Infiniti Reviews

My problems were similar to what "Claudia of Chula Vista CA" has stated here, starting from the first day when the car was delivered to me. Plus now, the brake has worn out. Infiniti is my 4th brand of cars in life so far. I love the car ride but service and sneaky tactics are hateful making me decide to sell the car and never recommend this car to anyone.

Infiniti has not, and still does not disclose that the call waiting feature on the 2011 M37X's does not work on any car with any phone. As a frequent business traveler, I would not have purchased the car. They have been unable to communicate any schedule for the fix. This is a hazard for any blue tooth user who has to look down on their phone to see who called, then manually redial. They have unresponsive customer service, false advertisement and road hazard forcing the user to look down at the phone while driving.

The driver side seat of my G35x sedan broke partially off the seat track. When I make a left turn, the seat lifts up and I am shifted towards the middle of the car. I took the car into the Fette dealership in Clifton, NJ and was told it would be $1,300 to fix. There are less than 49,000 miles on the vehicle.This is a very dangerous situation and I feel Infiniti should cover the cost of replacing the seat track.

I own a 2004 G35 and I have to replace the brakes pads twice a year and rotors at least every two years! This is by far the worse car I have ever owned! After 4 trips to the dealer, they finally said this is a known problem with the brakes. A recall needs to be issued to address this brake problem.

I own an Infiniti G35 2005. At 25000 miles, all brakes and rotors replaced. At 40000 the calipers seized and rotors and pads had to be replaced again. Now I am at 94000 and just got my car out of the shop for the third time with new rotors and breaks. My mileage is 99% highway and I do not use the brakes all that much. This is an outrage that an expensive car like this has these problems that Infiniti will not address. This is my first and last Infiniti. Perhaps the company should think about renaming itself Zero because that's about how long the brakes last!

My 2005 Infiniti G35X is having brakes repaired again. This is the third repair on a car with 35,000 miles. In addition to the information contained on many reports already submitted on poor Infiniti brakes, I have an issue with a defective calipers (cost $650 for parts alone). My auto repair company (not an Infiniti dealer) claims that the calipers have a known problem and have been redesigned. The dealer claims this is not true and blames the repair company for faulty service. Considering the rash of complaints from customers, I am inclined to believe my repair person. Does anyone have any information regarding redesigned calipers on rear brakes? Out of pocket for brake repair is $1200 and climbing.

I have replaced the break pads and rotors on my 2004 Infiniti G35 three times since I purchased it in May 2007. Most recently, I had the front and rear breaks replaced in September 2009 and now just over a year later, I'm hearing squealing again. Each time these breaks are replaced it costs upwards of $500. That's about $500+ a year on breaks. Double that if the rear breaks and also needs to be replaced!

I was shown an apartment by Crystal in mid-July that I liked. I was told that an exact floor plan with washer/dryer hookups in the utility room would be available in mid-August. I was told by Alisa, property manager, that I needed to sign the lease by the end of July for a mid-August move-in. The tenant would vacate this apartment at the end of July and the carpet needed to be replaced. So, I was not allowed to inspect the apartment due to safety concerns. Under the impression that I was getting the floor plan that I was shown in mid-July, I signed a lease for an apartment. When I got the keys for the apartment, the floor plan was not the same. The utility room had previously been divided in half by a wall that contained the washer/dryer hookups and vent. The dining room wall had bi-fold doors instead, and the other side was a room where the door now swung in. So, this room was just a room for the door to swing into.

We purchased a brand new 2008 Infiniti QX56. When we were purchasing it, we were offered the option to put a "protective coating" on the paint which we were told would make washing the vehicle a "total breeze." We agreed to the protective coating. After driving the vehicle for several weeks, we went to wash it for the first time. We discovered that this 'protective coating' turned all road dust and debris into a tar-like substance that would not come off the paint. We returned the vehicle to the dealer and were told that the substance was applied incorrectly so they reapplied it. It is currently 2010 and we have a ruined paint job on the vehicle because the protective coating still makes everything stick to the paint as though it is tar.

I purchased a 2003 Infiniti FX45 (Infiniti Certified Pre-Owned) from Infiniti of Denver in 2006. The FX45 now has corrosion (rust penetration) on the door window frames, on the roof, and the right front fender quarter panel. I asked for the Warranty Repair, to be told the car "has rust issues" and the rust is the result of environmental damage incurred when it was sold and delivered new to its first owner in Lake Placid, New York. Infiniti of Denver told me the warranty was not valid for this vehicle. I called Infiniti Consumer Affairs, and was told to file a claim with Better Business Bureau. I filed the claim, with necessary paperwork, and the BBB replied they could not help, as the car is more than 4 years old, and they only offer arbitration on "Lemon Law" complaints. I called Infiniti Consumer Affairs again and was told they would not honor the warranty based on the opinion of Infiniti of Denver.

I went in on a Sunday (09/19) evening at 6pm to check out the 2010 G37 sedan. They did not have what I was looking for and almost forced I get one with more options (like Nav etc). I reluctantly agreed to it and started negotiating with the price. They came down to a good price but with a condition that I give them a good rating when Infiniti asks me to fill a survey so they get good points from the company. Fair enough. The salesman pretty much forced me to sign the deal even though I was apprehensive. I did end up signing it - completely my fault for slipping.

World Moving Services was our original online contact who sent us an estimate: 5058. Then, they sent Infinity Moving and Storage Inc. to pick up our items. In an attempt to increase our costs, the mover insisted on packing many items, against our will with only two exceptions - the two expensive chairs that ended up broken at a cost of $200 each for packing! Meanwhile, we were overcharged $1989.75 for packing and the final analysis, with negotiating this charge down, we paid $8859.

I was very disappointed that the electronic controls for the dashboard on my 2003 g-35 failed and resulted in a $1400 bill. No sympathy from the dealer. I will never buy or recommend Infinity again.

My M37 stopped shortly after the check engine light came on. I reported this problem to Infiniti, who refuses to help me with this. I have not had this car over a year, but was told the warranty does not cover it, and it will cost me around $4,000.00 to replace the engine, as used Infiniti is out of their mind. I would like to file a lawsuit against them, or have them replace the engine for me, at no cost.

