
Mini Cooper Reviews
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About Mini Cooper
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- Compact size for easy parking
- Good fuel efficiency
- Frequent mechanical issues reported
- High repair costs for maintenance
Mini Cooper Reviews
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Reviewed Nov. 5, 2008
Reviewed Nov. 5, 2008
Reviewed Oct. 30, 2008
Reviewed Oct. 29, 2008
Reviewed Oct. 28, 2008
Don't even know where to start..On 6/30/06, I purchased a Mini Cooper-04. Within one week of having this vehicle I started having problems with only 45,000 miles on it..thought I did my homework..thought it's made by BMW, can't be anything big with only 45,000 miles. Eww I was sooo wrong. Airbag/battery light went on. Next the car kept stalling everywhere..in town, on the highway. I was mortified. The ** at the dealership insisted it was something I did..in a week..are you freaking kidding me?
It was towed in and apparently fixed..not! I brought it home to have the pressure tire light go on and still stalling. On my second return to this dealership, I had to threaten that I would go to channel 10 because I was told it must be my driving and the warranty would not cover...In this short 4-mth period, the dealership was bought by Balise who absolutely refused responsibility for the previous dealer. So they said in good faith they would pay half on the comp. brain which was the problem...whatever that was. And this time I could not get a rental for free..un-freakin-believable. I had the ** done. They so kindly added it to my loan with them for 1,700. You know to help me out.
I quickly brought it to a legitimate mechanic who said wires were unplugged and to get rid of the car. They fixed what they could for the cheapest price of 800...this **! I loved Mini's until that! Never again! Got rid of it happily to....a car dealership..as a trade-in, which they told me the car was upside down in price. I have to say Citifinancial was wonderful to deal with in going over all the paper work. They could see I was absolutely clueless as to how the car went upside down in price. Well the car dealership helped me with the loan remember..they forgot to tell me they added some DEALS to the warranty. And in trading in the piece of **, I was responsible still for that warranty...go figure, it was all greek to me. Citifinancial cut my price of the new loan down to what it should have legally been for the new car. Total out of pocket cost for a freakin Mini..about 3,000..**! Having a reputable financial institute step in and fix things for me..sweet.. Placing this complaint on the internet for everyone to read...PRICELESS!
Reviewed Oct. 27, 2008
Reviewed Oct. 26, 2008
Reviewed Oct. 16, 2008
I purchased a Mini Cooper on 09/22/02. Drove the car 43,000 mi. Regular maintenance, when called for, was done at Orlando Mini where purchased. Many expensive problems have occurred, but none like the latest. On 10/14/08, the trans (automatic TVC), went out. Replacement cost $8,600.00. I said, "What", and called Mini consumer affairs. They said they would negotiate with the dealer to reduce the cost. An obvious problem with the trans is known by them. The result was a reduction in labor cost of $1600.00 was apparently supposed to make me happy. I am 65 yrs old and cannot afford this cost. The car was not abused in any way.
Reviewed Oct. 14, 2008
My wife was driving her 2007 Mini Cooper. When she arrived at her destination, the car started smoking badly and appeared to be on fire. A strong odor of burnt rubber was present. The clutch no longer worked and the car would not move. The car was towed to Crevier Mini Cooper in Irvine where it was purchased. The service writer called and said that it was a burned out clutch and that it would cost $3,500 to repair it. This car only had 9,000 miles on it. He said that it was not covered by warranty and that this usually happened because of abuse. My wife and I have driven a clutch all of our lives (after 16 years of course) and never had one clutch burned, out much less at 9,000 miles. We have another vehicle with a clutch (Honda Civic) and our driving habits have not caused it to burn out.
Upon investigation on this web site and others, there are dozens of similar stories of low mileage clutch burn outs on the 2007 Mini Cooper specifically. The dealer denies any advisories or problems of this nature despite numerous examples that I provided from the internet. The Mini service representative would not talk to me directly even though I asked. In one case, a user cited a bad clutch shortly after leaving the dealer and they still maintained that it was the user. I am filing this report so that others, considering this vehicle will be aware that they may be buying trouble and second, that Mini Cooper is not very good about standing behind their product in the face of numerous experienced drivers having clutch failures at such a low mileage. Third, I want to make sure that if others experience this problem, that they don't buy that this is the first the mini people have heard of this issue. I loved our Mini until this incident and have had no other problems. In view of how Mini Cooper handled this situation, there will be no more Mini's in my future. There may be a good case for a class action suit in all of this...there is no telling how many people just paid the repair and made no fuss. Any bright attorneys are welcome to call me.
Reviewed Oct. 14, 2008
I purchased 2002 Mini Cooper S in April of this year with around 56K on it from Amity Nissan. It was actually advertised with 51K but it was at a great price so I didn't let the extra mileage bother me.The car was beautiful so I made a trade and purchased the car. Here's where it gets ridiculous. I noticed some things within the first few days. 1) a clicking sound in the steering column. 2) water in the trunk. 3) a severe pull to the left, And lucky #4, NO HEAT!!!
I brought the car back to Nissan and they said they would take care of it. 1 week goes by...nothing. I called and nobody knew anything so they said they would get back to me. No one called me. I called again. They told me that they sent it to a Mini/BMW dealer for the column and heat. Ok finally someone who knows this car is working on it. Right? WRONG!!! Mini calls me to tell me they changed the thermostat and the noise in the column is a common problem and Nissan won't pay for it because it's not considered to be a serious problem. Whatever. I picked up the cart that night and within 50ft of the dealer, the heat went cold again. I brought it straight back. They called me a few days and told me they changed the radiator. Once again I picked it up and the heat went cold within the first 20 minutes!
Now, I was pissed! I went back to the dealer the next morning and sat down with the Service manager and told him how I felt. I'll put my Foreman on it right away, he told me. They called me later that week to tell me it was fixed. It actually seemed ok this time, until the next night when I was on the way back from Jersey and it was only 31 degrees out! My girlfriend and I froze to death the whole way home! Thank God, the heated seats work! I contacted Lemon Law and they told I had to take it up with the dealer where I purchased it. The dealer told me I had to get a lawyer. Needless to say, that was more than I cared to deal with. I decided to have my mechanic fix it because I would rather pay to have it done right. Now I'm having the power steering problems and the clutch feels like it's going so I guess I'm on the short list for a world of headache. But there is no way I'll ever bring it to another Mini dealership again! Oh and I was told later on that unless you actually buy the car from Habberstad Mini, they can't be bothered with it.
Reviewed Oct. 10, 2008
Transmission died with no warning whatsoever at 58,000 miles. I had just left home to go to work. I was stopped at a red light,. The light turned green, I hit the gas, the car moved about six feet, the transmission seized and died in the middle of the intersection. The steering pump went out at 50,000 miles and cost about $1200 to replace. The feature which tells you how many miles you're getting per gallon, etc. never worked. It was replaced free of charge after I had owned the vehicle for a couple of years, and the new one never worked either. Mostly, I'm upset about the transmission. A five-year-old transmission with under 60k miles shouldn't just die, especially one that's engineered by BMW. I thought I was buying value five years ago. I'm bitterly disappointed.
Reviewed Sept. 19, 2008
I bought BRAND NEW mini cooper in March 2004. When my brother brought the car for me, I notice that back bumper have some rust. Since my nearest dealer is about 45 mins. - 1 hour drive(without traffic). I decided to just leave it like that. It wasn't a big deal. After driving for a month, the panel of the back of my seat fall off(both front seats). I called the dealer. It was a worst dealer, I have ever seen. At that time, you have to call a head to make appointment, which was about 1-3 week waiting list. And, they have only specific date and time available. I have a fix schedule, so I couldn't go.
I just wait for month or so. Window at driver side started some problem. It wasn't working. I couldn't open or close. I have to use it caz I have to scan my apartment pass. Then, passenger seat couldn't adjust. Thus, I decided to wait for another month to check, if somethings going to brake again. Nothing happened. I call to make appointment. They said, they have next week available. I asked if they can order all parts. They said, Yes I got there. I didn't go anywhere I just sit an wait at the dealer. They guy said, you can take your car back today, and bring it back when a part come. I was like okay. I drove here more than 30 mins...Okay they said they fixed panel at both seat.
After, a week took my car back, it's fall off again. I couldn't open the door in the winter.
Reviewed Sept. 17, 2008
I purchased a used 2003 Mini Cooper from a non-MINI dealer in the summer of 2005. I think it had around 20,000 miles on it. In September 2008 I brought my MINI to a MINI dealer because I was having trouble starting it and the power door lock on the driver's door no longer worked. While they were taking out the power steering unit to replace the starter the mechanic noticed that the power steering fan was completely seized up and needed to be replaced. A couple of days later, I was told the mechanic noticed a noise while driving the MINI, checked the transmission fluid, and the transmission and clutch needed to be replaced. The car only has 59,000 miles on it. It is the 4th manual transmission car I've owned. All the others had over 100,000 miles on them when I sold them and never had transmission problems. HOW CAN THIS NOT BE A RECALL ITEM with all these similar posts?????
Reviewed Sept. 16, 2008
2002 Mini Cooper S. Clutch and Transmission Failure at 85K. Dealership in Chicago offered to replace for $6800. I havent discussed with them but Im going to attempt to play hard ball and pay no more then half....we will see. I took good car of this car over the years so a total failure of clutch and trans is totally inexplicable. My hope is to have it repaired and then sell immediately. This car has been in the shop for repeatedly for many issues. I use to recommend the car to everyone but now after this Im going to be doing the exact opposite. Currently looking into a possible class action suit against BMW for faulty design or mechanics on the CVT. Ive read on other forums that this person is putting together a class action suit...might be worth looking into.
Reviewed Sept. 14, 2008
I have a 2003 Mini Cooper I bought used with 23,000 miles. I have had the car for a year and 3 months, Since then a this is what has gone bad: a strut, power steering fan, coolant fan, power windows, and door locks. To fix the strut, power steering fan and coolant fan has already cost 3,000. I'm still not done with the repairs. Mini coopers are a rip off. Components are always going out. My Girl friend had a 2006 330i and her car has had the same problems. Don't buy a mini cooper.
