Subaru Outback Reviews
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About Subaru Outback
The Subaru Outback is an SUV. Older models are station wagons. Read more Subaru reviews to learn about other models.
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Subaru Outback Reviews
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Reviewed Dec. 19, 2019
Our Subaru Outback is a very good, well built vehicle that we have been very happy with. It is solid and almost impossible to get stuck, especially in the winter (with snow tires). Although it is classified as a station wagon, not an SVU, it's ability to haul stuff is amazing. I will probably never buy another Subaru however. Why? First, all the dealerships I deal with where I live are poor to awful. They treat their employees poorly and are very bottom line focused to the detriment of providing good service and a positive feeling when you buy a car from them. Second, they do not have an electric, environmental friendly vehicle available nor do I expect them to be able to easily catch up enough to be able to produce one.
Reviewed Dec. 18, 2019
Subaru builds the Swiss Army Knife of cars. Nothing flashy. Conservative and incremental style changes. The four-wheel drive is unequaled in snow or rain! Lowest depreciation! The first car I have ever kept for more than 7 years and more are expected.
Reviewed Dec. 17, 2019
A safe, roomy, dependable, no frills car which explains its popularity. The 4 cylinder engine is a bit underpowered when it comes to passing, but the ride is solid and smooth. The all wheel drive is amazing in mud or snow. I have over 62,000 trouble-free miles on mine and expect it will go another 100,000 with little more than routine maintenance.
Reviewed Dec. 16, 2019
My 2018 Outback replaces my 2011 Outback. I opted for the 3.6R package and with the CVT transmission is a great match for the Texas Hill Country. The suspension has been improved and the vehicle tracks much better. Safety features with Isight is fantastic and very intuitive. Very comfortable interior and it is very roomy. CVT transmission is much quieter. Economy is still excellent. Visibility is very good.
Reviewed Dec. 15, 2019
I have a 2015 Subaru Outback. It has a different transmissions than previous years. It is very dangerous because when you are backing out of a driveway onto a road and you put it into drive it takes 2 or more seconds for the vehicle to go forward. It increases the likelihood of being rear-ended. The back up camera indicators take 5 seconds to appear which does not happen in other vehicles. After starting and stopping the vehicle 5 or 6 times, the battery goes dead. After the 5 year warranty expires things immediately need replacement or repair (radio system $1,000, Battery and more). Go for a 7 year warranty. I am going to consider another vehicle next time I buy one.
Reviewed Dec. 13, 2019
My 2015 Subaru Outback is a fault-free AWD "wagon" possessing sure-footed, comfortable driving. I haven't had "one" problem with this car... Amazing... from the word "go." Fit and finish are excellent!
Reviewed Dec. 12, 2019
It provides a very comfortable ride, especially for long distances. I love the seats and back support. The vehicle size is perfect for our family, and it is a safe car. We appreciate that the local dealer contributes to local charities. This is our third Outback.
Reviewed Dec. 11, 2019
Economical, peppy performance, good ride and outstanding control during hazardous conditions such as snow and ice. My first snow experience the car was equipped with normal street tires w/o chains. Didn't have a bit of trouble.
Reviewed Dec. 10, 2019
I have a 2017 Subaru Outback, it is great car! My job requires daily driving to different locations, the Outback is great on gas! It is a safe, stylish and has plenty of room for cargo, friends and family and of course our best furry friends!
Reviewed Dec. 9, 2019
Subaru of America, Inc. has failed their customer service test. My 2012 Outback has mostly been a pretty good workhorse but this $2,000 repair has me reconsidering recommending a Subaru to anyone. I only have 172k miles on it, which is a little more than half of what I had on my Nissan or Toyota in the past. The issue with the transmission is one that Subaru issued a warranty extension rather than a recall on 1.5 million cars. I called to ask for some type of rebate or coupon to help with the cost of a repair that they have helped others with but since I'm past the warranty extension, they offered a discount on a new car? No thanks, I don't need a new car, I just need help paying for a new valve body which should never need replacement in the first place. I won't be buying another Subaru.
Reviewed Dec. 9, 2019
It is a very safe and powerful car. Lots of cargo space. Feels very agile on the highway. The gas mileage is way above what you would expect from this car. I would definitely purchase another Outback.
Reviewed Dec. 8, 2019
This car is safe, reliable, and has enough room for a family to go on vacation or a single person to go camping. I moved all but the biggest furniture out of my house with this car, and never questioned my ability to do so. I highly recommend this car to everyone I meet.
