable. The majority have been Hotmail address being returned. A few were through postmaster@hotmail and others by mail system Ecelerity. Today was a new one, mail system at host **. My husband emailed noreply@eharmony.com and Postmaster@hotmail.com requesting each to stop these emails since no one has ever enrolled in these services at this email address. These messages ping my phone every time and they started yesterday morning at 4:30AM, and continued through at least 10:30AM. Today, they were sent at a more accommodating 6PM. Regardless, they are annoying, interrupting my workday and causing me to worry someone has stolen my identity. I will be contacting the Postal Inspector's office to see if they can assist me in any way with this issue since I am not getting any response from Hotmail or eHarmony.

eHarmony unwanted emails - I have been getting mail delivery failure notices from eHarmony for several days, sometimes as high as 60 at a time. I have never signed into eHarmony. I want this stopped immediately.

They are obviously not trying very much to match me. There have not been any new matches. I dislike a grown man with hair down to his chest. Please do not show me that again. Since they have an ad which even states if you pay $42 per month, you give it your attention, more than others apparently! I really am surprised at this attitude. I would appreciate they try as hard as "Match" does and as hard as you did in the past for me. Thank you!

Unwanted emails - I have been getting mail delivery failure notices from eHarmony for several days. Sometimes, as high as 60 at a time. I have never signed into eHarmony. I am a very happily married person for the last 51 years. I want this stopped immediately.

Membership renewal: I tried repeatedly to cancel membership and was not only continually billed, but despite five phone calls and reassurances with each call that a manager "at headquarters" would call me to resolve matters, I was never contacted. It may be that I'm still erroneously being billed after not using the service for over three years.

This is the second time this has happened. I keep receiving mail delivery failure from hundreds of email addresses from eHarmony that I did not originate. Why is this happening? I am not a member of eHarmony. I want this to stop. Yesterday I had 125 messages in my inbox that I did not send. I want this to stop.

I want eHarmony to stop sending messages to my computer. Enough is enough! I have been married for 45 years and I don't need this matching **! Is there a class action suit against these people? Why not? Eharmony infringes on my freedom to select what I wish to watch by forcing their ** onto my computer and down my throat! An attorney may call us "as long as there is no payment required!"

I have received over 300 messages returned from people I do not know and the subject is eHarmony thanking me for being a member. I have never been a member nor do I wish to become a member. Please remove my e-mail address from your spam mailings.

My account on eHarmony was charged for the renewal of 6 months. I called and said I’m not interested in using eHarmony for the next 6 months and I want my $140.97 back. Even if they charged me $20 for one day (use), it is extremely high. No credit for my account. I call within 24 hours. I find if their company wanted repeat customers, they would work with their clients. eHarmony is a total rip off!

I want to cancel. Don't charge my credit card again. I have looked at 50 profiles and no one has called me back. I think you are a big rip off.

eHarmony site makes it impossible to change my status. If they want me for a customer, they should call me and show me how.

We have compiled an email with about 1,000 names which we are going to be sending to you this week. This complaint is about your advertisement on the Rush Limbaugh Show. We have written to other sponsors and they have already decided that their affiliation with his show is not worth the damage it will do to their company. You have a massive amount of women using your site for dating and many are furious as women with your affiliation.

My checking account was debited after I specifically declined to renew. Refund was said to be given but would take 7-10 days to return to my account. This is completely unacceptable.

I give up. I don't have any luck connecting with someone and then when I do, they are scammers. I am a widow and these guys are breaking my heart all over again. I belong to a few other sites and it's the same thing. I want to cancel my membership and I would also like to see if I could get some of my money back. I feel that I have been ripped off. I really don't know any other way for you to make this right.

I tried eHarmony for a month in early 2009, and like many others on this site, didn't receive many matches. If I were to try to contact someone, I was given a list of questions to answer, and it took a long time to go thru. For that whole month, I only had contact with one man, everyone else I never heard back for. If I wanted to receive more matches, I had to change my search preferences, which I was totally against. At that time, they wanted to charge me $60 a month for this service. To me, it's like paying for love. I don't understand why these sites make you pay to find love? Why can't they offer things like this for free? When we go out into the real world, we find love and it doesn't cost us a penny! I cancelled my account, told them I didn't want to receive anymore matches, and that was that. I actually found the man of my dreams a few months later without the help of a dating website. I can guarantee all of those websites are exactly the same.

Lol my only complaint: I have a three month contract with eharmony and it's only February. When I log in, it doesn't seem to register. Can you please look my record up and see what the problem is? Thank you.

I joined eHarmony for a year and left after 6 months; without actually meeting anyone! To begin with the questionnaire seemed overly long and complicated, concentrating on superficialities while paying little attention to aspects I thought were important.

The charge was to be $29.95, but I'm charged $59.95.

The first week or so I received lots of matches, but after that, for the last month I have been a member, almost nothing. They say they are trying to find more matches. Gees, I thought this was huge site? I also do not like the fact that I have no control over choosing my matches. If they don't send me matches, I have to sit and twiddle my thumbs and wait. I cannot go "shopping" for men like I can on the free site "Plenty of Fish."

I joined eHarmony in December 2011 for three months. I asked for matches within my area only to be sent matches of very old people from every other country. I logged on and spoke to a service rep on their chat line, and told her I wanted to cancel my account. She suggested she adjust my settings and see if that was better. I told her I would give it a week and if they couldn't deliver what they had agreed to I would cancel my account. After waiting a week and receiving no matches at all I cancelled my account through their online cancellation. I sent them three emails, which they "can’t find" and logged on and cancelled my account once again; however, I have been billed for two more payments from my credit card.

