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Honda Reviews

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About Honda

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Honda is a Japanese auto maker that makes cars, SUVs, crossovers, minivans and trucks. Read reviews for their models:

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Honda Reviews

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    Page 8 Reviews 830 - 980

    Reviewed Nov. 5, 2009

    in april of 2007 i bought a new honda, but at the time i didnt have enough credit so my aunt cosigned. i was told that after 2 years if i had good credit i could put it under my name only.well a year and a half later she moved and i was pressured to take her name off the contract. i dindt really take action because i only had half a yr left to go. so one day i went in to the dealer to fix a mistake that the American Honda Finance comp., which was my finance comp., had done on my registration. my aunts name apeeared twice, and it should be her name first then underneath it mine. while i was ther i asked one of the sales men if there was any possible way that i could remove my aunts name and have only mine as the ownwer of the car. i told him that i had good credit, but i dint meet the 2 yr criteria. he said it was no problem and he went on to check my credit history, and came back saying it was perfect. i actually told him i was gonna come back because i had an important court appointment to attend in 2 hours. they said it wasnt gonna take long so i stayed. they started going over numbers of what i was gonna pay and it was a lot. they also told me i had to give another dowm payment, but i told them that was crasy and that i had already given 3k when i first bought it. then i asked them why they where doing all this, for all i wanted was my name to appear only and not the other owner. it never hit me that what they were doing was reselling my car over to me again. they never clarified anything and they kept avoiding my questions. im a first time car buyer so i dindnt really have any knowledge of how to deal with things like that, and i had no one to call to help me understand what was going on. they kept going back and forth with numbers and big words, and told me that my monthly note was gonna go up, and how much i was willing to pay. i had 14k left to pay on my car, so i kept asking them if the even though my monthly note was gonna go up, if my total left was gonna stay the same. well they never really clarified anything and they somehow kept avoiding my questions. i swear i had no idea what was happening so i was happy and i even called my aunt to tell the good news. she really needed the loans. i was running short on time so i told them i would be back but they had already taken my car so ispect it or sumthing like that so i had no choice but to stay a little while longer. they kept telling me 10 more minutes and your ready to go, but those ten min never came and i was really frustruated because i had to leave. so they faked like they were really trying to help by having all the paperwork ready and just for me to sign. i went in to the office and there was a stack awaiting for me to sign. i tripped out because it was a pretty big stack. so she told me all i had to do was sign so i could leave as soon as my car was ready. even when i was signing i kept asking the lady questions that were not answered. my main one is my car still gonna be at 14k? i mean if had to pay a small fee for the new paperwork, i dindt mind. all i cared about was helping my aunt. i know i made a mistake by signing without knowing what it really was that i was singning, but i had no idea what was happening. so as soon as my car was ready i stormed out and told them i would be back because they had my id and my registration. also the lady told me to come back so we could go over the paperwork and other things. i called her a couple days few days later to make an appointmernt but she said it wasnt necessary.. so about a week later i received a letter from a new finance comp. western Federal Credit Union. i cried when i read it because it wasnt until then that i realized what had happened. i had lost 11k. and to make matters worse the sold it at a higher price then what i paid for the first time. the new total was a little over 28k. i told my mom and my stepdad, but neither of them helped me.they sayed once you sign, you are screwed!so i figured oh well theres nothing i can do now. i thought that when a dealer sells a car they have to ispect it and make sure that everything is working properly right? well there were a few things wrong that i wanted them to fix and they said no. that that was my job.
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    Reviewed Oct. 29, 2009

    My 2005 CR-V had the "Black Death" issue last May of 08. That seemed odd enough to me that a compressor would go that soon in such a "reliable" car. My whole family owns Hondas. The dealer told me that it would cost 3200 to fix it. That my compressor "exploded" (lol, I am not an idiot, unfortunately for him). I immediately took it to my personal mechanic, who showed me the locked springs inside the compressor, and said it was indeed "odd" to see an AC failure that soon. After he fixed it up for 1300. I got a call from the Honda serviceman offering to maybe "work something out". Well, with a small child. I could not afford to bargain for AC in May in South Florida, so he was a tad too late. I did not know, until my compressor went out AGAIN today, that there was this issue and was known. I have contacted Honda America, who were no help at all, and the dealer wanted to charge me 105.00 to diagnose it, and I would not be charged if I fixed it there. Hmmm. Honda America says they will only take estimates from Honda dealers and not other STATE LICENSED mechanic. Sounds very fishy to me!! I am now out AC (driving 40 miles to work at the tail end of the flu), and who knows how much money next. They are not willing to pay for it all they said already, and they hadn't even gotten a quote. I feel like I need to do something! I am so angered that they would just brush it under the rug like that. There are SO many people out here that have the same trouble. I have signed the lawsuit petition, but not sure what to do next. I know it's October, but it's HOT here in FL!!! Any ideas?? At this point, I am DEFINITELY not buying another Honda!!!! Never thought I'd say that, but I can't afford to replace this thing every year, and neither should I!!
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    Reviewed Oct. 21, 2009

    I bought a new 2009 Honda Odyssy a month ago and suddenly the airconditiong is not working. So I took the car to the dealer and they said that a small stone hit the ragiator(or condensor?) and I need to fix it by my expense of $1200 plus tax. It is not warranty covered. Then I took the car to the mechanic that I know, and he said that many people who have 2009 Odyssey come for the same problem. He said, Odyssey has a problem in the front bottom cover(under the bumper) which is made to cool down ragiator because it has many big holes which cannot protect ragiator but makes stones easily hit it. I believe that Honda should recall the Odyssey to change the cover to protect ragiator and the car, otherwise it is very dangerous.
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    Reviewed Oct. 20, 2009

    I purchased the 2003 Honda Odyssey new in late 2002. Honda had a safety recall on this vehicle's automatic transmission. They supposedly installed an "oil jet kit" to correct the problem. Now, at ONLY 74,000 miles, my transmission jumps so badly that the seatbelts lockup while slamming the passengers back and forth while up-shifting and down-shifting below 20 mph. It will do the same while holding a constant 40 mph. The "oil jet kit" accomplished was Honda wanted. The kit PATCHED the problem long enough for vehicles to get out of their warranties. Now, Honda claims no liability. I was told during a call to Honda Corporate Help that if I spoke to the dealership of never buying another Honda, the dealership would likely pull its offer to cover 25% of the transmission replacement cost. THREATS from Corporate Honda to keep my mouth shut and pay the bill for a known defect!!! My Odyssey is currently sitting at Gerald Jones Honda in Martinez.
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    Reviewed Oct. 19, 2009

    2006 Honda Civic, 73000 miles out of warranty. Cracked engine block, manufacturer defect well documented on internet. Honda corp. not paying for total cost of replacement, offered 90%. Interested in possible class action lawsuit.
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    Reviewed Oct. 17, 2009

    My wife took our 2009 Honda Accord in to have oil changed and do a regular checkup. They contacted my wife and told her that the rear brakes needed to be replaced. The car had only 23,860 miles on it. My wife questioned that immediately given the low mileage. They told her that Honda knew there was a problem, but did not know how to resolve the issue other than to replace the brake pads with the same pads that were installed when the car was assembled at the factory.
    Warranty does not cover brakes. However, brakes wore out far faster than anyone could possibly image as "normal wear and tear". I contacted owner of Honda Dealership. Very politely explained the issue to him and said that I would love it if he could do something with contacting Honda so that other customers would not be adversely affected by this like we were. He was polite to me the entire conversation, but refused to contact Honda and try to protect other customers. I thought this unusual. He also would not do anything to help us out on cost (didn't figure this would happen, but was just hoping). I was more concerned about other customers. I called Honda Customer Service and they logged the issue, but refused to do anything else.
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    Reviewed Oct. 17, 2009

    This is my story copy and pasted from carcomplaints.com
    Just like everyone else on here I have a 2001 Honda Civic EX....but I'm the only one on here with the lowest mileage (28,000 miles). I hardly ever drive this damn car and the transmission went out on me last night at 2am in the "bad part of town." I was coming home from work and was at a stop sign and pressed the gas to go and it just revved. I got it to a gas station and was freaking out and crying because I keep this car in good shape. I had it towed to my house for 93 dollars!!! I have to call someone tomorrow to fix this crap. For now I'm having family drive me, which is inconvenient for them. Honda needs to realize there is a true defect in the 2001 civic transmissions. We need to get a class action lawsuit going on here. Whoever had HondaComplaints@gmail.com please update us if you got a lawyer to handle the lawsuit because I am not paying 3,000 for a new transmission. I should sell it and get a Toyota Corolla because they are more reliable. My car was just at the dealer for an oil change and a few months ago had the 30,000 mile service even though it's not even at 30,000 miles. I even had the brake fluid and power fluid changed at an independent honda place because the dealer wanted $200 and the independent wanted $150. I bought this car brand new from Scott Robinson Honda in Torrance February 6, 2001. It had 6 miles on it when I bought it. I saw another guy on here named "Mohammed" who took his car to Scott Robinson Honda in Torrance and they told him if the car had under 36,000 miles on it that they would fix it. I don't think he had a warranty on it, because warranties usually go 3 year/36,000 miles. Honda has to stop playing dumb and issue a recall for this. If Toyota can issue a recall for floor mats causing accidents after someone is killed then is Honda going to wait until someone gets hit from the back when their car stalls out on the freeway. Thank god I was on a residential street that had no traffic. My car's interior is falling apart too. Both sun visors have rips and the mirror closure is flopping/sagging. Even the rubber piece on the drivers side door trim is falling apart and there is silver metal exposed.I had to buy 2 new sun visors on ebay to replace because Honda sucks.My upholstery is sagging too. I tried to glue it but it looks worse. I'm thinking of using safety pins....and it's not just my car. I notice other 2001 Honda civics on the road and i see the sagging upholstery and I see the chipping plastic on the bottom of the door window frame! I see on here that the interior is the number 2 complaint on here. I took the car in to the dealer for the driver side airbag recall. They had to re pack my airbags because people were getting killed when the air bag deployed because shards of plastic and metal were flying out cutting people's face and damaging eyes! Honda- Do a couple of hundred people have to die until you issue a recall for the faulty transmission!!!!!!!!!!!
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    Reviewed Oct. 15, 2009

    My 2003 Accord EX with 128K miles has a bad engine. The dealer said it appears to be worn out from normal wear and tear. All scheduled maintenance has been done. I spoke with Michael Adams in Honda customer service and advised me that since I was out of warranty they cannot do anything to assist with the cost of repairs. This all started because I kept burning excessive oil. When I googled excessive oil burning, a number of issues populated about this common issue with Accords.
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    Reviewed Oct. 14, 2009

    I own a Honda Odyssey and absolutely love everything about it EXCEPT that I do not have any sound in my headsets for the back seats. Therefore when I am riding around with my kids in the car I have to listen to SpongeBob from the DVD player the whole ride, which is very, very annoying! I have tried everyone of the headsets that I have, I have changed the batteries, I have done everything but nothing seems to work. I have even tried plugging in one of my wired headphones but they don't work either. I have checked many forums on the computer where there are lots of other customers that have complained about the same problem. Now my thought is this, what is Honda going to do about this problem?
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    Reviewed Oct. 13, 2009

    This is more of a complaint about the design of the vehicle. I recently, 3 months ago, leased a 2010 Honda Oddysey Van after coming out of a lease with my Chrysler Town & Country. Unfortunately a week after leasing the Honda, I went on vacation and did not really drive the vehicle until returning. The problem is a huge security breach. I have to unlock ALL doors in the van in order to open a sliding door or the rear hatch which leaves the vehicle vulnerable to anyone wanting to get into the van. In my Chrysler, I only had to open the door I needed without breaching other entrances. The other issue is no doors can be locked until the opened door, be it sliding, hatch or otherwise, are all closed. I have spoken with Honda Corporation about this issue and they agree it is an issue but will not do anything to get me out of my vehicle. I have had to change my life style for the next 3 years to adjust to this problem as I am the only in the car and always on my own so now I don't shop at night and have to reserve weekends for grocery shopping, etc. Even to let a passenger out of the front seat all doors must be unlocked. There has to be other Odyssey owners out there who have discovered this huge safety issue especially mothers with children.
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    Reviewed Oct. 9, 2009

    I bought a new Honda Civic in 2006. With only 19,000 miles on it,I took it to the dealership as the rear tires were making a roaring and thumping noise. (I did have the tires rotated approx. every 5,000 miles). I was told
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    Reviewed Oct. 7, 2009

    I have 2250 miles on my new car and the tire went becuase of a nail. I had to buy a brand new tire and was told nothing could be done to help ease the pain of the new tire. When I purchased the car I was not told of the Roadside Assistance which I could have purchased. I beleive that I should have some percentage given told my tire purchase but both Honda the corporation and dealer say its just one of those things. I can say this was my first Honda purchase and probably my last. I have never had a new car purchase where something which is no ones fault is treated as an oh well situation. I traded in my jeep but so miss my Jeep service and understanding of working with a customer and providing great customer service.
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    Reviewed Oct. 7, 2009

    2004 Honda Accord has an intermittent problem with the drivers seat belt. A contact in the seat belt latch is causing the Air Bag system to malfunction. My local Honda dealership stated that the air bag will not function with this problem. An internet search shows many Honda’s with the same problem. This problem in the seat belt disables the air bag and also disables the seat belt warning light which warns the driver if the seat belt is not latched. The Honda warrantee states that “…any Honda seat belt component that fails to function properly during normal use” is covered by a lifetime warrantee. However, Honda is refusing to replace the seat belt latch under warrantee.
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    Reviewed Oct. 2, 2009

    i have a 2004 trx450r,it has been rebuilt 3 times.the crank has went all 3 times.im not te only one with this problem.on TRX450R.ORG their is a place to post crank failures.it asks what years,miles,and detailes.i tried to buy a new crank online and their back ordered till mid october.that was in early august.why havent these been recalled?almost everybody that has bought one from 2004=2007 has crank failures with few miles.i think for the price that i paid something should have been done.when i contacted honda they stated no know issues with the cranks.if thats the case how come their back ordered for 3 months.how come there is a forum about it.all u have to do for info is type trx450r crank problems in any web browser and ull see this is upsetting lots of people.on forums some people got new motors or had there bikes ixed for free by honda without warrinty.but like me and most others were all stuck with $4500.00 junk piles to look at.
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    Reviewed Oct. 1, 2009

