How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Mercury Grand Marquis Reviews

4,946,968reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Mercury Grand Marquis

The Mercury Grand Marquis is a sedan that was manufactured by Ford from 1975-2011. The model has been discontinued. Read more Ford reviews to learn about other models.


Visit www.ford.com

Shop with confidence

Compare with top companies

Mercury Grand Marquis Reviews

Filter by Rating

  • (3)
  • (2)
  • (2)
  • (2)
  • (10)

Popular Mentions

    How do I know I can trust these reviews about Mercury Grand Marquis?
    • 4,946,968 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Mercury Grand Marquis?
    • 4,946,968 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 40

    Reviewed Dec. 15, 2019

    What a comfortable, smooth ride. The car is so trustworthy. I could not have bought a better car for $1,200. It is a 2000 model. I bought it in 2014 and it had 95,000 miles on it. In over five years I might have had $4,000 in repairs to the rear end, front end and the plastic cover on the motor. That sure beats $4,000 a year!!

    Thanks for your vote!

    Reviewed Dec. 1, 2019

    The Grand Marquis is one of the safest and most comfortable cars ever made. It makes even a 6 hour trip a pleasure. Plenty of room to stretch out without hitting the person next to you. So quiet you can hear yourself talking to yourself.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Car Models delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      PriceReliability

      Reviewed June 21, 2018

      The Mercury Grand Marquis is very reliable, mid size and attractive. Fairly good gas mileage. Very comfortable for long trips. Nice leather seats. Sound speakers of good quality. Looks like a more expensive car. Large seating space. Less things to go wrong since it is outdated. Comfortable for traveling or short trips. The large trunk helps me transport lots of groceries or gardening supplies. Since it is an older model, it lacks modern things like GPS and track player is out of date. And the gas mileage could be better.

      Thanks for your vote!

      Reviewed June 13, 2018

      The 1992 Ford Grand Marquis has so very, very many different luxuries and extra things that the card has that I would never have thought until after owning the car and running out of gas on the side of the road not knowing that I needed to reset the fuel reset in the trunk and the electric Dash did not help with the gas gauge. I also dislike the headlight switch. It has a very, very big trunk and a sub with spare tire. Also very, very roomy and very, very, very much space for none needed material with an electric dashboard and electric seats.

      Thanks for your vote!
      Verified purchase
      Price

      Reviewed Jan. 23, 2017

      I have a 2004 Grand Marquis that I bought in June 2013. Soon after I bought it my engine was overheating due to a cracked manifold that had to be replaced, which cost $1500. It's now Jan 2017, and I'm having to deal with either a gasket leak or a cracked manifold again. My car started hesitating and running very sluggish so I went to AutoZone and the code came back saying that it was either spark plugs or coil causing check engine light to come on. So, started replacing spark plugs and noticed one of the ports had oil in it, so now I know something else is wrong and take it in for repair. Gasket leaking antifreeze, Ignition coil #1, and oil filter housing has to be replaced. Total cost $1687.27.

      I'm not happy after learning about crappy Ford parts. Ford is also selling ton of intake manifold on eBay to car repair shops. This will be the last time I buy a Ford. I don't feel like it is fair. I'm already dealing with this after 3 years, and I don't even put that many miles on the car. I only use it in town only. I hope Ford will compensate for this and turn unsatisfied Ford owners to a happy resolution.

      Thanks for your vote!
      Price

      Reviewed Dec. 2, 2016

      2005 Mercury Grand Marquis Intake Manifold part is faulty due to substandard plastic piece. Caused a crack and it leaked engine coolant and then caused engine to overheat. Coils and plugs needed replacing. Ford tends to use Plastic when they should not. The Ford company needs to recall the intake manifold because of this faulty part. Cost of replacement of coils and intake manifold over $1,300. Now car is bucking again and other coils may need replacing because of this slow leak.

      Thanks for your vote!

      Reviewed Nov. 10, 2016

      2004 Mercury Grand Marquis...I had my intake manifold crack and antifreeze got into the spark plugs, my son (a mechanic) replaced it with a non plastic one...no problems now... The temperature controlled air conditioning panel went out, it now will only blow hot air, no A/C. The headlights only work for a while. This is a recall that is being fixed soon. There is also a recall on the fuel filter that I will check on soon. Lastly, the catalytic converter going went out as well. I have done some research and have determined that the major issues reported with my vehicle is exhaust, air conditioning, intake manifold, and headlight issue, so it sounds pretty par to the course. Just FYI.

      Thanks for your vote!

      Reviewed March 19, 2016

      I purchased a 2003 Mercury Grand Marquis last year. It had 101,000 miles on it at the time. I have had two major issues with the car since I've had it. First, no air would blow out of the dashboard vents, it would only blow out the defrost and floor vents. The dealership wanted $800 to repair the issue. I did some research and was able to rebuild the unit easily by replacing the o-rings in the solenoids. Apparently, Ford used really cheap o-rings when designing these units. I was able to order to o-rings from Amazon and the total cost was $11. The repair took less than 45 minutes to complete.