I received an email stating I am now a member. I never applied for a membership. Eliminate my membership, and return my money!

I terminated my account several months ago. Today, I was browsing my recent credit card statements and saw that eHarmony was still auto-renewing my account and billing me.

I signed up for a 3 month subscription for a one-time payment of $69.95. After the first month, they automatically billed me again for $69.95! There is no way I would have agreed to pay almost $70 per month for this service! I disputed the charge through PayPal. They investigated and ruled in my favor, and credited back the amount. eHarmony then suddenly cancelled my subscription, which means I got cheated out of two months. This company is blatantly ripping people off, and should be stopped. POF or Match are legitimate, and offer much better services.

I've subscribed for one year, and this is my 3rd month, and there is no one communicating with me. It's a waste of my money. All I get is ugly fat people as far as Florida. I'm not going across the country to talk to people . This site is a big waste of time. When I communicate with someone, I never get a reply. I found 2 people within 2 weeks on **. eHarmony is not the site for me, and I want to unsubscribe, and get my money back.

The matches weren’t based on the profile and there were a lot of days when there were no matches at all.

Three days in, I was really appalled at the "selections" I was presented with. I cancelled only to be told that after 2 days, I was billed the whole amount. I then called and received "an offer" for extended service at a lower fee. I declined and did my matches. Sheesh, I have seen better looking hookers than my matches.

EHarmony continually takes out money regularly from my account even though I haven't used them for many years. The bank I use state that, if they eHarmony doesn't stop taking unauthorized money from my account father this e-mail, the bank can have them charged with internet fraud, as I asked eHarmony not to take money from my account many years ago. I do not like the site and find that it is not what I am looking for. I am not that desperate to find a partner and if they were honest, they would be able to look up my previous logins to see exactly how little I actually used the account. They have one week to stop or legal action will be commenced.

When I signed up for this service, it was not specified how you would control the dating program. I do not have any choices in seeing more candidates. You continue to show few choices, i.e. Edward and Ernest. I'm not interested in any of the two and I cannot move forward to see other choices. I have found this method of dating very frustrating and choose to cancel my original subscription now.

After 14 days and a hugely unsuccessful attempt at using eHarmony, I tried to get my money back. I was able to cancel my "subscription renewal", but I was then told that I am ineligible for a pro-rated refund because my 3-day trial period ended. I am out $140 (minus the cost of my 14-day use). The best they would do is reducing my 6-month subscription to a 3-month subscription. Awful.

After joining for a month and deciding it was a waste of time, I cancelled the membership. I received a further 3-month bill for $120 some months later. I cancelled it again via the website and sent them an email detailing the misunderstanding and asking for a refund. 3 months later, I've been debited $120 again. This company's business is outrageous blatant theft.

I signed up for a 30 day free trial in 7/2011, and found they were not forthcoming with their "matches". I immediately cancelled. Today (6 months after my free trial has ended), eHarmony charged me over $200.00 for ongoing membership that I did not request. I have contacted the fraud department of my credit card. eHarmony is a total rip off, and it is time for a class action suit.

Terrible! I paid for a six month membership and received mostly "inactive" account matches. Most of these profiles have not been active in more than three weeks (I"m certain, it's been a few months at least) and it's unlikely they have ever been paying members. I was endlessly matched with people who filled out questionnaires, but never paid for the service, thus I couldn't communicate with them. Most of their profiles weren't even filled out. After spending that much money, I deserved to be matched with real and active members. I would recommend this site to no one. I'm angered and feel totally ripped off.

I was researching their site. I found that they offered a deal of $19.95 for 6 months! I started signing up, it switched to $29.95 a month and I can't cancel or get a refund. I called and cancelled membership online, but they keep billing me and will until April of 2012. This was of course, back in Nov 2011. The site was nothing but a list of people's faces, no way to chat. It generated random matches from all over the country. I requested a 25 mile radius. It is beyond bogus and I want to know how I can get my money back. Please, this is a scam and needs to be dealt with.

eHarmony prides themselves in bringing together couples in marriage. They do not disclose the marriages they have broken because they send spam emails to people’s email addresses who have never requested them with pictures of matches telling them to join their service. I know of many people who have been harassed with emails from EH and other dating websites. These people are already married. They are obtaining emails addresses from other marketing websites. EH or any other dating agency are not genuine as some of the customers are still in a marriage.

I specified matches from no more than 100 miles away. They repeatedly sent matches from all over the world. The matches they sent were not well matched at all. Their advertising is a complete joke when compared to what they deliver. They have zero integrity. I canceled after 4 days and they informed me they will still charge me for the full 3 months. Worst Company in the World Award. I will tell everyone I can about how terrible they are for the rest of my life. Bad corporation. They must have read the book “Sell More, Care Less” by Noah Conscious. I got ripped off for $137 and wasted 3 or 4 hours filling out their forms.

I was registering on eHamony and at the final stage where I was supposed to put my phone number it was considered as an invalid phone number. I can’t complete my profile registration.

Joined the site a little over two months ago. Have only received four matches. After reading reviews on this site decided to check out the site to see if the matches which I received and had no response to were active. Each match I was sent said "active over three weeks ago". What does over three weeks ago mean? I suspect these matches are not active at all. I read about the inability to cancel membership and how they continue to bill you after cancellation.