While driving my 2004 Infiniti g35 with only 55,000 miles, my vehicle just stopped and would not start back up so I had my vehicle towed to Infiniti for a diagnostic. After the diagnostic, Infiniti told me my ECM (electronic computer module) went out which would cost me around $1300 to fix. After researching and talking to several other dealers, I was told the ECM should be covered by the 8 year 80,000 mile warranty which Infiniti never even bothered to mention. I wanted to be thorough when I talked to Infiniti so I contacted another Infiniti dealer in Waukesha, Wisconsin and they assured me the ECM should be covered. I spoke to Nissan who supposedly owns Infiniti and they also told me the ECM should be covered under warranty as well. When I explained this to the Infiniti dealer that was servicing my car, they right away started implying that I did something to the vehicle in that way it would not be covered unless it was a manufacturer's defect.

I’m another unhappy Infinity FX-35 owner. The break problems are unacceptable, 23,000 miles I am told I need new breaks. This is about half the miles of most cars. It appears this is the norm. I wouldn't mind if it was a $12,000 dollar car, but at these prices I can't believe there would be a defect they would not fix for free. I understand the replacements are not any better, good revenue for the dealer and manufacture. I am going back to Ford, loved my Explorer, buy American, the quality has passed by the imports and the price is about 25% lower. I never liked this car, now I am really unhappy.

I previously filed the complaint, but had a typographical error in my VIN number. This complaint has corrected my VIN number, which will reflect that my VIN falls within their parameters. My apologies for the confusion and the mistake. The hatch of my 2003 FX35 is physically separating from the body of the car to the point where light and wind come through, and has progressively gotten worse. In doing research since the issue appears to be occurring more often and more dramatically, we discovered that Infiniti issued Service Campaign P3132 to correct this problem of 2003 FX35's. I took the car to the local dealership who basically told me it was a $3,144.76 repair, replacing the hatch, which is what P3132's diagnosis is. I was directed by the dealership to call Infiniti's Consumer Affairs.

Three in June 2007, I purchased an Infiniti G35 Coupe from an individual in Illinois. In order to transfer his vehicle's extended warranty, we met at Fields Infiniti in Glencoe, IL. Stephen ** took care of us. He is the sales manager at the dealership. He had us fill out paperwork, supplying document of service, and I gave him $50 (this is the price for transferring a warranty set by Inifiti USA). He then was supposed to send those documents into the head corporation and within 4-6 weeks the warranty was to show in my name. I called him repeatedly to confirm this was done because I had yet to receive any documents (warranty info, etc.) in the mail, which was said would happen upon the processes of the papers.

My husband's 2003 G35 Sedan's service engine light came on. The car started to stall, once it hit between second and third gear. We took it to Metro Infiniti, instead of our regular mechanic, for reassurance that the original dealership would know what they were doing. I was wrong. They contacted us, and let us know what was wrong with the car, associated to the code that popped up, when they checked the service engine light, and ran a full inspection of the car. It all sounded good. To fix it was $950.00, then when they returned the car to us, it was in the same situation, as when we brought the car in to them. I called them back right away (it was a Thursday), and they gave us runarounds, and scheduled for us to take the car back to them on Tuesday.

Recently, I went to check for my 2004 Infiniti G35 VA State Safety and Emission Inspection. My car did pass the emission inspection but failed safety and the reason given by the inspection officer is my car's rear brakes failed. I got an estimation of about $700.00 to fix this problem. My car's warranty has been expired and it's at 73k right now. Is there any place where I can get a compensation from Infiniti Dealership? Last year, I failed the inspection due to my front brakes problem. I had to replace pads and rotors at a cost of $700.00.

I purchased a brand new Infiniti G37 which has a paint defect where there are areas all over the car with stains under the clear coat. Problem has been acknowledged by the local dealership and the case has been opened with Infiniti consumer affairs. Infiniti was contacted by the dealership and suggested that this issue can be possibly resolved by removing a thin layer of clear coat and performing a color sanding. I agreed to try that, but it didn't fix the problem and dealership suggested to have the car repainted. We are talking about pretty much repainting the whole car which is 1 month old. This issue is visible on 3 doors and a trunk lid.

I bought my Infiniti FX35 from a dealer which was a 2005 model. The car has been working fine, except for a recall on the lights in 2009 which they fixed. Last week, when I was coming back from my office, my stereo speakers suddenly did not respond to voice. I tried the radio and different CDs, and for some reason, they did not respond. I went to the dealer in Kirkland, and they were not sure what was happening and have not seen this kind of issue before and was asking me to pay $300+ to fix it.

Back in 2007, I leased a G35 for the second time with Infiniti of Charlotte and the tires of that lease only lasted 11,074 miles. I didn't have a problem with my first G35 lease, but this time the tires that came with the car were pure garbage. I've emailed and called the dealer asking for a logical answer with no reply from them. The lease is due in October and I was planning to get another lease at the same Infiniti dealer but after this experience I guess it won't happen. I'm very unsatisfied with the quality of the product and service.

I have an 2003 Infiniti FX 35 with 98,600 miles. (Bought extended warranty up to 96,600)I have owned the vehicle for seven years problem free, until recently. I was driving back from Philly airport and my engine over heated with coolant all over...(same thing as Brandon from Albany) brought it to Willow Grove, they said it was the thermostat. Flushed everything.even changed the belts. They test drove it and the same thing happened again. so now, they tell me it is the engine for $8,000. Before this, I noticed the same issues with my heat not working. If I slowed down, the air would get cool, but if I was on the highway, it would be working.

I bought a 2005 g35x last year. The dealer put new brakes on the car at 39,000 km. At 59,000 km, I had to put all new disc and brake pads again. They always make noise even when everything is new. Now at 68,000 km, the dealer checked my brake and told me I only have 40 percent wear left on pads. This can get very costly. They say it is maybe due to the way I drive. I don't even drive this car much. My lady drives this car and I drive her with a 2002 Toyota Corolla. She drove this car seven years, plus me for a year. Same brake on it from when it came from factory so I guess it is not our driving. Infiniti won’t own up to it. This is a known fact. There must be thousands of people out there going though the same trouble. How can we resolve this?

Infiniti is hiding the fact that the front rotors are inferior for my car which is a 2007 G35X. I have 37,000 miles, and the brakes and rotors had to be shaved 3 times. This a brand-new car. I had to replace the brakes at or around 25,000 miles. I now know it is due to inferior rotors being used by Infiniti. Don't let them tell you that it is your brakes or your driving habits. My vehicle is in, being serviced as I write this text. I can't but help many others who are experiencing the same problem. To add, the brakes and rotor replacement cost me $500.00.

