Jeep Wrangler Reviews

4,879,673reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Jeep Wrangler

The Jeep Wrangler is an SUV designed for off-roading and is available in both 2- and 4-door models. Read more Jeep reviews to learn about other models.


Shop with confidence

Compare with top companies

Jeep Wrangler Reviews

Filter by Rating

  • (16)
  • (4)
  • (2)
  • (16)
  • (110)

Popular Mentions

    How do I know I can trust these reviews about Jeep Wrangler?
    • 4,879,673 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Jeep Wrangler?
    • 4,879,673 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Customer Service

    Reviewed March 30, 2026

    I regretted of buying a Jeep Wrangler, jeep customer service is nothing but a waste of time. 56.000 miles with major problems. I call 5 days in advance before warranty expired, they refer me to the dealer for repair. After repair they denied my claim. Don’t want to pay. I hate Jeep. I will trade that car. 🤮💔

    Thanks for your vote!
    Profile pic of the author.
    CoverageMaintenanceStaff

    Reviewed March 23, 2026

    Been a Jeep owner for many years, All the Jeeps I've have that were made before the year 2020 were all beasts and great vehicles. I don't know what happened after 2020 but the two jeeps I've gotten since then both had the same issue, the Death Wobble. After reading online, seems like a HUGE ISSUE THAT JEEP DOESN'T CARE ABOUT FIXING, It's ridiculous that a car company that is aware of such a huge problem and can't fix it? Guess what? You're gonna spend a lot of money to repair shops for them to not be able to fix it either, just give up and buy something else until Jeep can get their crap together, This Wrangler I have now is the last one I will be buying. You have lost a 25 year customers, Fix your crappy jeeps!!!!

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Car Models delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceTechPricePunctuality & SpeedMaintenanceStaff

      Reviewed Feb. 25, 2026

      I purchased a 2019 Jeep Wrangler JL new in 2020 for my son to own on his 18th birthday. About 6 months in to owning the Wrangler the drivers shoulder latch to move the seat up broke. The Jeep was under warrantee and I schedule to have it repaired at the shop (Concord, California Chrysler, Dodge, Jeep). It was repaired and lasted about another 9 months and a similar concern happened again, so I again took the car in for service under warrantee.

      Everything went fine until last year 2025 when the seat was pulled forward it got stuck against the steering wheel leaving the Jeep undrivable. I had the vehicle towed home for repair. I googled the issue and it came back as known problem. I had the seat fixed and everything again was operational. Three weeks ago in early January 2026 while in the mountains the seat popped forward and became stuck. This time the seat was beyond repair and I had the Jeep towed at considerable expense.

      I called Jeep and was given a case manager to discuss the issue, but that person never returned my calls and the case was closed. I removed the seat and was advised to take it to the dealer where I bought the Jeep (Concord California) and the service advisor looked up the vehicle and said there is nothing he could do. He said "my best bet would be to find a used seat online as it would be very expensive for me to purchase and have assembled a new seat". He ended the meeting by saying there is nothing he can do.

      The Jeep organization continued to drop the ball and never fixed the seat correctly. The fact that this issue caused great expense to me and Jeep makes it obvious that it a me problem is disgusting. My recommendation is look for a reliable company that offers at least follow up to concerns even if nothing can be done. What a piece of crap this is!!!!!!

      Thanks for your vote!
      CoverageSales & MarketingPriceStaffBillingTimeliness

      Reviewed Feb. 12, 2026

      I purchased a Wrangler Sahara Unlimited through a private sale with only 110,000 km on it. The very next day the check engine light came on, so I brought the vehicle to AutoRX. When I arrived, I clearly explained that there was a ticking noise from the engine, an issue with the heat, and a possible camshaft sensor concern. The shop repaired the heating problem, but the ticking noise and engine concerns were not addressed AND charged me $1500. I reached out to FCA and also tried contacting Wrangler/Jeep leadership to see if any goodwill support could be offered. Unfortunately, they declined to help. I’m now facing a repair bill of about $9,100, on top of another $1,500 I already spent at a local dealership.

      For a vehicle with this mileage, I did not expect such major issues immediately after purchase, and the lack of support has been extremely disappointing. Based on my experience, I cannot consider this a reliable vehicle. Buyers should do very thorough inspections and be prepared for potentially high repair costs. Unfortunately, based on my experience, I cannot recommend this shop. The only positive thing I can say is that they are friendly and good at conversation, but my mechanical concerns were not properly resolved.

      Thanks for your vote!

      Reviewed Dec. 8, 2025

      Do not purchase a Jeep Wrangler. Serious recall issues, and they have no corrective actions as of today—steering and battery fires. I have a 2024 High Altitude e... Can't plug in the car, and I have had steering and other serious issues. DO NOT BUY A JEEP. Just follow them online with recalls. Severe issues. I'm filing a lawsuit against them.