    Power steering leak was confirmed on my 1 year old 2008 Honda accord on 2nd visit to the same Honda dealer. Dealer said fix will involve removal or even replacement of power steering rack. It says it needs corporate approval to start work. It has been 2 days without hearing any answer from the corporate, and more waiting is expected. Honda North America has very poor warranty service.
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    Reviewed Sept. 29, 2009

    2008 honda civic brakes worn out after 16,000 miles of use.
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    Reviewed Sept. 19, 2009

    Ride side curtain airbag and passenger seat airbag deployed for NO reason while on the freeway. I had my 15-month-old daughter in back seat. Between the noise and the lack of any visibility on the right side of the car, I have no idea how I partially made it off the freeway (California Highway Patrol escorted me the rest of the way).Car towed to Family Honda as instructed by Honda Customer Service.
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    Reviewed Sept. 18, 2009

    I have purchased One Aviator from Sangam Autos on 05.06.09 wide their Inv no. 09IN00380. In this vehicle the dealer supplied me faulty battery and hence I could not start the vehicle electronically. Inspite of my repeated visits to dealer,no response was given to me and the fault is still exist and no one is ready to listen me.Today I was informed that this battery was purchased by M/s sangam Autos from local dealer of Amco Battreies and your dealer directed me to go Amco Batteries for the replacement of this faulty battery . It is very shoking that Honda Motors sell the vehicles without batteries and their dealers purchase the batteries from local market. This is fradulant on the part of the dealer as well as on the part of the Honda Motors to realease the vehicles in the market without vital components and allow their dealers to buy sub standard componants from the local market.You understand that without a functional battery a lady can not start the vehicle in the city.I am not able to use this vehicle due to faulty battery supplied by your dealer.
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    Reviewed Sept. 15, 2009

    Bought this vehicle thinking it would be the safest for my children...WRONG!
    The sliding doors open and close when they want... sometimes they work properly other times they don't. had the driver side sliding door open while driving on the expressway (no kids sitting near the door Thank God). Currently the will not operate at all if the car is running. The passenger side door is stuck closed, can't open electronically or manually. The driverside door will open manually only about 12 inches (just enough for the kids to squeeze in and out. I have to roll the window all the way down just to buckle the littlest one in his car seat. The VSA and ABS lights come on and go off for no aparent reasons also. It seems when these lights are on the dash is when the doors are also very stupid. Had 4 wheel bearings replaced since buying the vehicle new in 2005.
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    Reviewed Sept. 10, 2009

    My 2009 Honda Odyssey had the rear window on the hatchback IMPLODE after I simultaneously closed the two side sliding doors, right after my two passengers left the vehicle. I heard a POP then heard the glass shatter into thousands of tiny pieces. I was still behind the wheel. Honda told me to take it up with my insurance company as this is not a warranty problem. Imagine if children were sitting in the third row of seats.
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    Reviewed Sept. 8, 2009

    I had a very bad encounter at Martin Main Line Honda dealership with the Finance Manager who was extremely rude. Let me begin by stating that I had purchased 2 Hondas in the past 3 years from this dealership and had nothing but pleasant experiences, which is why I convinced my relatives to purchase a Honda from this dealership today. So the negotiations went smoothly but we had to wait approximately 3 hours before we could meet with the Finance Manager to finalize the transaction as it was a busy day at the dealership.
    When we were in the midst of signing the financial documents and the coverage options explained to us, I calmly stated that we would like to pass on this option and was rudely interrupted by Alison Matarazzo stating the following in a very degrading tone: “EXCUSE ME, ARE YOU THE PERSON BUYING OR PAYING FOR THIS CAR, IF NOT KEEP QUIET AND DON’T BOTHER INTERRUPTING. I CANNOT STAND PEOPLE WHO ARE HERE FOR MORAL SUPPORT THAT HAVE NOTHING TO DO WITH THIS PURCHASE!” Alison then rudely moved the paperwork around and banged loudly on the keyboard to express her anger about this situation. Needles to say, I was shocked and appalled by this childish attitude as I had stated the same response in my two previous purchases with Martin Main Line Honda and both times were met with an explanation from the Finance Manager stating that they understood but still had to explain the coverage to me. Again, both times were dealt with professionally by the Finance Manager back then handling the transactions. Giving Alison the benefit of doubt that it was a long day for everybody, including us, who had to wait 3 hours to finalize this deal, I stated to her that if I may have sounded rude in any way that I apologized. She merely raised her hands holding a bunch of paperwork, rolled her eyes, and stated the following: “YEAH, WHATEVER!” And continued to bang away on the keyboard and clearly expressing her anger over this situation by throwing the paperwork around the desk. I could not even fathom the incompetence of a working professional where word of mouth is essential in this type of service oriented business. Being courteous should be a priority regardless of the situation and that obviously wasn’t the appropriate behavior or words to exemplify to a customer. I was clearly the person responsible for convincing my brother in law to come in to Martin Main Line Honda on a beautiful Saturday morning to purchase a Honda from this dealership due to the great experience I had in the past until now. I could not grasp whether Alison was just being discriminatory when she quoted those statements or just being plain ignorant. I believe the proper response would have been a simple statement as such: “I understand that you would like to waive the coverage & that you offered your opinion but this is the buyers choice & it should be his decision” Instead, Alison further quoted the following: “HERE’S THE PAPERWORK TO SIGN TO WAIVE THE COVERAGE AND IF ANYTHING HAPPENS, IT’S BECAUSE YOUR FRIEND HERE TOLD YOU NOT TO SIGN IT” Is this the response she conveys to every customer or just certain demographics that decide to not accept the extended coverage? I find it hard for someone, titled as a Finance Manager, to express a ‘bully’ like mentality if the customer waives the extended coverage option. I am fairly sure this is not the first encounter where the person purchasing the vehicle does not solicit input from another party that came along with them, whether it may be a friend, relative, or family member. In fact, I was just at another dealership 2 months ago, assisting a nephew with his first new car purchase & we both went through the same process of talking with their Finance Manager. After he explained the coverage options, I spoke on my nephew’s behalf, and told him that we would like to waive it. That finance manager understood & stated he still had to explain it but never once did he respond in the manner that I encountered with Alison. Alison was clearly incapable of experiencing empathy and even after giving her the benefit of doubt and apologizing in case I might have been brash in my statement (even though I know I wasn’t), Alison still clearly was very rude and sarcastic. By the way, I am the one paying for the vehicle downpayment as a gift, the car just happens to be under my brother in law’s name. I am sure not every customer who buys a Honda pays for the vehicle themselves completely, there are such things as financial gifts or assistance from family, who as an educated Financial representative should be completely aware of. I believe there are other customers out there that might have encountered this attitude and probably decided never to purchase a Honda from Martin Main Line again. Think about the possibility of losing subsequent deals based on the incompetence of one single employee. As a working professional myself, I believe my past experience has taught me enough to not be rude to a person and pass judgement when trying to complete a deal with them. I believe I can conclude that most people that accompany the buyers, whether it may be for moral support or just to assist with a big purchase, are typically repeat customers. These are people that have experienced a prior purchase and are helping the current buyer with their significant purchase, and should be treated as potential buyers themselves. Maybe if I had appeared to be in an alternate demographic the response would have been completely different. I hope that Martin Main Line will scrutinize this matter and make the appropriate amendments to correct this type of behavior.
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    Reviewed Sept. 7, 2009

    We were driving our Honda Civic 2003 in South Dakota coming out of a National Park and hit a deer that came into the road at 75 miles a hour. The deer smashed into the front of the car causing the hood to pop up and totally cover our windshield blocking our view, the deer then rolled up into the engine and bounced off the windshield before rolling off the side of the car. It would have come through the windshield if the hook hadn't protected us. However out of the four airbags in the car none went off except the drivers side one which malfunctioned and only went out by 3 inches. When I asked Honda why they didn't work they said it all depends on where the impact is. How about on the front of the car and coming through our windshield at 75 miles a hour?!!!! I then asked them if they have ever had any recalls and they then had to tell me they had a class action lawsuit in 2006 for the airbag issues.
    Our car was totalled. We were lucky we weren't hurt or had to rely on the airbags.
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    Reviewed Sept. 6, 2009

    Did care services with the dealer and never got a reminder to rotate the tires. Service representatives suggested/pushed for other care services which are unnecessary. The dealer does not have a serving attitude but just for making money. Our original car's tires wore out at 22K mileage which is much less than the OEM's warranty. The car dealer did a flush service which seems unnecessary.

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    Reviewed Sept. 2, 2009

    On 6/18/09, we brought my 2004 Honda CRV in to have a rust spot inside the gas tank door. It was very evident that it was rusting from the inside out. I was advised that this problem was not covered by Honda warranty because it has not perforated through the panel. I understand these warranties but am a little frustrated that with today's advancement with anti-rust prep that this type of issue would result.

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    Reviewed Aug. 25, 2009

    I bought TRX450R at $3,800.00. This was a used ATV. The first owner had a crank failure. He rebuilt it and sold to me. I have had it for 2 years and I am currently looking to buy my 3rd new crank. I ordered one from LeClare Motorsports. They declined the order and stated that Honda recalled cranks, stated it would be 2 months before availability. I contacted Honda and they stated that there was no recall.

    If there was no recall, then how come you can’t even order the part from Honda dealerships? I believe that with the money the bikes sell for, they should stand good for the parts. At least send the customers a free new upgraded crank instead of charging another 3 or 4 hundred. This third crank will be approximately $1,500 worth of cranks. What the hell, "it’s more money for them". The ATV is 2004 and was bought new in June 2005.

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    Reviewed Aug. 20, 2009

    I was stranded on a mountain highway when my 2002 Honda Civic stopped running. The transmission gave out after only 74,000 miles on my car. I was shocked. I would never expect this to happen with so few miles and the car being a Honda. My faith is shattered.

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    Reviewed Aug. 14, 2009

    I bought a brand new 2009 Honda Accord sedan and after approximately 1000 miles, started experiencing brake noise. The level of the noise was not great but after 3000 miles, the noise was just annoying. I bought the Honda because of its history of being a reliable car. Now, I find for myself that Honda is just another car. I have taken the car twice to the dealer and have spoken with a Honda Corp. representative and they tell me the same story that there is no defect or recalls known and that basically I have to live with the problem.

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    Reviewed Aug. 12, 2009

    My 2002 Honda Odyssey with 86,000 miles on it is at the dealer with transmission failure. Because I am the second owner, they say Honda will not help pay for it. I have to pay $3,100 to replace it. Honda needs to admit problems with the ‘02 Odyssey’s transmissions - they are posted all over the internet. They have admitted it with the 1999-2001 and have extended those warranties. Honda needs to be accountable.

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    Reviewed Aug. 4, 2009

    I purchased a new 2008 Honda Civic and had a qualified mechanic install Roadmaster towing brackets specifically tested and designed for the car. While not under tow, the main motor mount broke damaging the transmission, which I now believe, was due to a defective part. The nearest Honda dealer stated that Honda Headquarters would not repair the damage as they noticed that a tow package had been installed which voided any warranty. The Honda was only nine months old with 3730 miles recorded. I have sold the vehicle but it has very expensive preposition. In the process of selling this vehicle off, I was also informed that the Honda dealer installed a radio before delivery that was not Honda original equipment and all electronics were not covered by warranty. In conclusion, do not buy Honda without a signed and sealed contract exclusion of this practice.

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    Reviewed July 31, 2009

    I have 2005 CRV with leaking oil filter. This dangerous situation has been investigated since 2004 and still no viable solution has been offered by Honda.

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    Reviewed July 17, 2009

    I purchased a new 2009 Honda Accord in January 2009. After about 6000 miles, the car would begin to vibrate when applying brakes for a quick stop. Car was taken in for service and the technician said the rotors were bad and that they would have to be resurfaced. I am also having an issue with the back panel of the car vibrating while driving.

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    Reviewed July 14, 2009

    I brought my 2006 Honda Ridgeline Truck in for what I noticed as rust appearing inside the doors at the weld joints. Honda body rep examined the vehicle and repaired it under warranty on 12/12/2007. The rust came back in the exact same spots. I brought the truck back to Jon Hall Honda and they called a regional rep to examine the rust. He decided that because I live in Florida near a coast that it is not under warranty to be fixed. While he was examining my doors, he pulled off the rubber seals and they are all now falling off the vehicle due to his actions. The rust is inside of the doors in the exact same weld joint in all four doors.

    I had an independent body shop examine the doors and they concluded the rust is a factory defect, not caused by my environment. The location inside the door and the spot it occurred were very evident to him that there was some sort of glitch in the manufacturing process in the door. I have receipts, estimates, photos and documentation of all the effort made to resolve this issue. The warranty has a 5-year rust coverage. The cost to repair the doors now exceeds $5,000.

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    Reviewed July 8, 2009

    I have a 2008 Honda Accord EX that I have been leasing for less than a year and a half. Last week, I was in the car while it was turned on and my 18 month old son was in the backseat and my husband was in the passenger seat. My husband had to get out of the car to get something. When he closed the door, all of the passenger side airbags deployed including the seat airbag and the curtain airbags. Thankfully, they did not hurt my son. We have taken the car to Honda of Princeton, NJ and they have told us that this is our fault and the car did its job. I really never knew that by closing my door while the car is on should cause any airbags to deploy. I always thought Hondas were great cars, yet I have completely changed my mind about that.

    In the little time that I have had this car, I have already needed my muffler replaced, my brake pads were warped and now this. Honda told me to file a claim with my insurance, but the insurance said this is a Honda defect. I don't believe I should have to pay a penny out of my pocket to get this fixed since this is definitely a problem with Honda, especially after reading about the many other similar situations that other people have had with Honda cars. To top it off, the estimate I was given by my insurance adjuster was close to $4000.00.

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    Reviewed July 6, 2009

    We bought a brand new Honda Odyssey van in 2002 and after 709 miles, the transmission fell out on the ground. The dealer fixed it and told us that Honda takes care of their own, well, since we have had it back and forth to the same dealer, with the same slipping and jerking that it was impossible to keep taking it in and getting a call, it’s ready to be picked up only to have the same problems.