Reviewed Sept. 14, 2008
I have a 2003 Mini Cooper I bought used with 23,000 miles. I have had the car for a year and 3 months, Since then a this is what g=has gone bad: a strut, power steering fan, coolant fan, power windows, and door locks. To fix the strut, power steering fan and coolant fan has already cost 3,000. I still not done with the repairs, Mini coopers are a rip off. They are just like a BMW, components are always going out. My Girl friend had a 2006 330i and her car has had the same problems. Don't buy a mini cooper.
Reviewed Sept. 13, 2008
My 07 Mini Cooper was recently bought back using CA's Lemon Law. When I drove the vehicle off the lot, the clutch ground from 1st to 2nd gear. I took the car back 3 days later to Irvine Mini....they could not replicate it. I took it again about a week later to Brecht and they (and I) could not replicate the grinding. During this time I wrote MiniUSA to tell them of these issues. Upon the third time of going to the dealer (Brecht again) I got a call from their service supervisor who told me that my synchros were destroyed and that EVEN THOUGH the problem was my fault, they were going to replace the transmission (I suspect the only reason the grinding was confirmed was because of my letters to corporate).
I responded that I didn't know what kind of a car could have be ruined by driving it off the lot. I was insulted by the assumption that I caused the problem when 1) I have always driven a clutch and 2) the problem was persistant from the beginning.
Anyway, I got a new transmission and all was fine for about a month. I was on the freeway and after a horrible noise, my clutch went dead. I had to call roadside service to have my car towed. It was at this time that I wrote Mini and informed them that I was planning on NOT taking back this car as it was a lemon. I never encountered any problems with MiniUSA and the process was smooth. In total, I drove the car for 3 months! I could have received a replacement vehicle but I seriously doubt Mini's reliability.
Reviewed Sept. 12, 2008
2003 Mini Cooper, want to let people know what a piece of junk they are. The moonroof has leaked since day one (bought it in 2006) and obviously can't be fixed. The air conditioner has never worked. Replaced the brakes at the cost of 1,000.00 around 50,000 miles. New muffler system around 55,000 miles for a cost of 1,000.00 New tires at an exorbitant price of 1,000.00.
Now at 66,000 miles I need a new transmission for an unbelievable price of 8500.00. I have an extended warranty that has a month left on it and I will bet 1 million dollars that they'll somehow get out of paying for it. It is criminal what they charge for repairs and criminal that these cars need so many repairs.
This car has cost me over 3,000.00 in repairs in the last 2 years and is going to probably cost me another 8500.00 soon if warranty won't cover new transmission. I can't afford 8500.00 and I will be without a car if the warranty company screws me.
Reviewed Sept. 11, 2008
August: contacted dealer, Service Engine Soon light was on, 2004 Mini w/ 45,000 miles running rough, feels like it will stall out, bucking. Dealer said it was due for service anyway. Brought it in first thing in the am, husband went to pick it up, they didn't look at it all day, because they said they didn't know what our complaint was. Instead, they washed it, locked key inside while it was running, said there was a problem w/ the driver's side lock. Said to leave it overnite, they would look at it the next day. Said light was on because gas cap was not tight. Husband exasperated, took it home.
Light came back on 2 wks later, riding rough again. Took to local shop: transmission. Had it towed to tranny shop. IF it's only the control module, it will be $1000. If it's the unit, $7000. ARE THERE ANY CLASS ACTION SUITS OUT THERE? ARE THERE ANY LAW FIRMS OUT THERE LOOKING FOR A SLAM DUNK CLASS ACTION? PLEASE CONTACT US, WE WILL JOIN.
Potentially major repair bill OR sell off of vehicle w/ transmission problem at a major loss.
Reviewed Sept. 10, 2008
Okay where to start? I bought my 2003 Mini cooper in June 2007 from a local well known dodge dealer. My car was traded in at the dealer I bought it from with 50,000 miles when I drove off the lot. Great deal right? WRONG! Shortly after the 1 month warranty expired my power steering pump went! Okay sh*t happens I spent 1300 for the repair. Then I noticed this weird sounding noise when the car was in gear, it sounded like a fan with somthing stuck in it. Almost like a grinding sound if you can imagin. I took the car to my local mechanic where I had my frequent oil changes done. My mechanic was in as much shock as I was when he looked me dead in the eye and told me, Mike your transmision is SHOT! This was approximatly 7 months after I had purchased my 17000 car! I called the dealer where I purchased the Mini from and of course they couldn't help (not to my surprise however). I called MINI USA and spoke with a rep. Who told me to take the car to a local Mini dealer for a proper diagnosis and see if they could help out. The rep. Explained that the service manager at the dealer would contact them (mini usa) for possible assistance. At the time the car had 62000 miles on it, just 12000 more then when I purchased it! Just my luck! The service manager seemed very helpful at first and PROCEEDED TO TELL ME THAT THE ORIGINAL OWNER already had a new transmission put in while under warranty through the local mini dealer at 26000 miles!!! The service manager expresses it most likly wasn't the tranny. Thank god right? WRONG! After having the car for over 7 days he called me to let me know I can pick up my car. He continued to tell me that the transmission (the second one placed in the vehicle by mini) was no good! He told me he had eagerly expressed to MINI USA that the transmisson had been replace prior through the dealer under the original warranty. He explained that mini felt that because it was traded into another local deal they weren't shore if the car had properly been serviced after the trade in. I explained the car was traded in with 49500 miles, just 500 less then when I bought it! I explained that the 12000 miles I drove could all be accounted for with receipts. The service manger seemed VERY concernd, but said sorry there is nothing I can do. It turns out mini has MAJOR problems with their 2001 to 2006 transmissions! Hundreds, maybe thousands of other hard working people have the same tranny proplems. There are cival suits in the process throughout the country. If anyone would like to check the many dishearted people, just google mini transmission and you can see. I understand my circumstances and my obligations to my car. My concern is if mini replaced the transmission originaly and are VERY WELL aware of all the problems they are having with the CVT transmissions shouldn't they at least help? Can anyone help?
Reviewed Sept. 7, 2008
My 2003 mini cooper which only has 47,000 would hardly start and would hardly run and made a lot of noise. I had it towed to a repair shop who said it blew a rod and that may not be all. I was told that it basically needed a new or rebuilt engine at a cost of $6000 - $10,000. They also said this should never happen and that the manufacturer should be liable. They took it upon themselves to call the manufacturer since when I tried they would not let me talk to anyone. Their phone call resulted in a too bad, the warranty is up and it must be user abuse. Well that is impossible, I have never even had a speeding ticket. Apparently mini cooper's popularity supersedes their willingness to back their product. That is such a crime.
Blown rod - $6000 - $10000
Reviewed Sept. 5, 2008
Transmission slipped on 2003 MiniCooper/car died
Almost killed
Reviewed Aug. 29, 2008
My '04 Mini automatic trans has had two blown transmissions under 45,000 miles. First was replaced under warranty, second transmission they are trying to fault an autobody shop without any proof that the autoshop did anything wrong, but are they are using that as an excuse to say it's not under warranty.
I also have the problem with my driver's door not unlocking with the key button, and I have had to bring my car in three times to repair broken seats that were stuck in the reclining position. I also have a stress fracture in my windshield that they would do nothing about while under warranty, because it must have been an impact problem. Guess what? The service manager has never heard of any problems like this before! Once I figure out how to get this transmission replaced, I'm selling this car so fast my own head will spin. What a piece of junky crap.
Reviewed Aug. 26, 2008
Purchased a used Mini Cooper S type, Sept. 07 and the car broke down soon after purchase Dec. 07/Feb 08/Apr.08/Jul 08/Aug.08. My car was serviced 5 times by Lauderdale Mini and was never "fully" repaired. Now I requesting a full refund which Laurderdale Mini does not want to agree too since they want to charge for miles. I don't think is fair and I think they ALWAYS knew the Mini sold to me was a FAULTY vehicle and proceeded with sale. Pain/Suffering/Lost of wages/spouse disappointment/endangering my children & me. Extremely violated as a consumer.
Reviewed Aug. 26, 2008
I purchased a brand new Mini Cooper convertible in 2004. 2 days after my first service, my Mini was towed back to the BMW dealership and a pump was replaced. My clutch was also replaced on my first service which they stated was not covered under my warranty. About a year later, I had to get my alternator replaced which took about a month. Now that my warranty has expired just 6 months ago, I almost crashed when my power steering didn't work. What next?
I saved for so long to get the car of my dreams, buying it brand new thinking that it wouldnt have all the problems a second hand car would have. I discovered how wrong I was. I have spent so much money fixing my mini when I have only had it for 3 years. I'm so disappointed.. I have to get rid of this piece of ** before the repairs become more than the actual car itself. What a piece of **. I feel sorry for the next owner and for all the other new Mini owners. You don't know what you are getting yourself into. Might look cool and nice, but comes with price tag of repairs more than what he car is worth. Just ridiculous.
Reviewed Aug. 21, 2008
Exploding sunroof. After 1,300 miles, driving along freeway, closed sunroof just exploded all over me. No rock, no collision, no obsticle. Liekly, over stressed during manufacture.
Out of pocket cost to replace sun roof. Mini would not cover under warrantee. Very signficant safety hazrd as shards of glas had come down all over while driving.
