Lexus Reviews

My husband's 2006 Lexus 400h lost all brakes and vehicle stability control. Come to find out that a rodent or other small animal made a home under the car and chewed through the wires. $7000.00 in damage not covered by warranty. According to www.tastywires.com, many auto manufacturers, among them Lexus, use soy based products to build their cars. Very tasty and costly indeed!!!

Lexus 2001 RX300 purchased new from dealer. Vehicle has always been serviced by Lexus dealership. Just completed dealer service at 85,000 miles and had total transmission failure. Not covered under expensive 100K extended warranty. Repair cost $5,500.00. Transmission problems are chronic and expected for the RX series vehicle. These U140F automatic transmissions are known to be defective! There should be a class action lawsuit started to protect the owners of defective Lexus/Toyota products.

Since 10/29/08, I submitted copies of a complaint (DCA Control #**) to the Consumers Affair Services regarding a 2002 Lexus I bought August 15, 2007 in Yes Auto in Queen N.Y., with lots of problems. My complaint is that after one of their representatives spoke with me in August 2008, I haven't hear from anyone or receive anything in writing stating what was their determination in my situation. I'm very disappointed with their services. It's not the best protecting consumers. I'm inquiring their decision or determination in writing. I hope to hear from someone soon.

I purchased 2006 IS250 6Speed in December 2005. I was very happy driving this new car until November 2008, when my clutch was slipping when I only have 24,000 miles. I took my car for diagnosis at Glendale Lexus and they told me that it's wear and tear item so won't cover under warranty. Lexus Corp told me with goodwill service plan, they willing to pay 25% of repair. Can my clutch die with only 24k miles?

Engine on ES350 has developed tapping sound when cold (70 degrees Fahrenheit in Florida). Started making this noise at 20,000 miles. Prior to that, it was perfectly quiet. Dealer called in Lexus factory Tech and tech stated in his report that this is an acceptable noise in this car. Did I buy a 40,000 dollar Lexus or did I buy a lawnmower? It looks like a Lexus, I think. Even writing to their Mark Templin at the factory main office in California has turned me down and I can only say my next step is to arbitration and they don't even care.

I was a victim of oil sludge. After taking it to Richmond Lexus, I was informed that I had oil sludge. They told me I would have to pay half, which ended up costing me $5,916. Now I find that a class action suit has been filed. What can I do to recover the amount they made me pay?

I owned a '99 Lexus RX300 AWD since new and have put in 87k miles so far. My experience with Lexus can only be summed up in one word DISGUSTING. This car has so many nagging problems Lexus can't fix. At the end, the Lexus district manager assigned to my complaint offered me a free 30K miles service and asking me not to bother them again. Believe or not, the local Lexus dealers charges an outrageous $1,200 for a 2-days major service that can be easily done in 1-day. The problems that are still plaguing this car include:

I have a 2005 Lexus ES300 with extended warranty. After a tire blowout, when the helping police officer tried to us the McGuard lug nut key, he noticed that the weld inside broke and the key could not be used. My husband talked to Germain Lexus of Columbus, OH. He was told that the key is not covered by warranty. If the welding was per specs, the key would not be real at all. The key can not be misused because of inherent design. It has to be a manufacturing defect. I am buying a new key. However I firmly believe I should not have to spend anything to replace defective part.

The Lexus ES300 has problems with the door mechanisms that raise and lower the windows via of window button. The arms bend and break. I purchased another one from Lexus of New Orleans and got the same poorly made part again. The guy at the installation place showed me what they used to be made of. This part cost me $150.00 AND STILL IT BENT AND IS MALFUNCTIONING. This is shameful of a $30,000.00 vehicle.

Involved in Roll-Over accident as a result of unwarranted, sudden acceleration due to floor mat defect (caught in brake line). Traveling on M-59, Pontiac, Michigan, September, 2006. Unable to stop Lexus ES350, 2007. Accelerated in excess of 85 MPH. Was forced to crash vehicle on hwy. medium in order to avoid causing serious accidents, injuries/deaths. I experienced injuries from which I still suffer both physically and emotionally. My crash and details of defect findings can be viewed on the NHTSA.com website under defects. Have head injury, herniated disk and associated symptoms, constant pain in right hip, pelvis, tail bone, right shoulder, extreme tension in right shoulder, right jaw and right side of neck, depression, and insomnia. Feeling of fear and extreme anxiety while traveling on hwys.

I purchased a 1999 Lexus RX300 from a private owner at 67,000 miles in 2004 and received all the maintenance records with the car. At 99,578 miles, the engine blew while my daughter was in Wisconsin. I have complete records on maintenance and have had three oil changes since 91,00. The car was pulled into a Midas shop as that's where the engine blew.