    Now, we have 43,000 miles and it’s back in the shop with now needing another transmission. American Honda Motors told me that the repairs are on us, to go ahead sue them and that we don’t have a chance. My dad did get upset when he spoke to a rep for Honda. He could not believe that a big company like Honda is going to ride this to the bitter end. But little did they know I’m just as upset as all the other people that are being stuck with this pile of lemon peels. We will never ever buy anything that is not American made. Honda says that they are American, then, they need to act like Americans.

    Consequences: I think that when the first transmission fell out that the bolts holding the transmission in place somehow damaged the chassis where the two come together, causing them not to line up correctly making the second transmission to fail.

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    Reviewed July 6, 2009

    I am wondering why there is not a safety recall on 2003 Honda Accord transmissions. My car is not safe for me or others around me. Why won't Honda take responsibility for this problem. I paid for a good reliable car, and I want what I paid for. My car has 40,600 miles on it. The car should not have transmission problems!

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    Reviewed July 5, 2009

    I purchased a 2008 Honda Accord last August. The warranty provided was for 48k miles non-powertrain, and 100k powertrain. I have taken the car in before to Honda Carland for normal servicing and warranty work and their service was great. This time, I took it to a closer dealership (Nalley Honda) and have had a horrible experience.

    I took the car on June 22, 2009 in the afternoon for tire rotation and balance, new air filters and to check out the brake system. The front of the car shakes when the brakes are applied. I was told that my brake pads were fine but that the rotors were causing the shaking. The service agent told me that this was normal and that replacing the rotors would not fall under warranty because they are a normal wearable item. I would have to pay out of pocket for 120 dollars per rotor for new ones.

    I disputed this and was given a number for Honda's corporate office. I called the number and talked with a Cynthia at 9:35 on June 23 2009. She gave the same response that rotors are a commonly worn item and therefore not covered. I asked to speak to a manager. She refused to transfer me. I asked to speak to her boss’s boss and was denied again. When asked for a written statement that rotors are a normal to wear this early and that it isn’t covered within Honda's warranty, she refused to do so. I read the warranty booklet that states what is covered. It specifically says that brake pads are not covered. It doesn’t mention rotors anywhere.

    Technically everything on the car is a wearable item, from a piston to a radio knob. If it weren’t, there would be no reason to purchase a new car. My seat is designed to wear out, but not at 35k and while still under warranty. Rotors going bad before the brakes and before the warranty expires isn’t normal either. If rotors are such a common wearable part, why isn’t in the owner’s manual to replace them at a specific mileage like any other commonly worn part.

    I mentioned that I had the rear brakes replaced because they wore down at 25k miles and the clip could be heard squealing. This isn’t normal either. There is an entire website dedicated to complaints about this common problem amongst this particular vehicle. Also, when replaced, one set of the rear pads didn’t wear evenly, possibly signaling a sign of a bad brake caliber.

    To continue, I pick up my car with only services that comes out of my pocket performed. I drove down the road a few miles and the car almost stalls out and the check engine light started flashing. I instantly turned off the car and coasted to the side of the road. I called Nalley and spoke to a mechanic. He advised me that it would be ok to drive the car back to the dealership. I brought the car back in. While filling out the appropriate paperwork, the service rep stated that the mechanic said my check engine light was on when I first brought the car in. Not true! The check engine light has never illuminated before. I left the car with them. This was all at 12:00pm June 23, 2009.

    The next morning, I tried to find out the status of my car. Beginning at 10:00 am until 3:20pm, I wasn’t able to get a hold of anyone. I went to the service rep voicemail, service manager, general manager and others. Finally, I was able to talk to my service rep who stated that they had found the problem, a bad pressure valve along with bad old oil in the car. The car’s oil has been constantly maintained according to Honda’s recommendations. The oil in the car is new synthetic oil that still has 70% life remaining according to the car’s maintenance reminder.

    The following day, I didn’t receive any update about the car. Finally, on the 25th, I was able to pick my car back up. I was told that after they did my oil change that there wasn’t enough oil in the car. The low oil level caused the vTech sensor to come on. The mechanic was able to fix the problem by adding more oil and resetting the code. I never brought my car to them for an oil change it always went to Honda Carland. I brought the car home and parked it for thirty minutes before leaving to go eat. I started the car and the entire garage filled up smoke. This never happened before. It does it randomly when starting the car and while driving down the road. They obviously did more to my car than just add oil.

    My entire recent experience has been horrible. Honda is dodging its warranty responsibility by claiming everything as normal wear or not their fault. For a 2008 vehicle that has a 48k and 100k mile warranty and claims to be maintenance free until 100k miles, I have had to replace the rear brake pads, the front rotors are bad and now my car smokes. By the time I reach the 100k maintenance free mark, at this rate, I would be on my fourth set of rear brake pads, third set of front rotors and on my third engine.

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    Reviewed July 1, 2009

    My 2002 Honda Odyssey's transmission started to breakdown due to the fact that its system is factory defective. American Honda wanted me to go to their dealership for diagnosis. I refused because I do not trust dealership work and can prove it. She told me that Honda would not help me out. I told her I wanted Honda to reimburse me for the repairs. They know what's wrong. She refused. I feel that I should have a choice in repair work to fix an inherently factory defect. I wanted it done properly and correctly. I purchased my vehicle Honda-certified. I trusted them because of my past positive experiences with Honda vehicles. Misrepresentation, intent to deceive, reliance damages - they fulfill the statues of fraud. Anyone out there with the balls to take them on?

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    Reviewed June 29, 2009

    My air conditioner wasn't working so I took my 2008 Honda Civic, with 17,000 miles, to Suburban Honda in Farmington Hills, Michigan. There I met with a service technician and proceeded to tell the man the problem I was having with my car. The service tech told me it was going to cost approximately $160 if there was no warranty. Since I have a 3-year/36,000 mile bumper to bumper warranty, I didn't worry. An hour latter, I received a call from Suburban Honda. The tech said there was impact on the air conditioner's condenser, that's why the air conditioner wasn't working. He went on to tell me that the problem wasn't covered by my warranty because it was physical damage and that it would cost $575 to repair. I told him don't do anything, I'm on my way.

    When I arrived, I was directed to the cashier's office by a technician and there was a bill waiting for me. It was for $147.33. Naturally, I was incredulous. For what? My car is still in disrepair! I appealed. I asked to see the service manager. I stated my case to him. I have the 3-year /36,000 mile bumper to bumper warranty. My car is otherwise pristine, no physical damage, accidents. Suburban Honda was reneging on their signed warranty contract because of their design flaw/defect.

    My pleading came to no avail. And just as sudden as Mr. ** appeared, he let me know the conversation was over. He stormed away from me headed to the cashier. Shockingly, there I was met with profanity and aggression. The service manager rushed to the cashier and said, "Do you have the paper work for this **?" This was appalling at first. It was at this point I realized there was nothing more I could do, that basically I was being strong-armed into paying a bogus bill. Needless to say, Suburban Honda's unscrupulous business practices have revolted me and I will spread the word about their dishonesty. I will also never buy another Honda product as long as I live.

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    Reviewed June 29, 2009

    With less than 23,000 miles, the service rep tells me I need new breaks without even the courtesy of listening to the noise that started on my 2008 Honda Accord yesterday. The service rep informed me that 23,000 miles for breaks is typical. My car is now at my mechanic’s. He tells me breaks typically last 40-50,000 miles. 23,000 is an outrage. It appears I made a mistake buying a Honda, a mistake that I will not make again.

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    Reviewed June 17, 2009

    I heard a high-pitched metallic sound coming from my tires. It was found to be the rear brake sensor. I had my breaks checked out by an independent automotive repair company. The repair company stated that while my front brakes are still brand-new; my rear brakes were "gone." Officially, it's RL 4mm and 2mm and RL 2mm and 0.5mm.

    The owner of the repair company stated that this is extreme for a new vehicle with 20K miles on it. He suspected a hydraulic problem and/or proportioning issues with my vehicle; both of which should be under factory warranty.

    I took my vehicle to a local Honda dealership. They stated that they are seeing the 2008 Honda Accords come in daily for rear brake pad replacement, but it is considered "normal wear" until Honda calls for a recall. They stated that I will likely have to get the pads replaced every 12K-20K, depending on my driving (This is what they are currently seeing.). They also advised me that Honda is aware of the "premature read pad wear" issue, but nothing has been recalled at this time. They apologized profusely, but they still charged me to perform the replacement.

    I contacted Honda Customer Service (Cynthia). She stated that while Honda is aware of the premature rear pad wear issue, which applies to 2008-09 Honda Accords, it is currently under investigation by the factories and R&D. There is not currently a Service Bulletin at this time. She gave me a case number and stated that she would document the complaint. She stated that if Honda was going to take corrective action, then I would be contacted sometime in the future.

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    Reviewed June 11, 2009

    2002 CRV passenger side window not working. I paid a premium for this car because it will go 150k with no problems. Well, do not believe it. At 65k, my passenger window will not go down. The mechanic thinks it's the motor and will cost upwards of $500. I will never buy a Honda again no matter what my wife says.

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    Reviewed June 3, 2009

    I have a 2000 Honda with less then 95k. In September of 2007, I took it in to have timing belt and water pump replaced as the manual recommends. At that time, I was asked if I wanted my transmission flushed! Now, I was not there to watch them do it nor do I believe they did it. I worked as a mechanic for many years and what I just saw come out of my transmission was not just 16 month old fluid. But now the transmission is shot! No good and Honda North America wants me to pay $3k for it to be fixed, something they all knew was defective back in 9/07 when it was looked at (and under warranty) and could have and should have been fixed then. Now, I am left with a vehicle that is unsafe to drive with my children in it for fear more will happen. They actually told me that a new transmission will cost 9K and a rebuilt will be 3k. Honda does not honor their product.

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    Reviewed June 2, 2009

    I purchased a 2004 Honda Odyssey Touring new van in February 2005. Since then, I have had several problems with the vehicle. PAX tire problems (lots of them), whistling windshield, bad rear sensor, bad sliding doors, squealing door locks, air conditioning condenser now needs to be replaced (another 'known' issue) that they won't help me on until I get a district or regional Honda person involved with.

    I also believe that now my transmission is failing. It chugs sometimes and can't seem to make up its mind if it wants to shift or not. I have to take my foot off the gas and let it shift down, then it shifts hard into gear. They can't seem to get it to recreate this problem so they told me if I want to pay them, they can drive it all day and recreate this transmission problem. This too is a known issue. I paid sticker for this vehicle, because I wanted all the safety bells and whistles.

    We do not have any of the fancy radios, GPS or DVDs in our van. We paid a great deal for the upgraded stability system, etc. Anyway, when you pay sticker for a Touring model, you expect to get a well functioning 'Touring' model. Well, we have paid for each every month, but have had many, many trips to Honda City where my words have fallen on deaf ears. I usually have to get very upset and get a regional person involved to rectify the problem.

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    Reviewed June 1, 2009

    I have a Honda Odyssey 1999. The transmission has now gone out for the 4th time with only 97600 miles on it. Russel Smith Honda has done all the work on the transmissions for the past 8 years. The mounting bolts have now also been sheered off for the 2nd time with the transmission going out.

    I would like to know what actions against Honda I have. I would like them to pay for another transmission. They have given me some sort of runaround that the warranty expired, but if they would have put it under my extended warranty like I asked them in Mar of 2007, it would be covered, but some technical verbiage did not allow it.

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    Reviewed May 27, 2009

    my new 2008 honda odyssey have rotor problem which makes steering wheel vibration when it's applied break in high speed(over 60 miles).
    Tech in honda dealer said because of the distortion of rotor. I thought it can be covered by manufacture warranty because my van is under less than 12,000 miles and a year. But dealer said it is not include rotor. I know ,Of course, worn out items are not covered. But,but,but this case is not plain worn out. They must be covered under warranty, if they have warped.
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    Reviewed May 27, 2009

    I leased a 2008 Honda Civic. My daughter has experienced significant tire damage and suspension problems and vibration. Per many reports the dealers all over the country are trying to pass this off as a rocker arm problem or the failure of the owner to rotate tires. That is crimnal neglect.
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    Reviewed May 23, 2009

    Honda refused to provide me with a factory operators manual for the Navigation Unit they installed. The one that came with my new car in 2007 broke down and at 15,000 miles they replaced it with a new unit that has different operation features than my old one.
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    Reviewed May 23, 2009

    I have bought a new Honda Accord 2008 model and it has done only 19000 miles and has rare breaks problem, to my surprise normally the front brakes wear faster then the rare brakes and the front brake pads are intact as new and the rare have worn out completely and the pads are unevenly worn out, The dealer has not been able to give me any justification and blamed the driving habit,This is my fifth new car and I have never had brakes problem like this ever.It seams Honda has changed design in 2008 models and this is certainly a design or material problem as the dealer mentioned they have seen this pattern on new cars,but are trained to make the consumer responsible for everything and make them look like stupid.This certainly need attention and I have the worn brake pads with uneven wear in my possession if need be.I have also filed my complaint with Honda motor but with no
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    Reviewed May 21, 2009

    I have an 01 Honda Civic. The transmission has gone out. All repair estimates exceede the Blue Book value of the car. I have found 1000s of the same problem reported in varous forums. Is there anything that one more complant will acheive? If so, I would be glad to add mine.
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    Reviewed May 20, 2009

    I have less than 10,000 miles on my new 2008 Honda Accord, which it less than a year old. I took the car in to the dealership for its 2nd oil change and was told I need new breaks. Then I was told it is something that occurs with 2008 hondas. Who in their right mind would buy a car that they will need to spend 232 on breaks EVERY OTHER oil change. No one would purchase the car. I feel I have been cheat and mislead. There is an obvious defect. I think I am going to call the local television stations to see if this problem can be resolved without me having to pay for breaks about every other oil change. Reasonable repair is fine, but having to pay for breaks before the car is a year is unacceptable.
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    Reviewed May 18, 2009

    Called to ask about excessive charge for tiny electronic part in seatbelt sensor, which causes the airbag indicator light to go on, which will prevent the car from passing inspection. Asked to speak to higher up, and received total refusal. Car has had previous history of parts going earlier than would be expected, most notably the transmission; for the latter, Honda implicitly accepted culpability by paying for the part, despite the vehicle's being out of warranty. I believe the sensor should not have gone bad yet, and furthermore that the charge is ridiculously excessive.
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    Reviewed May 17, 2009