Reviewed Aug. 19, 2008
2007 Mini Cooper S In early 2008, I purchased a used 2007 Mini Cooper S with just a little over 8,000 miles on it -- practically a new car. At an odometer reading of a little over 16,000 miles, after putting 8,000 miles on the car myself, the clutch and flywheel were shot and had to be replaced. I have driven manual transmission cars for over 35 years, and I have never in my life had a clutch fail on a car that has fewer than 75,000 miles on it, and I have never had to replace a flywheel. This car was practically new; it only had 16,000 miles on it when this happened! I was flabbergasted to say the least. I had to have the car towed from the freeway at 2:00 a.m. on a Sunday to a closed dealership. To make matters worse, the dealer, Mini of Murray, in Salt Lake City, Utah, said it was caused by the car being driven too hard. What a bunch of crap! To have this happen to a car so new is upsetting, but the situation went from bad to worse when the dealer said it would not be covered under warranty. I cannot understand this at all. Of what value is the warranty if it doesn't cover this kind of malfunction on a car with only 16,000 miles? It's absolutely worthless, that's what it is. I am outraged. I get blamed by the dealer for causing the problem, and then I have to pay almost $3,000 to get it fixed. If my driving caused the clutch and flywheel to fail at 16,000 miles, then all I have to say is that Mini Coopers are pieces of crap, and no one should ever consider buying one. I will NEVER purchase a Mini again, and I will warn everyone I know of the poor product, worthless warranty, and the fact that the dealership does not back its product. Then, on top of the whole clutch fiasco, the smart key failed and had to be replaced at a cost of $350. Of course, you guessed it, it was my fault -- I must have dropped it! I asked the service rep at the dealership why this would happen because absolutely EVERYONE drops their keys from time to time. I just got the same run around I got on the clutch/flywheel situation -- I must have caused the problem. Again, if simply dropping a key causes it to stop working and have to be replaced at the cost of $350, it must be a worthless piece of crap, just like the car itself and the warranty. I can only say to anyone considering purchasing a Mini . . . Caveat Emptor.
Reviewed Aug. 19, 2008
I purchased a used 2003 Mini Cooper S from my local dealer (non-mini) with 56,000 miles one it in December of 2007. In addition I purchased a $3,000 extended service contract. Days after I purchased the car I noticed a loud noise coming from the passenger side rear of the car. Turns out that in a matter of days I had warped my rotor. I took it back to the dealership and had to complain quite a bit to get them to replace just a single rotor, although I've been told you're supposed to do it in pairs. The following months I was hit with all sorts of different issues. First the driver's side windows stopped functioning. Shortly after I noticed that the passenger side door stopped locking and unlocking. You had to pull the inside handle to unlock it and push the lock down manually to lock it. The very next day I was backing out of my driveway to go to work, and as I am turning the steering wheel in the street,which by the way I had some fairly fast moving vehicles coming at me, the power steering quits. So I pulled back into the driveway and shut the car off. I waited for a few minutes and attempted to start the car again. It turned over for quite a few seconds and started up then it spit and sputtered and finally died. I had to turn it over upwards of 10 seconds to get it to start after that. Everything seemed to be in working order now, so I started on my way to work again. As I'm pulling into the parking lot, the power steering dies again. I nearly lost control and drove up on a sidewalk. I took the car back into the dealership to have them look it over. Later that afternoon they called and said that they had the Mini tech look over the car. He had determined that the power steering pump was completely electric...I could have told him that and I am no car mechanic. He said that he didn't know enough about the car to fix any of my issues. Then they tried to get me to pay the cost to put it on a truck and send the car to Denver (7 hours away and the closest Mini dealership). Well I just went ahead and took it there myself. It ended up costing $1100 for the power steering pump, $300 for an actuator arm for my power lock, and $300 for an emissions chip that had gone bad. Then they told me that there was nothing wrong with the drivers side window. The window had been stuck in the up position for upwards of a month at this point. He gave me these instructions should the window ever get stuck again. If either window should get stuck, aim right between the lower speaker and the door trim and give it a good hit. These things lock up all the time, no sense replacing it until it burns out. Well obviously they see that quite a bit if they know that the motor seizes up and you just have to hit the door right over the spot where the motor is to get it to work again. After having all these problems, and then later reading that many people have the exact same ones some even more severe, I WANT TO GET RID OF THE MINI. I don't want to hang on to it long enough to have my clutch go out or even worse a transmission. As a result of all my problems, I ended up paying 1700 dollars to have everything replaced out of pocket. My warranty didn't cover any of it. There has to be a way to get them recall some of these things. How many people need to have problems to order to make them recall a bad part??
Reviewed Aug. 9, 2008
The 2006 and beyond seem to have apparently been much more reliable. The convertible has been re-engineered for 2009, the troublesome 5 speed and CVT transmissions have been discontinued. Failure for reimbursement of items covered under the "full warranty" should not be tolerated and should be met with legal action to reclaim any inappropriate expenses- winning a case where they refuse to replace a clutch or transmission isn't difficult, even if forced to use mediation/arbitration.
Reviewed Aug. 7, 2008
My 2002 MINI Cooper automatic transmission went out at 48,000. This happened on a winding coastal road (very dangerous!). BMW of San Francisco quoted $8500 to put in a rebuilt transmission with a 2 year warranty and independent shops in the city didn't quote anything price or warranty-wise that I was willing to pay for, either. My beloved MINI is dead.
Reviewed Aug. 6, 2008
After researching on line and seeing lots of lots of other Mini owners with the same complaint at low mileage like mine, I have decided to pursue a different avenue. It is outrageous and rediculous that Auto Safety or Comsumer Affairs have not let people know of this very dangerous and or costly widespread problem. I have filed a complaint with the Auto Saftey commision as well as to you with hopes that people can hear of the dangers with this car so that unknowing owners like myself can make a better decision about purchasing one of these cars.
Reviewed July 26, 2008
My 2003 Mini with 58,000 miles needs a replacement automatic CVT, like so many others. There seems to be a high fault rate with these automatic CVT mini transmissions. I was quote $8000 to replace or $4000 to rebuild by the MINI dealer. I am picking the $4000 option.
Reviewed July 25, 2008
I purchased a used 03 mini cooper in February 08, for my 16 year old daughter. Then found out a week later when the airbag light came on that I would have to take it to a mini dealer to get any work done on it which is an hour away from my home in the five months I have owned this car the car has been in the shop more than we have been able to drive it they do not fix the problems it goes in for and within a week there has always been more.
The airbag light for both the driverside and passenger side has had to be replaced when the light goes on the service department says they cleaned up the wiring and it might last a week..a month..a year..in both cases it lasted a week which in the second case they had it for three days of that week so we got four days before the light went back on...there has been a leak in some tubing around the sunroof where they had to replace the carpet....but it was obvious the carpet had not been replaced...since then they have found a multitude of leaks that before they had assured me they had soaked the car and found nothing except every time they get the car they find more leaks.
The power stearing has gone out often Twice I have taken it in I have been told they see nothing wrong and can only fix what the car tells them. The car now sits not running because The alternater is bad and there is oil in radiator run off resevoir which I have been told is a cracked engine block....But I can't find any one to work on the car and I won't take it back to the dealer....
Reviewed July 25, 2008
I just had my transmission go out on my 2003 mini cooper, I took real good care of my car by constantly getting my oil changed and tune ups. I had 78k miles on it, without any warning I had no drive, no reverse only park just as I got of the freeway. I called for roadside assistance and had it towed to Universal City Mini. The service person said they would look into the problem and would call me back to let me know what the problem was even though he knew what it was, because I knew it was the transmission (comon sense).
Well! the following day he calls and tells me that the transmission was a done deal and it would be $8000.00 to replace it. I asked him if there was a problem with the Transmission from the manufacture and he said no. There is no way I have $8000.00 for mini to fix it so I had the car towed to a Transmission shop where the man said it would cost me only 1,780.00. Even though I think it was high I asked him to get it fixed.
Well after a week and 2 days my mini still sits at the shop with no parts avaliable, no salvaged mini transmissions, no transmissions period! unless you come up with $6000.00+ and buy it from mini.. What a SCAM, I love my car, but Now every mini I see I say to myself there goes another $8000.00 transmission down the road, and if these people know what is ahead for them in the near future. I say all mini owners should sue mini for selling this piece of junk to the public.
I am out of a car that takes me to and from work, picking up my kid from school, basketball practice, her games. Having to borrow my sisters car, dropping her of to work, picking her up, putting extra milage on her car. Its just a headache, till I find a Transmission, if I find one. The stress it has caused me everyday is something only someone that has this problem can understand, specially if you are running on a tight budget.
Reviewed July 24, 2008
My 2002 Mini Cooper experienced a massive transmission failure at 70K miles. I had purchased the extended warranty, which ended at 50K. Since paying over $8,000 to replace the CVT transmission (which I understand BMW no longer uses), I have learned that many other owners of relatively new Mini Coopers have had the same experience with their transmissions.
Reviewed July 23, 2008
2003 Mini Cooper out of warrentee transmission failure @ 67K. Research shows that many Mini owners have been having this problem, enough so that it can be considered a manufacturing flaw. Not all Mini's fail at 67k some are having to replace transmissions or clutches sooner! It's really a design flaw.
Most owners are incurring a $7,000 +/- bill to repair this problem.
Reviewed July 22, 2008
My mechanic knows my conservative driving style (I'm 47 and have had no speeding violations, offences, or auto accidents) and also knows that I have been driving a standard since I was 17. From other postings, it looks like I can expect little support from Mini in terms of reimbursement, partial or full. Is the transmission in these vehicles really that bad? I work full time and was without a car for 12 days since the parts had to come from Europe, which meant I had to negotiate my schedule (couldn't afford rental car); I had to spend $2000 to cover costs or repair.
Reviewed July 18, 2008
Very poor service and total lack of concern for lousy service work. Extremely disappointing experience. I will never go back and will tell everyone I can not to go there for service. Dirty engine compartment with corrosive fluid still in and around the engine - unknown unseen damage. Loss of paint around engine and under the hood (pictures taken). I want the dealer to refer me to a reputable location in my area to have the engine compartment properly detailed and a paint specialist to restore the engine compartment paint to it's pre-service condition. This damage was a direct result of the loose coolant reservoir cap that was not tightened at the dealership.
Reviewed July 17, 2008
Clutch problems seem to be a recurring theme on this page. So I thought I would add my experience to the mix.
At about 19,000 miles, the clutch on my 2005 Mini Cooper S convertible began groaning during takeoff (ie, while moving from a full stop into first gear). I mentioned this to the dealer in San Francisco during an appointment to fix a non-related issue, and she later informed me that the clutch was in fact wearing and would soon need to be replaced. She added, much to my surprise, that my warranty would not cover it. Terms of the warranty cover clutch replacement only after 30,000 miles.
