Infiniti Reviews

I take my 2004 infiniti G-35 Coupe for a knocking noise coming from the engine area. I was issued a loner car for several hours and later that day I was called from the service dept. stating that my car is going to need a new engine but I needed to drop the loner car back until infiniti manufacture could authorize the repairs. it's been 2 weeks now and still nothing from them. I'm also having brakes noises. but this the worst customer servic yet I have gotten. they are very arguementative and dont like resolving the issues.

Just went in for the 40,000km (25000miles) and my brakes are at 5%They said I need 2 new front rotors, 2 machined back rotors, 4 new pads. Total estimated cost of $1,200+taxes. This is NOT NORMAL! On top of that they told me that every time I start the car I should MANUALLY TURN OFF the VDC. They say they are regularly seeing the VDC cars with heavy wear. As VDC is part of the car and brakes are condidered normal wear and tear it is not a warranty piece. According to the dealer the early wear issues were ONLY for the 2003 and 2004 and they are not going to assist in any way. The were nice and agreed that spending $700 on breaks every year is excessive, but there is nothing they can do other than telling consumers to turn off VDC. Of course wouldn't turning off VDC make the car less safe - no comment? The fact that 2005's are burning through 100% of there brakes and rotors in just 25,000 miles versus the 03'04 recall is just a coincidence!

I purchased one of the first G35 sedans in 2003. I paid almost $40,000.00 for the car because I thought it was a quality car. The BRAKES have been a nightmare. Today I had the car towed to the dealer because suddenly, there was a loud scraping noise.

I bought this 2003 car brand new in May 2002 and I just love it but U can't tell me it wasn't the 1st car off of the assembly line or assembled on a pay day. I currently have 44,500 miles on the car and needless to say I have replaced my front brakes and rotors 3x, back brakes 1x - what kind of crap is this!!! U take your car for an oil change and get a phone call that your front brakes and rotors need to be replaced.

My wife and I own a 2003 Infiniti G35 sport coupe. This car has had constant issues with brake squeal. We have replaced the front and back pads several times. In the beginning, they would squeal mostly when braking in reverse. Now they squeal both in forward and reverse. Infiniti won't recognize that they have a problem to deal with (they never do). Let's face it, this isn't a $10,000 kia, it's a $40,000 luxury car. We shouldn't have to deal with these problems, or the attitude of take it or leave it that Infiniti is shelling out.

I am leasing a 2005 Infiniti FX35. A bad smell was coming from the vents in 9/2006 and the Dealership told me Infiniti has a flaw in the design of the Cooling System, it is closed therefore the water does not drain and sits in the evaporator and causes bacteria that creates the odor. I was told nothing could be done other than spraying A/C Odor disinfectant.

My 2002 G20(52,000 miles) was damaged under Niello Infiniti's care (3-29-06/4-10-06)The clutch was burned so badly, that after another Infiniti dealership inspected/replaced the clutch and cleaned out the housing, the distinct burned smell lasted for weeks. My complaint was never taken seriously as I was not the original owner. My G20 was inspected several times over the course of my unusually long Niello service period, and it was later discovered that a former employee took my car home over the last weekend before my car was returned to me...at which time I noticed the smell after I drove my car 8 miles home.

I bought a pre-owned infiniti GX35 and the breaks squeal, I have had it for 2 weeks and took it back in. I was told it was brake dust and debris. I want my money back! and this should fall under the lemon law since it is not being disclosed as a known problem. But rather being presented as no fault of the manufacturer of the vehicle. Infiniti should recall the vehicle and fix the problem. I want justice

I have a '99 G20 Infiniti, which I bought new and I have loved. Except it only has 65000 miles on it - and my brakes need to be replaced AGAIN. This is either the 5th or 6th time which is ridiculous. Managers at the dealership tried to blame my driving skills on it b/c I am a female. Very wrong! I know all about not riding brakes and conservation especially with this car. They never admit to it being a problem with this car - which I am glad to see I am not the only one. No one else has had to replace brake pads or rotors as often as me.