    Potential danger...I have a 2006 Honda Ridgeline and I experienced two problems that I think I should mention. (1) The remote key can seperate while vehicle is in motion regardless of speed and engine will die instantly.Can't remember but I think the steering will lock up too.Must have another key to move car.Engine won't start.The metal part is barely secured to the plastic,happened to me twice .
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    Reviewed May 15, 2009

    My 2006 Honda CRV's owners manual states that the rear differential fluid should be replaced at 90000 miles. The vehicle only has 43000 on it now, but needs another fluid change due to noise coming from the rear differential. My local Honda dealer wants to charge me $149.95 to change the fluid. The fact it is going to cost me $149.95 every 20000 miles is unacceptable.
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    Reviewed May 13, 2009

    I’m very disappointed in the quality of my 2005 Honda Odyssey van. The paint job is terrible, my CD player is broken, one sliding door is broken, there are multiple squeaks, and a horrible noise that is made in the front end. My other Hondas have been trouble-free and have not all these broken parts. In fact, my last Honda Odyssey van made it to 99,500 miles with NO broken parts – ever.
    My current van is four years old with 85,000 miles on it – mostly highway. We use it quite a lot, but don’t mistreat it. It gets regular oil changes, just like the rest of my Hondas have. It just had the 90,000 service completed. Is this the quality standard I can expect from Honda in the future?
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    Reviewed May 10, 2009

    I have a 1999 Honda Accord. Purchased from a private party. The car only had 60,000 Miles on it if that. Had the car 2 years and the transmission went. Had to replace the entire transmission. The cost was a couple thousand dollars now on top of the car payment I have and still and paying for. I saw a recall for Honda but was a certain time frame. I wouldn't have known since I purchased from a private party. How can I re coop my expense of a new transmission. What is Honda doing for their customers?
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    Reviewed May 7, 2009

    The following is a letter sent to American Honda:
    Rosa I. Willock 928 Colson Court, Galt CA 95632 209.745.6892 – 916.519.0041 Email – rosiehm@softcom.net April 26, 2009 American Honda Motor Co., Inc. Honda Automobile Customer Service Case Number 3107833273 N012009-04-24-01165 1919 Torrance Boulevard Torrance, CA 90501-2746 Attention: Automobile Customer Service In October of 2007, one of my tires had a blow out on the freeway, I have my vehicle serviced on a regular basis and was not aware that my tires were worn on the inside tread. I was not happy that I had not been informed at the time of servicing about the uneven wearing of the tires. They are rotated at every oil change and would have been evident to the service technician prior to needless replacement. The tires were replaced with the same Dunlop tires that were originally on the car and a front-end alignment was done. All past vehicles that I have owned have exceeded the mileage on the tires because of the consistent and regular maintenance of the vehicle, therefore I had no reason to expect less from my Honda Civic Hybrid. From October of 2007 (new tires) through April 2008 (SERVICE BULLETIN 08-001) I continued the consistent and regular servicing of my Hybrid. This would have put my new tires at approximately 6 months of use when the Service Bulletin was issued. All maintenance records can be verified through Honda of Elk Grove, CA. Had the consumers been made aware of the Service Bulletin concerning the control arms, and the affects that they have on tire wear, I would have been one of the first to have my Hybrid repaired. Had I been made aware of the uneven tire wear after April 2008 (SERVICE BULLETIN 08-001) during any one of the times that my vehicle was serviced, I would have had them repaired. On April 22, 2009 I had my 2006 Civic Hybrid serviced, included in the service was the oil change, and tire rotation. After leaving the dealership, my car exhibited extreme vibration. I assumed that one of the tires was out of balance. I returned to the dealership on April 24, 2009 and explained the issue, I was informed that my tires were excessively worn, not on the whole tire, on the sides of the tires and they would need to be replaced. Upon further inspection by a technician, I was informed that there had been a Service Bulletin issued in April of 2008, but no recall, on the control arms for 2006-07 Civic Hybrids, which would cause uneven and rapid tire wear. I was then informed, that lucky for me, I had Total Care. The cost of replacing the control arms would be the $100.00 deductible, but that in no way would I be compensated for the tires. Regardless of what goes into providing a Service Bulletin versus a Recall, this is definitely a safety issue. I would never have knowingly driven my vehicle with unsafe tires, yet because I was not informed at the time I had my vehicle serviced, that is exactly what happened. I was traveling north when the tire blew out in October of 2007; I took my 4 grandchildren to Disneyland in that vehicle on April 7 through April 9, 2009 and I shudder to think of what may have happened because of those tires. I am thoroughly disgusted and cannot possibly understand how I was not informed of the tires wearing unevenly. How can a technician not see the issues by a simple visual check when they are rotating the tires? Why wasn’t this a Recall? How many more Hybrid owners are suffering the same tire/control arm issues? I would appreciate it if your staff would research the following complaints on this website concerning “Suspension, wheels, and tires” http://www.mycarstats.com/safetystation.asp I am delaying the replacement of these tires until this is resolved, I would like to replace them through Honda and with the same tires that came with my vehicle. I believe that due to proper care of my vehicle, those tires would have lasted well over the standard mileage. I would like American Honda to supply 4 replacement tires but would, at the very least, expect a discount on replacement tires. I look forward to American Honda resolving this issue in a timely manner. Sincerely, Rosa I. Willock
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    Reviewed May 7, 2009

    2008 Honda Accord with has exhibited excessive brake wear. When recently serviced, car had 25% of rear brakes at only 16,877 miles. Rear brakes had to be replaced and rotors turned. When is Honda Motors, Inc. going to come up with a solution and recall cars to fix problem.
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    Reviewed April 27, 2009

    My wife and I were driving in perfect weather, light traffic, boom! My driver's side sliding glass door glass imploded. No evidence of foul play. Honda refuses to cover under warranty. This has been the worst Honda we have ever owned. Rattletrap since day one, ten service visits without resolution and now this.
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    Reviewed April 25, 2009

    The incident happened on April 20th, 2009 at 3pm.
    While the SUV (my father-in-law 2005 Honda Odyssey van) was parked, my 8-year old became entangled in the seat belt of the third row middle seat. The seat belt was wrapped around his neck. My wife became aware when the other children screamed for help. My child had already turned blue and he could not even speak. My wife jumped immediately to the third row but the seat belt would not release and there was any slack to loosen the belt. Moving the child, make the belt pulled out completely. There was not space, between the belt and the neck, for fitting the fingers. During all attempts to loosen it, the belt got tighter while my child continued being asphyxiated. Miraculously, she was able to loose the belt and released him just before he die. Making research, I found that seems to be that Honda fixed a safety issue concerning child car seats, but they have created a new safety hazard for all children. I am sure that Honda engineers evaluated this safety hazard and rated it with a serious severity but with a low likelihood of occurrence. Therefore, it did not require any measures for risk mitigation. I think that given the severity of this hazard and its potential harms (major injury, death, etc), Honda must re-evaluate its risk assessment and take an action by redesigning this seat belt. In addition, I think Honda could have evaluated this hazard from a “misuse” perspective. However, a normal child playing inside the car could not be considered as such.
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    Reviewed April 24, 2009

    I have a leased 2007 ACCORD-EX. On 04/22/09 I noticed a problem with the air-condition, no cold air coming out. I contacted the Honda dealer in Valencia, California, spoke to the service adviser & explained the problem. He advised me to check the Condenser to see if its been damaged, it sounded familiar to him for a fairly new car to have such problem. He mentioned he has seen cars with damaged condenser caused by an object smashing into on the road.
    I made an appointment for the second day for the car to be check, dropped the car of early morning. No more than two hours later, I received a call form the service advisor telling me I have damaged my condenser while driving, an object must have smashed into it and its considered a ROAD HAZARD issue! Its so strange to hear him saying that he has seen the same problem on Hondas, yet he insisted that is not a bad design, Honda motor corporation classifies this as a road hazard issue. I was quoted about $900 for repairing the problem. He gave contact information to call Honda Motor Company, I contacted the company & the person I spoke to recognize the problem also, but he gave me the same line of garbage. I have been a Honda customer for over 17 years & bought over 4 vehicles from the same dealer & recommended many other. The truth is, Honda Corporation don’t want to admit it’s a bad design to avoid a recall. I say shame on such companies that are given the opportunity of doing business in this country, yet are trying to rip us off. As I browse the web, I see more & more claims for the same issue. I intent to take this to the courts & I hope the rest of the public who are suffering from the same reason will too. Hope this will get their attention & be more honest and forthcoming with their customers.
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    Reviewed April 24, 2009

    I took my 2005 Honda Accord to the dealership after the floor in the backseat area filled with rain following a rainstrom. I was told that since the warrenty had expired it would be my responsibility for the repair. I honestly believed that either the fact that it was a construction defect or the fact that I had told them about it just after I ahd purcheased it that either Honda or the dealership would own up to the problem and reapair it at their expense - wrong. It cost over $800.00 and the body shop that ended up repairing it told me that it was a large problem on the Honda Accords. I called Honda and their attitude was - you are out of warranty -so tough. The dealer said - you repoerted that it was a leak on the drivers side -( gee- that's the side I get into so that's where I reported it. They also refused to cover the cost of the repair. At this point I will pay it and make it a point to educate people as to the lack of quality and the lack of owner loyalty that Honda has for its car owners
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    Reviewed April 23, 2009

    My 2008 Honda Accord with under 20,000 miles had to have the back brakes replaced. I was told that at this time there IS an investigation regarding the brakes due to so many complaints but to bring it in and they would check it.. well the I was told it was "ware and tare" which is INSANE! I know good and well how I drive my vehicle. Are all the people who complain about the exact same problem I am having, driving their car the exact same way causing the absolute same ware and tare?? We were also told that it's due to the new design? OK what's the real reason and why don't you stand behind the name and fix it?? Just stupid and unacceptable. I had an 01 Honda and NEVER had an issue like this.
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    Reviewed April 23, 2009

    I have a natural gas vehicle sold by Honda. The car only runs on natural gas. Honda sold the car touting an in home refueling solution called Phill. This fueling station is made by one of their companies they finance called Fuelmaker Corporation. Two weeks ago I received a notice from Honda that Fuelmaker was in receivership. Two days ago my refueling station stopped working. Honda has no solution for the repair. They market this product to the end consumer as a mainstream vehicle in California and yet they have no way to support the fueling of this unit.
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    Reviewed April 22, 2009

    I bought a Honda soil tiller from Nevada Power Products, Inc. on 5-6-08 and it started to leak in September. I brought it in to fix the leak under warranty on 10-3-08. I was told there was no leak and wildly accused me of storing it upside down, which of course I never did. Sheesh. Anyways, they found a leak and replaced the dipstick oil ring. The tiller is going to leak again and this is a start in the reporting process. I asked via phone several different times to talk with the owner (name is Larry Doer) to please call me. He never did. The tiller is once again, as of today, back in my safe garage awaiting the oil leak to start again. This time it will be out of the warranty period.

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    Reviewed April 22, 2009

    My air conditioner in my 2006 Honda Civic stopped working recently. I took it to South Bay Honda (where I purchased the car) last month or so to have it repaired. My car is still under warranty so I figured there would be no charge. Well, I was wrong. The service dept. claimed that "a pebble hit my condenser unit and damaged it" rendering my a/c useless. Wow! That must have been some pebble. Anyway, they offered to fix it for a mere $1,200. Of course, I wasn't willing to pay that, so I retrieved my car and left, feeling thoroughly cheated.

    Anyway, I discovered recently that many Honda owners are having the exact same problem and are being told the same thing - that road debris caused the damage. Well, if the condenser unit is that fragile, then obviously there is a design flaw that Honda isn't willing to fess up to - a protective device should have been installed in front of the unit to catch debris before it could do any damage.

    Now then, had I been willing to pay for the repair, who's to say it wouldn't happen again? Honda, being a long-time, "reputable" and "trusted" car manufacturer, should be well aware of the fact that road debris is unavoidable, but somehow they overlooked this when they designed these cars. The right thing to do, of course, would be a recall ... but, at the very least, Honda should be willing to repair cars (as well as install a protective device) that come in for service which are still under warranty. Is there anything you can do to help me resolve this?

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    Reviewed April 22, 2009

    I have a 2001 Honda Civic EX Coupe with 80,000 miles and the transmission has gone out. I contacted Honda and was told there was nothing they could do. Upon doing some research on the internet, I see that several people have had the same problem. Is there a class action lawsuit for this problem? I bought this car because of the myth that Hondas last and last. Boy, was I wrong.

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    Reviewed April 20, 2009

    Honda manufactured defective upper arm control on most Honda Civics 2006-2007 (2-door and 4-door). So far, Honda has not issued any recall on this equipment and the Honda dealer has refused to replace the upper arm control for free. They quoted about 700USD for replacing the defective upper arm control with the new one.

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    Reviewed April 14, 2009

    I bought a 2001 Honda Passport certified new with 7,000 miles from Straub Honda in Wheeling, WV. A year ago, my 16 -year-old son was driving this car on a back road and the vehicle made a funny sound and stopped. The frame rusted in half and the car had to be towed to an auto shop where it still sits to this day. The car was still under warranty and Honda or the dealership will do anything about it.

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    Reviewed April 14, 2009

    I bought a new Honda City 09 model just 2 weeks back. The day I got the car, since then the alignment of the car wasn't set; it was pulling on the left side. I told Honda about it and they said, "We'll have a look at it." Just after 3-4 days, I was going with my wife and daughter and the overheat light came on and that was only after a 5-km. drive. I called up Honda and told them to take the car back as I was pretty sure that they gave me the accident car as there was some difference in the shade of the left side door and the boot also doesn't close properly. I have left the car in their showroom as I don't want it now and I'm never going to recommend Honda to anyone.

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    Reviewed April 12, 2009

    In December 2008, my engine light came on in my 2005 Honda Accord EX. I brought the car to Paragon Honda in Queens, NY. This is where I purchased the car. The service manager told me that the knock sensor harness had been chewed by a rodent and needed to be replaced at a cost of $400. In my research and interviews with people from various websites, I have learned the following: the original knock sensor harness was made from a soy-based compound making it attractive to rodents. This has been a common problem in the US. As a result, Honda R&D has retooled the product making it rodent-proof with small pictures of dead rats on the new harness. Paragon Honda told me to contact American Honda who blew me off. I then wrote a letter to Honda Japan. They wrote me back and told me they were not responsible and they forwarded the complaint back to American Honda. I then got a call from a representative of American Honda, Jeffrey **. He read from a script and told me it wasn't their fault. He called me and derided me for contacting Japan.

