Kia Sportage Reviews

Kia doesn't reimburse for car rentals when repairing issues covered by warranty. They say they might reimburse, but it has been over 75 days since I submitted my invoices for over $500 in car rental expenses. I had to take the car in due to an engine malfunction. The Sportage had less than 8,000 miles on it and I'm leasing it. The dealer charged me $375 to do the diagnosis, then reversed that charge after they realized it's an engine failure. Also the window on the passenger side wouldn't roll down. I called today, Oct 15, and was told it will likely be another 60 days before they reimburse my rental expense.

We needed urgent repairs on our 2013 Kia Sportage and were towed into the Bannister Kia dealership in Chilliwack, BC on July 9, 2024. Though the staff were quite helpful there, Kia Canada could not supply the needed part, a flywheel, AT ALL. Fortunately, Kia's mechanic creatively found the part on a U.S. site called rockauto.com and over a week later, it arrived.

I bought a 2023 Kia Sportage and my transmission was done in 2 years, I take it back and the brain was me in selling me a car and did not take the one I have. So now I'm in death, don't know what to do, Daytona Beach it was.

Do not buy a Kia Sportage!!!! Oil consumption issue. I have a 2018 kia sportage- only 117 000 kms. Kia is horrible to deal with and blamed the oil consumption on me because I changed my oil every 5000-7000km. They said it had to be very 5k km.... I haven't never heard of there to be an exact number for oil changes. I still went more than 4 times a year. Another issue! Is a misfire. Just spent $3700 in repairs for a brand new valve!! Just please don't ever buy a kia. Or deal with kia sherwood park alberta. Robbery!!!

The new car registration department first let me leave with a new tag and everything then I was called because they gave me a wrong plate number???? So, I went in and now it's been months and I haven't received the registration. Calling Kia customer service is horrible also. Stay away from Kia.

Bought a brand-new 2023 Kia SPORTAGE. My Sportage broke after 7 months. The car is covered under warranty, but my car has been at the dealer for over 16 days and the parts have not even been ordered yet. They gave me a tiny car that my mother and brother can not even fit into. I asked to have my payment waived until the Sportage was fixed, but they told me they could not do anything.

I purchased 2 identical 2023 Kia Sportage. Contacted KIA consumer affairs for 2 warranty claims. You are treated like a piece of nothing and it takes them 6 weeks to get back to you. In the meantime, you are without a car. It is disgusting that they can get away with it. So after 3 weeks they finally fixed claim one and installed the parts incorrectly causing another $6000.00 in damages of which they will not pay. Sticking me with the bill. STAY as far away from this company as you can.

Don't purchase a KIA. 2017 Sx Sportage with 70k miles and the engine just went on it. Kia did approve the warranty because I had all paperwork and recalls but 6 month wait. No loaner and they don't fully cover the rental. They are horrible! Thousands waiting for new engines and thousands not getting approved. This is not normal! Insurances denying KIAs and some parking lots won't let you park there. Don't buy a KIA. Heed my warning.

My 2015 Kia Sportage ex only had 46000 miles on it when the engine catastrophically failed. The service techs at Campbel Kia in Missoula Montana decided it would be fun to have the service manager stand In front of my car and rev the flooded engine and get oil and radiator fluid all over him while" diagnosing my car". And Kia corporate wouldn't honor the powertrain 100,000 warranty. I am waiting for Kia to have another recall and or join a joint lawsuit as I see the trouble EVERYONE is having with Kia. I will never buy another Kia ever and if I can save anyone from this total failure. Heed my words. DO NOT BUY KIA.

I spoke with the dealership about the paint peeling off my car and also googled Kia paint issues and found several complaints have been made regarding the Pearl White Paint. The dealership suggested I voice my opinion here. I've owned 2 Kia Sorentos and have loved them. They are very nice-looking cars until the paint starts coming off. I was told at the dealership it's not just Kia's. The problem is with the Pearl White Paint. I understand it's not a safety issue but it's an eye sore to pay for the top-of-the-line limited edition which I constantly get asked about and now people just point at the peeling paint. I'm afraid to wash it!!! I love my car I just wish I could love how it looks!!!

