Hotspot Shield Reviews

4,885,129reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
+1 more
Author picture
Edited by: Jon Bortin

About Hotspot Shield

Hotspot Shield offers both free and paid VPN plans designed to keep your online activity private and secure. It helps you bypass geo-restrictions, access blocked content while traveling and safeguards your IP address and personal data on public Wi-Fi networks. You can get started with its basic VPN service for free by signing up on its website.

Pros
  • Stream without throttling
  • Works on public Wi-Fi
  • Access to blocked content
  • Free basic download
Cons
  • Premium features require payment
  • Not compatible with all devices

Helpful Reviews

Cupertino, CA
Verified purchase
I travel a few times a year and always used Hotspot Shield product to catch up on the news and favorite TV shows. It also sometimes takes the hassle out of checking my banking det...

Read more

Toronto, ON
Verified purchase
I'm usually turned off by products that claim they're the 'fastest' out there, especially at price points that are comparable to alternatives. That's why I was blown away by Hotsp...

Read more

What is Hotspot Shield?

Hotspot Shield is a VPN provider with a free basic plan that includes essential privacy features and paid premium subscriptions that unlock streaming and gaming modes, faster speeds, more virtual locations and support for multiple devices. Its VPN prevents websites from discovering your IP address and unblocks restricted content and blocked websites. Hotspot Shield protects your identity from trackers, so your web experience is private and secure.

Hotspot Shield’s VPN connects to 800+ servers in 125+ virtual locations, letting you access sites and streaming content all over the world while protecting your security. You can watch movies, TV shows, sporting events and live shows and listen to music online from any country, depending on your plan.

» RELATED: Best Identity Theft Protection Services

What does Hotspot Shield do?

Hotspot Shield is a virtual private network (VPN) service that encrypts your internet activity to help protect against hackers, identity theft and online surveillance. It also allows you to access geo-restricted content by masking your IP address, which can be useful for streaming services like Netflix, YouTube and Disney+.

Both free and paid versions include essential security tools like an internet kill switch, anti-phishing protection, DNS and IP leak protection, Smart VPN routing and access to Catapult Hydra, OpenVPN and IPSec protocols. Users also benefit from unlimited data and access to over 800 fast VPN servers.

The free plan offers:

  • One virtual location
  • Connection on one device
  • Speeds up to 1 Gbps
  • Support for Windows, Mac, iOS and Android
  • Access to core privacy and encryption features

The paid plan unlocks additional benefits, including:

  • Access to 125+ virtual locations
  • Support for up to 10 devices
  • Compatibility with Linux, routers and smart TVs
  • Optimized modes for streaming and gaming
  • 24/7 live customer support

Hotspot Shield does not log user activity or IP addresses, and it uses military-grade encryption and a TLS-secured connection to protect data in transit. Advanced features like traffic obfuscation, Tor over VPN and DNS filtering are also available in both plans.

» LEARN MORE: Online Privacy and Security

Is Hotspot Shield free?

The Hotspot basic VPN download is free. It offers subscriptions starting at $12.99 per month. You can get a discount with a yearly subscription and pay $95.99 annually. Subscriptions automatically renew, but you can cancel anytime. At the time of publishing, Hotspot Shield is also offering a 7-day free trial of its premium plan. All paid subscription plans come with a 45-day, no-questions-asked money-back guarantee.

Hotspot Shield FAQ

What is Hotspot Shield used for?

Hotspot Shield’s VPN keeps your data safe from hackers while you use the internet on multiple devices. The software also allows unrestricted access to blocked websites and services. It also works on unsecured public Wi-Fi hotspots.

Does Hotspot Shield have an app?

Yes. Hotspot Shield is available for download on Android and iPhone devices.

Is Hotspot Shield available everywhere?

No, Hotspot Shield is not available everywhere. Although it offers servers in over 125 virtual locations across 80 countries and supports many devices and platforms, access can be limited in some countries due to local laws, government restrictions or app store availability. Some advanced features and the router VPN option require a Premium subscription, which may not be available or fully functional in all regions.

Does Hotspot Shield hide my IP address?

Yes, Hotspot Shield can hide your IP address and location.

Does Hotspot Shield take your data?

Hotspot Shield does not log any information that links your identity or account to your VPN activity. It does not keep records of the websites you visit or apps you use while connected. This means your browsing remains private and untracked.

What devices is Hotspot Shield compatible with?

Hotspot Shield is compatible with Windows, macOS, iOS (14+), Android (8.0+), Linux, Smart TVs and many routers. However, it is not supported on Amazon Kindle, Sony devices or game consoles. The Google Chrome extension is no longer available.

Still have questions?

Is Hotspot Shield safe?

Hotspot Shield uses military-grade 256-bit AES encryption and a proprietary protocol called Hydra to secure your internet traffic. It masks your IP address, preventing trackers and internet service providers from monitoring or throttling your connection. Hotspot Shield has undergone an independent security audit by Aon plc, verifying that it does not log your browsing activity in any way that can be tied back to you and supporting its privacy claims.

While many advanced security features require a paid subscription, the free version still offers basic privacy protections. The VPN is a solid choice for business travelers and families needing to protect multiple devices with premium plans supporting up to 25 devices.

Overall, Hotspot Shield’s combination of encryption, no-logging policies and independent auditing establishes a trustworthy level of security for most users. However, as with any VPN, it cannot guarantee complete anonymity or security against all online threats.

Hotspot Shield Reviews

Filter by Rating

  • (4)

Popular Mentions

    How do I know I can trust these reviews about Hotspot Shield?
    • 4,885,129 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Hotspot Shield?
    • 4,885,129 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Verified purchase

    Reviewed Dec. 26, 2019

    Great product and have recommended to my colleagues! Excited to see more features come out in the new year. Best VPN I've used - in terms of speed and reliability. Particularly impressed when watching videos and streaming. Use it on Android and my Mac laptop.

    Thanks for your vote!
    Verified purchase
    Installation & SetupPrice

    Reviewed Dec. 18, 2019

    I'm usually turned off by products that claim they're the 'fastest' out there, especially at price points that are comparable to alternatives. That's why I was blown away by Hotspot Shield. The setup was easy and it was lightning fast, almost didn't feel like I was using a VPN at all. I tend to stream a fair bit, and haven't experience any lags yet. I'm currently on month-to-month but will likely change to annual soon.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about VPN Services delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Reliability

      Reviewed Dec. 17, 2019

      I use Hotspot Shield almost every day for streaming tv and I've also heard it's great for torrenting movies (I totally don't do that though). It's faster and more reliable than the other VPNs I've tried (nordVPN, expressVPN, etc) - 4 months and haven't had any issues with it so far.

      Thanks for your vote!
      Verified purchase
      Price

      Reviewed Oct. 10, 2019

      I travel a few times a year and always used Hotspot Shield product to catch up on the news and favorite TV shows. It also sometimes takes the hassle out of checking my banking details, since some of the tools are blocked for overseas users. And it's great to shop around for the best price (airline tickets or car rentals - saved as much as $200/week on rental).

      Thanks for your vote!
      Loading more reviews...

      Hotspot Shield Company Information

      Company Name:
      Hotspot Shield
      Website:
      www.hotspotshield.com