Jeep Wrangler Reviews

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About Jeep Wrangler

The Jeep Wrangler is an SUV designed for off-roading and is available in both 2- and 4-door models. Read more Jeep reviews to learn about other models.


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Jeep Wrangler Reviews

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    Reviewed Dec. 8, 2025

    Do not purchase a Jeep Wrangler. Serious recall issues, and they have no corrective actions as of today—steering and battery fires. I have a 2024 High Altitude e... Can't plug in the car, and I have had steering and other serious issues. DO NOT BUY A JEEP. Just follow them online with recalls. Severe issues. I'm filing a lawsuit against them.

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    Customer ServiceCoveragePunctuality & SpeedMaintenanceStaffTransparency

    Reviewed Nov. 5, 2025

    I love my 2018 Jeep Wrangler Sahara Unlimited, which is why I’m giving any stars for this review. I do love its versatility and general reliability. The problem is that I just had to wait over 2 months for Jeep to send me the part to fix my car. It was a regulated part that had to come directly from them. Jeep had to program my odometer reading into the new part, after I sent the old part to them. After not receiving the part after about a month, the dealer called Jeep who told them that they can see that they sent the order to the correct dept., but no one knew if it had ever been shipped out. No one had an answer. It took so long that the dealer eventually had to put the follow-up in my hands to try to get any help. I had to get a case manager from Jeep that I had to track down for updates, for the most part. Every time I asked why it was taking over 2 months, they couldn’t tell me anything or give me an ETA when it would be ready.

    They also told me that, because my car is older and I’m not using a warranty for the part, they wouldn’t supply me any kind of rental to get me to school, so I had to rely on others the whole time. When the new part finally arrived at the dealer, Jeep hadn’t even programmed it, so my car with over 50k miles read 0 miles. So now I’m stuck waiting again with no idea when the part is going to come back in with the correct reading. I don’t even know if they kept my old part and still have the reading, because they’re so bad at contact and giving any explanation as to what’s going on. I asked for them to offer a discount or for anything to help make this right, considering their awful customer service and my extremely long wait time, and I have not heard back since. I have no idea how this company stays in business.

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      Customer ServiceSales & MarketingRefunds & PayoutsStaffBillingHonesty & Transparency

      Reviewed Aug. 20, 2025

      Honestly, I’ve had my fair share of Jeep issues and for a car to supposedly have longevity and be made well—- I have to face that is not the truth. I think I love the idea of Jeep but the actual ownership of a Jeep, its mechanisms and the ridiculous warranty specifications, trash. I bought a 2020 Jeep Wrangler last November at 13k miles. It hasn’t even been a year, and one month to the day after my warranty expired, my transmission valve craps out?! I immediately call and was told my warranty was still good and given a reference number. Turns out it’s not good and I owe the dealer FOUR THOUSAND DOLLARS. The car doesn’t even have 20k miles on it and I’m not the original owner so I never even had the chance to purchase any other warranty which is actual bullshit.

      Customer service is terrible, the dealer doesn’t care what kind of economy this is or that I simply cannot afford this. I’ve been lied to and basically coerced into taking it to a dealer that I now am stuck with a bill I shouldn’t even be paying. This shouldn’t be happening because if it were built correctly in the first place, or parts were brilliantly designed, we wouldn’t always have these incompetent issues. This is a SCAM. I’m literally about to sue because this vehicle stopped WHILE I was driving. How dangerous!! And everybody acts like this is normal and okay. I’ve got news, IT’S NOT. My life is risked and I have to pay for it?? Count your days.

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      PriceStaff

      Reviewed July 26, 2025

      I’ve owned a 2017 Jeep Wrangler Rubicon since 2020. It has 52,000 miles on it and has suffered what thousands have experienced with these vehicles; a faulty plastic oil filter housing that leaks large amounts of engine oil onto manifold, transmission housing and ultimately the exhaust system, which in my opinion can cause a fire. I’ve built a number of cars and restored them, and I must say Jeep/Chrysler should consider a recall. I’ve read that the company considers it not a safety issue, which is debatable in my opinion. The cost to remedy this is somewhat expensive. I suggest anyone considering a Chrysler/Jeep product understand and consider this poorly designed and manufactured oil filter housing, and know it will likely fail at some point in my opinion.

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      StaffHonesty & Transparency

      Reviewed March 21, 2025

      Hi, I got into a major T-bone accident today, where my Wrangler went straight into the side of a moving car at around 30 mph, and the large bumper on the front of the Jeep Wrangler honestly saved my life. The other car was totaled but the Jeep Wrangler took all the pressure from the accident into its bumper leaving the rest of the car pristine. I just wanted to write this review to say that this car saved me from major injuries, as I know if I was in a smaller car that had a bumper that was not structured like the jeep’s, the car would have been totaled and crushed on impact. The safety on this car is amazing!

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      Refunds & PayoutsMaintenance

      Reviewed Dec. 23, 2024

      I have owned 12 vehicles from Chrysler over the last 20 years. I have used UCONNECT in every incantation from 2.0 on and been very happy with it. I traded a perfectly fine high mileage 2020 Glad on a 2024 Wrangler that now has less than 1000 miles on the clock and has been in the dealership for almost a month. My issue comes from the UCONNECT in the 2024 and 2025 Wranglers and Gladiators not working correctly.