I took issue with this and, after posting to an online forum, was contacted my a Mini National Customer Service rep, who agreed to look into getting me full coverage.
Several months later, and after much back and forth with the rep (who for the record was very patient and courteous) the end result was this: Mini agreed to cover 50% of the cost, but only on condition that I agreed up front to shoulder the other 50%.
Though I'm paraphrasing, their reasoning was this: if a clutch needs replacement within 30,000 miles, it must be due to driver abuse.
This really blew me over. What a blatant leap in logic. From my standpoint, if a clutch needs to be replaced within 30K (or just 19K in this case), it's a pretty clear indication that the clutch itself is deficient or defective in some way.
To provide some background here, I am 37 years old and have owned stick vehicles exclusively since I first got my license 17 years ago. I have never, ever, ever gone through a clutch in less than 70K, and have seen them last well beyond 100K on vehicles that I've owned. There is no way that the problem I'm experiencing is due to abuse on my part, and the mere suggestion is just absurd and proof of this company's refusal to stand behind its product.
Other postings here on Consumer Affairs prove clearly that I am not alone on this issue.
Furthermore, I have spoken to various mechanics (from BMW) who have confirmed that these cars have clutch issues. My service adviser at Mini in San Francisco even admitted as much, but kept insisting her hands were tied by corporate policy. So, in the end, the dealer is bound by corporate, and corporate passes the blame right back to the consumer. What a fantastic business model!!!
Needless to say, I will not be purchasing or recommending any other Mini's. I've also decided against taking the company up on their 50% offer. Though that may sound absurd, my local mechanic wants $1200 to do the whole job. Mini quoted me $1800 for the work, $900 of which I would owe. I will gladly pay $300 extra to see an honest man perform an honest day's work before I'll see another nickel of my hard-earned pay go to these clowns.
Reviewed July 16, 2008
complained soon after purchase of brand new mini cooper diesel of burning oil smell told they could find nothing after ten thousand miles my clucth plus the clutch fly wheel has burnt out and a big repair bill of twelve hudred pounds absloutly disguisting that a clutch should burn out at such a low mileage shocking engineering bearing in mind that this does seem to be quite a common thing at low miles wont be reccommending anyone to purchase a mini cooper no way
Reviewed July 13, 2008
we purchased a brand new 2005 mini cooper. At 12,000 miles the engine blew. The sales manager said we must have driven it through a irrigation canal. After some disscussion, they said they would put a new engine into the car. It now has 80,000 miles . We had bought the most expensive air conditioner for it at the time. It just broke down again. The service man said you did not recieve a new engine, this is a new block, but the other parts were put back in. Cost so far $1,800.00 for air conditioner. General manager of Niello said he is very sorry and he would be angry also had he purchased a new car and this had happened. But the people hanging up on me at Neillo is an internal problem. Which he would take care of. Which must mean the fact I didn't get a new engine is a external problem
Reviewed July 7, 2008
A lot of the complaints sound like mine. I thought my 2003 mini was the greatest thing when I first bought it new. I wonder if the dealerships get money for doing warranty work. In the first year of having the mini cooper I had to replace the clutch, the transmission, I had brake problems, random interior panel bolt covers coming off. I had problems with my left door the door actuator broke so I couldn't open it from the inside, I had problems with the windows not rolling down. the sunroof not opening or not closing, the back of my drivers chair falling off. My biggest problem was my airbag system going off by itself while me and my girlfriend were cruising to the beach. I didn't hit anything it was aparently some vibration in my suspenson...more bull****. But the right pillar has an airbag behind the panel so when the airbags on the right side went off it launched a panel and it gashed my face...good thing i had sunglasses on..im not blind but those were 300 dollar sunglasses ruined. My gf got whipped by the seat airbag going off. We were stuck in a very very very bad part in LA.For that incident i paid thousands of dollars to fix everything out of my pocket. The dealer wouldn't pay a cent even under warranty. A few months later the airbag light turned on...in fear of the airbags going off by themselves of course I went in immediately to get it fixed. I paid full price for that. Then a couple weeks later it went back on and they wanted to charge me for that...but i couldn't pay for it so now after a few years of driving my car, everything is falling apart on it. The interior the exterior...I'm so mad. I hate mini cooper. I'm over sending my mini cooper to the dealership to get it not fixed...I'm stuck with it so I have to learn how to fix cars now because mini coopers are pieces of ****.
Reviewed July 1, 2008
I purchased a used MINI Cooper model year 2002 with 32,400 miles on it in July 2007. Im very disappointed in the car. Ive had nothing but problems in the year since I purchased it. Specifically, the passenger window broke and does not roll down, the passenger seat back wont adjust, the sun roof does not open and close, the car over heats if the air conditioning is running or I have to sit through more than 3 stop lights in a row and lastly the sifting cable has come off twice in the year Ive owned the car, even though it was part of the recall and supposedly was fixed. I know this was a used vehicle, but with only 32,400 miles the car should not have so many issues.
Reviewed July 1, 2008
I leased my Mini Sport in September of 2007. I chose to get a new performance vehicle to treat myself and at leasing I was told that it would be covered from bumper to bumper as well. The only things I was told that were not covered were the tires. I was OK with that. Since I picked up the car, I had been smelling the slight odor of burning oil here and there. Especially when accelerating or driving on the highway. Then like an idiot, I would completely forget to follow this up. At 5030 miles with only 8 months of driving, my clutch went out. You could imagine my surprise when I was told that I was responsible for $3000 worth of repair. Having driven clutch my entire life, 28 years to be exact, you could imagine my rage. I have only had to replace a clutch once, and that was for my old JEEP and it was over 65,000 miles!! Really? Seriously? They really expect me to claim responsibility for a blown clutch? They also insinuated that it was all my fault. I am presently searching for a way to break my lease and return the car. There is NO reason this should happen!!!!!!
Reviewed June 30, 2008
I have a 2005 S with ~30K miles. #1 In Jan my brake pad sensor light came on, so I had my brake pads replaced immediately. The light still won't turn off. The shop tried installing a new sensor and I've tried the hacks on the Mini forums. I refuse to pay the dealer to reset a stupid light. #2 My BST cable burned up a few weeks ago (symptoms included random electrical failures so I took it to the dealer). The BST cable was designed as a safety mechanism in advent of an accident because of the rear battery. I was rear-ended in April 07, but neither the insurance company of the guy who hit me or the body shop who did the original repairs would cover it. Cost: $1200 #3 This weekend my clutch slave cylinder failed due to a cracked seal. The cylinder is plastic! I drove my previous car for 89K miles with no sign of clutch damage. WTF, Mini? Cost: $70 (DIY fix fortunately)
Reviewed June 27, 2008
I bought my '02 MINI from a BMW dealer in 2003. I was told when I bought the car that the extended warrenty I was buying for it was for 100k mile seven years. They did not tell me that I needed to service it at a certified MINI service center every time I service. I live 40mi away from the nearest MINI service center. Because I'm using a service center where I did not buy the car, I am refused the curtesy of a loaner. I cannot service my car where I bought it and when going to thier recomended service center I'm treated like a second class consumer.
I'm now at 99k miles and my transmission gies out. The MINI service center says it will be $8000 to replace and I don't get a loaner for the two days it takes to fix it. After hearing that I let out a sigh of relief thinking that I'm covered at least for the cost of repair, I had the 100k extened warrenty afterall. Unfortunately, the warrenty company they went through is refusing my contract and saying that my warrenty was actually for 85k miles. I know for a fact that I was told I was getting a 100k warrenty and when I had dug up my paperwork I found that yes I did indeed purchase an extended warrenty, but the mileage and years covered are not specified anywhere (giving them the opportunity to deny me service). This is the classic example of 'hook, line, and sinker'.
I've been very happy with the car but dismayed at the level of shady and underhanded dealings of BMW and MINI.I will never purchase another car from BMW or MINI.
Reviewed June 21, 2008
my 2007 mini cooper s has 15K miles. I noticed on Wednesday June 18, 2008, that my clutch seemed to be slipping. I called mini to tell them that this needed to be adressed and was told that it would be a couple of weeks before they could schedule me for the work and provide the promised (and touted) loaner car. I insisted that this could be a safety issue and they eventually and reluctantly agreed that they would test drive the car the next day. As I was driving to dealer (long drive) the problem worsened to the point that the car wouldn't move. I called Mini Roadside assistance (another included benfit)and after three phone calls and 2+ hours, was finally towed to the dealer. I was already disappointed and frustrated at the poor care at this point, but since they gave me a loner car (strings attached) I was willing to let it go, since the car is covered bumper to bumper including brakes, windshield wipers and all mechanical and drive train for longer than the period of my 30 month lease. I was extremely surprised to hear later that day that they were not going to cover my repairs and wanted over $3500 to fix my car. I am amazed. The service rep said I don't want to say you abused the clutch, but.... I have driven manual transmissions for 25 years and have rarely, even on cars with over 100K miles, had to replace a clutch. This apprears to be a bait and switch where a waranty is not being honored and a ridiculous excuse is being offered. Please help!
1. over two hour wait on busy route 80, when tow truck arrived driver said his shop was 5 minutes away and they were not busy. 2. Dealer is refusing to repair under waranty (cost $3500+) 3. much inconvenience and missed one half day of work
Reviewed June 19, 2008
These cars are certainly not built to last. After 100,000 miles, everything is going! The CVT transmission, dampener plate and torque converter at $6500 (would have been over $10,000 if BMW/MINI did it!! Now power steering pump at $1000!
Reviewed June 11, 2008
I have always had clutch transmissions. I am very easy on them.With less than 70,ooo miles i am told i need a new transmission.A whole tranny--not just a clutch!!!The parts to rebuild them are not made available by mini--so they soak you for the whole thing!! They are very scarce in salvage yards-probably because of this very issue!!What a rip-off! I have also had 2 windshields replaced because of stress cracks.It seems like every repair is a fortune--if you can even get the parts within a reasonable time frame!! My radiator and wiper motor also went bad. Finally-i have not met a mini owner yet that is satisfied with the gas mileage-the mpg claims are not even close!!
