GMC Yukon Denali Reviews
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About GMC Yukon Denali
The GMC Yukon Denali is a full-size SUV. Read more General Motors reviews to learn about other models.
GMC Yukon Denali Reviews
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Reviewed June 13, 2018
This was not my first purchase for a GMC vehicle! My family loves the luxury and convenience of the 2007 GMC YUKON as well. Having two small children, and an SUV is a must! We have not had any major issues or stressful situations since our purchase in March of 2017! I love the room in the car the most! My girls are not cramped in the vehicle when we take long trips! We (Mom & Dad) also have plenty of space up front for the drive! We chose this model over others because the name GMC says dependable to our family! This make (AND model) has ALWAYS been reliable for our family’s needs! Our model came with a bench seat but I would improve the bucket seats, for the first row in the back seat. Also, I would prefer leather interior, as it's easier to keep clean with children than cloth material.
Reviewed June 12, 2018
The 2016 GMC Yukon is a very reliable car. It's a great, easy purchase. It has plenty of room and lots of extras. But they ought to make the sunroof not leak. However, I have only had an issue with this one time after a tropical storm. This is the 2nd Yukon we have owned. The space and ease of traveling long distances with a large family was what made us decide to purchase another Yukon. And unless something changes we will continue to purchase Yukons. I was happy with the first one. But I really love this one. And have been extremely happy.
Reviewed May 9, 2018
2017 GMC Yukon Denali's tail gate drops down on you, "operating as designed". Solution, open then put key fob at least 5 feet to the side. Nice. Window goes up, but does not stay, waiting for service. Info screen, cruise, etc stopped working. Stopped, shut down and came back on. Transmission shifts real hard. No fix. 2017 only with 8 speed. Dropped and went to 10 speed 2018. That is the fix.
Reviewed May 7, 2018
I paid $75K for my 2015 Yukon XL Denali brand new hoping it would be the vehicle I kept for many years. As with the others, my transmission is very rough particularly in the morning or first drive. Hasn't improved with top gasoline and multiple trips to the dealership. Passenger side moulding and roof rack blew off by 40,000 miles. Not under warranty. Replaced radiator at 60,000 miles. Extended warranty by GM covered this. Now replacing front struts at 60,000 miles, not under warranty or covered by GM. Air conditioning isn't working at 62,000 miles. Waiting on estimate for condenser replacement. This is the last GM vehicle for me ever. I'm so disappointed I didn't get what I paid for.
Reviewed May 4, 2018
My husband purchased a new 2009 Yukon XL for me because he was in the hospital being treated for cancer and he didn't like me driving at night in my 1996 Suburban. I suspect he knew he would be going to Heaven. I use Service Dogs and they are large German Shepherds. I train them and I travel with them so I need the space. When I had the Suburban the dealership we purchased it from, covered all of the defective electric door locks, there were 6, as they knew it was a problem. They also replaced the whole 4 WD system when it seized so, I assumed GM at least stood behind their products.
While driving the 2008 Yukon XL which cost a little over $80,000.00, I have had 3 door locks fixed and I have 2, not working. I was on the highway with the heated seat warming my back, when it got too hot. I tried to turn it off but nothing happened. It just got hotter and hotter while I frantically looked for an exit so I could get out. I had to shut the truck off in order to stop the heat. Meanwhile I had a burn on my lower back about the size of a nickel. It took 18 weeks to heal because of the placement, a new scab was constantly rubbed off. I contacted GM and they told me to take it to a dealership. The dealership is about 52 miles away and since I am a widow, I would have to wait for the car to be repaired.
When I arrived I had water for my dog and a book to read while I waited. They contacted GM and I was told that GM wanted me to pay half of the repair which was about $450.00. Now I was far from home but ready to waste the day and they wanted $450.00 plus the $450.00 to repair the door lock. I went home.One day I was in the pharmacy parking lot, facing the building and in front of me was a steel post, a side walk and the brick wall. There was a lady and her child on the side walk, I put the truck into reverse and even though I don't trust the back-up camera, it does help the large blind spot the rear that the side posts cause. I have become accustomed to waiting until I see a view behind me before taking my foot off of the brake. This day the truck went forward.
With GM's electrical issues, I double checked that even though I had a rear view in the camera, the car was actually in reverse. Thank goodness for that steel post which save the lady and her child from injury. I only had an injury to my PLASTIC bumper. I put it into Park and shut it off, maybe it would reset whatever issues were occurring today. When I turned it back on it went into reverse and I exited the parking lot but, at the exit I had to turn left, I put on the left turn indicator and the front wipers went on high. I can see how I could have accidentally hit the wiper switch so I tried to turn off the wipers but they stayed on. No, I was right. ANOTHER electrical issue.
It is 2018 and I have under 40,000 miles on the truck. It is well maintained and kept in a heated, air conditioned garage. I am a widow and I travel with a German Shepherd. I worry about breaking down or losing the air conditioning in Florida with that dog in the back. When I asked GM why after all of the door lock problems I had on my 1995 vehicle they hadn't figured out that they needed a new supplier for door locks. They said they aren't aware of any issues. They tell me what a wonderful vehicle it is and now it is so much lighter with all of the plastic that I would get better mileage. WOW, I get the same mileage exactly, that I got on my Suburban that had wonderful metal bumpers and a 4 wheel drive system, as I get on my lighter, plastic, 2WD vehicle.
Why do they treat people like we are idiots? Maybe we are to pay over $80,000 dollars for such a poorly made vehicle that they do not support. At least there is hope because FORD is now making an extended version of their SUV's. With only <40,000 miles, I was hoping to drive this truck several more years. Do you think GM could help me fix this? I have photos of the burn that my neighbor took as a witness. I really don't want to put the photos of the burn on the web but if you think it will help, I will locate it. Thank you.
Reviewed April 27, 2018
Very disappointed with $77,000 Yukon XL Denali - I ordered my truck from the dealer in Sept '14 and it arrived in early April 2015. When I picked up truck from dealer (brand new), wheels were out of balance. Immediately, the infotainment system had problems. It didn't work well with iPhones and it would be easily confused. It was slow like an old computer trying to run new software. It just couldn't seem to handle the commands. There would be a delay of several seconds between pressing a button on screen and the action taking place.
Sometimes, the push-to-talk feature would take more than a minute from pressing the button to it being ready to receive a command. More than a few times the computer 'locked up'. The only solution is to pull over to the side of the road, shut off the truck, open the door (to kill the auxiliary power) and then close the door and start the truck up again... performing essentially, a "CTRL/ALT/Delete" for the truck. It was maddening.
Car magazines began lambasting GM for having produced the worst infotainment system in the industry (it was the same across all of GM's brands. Chevy, GMC, Cadillac because all the systems have essentially the same base system). Cruise control began disengaging by itself. At 865 miles there was a thunking in the driver side door. It turns out some wiring harnesses came loose and were hitting a window regulator. Also around this time, I noticed that the automatic transmission shift program didn't work well. In stop and go traffic. Say 5-10 miles per hour. After easing on the gas to move forward, when I'd take my foot off the gas to slow back down, the transmission would shift UP into 2nd gear and jerk the truck forward (exactly the opposite of what it should be doing). It was startling.
Even more startling was that GM said this was normal. It was very disconcerting at first. After 60,000 miles, it's no longer disconcerting. Just really annoying and a little dangerous. At 7,600 miles the truck went in for a Torque converter clutch recall. At 8,100 miles the black plastic pieces on the doors began to fall off. One by one, every one of them broke over the next 50,000 miles. Being out of warranty, I glued them back on with high-strength adhesive. Probably better than the flimsy GM factory clips, actually. At 14,915 miles the transfer case shift control module had to be reprogrammed. Around the same time, I started noticing a coolant smell around the outside of the truck (but didn't smell it inside). No one could find the problem.
