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Buyer's choice awards

Home Alarm and Security Systems

How did we pick our winners?

The Buyer's Choice Awards, driven by consumer feedback, incorporate over 4 million reviews from ConsumerAffairs website users across the United States. These awards are based on sentiments important to consumers in various categories, identified through web research, and include assessments of whether consumers had positive, negative or neutral experiences with companies.

Best Customer Service Winners

Established home security provider offering security devices, prebuilt security systems and customizable systems. Choose from professional installation or DIY installation. Offers 24/7 monitoring services nationwide.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring
  • Nationwide availability
  • Integrates with Google Nest smart home devices

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Best Equipment Winners

Established home security provider offering security devices, prebuilt security systems and customizable systems. Choose from professional installation or DIY installation. Offers 24/7 monitoring services nationwide.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring
  • Nationwide availability
  • Integrates with Google Nest smart home devices

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Best for Installation Winners

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps

Best Monitoring Winners

Established home security provider offering security devices, prebuilt security systems and customizable systems. Choose from professional installation or DIY installation. Offers 24/7 monitoring services nationwide.

  • Variety of equipment to choose from
  • Customizable packages
  • 24/7 professional monitoring
  • Nationwide availability
  • Integrates with Google Nest smart home devices

Professional monitoring costs $44.95 to $69.95 per month. Upfront costs start between $0 and $149, including installation. Specializes in security cameras, smart-home devices and alarm systems. One-year warranty on equipment.

  • System relocation options
  • Equipment warranty
  • Well-liked technicians
  • Easy installation

Monitoring fees start at $24.99 per month. Professional installation included with online purchases. Typical commitment is 60 months with financing; month-to-month available with upfront equipment purchase of $199.99.

  • Fully customizable systems
  • Compatible with Google Home and Google Nest
  • Useful mobile app
  • Helpful sales reps