On 11/21/2011, I signed up for the trial offer 3months for $49.95. Today ,12/18/2011, received email from eHarmony that $49.95, successfully processed. My bank account has a negative balance of $49.95. I didn't authorize the charge! I attempted to contact eHarmony and asked for steps on how to cancel my subscription, next month, 1/18/2012.

They matched me up with a loser. Be careful and don’t be so stupid and fall in love. It started out nice and ended up with him insisting that I move in. I left my job, friends and everything. It lasted a couple of months and then he wants me out. The problem is that I’m not financially able to do so. Here I am in this situation and just waiting to be thrown out any day. What a jerk and how ignorant I am? I am living under his roof with nothing. He never comes home. I am trying to save money and hopefully be able to afford to get an apartment and get out of this situation.

I've went through the whole questionnaire thing, but decided not to sign up. I did sign up for Match which had the same exact problems as eHarmony with the fake profiles, outdated and inactive profiles and auto-renewal. I had a horrible experience with Match and I could tell this would be the same. I don't know if this would work but when signing up for either of these sites, I would recommend you take screen pictures of every step when it comes for payment. My friend unchecked "auto-renewal" on here and at the end of her three months was charged again! She had taken pictures so when they claimed she hadn't unchecked the box she threatened to report them to BBB and send the pictures along with it.

eHarmony seems to be nothing but fraudulent. The name itself sounds more legitimate than most dating sites, but that doesn't seem to be the case here. The company sure has a way with advertising. I was also surprised to read so many of the same complaints, but why should I be surprised? I just signed up earlier, and of course I was dumb enough to read the reviews after the fact I gave them my billing information. After reading so many negative reviews, I closed my account before the 3-day grace period was up. (Not even 5 hours after signing up). I even double checked that my auto-renew was turned off. Thank God I read this. Otherwise, I'd be stuck with a pointless bill.

Okay, I just re-signed on for a second 3-month stint, only because a woman stepped out on a limb and contacted me and I wanted to try and reply.

In the beginning of signing up, they ask you if you are single, married, separated, etc. After picking separated I continued to fill out their hour long questionnaire about myself. After all the grueling reflecting I come to the end where they tell me I cannot be accepted due to not being single.

I signed up with e-Harmony in August 2011 for 3 months. I disabled the auto renewal feature. They kept sending me emails about my subscription payments, and the one I received in October stated that, it was my last payment. On the 5th of November 2011, I received an email informing me that they had taken out another payment for the month of November. When I rang them, they said that I had not informed them 24 hours before my membership had expired about stopping payment. E-Harmony have been very deceptive in their dealings. I would like to advise others to steer clear of them. I have advised the local Consumer affairs in Australia about this matter, and will also explore the possibility of contacting the Current Affairs show, which highlights such scams.

Wow. If I would have seen all of the complaints about eHarmony's charging policies I would have never signed up. Similar to many complaints here, they automatically renewed and recharged my account without notifying me first. Sure, it's legal, but is it ethical? This is not different from aggressive fitness clubs that underhandedly charge people. This is not a good company. Stay away from eharmony if you want to keep you money.

I was requested to email thru Uharmony20.com. A girl by the name of Alena ** gave me the VISA to your country story. Mothers wages garnished for plane tickets. Passport, customs interview. Then emergency after emergency. $4500.00 later absolutely nothing. Joined Match.com and am now realizing all dating sites are bogus! No communication whatsoever!

I signed up for 3 months at $14.95/mo. after using Match.com for 3 months. My understanding of this service was that this was sort of a more serious, more specified service than Match. This was where people looking for a more serious relationship were more likely to pay their money.

I had subscribed for a full year on October 3, 2011 and tried to close the account two weeks later; however, there was no refund for the 11 months service which was not going to be used or provided. What a rip off! I have a financial loss of over $210 dollars for unused services.

I signed up for eHarmony on a Monday evening, 17 Oct 11. It took two days to get all my profile with pictures posted because they have so many questions to answer. Then, when I started getting my matches, they were too far from my area. All the matches were from 150 to 250 miles away and I had specifically specified no more than 30 miles. Their website is very hard to navigate through and I am very computer literate.

The Auto Renewal System is absolutely dishonest. I understand the not providing a refund after 3 business days after a renewal. I called them 5 hours after being automatically billed. (The bill happened at 4 a.m. ) They were not helpful. I am a good consumer. I tried to disable auto renewal when I first signed up and they led me to believe that if I disabled auto renewal I would essentially be closing my account that day! Yes, they pulled a fast one on me. This is just not a good way to do business. I have to contact PayPal to try to get them to reverse it. I doubt they will do anything. It ** to be charged for 6 months of a service that I will not be using. Dirty business practice. Too bad.

I'm very new to this website. I had come across a match I was interested in, so I decided to email him the 5 questions. The very next morning, he had disappeared from my profile entirely. I'm not sure what happened, but I want him back!

You totally mislead people into thinking you have their best interest in mind, holding free matches out there as an incentive. But knowing the only free matches you give are so out of date as to be useless, just be honest, you want your 14 or so dollars, and then maybe you will see fit to make an actual attempt to help someone out. ** all you internet services that prey upon what we, as people, hope so much for and yet are so confused about.