17,596 miles: electronic brake inoperable message begins showing. 21,818 miles: turning steering wheel causes a squeak inside the cabin. Sounds like it's coming from the steering column. GM tries everything but can't get it to stop. Some on-line research reveals that a lot of people are experiencing this problem. It makes my $77,000 truck sound/feel like a cheap used piece of junk. And I hear it EVERY SINGLE day. 28,461 miles: rotors need to be resurfaced because they're causing brake pedal vibration. 30,575 miles: brakes still pulsating. Coolant keeps getting low. Hmm, smells like coolant outside the truck and the coolant is magically disappearing. Does anyone think there's maybe a leak?! Still, no one can find it.
Separate issue... service dept tech broke a wood trim piece on my center console. Now I have to bring it back to have that replaced. Ugggh. Also, now liftgate is squeaking, too. Solution? Apparently, apply a mad amount of silicone grease to the seals. Now anytime anything touches the seal, that thing (cargo, your clothes, etc.) gets covered in grease. Great solution. It still squeaks to this day (62,000 miles).
40,000 miles: rotors still pulsating. This has been a problem since 28,000 miles and even though truck is less than 2 years old, GM won't honor it under the 3 year/36,000 mile warranty. I'm furious. Now I pay out of pocket for new rotors. At roughly 50,000 miles, the rear power liftgate motorized piston failed. I don't have the receipt, but I think the part was roughly $180 and it was easy to replace myself once I found the correct part online. 62,316 miles: the A/C stopped working. Keep in mind that my truck is only 3 years old this month. Turns out there's a leak in the A/C condenser and it's going to cost nearly $900 to replace it because it's a $250 part and takes 7 hours of labor to do the work. It's a nice looking truck... and has some great features (it should for $77,000 before tax/title/etc! ), but it shouldn't have these kind of problems. I could not honestly recommend this vehicle to a friend.
Reviewed March 19, 2018
Recently purchased a 2015 Yukon Denali. I should have read reviews first. This truck has been nothing but problems since day 1!!! The transmission, the radio screen glitches constantly, it sounds like the rear end is going to fall out, and the rear seats sound like they are not bolted down!!! What makes me mad is that the dealer keeps telling me we can't duplicate the problem!!! I have video of the radio screen glitching!!! This is ridiculous!! GMC and the dealership both have their heads up their butts... I'm going to take it in one more time. If they tell me about "duplicating the problem" again I get my lawyer involved because this is ridiculous! I got ripped off also purchasing this truck. I'm an idiot paying $54000 for a used truck with 44,000 miles on it!!!
Reviewed March 15, 2018
I got my 2007 Yukon in 2016 and my run like a champ, never gives me any spark plugs, get cleaner every time the mechanic changes them... Oh and the 5th wheel runs outta gas everytime you change the radio. Also, I think I locked my keys in my visor who the can say that about themselves. I sure can! So last but not least my OnStar is on pipe. It's only speaking in Dutch now.
Reviewed Feb. 6, 2018
Bought a new 2017 Denali Pick-up. Duramax. On the way home (35 miles) truck shook so bad I couldn't drive over 50mph. I always take the junk new tires off and install new Michelins so that's what I did. Still has a Chevy Shake but no one at the dealers seem to care, they blame it on the Michelins. At first when decelerating the engine would begin tapping, exactly like a rocker arm coming loose, took it to the dealer and as expected they said it was normal. Also the shifting rpms were too high, causing me to drive around town at 1800rpm, but they said that was normal and there was nothing they could do. A couple months later I took it to Richie Cadillac/GMC where I bought it, I explained the same as I did with the first dealer, still no cure. Now the engine is still tapping but at times when driving normally not just deceleration.
If Ford did not have such an ugly front end this year I'd trade it off. 2 friends already got rid of their Duramax GMCs at very low miles due to the same issues I've had with this one. Maybe I'll go to Dodge, one thing for sure, I've owned 5 Duramax engines in Chevrolet and GMC and this will be my last. Whenever I'm asked about this truck, and I'm asked quite a bit due to it being such a beautiful truck, my answer is always, stay away from GMC and Chevy, absolutely the poorest service, and the biggest slug I've ever had... buy a Ford.
Reviewed Dec. 19, 2017
I own a 2015 GMC Yukon Denali and have taken this vehicle in several times for a transmission issue that the dealer cannot fix. I was told that we did a flash on the computer and within a 1k miles it comes right back with less than 40,000, miles on the odometer. This has been going on since owning the car. Transmission feels like it is going over a railroad track at very low speeds. GM needs to solve this with a proper fix. Possibly a new tune to the transmission or a replacement. Too many complaints and no action from GM!!! My only fix may be is to trade it in and purchase a new suv. Anything but a GM.
Reviewed Nov. 29, 2017
My brand new 2015 Denali was great for the first months then the fun was over. The right rear seat started rattling, brought it in and was never fixed. Next the ac was replaced, then radio screen started glitching (fixed that by reloading the software). Next the steering column was replaced, then the lift mechanism for the rear hatch was replaced. The GPS lost its signal, they fixed it; was told it was corrosion between the antenna and the vehicle body. Then the transmission, the fix was change the fluid 3 times and try it, broken again. Now it's not even 2 years old and the rear suspension is fully inflated and won't release, the vehicle rides like a 1 ton truck without a load and will not be covered because I'm over the 36k miles.
GM said it was the new Michelin tire; I had it checked by a 3rd party and it's the rear shocks. The GPS antenna failed again an rainwater running through the headliner (discovered while evacuating from Irma) and although it was previously repaired under warranty I was told $525 for the part plus labor. Filed a complaint with GM and 3 weeks later they said they'd cover the antenna. Said I'd have to pay to have the suspension evaluated. Last GM product for me; traded it for a Toyota Landcruiser.
Reviewed Oct. 21, 2017
My 2014 Yukon dashboard cracked near passenger airbag with only 39,000 miles. When I contacted GMC dealership where I purchased it they would not repair. They told me to try my extended warranty Total Care which I purchased thru GMC. I contacted Total Care and they would not cover it. They told me to get with my GMC dealership. I then contacted a GMC Senior Advisor. She advised me they could not cover because I had a extended warranty. She also lied to me and told me they were not aware of anyone complaining of cracked dashboards on GMC vehicles. Well this is the second one I own.
I had a Sierra which did the same in the same place. My son's dash cracked on his GMC Yukon Denali in the same place as my vehicles and there are thousands of customers on the internet complaining of crack dashboards on GMC vehicles. I am thinking about trading it off. I read a lot of GMC owners fix their crack dash and it cracks again a year later. I would like to warn people about this issue. It is also a safety hazard because it is next to the airbag area. So please think about this before purchasing a GMC because they want fix it if it cracks and think about the safety of you and a passenger if the airbag would go off.
Reviewed Oct. 20, 2017
So my story is long but will try keep it on point. We purchased a 2015 Yukon XL Denali. We started having transmission issues much like many of the other stories on here. After 18 separate visits to the dealer, complaints to GM, we just traded it in on a 2016 one instead. Kind of wrote it off to being a lemon and not having the time to be bothered arguing with GM over and over about it. So should of been all fine. Except after about 4000 miles, it started again. Transmission seemed to get stuck in one gear and didn't want to accelerate from a stop. Back to the dealer again and of course they can never replicate the problem. But far worse than this, the adaptive cruise started to either not see things, or see things that weren't there. For example the Yukon accelerated hard despite the fact there was a dump truck ahead of me. I had to slam on the brakes and it was really scary actually.
So back to the dealer for three days. They replaced a module and a sensor. I was off on my way again on a road trip with my family. While traveling at 70mph on the highway in traffic, all of a sudden there was a bright red light in the heads up display and the truck slammed on the brakes hard. This cause an accident behind me that I was lucky to avoid. So off the freeway to the GM dealer. Unload my family into a base model minivan, for my 1200 mile road trip.
One week later I am back in town to pick up the Yukon. They again replaced a bunch of parts and said they had the same thing happen to them during a test drive. They said they had test drove it so I went on my way again. Less than twenty minutes later it did the same thing again. Accelerated towards a vehicle in front of it while adaptive cruise was set. So ok fine no cruise control. But within minutes it slammed on the brakes again for no reason and almost caused another accident. Back to GM again, and they didn't want to give me a loaner as they had already "fixed" it. So now I am fairly pissed off as it's obviously completely unsafe to drive it, but fine I rent myself another vehicle and leave it. Three days later they claim to be unable to replicate the issue. So I phone GM Canada and complain.
