Kaspersky Anti-Virus Reviews

I purchased Kaspersky Antivirus online on May 15 2021. Kaspersky then received their payment that day but I still received messages that my computer wasn't protected. Good luck getting any help on account or technical issues unless you like to go in circles. I did eventually create a ticket but never got a response.

Bought the Kaspersky internet security and the $10.00 automatic download. The download did not work and unless you are ready to sit for your next masters exam, the download instructions almost work so you can do the required research to figure it out. The "chat feature" does not work for additional help and there is no one to talk you. Baby you're on your own after they have your money.

I purchased this antivirus program a year ago, then tried to obtain help from tech support but was unable to obtain any communication from them. Therefore I canceled the service, notified them, and obtained a different antivirus program. Last week I was notified that my PayPal account had been billed for renewal. I let PayPal know what happened, and they canceled the automatic billing that had been begun when I purchased the service without my knowing it. I started a case in an effort to obtain a refund but my case was denied by PayPal. I'm not happy with them either. But Kaspersky made it impossible to even log into my account to change my preferences or cancel. They sent links that would not work. I do not believe this is an ethical company at all!!!

I was looking for a good free anti-virus protection program and this was viewed as the best, but as I was getting more automatic updates, I started receiving large popups, to pay to update, which I couldn't remove unless I exited whatever I was doing because it was in the way and I couldn't continue whatever I was doing. Very annoying when you work from home. I had to uninstall the program.

I downloaded the trial and was basically satisfied with the software and was going to purchase it. It said I would be guaranteed the same price It was offered the day I started my trial. That was a lie. I had used their anti-Virus before, and couldn't remember why I stopped using it, and then I remembered as soon as I got on the phone with their tech/customer support staff.

It took over 3 hours to simple clean up my computer with no communication. Very sad. Asked to speak to a supervisor and did not get. It was like she was helping other customers and I was on hold. I have been with them for years and was happy until they changed the chat. All I had to do was hit the chat button but not now. Check out other securities.

HORRIBLE CUSTOMER SERVICE, I called because I had a problem with the passwords and they told me that in 2 hours they would call me, that never happened they just called the next day, I no longer need them.

I have used Kaspersky for about 5 years. The anti-virus protection is very good. I went into my account on the website today and found it difficult to change my own phone number and to delete an old payment method. The Chat came up and I wrote about these issues. They suggested that I call them. I told them I really didn't have time and just wanted to change my information on the website. They sent me a form to fill out to change this info. Forget it! It seems pretty backward for an otherwise avant-garde company.

Two of my Laptops suspected to be infected by virus. So, I bought Kaspersky Total security 2 licenses for my both Laptops by May 20. Since then their technical team is unable to fix the issue. They are the dump to the core. They provided Indian customer care number is never get reachable and their technical support engineers are with no or less knowledge about the Antivirus. To provide them the Traces (took my 120 GB space) I needed to delete my personal data up to 40 plus GB data. I am surprised that these couldn't fix a home system in 2 months?

Because I used this anti-virus in the past and had good experience I decided to purchase it and install it on my new computer. First bad experience was an attempt to download after paying for a subscription ended up with a notification that I needed to purchase the program after I already had. This was not resolved easily.

I tried to renew my software licence. My payment was processed and I received activation code. Code does not work since I moved to diff. country. The troubleshoot instruct to contact tech support and write a detailed letter but I could not access it anywhere from the site and when I click on tech support it takes me to page for double authentication asking to renew the password as if I am creating new account and the message comes out that e mail is associated with another acc_ MINE! It is soooo difficult to get hold of tech support and the experience is terrifically frustrating. System is asking me to give password that it hides from me. I there are no clear contact details on who to contact and how and I ended up running in circles and being locked out of the account and keep knocking on the closed door.

This best company for security for computers and phones. They make sure you're always safe. Always updating. The price of 1 year is great and they do offer free limited protections. Either way you still have some type of protection. They have five star rating. One year is around $14.00 dollars that you cant beat for phone protection. You try the rest. Now try the best on market.

My POV is that the easier antivirus tool available today. Very simple to use and UX experience drive us quickly to answers that we need. The way that performs automatic updates is transparent for us most of the times. Very good.

Have use it for years then something happen. On the PC had to unload it and then reload it in the AM. Then talking to my son that is IT. He upgraded my system to 10. He say Microsoft is still the best to use. I could try again this year on the PC and laptop. Tho, not sure? The price is good for three pc and updates are good. Another thing my son mention. Some anti virus companies will install to block others anti virus if you don't plan to renew. Which I can understand and agree with.

