Quirk Ford Reviews

Quincy, MA

3.5

42 reviews

5
61%
4
0%
3
0%
2
9%
1
30%

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Updated Apr. 20, 2026

About Quirk Ford

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Pros

Smooth purchase process
Knowledgeable staff

Cons

Issues with vehicle quality reported
Concerns about pricing transparency

Quirk Ford Reviews

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Page 3 Reviews 40 - 240

MaryRockland, MA

Reviewed Dec. 30, 2001

We were planning to buy a new 2002 Ford or Chevy truck either a Ford Ranger or Chevy S10. We thought we would go to Quirk since he owned both business and check out the prices and test drive the trucks. We first were shown around the parking lot then Chris went to get a truck for us to test drive. It took over 45 minutes for him to FIND the truck for us to test drive. After we took the drive we went back and they were looking at our car to give us an estimate. They only had 2 trucks with the specifications we wanted one RED and one GOLD. We actually wanted a dark vehicle either black or blue. They told us they did not have any 2002 trucks coming in. We were asked if we wanted the GOLD truck we test drove and we said we wanted to get all the figures and then we wanted to go and test drive a Chevy. Because we would not sign on the dotted line, they REFUSED to give us an estimate or even talk about what the truck would cost us. We waisted two hours of our time with these people and they dismissed us. Needless to say, we did not go to Quirk Chevy to see their trucks. We did, however, go to other dealers on the South Shore and got facts and figures immediately. We can't believe how rude these people were. If your planning to spend over $20,000 you should be able to choose the color vehicle you prefer and at the very least get extimates and prices. I hope people read your column so that they can choose to go to a more reputable dealer.

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DennisReading, MA

Reviewed Feb. 12, 2001

After reading some of the real horror stories other consumers have endured, I feel a somewhat foolish writing about my experience because it seems so trivial in comparison. That being said.... I purchased a 2000 Ford F-150 4x4 XLT in December of 1999. All sales brochures, dealer spec sheets, and internet web pages, including those web pages "Powered by Ford Motor Company", ALL state the XLT comes standard with carpeted floor mats. The only place I didn't see them as standard was in the vehicle I purchased.

I was told that Ford eliminated them as standard equipment. These documents are tools used by the consumer to see what comes with the vehicle. My dealer tells me that since Ford changed the options packages, I should contact Ford. When I contacted Ford the first time, they told me they don't intervene on sales issues with dealers and I should try to resolve it with the dealership. After another go-around with Quirk, I sent another note off to Ford expalining to them how disappointed I was at not receiving the mats.

Here's their response:

Thank you for your message of 02/23/00 regarding your 2000 Ford F-150. We appreciate the time you have taken to write us regarding the floor mats for your vehicle. As previously communicated to you on 02/22/00, we feel that every consideration has been given to this matter and was appropriately addressed in our prior response. If any additional information regarding this matter should become available in the future, we would appreciate you letting us know. This will be our last written communication to you on this concern, however, if you would like to discuss this matter any further, please contact us directly at our Customer Assistance Center. Mr. McCarthy, we encourage and welcome you to communicate with us again via e-mail should you have a different issue or inquiry. At Ford Motor Company, we consider the satisfaction of our customers as one of our most important objectives. If you have any other inquiries or concerns, please feel free to contact us and we will be happy to address them. Thank you for contacting Ford Motor Company.

They felt "that every consideration was given to this matter." Did I miss something? They sent me back to the dealer. If items can listed as standard equipment in the tools that a consumer uses to make informed decisions and we're told verbally that they're not included, what other "standard" accessories will be eliminated in the future? I can understand (almost) that sales brochures are printed ahead of time, however in this "age of the Internet," there is no excuse to have items listed as standard equipment when they were eliminated six months earlier. I am really disappointed I cannot get the mats. You would think that after spending $22,000+, I could get a set of $75 floor mats.

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Quirk Ford Company Information

Company Name:: Quirk Auto Dealers
Address:: 372 Quincy Ave
City:: Braintree
State/Province:: Massachusetts
Postal Code:: 2184
Website:: www.quirkpreowned.com