On 9/19/08 I experienced major problems with my 2008 RX350 Lexus as the vehicle made abnormal loud grinding sounds in which power to the car (acceleration) and the brakes went out. Fortunately I was in a place I could pull off onto a turn land and stop the car with the emergency brake. I immediately called Lexus 24-hour Roadside Assistance. They dispatched a local towing company through AAA to tow my auto to the closest dealership in Orange Park, FL. (I am approx 1 1/2 hrs away). I watched the car being loaded onto the flat-bed tow truck. That afternoon, the dealership called to say the car had arrived and they would determine why the car failed. The Ass't Service Mgr asked if I also wanted the front bumper repaired while it was there. Before the car was towed, there was no damage to the front bumper!

BEWARE NEW CAR OWNERS!!!!! Can anyone guess what is in this picture? This is a picture of a very expensive chipmunk nest inside my 2007 LEXUS GX 470. See the wirings all bitten up by the chipmunk/mouse.
I have a 2007 Gx470, proud and very happy about it, until a week ago, the engine check sign appear on the dashboard. When Englewood Lexus service checked it, I was informed that a mouse/chipmunk ate/bit on the wiring of my engine, and are nesting inside my vehicle. I was told that it was not covered by the warranty, and has to pay for repair for $700++.I was extremely disappointed that a very expensive car cannot withstand damage from a small animal, that it's wiring is so delicate. In other words, I cannot drive this SUV anywhere, that I have to ensure that there isn't any mouse or chipmunk roaming around the area that I am driving, otherwise, I am facing a repeated chipmunk attack. Anyway, three of my friends has Lexus, all of which are new cars like mine, and their lexus where also damaged by chipmunks (wires bitten, with nest inside the engine area).Surprisingly, I had been driving my old Nissan Pathfinder for the last 12 years to same area, park on the same area, live on same residence, but NEVER HAD this kind of problem. IT MAKES ME BELIEVE THAT THE MOUSE/CHIPMUNKS loves the LEXUS. It is very frustrating that I am scared to drive this state of the art, made for perfection car anywhere. Please consider looking into this problem.Me and my friends are drying to hear from LEXUS, or anyone who can help us prevent this problem. I am sending this incident not just to Lexus but also to BMW, Mercedes and other car maker, to challenge the car maker industry to find solutions and technologies as how to prevent chipmunks/mouse/rodden attacks from happening reapeatedly I ALSO URGE THAT THIS KIND OF INCIDENT BE COVERED BY THE WARRANTY, AS WELL AS INSURANCE COVERAGE. THANK YOU.

I have a 2007 Gx470, proud and very happy about it, until a week ago, the engine check sign appear on the dashboard. When Englewood Lexus service checked it, I was informed that a mouse/chipmunk ate/bit on the wiring of my engine, and are nesting inside my vehicle. I was told that it was not covered by the warranty, and has to pay for repair for $700++.I was extremely disappointed that a very expensive car cannot withstand damage from a small animal, that it's wiring is so delicate. In other words, I cannot drive this SUV anywhere, that I have to ensure that there isn't any mouse or chipmunk roaming around the area that I am driving, otherwise, I am facing a repeated chipmunk attack. Anyway, three of my friends has Lexus, all of which are new cars like mine, and their lexus where also damaged by chipmunks (wires bitten, with nest inside the engine area).Surprisingly, I had been driving my old Nissan Pathfinder for the last 12 years to same area, park on the same area, live on same residence, but NEVER HAD this kind of problem. IT MAKES ME BELIEVE THAT THE MOUSE/CHIPMUNKS loves the LEXUS. It is very frustrating that I am scared to drive this state of the art, made for perfection car anywhere. Please consider looking into this problem.Me and my friends are drying to hear from LEXUS, or anyone who can help us prevent this problem.

I have owned 2 Lexus vehicles and have had the same problems with my car keys. I first owned a 1995 300 GS, the plastic casing on the key cracked and broke, and I was left with the metal key which was very hard to turn in the ignition. Fortunately, I had another key, but my husband did not have a key to the vehicle. We were told that a new key would cost $180 at that time. One yr. ago I purchased a 2003 RX 300, I received 2 keys to the vehicle at that time.

