Infiniti Reviews

Warning light goes off... No manual to find problem, Called Triple A for road side assistance- did not know infiniti provided this service and i have paid for it(found out from tow truck guy) Now tow truck guy does not know what warning light means..so i call a friend who has the same car but has a manual and we identified the problem as low tire pressure. Now Triple A guy tries to remove tire can do it, not key to unlock rim lock.

On 9/03 I took my '98 Infiniti Q45 to INFINITI SOUTH BAY 3035 PCH Torrance, CA 90505. The airbag light was flashing. At that time they said I needed to replace the left drivers side unit assembly. On 12/04 I went to CERRITOS INFINITI for service and because the airbag light was again flashing and was told the same airbag unit need to be replaced - I declined the service. On 4/05 when I took my car in for service at CERRITOS INFINITI the subject came up again about the airbag. I asked the service representative, Irwin, if it was the same bag that had been replaced 9/03. He verified that it was the same assembly unit.

Infiniti G35 2003 model - purchased with 5000 miles on odometer in October 2003. In 2004 received a message that the brakes/rotor design for these models were defective and that Infiniti would replace in 3 years or 36000 miles whichever came first. My car's brakes started speaking at 36600 miles. When I called my dealer (above) they told me no way - already past the time limit, even though I bought the care with 5000 miles on it (which can be substantiated on my purchase papers). They then told me to call the Infiniti 1-800 number to see if they would extend for me.

I recently purchased a brand new 2005 G35. When it reached its 4k miles my first incident was the srs air light that lit up on my dashboard. I took to the dealer to get it looked at. They replaced first the driver's side airbag module. A few days later then light came back on. I then took it back were this time they had the vehicle for over a week because they had to send an Infiniti specialist. The fixed the problem and replaced body combo switch (spider cable behind airbag). Well I was promised after this that I will have no more problems.

I have a 2003 Infiniti G35 sedan, with automatic transmission. At 20,000 miles, the front brake pads had to be replaced. I was contacted by Infiniti, and told that they recognized there was inordinate wear on the braking system, so they would reimburse any repairs that had already been made, and would extend the warranty to 36,000 miles for brakes and rotors. When I took the car in for its next service, the dealership replaced the brake pads all around (although I had pads with only a few thousand miles on them), and machined the front rotors.

Brakes shake and squeak. Repaired 6 times still same problem

I recently leased a 2004 I35 Infiniti. Two weeks after I got the car it was vandalized in a sports arena parking lot. The window was smashed so the halogen headlights could be removed. The front end of the car was totally destroyed, the leather seats were damaged, the electrical system was destroyed and there was glass everywhere. As the parking lot cleared and we were waiting for the police to arrive we saw five other I35s had been vandalized as well for the cars headlights. No other type of car had been vandalized.

My husband and I purchased a used Infiniti QX4 from Infiniti of South Atlanta September 2003. Since that time the raditor has been replaced three times - three times in less than 14 months. After the third raditor malfunctioned (second replacement), I met with the Service Manager who attributed the problems we had with the radiator to a manufacturing fault. I then contacted Infiniti Consumer Affairs to request an extended warranty of the radiator considering the problems we experienced and the manufacturing defect identified by the Service Manager. That request was denied.

I purchased a new 2004 g35. At 2,000 miles my brakes needed to be replaced.. both pads and rotors. (covered in waranty) (this is a known problem, as documented on your site) now at 4,500 miles my transmission and clutch went out. i did research online, and found a very very large amount of people with the same problem.. the experienced the same symptoms as i did with the transmission, and then they also were in need of a new transmission and clutch.

My xenon headlights have now been stolen twice in a period of two weeks (12 days of which the car was secure at Infiniti having damages fixed). I got into the lease on Seot 24, 2004. On October 15th, my car was broken into and my headlights were stolen. The thieves got into the car with little effort through the driver door handle. They then cut the electric system so the alarm never went off. The next morning the car was towed away for service. On October 29th, I got my car back from service. On the 31st in broad daylight (and with an additional alarm the service people at Infiniti recommended) the headlights were stolen again, this time without even having to open the car - in less than a minute with a crowbar.

I am more concerned about avoiding this issue in the future than about recovering my deductible. Had I known that this was an issue I would not have leased this vehicle. Is there a way: 1) to get reimbursed for my costs 2) to have the manufacturer repair the problem so that it won't happen again or.... 3) to terminate the lease early under the Lemon Law so that I don't have to spend the next thirty one months worried that this will happen again?

We own a new G35 and the brakes need to be replaced at 13000 miles they tell me this is normal. I dont know about you but that is not normal from my 54 yrs of experience. I am told we will have to replace brakes every 12000 miles or so.