      Next, at approximately 102,500 miles, my wife and I noticed that when coming to a stop, we would see steam coming out from under the hood. Also, when the heat was on, there was a strong smell of antifreeze. That turned out to be a cracked intake manifold. Apparently, Ford originally used cheap plastic when making these parts. The replacement of the part cost over $1000 but fortunately for me, I purchased an extended warranty with the car so I only paid a $250 deductible.

      Both of these issues are common problems with the Ford Panther platform (Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car). The car itself is quite an awesome machine despite these two faults. I currently have 104,000 miles on the car and plan on keeping it for at least another 104,000 miles. It's a shame that "American" car manufacturers take shortcuts and make otherwise great vehicles have problems like this. I have also had two GM cars with head gasket issues due to the company knowingly using less than quality materials to make these parts. Anyway, I hope this helps with anyone having these issues.

      Thanks for your vote!

      Reviewed Jan. 14, 2016

      Same thing here. Should be a recall. This is **. Look on eBay. They are selling thousands of intake manifolds.

      Thanks for your vote!
      Price

      Reviewed Sept. 23, 2015

      In the last month my Mercury had a failure of the air conditioning control panel. Two weeks later, the valve control module (made of plastic) failed. The two repairs cost me over $2000. My 2007 Grand Marquis has about 61,000 miles. Seems a bit soon to be having two major components of my a/c system fail.

      Thanks for your vote!
      Installation & SetupPrice

      Reviewed May 16, 2015

      I have a 2003 Mercury Grand Marquis Ls. On April 28, 2015 I was driving through downtown Sacramento when my car started hesitating and misfiring. I figured it might be caused by worn spark plugs so I took it home and proceeded to change the spark plugs and found oil in the spark plug ports. I had it towed to the auto repair facility only to find that I have a cracked intake manifold. I heard that Ford knew about this problem years earlier but continues to install them. Why? I am recently widowed and on disability. The cost was $690.00-- really out of my ability to pay.

      Thanks for your vote!
      Price

      Reviewed March 23, 2015

      Recently purchased my parents 2003 Mercury Grand Marquis. It has nearly 190,000 miles. Returning from a long trip the engine started to misfire and lose power. The ODB analyzer indicated a bad spark plug in cylinder #4. Upon replacing all spark plugs I found coolant leaking into the spark plug holes on cylinders 2, 3 & 4. Will have to replace at least the plastic intake manifold gaskets and possibly the entire intake manifold. If my parents had been driving this vehicle back from Florida it would have been a major problem to break down on the road and expensive to fix.

      Thanks for your vote!

      Reviewed Jan. 22, 2015

      I have changed the spark plug in all 8 cylinders, which I might add four of them I had to buy a removal tool for because they were broke and had to be extracted. Also replaced the coil, Injector, and the intake Manifold and still I have a misfire on the number 3 cylinder. I have been a ford fan since 1972 and am very disappointed with the quality of this engine and am seriously contemplating never buying a ford product as long as I live.

      Thanks for your vote!
      Customer ServicePriceReliability

      Reviewed Oct. 7, 2014

      My 2004 Grand Marquis started jerking while driving down the highway. I called Freedom Ford and made an appointment to get it checked out the next morning. They said I have a cracked manifold and antifreeze was leaking out. The repair cost is $1600. I purchased this car new in 2004 and have only 84,887 miles on it. If Ford knew these manifolds would crack, why didn't they do a recall? I am retired and on a fixed income and paying for this is a definite hardship. Why does it cost so much to replace a defective plastic manifold? After reading reviews, I see that this has been a problem with Ford vehicles for years. Why hasn't Ford responded?

      Thanks for your vote!

      Reviewed May 14, 2013

      I own four Ford vehicles - a 2010 Expedition, a 2009 Ford Pick Up, a 2001 Crown Victoria and a 1999 Mercury Grand Marquis. About two years ago, on a trip to Ruidoso, New Mexico from El Paso, TX (about a 3-hour drive), the Grand Marquis began exhibiting overheating issues while on our way to Ruidoso. I immediately pulled over to the side of the road and opened the hood. I noticed that white vapor/smoke was coming out of a crack on the intake manifold. I couldn't move the vehicle any more and got a tow truck to take it back to El Paso, Texas to fix. With towing expenses, the replacement of the intake manifold and labor, I ended up paying approximately $1,000.00.

      About three weeks ago, my Ford Crown Victoria went through the same cracking at the intake manifold, and that vehicle is parked at my garage until I find the money to pay for parts and labor to fix it. Trying to find cheap parts on the internet, I ran through a class action lawsuit against Ford Motor Co. for this faulty intake manifold. Is there anything I can do about this issue?

      Thanks for your vote!