Long story short after three more visits to service, fourteen days of rentals that I had to pay for, and many calls to GM, the darn thing still was unsafe to drive in my opinion as it would still slam on the brakes for no reason on the highway. Oh yeah the transmission was still acting up but the safety issues had me forget about that minor issue. I did manage to resolve it all through in about one hour of my time. I drove to the Lexus dealer and took home a brand new Lexus GX. Problem solved and amazingly I have never needed anything other than an oil change since. Just to note I had previously purchased a brand new Yukon XL every other year faithfully from GM and never had any major issues with any of them. It's very frustrating to have a major issue with a vehicle and have the manufacturer basically refuse to deal with it.
Reviewed Aug. 2, 2017
Ok after looking for a SUV for a year we decide to get a Yukon Denali... We finally found one that suited our needs at a dealership 40 mins away from where we live, and bought a used low mileage Denali Yukon... Bought it late one night. Drove fine in test drive and everything seemed ok. There was a minor scape and we brought it up at time of sale to ask for it to be fix or take the price down... Our request was completely ignored and we were give some made up excuse about it still being a new car, strike 1. We get home and realize the next day there's a chip in the windshield, strike 2. In the heat of a June summer in so cal we quickly learn the AC DOES NOT WORK strike 3. We then learn the back rear window makes a loud whining noise that's pretty obvious something is wrong.
So we call the dealership, they keep the car over night (after keeping me there for 5 hours), couldn't fix the AC problem at the time and we need to bring it back in when they get the replacement part. Ok 2nd time in we get the AC replacement part and the AC works for ONE DAY!!! They want me to bring the car back in (a fourth time for me to Drive the 40 mins to the dealership) I asked for them to pick up the car because I can't take off work for them to replace it yet again. Takes the dealership some back and forth run around, finally they agree to pick up my Yukon (like it was such an inconvenience for them). In the mean time while all this back and forth with the AC is going on. I'm trying to also contact the sales manager at Oxnard GMC to talk about how this car was clearly not ready for resale...
After multiple attempts we never got a call back from the sales manager... ok big red flag... In the meantime while flip flopping from service to (phantom) sales I'm keeping in contact with corporate GMC on this case. Corporate was helpful but not that helpful, apparently no one from sales would call them back either. So now we are with out the car we bought cuz it's in the shop and they finally agreed to a loaner NOT A RENTAL, thank you. But for a purchase of this amount we are extremely disappointed and inconvenienced. Never underestimate the amount you pay for a car because this was A LOT OF MONEY. I got ripped off by oxnard gmc and taken for a long run around by GMC... We are now filing for a lemon and I hope this gets resolved. If it does I will update this review.
But as of right now I've wasted time and money, time in which I cannot get back we're pissed and work hard for a living and this is been handle like we bought a 100 dollar used bicycle... OH AND WE LEARNED THAT THE AC IS AN ISSUE OUT OF 30000 other people with AC issue for GMC. WHY DID YOU SELL US A CAR WHEN YOU CLEARLY KNEW THE AC WAS DYSFUNCTIONAL!!!
Reviewed July 24, 2017
2015 Yukon Denali - Had to have the transmission replaced within the first 10k miles. Front and rear shocks and struts replaced at 40k. Have paneling coming off on the outside of car on the door. The steering wheel has been making clicking popping noises which the service workers said "they could not duplicate". At 40k plus now there is no way not to duplicate it happens all the time. Loud and obnoxious. Car rides rough with a lot of noise. Will not own another GMC vehicle.
Reviewed July 22, 2017
If I could start with zero stars I would. My journey begins back in August of 2016 when I purchased a 2016 GMC Yukon Denali fully Loaded!! From Motor City Buick GMC of Bakersfield CA. My Purchase price 89,658.17 with 34 miles on the vehicle. A very short time after bringing the car home we begin to notice that when coming to a rolling stop the truck would start to jerking... Then when at a complete stop it would hesitate to drive. Going over speed bumps it sounds as if the shocks are worn out. So by this time we have about 5k miles on this vehicle. I call in to my local dealership. They check it out and said they can't duplicate the problem... so I bring it back home. The vehicle is still doing it! My rear tv shorts out. My kids were not happy!! I take it back in. They replaced it along with the few recalls it had. I pick it up and a short time later the rear AC gives out so now we are in triple digits and no AC. My kids are cooking in the 3rd row!!
Took it in and they couldn't duplicate the issue so I took it back home and come to find when it sits in the heat the AC shuts down so it finally blows out completely! Back to the dealership it goes. They fix that problem and 2 weeks later the Rear AC blows out again!! Took it back in. They replace a fuse box orders of GM and that also didn't work!! So here we are no AC and we take our Vehicle on a family vacation with 5 children in my back seats and as we are driving up the mountain the door locks start to malfunction and our console along with it. My kids are freaking out. I'm trying to stay calm as I look to my husband for reassurance that our vehicle is not going to fall over the cliff. When we got to a safe pull out section we did he put it in park. The car wouldn't let me out so to the door locks kept malfunctioning!!! I have made a case with GM Motors and they have done nothing. They have given me the run around!!
Don't get me wrong the vehicle on the outside is beautiful. The inside is lovely but the reliability of the vehicle and the safety of our family is not worth it!! Please please don't buy GM!! My car is sitting at the dealership as of right now. Only has 15,000 miles on the vehicle and they just can't figure it out. I asked for a rental car through GM. They Said They Can't!! So here I am making a 1,051.31 payment for a car that I can't even drive and still have to pay out of my pocket for a rental car!! I owned a 2008 Jeep Commander before this problem and Chrysler would put me in a rental just for a recall part!!! Come on GM. Shame on you!! I bought my 2016 GMC Yukon Denali in good faith!!! And this is what GM Does not only to me but everyone here who has purchased from your company!! Very disappointed. I will never own another GM vehicle Again!!!
Reviewed July 21, 2017
This car handles well in town and is exceptional on the highway. It fits my needs for passengers, cargo and hauling. It is lovely to look at inside and out. However, my 2015 Yukon Xl Denali is now in the shop for the second time in 2017. The air conditioner condenser has gone out and my car is one of 30,000 vehicles that need this same part right now. I have been waiting 4 weeks and do not have the use of my vehicle because I live in Yuma, Arizona where temperatures the last 3 weeks have been above 115. There is no replacement part in sight.
Earlier this year a battery cable malfunction left me without this very costly car for another 4 weeks because parts were not available. First, why is a relatively new car having these types of parts failure; and second, why are there no parts available? Keeps me wondering what system or part will fail next and how long will the next wait for parts be? A quick look into local used car lots shows lots of this type of GM SUV (Suburbans, Tahoes, etc.) for sale. I must not be the only one experiencing unreliability.
Reviewed July 11, 2017
My GMC Yukon Denali has been in the shop four times for electrical problems! And none can tell me what the problem is! Now been in the shop for 2 months! Still no answers. My 2016 GMC Yukon is a lemon.
Reviewed June 7, 2017
I have a 2007 Yukon XL with 44,000 miles. I inherited the vehicle when my Brother-in-law passed last year. He purchased it new and took exceptional care of it. Two days ago the check engine light came on along with two additional warnings (Service Traction Control & Service Stabilitrak). After having it towed to the dealer I'm told that there is a (Collapsed Lifter in Cylinder Seven). When asked how that happens with an engine with low miles and has been well maintained, the answer I received sounded very much like the engine failed because the truck wasn't driven enough. That doesn't make much sense when modern cars are being driven up to and over 200K miles. I believe this is due to a defect in materials or workmanship not from lack of driving. The dealer quotes $4K to rebuild the engine. GMC needs to take responsibility and correct this issue. This is the engine that automatically selects the number of cylinders to use during operation.