On the same day that I closed my account, they auto-renewed me for another 3 months stint. It is very sneaky. They do not provide any notice and their standard contractual terms state a no refund policy regardless of when you close your account -- even if on the same day that they charge you for their renewal program. In other words, they provide zero service or zero value, and they still charge you and do not provide any refund in whole or in part.

While I understand that the terms and conditions do specify that one cannot receive a refund once one has paid, their auto-renew system is completely dishonest. They don't alert you that your subscription is going to expire, let alone that it's going to be automatically renewed. They only tell you after they have charged your credit card, and after you can no longer get a refund.

I opened an account for my cousin on eHarmony and after logging in to check matches, frequently, my computer stopped working. I took it to a technician who informed me that every time I log into the site, viruses and cookies got into my computer. Now, it might not work again no matter what they do. I have tried to contact eHarmony to inform them of this issue, but there is no contact information, just general questions. We are closing the account and do not recommend it to anyone.

I signed up and my demographic information was incorrect. It was impossible to find a way to correct it from their website. So, as a result, it never was. I was sent matches from all over the country except ones that were near me, so the whole "meeting people" experience was extremely limited and dare I say, ineffective. The information posted is so limited about others that you can't possibly know anything about the other person. I failed to see how the matching process really was matched.

The problem with eHarmony is that the female applicants are not sincere. They are looking for a perfect match, and they are very difficult to meet. There should be a penalty for people who refuse to meet people in a way that they can lose their membership, or you should get your money back if people won't meet you. There's no reason for people not giving me a chance.

I was sent random matches that didn't fit my profile. Their "scientific matching system" isn't scientific but a "just send anything" system. I spent a long time filling out the profile questions, being really clear and specific about what I was looking for to help in the search. It's a huge disappointment and feels like a scam. I sent them a complaint but from what I've read, they really don't care. It's sad that they don't have good customer service and are not being honest about the site's services.

eHarmony auto-renew is deceptive and not forthwith in its disclosure. They automatically credit you card after they have renewed the subscription. There is a 3-day grace period on a subscription, and the renewal policy in the same sentence is worded in such a way that it can be easily misconstrued by reversing the wording of the short notice. I was not satisfied at all with the matches.

I never authorized eHarmony to share my personal information with a marketing company but I have been receiving unwanted magazine subscriptions as a result. The marketing company, m2mags, indicated that they got my name and address from eHarmony. You can't put a price on personal information. How many companies will m2mags share my information with?

The auto-renew policy is totally nefarious. The policy seems designed to be as obscure as possible. Turning off the auto-renew is actually indicated as "cancel subscription". Once you figure this out it then take a series of five web pages and a survey to complete the process. Some of the questions in the survey are of the "when did you stop beating your wife" kind, and seem designed to make you feel like you have failed in some way using eHarmony.

I joined eHarmony for three months (May-Aug) and I never saw the automatic renewal button on their site. So they charged me $96.95 for the next three months (Aug-Nov). I called to cancel the renewal and they still charged me $39.95 for a one-month subscription, when I don't want it and do not use their service at all.

Anyone wants to file a class action lawsuit against eHarmony for fraud, misleading advertising and hidden fine print? How in the world can anyone find out in 3 days if they want to continue the service when it takes forever to create a profile and be accepted. Then they send people and more questions but answers essentially get ignored. I do not think there are real people behind those pictures and profiles. The one that responded was a fraud from Nigeria!

I signed up on eHarmony for a limited 3-month membership for about $135 in Dec. 2009. I was careful to make sure this was for only 3 months and careful to make sure that there would be no automated extensions of my membership. Once my membership expired, I discontinued using the eHarmony service, foolishly thinking I had concluded my business with them.

I signed up for the three month subscription to their service, with the understanding that the 1st month would be immediately billed and the next 2 months would come out of my bank acct each month. I decided i wanted to cancel and emailed the customer service to tell them that i would finish out that month since i had already paid, but they were to cancel after that and to no longer take money from my account. They replied saying that i had signed up for three months so i couldn't cancel and they would continue to take out my payments, so i should continue to take full advantage of the service. Since i sent that e mail i have not received any "matches" (other than the original 4 i got the 1st week) and they have refused every photo i submitted for my profile for no specific reason, They give me a list of possible reasons it was denied. These same photos were accepted by other dating sites with no trouble. Because of this i am paying for a service that isn't doing what they advertise and after a month i still have no picture on my profile. I feel e harmony ripped me off and is taking my money, but isn't holding up their end of the contract.

I've been with eHarmony for almost a month. I've been hit with 4 scams since being with eHarmony.

Eharmony has continued to bill me even though I have only signed up on short-term contracts. They have used and billed me without my consent. I feel betrayed and taken advantage of by sleek small unclear billing means. I have signed up on short terms only but Eharmony has continued to auto bill my checking account. They also make it impossible to contact someone to resolve this matter. I am furious.

They engage in false advertising. They do not do any research on their matches as they claim, promise a money back guaranty which they do not honor, and have "free communication" promotions, which only allow blind contact through their system. If you want to see a pic of the potential matches, you have to pay for it. They basically just throw a bunch of random people at you (over 100 "specially selected" in my case). If there is a class action lawsuit being put together, I want to be included.

I signed up again after leaving in August 2008. When I renewed, the site said I had 359 new matches, so I figured I had a good chance of finding someone. After paying and logging on, I discovered that the "new matches" extended back to August 2008. Out of those 359 matches, only about 15 were from this year. Out of the ones that interested me, only three wrote back, and only met one. All this for only $59.95. This site in no better than any other, and much more expensive. As far as I'm concerned, they ripped me off. I'll never join again.