Reviewed Dec. 6, 2019
RE: 2017 Subaru Outback. I was most impressed at this car's ability to climb a steep hill from a dead stop. Unlike 4 wheel drive trucks that have a low range transmission choice, this car does not have that low range but it doesn't seem to have any problem climbing. Continuously Variable Transmission & the best All Wheel Drive system are the reason I'm sure. It's a nice comfortable car too. Gets good fuel mileage too. This is a great car.
Reviewed Dec. 1, 2019
We have been driving Subarus for many years. Subarus have been dependable and high on the safety rating. We ran a driving school for over 20 years and most of those were in Subarus because of their safety rating.
Reviewed Nov. 30, 2019
This car is perfect for us. It is easy to get into and out of for my husband. It has a very smooth ride which spares his back. The safety features are very good in terms of keeping you informed about what is going on around you. I actually feel that if we were in a crash, we would survive. Finally, with the collision braking, I am confident I won't run into anything or anyone. The warning of things coming up behind you is particularly useful. There are so many good features of this car which is so reasonably priced that it is difficult to list them all. Finally they have Starlink for emergencies and unlike other services of this type it is quite affordable. (three years $148). There's nothing I dislike about this car and I am picky!
Reviewed Nov. 26, 2019
I purchased a 2017 Subaru Outback 3.6. At only 60K miles the drive seat is separated between the leather seat and vinyl trim seat panel. I called Subaru Fairway Greenville, SC and Subaru Corporate for support on this defect and received the standard answer - we make great products and your car is past warranty. I am very disappointed in the lack of craftsman in their leather trim (vinyl seat).
Reviewed Oct. 15, 2019
I own and drive a 2017 Subaru Outback Premium. I like this car and enjoy driving it. My car has the full Eyesight safety system. On September 27 2019 I was driving southbound on the Northeast extension of the Pennsylvania turnpike. I was a few miles south of the Lansdale exit in the middle lane of three. The road was dry, the weather clear and temperature about 80 degrees. I was driving between 65 and 70 mph. A car passed me on the right at a high rate of speed and pulled into my lane in front of me.
My Subaru pre-collision braking system slammed on the brakes and brought me to an abrupt stop in my lane. I had no control of the vehicle. My wife was screaming “ What are you doing ? What are you doing ? “My eyes went to the rear view mirror to see who was going to hit me. My foot stayed on the accelerator trying to keep moving. The pre-collision braking system finally released the car and I was able to move again. I moved to the right lane and put my emergency four way flashers on. It happened two more times in the next mile. I pulled over and called the dealership and they advised how to turn off the pre-collision braking system. On October 3rd I took my Outback to the Ciocca Subaru dealership in Allentown Pa. They kept the car for a week and claimed there is nothing wrong with their Eyesight system. I don’t feel safe driving this car. Gary
Reviewed Aug. 12, 2019
We have a 2017 Subaru Outback that we are having to replace the engine in. We live in NC and the car broke down in UT on the side of the road. Had to have it towed 125 miles to dealership. They wanted $7500 to repair. Had it towed again to another shop and they suggested replacing motor. Still $4500, plus shipping the car back to NC. This car has 80,000 miles on in and needs a new engine? I thought they were supposed to last 200,000 miles! What a joke!
Reviewed June 8, 2019
When my wife asked me what car she should drive to replace her 2012 Toyota Corolla S which lack clearance and power, I suggested a 6 cylinder Outback. Subaru stood behind my 2013 Outback when an oil consumption problem developed. It has been two months and my wife has been very happy with the overall performance of the car. An added bonus, the driver assist features are making us better drivers! Happy wife=happy husband.
Bakersfield California

Reviewed May 28, 2019
I've taken in my 2016 WRX cause it wants to stop when slow down to an idle. The tech said it was cause my oil was 3 months old. So I changed my oil prematurely. As it was synthetic that did little but cost early oil change. It still wants to stop. I'll take it in again. He will probably tell me my carpet is dirty, it's gonna cost me $100 to diagnose. Will see.