Reviewed May 30, 2008
I bought a new 2006 mini from Mini of South Atlanta (then Hank Aaron Mini). With less than 20,000 miles the whole computer system went out. Had the car towed, they kept it three weeks. In this time, we had trouble getting anyone to call us back. They kept saying they had not seen this problem and they were having to fly in mini technicians. Finally got the car back, but was very nervous about it and decided to trade for a new one. In November of '07 I bought a new mini s loaded. Now with under 6000 miles the navigation, sirius radio, blue tooth screen has quit working.
Took it to Mini of South Atlanta. They kept it two weeks, got it back and it worked for 11 days. Called them and the service manager wouldn't even call us back. Someone else called us and said to have it towed in. Asked for a loaner car but they didn't have one. They said for us to rent one. I then decided to make an appointment with Global Imports Minis in Atlanta, GA.
I am to take it in on June 2, 2008. (I have not heard from Mini of South Atlanta asking where my mini is or if I'm bringing it back. They just don't care. I find this attitude pretty disgusting after I bought two new cars from them in two years.) These dealerships are 2 1/2 to 3 hours away from where I live. I love driving my mini but now would like my money back so I can buy something reliable.
Reviewed May 30, 2008
I bought a new mini cooper 2005, on october 2005, and the car warranty is for 3 years or 36 k miles, the car is with 15 k miles now, but my warranty is already expire, that hapened on january 2008, that said the service advisor on my last car service. I called to the deler financial department, to ask, why my warranty is expired, on january, and the guy told me, the car when you bought it, was used, that is the only reason, he said. On my buyer contract, say, NEW car and the salesman, never told me this car was used. the car is perfect , but I want to now if I can do something, becouse this is a bad action, sale used car like new cars. thanks for your atention, and I hope an answer.
Reviewed May 26, 2008
i bought a used 04 mini cooper s @ 23,000 miles on it. this last weekend around 26,345 miles the battery light came on while in san antonio, at the same moment that happened the power steering quite working.im a mechanic nearby and have never had a problem with any of my chevy's.i bought this car for gas milage and dependability,but maybe i should have bought a chevy, at least they recall thier screw ups. while in san antonio we could have had a wreck cause the power steering failed .the electric power steering pump get its power from the alternater{a yellow wire from the alternater feeds power to the pump,another problem is that heat from the exhaust burns up the pump, causing the power steerin g to fail.there are way to many problems with mini cooper and the company should recall the whole car. its nothing but a problem. if you are already having problems now, what kind of problems will you have in 10 years from now,guess it will be junk by then.there should be a law suit against bmw
Reviewed May 16, 2008
Well afer reading all of these comlpaint i am feeling sick and used. It seems like one big scam!! I own a 2003 mini cooper. when u buy a high end car you expect a certen craftsmanship. so when i bought this mini with 147,000 i was not concerned with a TRANSMISSION going out. HOW stupid I am. we used the car for six months and owe $8000. Hard lesson learned come to Consumeraffairs.com first befor I make a dumb move like that. For the rest of my life I will bad mouth BMW to everyone I will come in contact with. Word of mouth the best addvertisement aroud.
Reviewed May 9, 2008
October 25, 2006 my mini was 6 months old and I got a Stress Crack in my windshield. Crevier replaced it. May 5, 2008, I got another stress crack in my windshield and BMW refused to replace my windshield. I went to a private glass company and They have stated that it is a stress Crack and BMW should have replaced the glass. I replaced the glass out of pocket.
Reviewed May 3, 2008
I have a 2003 Mini Cooper S. Before the original warranty went out I was having problems with the onboard computer that estimated gas consumption, average speed and temperature. This was shortly followed by problems with the power door locks. I took it to the Bob Smith Mini Cooper in Calabasas, California to have it resolved. They said there were no problems and returned the car. With in a week the door locks started to malfunction. The door locks work only 50% of the time. The drivers side door lock stopped working completely. The windshield wipers regularly malfunction. I have specifically taken this car to Bob Smith Mini for the door locks and the windshield wipers on three occasions. They have replaced sensors and relays but the problems remain. I have had the entire radiator replaced when it started leaking and was unsafe to drive, which required a weeks stay at the dealership. At 100,000 miles, the day my extended warranty ended, the heater and air conditioner went out. The most recent problem was the pump on my power steering reservoir malfunctioned, causing the battery to drain. When people stop and ask me how I like my cooper I tell them the truth. It is the biggest piece of @#@#$ and I wished I bought the something else instead.
Reviewed May 2, 2008
This is a problem with the car and not directly with any person at the dealership. I bought a 2004 Mini Cooper new from this dealership. The car is 4 years old and I am spending a lot of money (over $3000) in repairs. I have never had this with other cars such as Fords or Hondas.
As soon as the warranty was out, the expense to maintain this car became unexpectedly high. In Fall 2007, I paid 1,200 for a new battery and inspection/scheduled maintenance because the battery was dead and the car was almost due for the scheduled maintenance. Several months later my car was running very rough and the light came on to service the engine.
I took the car to another garage because I was tired of paying such high fees at the dealership. I wondered why the car was running so rough after I had just had it inspected a couple of months ago. I was told the car needed new sparkplugs/wires. The breaks were within 3000 miles of needing attention, so I had the pads replaced. This was another $1000. Just this April my oil light came on, but when I checked the oil, the level was fine. The car is leaking oil on the garage floor. I went to the dealership after going to another garage that wasn't sure of the diagnosis.
Reviewed April 29, 2008
I have 40,000 on my 2003 mini cooper and there were problems I kept taking it in for when it was under warranty. It is now out of warranty and I need a new transmission. This repair is around $8,500.00. Mini would not help me while in warranty and refuse to cut me any kind of break now, even with the low miles. I believe this has been a problem all along but it was never notice until it got very bad. I just paid it off last week.
Reviewed March 24, 2008
I own a 2003 MINI Cooper with 75,000 miles on it and just had to replace the transmission. I have never heard of a transmission lasting only 75K miles. What's more, the repair cost $7400! MINI used a new technology in the early automatic models called CVT transmission. Interestingly, they have stopped using this technology and now use the standard automatic transmission. This seems to me to be an admission on their part that the CVT technology is not viable over the long term. Even though they have acknowledged that the CVT technology isn't viable, they still make their customers spend upwards of $7000 to replace it when it goes bad. I feel like a lab rat!
Reviewed Feb. 11, 2008
My 2002 Mini Cooper Coupe's driver seat caught fire today. I have had other problems with the locks not opening, the airbag light staying on and possibly a transmission problem (i am currently @ 53,000 miles). I am a teacher and bought my car used in 2006. I am horrified and shocked at the quality. I am still paying on my car for two more years and have no idea what will happen if this car is in such poor shape. Is there anything we can do to hold the company responsible.
Reviewed Feb. 10, 2008
I bought a 2003 Mini Cooper with CVT transmission with 79,00 mi on it. The car is in great physical shape and ran perfectly,, until last week with 82,000 mi on it, it lost power and I had it towed to my mechanic. He reports that the car needs a new transmission with cost estimate 7,800 dollars (incl tax), which was almost 1,000 less than the mini cooper dealer in Portland OR. This just sucks because I owe 12,000 on my credit union loan for this car. I don't think the car is worth 19,800 dollars to me. So for now, it sits in my garage until I figure this out.
Reviewed Feb. 2, 2008
I bought an '02 Mini Cooper S with 25,000 miles on it from a high end dealer in the Bay Area about a year ago (11/06). I have to say that I love this car. Love it! I have never enjoyed driving another vehicle more including some loaded BMW's. Having said that I have to say for a lightly used car made by BMW I have been very dissapointed with it's reliability. Shortly after purchasing the car I did some minor tune up work myself with the help of a race car mechanic. Yep, a race car mechanic. I installed a set of high end Bosh plugs in the car and troqued them down to factory specifications. Sweet. The car ran like a champ for 10,000 miles. Well on the way to work one day there was a sudden drop in power and I limed it off the freeway to my work site sounding for all the world like a gaint sewing machine. I popped the hood and low and behold the spark plug from my # 2 cylinder had popped out and was sitting on the engine. I was able to put it back in a torque it down with no noticable problems, that is to say there was no evidence that the plug or the head were stripped. It just popped out! So I was able to drive it to my local dealer to have it checked out. Well they found a hoste of small problems (leaky gaskets, recall air back wiring, control arm bushings, broken door handle, software updates, $2,700) almost all of which were covered under my extended warranty. Thank Heaven. And I was told that there was no problem with the plugs or the head, it was just a freak thing that happened. I've read on the web that some after market plugs do come loose and pop out. What? Why dosen't Mini recommend that you use factory plugs to avoid this problem. It's just too bad that they're $20 each!
Reviewed Jan. 26, 2008
Purchased a 2004 mini cooper with under 52,000 miles on it. With under 57,000 miles on it it starts running rough. I take it in and find out the transmission is going out. Call the mini dealership and find out its $5600 for a rebuilt transmission plus several hours of work. aprox $8000 total. The blue book for the car is only 16,400. And the car only has 56,000 miles on a automatic transmisson. After doing some research online I find out theres thousands of people who's transmisson has gone out at under 60,000 miles. Theses cars are lemons and there needs to be a recall.
Reviewed Jan. 19, 2008
Purchased a 2007 BMW Mini Cooper on 5/26/07 and paid a premium of thousands of dollars over the vehicle's sticker price due to high demand for this car. On 5/30/07, while driving the vehicle under normal conditions, the vehicle's Check Engine Light became illuminated. Fortunately, I was close to home (within 1/2 mile) so I pulled into my driveway and immediately called the dealership where I had purchased the car.