I signed up for a three-month subscription. Prior to the termination of the three months, I cancelled renewal of my membership. eHarmony ignored my instructions, renewed my membership, and charged my credit card. I contested the charge, and I sent a letter to the president of the company. But I did not receive any response. The credit card company contacted eHarmony. eHarmony said that the charge was valid, and the charge was added back to my credit card balance.

I followed the steps to cancel them, since I was having no luck meeting anyone interesting and it was completely ignored. They just continued to charge me and send more "matches". Twice I tried to complain to them, but they leave no phone number under the so-called "Contact Us" page. All they leave is a way to e-mail them. But it only has certain subjects they'll let you write about. I finally checked a fictitious box so I could e-mail them and the message was ignored! I will try again. But if I meet with the same problem, I'll have my bank notified.

In March 2011 I re-signed up for eHarmony - a service that I had used successfully in the past. I purchased a 3 month membership, and was charged for the first month upfront (with an agreement to be billed monthly). I immediately attempted to update my profile, since some of my information was outdated and was surprised to find that I couldn't make any changes at all. When I had been a member in the past, it was under a previous version of their webpage. The web pages either wouldn't load completely or would pretend to save changes, but nothing 'stuck'. I contacted customer support that day, requesting tech support (or a way to use an older version that would work). They were unable to figure out the problem, but offered to make minor changes (like to my 'location' since I had moved), while they tried to make things work.

Received an inappropriate text on my cell phone which, when researched on **, appears to be fairly pervasive. There were over 19 pages related to the same theme. The originating number (which was apparently different for most of the recipients) left this text: "Hey, Susan, I got your number from a friend (I hope it's right). I think your sexy. Call me at** if you want to meet". According to some of the posters on **, the 323 number was a sex site.

I signed up for a 3 month membership and cancelled just before my term was complete. I followed the directions on the web site to cancel. The following week I was charged for another month. I emailed customer service asking for a refund. I received an email response stating that I had not cancelled my membership so I would not be getting a refund but that my membership would be cancelled at the end of that month. I couldn't prove that I had cancelled and thought maybe I did something wrong, so I let it go.

I signed up for eHarmony. The method of communication was like seventh grade. I tried to cancel in less than a week but was refused. I paid for three months and was cancelled with no refund. eHarmony stole $134.85.

I joined this site about 3 months ago. It is very hard to follow and although I have paid my money for 1 year, I have tried to unsubscribe but get no answer from any of my last 4 emails sent. They have continued to take my money.

eHarmony charged my bank account after I canceled my subscription. The claim process to request a refund was a real headache. The company repeatedly told me that I was ineligible for a refund and I insisted that getting a refund was my right as a consumer.

Beware! The free February Communication is not free. You cannot email anyone unless you pay the membership. It's a typical eHarmony money scam. And after this, I swore never to go there again.

I joined eharmony for a three-month membership. I turned off the switch for auto-renewing my membership, but it apparently wasn't updated. I hadn't been on the site for over a month when they auto-renewed my membership. I called them 2 days later to ask for a refund and to cancel my membership and they refused. Funny how they promote the site as having certain high values, but resort to underhanded practices like this to steal money from their clients in order to line their pockets and satisfy their greed. I lost $140.

I agreed to subscribe to eHarmony for a one-year subscription and they asked me to pay $107.80 a month for three months. I paid $107.80 on October 21 and the second month on November 21. For the third month, my credit card was updated and changed due to someone using my card fraudulently. Due to the unpaid third month, my subscription was suspended on January 2, 2011, which was fine. I was contacted by them via email over the holiday period while I was out of town.

After several months of bad referrals, I cancelled my membership. This company did not send good prospects, just lots of unqualified people. Now that I have unsubscribed, I can't get rid of these people. They continue to send me emails although I have asked them many times to stop. Every few days, there is another message from them. They apparently have no site to exchange dialogue making communication almost impossible. If you can't stop these guys, please limit the damage they are doing. The primary damage is financial and mental, i.e. not getting what is advertised and eHarmony's contacts with me after I chose to cancel their service.

About three months or so ago, I decided to save up some money ($25 or so per month ) so that I could join EHarmony to find that "special" someone. Unfortunately there was a three-month membership limit, so it was roughly $75 for me to join. Not refundable, even if you meet that "someone" in less than a month.

I seldom used the eHarmony website that I had subscribed to, and a charge for the next six months appeared on my credit card. I wished to cease my participation and wrote a short, pleasant email requesting a refund and resigning from the service. Their response is included at the bottom of this message. What it says, in summary, is: The auto payment hit and it doesn't matter when it happened, we won't give you back your money. You're now a member of eHarmony for another 6 months. I called the provided phone number and was very politely notified that I had been amply warned about the auto payment feature and that I was stuck. I responded with threats of a credit card dispute and a lawyer and demanded a manager.

I joined eHarmony 3 months ago, signing up for a 3 month subscription. Today, while checking my bank balance, I noticed eHarmony automatically took $139.00 out of my account. I could not find a number to call anyone, so I wrote them an email stating that they made a mistake taking money out of my account, because I did not renew my membership. I received a letter stating, "we are sorry to hear that you are wishing to leave the eHarmony community. Please note that all eHarmony paid subscriptions are set to automatically renew at the end of each subscription.