I own a 2003 Infiniti G35. It has been plagued with brake problems throughout the time I have owned it. I have had the front pad replaced at 15,000 miles, bot front and back pads replaced at 34,000 miles and now am facing replacement of the front pads once again and rotors at 46,000 miles. If the pads weren't being replaced so often the rotors wouldn't be shot now. I have to eat the cost of this latest problem as with every further brake issues for the life of the car which I can expect on an annual basis. I am putting the car up for sale but who would want to buy a premium car with premium problems!

I have a 2004 Infiniti G35 Coupe and have had the brakes replaced 3 times and the rotors once. I have 26,000 miles on the car. I was told that I shouldn't worry because it's under warranty. My warranty expires in three months. I've had no response from Nissan regarding my complaint. The service mgr. at the dealership says the this is normal.

I like the many others have continued to have brake problems with my 2004 Infiniti. I wasn't advised that there were significant problems with the brakes, until I found a slip inside the glove compartment months later. There was never any mention of the brake concerns. To date, I have taken the vehicle for service to the brakes: 4,136 (Brakes/rotors glazed) 17, 681 (Brakes/rotors replaced) 21, 182 (Brakes serviced for squeaking again, stated no problems) 32, 641 (Brakes/rotors replaced) This is not acceptable and Infiniti should offer to replace the rotors for free.

I am leasing a 2004 Infiniti G35 Coupe and have had to replace the brakes twice in the 3 years that I've had this vehicle. I just replaced them after having gone only 10,000 miles since I had them installed. The front wheels constantly have what must be brake dust or debris - they are always coated with a black substance.

Bought a new 2005 G35 and after about 2000 miles, the brakes started to squeak only when a small amount of pressure is added. Every time I have an oil change I now have them clean out the brakes, lube etc which does help for a very short time but then the squeak is back. At my last oil change (About 2 months ago @ 12,500 miles) they wrote on the repair receipt that Infiniti is aware of the problem but now solution has been finalized. I have a friend that bought the same car 1 month earlier and he also has the same problem.

I have bought Infiniti QX 56 2004,as new, an hve had problem with break Judder that recurred despit sevaral repair by the dealer.This recognized,by the dealer, to occuring to other owners of this model.Please let me know if this would qualify for action law suit

I was driving with a friend of mine in a 2005 Inifiniti G35 coupe. We were making a right turn to merge onto a 3-lane-wide road, when a rabbit decided that it could run across the street coming from the left side rather than wait. Just so happens that I accidentally hit a bunny on the exact turn just about a year ago. In any case, I swerved around the rabbit by turning right even harder and then to counter that, I turned left. Well the car didn't enjoy it and we ended up pulling a very quick 180. We skidded across 3 lanes and hit the north/south bound street divider (you know, those triangular-based road dividers) backwards and at a diagonal. To make this clearer, we did more than a 180-instant U-turn. It was more like a 210-instant U-turn. The car wasn't movable after the fact and we called the police and so on and so on.

I can be added to the list of people whom have complained about the brakes on their Infiniti. Mine is a 2004 G35X. After 17,000 miles I brought the car in due to the brakes squeaking and sqealing. Infiniti was all to happy to replace them under warranty. I thought that was the end of the problem, but it arose again. So at 38,000 miles I brought the vehicle in for inspection and, just like the others, I was told that it needed pads and rotors. I was not happy and was soon alerted, by my wife to this page. I printed it and brought it with me to the dealer (along with my $500+) and told the folks there that something needs to be done about this. Toyota has brakes which last over 75,000 miles. No one is going to want to buy a car which you have to invest $500 a year in new brakes. He said he would pass my message along. THIS NEEDS TO BE RECTIFIED! Not by extended warrantys, but rather quality equipment. I like the car, but I have said from the first day that it would be a better car if it was built by Toyota.

I bought a G35 Coupe new in 2003 and at 11,000 had to replace brakes & rotors (warranty) now at 20,700 I have only 30% remaining after 42 years of driving including Corvettes I find this very unusual and expensive also the tires need replacing also. I looking for a new ride. Handling in ever the slightest snow 1/2 is awful.

Lease a 2004 Infiniti G35x, brakes and rotors had to be replaced @ 17,000 (under warranty, thank you). Now squeaking a bit @ 20,000 and severe brake dust continues. Heard this is a common problem (hence the factory covering the defect). I am trying to unload the car now.