I purchased a 2017 Kia Sportage which began to give me engine issues 2 years ago. I am out tons of money in repair bills, tons of time in phone calls, missed work and a lot of stress. This vehicle qualifies for engine replacement under a class action lawsuit but no one will help you. Everyone from the dealership to Kia Consumer Affairs gives you the same speech. My SUV’s oil consumption is ridiculous and has led to multiple engine issues but until your rod bearings don’t pass their test they will do nothing. Even though my rod bearings are clearly failing and causing issue after issue it somehow is my obligation to cover the expense of these repairs. It’s absolutely absurd!

Projector headlights have only a 5ft distance. No reflective surface in housing, very dangerous. Replacements are very expensive with no assurance that they're any better. Need to issue a recall and replace at little or no cost for new and used vehicles.

I purchased a 2923 Kia Sportage Hybrid. There was something off in the way it rides. I checked my tires and there is a HUGE 9” weight on my front right tire. I called Good Year who told me a tire requiring that much weight should not be used. He also told me the tires on my SUV are basic passenger vehicle tires and not designed for the additional load of a top heavy vehicle (SUV). Kia refuses to address either issue and so does the dealer. So if you are buying a Kia, keep in mind that once you leave the dealer no one gives a ** and you are just considered an annoyance. My first and last Kia! Don’t make the same mistake.

If you own, lease, plan on buying, or know someone with a KIA vehicle, you're going to want to read our story. It's a cautionary tale that will make you re-evaluate your current opinions about KIA and what type of business they provide: So a few weeks ago, my husband, Hunter, was on his way to work. He was driving my 2013 KIA Sportage, in an effort for us to save some gas money with all the miles he drives for work.

Engine on Kia Sportage seized. I did not get an update done in 2018 (I probably did get a notice in 2018, but do not recall - I get so much junk mail from Kia....likely ignored). So, Kia will not cover the seized engine even though the updated would not have prevented the engine issue. Time to go shop for another vehicle - NOT a Kia or company associated with Kia.

Shop anywhere else but KIA. Got my car at KIA Wagner, MA less than 3 months ago and it is been on the shop for 5 days now, between there and Kia in Lancaster, MA for different issues. The car shutting off while driving twice, the car now doesn't lock or unlock, and they can't figure it out. Piece of junk!

The engine on my 2013 Kia Sportage suddenly went out in the same exact way outlined in a recent recall on the 2013 Kia Sportage but Kia refuses to repair the engine. I tried contacted the corporation directly with no resolve. They basically said by phone that my car is out of warranty so I’d have to pay for the engine myself at $10,000 to replace! I researched this vehicle for months before I purchased it, now I am regretful in my purchase from Kia!

My 2013 Kia Sportage started having issues in the winter of 2018. It was lagging and making grinding sounds. Finally after many contacts Kia replaced the Engine with a brand new one in February of 2019 advising me that there were metal shavings in the engine that were basically their fault. The engine was fully replaced. Then a check engine light came on 5/2020 and the code was mechanical failure. Full failure of the engine they supplied me with. And as it was 15 months it was beyond the one year of the warranty. And customer service said they could do nothing for us. So Kia makes the manufacturing error, replaces the engine with one that fails and doesn’t stand up to their product. I have a car that is worthless and none of it is our fault. I would never buy another Kia again. This is not how a company should stand behind their product.

I purchased my 2020 Kia Sportage the end of October 2019. Obviously that is winter and I haven't had to use my AC. At Christmas I went to South GA and it was hot, I turned on the AC it was blowing hot air. I didn't feel I need to run down to the dealer (Atlanta West Kia) to it repaired since it should be covered by the warranty and its winter, I thought I would have them look at it when I took it in for an oil change. I took my car on Friday (01/24/2020) and dropped off at the dealer to have the oil changed and my AC checked. At 1 pm and hours of trying to see what was going on, I find out my compressor is out (they say it has a pinhole leak) I need a new one. But then I was informed it was not covered by the warranty and I will have to pay $1500 to repair it on a car I haven't even made the 4th payment on yet. I am livid. I have filed a complaint with consumer affairs.

I felt I needed to warn people about this dealer and this company. Back in July of 2019 my husband and I purchased 2 brand new Kia Sportage’s from this dealer. We were sick of leasing and wanted a affordable and reliable car, where we didn’t have to worry about repairs. A month later I receive a recall notice from Kia about the faulty engines and that I could have engine failure. They offered us a sensor that will warn us that the engine is about to blow. It stated that the car goes into this like airplane mode and that we had only so many miles to get it to a Kia dealers from them to honor any repairs to the engine. They stated that they would know how long you drove on it in that condition but there is no way for us to know. Furthermore they don’t tell you how long or how many miles you have before it blows. They just state to bring it in as soon as the sensor goes off.