      Reviewed Jan. 10, 2012

      The temperature gauge did not move out of the "C" range for two days. Decided to change the thermostat.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed Nov. 23, 2011

      Called regarding blown head gasket on my 1997 Ford Mercury Gran Marquis. On October 27, 2011, I flew out of Chattanooga, TN to West Palm Beach, FL. Son-in-law was returning to Huntsville, AL with my auto, which out of the blue overheated. As a certified mechanic, he pulled to side of road and had it towed. Had an Intake Manifold crack which caused the overheating. I had it repaired to the tune of $618.00. When I returned from Florida, went to the repair shop to pick up my auto. Returned to Huntsville, AL.

      Watched all gauges all the way back. No problem with overheating. Parked my car at home and when I went to go to work, car would not start. Called tow company for jump-start. Driver said it was more than simple jump-start. Had it towed to local auto shop to find out it had a blown head gasket. Called Ford Company in Detroit spoke with Tori. I was not told at the time, nor was I notified that there was a Mass law suit against Ford for Plastic Manifold on autos from 1995-2000? I happened to find this out by checking on line. I called Ford back again and spoke with another rep who told me my car was not part of the suit because It was VIN Specific and my VIN # was not part of the settlement?

      Thanks for your vote!
      Installation & SetupReliability

      Reviewed Nov. 3, 2011

      I read the article about Ford agreeing to settle a lawsuit involving defective plastic intakes on 1996-2001 Crown Victoria and Grand Marquis cars. I just paid a local Ford dealership to replace a defective plastic intake manifold on my 2003 Grand Marquis for the same exact failures described in the article. The cost of repairs was $1116. I feel that Ford, despite knowing that the intakes were defective, continued to install the same intakes in 2002 and newer vehicles. I want Ford to reimburse me for the cost of repairs. I have pictures of the cracks on the intake removed from my car.

      Thanks for your vote!
      Coverage

      Reviewed Sept. 21, 2011

      The manifold started leaking on our 2001 Mercury Grand Marquis. It also lost coolant and had to have an emergency repair. The vehicle was repaired at our own expense. The total cost was $783.04. I was very disappointed when we were told that the Ford Motor Company did not cover this expense for a faulty intake plastic manifold.

      Thanks for your vote!

      Reviewed Feb. 22, 2011

      I own a 1999 Mercury Grand Marquis, VIN #**. Because of failure of a plastic piece manufactured by Ford Co., my vehicle overheated to the point that its motor had to be replaced. That piece, I came to know, was the intake manifold. I learned of the case against Ford Co. regarding this part, but apparently, I was too late for any compensation. My car got in the mechanic in March 2006. The motor was replaced, and it cost me almost $3,000.00

      Now, February 2011, my car is suffering of the same problem. The mechanic who replaced the motor did it with a motor that had a plastic manifold. Back in 2006, I was assured that the replacement motor had a metallic manifold. I am being victimized over and over again by unscrupulous parties who are as elegant as Ford Motor Co. or as the most common licensed mechanic.

      Now, I don't have to replace the motor, because the problem was detected before any overheating. But the replacement will cost another $750.00. How about that for a judgement! Why is it that judgement was not delivered in a manner so that the consumer had to be compensated regardless of time? In other words, if almighty Ford Co., employer of thousands of people all over the globe, produced 10 million units and only a portion, let's say 5 million (figures are made up by me) were taken care by the recall, that means that Ford Motor pocketed 5 million replacements in a very legal way defrauding people just like me!

      I am mad. You know why? Because I smell no ethics in all these procedures, and if you have never been judged as a judge by any hardworking American, this is my opportunity to tell you that you did not represent me in any way or form or my family or friends by your decision. And as a judge, you are a systematic failure and that you and whoever went along with this decision should be ashamed of your selves for protecting Ford's only interests. They did the mistake, and the portion of working Americans who were caught in the middle had to pay for it, including your salary, Your Honor!

      Thanks for your vote!

      Reviewed June 20, 2005

      Please advise of any actions against Ford for defective intake manifolds on 1997 Mercury Marquis. My mechanic advised ford was supplying a metallic replacement for the plastic part that has history of failing.

      Thanks for your vote!

      Reviewed Aug. 18, 2004

      I was westbound on I-24 when the intake manifold busted. It dumped all of the antifreeze out and the motor overheated in a matter of minutes. My car is a 1996 Grand Marquis. It has approximately 135,000 miles on it. I have been reading where a lot of people are having the same problem as I. I called the garage where it was repaired and they told me that the new part was made of metal, not plastic. Apparently Ford knew of this problem and that is why they changed it from being entirely plastic.
      It cost me exactly $1527.67 to have my car repaired. About $75.00 of that amount was for towing. I complained to Ford/Lincoln Mercury, but without any luck. They told me that they would forward my complaint to their engineers so they could look at it and make any changes that might need to be made.

      I am very distressed and upset with Ford for I know in my heart that they know the intake manifold is defective. I am retired and the $1527.67 repair bill is going to be difficult to pay. I am hoping that this complaint will be helpful, if not only to me, but to someone that is having or going to have the same problem as I.

      Thanks for your vote!
      Loading more reviews...

      Mercury Grand Marquis Company Information

      Company Name:
      Mercury Grand Marquis
      Website:
      www.ford.com