I have a 2005 Infiniti G35X which I have just taken in at 14,000 miles for state inspection and have been told it needs brakes and rotors. After researching the internet forums, I have discovered that there are known problems brake problems with 2003 to 2005 infiniti G35's. Infiniti has extended the brake warranty on the 2003 and 2004 models but not the 2005's. Extending the warranty allows new defective brakes to be installed, however, does not address the engineering fault or safety issues.

Purchase my G35 June of '05. I have replaced 1 rear tire twice for excessive wear between 5 and 12,000 miles and now after 25,000 miles the other rear tire is bald and both front tires are wearing on the inside all 3 of these tires need to be replaced.

I purchased a new 2005 Infiniti G35x. Took the car in at 17,000 miles and am told I need new pads and rotors. Told that this is normal for a sports car. I have owned sports cars and have NEVER experienced this problem. Advise anyone considering a G35 to think twice. If brakes need to be serviced with every other oil change, this costly investment definitely has a significant impact to the resale as well as the cost of maintaining the car over years. Even though the '05 & '06s have different front brakes than the '03 & '04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and '06s.

I bought a new Infinity G35 coup in 2004. About a month later the brakes started squeeking. I took the car to the dealer where they "fixed" the problem. ever since then, the brakes continue to make noises and I've taken the car to the dealer 3 times. They always try to "fix" the problem but tell me its a problem thats inherit in the brake system. I am under warranty for 36,000/3 years but then after that time I know the problem will continue. I called infinity consumer affairs with no real help besides filing a complaint.

I just took my 2005 G35X to the dealer for 15,000 mile service and to check out my squealing front brakes. I'm told that I need new pads and rotors. I'm told that even though the '05 & 06s have different front brakes than the '03 & 04s there are still problems with the front brakes. Infiniti extended the brake warranty for the '03s and '04's but not the '05s and 06s. Both the dealer and Infiniti customer service said that enough people complain the brake warranty will be extended to cover the '05 and '06 model year. I noticed that there is an article from Oct. 12, 2004 on your site describing the problem that owners of '04 and '05 G35s were experiencing. Obviously the problem still exists.

We have a 2005 G35 Sedan. After one year and 7,500 the brakes failed causing an accident. As a result the driver of the other vehicle was injured. Two weeks prior I took the vehicle in to be serviced, and the service department said the brakes were good. I had the car towed back to the dealer to be inspected, and of course they couldn't find anything.

Brake defect? Cost of ownership of G35 Coupe too high. + Every other oil change Dealer service dept. checking brakes?? What is going on, are there others with this same problem.

I just bought an Infiniti G35 x. 2006 You won't believe it but after 28 000 km I had to change front brakes pad plus brake disc. They told me it is normal for a sport car... Come on! They think I am stupid or what... It looks like all the Infiniti Dealer in North America got a internal memo to tell customer the same bs. I would like to make an action against them in Canada.

For the second time in 12 months, my 2003 Infiniti had it's headlights stolen. They smashed the driver's side window and stole my headlights. They weren't even the Xenon ones as I opted to have the regular lights installed the last time this happened. It didn't matter though. I understand the Nissan Maxima's are having the same problem. Since this is an obviously major problem I am quite surprised that there has not been a major recall by Infiniti and/or Nissan or at least a remedy to this problem I now have to install a remote alarm system and see if I can get a hood lock installed. I would never recommend an Infiniti nor would I buy another one. As, it is I am considering selling it and buying a used car. I'm done!

We took possession of a new, 2005, FX35 in February of this year. We are generally pleased with the vehicle but only have 4,500 miles on it. The problem is a very annoying brake squeal while backing. Upon inquiring about the issue, I was told by the dealership that they can't solve the problem. Their engineers are aware of the noise issue but regard it as "normal".

Warning light goes off... No manual to find problem, Called Triple A for road side assistance- did not know infiniti provided this service and i have paid for it(found out from tow truck guy) Now tow truck guy does not know what warning light means..so i call a friend who has the same car but has a manual and we identified the problem as low tire pressure. Now Triple A guy tries to remove tire can do it, not key to unlock rim lock.