      I used the native API for voice command etc for 20 YEARS. This latest incantation not only has no native voice command in head unit, it only works with Android Auto and Apple Carplay. You can't even adjust the native clock as it always goes back to GMT time. (We are GMT+6.) I have turned in stars tickets, expedites, and been stonewalled the whole way. The stupid part? It works just fine on every other 2025 model on the lot, even a COMPASS! I am venting but guess after we reach the 30 day lemon timeframe I'll have to go to arbitration and get my money back.

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      MaintenanceStaff

      Reviewed Dec. 2, 2024

      I bought a lifetime MaxCare warranty in 2013 for my Jeep Wrangler. The past 5 years have gone from bad to worse. I continue to have issues (Jeep Wranglers have horrendous service problems ranging from electronics, to heating cores failing) that the dealership and Chrysler refuse to correct. Heated seats, rear windows, seat belt light, engine light not working or have been unresolved with numerous attempts to try to fix. Dealership blames no parts coming out of Chrysler? Unfortunately an extremely bad product and service and no one cares. Save yourself a headache and money and buy a Bronco.

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      CoveragePriceStaff

      Reviewed Oct. 24, 2024

      My 2018 Jeep Wrangler is suffering from paint bubbling and corrosion. I recently found out there is a class action suit against Jeep for this issue because it is a manufacturing issue. The only fix is to replace doors and hinges where the corrosion occurs. I am out of warranty and cannot get Jeep to cover any costs so my Jeep will just have to keep corroding and the paint peeling because I am not going to pay over $10,000 for new doors and hinges. If you own a Jeep Wrangler between 2018 and 2023 then you will eventually have this problem happen. Make sure you get it taken care of before the warranty expires. Keep a close eye out for bubbling on the paint and get it to your dealership asap. Since the value of my Jeep is now much lower due to this issue I will not be trading it or selling. I will just keep it until it falls apart. It will be the last Jeep I ever but (this is my 4th Jeep).

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      Customer ServiceStaff

      Reviewed June 19, 2024

      Please reconsider spending your hard-earned money. I will try to stay professional even though the level of frustration is beyond any acceptable level, and I wish we had never done it. On March 23, 2024 we purchased a brand new 2024 Jeep Wrangler 4xe High Altitude. A couple of days later, around 75 miles on the clock, my wife alerted me to a red message constantly flashing on the dashboard - 'Service Hybrid Electric Vehicle System'. Shortly after that, I contacted the dealer and brought the vehicle to them, at their earliest availability, on April 17th, 2024. The vehicle only had 150 miles on the odometer.

      Later that day I was informed that they did not have the part - 'harness' communication cable between the hybrid drivetrain and the battery and the onboard computer, and that I needed to wait for the part. They spoke with the parent company of Jeep who instructed them, and us the vehicle was safe to drive and park inside the garage. Finally, on May 10, 2024 the part arrived and I dropped the vehicle for repairs. Between now and then, June 19th, 2024 they have been attempting to repair the problem. We have not seen the vehicle ever since. Yesterday, June 18th, 2024, which was the day, they assumed the vehicle to be ready for us to take it back, I was informed the problem now is even bigger. Check what they have done with it in the meantime, I was lucky enough to ask for the picture documentation of those repairs. They also shared that the parent company strongly advised them to park the vehicle outside!

      As of the date and time of writing, June 19, 2024 we have not seen the vehicle for exactly 41 days, with no hope on the horizon. Frankly speaking, after seeing the progress repair pictures, we do not want it back. We would love to have the money back, according to Virginia's Lemon Law. Unfortunately, this is not what they are willing to agree on and therefore we have to go through the hassle of an attorney. Think about what you may go through when buying the 'supposed to be iconic' Jeep Wrangler.

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      Customer ServiceCoveragePriceStaff

      Reviewed Feb. 3, 2024

      I have been a Wrangler owner for decades. I've modified mine over the years, and spent almost $75,000 in total on my newest, a 2018. I've been a fan and "recommender" the whole time. But I've never really had an issue before, so I never knew how truly awful Jeep is. My Wrangler is rusting horribly at all the hinges on all four doors, and on the bottoms of the doors and a spot or two on the hood. It's awful, bubbly paint and my wrangler looks like it has acne. Or cancer. It's been in the shop for recalls and other standard care, and each time the service department of my local dealer was going to report it. It's not safe to assume they never did, as I finally called Jeep myself.

      My first call ended in the rep telling me that I was 30 days too late for the work to be covered. It could NOT be more obvious that this bubbling paint has been going on for over a year, but now I'm "too late." If Jeep had done their job, I wouldn't be in this situation. I attempted to escalate the issue, but no one returned calls. I must've made 20 calls and spent HOURS on hold, repeated the story dozens of times to different reps during that 30 day period. I got apology after apology and admission that they dropped the ball. But they still aren't covering it. They estimate my cost to be between 4 and 6 thousand dollars. They admitted on the phone that the reason they're denying it is because it's such an expensive repair. That they'd stand behind the car if it wasn't so costly.

      They've admitted that this is a known problem. Yet still not covering it. WOW. Have they lost a life-long customer. And I'm going to spend as much time as I can on my Jeep forums and social media spreading the word. This is such a slap in the face. But it does give me the excuse to switch over to the Bronco now. Maybe Ford will be better to their loyal customers.

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      Jeep Wrangler Company Information

      Company Name:
      Jeep Wrangler
      Website:
      www.jeep.com