Updated review: May 26, 2017
After some discussion, we have reached an agreement with GM. They have offered to replace the vehicle and we have agreed to pay an amount to upgrade the year. We are satisfied with this result. My advice to GM is to talk directly to the customer earlier in the process, as communicating through the dealer can be irritating. Not due to anything about the dealership, but simply because communicating via a third person is a pain. Customers are usually happier when they get to speak directly with the person making the decision. Because GM correctly resolved the issue I've updated the rating, which would have been a 5, but gets reduced to a 4 because of the effort it took to get this resolved.
Original Review: May 6, 2017
Purchased a 2016 GMC Yukon Denali, fully loaded, in November 2016. Immediately started having electronic issues and system failures. After multiple attempts had to resort to sending GMC the Alabama Lemon Law certified letter. They made their final repair attempt and said they couldn't fix the vehicle. So, under Alabama law we get to choose between them buying the vehicle back or replacing the vehicle. We decided to replace the vehicle, and were willing to pay any difference in sticker price between the two vehicles. GMC now says they'll not comply with the Lemon Law, but they'll replace the vehicle in "good faith". To GMC "good faith" means we'll stick it to you because we're a big corporation and we can.
They offered to "let" us pay only $2200 to replace the vehicle. I was told they were not "doing the Lemon Law thing" and that I could "go that route" if I wanted. Clearly meaning they would make me sue them in order to force them to comply with the law. Apparently, GMC thinks it's above the law. I'm sure GMC figures most consumers will cave in and pay the $2K rather than file a lawsuit. However, I'm a license attorney in Alabama so that won't be happening in my case. It's just really sad that GMC has decided to treat its customers with such disdain. I imagine there are numerous other GMC customers who've gotten a similar lemon of a vehicle, only to be shafted by GMC as a jester of their "good faith".
Reviewed May 1, 2017
I bought a 2016 Yukon Denali brand new off the lot from Diepholz in Paris Illinois. Out of all the dealerships closer to me this is where I found the best price on the exact vehicle I wanted. My job consists of me traveling depending on what project I am overseeing for Marathon Petroleum. My dad is a used car dealer and swears by GM vehicles. It's all I have ever drove starting with my first vehicle. I have owned 97 Pontiac Firebird, 07 Pontiac G6 GTP, 07 Cadillac CTS, 06 Pontiac Torrent. As you can see I have driven the very low end of vehicles except for the Cadillac CTS which I have nothing good to say about it either. At 110,000 miles the timing chain bridge completely broke and center carrier bearing went out requiring the whole driveshaft to be replaced which wasn't under warranty. Other than that I haven't had one single problem with any of my cheap used vehicles by GM.
So on my very first brand new vehicle from a dealership I am very very dissatisfied with my purchase! Just a month after taking it off the lot it started rattling in the exhaust. Being optimistic and not wanting to be a complainer I thought I would see if it would go away, well it did not. So while on a business trip to Memphis Tennessee I was due for an oil change and so I found closest dealership Hatcher Chevrolet Buick GMC in Brownsville Tennessee and scheduled an oil change and asked them to look into the noise. They informed me there was a problem occurring in GM's exhausts and said they would replace the whole exhaust. After waiting at the dealership for four hours it was "fixed" and I headed back up to Illinois. Well on the three hundred and some mile at interstate it started making the noise again. I was not happy. But again I work and didn't have time to take off again for the issue.
After driving it for a few more months the noise has literally been driving me insane so thinking maybe since I am a female my husband will have better luck. He took it into JK Mitchell in Casey Illinois, my hometown on his day off and had them drive it. Well they said they could not hear anything. I have multiple people in my vehicle very often due to work and they can hear it and supposedly this person could not. So I took it to my dad who has been a mechanic and used car dealer for forty years, who is also 65 years old and half deaf and he could hear it! But since he isn't certified and it's under warranty he will not touch it and says I just need to keep taking it in until it's fixed.
Then I hit a deer and had to have my front bumper replaced and when they were driving and checking out my car at a certified body shop they noticed the sound and asked if it was there before the deer. I said yes and since it wasn't due to the deer they did look into it but said I should have it looked at. Now, I am on my third dealership and going to have them take a look at it tomorrow. If they don't find the issue or fix it I'm literally to the point I don't care if I take a loss. I do not want to drive a $70,000 vehicle that sounds like a pile of junk. I'm going to get rid of the damn thing and go buy a Ford! When I spend that much money on a vehicle I expect a certain quality and I am NOT getting it.
I have driven the low end of the low and have driven the high end Maserati, Audi, Mercedes and due to my Father's suggestion of sticking with GM and not going for the foreign luxury cars, that GMs are better and easier to maintenance and more affordable maintenance and has owned multiple for the past forty years, I bought the Yukon Denali. I love the interior except for the fact the coco shale leather absorbs the dye from jeans so I guess don't wear blue jeans in the vehicle cause my seats are already blue. I was told to put seat covers on, which is absolutely ridiculous to have to spend more money on seat covers to cover leather that I already paid more money for. It has the nice luxurious feel when just sitting in it but once I start driving I feel like I am in my 2006 Pontiac Torrent that cost me $5000!
Overall the only reason I am still driving this thing is because I love the look, the inside design and I spent a boat load of money on it! If I had bought this used and had these problems and it wasn't under warranty it would be gone and I would no longer be a GM supporter. I am absolutely infuriated with this vehicle, like I said I spent a lot of money on it expecting the quality and luxury of having a new vehicle and honestly I have had more trouble with it than any used vehicle I have owned other than the Cadillac CTS which was also a big disappointment and why I didn't buy another Cadillac. Now I am literally to the point I won't buy another GM.
Reviewed April 12, 2017
I have recently bought a 2001 Yukon Denali AWD and it is just a complete mess, electrically! Everything is going hay wire and is randomly wacky! Dashboard cluster, windows, rear wiper, dvd player, door locks, a/c, mirrors, puddle lights just about every single electrical component is acting crazy. Electrical components that were already replaced with new ones are still working off and on randomly. I tried telling the mechanic it's a deeper rooted issue within the wiring/grounds etc but he doesn't seem to listen to me.
Most recently my vehicle broke down completely. I had already been driving about 5 miles when I was stopped at a stop sign. I went to take off to cross the intersection. The vehicle made it about a quarter of the way out into the intersection when it decided to stop, I remember some noise but can't exactly describe the initial noise. I just remember one specific noise that came after. I immediately tried to put it in park and restart the vehicle thinking it just stalled out. After restarting it, I then tried shifting from park to drive again and this was the noise I remember... an extremely loud and awful spinning and or grinding noise. Sounded like broken spinning gears or something? Anyways, it would sit running without this noise but as soon as you shifted into any gear other than park it would make the awful noise. It would not go anywhere either.
Had it towed to a repair shop, mechanic says the transmission went in it and is rebuilding the transmission. Charging $2,100 for a transmission rebuild. All of the electrical issues still exsist. Needing help and trying to figure out these weird electrical "gremlins"! This is ridiculous!!! Had I known to look up this specific SUV's common electrical issues I wouldn't have even considered buying it!!! You couldn't pay me to deal with this bs all over again!!
Reviewed March 29, 2017
The 8 speed transmission shift poorly at low speed/power and at time shifting is very rough. Thankfully no failures... 6.2 engine gets great road mileage. Electronic compass has failed several times, antenna along with modules have been replaced at least three time, compass still does not work. No I have a call into GMC customer service and tech div. It appears they have no idea what's going on or they really do not want to back their products that are faulty. Waiting to hear back from GMC Tech Div!! I hear there are numerous owner complaints on the 8 speed transmission... Once I no longer have a boat to pull, I most likely will not buy another GM product.
Reviewed March 24, 2017
Thank you to all who have posted comments in regards to the new GMC Yukons. We purchased a 2004 Denali and were wanting to replace it as it has 215000 plus miles. After reading the poor reviews, we will not be purchasing another GMC. After reading all the complaints, I did not see anyone mention Lemon Law. I live in the State of Washington which has such a law. For those of you who live in a different state, check with you attorney General to see if you have a similar law. I believe most of your issues and concerns would qualify under the lemon law. I am not an Attorney, just speaking from my knowledge of filing a claim under the lemon law. I hope this helps as I don't believe you should spend that kind of money for a LEMON.