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    Reviewed April 11, 2009

    I have a 2006 Honda Civic that has a crack in the engine which is leaking antifreeze from it. The cost of a new engine will cost $3,313.10. They quoted me cut price for the amount of $1,987 which they stated was for parts and labor. I would have to pay the sales tax. I feel that I should not have to pay anything for a defective engine. Will you be able to help me with this complaint?

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    Reviewed April 9, 2009

    I bought a brand new CRV on 12/30/06. There are less than 30,000 miles on the car tires. I currently have to replace 3 out of the 4 tires due to little or no tread. I went to have my snow tires taken off and the company would not put on the original tires because of safety. I would think that the tires would have lasted longer than 30,000 miles of city driving.

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    Reviewed April 8, 2009

    On April 7, 2009, I was driving on Santa Monica Blvd. and Van Ness when I noticed my rear window was fogged up so I turned on my defroster and the rear passengers smelled something burning. Then I opened my driver's window and a few seconds later after that, the rear window exploded. We thought someone shot a bullet into my car or that a bomb went off. I immediately called the police after parking my car and they came in minutes. After examining all the information I gave them as to what happened, they determined that there was no gun shots or bombs, but that the window burst due to a short circuit from the car itself. Three weeks prior, my rear window shattered after I turned on the defroster, but I thought it was due to vandalism because I didn't realize that the defroster had anything to do with it.

    On April 8, 2009, I took my car to the Hollywood Honda authorized dealer at 6511 Santa Monica Blvd., L.A., 90038 to have the defroster electrical system checked out. They told me it would cost me $120 to get it checked out. I felt it was unfair since it looked like it was a problem that the Honda itself had, and not something I caused. Nonetheless, I told the attendant (the assistant manager) that I didn't feel it was right that I should be charged for it, but I still agreed to the diagnostics check. He told me that they would check the car and be able to get back to me either this afternoon or tomorrow morning. I plan to keep updating this site as new developments occur.

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    Reviewed April 8, 2009

    My 2001 Honda Civic transmission went out at 111,000 miles. From what I've read/heard, Honda will not help out with cost to repair or replace and there are no factory recalls.

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    Reviewed April 6, 2009

    I bought a 2005 Honda Accord. I told them exactly what I could afford and we worked out financing, signed the paperwork and left with the car. They called me back 2 weeks later and said they can't find financing for me. I have to get a cosigner or return the car. I can't get a cosigner and I don't know what to do. The seller cancellation policy says they have 10 days to cancel the contract. It's been over 10 days. Do they still get to cancel?

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    Reviewed March 19, 2009

    Too much price and im asking the company to give me arrangement to lower my payment the price is too high
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    Reviewed March 15, 2009

    I purchased a 2002 Honda Odyssey in mid 2006 for $17000 from friend after his end of lease, with 60000 miles on it. The van was doing fine, no major issues except routine maintenance, and occasional flashing of D while driving. However, about 3 weeks ago, with 104,000 on it, the van started jerking, with RPM going up to 5000: the gear was slipping or was not shifting, with check engine light on. Brought to dealer and was diagnosed with transmission problem with approximate cost of repair to $4800 including ECU. Contacted another dealer and was offered 50% off. With today's economy $2500 is not easy to let go. I heard about extended warranty for Odyssey transmission, but was notified that this vehicle is not covered. How can we make Honda accountable for this poor design and yet highly rated (and priced) vehicles. Inquired about trading this Van, but I will only get about $1700 to $3500 towards trade in. I own a 97 4runner with 176000, but have not encountered problem this big. I am going back to Toyota and have my friends and families steer away from high-priced, yet defective Honda.
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    Reviewed March 14, 2009

    I Purchased a 2007 Honda CRV off the showroom floor in Octobor 2006 From Harbor Honda in Hobart IN.
    Within two months it was already in the shop for repairs on the tire presure sensor. I had to leave it and get a rental car for two days. When I went to pick it up I turned onto my street and the dummy light on the dash came on agian, only this time it was telling the master tire presure sensor was now out. I had to return the vechicle, again having to get a rental car. I bought to their attention that the hatchback didn't shut properly. If the hatchback wasn't shut completly then the alarm could not be turned on. Harbor Honda had to order a new latch and once agian I had to get another rental car as repairs where being done. It was done properly and I still had to slam the hatchback so hard the the plastic piece that covers the liecenc plate light has fallen off. The clips that holds it to the car broke lose from all the slamming. I was told that It would be at my exspense to have it fixed!! The back wind had to be replaced due to all the scraches that where made in it from the dealer...another rental car...another two days without my vechical. The differencal had to be serviced because of a vibration when ever I backed-up. Each time I went to picked up my car from having repairs they used more and more of my gas. The last time I picked it up it was completely empty and the windows needed to be defrosted I prayed I still had enough gas to get to the station!! I was so upset how their sevice department didn't know how to fixed problems and how they ran things that I started taking my vechicle to Bozak Honda in Highland IN. But things didn't get much better. The first time it snowed alot. The plastic slach gaurd under the veicle came apart. Back for repairs..I came in for my schedule oil change and asked that the brakes have a good look at because once in a while I could hear and feel a caluper sticking. The remark from their service manager was They "looked" ok. THe rear defferencal had to be repaired again..Needless to say two week later I was back for brake pads less than 30 thousand miles!! I returned recently to have my brake pad replaced yet again less than 53 thousand miles. This time I am told to have my routors replace ...Like I have $800.00!!! The same service time I had a right Day running light out and told the service manager that the top left rear tail light keeps going off. After paying $215.00 this time for sevice, The same night I am pulled over by the police for a tail light now working...guess what tail light it was.. The same light that was suppose to fixed that day. I was charged for a replacement bulb!! I have a serious vibration whenever I try to drive at a steady speed of 22, 32, and 42. The macanic blames my two tens of a wear down in front tires the problem!! They didn't even take it for a test drive. During this sevice adventure I now have to return next week to have yet another sensor replace. The one that turns the fan on for the cooling system. Of course the part had to be order. When I return next week I now have to have the rear window defoster looked at because it doesn't work (Will they blame it on the tires!?!?!?) I write to you because it is sad that I really hate to drive the new 2007 Haonda CRV because Everytime I do it cost me in repairs.
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    Reviewed March 13, 2009

    The door handle on my Honda odyssey broke in a cold spell. The same thing happened to my neighbor's. What's up with that? The doors also stick in hot or cold, or rainy weather
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    Reviewed March 11, 2009

    Honda has known about the transmission problems with thier 1999 Honda Accords for a long time and nothing is being done for them to fix the problems they created. This problem can cause accidents due to car lurching foward while stopped and can cause an accident when driving. I got the great privlage of finding that out the last week of Febuary 2009 when my transmition went out and I about wrecked my vehichal with my baby in the car.
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    Reviewed March 7, 2009

    I was driving to my local Ralphs and as I made a left turn to go into the parking lot, for no apparent reason, my side airbags deployed! It was only the side curtain airbags. I didn't hit anything and no one hit me, but for some reason they just deployed. I tried to look under the car to check if something came up off the road and hit my car but I couldn't see anything.
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    Reviewed Feb. 28, 2009

    I purchased a used Honda Accord in Aug 2007, there were several little problems with the car however The service men kept trying to fix them . My rear passenger window wouldn't open it took the service guys until sept 2008 to get it right after many visits and having to leave the car everytime. the finally problem the transmission has a problem at this time I am unaware of the extent of the problem however a warranty that was purchased with the car is no longer any good the milage part of the warranty is up. The car is at is time in an AAmco shop awaiting repair.
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    Reviewed Feb. 27, 2009

    We have a 2000 Honda Odessey and have had a drivers side coil spring break and now the transmission has failed. It appears there are issues with both of these items and wanted too file our experience for the record.
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    Reviewed Feb. 26, 2009

    WINDSHIELD BEGAN TO CRACK WITHIN 3YR/36,OOO WARRANTY. DSR MIKE MURPHY DECLINED WARRANTY COVERAGE, SAYS IT IS "ENVIRONMENTAL". GLASS COMPANY AND SERVICE TECHS ALL SAY STRESS FRACTURE AND HONDA CORP. SHOULD REPLACE WINDSHIELD. THEY REFUSE !
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    Reviewed Feb. 26, 2009

    Everytime I take my car for service,something is broken, grease marks are all over the interior of the car. I was going to Honda South, but every time I got my car back from them, things were missing from my car and once they punched a hole in the backseat while repairing a seatbelt. They repaired it but only after I brought to their attention. I recently had to replace my rotors and now have a new squeeking noise coming from the front end. They also replaced my air filter and I found another broken part on the air filter cover. It is continuous and I feel helpless. I tried to look up the address or a way to contact Honda Headquarters, but could not. All the contact information on their website is for products, services, media, etc. I would like to know who regulates them. I am considering filing a report to the state attorneys office as well as the BBB. In my opinion this is vandalism.
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    Reviewed Feb. 25, 2009

    Honda Case # N012009-01-150-0176
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    Reviewed Feb. 23, 2009

    I bought a new Honda Accord and within one year my cars transmission went out. They were no help.I keep hearing about Hondas transmissions problems. How do they get away with this?
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    Reviewed Feb. 22, 2009

    Honda Civic 2007 air bags did not deploy nor did the drivers seat belt lock in place when my daughter and friend hit a path of ice and spun around hitting the ditch thus rolling the car twice.
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    Reviewed Feb. 18, 2009

    The treatment we received in trying to equitably terminate our lease was intolerable. On or about 9/2/08, I called AHFC to explain the difficulty we were having making the monthly lease payments. Representatives at Customer Service refused to discuss this until I could FAX my wifes authorization, the lease being in her name, which I did on 9/9/08, ATTN: Schuyler. Shortly afterwards, I talked with Stacey on the phone about our options. She suggested contacting the local dealer from whom we leased the van (and several vehicles previously!) to discuss: (1) a lease deferment or (2) trade down to a less expensive vehicle. Failing this, I should call AHFC back to discuss other possible options. Neither our dealer, nor another local Honda dealership, would agree to trade down to a vehicle with a more affordable monthly lease. By this time, lease payments were past due and I followed instructions on your Payment Required letter to pay through your website. The next day I was told over the phone that a Western Union Moneygram was the only acceptable method of payment for our situation. The Customer Service representatives refused to listen to my explanation and insisted the lease was still in default.
    I returned calls to Chris at AHFC who was unable to offer any new options and instructed me to voluntarily surrender the vehicle to the local dealer. I called Earl, the local sales representative, numerous days from 11/18-12/1. Finally, on 12/5 we discussed my bringing in the vehicle to the dealership on Saturday, 12/6. Upon doing so, I was told Earl was not in and no one could find paperwork concerning this matter. I returned home with the vehicle, waiting to hear from Earl on when he would be available. On Wednesday of that week (12/10) two men with a tow truck arrived at my home at midnight to repossess. There was no attempt to contact me, no phone call to arrange a reasonable time and place to surrender the vehicle.
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    Reviewed Feb. 17, 2009

    Internal Transmission failure and Transmission fluid leak. I have crossed the extended warranty period by just 3 months and am well within the mileage limit at 55K. Honda should cover 100% of replacing the Transmission, since there is a known problem with their Transmission systems.
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    Reviewed Feb. 16, 2009

    I've had my 1998 Honda Accord since it was new. I've never had the airbags deploy. So it was a surprise to me when I was severly re-ended (my trunk is now in my back seat) and pushed into another vehicle (major frontal damage) that none of my airbags deployed. I had my seat belt on, thank goodness because the impact was so severe my glasses on my face were found on the back seat floor. There is no reason why my airbags didn't deploy!!!!
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    Reviewed Feb. 10, 2009

    2007 Honda Odyssey needs rotor work and has soft Brakes but they say the warranty doesn't cover this. Vehicle was under warranty and if you search the internet many owners have the exact same issue with low mileage on the vans. Service said extreme driving conditions caused this which is rediculous for the low mileage and how this van is used.
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    Reviewed Feb. 7, 2009

    I am writing concerning numerous problems I have experienced with my 2009 Honda Civic Hybrid. Let me begin by saying I am a previous owner of a 2006 Honda Civic Hybrid, which performed as advertised, and beyond my expectations. Unfortunately after two years of daily use and 76,000 miles, the car was declared a total loss after being rear-ended. It was due to my satisfaction with the performance of the 2006 Civic Hybrid that I went right out and purchased a 2009 Civic Hybrid.

    This vehicle is the reason for this letter. How disappointed I am to discover the changes made to the vehicle's systems that are all reported to be normal by the service techs that I have contacted at two different Honda dealerships. The IMA system does not perform as advertised. The system charges the battery during uphill pulls. It sometimes does not charge the battery on downhill travel. It does not use the full battery capacity and when it does use the battery, it runs out in a very short amount of time. There are times when it does not charge even when going downhill or during stops as it is advertised. Again, let me reiterate I was a previous owner of a 2006 Hybrid and am completely familiar with the performance as a properly operating IMA system.

    This letter is not my first attempt to bring this problem to the attention of Honda. I have expended numerous hours on the phone and at different Honda dealerships seeking a satisfactory resolution to these ongoing problems with the car. I have one more issue that has to do with the dealership from which I purchased the car. The category of this vehicle when registered by Shingle Springs Honda was in error. Because of issues that have to do with taxes and DMV I found out through a bank end channel that my vehicle was not categorized as a Hybrid. Again this was an error of the dealership and caused me many hours, including lost work time to investigate and rectify the matter on my own. Clearly this problem was caused by the dealership and therefore should have been resolved by the dealership. They failed to provide the customer service that was expected and required. English is the only language that I speak and we have not discovered a word that would convey my disappointment. Word of mouth is probably your best advertising tool; it can also be your worst enemy.

    I am ever hopeful that someone will take my complaints seriously as to date I feel I have received nothing beyond lip service. Be advised that I am also posting my complaint to Consumer Affairs.com https://www.consumeraffairs.com/automotive/honda.html. I am done waiting for Honda to do the right thing. If I receive a response to this letter and/or we have come to a satisfactory conclusion I will do the right thing and reciprocate in kind with a positive report to Consumer Affairs as to my satisfaction with Honda's customer service..