On 9/03 I took my '98 Infiniti Q45 to INFINITI SOUTH BAY 3035 PCH Torrance, CA 90505. The airbag light was flashing. At that time they said I needed to replace the left drivers side unit assembly. On 12/04 I went to CERRITOS INFINITI for service and because the airbag light was again flashing and was told the same airbag unit need to be replaced - I declined the service. On 4/05 when I took my car in for service at CERRITOS INFINITI the subject came up again about the airbag. I asked the service representative, Irwin, if it was the same bag that had been replaced 9/03. He verified that it was the same assembly unit.

Infiniti G35 2003 model - purchased with 5000 miles on odometer in October 2003. In 2004 received a message that the brakes/rotor design for these models were defective and that Infiniti would replace in 3 years or 36000 miles whichever came first. My car's brakes started speaking at 36600 miles. When I called my dealer (above) they told me no way - already past the time limit, even though I bought the care with 5000 miles on it (which can be substantiated on my purchase papers). They then told me to call the Infiniti 1-800 number to see if they would extend for me.

I recently purchased a brand new 2005 G35. When it reached its 4k miles my first incident was the srs air light that lit up on my dashboard. I took to the dealer to get it looked at. They replaced first the driver's side airbag module. A few days later then light came back on. I then took it back were this time they had the vehicle for over a week because they had to send an Infiniti specialist. The fixed the problem and replaced body combo switch (spider cable behind airbag). Well I was promised after this that I will have no more problems.

I have a 2003 Infiniti G35 sedan, with automatic transmission. At 20,000 miles, the front brake pads had to be replaced. I was contacted by Infiniti, and told that they recognized there was inordinate wear on the braking system, so they would reimburse any repairs that had already been made, and would extend the warranty to 36,000 miles for brakes and rotors. When I took the car in for its next service, the dealership replaced the brake pads all around (although I had pads with only a few thousand miles on them), and machined the front rotors.

Brakes shake and squeak. Repaired 6 times still same problem

I recently leased a 2004 I35 Infiniti. Two weeks after I got the car it was vandalized in a sports arena parking lot. The window was smashed so the halogen headlights could be removed. The front end of the car was totally destroyed, the leather seats were damaged, the electrical system was destroyed and there was glass everywhere. As the parking lot cleared and we were waiting for the police to arrive we saw five other I35s had been vandalized as well for the cars headlights. No other type of car had been vandalized.

My husband and I purchased a used Infiniti QX4 from Infiniti of South Atlanta September 2003. Since that time the raditor has been replaced three times - three times in less than 14 months. After the third raditor malfunctioned (second replacement), I met with the Service Manager who attributed the problems we had with the radiator to a manufacturing fault. I then contacted Infiniti Consumer Affairs to request an extended warranty of the radiator considering the problems we experienced and the manufacturing defect identified by the Service Manager. That request was denied.

I purchased a new 2004 g35. At 2,000 miles my brakes needed to be replaced.. both pads and rotors. (covered in waranty) (this is a known problem, as documented on your site) now at 4,500 miles my transmission and clutch went out. i did research online, and found a very very large amount of people with the same problem.. the experienced the same symptoms as i did with the transmission, and then they also were in need of a new transmission and clutch.

My xenon headlights have now been stolen twice in a period of two weeks (12 days of which the car was secure at Infiniti having damages fixed). I got into the lease on Seot 24, 2004. On October 15th, my car was broken into and my headlights were stolen. The thieves got into the car with little effort through the driver door handle. They then cut the electric system so the alarm never went off. The next morning the car was towed away for service. On October 29th, I got my car back from service. On the 31st in broad daylight (and with an additional alarm the service people at Infiniti recommended) the headlights were stolen again, this time without even having to open the car - in less than a minute with a crowbar.

I am more concerned about avoiding this issue in the future than about recovering my deductible. Had I known that this was an issue I would not have leased this vehicle. Is there a way: 1) to get reimbursed for my costs 2) to have the manufacturer repair the problem so that it won't happen again or.... 3) to terminate the lease early under the Lemon Law so that I don't have to spend the next thirty one months worried that this will happen again?

We own a new G35 and the brakes need to be replaced at 13000 miles they tell me this is normal. I dont know about you but that is not normal from my 54 yrs of experience. I am told we will have to replace brakes every 12000 miles or so.