Reviewed Feb. 1, 2017
To start with why can't I give 0 stars! In 2014 I bought a 53000 dollar truck from Carl Black in Roswell GA. After a few weeks I started noticing some strange electronic glitches in shifting, 4 wheel drive, transfer case, and steering loosening communication with ecm. This would be displayed by the truck on the diagnostic screen just for a second. You can only see it if you happen to look down right when the truck loses control of the steering. The first time I towed the truck in for this GM dealer reset the truck and all started working again except engine light was on. The guy said they were closing, had no rental trucks and to come back. So I did and they said the truck had no codes and basically said I was lying.
After a few days while pulling out in traffic the truck acted like I was pulling a huge Taylor barely going from a stop but then as you go faster would get better. Found out it was getting stuck it 5 gear so after 8 rental cars, 5 towings this stuff happening all the time. Very long story over 30 days in the shop I finally called the consumer protection agency. Now called something else. Turns out the lady who arbitrated the case did not know a thing about vehicles and was convened by their slick lawyers and auto experts they sent from New York to smash me, that trucks did not have to have power steering since some don't come with it. Every one knows if it comes with power steering it won't steer without it!!! She was in on the scam! You have to see to believe what she actually wrote on the judgment mailed to me. She said, "loss of steering does not constitute a breach of warranty and does not lower the value, safety or use of the vehicle".
WOW how could anyone say, write or read that with a straight face. So now contacted a lemon lawyer. He said he worked for GM for 30 years. Now works for the consumer. Sounded great but if you think like I do now not so great if he worked for them 30 years. Then they are all friends and that is now what I know to be the case. This lawyer dragged this out another 2 years while the truck sits in my driveway. 700 dollars a month and my wife and kids and all my neighbors and friends talk about this all the time. When is GM going to fix the piece of crap. Will this lawyer turns out when I freak out and want this scheduled for court. He tries to talk me into settling for 10000 pay off and keeps trying to get me to just sell it. He was all on my side until I found out he is just stalling just like GM. They all make money working on this. Why would they want to pay me back my 53000 when that is their job. They only make money if they are working on cases and they drag them out till you give up.
My lemon lawyer online must benefit from talking me into taking a small payoff and keeping the truck. He tells me they won't ever pay me and if I go to court I will lose and have to pay their attorneys fees around 60,000. Today he said to take 5000 and sell the truck to Carmax. I said the person who buys it could die or hit him head on and he laughed and said who cares. That I would not know them. That it did not matter and I should not care what happens because I would not be liable!!
This is the biggest crap. I can't find anyone to help. I tried calling Fox 5 and Clark Howard. No return calls. I just don't see how this can happen. We have lemon laws and rights. How can a company sell you a huge product that is dangerous for you and everyone around you and not have to at least give your money back. They have tried and tried to fix it. There is so much more that happened. The more I write the more I remember this to the cliff notes and I'm not fixing my spelling. They will probably try to sue me for telling anyone about this.
Reviewed Jan. 25, 2017
2016 GMC Yukon XL. Awful vehicle. Terribly unrefined driving dynamics. Loud buffeting sounds from inside the cabin. Poor poor quality. A transmission that is simply infuriating with inexplicable shifting that DESTROYS the drivability of the truck. Such a step backward from previous GMC vehicles. The wheels, tires, drivetrain, electronics all were either replaced or serviced repeatedly to address vibrations, noise, or failure. Dealer service is equally disappointing with little to no acknowledgment of the issues and complete unwillingness to address the problems in a meaningful way offering only band aid solutions. I'd always planned on buying GM including a Corvette once the kids are all off to school but this has soured me on GM and their dealers entirely. Never never never will I purchase a GM vehicle again.
Reviewed Jan. 16, 2017
I have experienced transmission "clunks" for years on my 2007 Yukon XL. I had it checked regularly & flushed once a year to baby along. At 118,000 miles the radiator went out exchanging fluids between the transmission & radiator. Our friend & mechanic advised not something he sees often in GMC's as it's more a problem with Toyota's. All the same, this long term problem with the transmission was a factor that played in to both systems failing. Keep a close eye on the radiator if you are experiencing transmission glitches. The transmission clunks will also over time wear out the motor mounts. I had to replace the motor mounts within the last year costing over $1k in repairs as many systems have to be undone to get to the mounts. This is my second GMC Yukon XL Denali. They look great and have nice, comfortable interiors but buyers beware. I had every intention of buying another but I am now shopping for an alternative.
Reviewed Jan. 13, 2017
Yes it's $80k car. So far the side trim of door pillars have just about flown off. DVD player rattles like a **. Rear power lift gate drops on your head after opening. Had that fixed 3x now. I love this car but jeez talk about 1st model year woes!
Reviewed Dec. 10, 2016
Typically don't get involved with reading or writing reviews, but feel the need to based on the current experience I'm having with my $70,000 2016 Yukon Denali. I've had issues with vibrations and shuddering from day one. I've been back to the dealership three times and it's been a waste of time. The problem occurs when the vehicle shifts between 4 and 8 cylinders. Last time at the dealership I insisted on driving another Denali on the lot and it had the same issue. The salesman and the service manager acknowledged the issue but I was told it was a "design flaw." I'm not sure how I didn't notice the issue during my test drive, but now I am stuck with it. Wish there was a way I could get back the 2010 Yukon that I traded in. Although the vehicle looks nice, it isn't nearly worth dealing with the driving performance.
Reviewed Oct. 2, 2016
Issue #1: Trim falling off vehicle - when replaced, I noticed that they use double sided sticky tape and plastic clips. I was told that the dealership has to use whatever GM sends them to fix the issue. This has been a continuous problem. We have replaced all of the trim on the vehicle and it is falling off again. I called GM and I was told that there wasn't a recall on this. However, our local dealership told me that it's a huge issue with the make and model that I own. Further, I was contacted by our dealership and they told me that now our vehicle is not under warranty so we will need to pay approximately $83.00 for each piece of trim to be fixed from here on out. I'll be purchasing some Gorilla Glue.
Issue #2: Vehicle will not engage into gear at start up. As you push on the gas the vehicle does not move and then lurches into motion. I almost ran over a family friend as I was pulling out of our garage... I brought the vehicle to our local dealership several times for this issue. The vehicle replicated the issue while they drove it. They told me that they can't figure it out. They don't know what is wrong with it because it's not giving them a code and there is not any bulletins from GMC on this.
Issue #3: Vehicle lurches forward while driving around 70 miles per hour. This has happened so many times while we are driving the vehicle that it's a habit to brace for it if we are driving on ice or snow. This has been discussed with the dealership. I have told them that this vehicle is going to kill us or someone else if they don't fix the problem. They say that they don't know what is wrong with it. No codes and no bulletins.
Issue #4: The vehicle has had around 4 recalls and I was just notified that there is another one for the airbag. Advice: Do not purchase this year, make, and model. A $75,000.00 vehicle should NEVER be this much of a hassle or concern. I would also like to add that we have several friends that drive the same exact vehicle as ours and the problems with this SUV are not a secret.
Reviewed Aug. 29, 2016
The car turns off, twice as I was slowing at a stop sign on my street. I know this is hard to recreate but nevertheless, it shouldn’t happen and the dealer don't know why. The low rev sputtering is getting worse, especially in slow speed traffic. On one occasion while pulling out to overtake, it took about 2-3 seconds to finally get power. This is embarrassing taking people out for lunch… in a $70K car. People cannot believe the technician & GM said nothing was wrong. At most speeds but certainly above 50 MPH, there is a 1-2 seconds of shudder/vibration that rolls through the cabin. This is getting worse, sometimes as often as every 15-30 seconds while driving. Feels like a loose wheel or something in the drive train. Slamming into gear is very annoying. Garage door opener only works when you are 5 feet from it facing towards it. Sometime I need to pull the car slightly into the garage to start it then reverse quickly out before the door hits me!!
