Pride Mobility Reviews

I spent a lot of time researching and decided on Pride Mobility and now I regret it. My first scooter arrived dirty and broken, and the delivery guy practically threw it off the truck. After complaining and complaining, Pride replaced my scooter but sent me another one that has a misaligned battery base. And I don't know the technical terms, but the thingy that the battery sits in is molded in the plastic form at an angle. It doesn't seem as though Pride Mobility cares a whole lot about quality. I'm a gen-xer and quality for my money is very important to me and I most certainly will not be coming back to Pride Mobility when the scooter stops working.

Pride sells 13 year old models through Amazon. Broke down in 6 months. Could no longer get parts for repair. Never buy a pride product. Stuck in upright position.

I bought my Go Go Carbon last month for $3200. I used it 3 times and in that time, parts keep falling off. I already had a replace my wheels as they cracked and the hub caps and other parts are being attached via crazy glue. When I called the dealer mobility city, they charged me $300 for parts even though it’s under warranty. This scooter is no good for me.

I purchased a Endurance LI scooter and have had nothing but trouble. Battery dies all the time. I am lucky to get 2 hours out of it. I have had the battery replaced once already. I refuse to pay for the upgraded one. It’s almost the cost of a new scooter. I have email Pride. No response.

I purchased a Pride Lift Chair (with Lifetime Warranty) in 2022. In 2025 the char developed significant operational issues, i.e., footrest failed to extend or retract properly, chair would become stuck in various positions with the control module not responding to the control function activated. Contacted the company I purchased (over $1500)) from, they sent out a technician to make an evaluation (bent frame and bad motors). Pride responded stating that the frame and motors were not covered under warranty due to user error. In order for the frame to be covered under warranty, it had to be broken (i.e. failed weld). No reason as to why the motors (warrantied for 7 years) would not be covered.

I received my ZT10 scooter on July 21, 2025 the same day it died on me while riding it and then the next day I took it out and it did the same thing. I don't think this is new or something is serious wrong with this product. I seen a review before about the same thing happened. What is really going on? Doesn't make sense for a new scooter that cost $3226.

I bought two Pride scooters, the Wrangler 2 and Baja Bandit. The Bandit is a very nice scooter and will roll over about everything except sand and leaves. I think if the back tire was a little wider this would not be a problem It has lots of power. Easy to load on and off scooter truck carrier. First ride was a rough ride but after changing the seat spring it smoothed right out but still has a bumpy ride but not too bad. The Wrangler 2 is a smooth ride and has a very comfortable seat. I haven't found anything that will stop it. Rolls through sand and lite mud and up steep hills. It is just too big for me to load and unload on the truck. Pride customer service was not very good when I was buying these scooters.

I bought a Pride lift recliner for my Dad and the motor went out in 3 months. We waited to get it repaired for 5 months and finally out of need the store replace the chair for another one. He had this chair for 4 months and the leg lift and motor went out and the frame bent. I have been trying to get it repaired since December and no progress. I has now been 3 full months. The warranty, they tell me is no longer good and the chair will cost $1400 to repair. It will take even after I pay them about 2 months more to get the chair repaired. I paid almost $4000 for this chair and would expect better service from the store I bought it and from the company. This is an expensive piece of furniture for a handicap person who does not have the money to be out more and needs this for his health. Please beware of this chair, it looks good but breaks easily and the repair is a nighttime!

Bought a $4000 motorized wheelchair, not even 2 years old and had to replace right motor twice within less than 1 year. They only warrant the motor for 90 days. So in less than a year I had to pay 1300.00 out of pocket. I talked to a lady by name of Angel, said she would send my complaint up higher in the company. Never heard from no one since. I feel motors are not of good quality.

My Jazzy Elite...I've been thrown face first 5 times now. First was day one. After the chair bottoming out on my threshold I let off at bottom of ramp and it STOPPED instantly, throwing me off face down in the grass. The little wheel had fell off. 2 weeks later fell off again. They came out and replaced both front tiny wheels and adjusted foot rest. Still hit threshold (it's totally destroyed). I tried with seatbelt on and the whole chair about tumbled. Every time. Now I must recline seat all the way back to move if I plan on stopping. Today I went out my kitchen door onto the deck. Soon as I let off the joystick I went down, arms first on top of my cell phone, breaking the screen. It also took out the joystick knob every time as you reaction is to hold on.