Reviewed March 9, 2019
My CVT transmission starting failing at 117K miles on my 2013 Outback. Subaru wants $7600 for a re-manufactured transmission. Book value on the car is only $7500. Subaru's Customer Care response is "Too bad for you. We'll give you $1000 to use toward a new Subaru." No thanks. Never again. They obviously know there are 1000's of issues with these transmissions, but they extended warranty to 100K miles instead of doing a recall. The average failure was projected at 94K miles and mine was on the higher end so I'm out of luck. The fix will cost more than the car will be worth if I got it repaired. I guess a return customer (or any other customer) doesn't matter. Looks like my Subaru is worthless at 118K. Russ. Connecticut.
Reviewed Feb. 26, 2019
I am writing to express my concern regarding the quality of the Subaru Outback windshield. On December 21, 2018 I purchased my first Subaru. It is a 2019 Subaru Outback Limited. On January 11,2019 a rock hit my windshield and immediately cracked beyond the point it could be repaired. Because it was obstructing my view I had to have the entire windshield replaced.
On February 15,2019, four days after the windshield was replaced, another rock chip that immediately cracked to a size larger than a dollar bill, beyond repair. I had expected better from the Subaru brand. I decided to purchase a Subaru Outback for the quality and reliability. However after experiencing the poor windshield quality, I may not purchase another Subaru.
For a little background, I have had the same commute for over ten years. With other vehicles I have experienced rock chips, which I have been able to get repaired and never had to replace the windshield. I have driven lesser quality and less reliable vehicles and have never had to incur the out of pocket cost that I have with the Subaru Outback with 3 months of ownership. To put this in perspective, the cost of one windshield replacement equals the cost of one month of daycare for a toddler, one year of auto and homeowner’s insurance or two Epi Pens. This expense goes far beyond the annual routine maintenance I expect to pay on any vehicle.
Reviewed Feb. 6, 2019
2019 Subaru Outback 3.6r limited - The navigation systems has not worked since I bought the car. They even replaced unit in order for me to get directions to an addresses in Arizona from my home in Minnesota. It takes over 45 then the system times out. Have done all the updates etc. Still no good. Don’t waste your money on the Subaru navigation system. Worst thing I have ever seen. Per dealer and Subaru this is the way it works.
Reviewed Jan. 30, 2019
Was at a stop light when two cars crashed into each other forcing one car directly back into me severely damaging my hood and front grill. Fortunately my airbags did not employ but now I wish they did so they could potentially deem the car totaled. Had my 2011 Outback repaired then one issue led to another. Constant variable transmission (CVT) problems (could have recalled if I had less than 100K miles but I had 120K) after then radiator and overheating issues now a head gasket. All to the tune of $5500 within one year! And this was after I just paid off the car! With this experience, I will not buy another Subaru.
Reviewed Dec. 31, 2018
We purchased a new Subaru Outback and although the car is nice the problems just keep on coming. First the hatch would not close. I am sure most dealers wouldn't have believed me, my dealer said he wouldn't if he didn't see the problem with his own eyes. The hatch would get close to closing and then raise back up. The problem kept happening until finally they replaced some sensors. Then the sunroof wouldn't close until you held your hand on the button all the way. Again it would get close and then open back up. Finally they fixed that problem.
Now water is draining into the passenger floor. Took to the dealer and they tried to say it was debris in the reserve or something. Regardless of what it is have never had the water actually drain INTO THE CAR, with any other vehicle I have owned. There are trees in the world and Subaru knows they have a design flaw and are leaving it to the dealerships to develop bad relation with their customers over this. I can probably fix the problem on my own but, my 75 year old mother couldn't. One hundred and fifty to fix each time?? This is my first and last Subaru I will own.
Reviewed Nov. 26, 2018
I have a Subaru Outback (2011). It got to 101000 miles and started acting unusual (shuddering, jerking when shifting. It is a CVT really, and when it does that shifting thing there is what seems to be a belt squeal). I called Subaru. They were aware of the problems of this type but refused to do ANYTHING ABOUT IT. I was told that it was out of warranty. Warranty expired at 100000. They have made sure of two things, 1 I will NEVER buy a Subaru again, 2 I will avoid any car with a CVT transmission. It would be easier to take this treatment if it weren't for the $8000.00 price tag to get it fixed. I think I will trade it in and make it someone else's problem.
Reviewed Oct. 22, 2018
This is a beautiful absolutely wonderful car, except, it is getting about 15 mpg city. After driving less than 100 miles, I've used almost a half tank. It seemed a little poor at first, but now it's just awful. Dealer says nothing is wrong. I have a lemon. I have never been so conscious of how much gas I'm using. Even my 2013 Volkswagen gets better mpg.