2002 Lexus sc430 meticulously maintained only at lexus dealerships. The timing chain malfunctioned and the whole engine was destroyed with only 42,000 miles. The shreveport dealership was uninterested in getting assisance from corporate. Eventually they agreed to pay 25% if the engine was pieced together with new parts for a cost of $22,000. The car is worth 24K. Rwebuilt engine with 44,000 miles for the low price of 11,000. Take it or leave it tough **** attitude. I am disgusted with this company and will never own another lexus buyer beware, High rankings in customer service???

i brought my car in for service oil change and tire sensor lights keeps popping on....after the service everything is normal according to the technician (niva salavar)..he says nothing wrong with the tire just the light keeps coming on....no need to worry he said. so i went home and soon thereafter the light comes back on a couple weeks passed by and it still keeps on coming on and i just go to the gas station and putting in air...then last night i was driving home and the tire is flat and tried to put in air and when i did that i kept hearing the air come out so i tried to feel where the air was coming out from and there was a big shred of tire coming off and the metal wires coming off also. i almost didnt make it home. i hope i explained myself clearly.

I purchased a 2008 lexus rx 350 on 11-19-2008, it has less than 2,000 miles, all the extior chrome shows signs of corrosion,went to the dealer, was told was caused by magchloride, and I will need to wash it down daily when used in the winter, not covered under warranty, they would need to call the company to see if can be replaced at no charge, one week went by, the dealer never called, I had to drive back to the dealership, was told would be replaced, as a courtesy, one time only, after that I will need to pay if needs to be replaced,and I will need to sign a waiver once my car is fixed, before it is returned to me. I called Lexus customer service, it was difficult reaching anyone that was willing to assist me, once again was told I would be called back, I never was, I had to call them back, the Lexus customer service dept. refussed to honor my warranty, for the corrosion, stated not covered, but will be replaced one time only, free, after that I was responsible if it needed to be replaced, I told them, I feel, inferior chorme is being used, because I have a GMC DENALI that is 3 years old, and I have been driving it in the winter, not one sign of corrosion has it shown on the chrome. I have always wanted a lexus rx vehicle, now I am so sorry, I ever bought it, was thinking of replacing my older car with another lexus, but I will never ever buy another lexus vehicle. Lexus is refussing to honor the residule of my warranty of 48 months or 50,000 miles, stating once the chrome has been replaced,it will no longer be covered, if needing replaced, I will need to pay to have replaced, no where in my warranty manual does it state anything about corrosion and magchloride.

our new 2007 lexus rx350 was oversprayed with cosmoline and makes me and my family sick when we drive the car. the toxic chemical heats up and comes into the car. we cannot drive the car. lexus is aware of the problem and has done nothing to help. For some other people they refunded money and gave new cars. for us nothing except tried to wipe it off with brake cleaner fluid,because we complained we were sick and not just dealing with the odor. it is a liability. minor daughter was affected, have doctors letters stating car made us sick.many symptons:ie; sore throat , dizzy, nausea, red eyes bleeding gums, roof of mouth raw, skin problems etc. witnesses saw us sick and have an emergency room doctor letter to stay out of car.

Purchased 3 2008 RX 350 vehicle Feb/08. Wifee had a flat July 20/08 due to road hazard. Deployed spare to find a used tire and rim. The spare was 50% used and had damage (cut) to the rim edge. The wheel showed signs that it had been curbed beside the tire damage. The rim inner showed an extreme amount of brake dust deposits along with spots that indicated the wheel had been re-balanced in prior use. Our vehicle has never been in for service yet, and is in fact just due for the first. The spare by design is covered by a black plastic cover. As a result as trusting purchasers the spare was not inspected on delivery.

Brought our 2000 Lexus Rx in for basic service maintenance. Was charged $2350 dollars, the day we picked it up noticed smoke coming out from the engine. Initially this was not a problem nor an issue. Brought it back the next day. Kept our car for several weeks, were advised that they were waiting on word from CORPORATe and that there was sludge in our engine. They informed us that unless we could provide them receipts of oil changes, they could not help. We did, and they never called us back. we continued calling and they reluctantly agreed to fix the engine for $2200. After we had already been charged over $2300 and had more problems that what we intially had.

I own a 2003 Lexus ES300 and just found out that there is a engine gelling problem. I called Lexus customer service and they are going talk to the dealer where my car is currently serviced and see if they will cover the charges which is estimated at $4000. Sucks!

I own a 2000 Lexus Rx 300, it now has oil gel and requires engine replacement. The Lexus dealer wants $12,000.00 to replace the engine and Lexus corporate denied my request under the class action suit because I was at 8 yrs and 53 days. The class action suit is for 8 yrs + 120 days so I am within that. When I told them of that, they said the other factor was that I was not loyal to Lexus because I did not purchase my car from a Lexus dealer and did not have the oil changed at a Lexus dealer. ???? Are you kidding me. I followed all of the guidelines for changing the oil, faxed them proof and apparently I'm not loyal enough to be priveldged to own an elite Lexus. I still owe 2 years of payments on the car and to top it off, the Lexus dealer wants me to pay them for telling me it was oil gel and not covered. I think this needs to become a public awareness campaign.