I own a 2005 Infiniti FX35. I take very well care of my vehicle. Recently while driving, I started hearing a clicking noise coming from my front driver side. I immediately contacted my dealership to schedule an appointment to have my car looked at. I brought my car in the next day as scheduled. I took a ride in my vehicle with a service technician to see what was causing my vehicle to make such noise, in which he identified the clicking noise immediately.

There is a known defect in the 2003 Infiniti G35 models. The radio, CD player and climate control indicators stay frozen on their last settings; on my car this was 85 degrees. We disconnected the battery and the car reset to 75 degrees. The climate control stays where there is air forced onto the floor. The radio and CD player do not work. I have been told by the dealer that this is caused by a defective control board behind the dash which controls the air conditioning and heater, CD player and radio.

My 2005 FX35 Infiniti has unsightly bubbles all over the dash. This car that cost close to $50k looks cheap due to this manufacturer error. I vote for a recall, this is not right! Furthermore my brake rotors get warped after I buy brand new ones every 2 years. The rotors and brake pads for this car are very expensive and should not be necessary as part of the car's bi-annual maintenance!

I purchased my 2003 Infiniti from a good friend of mine at 50,000 miles. I am the third owner of the automobile. At 74,000 miles, I began hearing a ticking which led to engine replacement. It cost me $6,500 for a used engine to be installed. Yes, I said used. Today, at 140,000 miles, the control panel has now gone out. I went to the dealership this morning to see what that was going to cost only $1,400. I was livid.

I have an 2003 Infiniti FX35 with 90,000 miles. I'm not an abusive nor negligent operator and have had all my services well maintained. I have owned the vehicle for three years problem free, until recently. It started overheating when I slowed down in towns and such so I replaced my thermostat, flushed everything, drove for quite a few weeks more with no problems thought it was solved. Not quite. Overheating began once again. This time, I had my heater going and noticed it going cold then within minutes my temp began rising.

In May 2005, I purchased my brand new 2004 G35 Coupe. It had about 500 miles or so. I am experiencing the same brake issues that others have described .. it seems as though I am replacing both brake pads and rotors at least once a year. Even the service department rep was surprised, so much that he checked my records. The most recent replacement took less than a year. My driver's side front speaker sounds like it is blown. A 'button' on my front dashboard cannot stay intact. I have to push it back in every week. The driver's seat motor had to be replaced, because it stopped working around 60,000 miles. The driver's side power window motor seems like it is starting to go out. It is very slow to go back up. The gas cover is warped. Sometimes it scrapes the side.

The brakes on my mother-in-law's Infiniti QX56 suffered a total failure. The vehicle is under warranty. After the incident, the brakes reset themselves but the vehicle was towed to the dealer as a matter of precaution. The dealer reprogrammed the ECM sensor with the statement it will have an 80 to 90% of performing correctly. There is a bulletin on record issued to dealers but not owners.

I owned a 2003 G35 and it had all the same brake problems and Bose sound system problems commonly known about car. On 75,000 miles, I traded it in for EX35. This has random battery problems that I find a dead battery whenever. I am a 59-year-old female that has to find people to jump my car. Infiniti Roadside is a joke. It has early rust. I had a remote starter installed that has given me problems and all I get is promises and no satisfaction. This problem interferes with work and I have two jobs. I wanted a reliable car to get me where I need to go.

I replaced the front brakes and rotors on my 2004 Infinity G35 12/2007 at a cost of $450.00. Two years and 17,000 miles later, I find myself having to replace the front brakes and rotors again at a cost of $450.00. I have been driving for almost 30 years and I have never had to replace brakes so soon. As a matter of fact, I never had to have rotors replaced on any car I owned in the past. Maybe resurfaced, but never replaced. Having to replace brakes and rotors every 20,000 miles is ridiculous. Economic damages? Having to spend $450.00 every year or two as general maintenance which should not be necessary is hard on anyone's budget.

I just purchased a G37 AWD Coupe in the first week of December 2009. The car has had many electrical problems. Infinity road side assistance refused to start the car on a dead battery with the response that the car was not in their system. Be careful before buying.

Although I find solace in not having the only lemon with Infiniti, I am still so angry I can scream. We have a 2004 Infiniti G35. Great car with the exception on the major defect of brakes and brake pad/rotor issues. Since 2004 we have had to replace the pads and sometimes the rotor for 5 (yes, five) times. Every 10,000 miles! My husband uses this car as a "to the train and back" car. There are only 52,696 miles on the darn thing! The dealership has admitted that it is a manufacturing defect, yet we still get the punishment of whopping $500 payments every year! This is outrageous and I would love to join a class action suit against the company. I want to get rid of this lemon!

On May 2009, I purchased a new M35 fully loaded with an MSRP value of approximately $57,000.00, thinking that I was getting somewhat better quality than the domestic product. However, I noticed about a month ago a slight blemish on the driver's door panel wood trimming. I thought nothing of it until a week ago that I realized that wood trimming was peeling off, almost like wallpaper. Then today, I noticed the back door with the same problem. I would like to know if anyone else has complained about this. Also, the wood paneling is nothing more but wood-colored paper over plastic. Quality is very poor. I should have bought the BMW instead. I am not buying another Infiniti.

I have an 2006 Infiniti M35x. Infiniti has a 7 year/unlimited miles warranty for perforation on their vehicles. I have perforation on the roof of my vehicle. I took it to my local dealership, which I might add, gave me one of the worst possible customer service known to the human race, the service manager to be more precise. The service manager told me that it was not perforation, but the service manager is not an expert to make that decision. I took my vehicle to the dealership's body shop and two other body shops which actually does have experts and all three shops were instantly able to declare that it was perforation. I had pictures taken and I started dealing with the Infiniti headquarters, which is Nissan North America Inc. With all the proof I had with the pictures and experts say in the situation, Nissan is denying my right to a warranty that they have put in place. If Nissan will not honor a perforation warranty, then why do they have one and what else will they not honor? I really despise Nissan/Infiniti

2005 Infiniti FX35 - My dash started to have bubbling on the surface. I called my dealership about it and was told that it was a known problem and that I was out of warranty by a month, so I would have to pay for it. The dash alone is over $2,000.00. This is ridiculous and obviously a defect in materials and quality. I cannot afford to replace something this expensive and this not only makes it hard to sell if I had to, but would obviously decrease the value of the auto by a considerable amount.