      Thanks for your vote!
      Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

      Reviewed Nov. 5, 2025

      I love my 2018 Jeep Wrangler Sahara Unlimited, which is why I’m giving any stars for this review. I do love its versatility and general reliability. The problem is that I just had to wait over 2 months for Jeep to send me the part to fix my car. It was a regulated part that had to come directly from them. Jeep had to program my odometer reading into the new part, after I sent the old part to them. After not receiving the part after about a month, the dealer called Jeep who told them that they can see that they sent the order to the correct dept., but no one knew if it had ever been shipped out. No one had an answer. It took so long that the dealer eventually had to put the follow-up in my hands to try to get any help. I had to get a case manager from Jeep that I had to track down for updates, for the most part. Every time I asked why it was taking over 2 months, they couldn’t tell me anything or give me an ETA when it would be ready.

      They also told me that, because my car is older and I’m not using a warranty for the part, they wouldn’t supply me any kind of rental to get me to school, so I had to rely on others the whole time. When the new part finally arrived at the dealer, Jeep hadn’t even programmed it, so my car with over 50k miles read 0 miles. So now I’m stuck waiting again with no idea when the part is going to come back in with the correct reading. I don’t even know if they kept my old part and still have the reading, because they’re so bad at contact and giving any explanation as to what’s going on. I asked for them to offer a discount or for anything to help make this right, considering their awful customer service and my extremely long wait time, and I have not heard back since. I have no idea how this company stays in business.

      Thanks for your vote!
      Customer ServiceSales & MarketingRefunds & PayoutsStaffBillingHonesty & Transparency

      Reviewed Aug. 20, 2025

      Honestly, I’ve had my fair share of Jeep issues and for a car to supposedly have longevity and be made well—- I have to face that is not the truth. I think I love the idea of Jeep but the actual ownership of a Jeep, its mechanisms and the ridiculous warranty specifications, trash. I bought a 2020 Jeep Wrangler last November at 13k miles. It hasn’t even been a year, and one month to the day after my warranty expired, my transmission valve craps out?! I immediately call and was told my warranty was still good and given a reference number. Turns out it’s not good and I owe the dealer FOUR THOUSAND DOLLARS. The car doesn’t even have 20k miles on it and I’m not the original owner so I never even had the chance to purchase any other warranty which is actual bullshit.

      Customer service is terrible, the dealer doesn’t care what kind of economy this is or that I simply cannot afford this. I’ve been lied to and basically coerced into taking it to a dealer that I now am stuck with a bill I shouldn’t even be paying. This shouldn’t be happening because if it were built correctly in the first place, or parts were brilliantly designed, we wouldn’t always have these incompetent issues. This is a SCAM. I’m literally about to sue because this vehicle stopped WHILE I was driving. How dangerous!! And everybody acts like this is normal and okay. I’ve got news, IT’S NOT. My life is risked and I have to pay for it?? Count your days.

      Thanks for your vote!
      Profile pic of the author.
      PriceStaff

      Reviewed July 26, 2025

      I’ve owned a 2017 Jeep Wrangler Rubicon since 2020. It has 52,000 miles on it and has suffered what thousands have experienced with these vehicles; a faulty plastic oil filter housing that leaks large amounts of engine oil onto manifold, transmission housing and ultimately the exhaust system, which in my opinion can cause a fire. I’ve built a number of cars and restored them, and I must say Jeep/Chrysler should consider a recall. I’ve read that the company considers it not a safety issue, which is debatable in my opinion. The cost to remedy this is somewhat expensive. I suggest anyone considering a Chrysler/Jeep product understand and consider this poorly designed and manufactured oil filter housing, and know it will likely fail at some point in my opinion.

      Thanks for your vote!
      StaffHonesty & Transparency

      Reviewed March 21, 2025

      Hi, I got into a major T-bone accident today, where my Wrangler went straight into the side of a moving car at around 30 mph, and the large bumper on the front of the Jeep Wrangler honestly saved my life. The other car was totaled but the Jeep Wrangler took all the pressure from the accident into its bumper leaving the rest of the car pristine. I just wanted to write this review to say that this car saved me from major injuries, as I know if I was in a smaller car that had a bumper that was not structured like the jeep’s, the car would have been totaled and crushed on impact. The safety on this car is amazing!

      Thanks for your vote!
      Refunds & PayoutsMaintenance

      Reviewed Dec. 23, 2024

      I have owned 12 vehicles from Chrysler over the last 20 years. I have used UCONNECT in every incantation from 2.0 on and been very happy with it. I traded a perfectly fine high mileage 2020 Glad on a 2024 Wrangler that now has less than 1000 miles on the clock and has been in the dealership for almost a month. My issue comes from the UCONNECT in the 2024 and 2025 Wranglers and Gladiators not working correctly.

      I used the native API for voice command etc for 20 YEARS. This latest incantation not only has no native voice command in head unit, it only works with Android Auto and Apple Carplay. You can't even adjust the native clock as it always goes back to GMT time. (We are GMT+6.) I have turned in stars tickets, expedites, and been stonewalled the whole way. The stupid part? It works just fine on every other 2025 model on the lot, even a COMPASS! I am venting but guess after we reach the 30 day lemon timeframe I'll have to go to arbitration and get my money back.

      Thanks for your vote!
      Loading more reviews...

      Jeep Wrangler Company Information

      Company Name:
      Jeep Wrangler
      Website:
      www.jeep.com