I followed all of the guidelines for changing the oil, faxed them proof and apparently I'm not loyal enough to be priveldged to own an elite Lexus. I still owe 2 years of payments on the car and to top it off, the Lexus dealer wants me to pay them for telling me it was oil gel and not covered. I think this needs to become a public awareness campaign. The car will not run obviously without a new engine

I have been having alot of problems with oil and fumes from my exhaust. I have a 1997 Lexus Rx300 which I purchased used about 3 years ago. I've been taking my car to the Toyota Dealer for this problem and on the last visit to the Toyota dealer I was informed I have sludge buildup and need to have head gasket cover replaced. Since I've already spent several hundreds of dollars on oil problems I decided to see another repair shop and get another opinion. At this shop the technician informed me that there has been a sludge problem with the make and model of my car which I verified today online. Seeing as though this is a problem which has numerous compliants I would like to know what is my next step in handling my problem and getting in on this class action lawsuit. I have never received anything in the mail about my vehicle. Please contact me to discuss my opinion. Thanks you for your time Trina Ramos

I also have had a problem with the LExus dealer and the smoke and oil sludge. I have recently had my dealer confirm they will put a new engine in the vehicle after other service that probably should not have been performed since this class action suit has been pushed away and not discussed. Even when I mentioned briefly this past two weeks about issue with the engine they brushed it aside and was not forthright in discussing the problem. However, the problem I encounter is they tell me it will take four weeks to put in a new engine. The problem I have is why is the labor going to be 35 hours. How am I cgoing to confirm that they did not put in a rebuilt engine, or just change out the valves and gaskets and perform regular vlaue job for half the price. I only question this now since they are only going to warranty the car for one year. In one year the 8 years will be here and they do not i will not have recourse. It does not take 35 hours to pull and engine and drop another one in , even with the labor of connections. It would cost a dealer $3000 or $4000 to do a upper end valve job and vs. replacing a $7000+ new engine. I have sludge in the oil, smoke and have put in a main seal because of the oil leak. Yet, Lexus never informed me of the class action suit. The problem has gotten worse and the car is now in Lexus. After continued problems and shocked response on why I should have these problems from my local dealers when I have oil changes and service I started looking on the computer. Not once has lexus notified me about the problems. This past two weeks not once did their service coordinators mention problems and just started to repair problem. Even after I mentioned engine problems I found on computer they did not mention. later last Monday I did finally get a call from coordinator informing me that Lexus will put a new engine in the car. However, what about all the old bills. The other problem is that it will take four weeks to get a new engine, 35 hours to put an engine in the car, and only then give me a year warranty. Just enought to get past the class action claim in my opinion. How can I prove a new engine went in and they just didin't do an upper valve and gasket job to correct the problem. He said it would take 35 hours for labor alone. If you drop an engine and drop a new one in how can that take 35 hours. You can drop an engine and put a new transmission in for one day and maybe two. Then why only a year warranty if the engine is brand new. It is a lot cheaper for a dealer to perform a value and gasket job on an engine for $4000 vs. a new engine for $7000+. I use to trust the dealer and the Srvice and LExus. People usually never have a bad word for Toyota and LExuws. Put this experience hads put a bad feeling about honesty and trust in my vocabulary since all this has surfaced. All the article said I should have been notified about the suit. I was not. Why did I know more about this then the dealer wanted me know even after I briefly exchanged my views of engine problems. I wrote to General Manager and Lexus Corporate today for their views and my complaint. I would like to know where to file my complaint since I have not read any where on line to do so. Even when I mentioned Lexus dealers c You never mentioned in your article how to get in touch and file a claim with the class action suit. I was never notified as you mentioed that my car was part of this suit. I have a 2000 Lexus 300 ES.