I asked for a refund because of all the login issues and after two weeks of spending 99% of my time re-logging in to their service and trying several different computers, I had it. So they sent me this long email asking to answer issues I had encountered and about fifteen different questions to answer at length, only to tell me that I was not eligible for a refund ($124.00 for three months and I can't even use the service).

Waste of time, keep making me with weird ** guys, then I asked for ** men only. Waste of money. I cancelled and they better get my cancellation right.

Check your age matching. I am 87 years old and soon-to-be an 88-year-old woman. I do not want invitations from 33-year-old studs. Tell them to stay in their own age. Don't waste their time and waste mine. There's no excuse for this. Thank you! I look forward to seeing this changed. I am visually-impaired and your crazy lettering is difficult for me to read

I am a single working mom of 3 kids. I just had a divorce this year after 14 years of marriage. This summer, I decided to try to do these dating sites and try to just meet someone just to hang out with and spend time with when I had free time (2 days every 12 days). After going on Match.com, I found I was meeting some crazy guys and decided after all the marketing to try eHarmony. My girlfriend told me there were a lot of questions and she personally did not like the site saying it was too much work but thought perhaps it would be a good place for me because Match was more like a meat market than a dating site. So, I thought it was June but looks like July, I tried this site out. The date now makes sense because I had just finished a course for my online schooling to better myself for advancing my career. I spent hours trying to answer the questions and carefully think about what I was looking for and who I was (not hard, I had spent many years figuring that out which is why I'm divorced).

I cancelled my membership with Eharmony 8 months ago and then out of the blue they starting charging me a monthly fee of $22.00 a month. I emailed them immediately and stopped the charges but the 1st month charge they will not reverse even though I cancelled my membership 8 months ago. They claim that I did not go a step further to click off "do not auto renew". This is a scam and bogus charge for their lack of customers. I am shocked and angered by their lack of ethics and professionalism.

I have been a member for some time. However, you have charged me a lot of money and have not made one female contact. Every time I want to contact someone, my password is rejected. Take a look at my record and you will see how many passwords you have given me and not one works. I have my own password and cannot use it because of rejection. This is a robbing website and I just got an email from you saying that my last payment of $19.00 will expire and I have not had one contact that I have been able to talk to. Get with it and and I will send you my password on your request. Otherwise, I shall contact the Attorney General for satisfaction from you which has been nil. Give me a response! I have a page full of other sites and have no problem.

I have been trying to tell eHarmony that I do not have the funds to try this online dating service. But low and behold, the number I got was to a fax machine and the emails that I have received were ones that you could not respond to tell them you want to cancel. Now, I have to wait 24 hours to find out that I probably cannot cancel and that I will probably have to stick with it no matter what. If so, what a big ** mistake that this eHarmony is.

Two of them, I ended up receiving emails from eHarmony instructing that I did not contact them. I found out later that one of them was in litigation with eHarmony over being separated not divorced or single and the other match got a hold of my credit card info and charged for another 6 months with eHarmony.

I signed up for a three-month trial around the end of 2008 and finally got three matches, which were all from New York, shortly before the period was to expire. Two of them I ended up receiving emails from eHarmony instructing me that I should not contact them. I found out later that one of them was in litigation with eHarmony over being separated, not divorced or single. And the other match got a hold of my credit card information and so I was charged for another six months with eHarmony.

Two of them, I ended up receiving emails from eHarmony instructing that I did not contact them. I found out later that one of them was in litigation with eHarmony over being separated not divorced or single and the other match got a hold of my credit card info and charged for another 6 months with eHarmony.

Two of them, I ended up receiving emails from eHarmony instructing that I not to contact them. I found out later that one of them was in litigation with eHarmony over being separated not divorced or single and the other match got a hold of my credit card info and charged for another 6 months with eHarmony.

eHarmony.com has offered 10 days of free communication but it is fraudulent and a scam. They do not show photos of the matches unless you are a paid subscriber and they want you to communicate with a shadow on people they chose. It think it is dishonest advertising.

In order to get any type of customer service or technical support, one has to search through many pages and stumble upon the "magic" link to be able to email them. They do everything possible to ensure they never have to get a communication from a customer of theirs, even if they are a paid customer. They do not want to be bothered by you, they only want your money. After finally emailing them about an issue I had, they gave me the following "secret" phone # for support. That # is 1-800-951-2023. Now their precious secret is out. Call them and tell them to take some courses in customer service. I wasted days trying to resolve the technical issue I had on my own, and hours searching for a way to contact this company.

It was very worthwhile. I was matched up with several good matches, dated two and then ended up being matched with a third guy who is now my husband. It's not a toy, so yes you have to pay to play, but it's worth it.

The site is controlling and slow. I posted a picture which wasn't shown to my "matches." I only received communications after I made inquiries to customer service.

I was conned into a "free" weekend. I did all the testing and then offered a reduced rate for a three month-package. I attempted to use the site and get acquainted with other users. Again, there is no browsing on all profiles, you are only doled out five a day, and found that those did not match my standards of religion, non-drinking, nonsmoking code of ethics. I was sent all social drinkers or moderates, Catholics, Presbyterians, etc. I also was insulted when I went to try to match and told I needed to pay more money after I signed up to get the "personality" tests. I was livid. I complained and then was no longer introduced to any quality matches, just some 3000 miles away. What a farce! This company is bogus and portrays the success of their matching games. I do not agree. They refuse to give refunds and expect a client to pay regardless of their doing their part or making any consultations for their lack of integrity.