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    Reviewed Feb. 6, 2009

    I was driving home from school late one night on the freeway, when all of a sudden my passenger side curtain airbag deployed. Due to the surprise of the deployment, I swerved nearly side swipping the vehicle to my left. I even had the CHP called in reference to possible debris on the road. CHP got back to me and said that nothing was found in the area. Therefore I didn't hit anything on the road.
    I filed a claim with my insurance company and they said it was a manufactures problem. I then took my 2003 Honda Accord to Unicars Honda to get an answer for the deployment. They then charged me $102.00 just to tell me that there was no impact and the sensors registered deployed. Unicars Honda gave me an estimate of $5,000.00 or more to fix my car. Unicars Honda did not make any attempt to take responsibility for the manufactures malfunction. They would prefer I pay out of pocket to further diagnose the problem. Unicars Honda also feels that it is the insurance companies responsibility to prove that it is indeed a manufacture malfunction. My insurance company also says the car is not driveable due to the airbag deployment. This is our only form of transportation. My daughter who is 4 years old, my boyfriend and I all depend on this car for our jobs and school.
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    Reviewed Feb. 4, 2009

    February 4, 2009
    Honda America Motor Co., Inc. Automobile Customer Service 1919 Torrance Boulevard Mail Stop: 500 – 2N- 7D Torrance, CA 90501-2746 Re: Honda Odyssey Transmission Dear Sirs: The purpose of this letter is to make you aware of my dissatisfaction with the performance and durability of my Honda vehicle. I am currently and have been the sole owner of a 2002 Honda Odyssey Minivan. On the evening of January 26th, 2009, as I was driving home from work on an area of road where the traffic was cruising at 60 miles per hour, I felt a huge lunge in the vehicle. I was thrown forward, then backward against the headrest and the RPM’s and speed of my car dropped considerably. It was, as I found out, a broken transmission that had caused the issues with the van. With any other vehicle, I would have not had a second thought about the problem and trudged onward thinking “it was time for something to happen�, as the van has 129,000 miles on it. However, when I purchased this vehicle, I researched the available brands and purchased a Honda. This was my first Honda purchase, after having always driven GM products. I purchased the Honda product due to the incredible reputation, not only for durability, but for performance. As I stated, I am extremely dissatisfied at this point with the durability of my van and am very uncertain about the future performance of the product. Upon talking to the repair attendant, I was made aware that “a lot� of Honda minivans have transmission issues. I took it upon myself to research that claim and found that indeed, Honda Odyssey minivans between the years of 1999 and 2003 did have major transmission flaws. I was also surprised to learn there had been a class action law suit 2 against Honda America due to the known transmission flaws in the minivans for the years referenced. My Honda falls into this year category that has full and legal documentation that there were known flaws with the transmission of the Odyssey minivan. I have self determined that the Honda America Motor Company continued to produce and sell the flawed minivans to the unknowing public based on the research cited above. Consequently, any transmission part replacements or a new transmission for my van will be with the same flawed transmission design as the years afore mentioned. By all accounts, a new design was not manufactured by Honda America until near the 2007 models. The dealership has declined to contact Honda America on my behalf. I was told that there was nothing Honda America would do, that it was my problem and the van had too many miles over the mileage allowed in the class action law suit. I take offense to this as a known transmission issue is a problem of the Honda America Corporation, not the consumer who purchased the product in good faith. Upon researching, prior to purchase of the Honda automotive product, I was under the impression that a Honda vehicle, known for quality and reputation, would have few minor problems and no major problems with regular upkeep and performance for well near 200,000 miles. Unfortunately, that is not what I have experienced and I believe the reason is due to the faulty transmission that the Honda American Corporation continued to manufacture, all the while in full deceit of the purchasing public. I have attempted several times to contact the toll free number listed on the website for Honda America, however, the holding wait time has surpassed that which I believe is customary. I have deemed that Customer Service has accepted the practice of deferring any phone calls in which the “transmission problems� option is picked in the operational menu. It is at this end that I am writing this letter in the hopes that someone will make recognition of my dissatisfaction. Please note that at this time, I am requesting full reimbursement for the rebuilt transmission and the labor necessary for the minivan to be brought to a working order. This request is solely in relation to the faulty original transmission for the year 2002 Honda Odyssey Van that Honda America sold to me through a United States Dealer with full knowledge of transmission flaws. This vehicle possesses the VIN Number of 5FNRL186X2B046923. I will be happy to provide an invoice upon correspondence that Honda America is willing to adhere to what I understand is the company’s long standing tradition of standing behind the product made and distributed to the American public. 3 I respectfully request a written response to my inquiry and I look forward to that response. Please be aware the way in which the Honda America Corporation handles my dissatisfaction will in fact determine if I will ever purchase a Honda automotive product again. I also respectfully ask you to consider the fact that as I have many friends and family who also buy automotive products, the way in which Honda America deals with my dissatisfaction will determine if I speak highly or ill of the Honda America Corporation in the future. This dissemination of information as a consumer to a potential consumer, either in being positive or negative information, plays into a customer’s buying decision, as you already are aware. Should your representative be willing to discuss this matter, I may be reached by telephone at 601.546.2992 (hm) or at 601.942.8493, however, at any rate, I do respectfully request a written response to this letter. I do trust that Honda America will do the right thing in this matter since, as stated, the flaws in design were a known problem that Honda chose to continue to manufacture and distribute. Unfortunately, this continued distribution of known flawed products seemed to be with no regard not only to the consumer’s financial obligation in the purchase of a vehicle, but also blatant disregard to the consumer’s safety. I may be reached by postal mail service at 144 Shiloh Oaks Road, Pelahatchie, MS 39145. Thank you in advance for your time and attention to my request and concerns.
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    Reviewed Feb. 3, 2009

    I bought my second Honda Accord EX and the Transmission went out. I did all my service myself except the 100,000 mile check up which Honda did. The Transmission had to be replaced. I paid Honda 2,850 dollars to replace it. Since the car had over 100,000 I paid with no complaint. Then my son, who is in the Navy, had his transmission go out in his Odyssey, and Honda fixed the transmission, which was great. I talked him into buying a used Honda Accord with all the records with it. Now the transmission has gone out on that car and he went to the Honda dealer to see if he could get some help from Honda and he was refused. He is in the Navy and has four childern. I WAS A HONDA MAN,BUT NO MORE. I have talked to many people who are having transmission problems. It appears to be the 1999 thru 2003 group. If you look up consumers report they all have transmission problems. A big company like Honda should help these people with a discount replacing these transmissions. If Honda recognizes the problem I will go back to Honda if not I'm going AMERICAN
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    Reviewed Feb. 1, 2009

    On 01/27/2009 I let my daughter borrow my 1998 Honda Accord SE. She hit another vehicle from the rear the airbag on the passenger side deployed, but on the driver side the airbag never deployed. My daughter hit her head and when the LMS got there she was having a seizure from the impact of the accident. It was serious enough that the LMS put her on a helicoper to Flowers Hospital in Enterprise, Al because they thought that she had a head injury. I look on consumeraffairs and seen since 2003 there has been accidents after accidents and nothing has been done. I feel that when I allowed for my only child to borrow my vehicle I did not know I was putting my child in a death trap. When will this stop!!! and when will consumeraffairs make this known to the entire world!!! Because Honda is rated one of the top rated vehicle's. Who is protecting us!!!!
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    Reviewed Feb. 1, 2009

    On 01/27/2009 I let my daughter borrow my 1998 Honda Accord SE. She hit another vehicle from the rear the airbag on the passenger side deployed, but on the driver side the airbag never deployed. My daughter hit her head and when the LMS got there she was having a seizure from the impact of the accident. It was serious enough that the LMS put her on a helicoper to Flowers Hospital in Enterprise, Al because they thought that she had a head injury. I look on consumeraffairs and seen since 2003 there has been accidents after accidents and nothing has been done. I feel that when I allowed for my only child to borrow my vehicle I did not know I was putting my child in a death trap. When will this stop!!! and when will consumeraffairs make this known to the entire world!!! Because Honda is rated one of the top rated vehicle's. Who is protecting us!!!!
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    Reviewed Jan. 27, 2009

    My check engine light came on on my 2001 Honda Civic LX 2 days ago. It has 84,000 miles and only routine maintenance repairs so far. I was informed I need a new torque converter (transmission) and that it will cost over $1700.
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    Reviewed Jan. 27, 2009

    I purchased a 2007 Honda Civic EX. The tires have shown rapid wear. After only 22,000 miles I had to replace the tires.
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    Reviewed Jan. 21, 2009

    I have a Honda Civic Ex 1996, which I gave it to my Father-in-law. The problem was, I lost the original key with remote to the car and have a spare to use ( I thought) but the spare didn't work. So, my father in law sent it to Honda dealership/service in Passaic, NJ Garden State Honda in River St.to see whats going on (to reactivate since its a spare remote) and the front desk said she will charge me 100 dollars for re activation and she also stated that it must be the battery on the remote or the car that its not functioning right.Prior, to that I changed the remote with the brand new battery, and the car just had a service on their service area 2 weeks ago, everything was good they said, and my in law even showed them the receipt that it was just serviced.So, anyway, I t's the spare remote it should be working,right? my father in law told them too that you're giving us a spare remote that doesn't work and bring it over to you to fix it and you have to charge us? that rediculuous! They said that their is a reset button under the hood in order for him to start the car, which we can't find it. Also, they said to bring the car back to them.... but its terrible. END.
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    Reviewed Jan. 18, 2009

    I have 89,000 miles on my 2003 Honda Civic and it already needs a new transmission. What happened to realiable Hondas?
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    Reviewed Jan. 18, 2009

    Just wanted to add an update to a previous complaint I made. We had to have the transmission replaced in my daughters 2002 Honda Civic. Honda America paid 30% of the repair costs so I was out of pocket 1600.00. We picked up the car on a Tuesday afternoon and my daughter drove it back to work. That night while driving home the vehicle broke down again. We called the dealership and reported the problem to them. We had to have the vehicle towed to the dealership that night and she was given a rental car. The next day we were advised that the transmission they installed was bad and that they would have to install another one. They also advised her that they put a dent and scratch in her bumper and were going to replace that.
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    Reviewed Jan. 11, 2009

    The front driver's side coil spring on my 1999 Honda Odyssey minivan broke. Luckily the vehicle wasn't moving very fast when this happened. I believe this is a common complaint for this minivan. Honda need to recall and do the right thing. The repairs can't be done anywhere else but the Honda dealers. I took this to the dealer and I was told that the entire strut assembly needs to be replaced as Honda doesn't sell only the springs. Also I was told to replace both the front struts as replacing one will make the vehicle out of balance. Thus this is a very very expensive repair. Honda should at least cover part of the cost.
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    Reviewed Jan. 8, 2009

    My dad bought a 2002 Honda Civic new and sold it to my daughter in 2006 so that she could have a dependable car. Monday, 1/5/09, without any warning while driving home, she couldn't get the car to go faster than 20 miles an hour. She as able to limp it to her sons daycare. They vehicle has been regularly maintained and has given her any problems before. It has 87,000 miles on it.
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    Reviewed Dec. 31, 2008

    we complained to Honda dealer that our van's sliding door is getting stuck a lot. They told us that it's out of warranty so we would have to pay for repair and parts out of pocket. Our van is 2003 and has 80k miles. Out of all the choices we had in purchasing a van, we opted for Honda based on their good reputation.
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    Reviewed Dec. 30, 2008

    I believe that my 2008 Honda Civic Coupe has a blind spot on the rear driver side where the small slanting window is. I have driven without an accident for over 40 years and have not received a ticket for 30 years.
    In 5-08, I traded my 2001 Acura for a 2008 HOnda Civic Coupe. 3 weeks later I was a tricky intersection making a left turn and did not see the car coming and turned it front of it. I had 9 friends that know the intersection in Vallejo California that told me how tricky it is. I tried getting statistics on accidents there from the City of Vallejo, California but no-one would respond.
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    Reviewed Dec. 22, 2008

    I was in a bad accident in my 03 Honda CR-V. I hit a Dodge Durango going 40mph. The impact was all front end for me and the air bags never deployed. WHAT!?!?!?! Thank God my daughter and I were both ok.
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    Reviewed Dec. 16, 2008

    I recently purchased 2005 Honda Civic Hatchback SI. Without a seat belt clip at the top outside edge/corner of the seat, the seat belts are extremely difficult for both the driver & the front seat passenger to reach.
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    Reviewed Dec. 8, 2008

    I own a used 2003 Acura MDX. The mileage just turned 72,000. During the latest servie session, the mechanic showed me the serpentine belt and told that it was a little shiney and should be replaced before the 80,000 mile service. This is because the timing belt is made of the same material andwill wear at approximately the same rate.
    This mandates the replacement of BOTH belts during oe before the 80,000 mile service OR IT WILL VOID THE WARANTY ON THE ENGINE. Any damage caused by the timing belt failure will not be covered. He also pointed out that if the timing belt should break, it would almost completely destroy every moving part in the engine and possibly the transmission as well. The estimatedcost for the service would be between $800.00 and $1000.00. The service manager confirmed this. I always thought that all internal parts of the engine were covered by the warrany. what do you think? Note that I optioned for the Certified warranty to 100,000 miles and also bought the Extended warranty to cover all other contingencies. Thought I was covered on all sides!!! I guess I was mistaken.
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    Reviewed Dec. 6, 2008

    Rear differential on all wheel drive was contaminated they sent a service bulletin out look it up under Service Bulletin 07-024 issued on 10/03/2007 includes many years of Honda crvs. it effects the all wheel drive when making a sharp or tight turn at low speeds. It should have been covered under the warranty which I even purchused an extend bumper to bumper warrenty but they charged me 258.23 dollars to fix it and would not refund me my full amount when confronted with this notice right from the Honda Corp. Then Honda Corp would not give me a full refund either. The manual says car needs rear differental serviced in severe weather every 60, 0000 miles mine had 29,0000 on it. Still waiting to hear from my second complaint sent in to the BBB about this. There is also a website with hundreds of others who have had this same problem with the CRV some have had good results from their dealer, but I have not from Honda Miller.
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    Reviewed Dec. 6, 2008