I was getting on Hwy 101 ramp #386B near San Jose International Airport on a Saturday morning around 10:45 am when traffic was moderate. Suddenly I felt my 2007 Lexus ES350 began accelerating by itself. At first I thought maybe I stepped on the gas pedal too much so I eased up on the accelerator. However, my car didn't slow down and instead it kept accelerating uncontrollably on its own. I was getting very close to the car in front, my 3 other passengers yelled for me to slow down. I stepped as hard as I could on the brake but the car didn't slow down at all. I realized the cruise control light was on and thought maybe I have accidentally turned it on to cause such acceleration. My husband who sat next to me helped me turn the cruise off while I tried to maintain control of my car to avoid hitting any vehicle in front. Meanwhile, I tried to pump the brake and stepped as hard as I could on the brake. The car wouldnt slow down and instead accelerated to 105 mph. All I could do was keep changing lanes to avoid hitting vehicles in front while having my emergency signal and continuous hitting my honks. I somehow managed to move over to the shoulder without hitting any cars but the vehicle was still moving at 100+ mph. Finally my husband had to force the gear box to park and I applied the emergency parking brake before the vehicle finally started to slow down and eventually stopped near exit #389. My car has traveled for about 3.5 miles at over 100 mph and there were some very close calls where I could have hit vehicles at high speed seriously injuring someone and myself. After the incident, the vehicle was towed to a nearby Lexus dealership. Two days later on Monday, I was informed by the dealer that the sudden acceleration was caused by improper installation of the all weather floor mat. When I questioned why the brake did not work at all, their answer was basically when the gas throttle was open, the horsepower of the car was so great that the brake wasn't able to stop it. It is like stepping one foot on the gas and the other on the brake pedal. My husband and I were not convinced by the explanation that improper installation of mat (even if it is) could have cause such completely uncontrollable acceleration that could have disastrous consequence. We demand to have Lexus Corporation send a field technician or have an independent and qualified technician to do a full and complete diagnosis. Our request was promptly refused by the dealership service department manager. They said when they did a computer diagnosis, no error code was shown on their tool and therefore we have to trust them that the sudden and uncontrollable acceleration problem has been resolved by the replacement of the floor mat. We refused to pick up the car out of safety concern. Meanwhile we are researching consumer rights suggested by various consumer advocate groups before we decide how to proceed with this incident. Our research found this problem has happened in a lot of different models of vehicles under both Toyota and Lexus brand. For example NHTSA Office of Defects Investigation database contains 40 reports of similar sudden and uncontrollable acceleration in 2007 Lexus ES350 model alone, resulting in many injuries.

In December of 2006, I purchased a 2003 LS 430 with 8,700 miles. I would say in that period of time, there have been about ten times when starting from a light the engine will rev sparaticly and the tranny won't shift. I have tp pull to the side of the street, put the car in park and restart the engine. Then the car performs as normal. I checked with the local Tucson dealership about factory service bulletin and was told there was nothing listed. I'm stumped.

Transmission failed at 73K on our RX300 for 400K repair. This should not occur when all maintenance was done by dealer at prescribed scheduled intervals. This car cost 45K when new, and there are hundreds of similar complaints on Lexus forums.

My 2000 RX 300 has 144,000 miles and the transmission just quit. Lexus said they have no recall program and I was out of warranty.

I was driving the car 2 days after I had the oil changed, when the car started making a rought tinning sound I pulled the car over and was told by a machanic that the bearing were bad because of low oil preasure. He said that this often happens whith es300s

I recently purchased a Lexus along with a service agreement for an added charge. I financed the car but paid for the service agreement by check. Two weeks after I bought the car with the agreement I decided to cancel the service agreement. I was informed by letter that I would not be getting back my money. Instead the money that I paid for the service agreement, by check, $1895.00, minus a 25 dollar processing fee would be applied to the amount on my loan at Lexus Finanical. I have tried every way I could to explain that I did not finance the service agreement. But as it was stated to me, there is no way that I would be refunded my money. Furthermore there is nothing written on my orginal reciept for the purchase of the car and service agreement that states I would not be refunded if I chose to cancel the policy.

Runaway acceleration of my Lexus 350. My husband was driving onto Rte 4 NJ Teaneck. (No breakdown, or emergency lane)Cruise control seemingly took control of engine. Braked hard, engine continued with RPM's accelerated, smoking brakes. Tried unsuccessfully to shift to manual, neutral. Car was still moving when he pressed off button. Car stopped with a jolt. We checked that mats were in place.Since we were in an unsafe space he started car again to pull onto exit. Repeat of acceleration and loud noise, strong smell of burning brakes. Stopped only by pressing button. We ended our stop this time blocking entrance to highway. Police came. Officer and tow truck driver confirmed that engine mad terrifying accelerating noise. Police yelled, Stay away from that car, it could explode. Heard briefly from service department this morning nothing apparently wrong. Still checking and that we would be responsible for getting car back to Boston. I am terrified to ever drive this car again.