Bought the car used in mid Just. I do a lot of driving, car has been great. Just had our 1st Major snow storm. AWD worked great. Got me through the sleet and snow. So far I've put close to 14000 miles on the car. Very satisfied. Averaging close to 25mpg, 27 to 28 on long highway runs.

In 35+ years of car ownership, I have only paid off 1 car. Usually I get tired of them, something bothers me about them, mechanical problems etc. Until I got my Kia Sportage. Almost 6 years later, 3 payments away from payoff and I just bought a new set of 65,000 mile tires. There's nothing I don't like about this car. And even when I see newer models, I don't like the look as much as my own. I would highly recommend the Kia Sportage for safety, reliability and ease of ownership!

I love the value of this vehicle. The warranty can't be beat and the price is very reasonable. This is my first Kia and I have no complaints. My 2018 Sportage is a perfect car for myself and my family. Plenty of room. Durable interior.

I have owned several makes and models, this car has been the best hands down on maintenance, replacement, recalls, passing inspection with no problems. It rides as well as when I first drove it off the car lot.

I have had several recall items on my 2017 Kia Sportage. Any recall done has required a second trip to the dealership to repair their repair. My latest frustration is a blinking engine light that shuts me down and requires a tow. The first repair took 3 weeks. I only got a new harness and code entry to resolve this issue. My second blinking engine light and tow was resent in only a few days. Nonetheless, I have been stuck on the side of the road twice. On my first tow customer service treated me like a valued customer. On my second tow and contact to customer service I was advised I had used up my goodwill. Kia’s response being, “sorry”. I agree Kia is a sorry company. If you make a faulty product have some excellent customer service. I feel like a victim. Shame on you Kia. I am driving a car that I can’t rely on.

I really love my Kia. It runs well and smooth. I love the color. It is called Black Cherry so it is black with red sparkly bits in it. Very pretty when it is clean. It gets really good gas mileage, especially on the highway. I would recommend it to anyone. I do think anyone with teenage children would benefit as well. Good vehicle, lower insurance rates and good gas mileage. Would be a good reliable vehicle.

I purchased a 2018 Kia Sportage in Jan 2018. About three weeks ago, the brakes began to make a noise while driving. The noise would subside when the brakes were applied. I took it to the Kia dealer who informed me that the front brake pads and rotors need to be replaced due to wear from excessive rust. I find that explanation to be absurd for a number of reasons. I did not observe any rust on the brake pads or rotors ( i took photos) and I doubt that rust is abrasive enough to cause wear. Ferrous oxide is not very hard compared to the material of which brake pads and rotors are made. After failed attempts to reach the kia Factory representative, I filed a complaint via the Kia Consumer Assitance Center, but have had no response. I have purchased an extended warranty in addition to the 10 year, 100,000 mile factory warranty, however, brakes are not covered. BEWARE of this VEHICLE and the KIA's lack of concern for their customer.

I have the 2020 Kia Sportage. My husband has the Kia Sorento and I like how it handles the road. It’s smooth, handles bumps well and mine not so much. It also doesn’t have turning signals on the mirrors or any bells and whistle; very disappointing. I was attracted to the color, Pacific Blue, with these sporty new black rims, very eye catching but over time I wished the car had more. The 2020 does not come with a satellite ready radio. I guess a smart phone can lend the car it needed capabilities. It has a nice kick on the road for a 4 cylinder. All and all the car lacks a lot of simple amenities and if I had to buy it again I would go up to the S model. The lane assist sucks and the rear view mirror is a bit small.

Door handles should never break off a car, Never. Although I like my Kia, there are over 30,000 views on youtube about videos and door handles breaking off. Yet, Kia does not see this as an issue, they should take care of. For this reason, I will never buy another KIA, and I will never go to the Kia Dealer where I bought my car.

I have a 2017 Sportage with 60,800 miles. The heater does not work, only cold air comes out, and the driver's side rear door won't open. The locks open and close but the door won't open. I brought it in to my local Kia Service and because I am over my warranty by 800 miles, I will have to pay over $1200 to repair both problems. I have NEVER had a 3 year old vehicle that has had these types of issues. I have filed a case with Kia Consumer Affairs and am waiting on their decision.