I wanted to report the problem and receive professional advice as to how I should get the vehicle back to Crevier for evaluation (i.e. was it safe to drive it back or should I call a tow vehicle). I was instructed by Kyle Anderson my service advisor that it was okay to drive it in as this was a known problem. When I returned the vehicle I was told that BMW of North America was aware of the problem and that a software fix was 'under development'. After a few days I received the car back awaiting development of the software fix. I was ultimately provided with a Beta version of the new software which appeared to resolve the issue with the check engine light.
Over the course of the next several months I have encountered several problems which can be described generally as 'computer system related flaws'. The most recent and persistent of these is a problem that causes the vehicle's engine to rev inappropriately high upon startup and then begin a cyclical rev sequence between 2000 and 4000 rpms which normally resolves with 2 or 3 restarts of the vehicle. I brought the car in for service on this problem in October of 2007 and they kept my vehicle for testing for approximately 30 days! The ultimate solution according to my service advisor was to replace the vehicle's computer. Though I was skeptical I accepted my vehicle and drove it without incident for approximately 2 months until the problem began recurring.
On Monday, January 14, 2008 upon starting the vehicle I noticed that the inappropriately high rev (5000 rpms) occurred and did not resolve with the normal 2 - 3 restarts; it required up to 5 restart attempts. On Wednesday, January 16, the problem recurred and when the inappropriate revving finally did resolve and I was able to start the vehicle and shift the gears to move, it began going into the rev cycle described above, making the vehicle unsafe to drive in my estimation. I immediately called the dealership to schedule maintenance.
I emptied the car of all of my belongings and delivered it to Crevier for service on Thursday, January 17th and placed a call to Peter, the sales manager of Crevier Mini describing my problem and asking him what my recourse was given the protracted nature of this problem and Crevier's seeming inability to resolve it permanently. To date I have not heard back from Peter nor have I gotten an update from my service advisor regarding the status of my vehicle. My 2007 Mini Cooper has approximately 11,000 miles on it and has been out of service for a cumulative total of 45 - 60 days since I bought it in May of last 2007 a mere 8 months ago.
I would like to know what I need to do to protect myself and exercise my rights under the Lemon Law. Please advise.
Reviewed Jan. 14, 2008
I bought a 2003 Mini Cooper new. I managed to get by with a few repairs that were covered by warranty, the most serious was replacing the transmission because it wouldn't go into reverse a lot of the time without some difficulty. At just over 44,000 miles and just past warranty my check engine light comes on and the car runs a little rough for about 20 seconds and then runs smoothly, but the check engine light stays on.
Reviewed Dec. 28, 2007
i bought a brand new mini in 2006. A month after, I was driving the car will not move at highway speed and there was transmission fault into it. This was just one of series of problem I've got. The last one was a check engine light and after bringing it to a dealer in houston texas, they told me all these kinds of problems such as cracked strut core support, charcoal filter cracked etc. and they are charging me $2700 plus. The car has a very few mileage (15000 miles). It was never used for long driving. It seems to me the car can only drive in a smooth road because if you hit a little bump it will caused some parts to cracked. What kind of workmanship is this car and the parts they used. Can I consider this as alemon car???
Reviewed Dec. 11, 2007
I have all you people beat, I bought a used 02 Mini Cooper S in February of 07. The car had low miles, one owner, and factory certified. The first month I had the car it was in the shop for two days to fix a number of small issues, two weeks later I took it back to Flow Mini(in Winston-Salem, N.C.) because of a brake issue. This dealership is 100 miles away and the closest that can look on my car. Anyways they did a brake job and changed the window regulators and some other small things that totaled up to $1,300. Three weeks later, my car was back in the shop, I had to get my whole brake system replace, plus another $4,300 worth of stuff.
Lets just put it this way, I have had my car for 10 months, its been in the shop for 3 of those months. My transmission locked up in 2nd gear 600 miles after they changed my clutch and pressure plate when I was pulling out into traffic. My airbag light has come on three times even after they keep saying they fixed it. My car has serious electrical problems, 3 months in the shop, 2 transmissions, and over $20,000 dollars in repairs, yes $20,000 (an has to go back to the shop cause of several problems) later my car still has problems. If I hadn't already put over $5,000 in upgrades to my vehicle i would have gotten rid of it a long time.
Reviewed Dec. 4, 2007
I have a 2003 Mini Cooper. From the first week I have had the car I have had various issues with it! Within a week I had a defective switch that said my hood or my hatch door was open (it wasn't) So I go to the dealership and they tell me it is a defective switch and replaced it. When it was time to have my first oil change done I dropped off my car in the morning to have it done.
They told me to come back later that afternoon and pick it up. So I leave work on my lunch hour to pick up my car. They notify me that my car had a defective seal over and oil was leaking into my transmission! Pete Smee who is my service adviser (very rude might I mention)didn't even call to notify me that my car would take about a week to fix! I have only had the car for less than a year! So under warranty they fixed this issue. The next oil service I had There were various issues with it as well and they took 5 days to repair all the issues (Keep in mind that I have had the car for about 2 yrs at this point) I have owned the car for about 4 years now and it has undergone 9 repairs.
To top that all off my door locks intermittently work. (The driver side door power locks do not work 70% of the time, but on good days it does) My power steering intermittently works. As well as the passenger power windows. (These issues are just the tip of the iceberg) But here is the icing on the cake: In April this year I had an inspection done, which I paid the over priced amount of about $1300. They hook my car up to their system/software and everything checks out fine. They said my car does not have any problems.
Tell me why it is now December and my car won't even start!! A Mini cooper is supposed to be an affordable car, but the costs of repairing it is ridiculously over priced!! I go into the dealership yesterday to get a record of all the repairs that have been done on my car to see what legal action I can take. Pete said my car is in very bad condition because when I brought it in it had a ding on the side and a cracked windshield So I sarcastically replied Oh, so having a ding on the side and a cracked windshield on my car would be the reason why my car won't start, my power locks, windows, and steering intermittently work?
Last time I checked a ding on the car and a cracked windshield was a COSMETIC issue, NOT a MECHANICAL or ELECTRICAL issue! Reading the other comments about the Mini Cooper, I see that I am not the only person experiencing the same issues with my car (and here I thought I was crazy!) I am surprised however, that a recall has not been done seeing that these issues are a common problem with the earlier models of Mini Coopers. I have not even listed all the problems! For those of you who are looking to buy a mini cooper DON'T they look cute but looks can be deceiving! Purchase a reliable car, not something that will be as good as a hunk of metal after 2-3 yrs.
Reviewed Nov. 18, 2007
My CVT automatic transmission went on my 2002 Mini Cooper with only 64K miles. After doing research, I see that there are tons of people with the same issue. Mini refuses to do anything about the issue (like a recall), and doesn't want to help in an other financial ways either. An expensive (BMW made car) shouldn't be having these issues at such low miles.
Reviewed Nov. 15, 2007
I bought a 2002 Mini Cooper after having a BMW 325ci. I was moving back to San Francisco and this seemed like the perfect city car. After owning the car a few weeks small things started failing. the power locks stopped working. The windows stopped locking up into the door when shut. the car began to be difficult to get into reverse. Then the engine started to make some interesting sounds and the car began driving more rough. Within 9 months the car was in the shop exhibiting to me what seemed like transmission issues. I had an extended warranty so I wasn't too concerned when I took it into Mini SF.
They tore apart the car and determined that at 53,000 miles the car needed a new transmission. After driving manual for over 10 years, I was confident this wasn't my doing. The warranty company refused to work with the dealership, so the car was towed to AAMCO. They took further look at the car and determined not only did it need a new transmission, but also a new clutch kit and fly wheel. After 9 months of ownership my car needed a complete overhaul. Without the warranty the bill would have come to over $10,000. With it I was still out $2,000. It took 4 weeks for the warranty company to authorize the fix.
Then I was told that the differential carrier was on back order due to unprecedented demand. 5 weeks turned into 7, then 12 and at 15 weeks my car was finally repaired. 15 weeks?! I smell recall and I don't appreciate being help responsible for BMW ****** design and mechanical downfalls. I have now owned the car for a year and 3.5 months of that it has been parked in AAMCO. Upon pickup I am driving straight to the dealership, depositing it on their door and demanding a deal. I want out from under this pile of despair before it needs another transmission or clutch or ________. Thanks Mini. Here's to a lifetime of singing your disgrace.
Reviewed Oct. 4, 2007
I purchased a brand-new 2006 Mini Cooper S Convertible in February of 2007. I live in the hilly Bay Area, and the other day I was stuck in bumper-to-bumper traffic going uphill. I started to notice an odd burning smell but didn't attribute it to my car until later that evening when I noticed the smell again when driving home. I had it towed to Mini the next morning. Lately I've only been driving my car 3 days a week for about 10 miles each way. Well, the car only has 8200 miles on it and guess what? It needs a NEW CLUTCH!
I can assure you that of the 16 years I've been driving, 11 of them were manual transmissions, so I know how to drive a stick shift. I don't stall my car, ride the clutch, or grind the gears. In fact, I had a Ford Mustang for over 5 years and put over 120K miles on it and never had to replace the clutch. The service department at Concord BMW/Mini said that the clutch is covered under the warranty, unless they can attribute the problem to driver error. What???
I haven't heard yet whether they're going to try to stick me with the repairs, but either way, it is completely ridiculous that a clutch would burn out on a new car before it even needed its first oil change! I definitely don't intend to go down without a fight... If they try to say this is my fault, I will tell everyone I know just how poorly Mini makes its cars and treats its customers.
Reviewed Oct. 1, 2007
I bought a used 2002 Mini Cooper in May 2006. The car kept stalling on me. I took it in to the Mini Dealer in Long Beach for an inspection, but nothing was wrong. In August of 2006, (80,000 miles) my transmission went out! The new transmission would cost about $7000. I bought a used one for about half of that. Now, I am just waiting for the transmission to give out again. The worst part, was that it was only a few days before my wedding :(
Reviewed Sept. 27, 2007
We purchased our 2002 Mini on 10/10/06, w/55,059 miles on it. 9 days later the clutch went out, not covered by extended warranty that we purchased. We towed it back to Mini San Francisco service dept who insisted that we wore out the clutch and it was our problem, wear and tear, etc. after 9 days! Unbelievable! They offered to pay half, but we felt this was completely unfair.