I own a Lexus 2001 RX300 and kept up with regular oil changes and maintenance. At 81,000 my transmission went. I couldn't beleive that a Lexus vehicle had such a major problem so early on. The VSC and check engine ICON light were on and I thought maybe it was a sensor that shut down the vehicle to protect it from further damage. I had this sensor repaired last June. I went to the dealership and they said it was the transmission. They agreed to fix the tranny, but I had to pay $1500 for labor, which was better than $4000 totaland even though I was outraged, I had no chocie but to fix the vehicle. I got the vehicle back and the VSC along with check engine ICON light were STILL on along with some muffed reving sound. I was told I had to have 2 full starts (complete cool down and run engine warm) before the sensor lights would go off. I did that and no resolved. I took the auto back and no they said it was some exhaust problem.....which didn't they remove the exhaust to get to the tranny to fix? Yes, but somehow it still was going to cost me $400. Got the auto back and the VSC and check engine ICON are STILL ON and now they say it some other sensor....hand over $500. Of course, I need a vehicle so I told them to fix it. Their mechanic had it out on a test run and it was rear-ended by another vehicle and now the tranny is leaking. Conveniently, the mechanic did NOT get the name of the guy that rear-end my auto because it's in a police report. THe guy that hit me vehicle should pay for my auto damage and if he doesn't have insurance, the dealer should pay and lend me a loaner car. The dealership is not being cooperative....don't they have business insurance for these type of things? My insurance company is saying the transmission leak is NOT from the accident and the dealership is saying that it is?

I have had a 2007 IS 250 for 14 months. It has not started 3 times. The first time I was told that it was because I left something on. The second time I was told that it was because I hadn't driven my car far enough so that the battery was not getting a complete charge. In the last 39 days, I drove my car 1037 miles and last week when I got in my car it did not start. I called Lexus Corporate back and told them about this. Still I have not heard from them and it has been 1 week. Also, I visited the dealer where I leased the car and the only way that they could guarantee that I would not have this problem anymore is if I bought something called a battery tender. It is something that is built into the car and has to plug into a wall as well. I live in an apartment and my build will not allow me to do this as they would then have to pay for my electricity. I don't have any outlet near my space anyway. Therefore, as of this moment, my problem is still unsolved.

I did own a1996 Lexus GS300 a few days ago.My daughter in law borrowed it to go and pick up my 3 year old grand daughter, returned home 20 minutes later came in to the house with her daughter for 5 minutes went back outside and noticed smoke coming from under the hood, she grabed a water hose and yelled for me I took the hose and started to hear poping coming from under the she called thr fire dept. and we both got away from it and watched it totaly burnup.

IN late June, I purchased a 2000 Lexus RX300 with 80000 miles for my daughter, expecting it to last for years. I had my mechanic service and check everything over in June and again in July when the check engine light came on. Recently my daughter experienced the car hesitating, then lurching. I took it to a toyota dealer and am told it needs a new transmission for $5600!!! A quick internet search reveals that i am not alone in having a transmission problem on that vehicle. Of course i do not have any service records of the previous owner, nor do i have any current warranty. It seems that Lexus should take at least partial responsibility

After the transmission in my 2000 Lexus rx300 malfunctioned, I contact Lexus corporation and request them to pay for a new transmission. I have regularly maintenanced my vehicle and there should have been no reason for the transmission to fail. After some research via the internet I found out that this very common with 1999 & 2000 RX300's and yet no recall... why? Jennifer left me a message indicating they would pay 25%. I left a message indicating the transmission should be recalled (it's defective) and therefore they should pay 100% of the replacement. However, I would be willing to settle for 50% to resolve the matter. Now I'm being asked for receipts. The owners manual does not indicate having to replace the fluid only to check. However, my mechanic did replace the fluid at 60,000 mile check.

i have a 2000 lexus rx 300.engine is full of sludge, it smokes,burns a lot of oil,has engine noise. lexus dealer refuses to cover it. this car was included in oil sludge settlement.they told me it would cost me $3000 to fix it

I accessed your website on Sept. 9, for information related to the engine oil sludge problems experienced by some Lexus RX 300 vehicle owners. I had received a letter re the class action lawsuit several years ago and filed it away for future reference. When I read the letters from dissatisfied Lexus/Toyota owners who described the terrible treatment and service from their particular dealers and service departments, I decided to tell you about a positive experience. My father, who lived in South Carolina, died on Sept. 2.

I have 2 bulging disks and 2 herniated disks in my neck and upper back. Going thru medical treatments.