The Navigation (map) screen turns off when a phone call is placed or received. Infiniti went to great lengths to create a system that allows for both hands-free Navigation and phone use. However, for some ridiculous reason, they opted to replace the map screen with a screen that tells you you're on the phone. This requires one to get lost if following the Navigation or pull off to the side of the road until you're off the phone. As far as I know, this problem still exists in the 2009 model as well.

I took my Infiniti G35 in for service because the brakes were squeaking. It has 25,000 miles on it. Infiniti has a 4-year, 60,000-mile warranty. The dealer wants to charge me over $400 to replace the front brake pads and rear rotors. I had a similar problem when I owned a 2004 G35; only the first time, I took it in, the work was warranted and it was over 12,000 miles on the car. I ended up taking it in 2 more times within the span of a year. I ended up paying for the repairs the 3rd time. When I talked to the dealership on my new G35, they said they only cover brakes up to 12,000 miles. I can't find anything in the warranty manual to that effect and, like I said, they covered it on my 2004 model way past 12,000 miles. I have been doing some research and see that there seems to be a lot of problems with Infiniti's brakes. Are they just trying to slip this loophole in to get out of paying for work that should be under warranty?

I purchased the FX 45 brand new for $54,000. At 60,000 miles, the right rear wheel bearing broke and caused $3,500 in damage. It's shocking, since I have never had a bad wheel bearing in my life, and these wheel bearings are not like the ones in the "old days" that required periodic re-packing. Then at 80,000 miles, the left front wheel bearing went bad, costing a $1,000 repair. Now at 116,000 miles, the right front wheel bearing is bad. After 100,000 miles, I can expect anything. But here's the real shocker: The Nissan Altima has a recall on the wheel bearings manufactured by the same company? What's up with this? I see no recall for this car, and I have owned many cars and trucks in my life and never had a wheel bearing go bad. Come on Infinity, own up to it!

I also had my front brakes replaced on a 2005 G35X after 14,000 miles. The dealer happily replaced them under warranty and when I asked why so soon, she said, "It could be the way you drive and this car can stop on a dime." Okay, I have driven the same way for 30 years and never replaced brakes under 40,000 miles. At 31,000 miles, my car needed back brakes, rotors and front pads at a cost of $1,000. I usually wait for my car when it is being serviced and I hear the same song from consumers. Brakes, brakes, brakes. Last week, one owner brought in his own brake pads to see if that would help. He told me he is resigned to bringing it in for pads every year.

I have bubbling all over my dashboard. They will not do anything about it because it's out of warranty. This is not a warranty issue; it is a quality issue. This has nothing to do with wear and tear. They will not honor my car, because I complained that when I brought my car in for service, they charged me for things that they did not do, because one time out of suspicion, I took my car to a friend of mine who is a mechanic and he pulled out the old parts that the dealership charged me for replacement with new parts. I want them to replace my dashboard and keep up the standards of Infiniti.

My 2004 FX35 dash is bubbling and I am told Infiniti is aware of this problem but will not do anything about. It is a problem that surfaced on Infiniti's about 2 years ago. My air conditioner and brake performance are also poor like other complaints posted.

I own a 2005 Inifinity FX35 and the dash started bubbling up about 3 or 4 months ago. It has gotten considerably worse since then. It does not sit out in the sun all day every day. When at home, it is in a garage.

I bought an Infiniti at the end of 2008. I have multiple issues with the dashboard going blank for no apparent reason. No gas gauge, no speedometer, etc. At times, no AC and no radio either. I took it in to be repaired. I was told 3 days later that it was all fixed. A week later, the same thing happened so I drove straight to the dealer so they could see no dashboard. When I tried to put the car in park at the dealership, it wouldn't get out of drive and it wouldn't turn off. The dealership took over at that point (service). I got the car back a week later stating it was fixed.

G35 was purchased on 07/05/2007 with 29, 240 miles. On 07/06/2007, the car was towed and the clutch assembly was replaced. On 07/25/07, the car was towed again. They replaced the clutch master cylinder. On 08/17/2007, multi cylinder misfired. They replaced the fuel pump and replaced the # 2 cylinder. On 09/06/07, 30k tune up was performed. On 9/12/07, they towed the # 2 cylinder (dead) and replaced the # 2 coil again. On 10/03/07, they towed the # 2 coil (failed) and replaced the # 2 coil. On 10/04/07, they replaced the # 2 coil and the engine computer chip.

I bought a used 2005 Infiniti G35X sedan. Within 6 months, I discovered my brakes would need to be replaced. I wondered why the car was so inexpensive. Now, I am online seeing if there is a way to fix it, only to find out that this is a major issue. Why would the dealer not disclose this information to me if the expected cost of ownership is more than what the manufacturer printed?

My dashboard is bubbling all over and the dealer says they cannot do anything about it except charge $1,000-$2,000 to fix it. I think it’s a defect and many other owners are experiencing the same defect in their Infiniti cars.

I have a lease deal on an M35x that was fully loaded. The car has encountered problems in the beginning and the same problem persisted for 2 years after the lease was signed. The payments I make on this car is about $750 a month (not including the down/taxes/and other fees). This car has been on a flatbed 5 times this past 2 years for the same problem. The problem is the car won’t start, the steering wheel locks up and the car needs to be towed to the dealership only to be restarted and returned to me with the same problem.

Wow! Where to start? I also have an Infiniti, QX4 (the SUV). I just bought my car (with an extended warranty from an outsourced company of the dealership). I bought it on March 4th. It now needs brakes; the air compressor needs to be replaced; the brakes need to be replaced, and the radio doesn't work very well. Apparently, these cars are ridiculous and should be taken off the market. I am so ashamed I didn't do my homework "before" I bought this car, It will never happen again, ever! I can't get Infiniti to answer any questions, nor the car lot, nor the extended warranty. It's all as is. This is horrible customer service. I barely had the money to buy this car right now, much less fix 10 things with it, 2 months down the road!