We then had to battle with the service dept, the manager of the pre-owned sales dept and they eventually called Mini USA who agreed to pay the other half to replace the clutch. A few months later we had to pay for the Inspection 2 ($390) on 2/6/07, with no notable problems. Then on 9/14/07, at 67,829 miles, the clutch went out again! Twice in under one year! We have driven manual transmission vehicles for over 15 years and never had to replace a clutch, let alone twice in one year! Of course it is not covered by warranty and the dealership is insisting that it is our fault that we burnt out the clutch, which is absurd.
We would have to literally grind the gears every time we shift in order to burn out a brand new clutch within one year. Mini USA is taking the word of the service manager and will not help us. We are not sure if this is related to the recall (MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY), however, the dealership/service dept denies that such a recall exists. When we Googled 2002 Mini Clutch? we found many others having the same or very similar complaints. Each time the dealership blames the driver and denies that this is a common problem with this vehicle.
At this point, we just want to get it repaired and sell it, however, we are being told that we must pay for these repairs ($2,400) that we do not have and will have to withdraw from our retirement account. As well, I feel bad selling this car to anyone, since it clearly has mechanical defects that are not being addressed. We do not feel this is fair and we believe that the dealership should stand behind their product as this is clearly either a mechanical defect or faulty workmanship.
Reviewed Sept. 27, 2007
I have a Mini Cooper which I bought in March of '04. Since then, I've had a few problems with the car's electrical system and now, I've found out that the engine is losing compression in one of the cylinders. I first noticed that the door windows would not close properly and that the rear hatch idiot light would come on for no reason. These were just minor irritants at the time.
But later, while driving along I-5 in torrential rain, the windshield wipers failed. I was nearly in a serious accident as I had to reach out the window and wipe the glass by hand, all while traveling at highway speeds. Luckily, there was little traffic and I was able to safely get off the highway. I took the car into the shop and they replaced the entire wiper motor after saying that they couldn't find anything wrong. My next bad experience happened at about 9k miles. The dealership told me at the time of purchase that the engine - which BTW is the same engine in Dodge Neon - uses synthetic oils and that I won't need another oil change until after 10k miles. This seemed very odd to me, especially as it was a brand new car, but they insisted it was true.
One day, after about 9k miles, I checked the dipstick and saw that it was well below the 'MINIMUM' hash mark and the oil was as black as tar! I immediately brought it in and had them change the oil, which BTW, costs about $70 because it uses synthetic oil. The dealership also told me to use ONLY premium gasoline, which faithfully I have done every time I've filled up. What's annoying about all this is that the cost of ownership negates any savings you may have had from the decent mileage. Finally, after taking my car to the Dealership for its 60k mile servicing, I was informed that the #4 cylinder is losing compression (it's down to about 165psi).
The guy at the Dealership said that I must be using cheap gasoline and that I've got carbon build up (at 60k miles!!) on the valves. This seems rather incredulous to me as the car has been well looked after and most of the miles have been from highway driving. I hope after using the carbon cleaner the dealership sold me the problem will be fixed; unfortunately, something tells me that this is going to cost a couple grand if they have to take apart the heads. I am very disappointed in this car. If I had any idea that I would be where I am today, I would never have gone near the dealership. BMW likes to brag that it's the ULTIMATE DRIVING MACHINE. Yeah, right! I think this car is a well marketed hunk of you-know-what.
Reviewed Sept. 2, 2007
I thought buying my 2004 Mini Cooper S would be my greatest purchase ever. Well, it turned out to be a bad decision. I like others, have had my battery die on me more than once at around 36,000 miles. The dealer said that my radiator fan was staying on a draining my battery. They replaced the fan, battery, clutch plate and disc, a heat damaged flywheel, a rear main seal that was leaking, and a defective oil pan gasket. I only took it in for the dead battery. Little did I know that the car was about to fall apart. I thought I had just had a slew of bad luck and that thank God the car was still under warranty. Now, at 78,000 miles new problems have arised. My entire exhaust manifold, motor mount, master cylinder, and brakes had to be replaced. My power windows had to be replaced as well. After paying over 1700.00 dollars in repairs I realized that this car is going to cost me more than what is worth. It is pretty to look at and fun to drive but not worth the trouble. I need to trade this car in before the transmission takes a dump. This was the advise to me from a BMW repair shop who stated that he has repaired over 5 transmissions on Minis in the last month. All of which, had lower miles on it than my car. So, if you are looking to buy a Mini - don't. Stare at it from a far on the highway while the other sucker is stuck with the repair bills.
Reviewed July 23, 2007
We have a 2004 Mini Cooper S. It has been in the shop for unschedualed service 10 times now. The last time takes the cake. I was on my way to the dealer for an unrelated problem (The seats keep getting stuck in the reclined position) when the air conditioning stopped blowing cold. Of course they only had time to fix the seats and I had to make another appointment for the air. We live about 45 minutes from the dealer. So after bringing the car in for the 11th time we were told the electric fan on the radiator for the air conditioner died, causing the air conditioning to overheat and blow out the radiator, the evaporator the compressor and every other air conditioning part ever made to blow up. They wanted over $4000 to repair the air. After raising hell they agreed to fix it for about $1200. The car only has 42,000 miles on it. They told me that is how they are designed. They are not designed to tell you the fan died. (How about a warning light or auto shut of the air contitioning) they just let you keep driving until the air blows up. I feel this is a huge design fault that BMW over looked or maybe that was done on purpose to make money on repairs. This car is cute and fun but is built worse than any car I have ever owned . And I used to own a Pinto. Don't buy a Mini unless you have another car and you like going in for service a lot and often.
Reviewed June 13, 2007
I have a 2003 MINI Cooper S with about 68,000 miles. At 57,000 I had valve problems with 2 of my valves. Now, I have to replace my fuel pump and sensor. Needless to say, I am not happy.
The valves cost roughly $2000, and the new sensor & fuel pump will be over $1000.
Reviewed May 31, 2007
I bought my Mini Cooper with a CVT back in 2002. Since then, I have had the car stall on me multiple times. Each time I took it into the dealership, they just updated my software, until the last time when it happened in the middle of a busy highway with my grandfather in it with me. They dicovered that my DME (the CPU of the Mini) was faulty and was sending constant ground signals to one of th coils until it exploded. They replace the DME and everything was fine for a little while, although I did replace my battery at around 20K. Last week, I was driving to my 2nd grade class, and my car just flat out died in the middle of the road after driving for about 1/2 a mile. I had it towed to my mechanic, and it was discovered that my transmission is completely broken. It's a $6500 fix with my mechanic and an $8000 fix with the dealership. My warranty just ran out last June and there is pretty much nothing Mini Cooper could do for me (big surprise). I only have 55K miles on it, and a transmission replacement should not happen at this stage! Although I have fond memories with this car, it had been quite a nightmare to maintain. My grandfather and I could have been killed in the middle of the freeway that day, but BMW/Mini just doesn't really care despite their ultra friendly facade. I am extremely disappointed.
Reviewed May 6, 2007
I got my 2005 mini cooper used from a guy in New York who kept it in really great shape. He didn't want to give it up, but his little girl kept hitting her head when she got out. I was so excited to get my mini. Not long after I started driving it, the check engine light would come on for no reason. Then for absolutely no reason, my horn started blaring outside my house and I couldn't stop it. Angry neighbors came outside and the police were called. Luckily someone came with a flashlight and disconnected the horn.
Then the driver's side door-lock stopped working... then the passenger side door lock stopped working. My happiness over having my mini was quickly fading. One day I put something in my back seat so i pushed the lever on the driver's seat to make it recline forward and when i went to set the seat back in the upright position it would not stay upright. It would only lock in the FULLY reclined position.
This happened right before Christmas so I drive around for a month with my seat like this before I could get to a dealer. Three months later after having my state inspection, my passenger side lock had died and my brakes were worn down to nothing.
Early one morning I was driving down to the Jersey shore and the whole car just died for absolutely no reason. Maybe it was just because I was driving in Jersey.
There's a little dent in my back bumper that I wanted to fix but the dealer said it would be 700 dollars to replace. I had to tap into my student loan for all the repairs and the multiple flat tires I've had (3 in 3 months).
I thought I good deal on my mini, but I should have just gotten a Honda Civic.
Reviewed May 4, 2007
Along with many others, I have also had a lot of problems with my fairly new Mini Cooper. Sure enough after my warranty expires the power steering pump just quits, and its $700-$800 to have fixed. My car has 50,000 miles, I have had the passanger lock replaced, front and back brakes, and the battery. I am a student and work retail...I basically work just to own the car without much left over for anything else, let alone $800 for power steering!
Reviewed May 4, 2007
I bought my Mini Cooper new in April of 2003. The first week I had it the Service Engine Soon light came on and I brought it back to a MINI dealership to repair it. I drove it home and the next time I started the car the light came back on. I brought it back to another dealership who assured me it was fixed but the next time I started the car that light came on.
I have taken it to 3 different MINI certified dealerships on 6 occasions and the problem persists. Because of this light, my car will not pass emissions and the car is not legal to drive. I have been on the phone with MINI USA for a week, several times a day and with several people and they are apathetic to my problem but assure me this time we'll fix it. Just make another appointment.
I know that it won't be fixed and I'll have to take another day off work to deal with the issue. Now my car has been out of warranty for 2 weeks and the brakes have gone as well and when I asked MINI if they would cover it, considering all I've gone through with this car they said no, it's out of warranty.
Reviewed May 2, 2007
I bought two mini coopers in 2003.one cooper S and a cooper. The cooper S has been serviced several times to fix the battery which sometimes dies for no reason.The wind shield wipers stop working after about 5 minutes . Every time the service department says nothing is wrong and all is fine. Well, today I found out that the cooper which has 86,000 miles needs a new transmission.