Reviewed Oct. 20, 2018
2011 Subaru outback CVT failure at 114 miles. Expensive fix equivalent to blue book value of car. Other than that the car has performed very well. Due to expense I would have given the car a 1 star rating except the local dealer (Subaru of Nashville) has bent over backwards to help. Personally I think the early CVT transmission should be recalled... certainly a safety hazard... and no repair should be so expensive. I will be trading my CVT transmission for manual transmission but stick with Subaru, because at 60 years old I've never has as good experience with dealership as I have with Subaru of Nashville.
Reviewed Oct. 18, 2018
I purchased our 6th Subaru, an Outback, new in 2013. In 5 years we’ve put 126,000 miles on it. It’s maintained scrupulously by the dealer. After 2 years the oil light began to appear about halfway through the oil change interval. I learned to keep a bottle of oil in the trunk. The dealer tried to assure me it was normal for cars to use up oil between changes. This week a clicking noise started while the car was in motion. The dealer said the noise comes from the transmission and will cost $7,400 to replace it. An independent garage in town confirmed the diagnosis and will replace the transmission with a Subaru factory rebuilt transmission for $5,500. Needless to say I’m disappointed with Subaru. We normally drive our cars for 8-10 years or about 200,000 miles. I have not attempted to contact Subaru because the car is beyond their new extended warranty.
Reviewed Oct. 15, 2018
My wife's 2013 Crosstrek has used a quart of oil every 1,000 miles since it was new. Now it's out of warranty and there is a class-action lawsuit regarding the issue. I bought a new 2018 Outback with a 2.5 liter engine, not the smaller 2.0 liter engine that the Crosstrek uses. And it's been in the shop 5 times for the same "popping" problem and it's still not fixed. I've contacted Subaru of America four times and they just string you along hoping you'll give up. No resolution from them, either. I should have spent a bit more and bought a Honda CRV or a Toyota RAV4. What a mistake buying another Subaru was. Fool me once, shame on you. Fool me twice, shame on me!!!
Reviewed Oct. 12, 2018
We bought a new 2018 this year and have had nothing but problems Bluetooth radio defective... Radio blares, can't shut off or turn down Blue tooth system defective. Have gotten nowhere with dealership. (Burke Motors in Cape May county NJ) or Subaru! Now we need to call lawyer. This is a lemon and we found out Subaru KNEW about issues and sent cars to dealerships anyway. I thought Subaru was a reputable company but they are HORRIBLE to deal with.
Reviewed Oct. 12, 2018
2016 Subaru Outback began idling rough about 6 months ago. It would vibrate violently when stopped at a stop light or any other stop position. The 2016 Subaru Outback is still in warranty and the car spent 16 visits to the dealership for review and diagnosis. They took my money and Subaru couldn't contribute any assistance as they rely on dealership for diagnosis. The experience was exhausting reaching out to corp then to different dealerships. Subaru corp offer $1000 toward a new vehicle, which doesn't cover a fraction of damages and expenses or loss on vehicle. I sold the 2016 Subaru as it was not reliable and took a $10k loss on the car. Subaru warranty is of no value if they can't diagnose the issue. I realize this is a lemon but Subaru didn't care. Subaru could work on customer service.
Reviewed Oct. 4, 2018
I bought my 2013 Subaru Outback Premium 2.5i 6 months ago from a used car dealership. I have been so impressed with this vehicle and have been so excited driving it through Montana. But now, I am started to have transmission issues. I took it to a shop and they stated it was an issues with the CVT transmission. He's seen this issue a lot with these vehicles and there is currently an extended warranty on the transmission. MY car falls right out of the mileage range by 20,000 miles.
When I called Subaru to get my case started the lady on the phone was rude and laughed at me when I was pleading my case. I'm a new professional in a field that doesn't pay much, and a recent college graduate. I cannot afford a new transmission. I bought a Subaru because they are reliable cars and my family has had them before and drove them to about 400,000 miles without significant issues. This CVT transmission is a huge significant issue and does not need to be just an extended warranty, this needs to be a total recall since it affects 2010- 2015 models of Outbacks.
