Jeep Wrangler Reviews

We purchased a brand new 2023 Jeep Rubicon 3.6 Litre Engine which started leaking oil at 1200 miles. Took vehicle to dealership McKinney Jeep and was told it was a defect from Jeep on the assembly line. A brand new Jeep should not need a new block at 1200 miles. While our Jeep was laid up they gave us a crap Jeep to use but was told not to take out of state. Jeep does not want to compensate us anything for our time and expenses and keeps blowing us off on phone calls and emails. That being said, that was our first and last Jeep we will ever buy for that kind of money. As far as dealer goes, McKinney Jeep in Easly, SC screwed us too in that they had the new block and it sat out back for 2 weeks with nobody to put it in.

Jeep customer service is awful… I have been waiting for almost a month for a resolution on my 2020 Wrangler whose service 4wd light continues to go off and on…local dealership has had the car twice and both times we have been told it's fixed but it isn't… terrible several for a defective product.

I bought my Jeep Wrangler in 2020, man I was in love with this car. I felt it was a good drive, sporty, I was so happy for the first 6 month. One day about 6 months after I was coming back from a work trip to LA and I hit a very small bump. I was going about 60 mph and my car started to shake, it was so bad I thought my car was going to come apart on Freeway. I'm not try to be funny but I actually peed my shorts. I was almost hit by 18 wheeler. I managed to get over to side of freeway where I sat for a 1/2 hour. I got off the freeway and called a good friend and asked what I should and he said call the dealer.

I have NEVER in my 65 years had SUCH poor service. Service Manager HAD NO IDEA how a Hybrid Jeep Wrangler even works. Short history: my Jeep constantly loses its ability to run in electric mode. However, EVERY TIME I take it back to the dealership, I'm told the car is fine. NO IT'S NOT. It's an electric vehicle that WILL NOT RUN IN ELECTRIC MODE. They 100% ignore the error message "Electric Mode Temporarily Unavailable. Fuel & Oil Refresh In Progress" Reading the manual, this is a safety mode. IF the preset self diagnostic (Fuel & Oil Refresh) can not complete its diagnosis, the car will disable the electrical ability and only run in gas mode. YET, still no fix..

I bought my Jeep about March 9 and in One month car breaks down. A month later smoke everywhere saying hot engine. Turn engine off hot engine. I their road side assistance. I had to wait around for the for the roadside assistance that came with my car after putting $7000 down with a $575 monthly payment to lease which is a little bit ridiculous but I love the car. I wish I would've never done it. The worst mistake of my life. I'm stuck with a payment. I was saving money to buy the soft top from them that they told me they would charge me $3000 to put a softer top on. I will never ever ever spend another dollar.

We have been waiting (and still counting) for an instrument cluster for our 2021 4xe with no end in sight. I have no idea how much gas we have, how charged our battery is or if there are any other instrument warning indicators alerting us to issues. I am confident Jeep is still making these vehicles and using these instrument clusters in their new vehicles, so the poor supply chain issue is not going to work this time.

I purchased 2018 Jeep Wrangler on December 2017 with prepaid maintenance package. I have quite few things to tell. First, after purchased the car, went to Livermore California location for oil change few times, the last time I went there, was absolutely NO customer service! I called before I went there. The receptionist said it was ok to come for service, so I drove all the way from Fremont California to Livermore California, you could Google it how far it is. After got there, the man at front door with BAD ATTITUDE, said ”no, I can’t take you!” I said: ”The receptionist says it’s ok to come.” He said: ”I can’t .” I went back to receptionist, she said the system shows it’s ok to do oil changed service. She had confused face to look the man at door. This is total Racist. He just wouldn’t take my car for Service by his control. This shows the management has no communication to each other, on top of let customer take the responsibility.

I bought a 2021 Jeep Rubicon in Sept 2020. It has 10k miles now. Drove to Las Vegas and the interior wheel wheels melted. It came off in chunks. Took to Yucca Valley Jeep and they told me I cut my own wheel wells!!! I'm a 50 year old woman. Why would I cut my own brand new wheel wheels? RIDICULOUS! They denied my warranty. JEEP IS RIDICULOUS, BUY A TOYOTA!!!! Never went off road 1 time. I didn't want to rate at 1 star but required to do so...Seriously frustrated.

I love this 2019 Jeep Wrangler. I bought it last year, slightly used with 2k miles on it. The prior owner fancied a manual transmission but realized it wasn’t for him. This car is sweet. I installed 4 door brand new Rubicon shocks and it lifted it 2” for better wheels and tires. It’s basically a Rubicon for $30k. It’s a beast. Being my 5th wrangler I’ve never had mechanical issues so I’m always surprised when I read about how unreliable these trucks are. I’ve never experienced it. Love the new.