I was offered free service. After lengthy questions, they required payment to "view" matches,none of which were actually matches. There was no response from those who "might" be matches. I do not believe any of them ever received any notice from eHarmony. This is such a scam and I have requested cancellation of my subscription.

Wow! What a wake-up call. I have used E-Harmony in the past with no luck. However, they had a good promotion going, so I thought I would try again. I was wrong. I spoke to 2 people and 1 supervisor. For some mysterious reason, my credit/debit card was declined. I immediately called my bank and was assured there were no holds put on my card and there was more than enough money in my account. I called back again since the promotion was only good until the end of the day. Again, they said my bank declined payment.

At the beginning of the really long questionnaire, one of the first questions they asked was your status - they had a box for every time of relationship including married or separated. Since I am separated but not legally divorced, I marked separated. I answered a ton of questions and at the end, they said they couldn't help me because the site was for singles only.

I joined eHarmony for a year for $240.00 in September 2009. I was sure in a few months, I would meet someone. I did meet two people, but none of which fits what my profile asked for. There appears to be no way to get in contact with eHarmony to let them know of my concerns. I am so fed up with this site. I just don't know what to do. I can't believe that there was not one guy out in the MD, VA and DC area that I matched. I wasted a birthday gift of $240.00 on this site.

I joined eHarmony.com today. All I get is men from other states. 2 were from New Jersey. I feel I'm not getting my moneys worth. If I'm doing something wrong, that's why I'm not getting Jersey men, let me know.

I also signed up during the free communication promotion, but after completing a lengthy profile, had to give credit card information just to view a match/profile. I never received any 2-weeks credit.

I had to join for 3 months and my last month has been: 75% matches without photos and most of them are shorter than me. I'm a 5'10" female. Do you think I'm looking for a 5'7" man? Why do they not advertise contact info? Why is it directly to the company?

Well, long ago in 2008, I signed up and paid. That has since lapsed. This past weekend over Labor Day 2010, they had a "free" communication weekend, so I looked just to see what might happen. First off, I had zero new matches. What a surprise! Looking at the 8 old ones, from 2008, I decided not to write to them, as they may well have met and married someone by (2 years?). Now, perhaps they are married and divorced them. They could've died by now. Lo and behold, since Tuesday (the day the free promo ended), I have received a grand total of 8 (funny how they all did this) letters from my old matches (yes I remember their names and cities), all 8 of whom magically "saw" me and are now interested and are "requesting communication". This of course requires a paid sign-up to do.

Mormoral weekend 2010, eHarmony was free. I needed a new password every day to get in. Lots of emails out of my age request. All my requests were ignored. All matches were mostly non-compatible. To access eHarmony with your own email is not possible directly like other sites. You must log in each and every time, very time consuming. This is the 3rd dating rip off site in a row that I've tried. They didn't get my money this time.

I was given a match named "Aramis", which he admittedly said later on was not his real name! His name is Gaspar **, a physician in the Highland Mills area. He must of signed the e-harmony required policy that states all users must give honest and true information.

I was offered a free trial this past weekend, so I filled out their massive questionnaire, which was very time consuming. When it came down to the range that I was willing to explore (30 miles?, 100 miles?, etc. ), I put the option, "anywhere in the world!" I received an email later that stated that they had no matches for me! No matches anywhere in the entire world! Come on! I'm not that bad, am I? Imagine how that made me feel! I went to the internet and was somewhat relieved to find other people unhappy with this company. Apparently this is just a scam. Probably having to do with my low income at the moment. They probably figured that I couldn't afford to be scammed by them!

Their website and their emails are in a perpetual loop. It’s impossible to use them. There is no way to call them, because they do not list a phone number. Their tech support is impossible to activate. It caused a lot of aggravation and waste of money.

I joined eHarmony for 3 months and they were sending a lot of matches but none of them were really a match. I joined again for a year and they stopped sending matches, I may get one here and there, usually without a picture and I need a face to go with a communication. I was very disappointed with their marketing tactics and requested they send my money back but they refused. It took me a while to find their address, contacting them is not an easy task. Now they are asking me to join for another year. Are they kidding!

Once again, I was duped. Back in 2008, I decided to give Eharmony a try. It was a bad idea. The "men" I met were always miles and miles away or really bad matches. After a month, I gave up. Well, much to my surprise, when I attempted to "try for free" last week, I discovered I had to pay first. So, in my ignorance, I went ahead and forked out my $59.95 only to discover that Eharmony had been loading on "matches" for the past 2 1/2 years, can you believe this?

They had a trial membership but they never paid attention to my requests (distance of matches etc.). Also, they will not refund even when I only had it for one day they are hard to contact and it is a service that basically epitomizes the good old greedy business profile so common today. Get them to commit then make it difficult to get a refund or decent service that was requested! I would rather stay single than deal with a company as sleazy as this cute ads but what is truly underneath?

They read the email before it is sent to your match.

I just wanted to let anyone know that you can dispute the charges that so called "eHarmony" is charging you. Please call your charged card company and place a dispute with them. Explain that you can not get anyone at this company to help you. I hope that this helps.

I have been an eHarmony member for 8 months and have had email correspondence with one match! I'm not ugly, fat or stupid. I recently received a match that under occupation was listed "my subscription ends Jan 2! Let's talk now." Since it is August, I doubt this person is referring to January 2011! To me it looks like eHarmony sends out matches that aren't active members! If that's not a scam, I don't know what is.