I do not recommend this antivirus. Windows 10 includes the Windows Defender and nothing I have seen shows that Kaspersky is superior to this utility included in Windows 10. I am also concerned that this software is from a Russian Software company. I do not want my computer security to be from a company who uses our computer systems and internet to hurt the USA.

Only have on cell phone and has provided great protection. Given 3 on support and warranty as never used services. Need home computer protection (have used McAfee and Norton in past) but difficult to afford right now. ☹

Great software. Stops all kinds of spyware malware. Protects your email account. Overall a great product. I was using Norton. Just could not do the job securing the 4 desktops and 4 laptops in my home. I feel the software is protecting our whole family's privacy. Would recommend this to anyone who has security issues.

I love Kaspersky. I have had it for 2 or more years and have never had a problem. I have it on my phone and tablet. My husband does as well. I would recommend it highly. We have tried many of the other security programs but Kaspersky seems to be the best for us.

Simple to install on PC, laptop, and cell phone. It ensures me daily that it is working. Has nice features like secure connect when you are using public wifi. Has a nice dashboard that displays all the relative data about Kaspersky in one convenient location.

Have used for at least 6 years and never had a problem. Friends have experienced virus's on their pc's and I always recommend Kaspersky! Afterwards they tell me they are also happy with it! I will never use a different one!

I have used Kaspersky for 8 years and have been very satisfied. I also use avg computer tuneup. It may be out there, but an email checker for spam would be nice, i.e. if the sending address does not match the subject as in pay pal notification form **....

I had a terrible experience after being with them for some time. The scanner quit working and I couldn't get a hold of support. Ended up directed to a scam outfit named Global Install who tried to con me. When I finally got hold of Kaspersky all they could say was "sorry for the inconvenience".

I have been with Kaspersky for several years. It has helped me several times keep my computer up to date. I had Kaspersky while still in Saudi Arabia for 7 years. It's nice to have because if a problem comes up they are there to assist.

This antivirus has kept me safe from harmful viruses. The first time I had heard of this brand was almost 5 yrs ago when I purchased a new laptop. I asked the employee from Best Buy which antivirus was the best, and they recommended Kaspersky. I am very satisfied.

I have tried other services, but Kaspersky has always caught any “intruders” and disposed of them for me. Best part is it doesn’t slow down the computer while it runs in the background. I use Kaspersky on all devices and the cost is extremely reasonable.

Since I am staying in Japan, the regular available option to buy the software is in Japanese language. I purchased the same from Amazon.jp, only to realize later that only Japanese language can be used with the software. There is no option to change the language! What about foreigners who stay in Japan? Are they not important? I contacted Kaspersky support and they told that they cannot do anything as I purchased from 3rd party. Amazon.jp says product is non refundable! Utter waste of my 10k!

The My Kaspersky program hindered Gmail loading at times and worse, a hacker was able to get into the program and change my private email address and password thereby sabotaging the parental control applications which could not be fixed on my end. Contacted their support line and tech guy said it would cost $200.00 to fix.. I don't think so! Won't be renewing my subscription with this outfit.

I used this product for several years. I clicked 14 day pop up to renew. I stopped at mandatory auto renewal button, opened chat window, stated my concern about forced auto renewal. It put me into a long wait queue. Waited 15 minutes then decided to go ahead. Most people cannot wait and Kaspersky uses that to wear you down. But then it would not accept my renewal. Another long wait to have a salesperson call me. They wanted permission into my system but the permission box to allow them access never came up, I lucked out but salesperson was pissed. They then tried very very hard to upsell me to more expensive product way beyond what I already had and which was designed for a large family. Very pushy but I finally made my wishes clear I didn’t want it.

I installed Kaspersky Total Security (Free 30 Days Trial) in Windows 8. An error of graphics was showing when it was installing. When I started using it my laptop was restarting automatically. I couldn't do anything. It didn't give me any chance to uninstall it. I wanted to try how this software works. Later I refresh my Windows at a certain point. By that way I removed Kaspersky. I don't recommend it at all. Norton is much better even you pay little extra. Be aware of before using Kaspersky.

Tried calling and they have a bunch of random numbers and all customer service reps are so rude and not helpful at all!! I had a simple problem. I was charged 20 dollars on my PayPal for Kaspersky internet and I never got it on my computer. They could have told me how to download it or given me my money back since I never got it. But they did nothing except tell me to call other numbers!! and they were so rude and did not answer any of my questions.