I purchased a used G35 Sedan, 2003 in 2006. Here it is 2008 and the engine needs replacing at 88,000 miles. I didn't find excessive wear on the brakes and rotors, that relative to the speed since they do go very fast. I'm very upset that my expensive car needs an engine replaced before I had to give it a major tune at 105,000 miles. I owned a Nissan Maxima 2004 at 104,000 miles and never had to replace the enginer. I will forever boycott Nissan. I regret not getting the Acura TL.

My 2008 Infiniti G35 has a flaw. When in reverse, the radio or CD turns off and goes to ipod mode 80% of the time. This is highly annoying as I can be backing out of my garage listening to the news and the sound is cut off until I pull out and reset it. A car this expensive should not have this problem. I took it to the dealer and after being there for ten days, they determined that this problem is not unique to my car and that they cannot fix it. I was told to complain to consumer affairs about it.

I own a 2005 Infiniti G35x sedan. I bought the car after reading several reviews comparing this vehicle to the BMW 3Series and the Lexus IS300. I thought I was buying the better vehicle based on all of the reviews that I read. What a mistake!!!! My car is now 3 years old, and I have just gotten my 3rd set of front brakes and rotors installed. I am having to replace them every 12,000 - 15,000 miles. The Infiniti dealership has told me that this is normal for the Infiniti vehicles. I spent almost $40,000 on this vehicle brand new and am very dissapointed in the braking system. You would think that a $40,000 car would have a quality braking system!!! I also have very accessive wear on the leather seats. Once again, Infiniti has told me that this is normal. Come on!!! I could buy a Chevy Cobalt and get a better quality leather seat!!!! At least the dealership has agreed to replace the worn leather seat covers free of charge. However, Infiniti would do nothing for me.

I should not have to replace brakes and rotors every 9-10000 miles. This vehile is driven by my wife just around the neighborhood. I have owned alot lot of vehicles never one with such a poor brake system. Thsi vehicle is going to cost me a lot of undue expenses and inconvience to keep. May even cause an accident because they wear out so unexpectedly fast. Do you know of ant class action lawsuits. please contact me.

Purchased a 2003 Infiniti G35, replaced brakes 1 year ago in 2007, need to replace again along with rotors. Unacceptable.

Brake failure infinit fx35 2005...Why? i was t-boned, adjuster claims brakes show no problem.

I own a 2005 G35 sedan with 56,000 miles on it, and am having the rear brakes replaced for the 2nd time (the first time was at 30,000 miles). The dealer tells me it's because it's a sports car, but that is ridiculous. I would like to be involved in a class action suit against Infiniti. I do a lot of freeway driving and rarely have to slam on my brakes.

I mistakenly pulled into the Infiniti dealer's parking lot. I wanted to go to the next-door Hyundai dealer. An Infiniti salesperson approached me and when I explained the type of car I was looking for, he steered me to a used car on their lot. We took it for a test drive. I liked it OK and he invited me inside. I tried to tell 2 different employees that I didn't want to make a decision that day. One of them, a manager of some kind, lured me in with the verbal promise that he would give me a 3-day window in which to return the car if I didn't like it.

I have a 2005 infiniti G35 Coupe. For the last 2 years the front head lamps have been cloudy. It is not condensation or moisture. It is on the outside of the lens. I was told by my Infiniti dealer today, 7/30/08 that it's moisture and considered normal. This is a 45k car and I don't see this problem on other cars half this price. This is a defect. Any help would be greatly appreciated!

I'm shocked and a polled buy the lack of care and respect I have received from the Infinity Consumer Relations. I have a 2000 infinity QX4 and have been please with it up until I recently and very un please after speaking with them today! Just recently I started having shaking in my steering that has steadily gotten worse. I have had 4 mechanics look at it and no be able to figure out what is causing it. My vehicle only has 80K and I have found nothing in the maintenance schedule that I have missed. The vehicle is well taken care of and the whole thing make no sense... I emailed first to get a lame response then called. The person I spoke with was so rude and non helpful. Instead of offering to find a mechanic that could diagnose the problem they expected me to drive 250 miles over a mountain pass to them. I actually asked her is she was crazy. I don't expect them to fix my car for free but I sure do expect them to help in the diagnosis if my regular mechanic is at a lose. I have a a young son who I transport in this car and don't feel safe. I guess the companies bottom line is more important than keeping it's customers safe. They have lost what was a loyal customer.

I purchased a pre-owned 2000 model I30 from this dealership in Nov, 2003. Since it was a used vehicle, I decided to purchase an extended protection plan for $1495. I got a proper service agreement booklet from Nissan north America, with a policy number FEDN07153229. The agreement is effective from 11/14/2003 through 11/14/2008. One of the benefits of the plan is roadside assistance, to provde battery boost, flat tire change, delivery of gas and lock out assistance. We recently had a flat tire and when my wife called the number provided in the service agreement (800-662-6200), she was told that there is no record of this policy in their system. I suspect that the dealer just pocketed the contract money and never registered it against my car.

I have an 06 G35 Sedan and have complained to both the dealer I bought the car from and the surrounding 2 local Orange County Infiniti dealers with no resolution. I bought the car new in 2006 and within 5K miles I had brake squeak. First they said, oh all G35's squeak. I called BS and said that for a brand new car, I shouldn't hear anything unless the break pad wear indicator is scraping the rotor. Let the break in, sorry we can't help you. Next time (9K mi)- sorry we can't help you. I even offered to pay half for new pads as some solice in making constant squeak go away. Sorry can't do that. 3rd time (27K mi)- Fine, give me new pads and resurface the rotors even though they weren't worn down all the way yet, just to make that damn sound stop! 4th time (28K mi) - Squeaking again. Service manager drove the car with me and said I know this may seem quirky but just use your brakes harder before you stop instead of gradually braking to a stop. To which I replied so, when I have clients in the car I should make sudden stops... or have them continue to ask me why I don't get my brakes done because it sounds like they're squeaking?! 5th time (44K mi) - You need new front and back brakes, maybe just resurface the rotors. I explained I just spent $700 17K mi ago. Why did they last 27K the first time and only 17K the second time??? To which the female service person said you know, it's really hard to predict brake wear, everyone drives differently. I was fuming at her apparent lack of logic and asked if the pad compound had changed, anything? And of course she had no answer. I will not be paying $700 for brakes and will be doing them myself for around $250 front and back. When people ask me how I like the car - I say I love the car, but I probably won't consider Infiniti again unless I know the brake problem is fixed. By the way - none of the Acura TL, or BMW 3 series owners I work with seem to have any issues with brakes. I guess Infiniti is happy to let this stupid complaint be the reason they lose repeat buyers!