Reviewed April 25, 2007
I have a 2002 Mini Cooper, and for the most part love the car, and I take great care of it. After the four year warranty ended the troubles began, the passenger side window motor wouln't work, then thank god finally did. After a northeast winter storm the wiper blade motor died, that's right died, $400 for that one. Two weeks later the power steering dies, works again after restarting the car but periodically happens again.
I call the dealership and of course they say they steering pum needs to be replaced $800 for that. When the job was completed I asked the dealership what actually went wrong with it, not that it just broke type of answer. Their response was, It just wore out, they do that.
My response was that the car has only 50,000 miles on it and every mechanic that I talked to said that shouldn't have happened. They said it did and basically that in 50,000 miles from now expect to be buying another one. The best part is that I still have the original tires, brakes and spark plugs in the car.
Reviewed April 14, 2007
I bought my 2002 Mini Cooper brand new andhave a multitude of problems starting with a faulty airbag sensor that has been replaced 6 times now. I replaced the battery at 20,000 miles. But I have always been the Mini's biggest fan. until now.
On my way home one night my car just wouldn't go into gear. I had it towed to Torrance BMW for a diagnostic check. Something in the transmission broke loose and nowits going to costme a brand new transmission - $7000. I have 65,000 miles on the car. How is this possible - in doing research i have found that a few other instances of the CVT system that is implemented on my car is causing serious issues like mine.
Reviewed March 15, 2007
I bought my 03 mini cooper (non S) from a Mitsubishi dealership on December 23, 2006. When I purchased it there was no person working so they were unable to give me a check up but they told me that If I find any problems over the weekend bring it back in Monday morning. So over the weekend, I found that the heater did not work, it took 14 days to fix it. I had it for one night and the Battery drained, I was able to jump it and drive it home.
The next morning the car would not start I called my dealership and they told me to put some lemon on the batter ports (hahahahhahahaha) they actually said that. I brought it in and it turns out that the power steering pump fan stayed on so and it drained the battery, they had the car for 6 days. In the first month I had my Mini I drove it 3 days approx. It worked fine for a few weeks then I stopped in to have my drivers side door lock looked at, it did not unlock or lock with the button on the key.
They pretended to order me a key, that evening I went to start my car and the battery was dead once again, In 1 foot of snow the next morning I jumped my car and took it in, The problem once again was the power steering pump fan...the same one that took 6 days to fix. This time my dealership refused to accept the problem and told me that I needed to go to the actual mini dealer over 50 miles away.
The dealer fixed my Power steering pump by replacing it. I had no problems for almost 2 weeks until today when I was driving my Mini and I stopped at a stop sign and I could not put my car into gear. The clutch seamed to be working, and the engine was running just fine. The date today is March 15, 2007. I bought my dream car on December 23, 2006. I have had this 2003 Mini for 3 months and have put less than 3000 on it. The car has approx 58,880 miles
Reviewed Feb. 7, 2007
After deciding to purchase a mini cooper. I went to my local BMW dealership, to work out a trade in, with my 1996 Avalon. The salesrep, persuaded me into a lease program and insisted that I was ineligible for a purchase with a loan. With pressure, after some time, I felt, that, was my only option. I was verbally quoted a few things, such as...my lease would allow me 10,000 miles a year with a four year lease.
Milage over the total 40,000 would be ten cents per mile. However my actual lease states, twenty cents per mile. I acknowledge my own naivety. But let me say, as for the mini, this was the beginning of a multitude of problems. First the steering wheel began to peel. We ordered a new one. I had purchased my mini in 2003. After milage of 25001 I was replacing my special, run flat tires. I complained that my car had a lot of problems. Sometimes it did not start right away, it would take several atempts.
The car also was cutting out, while driving, even if it for a few seconds. Everytime I mentioned the problem, there was what seemed like a reasonable response, it was cold, it was too hot.
At approximately 26,000 miles I had to replace my battery . I brought the car in soon after the battery had been replaced indicating that the coolant light was blinking and that it was not blowing cool air when the ac was on. the 5amp fuse was blown. At 26000 miles there was a clunking sound in the steering colum when I turned the wheels. This had to be replaced.
Then there were problems with the blade of the auxillary fan not turning properly and causing overheating. This resulted in my car being towed twice. At 30,000 miles, windows would not roll up and down. At 33,000 miles my door was not locking nor unlocking. At 34,000 there were numerous problems with the doorhandles. Apparently there was a defect in the handle bracket, this was replaced. Then, I began to notice a hairpin fracture starting at the very base of the windsheild, with no apparent mark, suggesting that anything had hit the windsheild.
They would not replace it. At 38,000 miles there were problems with the side windows not closing all the way, leaking and whistling, adjustments with molding and glass was needed, on three different occasions. There were also problems with the passenger seat not reclining and sticking at a certain level. At this time the steering wheel was also making a grinding noise, when driving at reduced speeds. 44,000 miles engine light continuing to go on.
Now for the best. My daughter was in an accident very little damage to other car, the mini, over 6,000. in damages and the best part, I waited six weeks for the foreign part from Germany. I am not a happy mini owner.
Reviewed Jan. 27, 2007
My girlfriend's 2003 Mini has experienced a multitude of problems all stemming from electrical issues surrounding power steering failure. The power steering pump had to be replaced due to it burning out in the driveway of our home. Luckily, there was no fire or other damage to the car. Prior to this, noticably more whine could be heard from the power steering pump when turning the steering wheel.
The power steering failed completely several times on the road, unexpectedly making the car difficult to steer while driving. The initial failures seemed to correct themselves after turning the vehicle off and then restarting. After which the garage, upon inspection simply unplugged the power steering pump's lead and reconnected it, seemingly resolving the problem.
The same night the power steering burned out and drained the battery. She then purchased a new battery and brought the car to a certified mini dealer who replaced the entire power steering pump-under manufacturer warranty. Since then, we have detected a burning smell eminating from under the bonnet as well as through the vents. The car has also failed to start occasionally. Fearing that the car now had a faulty starter the car was again brought in to be diagnosed.
The service technician stated that the battery once again needed to be replaced and the smell was caused by the alternator being overworked supplying power to keep the vehicle running. We could still smell something burning and have even heard crackling sounds on occasion. In addition, the windows often do not respond when opening/closing the doors.
Hopefully the car doesn't have to catch fire in order for anyone to admit there was a problem with it. So now, it's on its way back for another inspection. Mini needs to not only recall the power steering pump, but also make an effort to pinpoint the source of all the electrical problems stemming from its failure.
Reviewed Dec. 21, 2006
Three months ago a piece of black plastic trim next to the windshield on my 2003 Mini Cooper unexpectedly flew off. I took the car in to the closest dealer (since it is still under warranty) to have it replaced. A repair technician told me he has noticed this problem before with other Minis, so i thought they would quickly get to the bottom of it. Boy was I wrong! The dealer kept the car overnight saying the glue had to dry. I later found out that there is no glue involved. The car seemed OK, but the very next day the trim cracked again. I took the car back in and was told that the problem was that I had installed an after-market windshield on the vehicle and this was causing the trim to break.
The dealer said they would replace it one more time as a courtesy but after that, they could not be responsible. Needless to say, the trim broke again within a week. I later took the car to a body shop and had both the windshield and trim replaced at my own expense. When I got the car back, the shop told me the old windshield was identical to the one Mini uses and had NOTHING to do with the broken trim.
The Mini dealer had simply installed it wrong!! The body shop also mentioned they have seen this identical problem in other Minis. My question: is there anyone else who has experienced this problem? My car will go out of warranty in 4 months, and I don't want this to happen again.
Reviewed Oct. 18, 2006
My boyfriend has an '03 Mini Cooper, and has has the power steering replaced twice. The second time it fried the wiring, which led to over $2,500 in repairs.
Three months later, the wiring seems to be going out again, as the door lock and windows are not working. Seems to be a theme here...
Reviewed Aug. 14, 2006
My car burned up in my driveway Tuesday night, Aug. 8. It was an '03 Cooper S, and I loved it. Was driving it Tuesday night and smelled a wire burning smell, and when I parked in my driveway, I saw flames shooting out from under the right front wheel well. The car is totaled, and I owe $12,090 on it.
Reviewed Aug. 9, 2006
A few nights ago I was accelerating onto the freeway when something in my transmission snapped in my 2003 Mini Cooper, (69,000 miles). I had to have it towed to Crevier and they quoted me $7400 for a new transmission. The mechanic said they do not open up Mini transmissions therefore I need a new one. The transmission itself can be bought for $5800 through a non-dealer type. The unit price is roughly 1/3 the value of the car.
I will most likely have to piece out the car since its not worth buying a new transmission for it.
Reviewed Aug. 9, 2006
I only slightly under 30,000 miles on my 2003 Mini-Cooper and was told I had to pay for a battery replacement because I had not driven the car enough. Even though I drive my car daily to work - I have to pay over $200 for a new battery because I did not use the car enough - this is so ridiculous. Talked to several Mini representative and all say the same - Mini Policy and yet it is not in the Policy Book provided upon purchase.
Reviewed July 4, 2006
I purchased a 2003 Mini Cooper 1 year ago. I loved driving it until a belt broke in the sealed transmission. The Mini dealership said they can only replace the entire transmission,$7000, not the part that broke. I was referred to the company who makes the transmission out of Germany. They do not want to sell the part, only a new transmission. I have called several transmission shops; none of them are able to purchase the belt needed to fix the tranny!
Reviewed June 1, 2006
I had a small engine bay fire due to a faulty power steering pump shorting out. This has happened to at least 3 other MINI Coopers in the U.S. and a few more in the UK. MINI needs to have a recall on the part. Thankfully no one has been seriously hurt or killed, nor has there been severe property damage, YET. All of the cars that spontaneously caught fire were parked.
My insurance company paid for all except the replacement power steering pump itself. Although I caught the fire early and put it out, there was still over $4,000 worth of damage. I feel that the fault is due to a design flaw and MINI needs to acknowledge the problem.
Mini Cooper Company Information
- Company Name:
- Mini Cooper
- Website:
- www.miniusa.com