Reviewed Sept. 8, 2018
I am (now was) an owner of a 2012 Subaru Outback with the 2.5L boxer engine. I was a very enthusiastic and loyal customer and meticulous about maintenance of this vehicle. I started to notice once the Outback hit about 80K miles, it started burning oil, about 1 quart between oil changes. I then started using synthetic oil and changing every 5K mi vs every 7.5K per the owners manual. When it hit around 115K miles, when you started it, it sounded like a box of rocks tumbling around inside the hood for the first few minutes.
At 125K miles it blew a head gasket. I was very taken aback not only for having to spend the $2K to fix it, but for being suckered into all of the advertising about Subaru reliability, folks passing the car down to their kids, etc., etc. I started asking around and discovered at least 4 other people I knew or friends of friends that had the same issue- one poor guy at 80K miles! I went straight to a Honda dealer and traded it in on a new CRV. I don’t know what happened to the Subies but in researching this issue it seems even the newer model years are still having oil consumption issues, so Subaru- better get your act together or you risk losing your small but loyal following.
Reviewed Aug. 21, 2018
Tomorrow is my daughter's first day to college in second year. I bought her a 2010 Subaru Outback from a Gilman Subaru dealer for her use in college, she was very excited. Last Saturday she drove the Outback to school from Houston to San Antonio, at a point about 30 minutes to her college on the freeway, the Outback made an explosion sound, stall with a lot of steam coming out of the car. She pulled over to the side on the freeway, called roadside assistance in tears. A tow truck came over in about an hour towed the car to a Midas shop.
The shop said the radiator is broken, and some other parts need to replaced. Total cost to repair is $9950, and the shop don't have the radiator part, need to wait for the part to come. She don't have a transportation to go the college for her first school day tomorrow, and don't know where to get the money to have the car repaired. She called me in tears, said Subaru is her first car, and it is the last! Quite a tragic experience for a young college student. I am sure it will scar her for her whole life.
Reviewed July 30, 2018
We purchased our 2017 Outback brand new last year The Bridgestone tires that came with the car list as a 40 thousand mile tire The tires were worn out at 24 thousand miles. We have the full maintenance program through Subaru and the tires were rotated with every oil change. Subaru dealership said this was a common complaint but it was Subaru corporation's problem, not the dealership's. If this tire is a 30 thousand mile tire then Subaru should list it that way.
Reviewed June 21, 2018
The auto repair place had just finished going over this 2002 Subaru Outback, and I got it for $1,000 off the asking price. I can see over the front end as to where it is, so I don't have to just hope I know where it is. There is a fin on the trunk in the back, and it is difficult to see through when backing up, so I would rather it not be there. But the rest of the car works well and has many features I have never had before.
Reviewed June 17, 2018
Overall I have been happy with my Subaru Outback. It works well in snow because of its all wheel drive feature. I don't need to put chains when conditions are bad as long as I have studded traction tires on all four wheels. I chose this model for this reason. I have not had any trouble with it except for having to top off the oil more often compared with other cars I have owned. This seems to be a disadvantage that cannot be solved as I have tried having it fixed without success. With other cars I have owned, I have not needed to top off the oil between oil changes.
Reviewed June 15, 2018
I did not go out looking to buy a Subaru, but after test driving everything else it changed my mind. Great gas mileage, good value, reliable, we are all tall and it is comfortable, use it for going to our cabin and it does great in the snow. While we do not regret buying the Subaru Outback, there are things that aren't perfect. The metal of the body dents really easily. I have to be very choosy about where I park. The headlights are foggy and the paint job on my car was not a good one. But overall it is a good car. I like the price, the looks, the ride and the reputation.
Reviewed June 13, 2018
When it was time to replace my Honda Accord with 266 k miles on it, I thought I wanted a Volvo so I went to their showroom. Subaru's showroom was being refurbished so they were displaying their models in the same showroom. I test drove both makes and then I investigated other makes and models. And I chose the Subaru Outback for its safety and dependability record.
I LOVE the EyeSight features: lane alert, blind spot alert, and auto stop when cruise control is on. You don't realize how often you drift out of your lane until you experience this alarm option... especially when you reach around looking for something in your care or changing radio stations, music, or answering your phone. As I age I know I will appreciate all the safety features of the EyeSight option even more. Love the Bluetooth phone feature as well. But I HATE the way the headrests push your head forward. I know the insurance industry succeeded in having stricter headrest standards but it hurts my neck muscles & messes up my hair. But overall, the Subaru Outback is so far so good. I would purchase again.
Subaru Outback Company Information
- Company Name:
- Subaru Outback
- Website:
- www.subaru.com