Same as other complaints. front brakes wearing out too soon. expensive to fix AND pieces of the car falling off... e.g. key cover on driver side door, leather pealing off glove compartment. don't expect this from a luxury car. Have also been warned not to drive through water.

I purchased a 2005 infiniti g35 coupe. I first noticed issues with my brakes at aprox. 30000 miles when i was driving highway speeds and had to suddenly stop. I felt a such a vibration and a pull left and right that i thought i was about to loose control. When I took it into the local dealership, they told me my brakes have 5 % left and rotors are warped which will need replacement.

I own a 2003 Infinty G35. Like many other complaints I have read the brakes wear out yearly. I have had new front brakes twice with rotars and new back brakes once. Today went in for routine service to discover guess what I need new front brakes and rotars. Infinity offers many explanations none of which are true. This problem needs to be fixed.

I have a 04' G-35 Coupe and have already needed to have my brakes replaced at 19,000 mi. This is the rule for G-35's and Infinity needs to step up to the plate and fix the cause of this problem.

I own a 2005 G35 coupe 27000 miles on it. I was driving during a storm in Abilene, TX & the water somehow got into the engine & the car dies. We were able to jumpstart the car, however it has a clicking noise. I had it towed back to Dallas, TX. Well, i figured that it would be covered under warranty since it just normal road condition in a rain. Well, it's not. The collision center is saying that we should not drive it into a high water area. But really, during a storm, what road does not have water on it. So I asked Jim what am i suppose to do when I'm out there & it's raining? Am I suppose to pull over til the water is dried out? Basically yes. On this road, a chevrolet & a ford can go thru without any issue, & an infiniti can't make it? So i'm assuming that whenever it rains, I shouldnt be out there driving around? I dont think a car should be equipped to not be able to handle that kind of road condition, esp an Infiniti?

I own a new Infiniti 2004 G35x. It has always been serviced at an Infiniti dealer.(all records have been kept)On 4/10/06 Odometer at 16,353 it was reported that front pads were worn 65% rear 25%. Nothing had to be done they would watch. On 9/01/06 I had to have break squealing noise looked at. This time it was reported front pads worn 75% rear 30%.Again they said nothing had to be done. On 10/08/07 when in for oil change they said front brake pads and front rotors would need to be replaced.The odometer was just 28,876. It cost 536.28 to do.I questioned Warranty but was told it ran out (one month before) I called Consumer Affairs and they said it wouldn't cover because it wasn't worn enough.It was worn enough to cost me!

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My Infinit G35 coupe was in a car accident on October 2, 2007. Most of the damage was on the front/drivers side of the vehicle, yet the passenger air bag deployed. When I called the Infiniti delaer they stated it was physics. But as I look at pictures of salvaged cars I noticed that cars that have damage to the front/drivers side of the vehicles the drivers airbags deploy. As I scrolled through the pictures I noticed an Infinit G35 coupe with front damage like mine, but the impact was on the front/passager side and the driver bag deployed. I am wondering if this is a manufacturing defect of Infiniti. If this is the case then I think it is imperative to call attention to Infiniti before someone really gets hurt. I was thankful that no one was in the passenger side but I am wondering why the driver air bag did not deploy and what if my girlfreind had been seriously hurt due to that. The police officer at the scene of the accident and the collision dealer said the same thing and wondered why the driver bag did not deploy. What if the crash had been worse and the bag had not deployed.

I purchased my 2003 Infiniti G35 in Nov. 2002. I had to replace the front brakes and rotors at 23,289 miles. Apparently, there was an extension added to the warranty for the break problems that many were experiencing which I was not informed prior and just missed out on having these replaced at no cost by a few months...I was really upset about this but had to shell out the money as I had no choice and the dealer was not offering to help out. Again at 39,000 miles I'm being told that the front breaks need to be replaced and am told that it is due to my driving. I drive to work less than 5miles in city streets and not many highway miles or long haul trips.

All of the reports that you have heard about premature brake wear and rotor replacement on the G35 is correct. I owne a 2003 G35 sedan and constantly have to deal with this problem. Replace the pads and or rotors and still have brake squeal and wear within 3 to 4 months. That is not the only issue with this vehicle. The stereo and AC controls are inoperable due to a circuit board malfunction issue. Not sure why, but the dealership will not replace as a recall.. Instead, they are considering the problem as a service bulletin issue. The dealer will not contact you regarding this. You have to research on your own. I am very disappointed and feel Infinity should purchase the car back or at least give me the balance of what I owe as trade in.

Just like dozens of complaints I've read tonight, our 2003 Infiniti G35 has required new brakes and rotors once a year. We average about 12k miles per year. This is unacceptable. The dealership is nice, but let's face it they are making more money so why should they do anything about it. Please let us know how we can demand action from Nissan. Thanks.

I have a 2004 G35 Coupe with 42K miles. Had to change my brake pads within 3 months or less having the car which was covered under warranty. Then I just recently got my brakes and rotors done last December from a local shop and had to replace twice because it was still squeaking and until now the car is still making a lot of noise any time of the day. So now I am taking it to the dealer to get it checked out just be safe. Then last Friday my car would not start and air conditioning would not work and this had happened 3x already and also found out the passenger door would not lock or unlock. I had bought an Infiniti over a Nissan thinking it would be more classy and dependable but instead the car had been a headache. I had paid at least $40k for the car and it is not even worth it. I would not recommend anyone to buy a car from Cerritos Infiniti because once they have sold you a car then that would be the end of it. Their customer service is very poor and why I said that is when my car would not start and they were not able to find out what the problem was with my car that they ended up charging me for a rental car and my car was under warranty. I can go on and on but talking about my car just make me sad for how much I had paid for it! As much as I would like to trade in my car for an Infinit FX I would rather not because I don't think I would ever want to do business with Infiniti again.