Purchased a 2003 Lexus ES300 with 37,000 miles. The vehicle was purchased because it was covered by a 72 month, 70,000 mile warranty. Three months after purchasing the vehicle it was discovered that vehicle had oil sludge and the engine requires replacement. Lexus refused to repair because the oil sludge lawsuit only covered 1997-2002 models. I have all the receipts for maintenance that I did during the short time I've had the car, but I don't have the maintenance records of the previous owners. Now I am stuck with a 2003 Lexus with 43,000 miles that needs a new engine

I purchased a new 2001 Lexus RX300 back in July 2001. I have 69500 miles on it now. Recently I had issues with it getting stuck in reverse - it would not reverse until I stepped hard on the gas and then it would bang into gear and reverse. THis Lexus service dept said it was the TPS (Throttle Position Sensor). I am worried that there is something wrong with the transmission. I will be outside of the warranty (6 years or 70K miles) in a matter of weeks.

I took my 2002 Lexus RX300 into Scholfield Lexus yesterday (6/19/07) because it began putting out smoke when we started it in the morning. Later in the day I talked with the Service Manager (Jeff Kastning) and he indicated the problem was due to engine sludge and I would need a new engine block. He stated this was going to cost me $10-11K.

I purchased a 1993 Lexus ES 300 in 2002, currently has 96,800 miles. All these complaints I have notice are similar to other people having the same car. I have no complaint to any dealer. But to Lexus only! 1. Mechanic stated I have an oil sludge problem. I need o wait at least 5 minutes when starting the car before I drive off or I feel the car slacking. Car been burning allot of oil finding myself every month adding about almost quart of oil.

The car the I have is a Lexus ES 300, and it has arounfd 55000 miles, and it has been burning oil a lot, and by surching the internet a figured that there was a sludge problem going on with the Toyota/Lexus cars, the expecific model that I have from 1997/2002, was also included on the list of the Louisiana settlement,and that in 2002 Toyota admitted receiving 3,400 complaints about sludged engines and the automaker extended its vehicle warranty to eight years along with unlimited mileage to owners of 1997-2002 Toyota and Lexus vehicles equipped with 3.0-liter V-6 or 2.2-liter four-cylinder engines, since my car is having the same aperant problem, i decided to oppen this complain.

Today I discovered that I had a flat tire on my vehicle (Lexus GS 300) when I attempted to locate my spare, I found that I did not have a spare tire.

Well we own a 2000 Lexus LX470. The reason I bought the car for close to 70K in 2000 was the reputation of Lexus for the quality of their cars and also service. We have been let down by both those aspects of the car.

Due to the recent Lexus oil gel problems I experienced, I contacted the oil gel specialist, Mr. Lee, to file a claim. My claim was denied due to the 8 year expiration date. My car was 8 years and 9 mos. when I begin to experience sludging.

1998 Lexus ES 300 with 80 K miles. Serviced by Lexus at 60K changed all seals gaskets etc. Now at leak has been detected and inspection says the engine has sludged. All oil changes done on time and car has been seen by Toyota and Lexus several time for prior work and inspection. Lexus says it's owners fault. As owners we were never informed of the sludge problem by Lexus or Toyota. Cost to repair the engine is UNACCEPTABLE!!! HELP...

I had a fire in my apartment and the remote key for my Lexus ES330 was destroyed. I'm living in Long Beach until the construction is finished. I went to the nearest Lexus dealer to order a duplicate key. I was appalled that the cost will be over $300.00 for a duplicate key. The personnel at the dealership was very cooperative but I still feel the cost is prohibitive.

I have a 2001 Lexus LS 430 and my wife has been hit in the head many times, as I have, by the trunk lid coming down due to moderate winds and just putting groceries in the trunk.

Own a 95 ES 300 and when vehicle reached 100k it developed a white smoke from tailpipe; diagnose with sludge; not under warranty; replaced with used engine. Obviously this is a problem with lexus engines.

Purchase 1993 Lexus Es300 4 years ago. It had about 50,000 miles on it at the time. The instrument light array which lights up the pointers has just about quit working and we can no longer tell how fast we are driving at night.

Lexus repair said my 98 LS400 with 150,000 miles on it had a sludged engine and needed replacing, originally taken in for check engine light and VSC OFF indicator. Code was 1349. Contacted LEXUS USA, no response.

I am not complaining about a particular dealership. I am appauled about your advertising. I have small children who watch television and it absolutely disgusts me to have to rush to the remote control and change the channel because a major auto maker is insinuating that it is alright to be in a same sex relationship. Two women and two men in a relationship breaks down the sanctity of the family. I know that the popular political thing to do now is stand behind gay relationships. I know that you know gay relationships are grossly inappropriate, spiritually and morally wrong. The family, with or without children, begins and ends with a man and a woman. It sickens me that you have succombed to the lie that the nontraditional family perpertrates. I, a concerned consumer, demand that you correct this disgusting wrong that you so boldly advertise to us all. I don't feel that you will respond to this complaint. I hope you will favorably do so. These advertisements need to STOP!