    I was in an accident today. The road's speed limit is 55 so I am extimating that the crash was about 35 miles per hour. I rear ended the car in front of me and my air bag did not deploy. I now have severe back and neck strain and pain.
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    Reviewed Dec. 4, 2008

    On Turlnpike 1999 Honda Passport Suv was going out of control. Upon turning to residence, auto made loud noise. Upon inspecting vehicle noticed the entire frame was corroded and rusted, as well as rest of undercarriage and other frame. Had 4 yr old grandaughter with me. Luckily, we are alive.
    Had auto towed to Lundgren Honda dealership in Auburn, MA. Ass't Manager states all yrs working for Honda never seen anything like this ie frame corroded and breaking. He told me to call headquarters and let them know what happened. They gace me a case#no32008-11-2401915, was told they would contact Honda dealership. They didn't call them. I called headquarters back, they assigned me another case# n012008-12-0101214. I rec'd call 12-1-08. She states she was case district manager for Honda headquarters. She advised me my warranty was expired. I explained the Honda was always maintained, in excellant condition and I disagreed with her when saidthere is nothing she can do, to read my manual. I advised her I did and I also read that all undercarriage was partially protected with rust protection. Again, rudely stated nothing she can do for me. I called Lundgren Honda where my car is. He advised me he had message on his voice mail and it was abrupt and he was not very happy. He states he was going to call her Mgr.
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    Reviewed Dec. 3, 2008

    We took our Odyssey for the recall servicing. Honda replace the transmission with a rebuilt trans. Though the trans. lasted a little bit over a year but barely put in 35,000miles and stoped working again. Honda refuse to do a good will deed on their own transmission problems. Claiming their not under obligation, the van is no longer under warrenty. I dicovered just how disappointing Hondas are. Honda's does not take responsibility over their not so reliable parts or makings of their products.
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    Reviewed Dec. 2, 2008

    After three years of perfect payments life happened and I was not able to make car payments on time. I contacted Honda to discuss options and things seems to get worse. I have never been provided a payment book from Honda. The ONLY option they provided me with making payments were online. Once I fell behind, that option was taken away with no other alternatives offered by Honda other than making me pay extra to send payments via western union thus costing more than the payment amount. Attempts to send payments including the western union payments have resulted in Honda sending payments back not accepted. I've recorded these and have a large file of them. In the meantime, Honda has contracted with other services that have made no attempt to contact me, but rather they have come to my residence and contacted family, coworkers and neighbors as well as to may repeated calls to them. When they discuss my account with these individuals they openly discuss all aspects of my account, claim that there are pending court cases on me (which have been confirmed as lies) and generally discuss the entire aspects of my account openly to anyone in violation of my Federal Privacy Rights. I have recorded voicemail and conversations from these parties stating they are calling on 'behalf of Honda' or as 'Honda representatives'. I also have a long list of witnesses who will testify as to the confidential information that was openly disclosed with them. I have contacted Honda and informed them of these violations and have been hung up on repeatedly without any attempt at resolution to these violations to my privacy.
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    Reviewed Nov. 27, 2008

    I purchased the car in California in 2005. It has less than 19,000 miles and the air bag sensor will not go off, this sensor is a known issue with Honda and no recalls have been done to fix this issue. Several complaints have been filed with the NHTA already. The internet is loaded with complaints from buyers spending hundreds of dollars and getting nowhere on this issue.
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    Reviewed Nov. 26, 2008

    ON 13TH NOV.I BOOK A NEW CIVIC HYBRID CAR ON PINKCITY HONDA JAIPUR(RAJASTHAN) INDIA.I HAVE DEPOSITE ONE LAKH RS.ALSO.THAT TIME THEY PROMISE ME TO DELIVER THE CAR WITH IN A WEEK.BUT UP TO NOW THEY ARE UNABLE TO DELIVER.MY NAME RAMCHANDRA AGRAWAL.MY RECIPT NO. IS 34706
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    Reviewed Nov. 24, 2008

    The Honda Minivan rocks! I was hit on the drivers side sliding door while going 40mph through a green light. (Other driver's fault) My van rolled upside down, skated along the road and landed right side up - and I am fine!! My side air bag went off and the whole side of my van is crushed -all the windows imploded - the roof is crushed but my seat belt held. In my photos you can see the steal beams still holding - and so, thanks for making a live saver of a van!
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    Reviewed Nov. 20, 2008

    Transmission is slipping and not engaging into drive. It's a known Honda issue that has not been recalled. The solution for this is $4500.00 for a new transmission (per Honda) THEY should pay for it, period.
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    Reviewed Nov. 4, 2008

    I bought A Honda CRV from Transport Honda Fort St John and was originally told it was a Certified used Honda which it was NOT come to find out they can not sell certified used honda, They sold me what they call an inspected honda used vehicle (Really not the same thing) which I don't even beleive was inspected as they can not produce for me an inpection sheet. My first Big clue there was a problem is when on a recent vacation My serpentine belt snapped at that point I had put mabey 15000 KM on the car since purchased, I towed it to a honda dealer ( which by the way I never take it anywhere else and never refused any work a honda dealer had suggested) and they informed me that I still had the original belt on there (At 130000 KM) and that there were many large chunks missing from the belt, I still have the belt and there is no way that that happened in the amount of time i've owned the car I've verified this with many mechanics. I even have a receipt showing that transport honda noticed chunks missing from my serpentine belt and did nothing about it. So now I'm doubting that they inspected the vehicle at all, and the most annoying thing that happens with it is that my check engine light keeps popping up ever since transport honda fixed my E.L.D so I have to bring itt in at the very least once a month if not more often to get the light turned off.
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    Reviewed Nov. 2, 2008

    I went into work and parked right by the side entrance, at 10:30a the facilities guy came out and told me my back window had shattered. before i went into work the back window was fine and in a matter of 3 hours it had completed shattered into numerous little pieces. I called Honda in San Diego Mission Valley adn they were extremely rude= offering no help to find someone to help me and said a back window would never shatter unless it was hit VERY hard. i think its a defect in the glass- or due to the defrost because i had it on that morning due to fog from a rain.
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    Reviewed Oct. 29, 2008

    I purchased a 2008 Honda Odyssey in February of 2008. The radio kept blowing fuses in September. I took the van to price honda 3 times for service for the issue. they finally determined that the radio was defective. they replaced it with a new radio. one week later the radio shut off and smoke started coming from the radio and dashboard. i quickly got my 2 kids out of the vehicle. within a few minutes the fire spread and completly destroyed the vehicle. price honda and corporate honda refuse to admit error on their part and are currently waiting on inspections of the vehicle. their preliminary inspections did not help since the entire vehicle was nothing more than a metal skeleton after the fire. i believe that the service record and the fire starting from the location of a recently replaced electronical piece of equipment makes it clear why the fire started. either honda has a faulty product that needs to be recalled or price honda has a faulty service center that installed it incorrectly.
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    Reviewed Oct. 20, 2008

    2003 Honda Civic Hybrid CVT Transmission is defective, should be recalled. Honda corporate and dealerships know this and refuse to act properly to correct defective product. Is there a class action lawsuit against them for this defective product?

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    Reviewed Oct. 2, 2008

    The last 4 July, I was driving with my two grandchildren slowly because them when suddenly the car start accelerated until I take a bis velocity. I couldn't avoid a car who was at front, the driver was extremely bad, almost die in the crash. My grandson both was injured, the little one had one fracture of the femur. Well later, I knew it was a problem with the software of the Honda who has taken lot of lives and is called unintended acceleration and some car are presenting this problem. I have a very serious legal problem because I damage a person. I want somebody give me an explanation because I could die in this stroke. Thank you, anticipated.

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    Reviewed Sept. 9, 2008

    I have been taking my families vehicles to Rock Honda for service. we purchased two new Honda's from them as well. Jim Boyd and the service department have always been very courteous and professional. this goes for the sales department as well. one morning i was on my way to work. i had contacted them because my vehicle had started to make a strange noise, they told me i could come right in. i brought in the vehicle, they provided me with alternate transportation and got me on my way. The service advisor called me that afternoon let me know what the problem was and that it would be ready later that day. i picked up my vehicle later that evening and had everything explained to me. i really appreciate how quick they were able to get me in and on my way. i will continue to use rock honda for my service needs and will definately continue to reccomend this dealership.

    i

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    Reviewed Sept. 2, 2008

    I made the mistake of doing business with David McDavid Honda in Frisco. The first hint of a problem was when the sales person quoted me a price of $599 to install body side molding. I declined and when I got home checked internet pricing at $266. Second, after owning the car for a week the finance person called and said they were raising my apr % from 3.9 to 4.9. Then the final kicker was when I returned the vehicle to the dealership for window tinting and installation of the molding...they wrecked my car, and instead of telling me on the phone, they waited until I was driving through the car wash to notify of this incident. I find the whole group at this dealership to be the most dishonest I have ever dealt with. I left the car with them, and told them they could deliver it to my house when it was completely repaired. I have NO IDEA when I will get my NEW car back. The dishonesty starts at the top with the GM & Service manager. Honda is a good car, but this dealership is the worst of the worst.

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    Reviewed Aug. 27, 2008

    2001 Honda Odessey right front coil spontaneously broke and pierced the right front tire while parked in the driveway.

    The coil,strut bearing and tire needed replacement and due to the fear of this occurring on the left side of the vehicle, the same repairs were made to the left side Cost of repair without the tires was $544.30 with labor. New tires for front were $183.42.

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    Reviewed Aug. 27, 2008

    I purchased a new 2007 Honda Shadow Spirit 750(motorcycle)and two weeks after I had it in my possession, it cut off while I was riding with no prior indication that something was wrong. Well I thought it was maybe a fluke so I did not take it back to the shop then. About 1 1/2 weeks later, just before it would be one month old I was riding on Interstate 75 on my way to the dealership to buy something for my bike and it cut off in busy rush hour traffic fortunately, I was able to get over to the medan before someone ran me over. I called the dealership and reported the incident after a Hero unit came to assit me and was unsuccessful. My brother came and got me and the bike and took us down to the dealership where they kept the bike for a couple of days and said that they could find nothing wrong with it. They insinuated that it may have been out of gas but the Hero driver checked that and also put more gas in it just to be sure. Upon attempting to give me the bike back I spoke with the GM, Buddy and expressed my serious concern for my life's potential danger being on this bike and I expressed that if I took this bike back again and it did the same thing that I did not want that particular bike again that I wanted something else to feel safe on. One week later I hadn't ridden my bike because of bad weather, I attempted to go riding and my bike would not start, I went and bought a slow charger and the bike started after charging, I rode over to my friends house and stayed for a couple of hours and the bike would not start up again. I took the battery back to the dealership to have the battery tested and they stated that there was a bad cell on that battery and gave me a new one. It was time for me to take my bike in for my first servicing after 600 miles, I never made it to the dealership. After work on August 11 or 12th 2008, I was on the same stretch of Interstate 75 when my bike shut off one again. Frantic I called the dealership and they sent someone on their way to pick the bike up. While waiting two separate gentleman stopped to assist me along with the same Hero guy that helped me the first time stalled on I-75. The gentleman from the shop took a long time to arrive. I would beleive that was due to the rush hour traffic. It was scorching hot and we were in a fairly hazardous part of the freeway so, the two gentleman that stopped to assist me helped me get off the expressway to a safer area and the dealership personnel picked me up from there. The next day I went up to the dealership and spoke with the GM - Buddy and expressed that this was the third time that bike had cut off on me for no apparent reason and that for my life's safety I would not take it back again, I just wanted a bike I could ride it was brand new and I had secured myself with the additional warranty maintenance and Gap insurance just for my own protection and now my bike has spent more time down that me enjoying riding it. On Saturday, August 15th, I went up to the dealership to check on the status of what was going on since no one had contacted me in the past few days and I was constantly calling and getting no feed back. I spoke with Nick the salesman and Buddy the GM. Buddy said there was one of two things that could happen. I could let them repair what they thought was wrong or I could go let Nick set me up with another bike. I chose to go with Nick with a feeling of ease regarding my safety. After completing my business with Nick he said my bike should be here in about a week, well the week came and went without hearing from the dealership. I then contacted Nick and he said they were trying to figure the best way to handle the situation with causing me hardship, I'm not sure what he meant by that but he assured me that they were on the situation and that he would follow up and call me back. Well three days passed and I heard nothing, now realize the summer season for riding is quickly leaving us and I haven't spent enough time with my new bike that rode as if it was on it's last leg going to the motorcycle grave yard. Well on Monday August 25, I contact someone named Justin in the finance department and he was going to call the dealership and follow up for me but I tried to reach him repeatedly only to find out he is on vacation. Now I get a call from Nick at the dealership on Tuesday, August 26th and he says that the Service manager is going to give me a call, they don't want to give me a safe bike, they want to assume that the problem is fixed and give me the same bike back again, note: we've already been through this procedure and I still was put in harms way out on the freeway. I have spoken with Clark Howard's office and they were able to give me any relative information because it is a motorcycle issue and not a automobile. Now I am writing to you for any valuable resource. PLEASE HELP, IF THERE IS SOMETHING I CAN DO, PLEASE TELL ME I'M AT MY WITS END AND OUT OF RESOURCES EXCEPT TO OBTAIN AN ATTORNEY, AND I DON'T THINKS THAT WOULD BE NECESSARY IF THE DEALERSHIP WOULD JUST UNDERSTAND THAT, THAT BIKE HAS CUT OFF ON ME THREE TIMES WHILE RINDING IN TRAFFIC IN WHICH I COULD HAVE GOTTEN RAN OVER BY OTHERS. I'M STARTING TO FEEL AS IF MY SAFETY IS OF NO CONCERN TO THEM AS LONG AS I CONTINUE TO PAY MY PREMIUMS. And this is why I'm writing to your office, I don't know if I have a leg to stand on. Thank you in advance for any assistance you may be able to offer me.

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    Reviewed Aug. 23, 2008

    I bought a Honda motorcycle from an authorized dealer, august 2007, the next day, it had to be towed back, because it wouldn't run. They replaced the battery and released the bike to me. 2 days later it had to be towed again, because it wouldn't run, this time they replaced an electrical part and released the bike to me. within 2 weeks the bike was dead again and was towed in, this time, a loose connector was found to be the culprit,

    earlier this week, I brought the bike back to the same dealership, because the electrical system was again malfunctioning. They determined that the part that they replaced less than a year ago, was again faulty! this time to top it off, the part is not available at this time!