My wife and I purchased a 2017 Wrangler Unlimited Sport brand new from a Jeep dealer in San Diego. Around 11k miles we noticed the vehicle overheating when going up a steady grade and needed to stop several times. We took the vehicle to a dealer since it was under warranty where the thermostat was replaced and the radiator flushed, and the problem was fixed...WRONG. Continued to have overheating problems and back and forth to dealer for repair. The Jeep failed engine test and thought the vehicle would be repaired.

My husband bought me a 2018 Jeep Wrangler Rubicon JK in 2019. Since getting it last year I have had intermittent issues with it starting (it won't start, makes no noises but all lights and radio works) and has recently started randomly turning off while I am driving it with no warning or lights. I have had the car to three different Jeep/Chrysler dealerships. I am being told by the last dealership that we took it to, that you can no longer modify anything electronic or electrical on the newer Jeeps because it can cause these types of issues. Mine has an after market Alpine radio (which was recommended by the service manager at the first of the Jeep dealerships I went to) and after market drop down running boards that were on the Jeep when it was purchased.

I purchased my Jeep Wrangler Sport less than a year ago-brand new. The car is an adventure car, however the experience working with the dealership is one of the worst customer services experiences I had.

Stay away from Chrysler Jeep products. Do your research before you buy. Look at all the forums! Steering and components are junk. Mine broke in half going under 20 mph making a turn. Thankfully no severe injuries, my child wasn't in vehicle, no other vehicle involved, and speed wasnt faster or jeep would have flipped. The bolt holding the pitman arm to the steering box broke in half at an angle. Jeep barely has 100k miles on it. No vibration or warning sign. JK Wranglers are all bad about this. Come to find out my jeep has 9 other recalls, none to do with this issue though, although the forums show that there is a very bad issue and all owners had to replace at own expense.

2016 Jeep Wrangler JKU with 60119 miles at discovery of issues by dealership, Jeep was purchased new from dealer. Chrysler was contacted by dealership and myself to cover maintenance on blown head engine head gaskets following inspection. On 23Feb20 I noticed excessive vapor coming out of my exhaust on my way home, I checked my coolant and oil to see if there were any problems. Finding low coolant levels however it was still within normal range. Not having any other problems or temperature change I parked my car at home. No more than an additional 3 miles were driven. The following day I contacted a dealerships to check for maintenance and was advised to bring it in if drivable.

I recently purchased a Jeep Wrangler Rubicon 2019. My first choice was to replace my 2013 Jeep Wrangler Sahara standard but it was impossible to find a standard so I went with the Rubicon. One thing I noticed immediately was the buildup of ice, snow and rocks on the rear fenders and hinges. I approached the dealership and another company that deals with mud flaps. I was told that there are no mud flaps available for this 2019 Jeep. I was not offered an alternative fix to this problem. I have 3M tape but it is chipping and I have small rocks embedded between the body and fender. Soon I will have chips to the hinges too.

August 3, 2019 I bought a brand new 2019 Jeep Wrangler Unlimited with 15 miles on it from Brown-Daub in Easton, PA. Since then I have had the Jeep back to the service department two times. Within two months I needed a replacement of: (1) dash instrument cluster, which took up to 2-3 weeks before the part came in and after six months (2) replacement of throttle body and gasket throttle. DTC's showed P2072 ETC Ice Block; P2110 Forced limited RPM; P2118 Motor Performance and C121C Torgue denied.

As much as I love my 2016 Jeep Wrangler, I have had problems that are unsafe and are dangerous. My jeep's a manual and as I'm shifting into 3rd gear it will not accelerate and I suddenly get stuck in the middle of the road. This has happened a hand full of times. No check engine light comes on or any signs of what's wrong. I shut the jeep off and it wants to turn over but will not start for a few minutes. I can smell gas, after a few minutes it fires up and drives normal for a few weeks and does it all over. I have also came across water leaking in my jeep and it does not come from the top because its only on the driver side floorboard. It's been to the dealership many many times and no help. I love my jeep, but what do I do?? Keep it or trade?

The Wrangler is a distinctive vehicle. Love it or hate it, it’s not your typical truck or SUV. It has a fun, bouncy ride, with uncanny turn radius. It’s the go-anywhere car that gives an underlying sense of freedom. They haven’t changed that much over the years, mine is the 2018 JL model. The upgrades in the top removal (hard and soft) are awesome. On and off with ease. Though still bouncy, it’s a smoother ride. The only drawback I have come across is the Uconnect entertainment system. It freezes on occasion and it’s difficult to get it to unlock. Overall, a joy to Drive.