My wife owned a 2003 Lexus ES300. While turning into a parking space the car accelerated and ran into a concrete wall. She had only minor injuries caused by the seat belt across her chest. A police report was Filed with the Deland Florida Police Department. We contacted the dealer in Orlando Fl and told them what happened. My wife was terrified to even get in the car again so we traded it in on another Lexus. All of this information was passed on to corporate headquarters for Lexus of America. They insured me that the ES300 that was traded in would not be sold and that a tecnical team was being sent to that dealership and would tear that car down from bumper to bumper to find the problem.

I have a 94 Lexus LS 400 and have been having trouble with the seatbelts in the front driver and passenger seats. They do no always retract and unless carefully put on, they are too loose to work properly.

I had my HID lights stolen from RX 330 during the early morning hours on october 10 2005. There were 4 other lights taken from RX330s that weekend in maplewood alone. I questioned the lexus dealership in livingston (Warnock) about the problem they recommended the "data dots" anti theft device be installed and assured me that this would deter any thefts because it would be too difficult to remove the lights.

I purchased a 2006 RX 330. I traded in my 1999 RX 300. Within three weeks I had two rear end accidents on the right end side, both with me backing up. None were dangerous. I had had two other that were similar but caused no damage. I was not drinking nor doing drugs drugs etc. That's not me. I started evaluating the car and the accidents and realized that this car has a blind spot. I even compared this car to my previous one.

I took my Lexus ES300, 1998 (milage: 71,700) with the problem of having 'ABS' and 'Track Off' signs intermittently coming on while driving. The service shop kept the car for more than one week for diagnostic purpose and then recommended to replace '88263-24030 Relay, Skid Control' which I got done. But, then they called me back after another few days telling me that it did not work and I have to get whole ABS system replaced which will cost $ 3000.00.

I have a 1999 lexus rx300. I have had oil problems with since purchase -- it just would disappear. No mechanic could find leaks or evidence of use, so I had my car in to Lexus dealer for checking into this. They plainly stated on service papers they cleaned the sludge out of engine -- now two years later the engine has locked up due to oil gelling.

My 2002 Lexus caught fire while I was driving on the freeway. The fire department said it was the fuel injection that caused the fire. Lexus service are the only people that have worked on my car and the only people that even lifted my hood. They will take no responsibility re: this loss. I ended buying a new Lexus and had to put $8,000. out of my pocket to buy it.

I own 99 Lexus RX 300. I have approximately 90000 miles on it. Recently I had problem with oil burning and the dealer told me that it is due to engine gelling which is due to a design flaw in some Lexus and Toyota engines. Company is asking all the oil change receipts since 1999 and I don't have all the oil change receipts and the mechanics erase all the records after a few years.

I have a 1996 Lexus es300. The engine seized at 110K miles in 2003. The oil and filter were changed according to the service manual. The oil changes were not performed at the Lexus Dealer. The engine was replaced with another 1996 es300 engine(used). This is a cheaper option than rebuilding the engine. The vehicle was not under warranty at the time.

I own a 2004 lexus rx330. I hear a slight ticking sound in the engine compartment. I mentioned it to my dealer service department and they stated that it a normal sound that comes from the fuel injector. However, I still find it hard to believe that a $40,000 automobile making a tickling sound is normal.

I purchased my new Lexus IS300, 5-speed, in May of 2003. I began noticing a very bad sulfur or rottten egg smell, coming through the air vents just after a few thousand miles on my NEW car. I called Lexus and made a service appointment for a diagnostic test. The test came back fine, and they told me there is nothing wrong with my car.

I purchased my new Lexus IS300, 5-speed, in May of 2003. I began noticing a very bad sulfur or rottten egg smell, coming through the air vents just after a few thousand miles on my NEW car. I called Lexus and made a service appointment for a diagnostic test. The test came back fine, and they told me there is nothing wrong with my car.

In 2001 we were among the many unfortunate lexus/toyota customers (according to the web site) that were affected by an oil sludge problem. After a lengthy battle with lexus, and only after the story broke on the internet about the sludge problem lexus reimbursed us for the engine repair. Two years later in 2003, after several trips back to lexus for things that didn't seem right, only to be told things like, "only the sensor light, not a problem with the engine" also noises we heard, they did not. The oil was changed and the car maintained meticulously since the engine repair.