    I felt from the beginning that this bike was a lemon, I've experienced nuts coming loose, bolts disappearing, all on a high performance motorcycle! Not reassuring when on the track at 180mph! I don't feel safe on this bike and I'm afraid I'm just stuck with it. still not paid off, so cant sell it, for what I owe. what are my options?

    I feel unsafe on this high performance motorcycle, but I can't even sell it! market price is lower than what I owe on it..while this bike is in the shop AGAIN, I may loose hundreds of dollars in additional fuel money. Main thing is, I feel unsafe on this bike.

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    Reviewed Aug. 19, 2008

    transmission started to buck, I took in in to an authorized independent repair shop and of course it was ok when he took it for a ride, he changed transmission fluid saying that if that didn't fix it we would need it replaced, next day wife drove it home because she was afraid of getting stuck on highway

    called honda with no luck, said they would work with us, sounded like a ploy to get us in the shop so we haven't done anything yet, they wanted 3700.00 for a reconditioned transmission and another 1500.00 for the 105000 mile service! we are still deciding on which route to take, car has always been a glutton for service at least more then any other car I have owned!

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    Reviewed Aug. 17, 2008

    In 2005 I bought a certified pre-owned 2002 Honda Passport for my son with the extended warranty. We have serviced the vehicle and frequently checked fluid levels under the hood between oil changes. Two months ago the engine developed a loud noise and had to be towed to the nearest Honda Service dept. where their mechanics diagnosed a slung rod and would have to have the engine replaced. Since the repair was about $4000 they had to get the Honda Care field adjuster inspect the vehicle. Unfortunately, since the dipstick showed the motor was 1 1/2 quarts low of oil, he said the motor would need to be taken apart, at the owner's expense to see if they would cover. The Honda service department manager did not recommend this because this would cost me hundred of dollars with no guarentee that Honda Care would pay.

    The Passport has been in the Honda shop for two months with nothing being done. I contacted Honda customer relations and they state this is not their problem since not original warranty (3 yr./36K mi.) but a Honda Care problem. I contacted Honda Care and talked to a guy named Don, who refused to give his full name. Hewas very rude and implied the problem was not maintaing adequate oil level. Note: the oil had been checked about 2 weeks beforehand. Plus the oil-level light never came on. loss of use of vehicle past two months plus, I may have to pay for a very expensive repair in a vehicle still under warranty.

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    Reviewed Aug. 17, 2008

    In 2005 I bought a certified pre-owned 2002 Honda Passport for my son with the extended warranty. We have serviced the vehicle and frequently checked fluid levels under the hood between oil changes. Two months ago the engine developed a loud noise and had to be towed to the nearest Honda Service dept. where their mechanics diagnosed a slung rod and would have to have the engine replaced. Since the repair was about $4000 they had to get the Honda Care field adjuster inspect the vehicle. Unfortunately, since the dipstick showed the motor was 1 1/2 quarts low of oil, he said the motor would need to be taken apart, at the owner's expense to see if they would cover. The Honda service department manager did not recommend this because this would cost me hundred of dollars with no guarentee that Honda Care would pay. The Passport has been in the Honda shop for two months with nothing being done. I contacted Honda customer relations and they state this is not their problem since not original warranty (3 yr./36K mi.)but a Honda Care problem. I contacted Honda Care and talked to a guy named Don, who refused to give his full name. Hewas very rude and implied theproblem was not maintaing adequate oil level. Note: the oil had been checked about 2 weeks beforehand. Plus the oil-level light never came on.

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    Reviewed Aug. 13, 2008

    I leased a new 2008 acura mdx on 07-28-08 , on 08-11-08 the car broke down the transmission get stucked and did not move , also the keys get stucked in the egnition so i could not leave the car , i waited for 2 hours for the service to come and toy my car to the dealer, i felt so bad about the car and felt sorry for my self after paying all that money to drive a new car, also at the car dealer no body seems to care about what happened ,all they say will fix your car and we will call you.

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    Reviewed Aug. 6, 2008

    They made us wait for 2 hrs for an oil change. Initially we told them that we had a doctor's appt. which would require that they have to get the oil changed in 2 hrs. when 2 hrs came, they said they ran behind and that we are on the list which would mean at least another hour of waiting. My husband said i have to go to my appt. so they were rude and released his paperworks. 2 minutes later, my husband called me and i said i can pick him up so let them work on the oil change since he's been waiting for 2 hrs already. they told him he has to stand back in line...which means they can not get to the car until later evening or tomorrow. In short, they wasted our time and were rather rude about it. They knew we could not afford to be late and they reassured him they will get in done in 1 hr45 min. they basically were very inconsiderate about their customer's concerns and very unprofessional. we want other people to know this so that they won't be missing an important appt which we had. It took us 2 months to get that doctor's appt. thank you.

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    Reviewed July 21, 2008

    i have leased a brand new car from them on 5/30/08 and aftre a month i started to have big problems with it. it shut down on me on 6/30/08 when i called a towe truck and brought it to th edealership service department to see what had happened to the car.charged my battery and let me go saying that the battery was a lilttle loose. right after a week the car wouldn't start on me again n i had to go through this frasturation once again. i called the same towe truck n had towed it to the same dealership. they kept it for 2 days n when i was going to pick it up the manager claimed it wouldn't start again. finally after 3 more days they change dthe immobilizer n called me up again to pick it up. after 2 hours since i picked up my car it shut down on me AGAIN. i dont know how they had fixed it but it seems that the car is deffected. after a couple of hours the car had started and the next day it dies again. i have spoken to th emanagers every time this would happen and they only tell me lies and promises that the car would get fixed. its a brand new car this shouldnot happen to it after 1 month. its a lemon car but they are not giving me a new car. it has been a week since my car is in their shop again and they are not doing anything about it. the service is horrible, i have to call thousands of times until th emanager would pick up the phone to speak to me. i feel very much ignored and descriminated since i am a female. i know if there was a male on my place they would either fixed th ecar already or given him a new one. it is very inconvinient for me to go through the same problem over and over where i get stuck calling a towe truck and getting to work late.

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    Reviewed July 7, 2008

    My 2002 Honda Odessey has developed rust in the doors at the front. It is an weel established problem with Honda as a service bulletin has gone out to all dealerships. Honda Canada will cover $800 of the repair but I have been told by 5 collsion shops that the rust will appear again. The only way to solve this problem is to get new doors. I went to a dealership while on vacation lasat summer when the car was still under warranty. The individual that looked at it, said to take it up with regular dealership when vacation is over. We did and found out that the warranty was up on this problem.

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    Reviewed July 6, 2008

    just wanted to say i ma not very happy with my 1999 Honda oddyessy and will never buy another Honda again ever! i am now putting in a 3rd transmission. the fist one went out at 120000, the 2nd at 230000, however i was still able to drive it but at reduced gpa and lots of jerking and slippage for an additional 20000 miles. now its in my garage and since i really cant part with anymore of my money.

    i will do the repairs myself and after i get it on the road again, you can bet i will place a big sign in the window show-casing how faulty Honda is. if i can just stop one person from buying a new honda, my odyessy can go to its grave happy. due to the high repairs cost the first time my transmission went out i had to get a second mortgage on my house to cover something honda should of fixed for free.

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    Reviewed June 23, 2008

    I purchased a certified vehicle from this dealership with an extended warranty. The car was suppose to come with a carfax report as a benefit and peace of mind as a certified vehicle. My carfax report was withheld from me, and later after experiencing ride problems I did some investigation on the vehicle through carfax and learned that the vehicle was in an accident with the previous owner. I asked the salesperson has this car been in an accident and he specifically said NO. The salesperson was dishonest about the car and I'm concerned about my safety in the car while riding. I contacted the dealership and filed a claim, and I was told a claim agent would contact me within 1 to 2 days, but I haven't received any written contact or phone call concerning the matter, during the time frame that I was given that a claim representative would get in contact with me.

    The car was rear ended according to the police report with slight damage reported. The car still has some physical characteristics of the car being damaged when I inspected the physical condition of the car more closely. The bumper is not properly placed on the vehicle. The bumper shows some misalignment that signifies that the bumper was not properly replaced. I am concerned about the rear frame and what else might not be properly fixed. The car had paint peeling on the rear bumper that shows that the car was not properly repainted. I noticed that the back wheels seem to have a feeling of sliding off and under the vehicle and the car has a feel of wobbliness in the rear even after a (2) four wheel alignments, and (2) brand sets of brand new tires, to eleviate the problem.

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    Reviewed June 10, 2008

    Vehicle in question is a Honda Passport that my mother (78 yrs. old) purchased 3 years ago. The frame is completely rusted away...gone, nothing left. She has no money to buy another vehicle. and Honda's response is that it is out of warranty. No kidding? But a 12 year old car should not have a rusted out frame. My son drives a 1972 VOLVO it's not rusted out. I can't believe this is the only Passport, parts made by Isuzu, that has this problem

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    Reviewed June 1, 2008

    I lost my keys to my 2002 Honda CB900F2 which has a Honda immobilizer factory fitted (HISS) and they want almost as much as my bikes worth to get me back on the road. Why do Honda US bikes not have this ridiculous immobilizer and we in the UK are stuck with it?

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    Reviewed May 30, 2008

    I was thinking of buying a honda unicorn I dropped in at the showroom of "ARYABHANGI", one of the dealers of Honda two wheelers located at aluva in kerala, india. I was really disgusted and it was very unfortunate that the response from the showroom employees was really pathetic. I felt that they are not promoting the sales in a good manner and they are not bothered about customer satisfaction. Its as if they dont want us to buy a motorbike. In todays world,where the motto is customer satisfaction, behaviour of such type is really intolerable.

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    Reviewed May 29, 2008

    i have 350 honda atv which is used to ride through my pasture to my fishing spot which is a little over a 1/4 mile.i have had the rear seal on the engine replaced twice at my exspense.well it is leaking oil again it lasted 8 ours of use the first time and less than 5 hours this time.i do not have more money to thrw away what do i do?

    I am 58 years old and have throwed 600.00 plus dollars away having a atv fixed that i take excellent care of. I am a worry wart and this is about to get the best of me

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    Reviewed May 14, 2008

    99 Honda Odessey had electrial ignition switch recall. Dealer said item was fixed in 2002 under the recall with previous owner. Problem with car stalling at any time (middle of highway at 60 miles an hour) is a safety issue and has started again. Said they would not fix problem second time under recall and that I would have to pay. Defective parts and poor design seems to be their responsibility not mine. I think they should be liable.

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    Reviewed May 13, 2008

    I bought my car from this dealership and I have Michelin tires on my car. Now the tires went out in 23 -25000 miles and the warranty is only 12000 miles I've emailed Michelin and heard nothing yet> I really don't know when the dealership is telling the truth. Even my brake pad on front and back went out in 8 on months. I was told by other honda dealer that the rotors where under warranty. So now I don't know what to do.

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    Reviewed May 8, 2008

    I sent a letter concerning my vehicle having rust problems that I feel should be investigated by Honda. I feel it could be a defect in the metal as there is no rust anywhere on the vehicle except the frame. The rear strut broke loose from the frame of the vehicle which had I been traveling on the highway could have caused me to have an accident. Luckily I was driving in a parking lot at the time. I had planeed on keeping this vehicle as it just turned 100,000 miles. It is paid for and being in good condition had no reason to purchase a new vehicle. Mr. Tumanian said they had no other complaints of the frames rusting, but didn't offer to have mine investigated either. I think that is the least they can do. I am aware of other vehicle manufacturers having rusting problems and are investigating the situation or are compensating the individuals for there inconvenience. All I am asking is for Honda to send a representative and check my vehicle to see if there is a defect in the metal the frame was made of. I can't drive the vehicle under the current condition it is in. If there is anything you can do to help me with this I would appreciate it. All Honda would tell me is if I wanted to purchase a NEW Honda they would help with my servicing!

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    Reviewed April 30, 2008

    The auto transmission went out on my 2000 Honda Prelude with 100,200 miles on it. I had purchased it new from San Francisco Honda. It was stuck on first gear when I took it in to Serramonte Honda. They said I needed a new transmission at the price of $4334. I spoke to Manny Pan at American Honda who, after his investigation, found out that I had owned two previous Hondas and had serviced my current Honda at Serramonte Honda only a few months earlier, and offered to pay 75% of a reduced price.

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    Reviewed April 2, 2008

    I brought a transmission from one of the local Honda properties. I've gotten the transmission replace twice and I dont feel like my car is running good. What should I do?

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    Reviewed March 4, 2008

    The driver side and the passenger side window stopped working with-in few weeks one one another. This problem was caused due to a broken component in the window assembly.

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    Reviewed March 3, 2008

    February 11th I took my Honda get the engine maintenance light reset and determine the problem with my cruise control.They asked for my credit card number.They called noting that $2000 worth of work needed to occur immediately and that my car was too dangerous to be on the road. I had recently had the 77,000 mile service conducted so I knew that some of the items they listed shouldn't need to be addressed. I then took my car to a Honda dealership and had them run down a checklist of every item that Honda Acura Automotive said needed to be performed.The Honda dealership noted that none of the work that Honda Acura Automotive suggested in fact needed to be performed. The items they said needed to be fixed were: Spark plugs, Timing belt, Front and back breaks, Rear cap and motor, Valve adjustment, Water pump, Outer belts, and Shocks.

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    Reviewed March 2, 2008

    I am unsure if you are the appropriate agency that I should be contacting. I received a phone call march 1, 2008 at 9:46 am. Initially it was a recording that told me they were calling about the warranty on my car expiring. I purchased a new car in December 2007 and our other car is a 1999. I continued with the call to make sure that Honda did not make an error and pressed 2. Then a man came on the line asking me for the make and model of my car. I said, If you are calling about my warranty shouldn't you know the make and model of my car. I also mentioned that I have a new car and a 1999 car and asked from what company are you calling from and the man hung up the phone. It seems suspicious so I am contacting you. Thank you for your assistance in this matter and for all the work you do to stop scams.

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    Honda Company Information

    Company Name:
    Honda
    Website:
    www.honda.com