Reviewed Aug. 20, 2016
My husband and I purchased a 2016 Yukon XL DENALI at the end of December. We experienced a few minor electrical Problems like the center console would go black but everything else was still working. Our truck reached 14065 miles and the whole center console went out again but this time nothing worked... no radio, XM, backup assistance, navigation, Bluetooth, and etc. I took it to the dealership Monday and they said I should have the truck back in a few days. I'm writing this review Saturday and still will not receive my truck until next week. The amplifier went completely out and it took them a while to get it ordered and to receive it. Now something behind the dashboard has to be replaced and I locked the glove department and I had to bring them the key. This review is similar to the other 2016. I did get a rental 2016 Yukon XL Denali.
Reviewed July 21, 2016
There should be a class action suit filed against GMC for selling the faulty and fraudulent automobile called the 2015 GMC Yukon XL Denali. From day 1 there have been issues: Car would shift into four wheel drive automatically, bumpy ride, car movement after placed from drive to park, engine acceleration between gear shifting. Engine rebuilt after breakdown on highway, fuel pump ticking after truck runs. Metal exhaust flap squeaks on 4 to 8 valve shifting and now all shocks and struts need to be replaced as the ride has gotten worst.
The issue is that GMC is using a different product than originally installed. Apparently the original shocks and struts are faulty, however GMC wants me to pay for the replacement since I am over the 35,000 mile limit - even though GMC was well aware of the ride issue documented by two GMC engineers that rode in the car and confirmed issues with the ride - stating that GMC was working on a computer fix which should be completed within the year.
I have been on the phone with GMC for the past month and have just gotten the runaround, 866.790.5700. My main contact has been Sharena, senior advisor, who has been unresponsive. I finally spoke to her after numerous emails and phone calls. She refused to give me her supervisor's name and transferred me to another senior advisor's voice mail. Her response has been that the dealer is independent and GMC could not do anything for me and I would just have to accept the car the way it runs if I did not want to fix it.
Prior to the purchase of this car, I had the 2007 Denali XL and 2001 Chevy 2500 Suburban. Loved both of them. Had them new and drove 200,000 miles in each.There are major issues with this vehicle and it looks like GMC will not stand behind their product. I will have to trade this car in before other major issues arise. I dread the reduced value when all the repairs are listed on a Carfax report.
Reviewed July 12, 2016
1400 miles and the center console infotainment system goes blank. Take it in to the dealership, it's a week later! An entire week later, 9 days after I dropped it off. They call and tell me they don't know when they'll get it fixed because the part to fix it has been indefinitely backordered. They have other vehicles just like it on the lot that are working, for now. You would think that GMC with already have this issue well and your hand for their Flagship SUV. Extremely disappointed.
Updated review: June 23, 2016
I found out what happened there was nothing wrong with the vehicle sadly it was my floor mat that got stuck to the pedal.
Original Review: June 20, 2016
I recently just purchased a 2012 Yukon Denali and was very pleased with it until something horrifying happened while driving with my 2 young children. Just 2 days ago I was driving and out of nowhere the car started driving on its own and not in cruise control either, I was driving at 30 mph. It sped up speeding up to 50 or 60 mph on its own. I tried pressing the brakes and the truck would stop but as I released the brakes it kept speeding like it wanted to race. I almost hit several cars - luckily I didn't. Thank god I was finally able to get the car to stop. I pulled over, put it in neutral shut the car off then put it in park. I gave it a few minutes then restarted it back up and it drove normal but now it makes me nervous to drive it. Gonna take it back to the dealer and see why it did that.
Reviewed April 30, 2016
My truck was purchased new and has approx. 32,000 miles on it. It is kept in a heated/air conditioned garage and maintenance is kept up to date. I had 2 door locks replaced under warranty and now the front passenger lock is broken. I can't reach it and I took it to the dealer who wanted $450.00 to replace it. I also have pictures of a burn on my back that happened one day when the heated seat would not shut off and I could not get to a safe place to get out of the car. GM wants me to pay half of the cost of the heated seat. It doesn't seem to matter to them that it took over 4 months for the burn to heal because it was on my back. Now I am reading about your transmission problems and I was at the grocery store one day and I put my truck into reverse. Having the backup camera has created the habit that even though I use my mirrors and check blind spots, I wait for that camera to click on. I let my foot off of the brake a bit and the truck went forward.
Fortunately there was a pole in front of the truck because there was a lady with her little girl right between my truck and the building. Even though I barely tapped the pole, it put a nice dent in the cheap plastic bumper. Once I finally got the truck to go in reverse, I left the parking lot and turned on my left turn indicator and the windshield wipers came on. I realize that this could happen since all of those controls are on the same arm but I checked it and I could not turn the wipers off or signal. I drove a 1997 Suburban for 10 years and the dealership replaced at least 7 automatic door lock mechanisms under warranty. There were always electrical issue but I would have thought GM might have found a new supplier for the door locks and figured out the electrical problems. Be on the safe side and NEVER shut your doors with the keys inside.
You can set up an account with GM online and then they have to at least answer your questions however, they seem to want to make it a career choice for you to try to take care of these issues. Does anyone know if you can replace or at least cover these cheap plastic bumpers with the old style? They say it gives better mileage due to less wind resistance; Yes we are supposed to fall for that one; but I get the same mileage as I got with my 1997 Suburban that had real bumpers and was heavier because it had 4 wheel drive.
Reviewed April 28, 2016
I am having a bad experience with my new 2015 Yukon as I only had it for a couple of months and I am having so many issues. The brakes have gone out now, sound very terrible. Never have I had a issue with any other new cars purchased in the past. Also the battery goes low for some reason. Have taken pictures and emailed the dealers and say it's normal or when they had it no issue found. When driving the car all of a sudden brakes hard like someone hit you from behind but no one is there. I think it's something with the transmission. My truck only has 19,000 miles. The dealer is so unhelpful. Once again never had an issue with any other dealers as I have purchased 2 Cadillacs from Crestview in Covina - great service. I am having second thoughts on this purchase. I feel like this car is a lemon. =(
Reviewed March 30, 2016
I bought my 2015 Yukon Denali brand new, custom ordered everything I wanted & nothing I didn't. I have had to take my car in several times for recalls. It's actually at the dealership now & has been for 3 weeks. I was just told that the transmission needs to be replaced. I am at 18k miles!! I have complained about my car jerking forward & a sort of grinding sound when changing gears to reverse. I almost hit a mother and child at my son's school due to this. I could have killed someone!! This is even after the first set of transmissions when the 2015's came out got switched to 8 speed! Cannot believe I paid nearly 70k for this & the lack of concern when you take it to a dealership - ESPECIALLY when you say you almost HIT someone with your car when changing gears - is RIDICULOUS.
Reviewed March 3, 2016
I had 2015 High Country and I only had 2500 miles and my truck start making clunking noise. I went to Chevrolet dealer, they did not even check it, just ask me couple question and told me it is normal. I took that and trade in for brand new 2015 GMC Denali. After I had only 400 miles it start doing the same thing like High Country clunking noise from the rear end and I thought maybe these truck drive like this but after 1700 hundred miles I noticed clunking noise from the rear end coming every time I stop on the red light.
One morning I drop my son to the school. On the way at the red light I put the breaks, it feel like somebody hit me on the back but it wasn't that. It was same noise from the rear noise. It got real worse. I went to the dealer such is located in Lumberton Buick Chev. The girl I talk to, her attitude was so bad she did not even want to take me in. I told her there is real bad problem with my rear end, it's making real bad noise. She tell "It takes couple hour". She ask me how many miles. I said "only 2300". After 40 minute she called me and said my truck is ready. I ask her what was wrong with my truck. "Everything is normal" she said "with 6.2 motor 8 gear transmission you better get use to it because GMC couldn't figure this problem so far. Once they figure it out bring it back and they fix it free."