I purchased three months of eHarmony for $59.95. I was not thrilled with any of the choices I received. I live in Virginia. I asked that they find someone 30 miles away and they send me Ohio! What the heck. I finally find a number to call them and they will not refund my money. Do not use this site. It is a fraud. I specifically asked for nondrinkers that was all they ever sent to me. I am so disgusted at how they seem so good on TV. Do not waste your time or money.

Beware! I can't get out of my contract even though I have canceled the contract twice. I feel as though I am caught in a hurricane! They keep sucking money out of my bank account and I can't stop it! I will keep fighting to get out. Unfortunately, I may have to sacrifice my 1st born child and her three children!

I know that my membership expired either June or July. I just found out from my credit card company that I am still being charged. I want my money back. I cannot find a number for Eharmony. My credit card is still being charged.

Eharmony.com is a scam online dating service. All advertising is false and they rip you off by taking your money and refusing to refund for dissatisfaction with the service. The CS Group is worthless. I have never seen a website that lies like this one does. I want my money refunded and my credit card credited.

I wasted an hour filling out their questionnaire because they had a free weekend. I was told their service would cost about $3,000. I can't afford it and they told me they also couldn't match me with anyone. To me, all it is is a computerized prostitution as we men have to pay basically to have sex. If they expect me to pay, I would have called an escort service for a lot less if need be. I'm tired of being alone and I feel they take advantage of lonely people.

I found out that they have a married man in there, but tells them he is not married. I know his wife and she is trying to divorce him because he is mean and has cheated on her. I just think they should know about him and his name.

eharmony hadn't sent me a single member from June 12, 2010 to the end of my contract, July 26th. I thought my membership was expired since I hadn't received members and turned-off the automatic renewal subscription. But I am charged for an additional 6 month membership.

They advertise to the public offering a week trial period. I took time to upload pictures, fill out extensive questionnaire, etc. However, one has to pay to be able to communicate with other party after going through the question and answer forum. This is blatant false advertising and it affects both parties. I can't respond to the other party unless I am willing to pay. The person on the other end doesn't get a response and never really knows why. Basically he will assume that his request was ignored by me.

I replied to a free trial offer and did not get anything real for all the time I spent filling out their application. They offered free communication and gave no pictures, no email availability and only very stilted fill out the form communication. Seemed like false advertising to me and no response to my inquiries.

Dear Readers, I am resorting to this email because e-harmony is not a reputable dating service. Do not waste you time, energy and hard earned money joining them. First of all, there is no such thing as free trial, you see no photos unless you join. How long those profiles been in their archives? Only God knows. After I tried to benefit from their free trial advertisements, I did fill in and answered almost 150 questions they were asking in there sign up form. I discovered I get to see no photos, much less get to chat to any of the members.

I am very disappointed in this dating site. They offer a 10 day free communication week. I feel this is false advertisement. I spent a lot of time with the cat and mouse chase to find someone and finally get to the e-mailing stage only to find out that I am not able to do that unless I subscribe to their service. What a rip off! Now I have people on the other end thinking I must be some kind of weirdo or something not wanting to talk with them. It's a shame they do business this way. A complete waste of time, mine and theirs. I will never use this site again and I hope others will think about this before they start on a journey that will never come to pass.

eHarmony has been advertising on TV and the internet 10 free trial days to use their online dating site. During the trial period you cannot see pictures nor can you email making it impossible to form a true opinion of the dating service. My personal experience tells me their advertisement is fraudulent due to limited disclosure. You are led to believe that you have full access when in fact are limited unless you join.

I was truly disappointed by eHarmony Dating Service because after filling out multiple pages of compatibility forms, they told me I was not allowed to use their service. Let responders decide on that. I was married three times but with tragic circumstances, two times leading to divorce. That does not make me a bad person but would not lie about it.

I rejoined after receiving several emails virtually pleading me to do so. When filling out the form, I specified it was for one month only and completed the box specifying termination after 1 month. Imagine my surprise and disgust to find that they renewed my membership without asking me.

They advertise on TV a free communication week however you cannot really get to communicate to matches because they control the conversation so you cannot actually communicate with anyone freely. This is bait and switch and I am glad I didn't give them my credit card number. What a waste of time!

eHarmony offered a special monthly rate and every time I went in, it solicited again for joining. I could not cancel my membership after 3 days as there were no persons or e-mails to write to or call. I found them fraudulent. 23dollars/month for nothing and I want out!

I have been approaching lawyers on a class action suit. E-Harmony does use profiles of people that are no longer paying therefore you will never get a response. This is consumer fraud. I made a complaint to the BBB and E Harmony did refund some money. However, since I am not a paying person, I do not want my profile in cyber space so some person thinks that I did not respond and they would feel bad. The site gives false hopes.

Service does not provide matches, and states that I have to broaden my distance settings to receive matches. I want local matches. I live in one of the most populated states in the union (NY) and my distance settings include one of the most populated cities in the world (NYC). You can't tell me there are no single white christian men between 42-56 in that geographic area! Also, once in a blue moon, they do send a match but they usually are non-responders, which likely is because they aren't paid members. They make it impossible to contact customer service.

I joined eHarmony in response to their ad that promised all of these matches. I had 3 payments. While payment #1 was being processed, I got some matches but none of them were really there. The one who did respond had been married multiple times and was a carnival worker. I have been married once and had a PhD. I have had no matches at all day after day, week after week, nobody, nothing. You cannot contact them.