We purchased a 2003 G35 in Sep 2002 have the front pads and rotors replaed at 13012, 27068, 38639 miles the rears at 27068 miles. Like everyone else no help from Infinity. We have issued a complained with BBB Auto Line phone number 800-955-5100. Incourage others to do the same. If enough of us complaine we might get some action from Infinti.

brake pads wore out prematurly at 33,000. cost $385 will sell car immediately regardless of loss---junk

infiniti g35x excessive brake wear , brakes replaced at 23000mls and need replacing again at 38000mls

Dealer quoted $1100 for brakes! I went to Les Schwab to have the repair done for $495 and that was with upgrading the brakes and rotors. The $1100 charge would have included $12 brake pads! Yoo-Hoo! Headlamp is going to cost $250 to replace! Just wanted to share my experience because I can't get satisfaction from the Infiniti company.

I take my 2004 infiniti G-35 Coupe for a knocking noise coming from the engine area. I was issued a loner car for several hours and later that day I was called from the service dept. stating that my car is going to need a new engine but I needed to drop the loner car back until infiniti manufacture could authorize the repairs. it's been 2 weeks now and still nothing from them. I'm also having brakes noises. but this the worst customer servic yet I have gotten. they are very arguementative and dont like resolving the issues.

Just went in for the 40,000km (25000miles) and my brakes are at 5%They said I need 2 new front rotors, 2 machined back rotors, 4 new pads. Total estimated cost of $1,200+taxes. This is NOT NORMAL! On top of that they told me that every time I start the car I should MANUALLY TURN OFF the VDC. They say they are regularly seeing the VDC cars with heavy wear. As VDC is part of the car and brakes are condidered normal wear and tear it is not a warranty piece. According to the dealer the early wear issues were ONLY for the 2003 and 2004 and they are not going to assist in any way. The were nice and agreed that spending $700 on breaks every year is excessive, but there is nothing they can do other than telling consumers to turn off VDC. Of course wouldn't turning off VDC make the car less safe - no comment? The fact that 2005's are burning through 100% of there brakes and rotors in just 25,000 miles versus the 03'04 recall is just a coincidence!

I purchased one of the first G35 sedans in 2003. I paid almost $40,000.00 for the car because I thought it was a quality car. The BRAKES have been a nightmare. Today I had the car towed to the dealer because suddenly, there was a loud scraping noise.

I bought this 2003 car brand new in May 2002 and I just love it but U can't tell me it wasn't the 1st car off of the assembly line or assembled on a pay day. I currently have 44,500 miles on the car and needless to say I have replaced my front brakes and rotors 3x, back brakes 1x - what kind of crap is this!!! U take your car for an oil change and get a phone call that your front brakes and rotors need to be replaced.

My wife and I own a 2003 Infiniti G35 sport coupe. This car has had constant issues with brake squeal. We have replaced the front and back pads several times. In the beginning, they would squeal mostly when braking in reverse. Now they squeal both in forward and reverse. Infiniti won't recognize that they have a problem to deal with (they never do). Let's face it, this isn't a $10,000 kia, it's a $40,000 luxury car. We shouldn't have to deal with these problems, or the attitude of take it or leave it that Infiniti is shelling out.

I am leasing a 2005 Infiniti FX35. A bad smell was coming from the vents in 9/2006 and the Dealership told me Infiniti has a flaw in the design of the Cooling System, it is closed therefore the water does not drain and sits in the evaporator and causes bacteria that creates the odor. I was told nothing could be done other than spraying A/C Odor disinfectant.

My 2002 G20(52,000 miles) was damaged under Niello Infiniti's care (3-29-06/4-10-06)The clutch was burned so badly, that after another Infiniti dealership inspected/replaced the clutch and cleaned out the housing, the distinct burned smell lasted for weeks. My complaint was never taken seriously as I was not the original owner. My G20 was inspected several times over the course of my unusually long Niello service period, and it was later discovered that a former employee took my car home over the last weekend before my car was returned to me...at which time I noticed the smell after I drove my car 8 miles home.

I bought a pre-owned infiniti GX35 and the breaks squeal, I have had it for 2 weeks and took it back in. I was told it was brake dust and debris. I want my money back! and this should fall under the lemon law since it is not being disclosed as a known problem. But rather being presented as no fault of the manufacturer of the vehicle. Infiniti should recall the vehicle and fix the problem. I want justice

I have a '99 G20 Infiniti, which I bought new and I have loved. Except it only has 65000 miles on it - and my brakes need to be replaced AGAIN. This is either the 5th or 6th time which is ridiculous. Managers at the dealership tried to blame my driving skills on it b/c I am a female. Very wrong! I know all about not riding brakes and conservation especially with this car. They never admit to it being a problem with this car - which I am glad to see I am not the only one. No one else has had to replace brake pads or rotors as often as me.

I own a 2003 Infiniti G35. It has been plagued with brake problems throughout the time I have owned it. I have had the front pad replaced at 15,000 miles, bot front and back pads replaced at 34,000 miles and now am facing replacement of the front pads once again and rotors at 46,000 miles. If the pads weren't being replaced so often the rotors wouldn't be shot now. I have to eat the cost of this latest problem as with every further brake issues for the life of the car which I can expect on an annual basis. I am putting the car up for sale but who would want to buy a premium car with premium problems!

I have a 2004 Infiniti G35 Coupe and have had the brakes replaced 3 times and the rotors once. I have 26,000 miles on the car. I was told that I shouldn't worry because it's under warranty. My warranty expires in three months. I've had no response from Nissan regarding my complaint. The service mgr. at the dealership says the this is normal.

I like the many others have continued to have brake problems with my 2004 Infiniti. I wasn't advised that there were significant problems with the brakes, until I found a slip inside the glove compartment months later. There was never any mention of the brake concerns. To date, I have taken the vehicle for service to the brakes: 4,136 (Brakes/rotors glazed) 17, 681 (Brakes/rotors replaced) 21, 182 (Brakes serviced for squeaking again, stated no problems) 32, 641 (Brakes/rotors replaced) This is not acceptable and Infiniti should offer to replace the rotors for free.

I am leasing a 2004 Infiniti G35 Coupe and have had to replace the brakes twice in the 3 years that I've had this vehicle. I just replaced them after having gone only 10,000 miles since I had them installed. The front wheels constantly have what must be brake dust or debris - they are always coated with a black substance.