The Jeep Wrangler is the pinnacle of off-road SUVs. It is versatile, easy to maintain and offers more accessories than any other vehicle I have seen. Due to the popularity, it is a little more expensive than where it should be, but has a great resale value. It is also a fun vehicle whether on the highway or off road in the mud.

Well built. Notable improvements over the years. Jeep hold value well. Jeep Wrangler usage in all types of climate. Goes from standard vehicle to convertible to 4x4. The vehicle to have for WHEREVER you live or plan to travel. Going from snow to warm weather it's like changing your clothes. It suits all!!

I purchased a 2017 Jeep Wrangler Sahara Unlimited in 2017 & haven't regretted it. It rides much smoother than the 2-door & is pretty comfy & spacious inside. The gas mileage isn't too bad; it averages 19 mpg in summer on secondary roads (17.5 mpg in winter) & 23 mpg on highways in summer (18 mpg in winter). The Wrangler is a very stable vehicle with quick response to driver changes. The 4WD is a good feature for driving in snowy weather & unpaved roads (if you go there).

For the past year my 2008 Jeep Wrangler has had issues with at times not starting. It would happen intermittently. I purchased this Jeep new from White Plains Jeep Dealership in 2008. I like the truck but have had several issues throughout the years. For the past year I have been dealing with the Jeep on occasion not starting. You would turn the key and nothing as if the battery were dead. I was getting the car started by moving the gear shift to neutral and then moving it back up to the park position and would move the shifter around a bit. After a few more attempts the Jeep would start up like new. I did some research and found that there were hundreds of complaints with this same issue. Many of the complaints stated that they took there Jeep to the dealership or shops and had the battery, alternator and starter changed and still have this issue.

2019 Jeep JL list. Pre ignition issues since day 1 and told that they cannot do anything because it's within normal levels, However I have two friends that have the same year Jeep and nothing. Was also told that it's because the transmission gets used to the way I drive so it's my fault essentially. Clunking noises when reversing. Stereo issues screen goes blue from time to time and I lose volume.

My 2016 Jeep Wrangler began stalling approximately three months into the lease (it was brand new). I am now 3 1/2 years into the lease and it has happened 8 times. One time lead to a car accident in which I was permanently injured. I have photos of the light that comes on. I brought them to all the service appointments. I was told there is nothing wrong with my car because there is "no code" indicating something is wrong.

The trans in these Jeeps are junk not like the old ones. You're better off getting one from the 1980s and fixing it up. You get one now you're going to have trans issues. You would be better off not buying one unless you like putting trans in every 40k. Got a older one now. No issue. Knock on wood.

Where do I even start! I purchased my used 2008 Jeep Wrangler Sahara in 2016 after trading in my 2011 Honda Accord (another mistake). Everything was going well until almost a year into it (April 2017) the transmission went out. I went back to the dealership and was told my warranty had just expired 200 miles. I had the transmission repaired and received a transmission to warranty everything was going fine until May 2018 and the transmission went out AGAIN! This transmission was covered under warranty and everything was free. Besides other minor issues like radio automatically shutting off or whatnot things were fine and now fast forward to May 2019 and the transmission has went out AGAIN for the 3rd TIME! I am so frustrated and over this vehicle. I was told by my repair guy he has heard of numerous issues with Jeep Wranglers and transmissions.

Bought a used 2016 black Hardrock Jeep Rubicon with 12,500 miles in January. Ran perfect for a month, no problems in vehicle history report, vehicle was always garaged, excellent condition. A month out of warranty it just quits in parking lot with no warning, will not start, 14,500 miles. Dealer has been trying their best to fix it without success. Dealer contacts Chrysler since they have tried almost everything after a month. Chrysler customer care claims they are trying to get to the bottom of it, I have been calling them every other day. After a month, still no visit from Chrysler to get this vehicle fixed.

My husband and I leased a 2019 Wrangler exactly 2 weeks ago today. The vehicle has 137 miles. Tuesday, the car completely shut down while driving a mile from my house. The car wouldn't turn on at all. After waiting 2 hours for the FCA hired tow truck, I arrived at the dealer to not even get a loaner and told diagnostics needs to happen before they give me a rental.

My 2012 Jeep Wrangler only has 42,000 miles and this is the second time I’ve had issues with the check engine light and cylinder head issues both times!! Now this second time it’s worse. No car for a month because the part is back ordered! I wonder why??? Not good. I hope they pay for my car rental, because they didn’t even offer me one. :(

Have a 2014 Wrangler. Since the second year of purchase the ABS/traction lights come on constantly. Every year, have to be at the dealer every couple of months. It's a constant hassle for a vehicle that's less than 5 years old.