Now I never heard in my lifetime and I bought over 25 brand new cars and truck, how the GMC selling their product to consumer knowing there is major issue with them and I end with this truck knowing there is major issue with rear end and I don't even feel comfortable to drive the truck. I love the body style. I believe the GMC could put little more heart into these truck and get it right instead of saving these Nickle and dime hiring these guys from Filipino and paying these guys 10 cent an hours and GMC out be ashamed of themselves they selling the product and its 100% Lemon and GMC sell Denali suppose to be their top truck. I can imagine their cheap car that for sure. I would never buy another GMC or Chev and I wouldn't even recommend to enemy.
Reviewed Feb. 25, 2016
I have read several reviews about those of you with issues. We are having the exact same issues with ours. They replaced the transmission and we are looking to have vehicle replacement and the dealership is playing games. I see all these complaints and think there is strength in numbers. Reach out to me at **. My vehicle is not a year old.
Reviewed Feb. 4, 2016
2015 GMC Yukon Denali. Car looks great both inside and out. My major issue is the transmission. It jerks between the speeds of 25-35. It's extremely uncomfortable for the driver and somewhat for the passengers. If the car is parked downhill and you put it in reverse the car will roll a number of feet forward as if it's in neutral before reverse engages. There have been times when I nearly hit the car in front of me. The transmission makes the car so uncomfortable that I wish I had never bought it. Don't make the same mistake I did. DO NOT PURCHASE THIS CAR. It's too bad because it looks great and the size is perfect for my family. I'm now trying to figure out what to buy next - not a GMC. That's for sure. A expensive lesson.
Reviewed Jan. 26, 2016
I have a 2015 Yukon Denali 3000 miles on it and also having problems with the shifting at take off. It like bogs down and jerks trying to get into gears. Don't try pulling out fast in front of anyone because it has no pick up from the constant gear shifting. At $75000 I hate it. I had a 2001 Yukon for 14 years with no problems and I wish I would of just kept it. We have a trailer and wanted a new car just in case my old was getting too old for pulling but this new Yukon is horrible at pulling a camper also. WE almost crashed from the swaying. Had to stay at 45 mph the whole trip because of such bad swaying. NOT impressed with such an expensive truck.
Reviewed Jan. 25, 2016
We purchased a 2015 GMC Yukon XL Denali from a Kellogg, ID dealership in February 2015. Since we first received it, the truck has idled very rough. I called the local dealership in Folsom, CA and they said it was due to the large size engine and that was normal. A couple of months passed (still continued to idle rough enough to visibly see your hand shake) and the truck started to stall in parking lots. We were actually on vacation and the local dealership in Coeur d'Alene, ID had it stall on them as well. They had the truck in the shop for three days and couldn't figure out the issue. GMC was going to send a factory technician out, but we had to leave. We actually changed our vacation schedule due to our concern the truck would stall out in the middle of nowhere.
Fast forward to now: The truck has been in our local dealership five times since July 2015, multiple visits by the GMC factory technician - recommended to replace all the pistons (that didn't work), we were told that this issue is happening to eight vehicles like ours across the country, we've never had an engine light come on, vehicle continues to idle rough, vehicle jumps/hesitates from a stop when putting on the gas and I'm concerned for the safety of my family. The local dealership has been great - this is a GMC design and safety issue.
I went through the resolution process that GMC has put in place (created a case number, etc) and was told that GMC will not repurchase this vehicle because it doesn't "qualify" for repurchase. They would not disclose what it takes to "qualify" and I should utilize my bumper to bumper warranty to get it resolved. Really? I believe this is a safety issue and that GMC should do what's right. Everyone I know is aware of this situation and I hope they never buy a GMC vehicle.
Reviewed Jan. 1, 2016
I have a 2015 Denali with 4k miles on it. It has a new 8-speed transmission for this model year. It is horrible! It jerks hard from 1st to second from a stop, shudders and vibrates between 1500-2000 rpm. Had it back to the dealer and they told me that there were service bulletins for the trans and transfer case software update. They performed the updates and the truck was better for awhile. Now it's back to square one. Same demons again. The drivability sucks on this truck. The suspension is hard and uncomfortable. Maybe it is the stock 22" wheels? What a waste of 70+ thousand. I understand this 8-speed transmission is new to this vehicle. I'm lucky I'm leasing because I am dumping it at lease end.
Reviewed Dec. 24, 2015
I bought 2015 4wd Denali and I'm having problems also. Mine downshifts very hard when you are at a rolling stop. It jerks the vehicle forward. Secondly on the driver's door between passenger door the piece on it is flopping in the wind. Thirdly when around 1300 rpm's vehicle vibrates (I'm not sure if this is this new 4 cylinder feature) but it doesn't sound good and has me worried something is wrong with transmission. Paid $72,000 for this hunk of junk.
Reviewed Nov. 5, 2015
Cruise control not working 81k. Door handles falling off, trim pieces on sides of doors coming off. 60 thousand dollars and it is falling apart. Was thinking on getting 2015. Not going to after reading reviews. Many people has had cruise control issues on this year car. However no recall so far, and very expensive to fix. Door handles for labor and part 400.00ish for each door. I used JB weld cost 2.99. Chrome paint came off inside door handle. It is so sharp. It will cut you like a knife. 150.00 to re glue trim piece on doors. This car kept in garage and well cared for. It is just a pile of junk. Oh yes and there is the paint falling off front bumper. Don't think it had a clear coat. Chrome, Ha! What chrome, just painted plastic. It chips off, what a joke. Keys have never worked very good, hard to lock and unlock. They want 400.00 + to remake keys. Save your money. Don't buy GMC Denali.
Reviewed Oct. 23, 2015
I bought a new 2007 GMC Denali for about $60,000 after interest. This has been a nightmare. First we had a transmission issue and they said it was "normal". Then we had a dash cracking issue but they said it would be over $2000 to fix. Then we have the clear coat bubbling up and turning white, and now the front seats will not adjust. I took it in and they said they will look at it but they might need it for the day with no loan car. During the paint and dash issue the GMC Dublin service guy gave me the name and number of their GMC rep. I called him a number of times with no RETURN call. If anybody asks me if it would be a good idea to buy a GMC vehicle, I WILL SAY NO BLANKING WAY?
Reviewed Oct. 3, 2015
I have a 2003 Yukon Denali that I have put 302,000 miles on. I have never had any mechanical problems at all with this vehicle. Only time I have needed to have my car worked on was for a dry rotted oil line. Would buy another one tomorrow. Only complaint is that the 323rd row seating is only comfortable for children under age 8 then your legs are too long to fit.
Reviewed Sept. 28, 2015
My Maiden voyage with my 2015 GMC Denali resulted in navigation not knowing freeway systems in 4 different cities. This is ridiculous.
Reviewed July 18, 2015
I'm a lover of new cars. It's my vice. Just bought the Yukon on Mother's Day. Paid 67k for the Yukon fully loaded. The good: So much quieter than any of my previous vehicles (Lexus, Lexus, Toyota, Toyota, Toyota, Volvo). Smoother ride than the others also. Interior is amazing. My computer system seems to work great besides a seat issue. Will explain below. Fits three car seats and my older son and a friend. One of the only vehicles I could find with all the tethers in them. My 2013 Sienna didn't even have enough tethers for my kids. Without taking up two seats and not allowing us to carpool our son's friend with us. Saving me 50% driving.
The bad: GMC has told me that it's normal that every time I get into my vehicle that I have to HOLD DOWN the preset for my seats. Every single time! I have an exit setting that moves my seat forward as far as I can so I can get to the back and retrieve my twins. However it doesn't auto go back to presets when pressed. They said it's supposed to be that way. Huge design error on their part! The transmission hard shift is insane. It didn't do this for the first month. Then all of sudden for the first time I get the regular navigation warning (for the first time!) and my tranny down and upshifts so badly that I headed straight for the dealer! They said it's normal again! What!!! This shouldn't be normal or good for anything!