Bought a new 2005 G35 and after about 2000 miles, the brakes started to squeak only when a small amount of pressure is added. Every time I have an oil change I now have them clean out the brakes, lube etc which does help for a very short time but then the squeak is back. At my last oil change (About 2 months ago @ 12,500 miles) they wrote on the repair receipt that Infiniti is aware of the problem but now solution has been finalized. I have a friend that bought the same car 1 month earlier and he also has the same problem.

I have bought Infiniti QX 56 2004,as new, an hve had problem with break Judder that recurred despit sevaral repair by the dealer.This recognized,by the dealer, to occuring to other owners of this model.Please let me know if this would qualify for action law suit

I was driving with a friend of mine in a 2005 Inifiniti G35 coupe. We were making a right turn to merge onto a 3-lane-wide road, when a rabbit decided that it could run across the street coming from the left side rather than wait. Just so happens that I accidentally hit a bunny on the exact turn just about a year ago. In any case, I swerved around the rabbit by turning right even harder and then to counter that, I turned left. Well the car didn't enjoy it and we ended up pulling a very quick 180. We skidded across 3 lanes and hit the north/south bound street divider (you know, those triangular-based road dividers) backwards and at a diagonal. To make this clearer, we did more than a 180-instant U-turn. It was more like a 210-instant U-turn. The car wasn't movable after the fact and we called the police and so on and so on.

I can be added to the list of people whom have complained about the brakes on their Infiniti. Mine is a 2004 G35X. After 17,000 miles I brought the car in due to the brakes squeaking and sqealing. Infiniti was all to happy to replace them under warranty. I thought that was the end of the problem, but it arose again. So at 38,000 miles I brought the vehicle in for inspection and, just like the others, I was told that it needed pads and rotors. I was not happy and was soon alerted, by my wife to this page. I printed it and brought it with me to the dealer (along with my $500+) and told the folks there that something needs to be done about this. Toyota has brakes which last over 75,000 miles. No one is going to want to buy a car which you have to invest $500 a year in new brakes. He said he would pass my message along. THIS NEEDS TO BE RECTIFIED! Not by extended warrantys, but rather quality equipment. I like the car, but I have said from the first day that it would be a better car if it was built by Toyota.

I bought a G35 Coupe new in 2003 and at 11,000 had to replace brakes & rotors (warranty) now at 20,700 I have only 30% remaining after 42 years of driving including Corvettes I find this very unusual and expensive also the tires need replacing also. I looking for a new ride. Handling in ever the slightest snow 1/2 is awful.

Lease a 2004 Infiniti G35x, brakes and rotors had to be replaced @ 17,000 (under warranty, thank you). Now squeaking a bit @ 20,000 and severe brake dust continues. Heard this is a common problem (hence the factory covering the defect). I am trying to unload the car now.

I have a 2005 Infiniti G35X which I have just taken in at 14,000 miles for state inspection and have been told it needs brakes and rotors. After researching the internet forums, I have discovered that there are known problems brake problems with 2003 to 2005 infiniti G35's. Infiniti has extended the brake warranty on the 2003 and 2004 models but not the 2005's. Extending the warranty allows new defective brakes to be installed, however, does not address the engineering fault or safety issues.

Purchase my G35 June of '05. I have replaced 1 rear tire twice for excessive wear between 5 and 12,000 miles and now after 25,000 miles the other rear tire is bald and both front tires are wearing on the inside all 3 of these tires need to be replaced.

I purchased a new 2005 Infiniti G35x. Took the car in at 17,000 miles and am told I need new pads and rotors. Told that this is normal for a sports car. I have owned sports cars and have NEVER experienced this problem. Advise anyone considering a G35 to think twice. If brakes need to be serviced with every other oil change, this costly investment definitely has a significant impact to the resale as well as the cost of maintaining the car over years. Even though the '05 & '06s have different front brakes than the '03 & '04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and '06s.

I bought a new Infinity G35 coup in 2004. About a month later the brakes started squeeking. I took the car to the dealer where they "fixed" the problem. ever since then, the brakes continue to make noises and I've taken the car to the dealer 3 times. They always try to "fix" the problem but tell me its a problem thats inherit in the brake system. I am under warranty for 36,000/3 years but then after that time I know the problem will continue. I called infinity consumer affairs with no real help besides filing a complaint.

I just took my 2005 G35X to the dealer for 15,000 mile service and to check out my squealing front brakes. I'm told that I need new pads and rotors. I'm told that even though the '05 & 06s have different front brakes than the '03 & 04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and 06s. Both the dealer and Infiniti customer service said that enough people complain the brake warranty will be extended to cover the '05 and '06 model year. I noticed that there is an article from Oct. 12, 2004 on your site describing the problem that owners of '04 and '05 G35s were experiencing. Obviously the problem still exists.

We have a 2005 G35 Sedan. After one year and 7,500 the brakes failed causing an accident. As a result the driver of the other vehicle was injured. Two weeks prior I took the vehicle in to be serviced, and the service department said the brakes were good. I had the car towed back to the dealer to be inspected, and of course they couldn't find anything.

Brake defect? Cost of ownership of G35 Coupe too high. + Every other oil change Dealer service dept. checking brakes?? What is going on, are there others with this same problem.

I just bought an Infiniti G35 x. 2006 You won't believe it but after 28 000 km I had to change front brakes pad plus brake disc. They told me it is normal for a sport car... Come on! They think I am stupid or what... It looks like all the Infiniti Dealer in North America got a internal memo to tell customer the same bs. I would like to make an action against them in Canada.

For the second time in 12 months, my 2003 Infiniti had it's headlights stolen. They smashed the driver's side window and stole my headlights. They weren't even the Xenon ones as I opted to have the regular lights installed the last time this happened. It didn't matter though. I understand the Nissan Maxima's are having the same problem. Since this is an obviously major problem I am quite surprised that there has not been a major recall by Infiniti and/or Nissan or at least a remedy to this problem I now have to install a remote alarm system and see if I can get a hood lock installed. I would never recommend an Infiniti nor would I buy another one. As, it is I am considering selling it and buying a used car. I'm done!

We took possession of a new, 2005, FX35 in February of this year. We are generally pleased with the vehicle but only have 4,500 miles on it. The problem is a very annoying brake squeal while backing. Upon inquiring about the issue, I was told by the dealership that they can't solve the problem. Their engineers are aware of the noise issue but regard it as "normal".