Recently I've noticed a "vibration" of the sorts as I'm driving. It almost feels like it's misfiring because it's a slight jolt. I'm going to take it in after having my husband confirm it. It's very noticeable but I'm scared they will just tell me it's normal too. Which I think is not! I'm a safety person and I buy brand new so I can trust what I'm driving. To have these problems already scares me. I have four kids. Three in car seats.. I cannot be sitting on the side of the road with them. Will add more later.
Reviewed July 15, 2015
We bought a 2015 Yukon Denali 8 speed trans. 4 wheel drive. We purchased specifically to Dinghy tow behind our motor-home, April 2015. 1st time Dinghy Towing went into neutral with difficulty. Towed it home would not come out of neutral. Towed to dealer. Dealer performed the 3 recalls GMC had on record. Put it in and out of neutral 2 times at dealer. Went home, hooked up and towed 1100 miles, unhooked, put in 2WH. Went to leave and would not go back into neutral. Wife followed me to next RV park. Took to local GMC dealer. He reset something. Hooked up and towed to next park. Yukon went out of neutral with much difficulty. Have no idea what tomorrow will bring. Please do not purchase a 2015 GMC for dinghy towing until these problems are worked out completely. Lord only knows when?
Reviewed July 7, 2015
I have been a loyal GMC customer for years. I bought a new 2015 Yukon Denali XL in December and have had nothing but problems. 1) The scariest one for me and my passengers and pedestrians is that when I slow down the vehicle downshifts so hard that it actually propels my SUV forward. It feels like I've been rear ended. My concern is that it will propel me into the back of someone's vehicle or hit someone. It's unpredictable. The dealership can't seem to fix it and I feel it is unsafe for me to drive. 2) Smell of vinegar coming from AC/Heat. The dealership did some fancy work on it and still smells.
3) Buffeting sound when we put down our windows. Yep, a $60,000+ vehicle and we can not put our windows down. It gives us a headache and hurts our ears. Dealership tried to fix it and still nothing. Drove an different one - apparently GMC knows there is a problem but can't fix it! 4) Cargo falls out. For some reason GMC made the cargo tilt down and when you put things in the back and open the hatch everything falls out. My nice DSLR camera and lens broke because they rolled out. So frustrating. 5) LCD flashes all of the time. Yep, the fancy computer screen (control) flashes on and off, goes black, gets a line in it… you name it - it's faulty. 6) There are more, but this ought to get you started! My rig has been in the dealership more often than I'd like. It's so disappointing and frustrating. Would I buy this rig again - sadly NO.
Reviewed July 5, 2015
I bought a 53,000 $ Denali 4x4 truck 2014. After 3000 miles transmission randomly would get stuck in 5 gear. After you come to a stop only knowing when you pull out in traffic and the truck will inch you out in front of oncoming cars. GMC dealer tried 7 times to fix and has not to this day. Second steering went out while driving and came right back on causing me to fishtail into oncoming traffic. They had the truck 30 days and still can't find the problem!! I haven't driven the truck in 6 months. DON'T TRUST THESE TRUCKS! Your family could die.
The computer doesn't record the check engine light after this happens unless you don't turn off the ignition. So if you die in a wreck they might just say you were texting or something when really your steering went out! I posted the results from the consumer protection agency's arbitrator. I lost how can this be. There is no way Gm can get away with this. I bought this truck new 750 a month and can't sell it, drive it, or give it back. The arbitrator knew the lawyer from GM. She talked to him after the arbitration and before the decision this was totally rigged. Now I have a new lawyer and he says it will take a year! I love my new Ram 2500 6.4.
Reviewed May 20, 2015
I recently purchased a 2015 GMC Yukon SLT. Great vehicle. Great ride vs my old 2009. My only issue is the 3rd row seats while they fold flat they remain at a slight incline. The cargo we carry is tipping over & rolling down toward the tailgate. What's up with this GMC?
Reviewed April 30, 2015
2012 Denali with 70k miles. Just put first set of tires on it. Tow the boat regularly. It's been flawless. I don't understand all of the issues people are having with these vehicles. They seem to be built extremely well. Still drives like the day I got it at 70k.
Reviewed April 9, 2015
I have not brought it in but have read about the same issue with a lot of the same kind of GMC trucks. I own a 1996 GMC Suburban that I can't drive because the ABS kicks in at any speed and won't stop the truck.
Reviewed March 24, 2015
We bought a 2015 Yukon Denali 8 speed trans. 4wheel drive. We planned to tow behind RV. We bought it Jan 16. Our nav system still does not work. We put the transfer case in neutral to tow it and then we tow it and we stop for the day. We cannot get it out of neutral. We are at Lake Havasu. We called OnStar - no help. We called GM - no help. So we will call GM to fix the vehicle and bring it to Oregon because we have appointments.
Reviewed March 18, 2015
(3-17-2015) I was driving my 2005 GMC Denali XL, (with under 35000 miles). The brake light comes on, when I go to pull over, I realize my brake pedal bottoms out. I get it to a GMC dealer. They tell me my brake lines are faulty due to bad undercarriage corrosion, and inform me that it may take thousands of dollars just to correct the brake lines, and that other parts or systems may also fail. He says it's not worth repairing.
Reviewed March 10, 2015
If you are considering the purchase of a 2015 Yukon XL Denali, read this before you write a check to the dealer. GM has a customer service department that will document your vehicle issues but don't expect them to do anything more than look for service bulletins and then tell you that the vehicle is working as designed. Of course, this statement will almost always be true! Don't expect GM to address any design issues or to enlighten you about fixes that are in progress. In August of 2014, I purchased a 2015 Yukon XL Denali. My wife and I drove the new Denali across the US to Seattle and back for a total of 8600 miles. This trip gave me an opportunity to assess the 2015 Yukon Denali under real world travel conditions. I am sharing this review with you so that if you do buy this vehicle, you will do so with your eyes wide open.
My wife and I like the ride and handling of the 2015 Denali (this is our 6th Denali/Yukon XL) but I would not purchase this vehicle again now that I have tried to use IntelliLink and been subjected to constant vibration which GM says is normal. GM did release a software update (after refusing to admit that there were any problems) for IntelliLink at the beginning of March. The update fixes 31 software bugs that affect your ability to use the radio and navigation systems. The update (#PI1375B) applies to almost every 2015 GM vehicle.
Here is what you will like about the new Denali: ride, handling, performance and fuel economy are excellent, I got 20+mpg on my trip across the US. Blind spot indicators work and will save you from crossing into another lane that has a vehicle in it. Heads-up display is great but don't wear polarized sunglasses or it will disappear. In-cabin air filter keeps out some of the dust but get the dealer to change it because it is hidden behind the glove box. The cooled front seats will increase your comfort on a hot day but be prepared to listen to the noisy fans. Rear windshield wiper has been moved to the top of the rear window which is an improvement. The rear camera has guide lines that move when you turn the steering wheel which is pretty cool and they are accurate. Heated steering wheel feels good on cold days.
Now for the issues list: the truck vibrates from 1200-1600 rpm when the engine is in 4cyl mode. The vibration is bad and GM refuses to admit that it is a defect. All of the 2015 Denalis have this problem, not just mine. IntelliLink is probably one of the worst pieces of software that has ever been written. There are too many issues to list. Some of them may be fixed by the recent software update but I haven't had a chance to test the fixes. Bottom line is that you can forget about using the navigation system unless the update is applied. Don't think that GM will notify you when they fix anything that isn't labeled a safety problem. Non-safety fixes don't even show up in the recall DB. Your only option is to call the dealer every week and ask them if GM has fixed anything related to your vehicle.
The headlights produce great light but the projector lenses cut the light off with a sharp horizontal line that is not far enough down the road for you to see any distance. The problem is compounded if you drive on any roads that are not perfectly level. The dealer adjusted my lights and now I can see a comfortable distance but oncoming cars flash their lights at me. I guess they are a little too high. The carpet in the cargo is too Velcro-friendly. If you let a Velcro strap from your clothing or baggage touch the carpet, you will pull some of the carpet off because it sticks so well. Don't look for the automatic lift gate option referred to in the manual or the WiFi hotspot capability because it is not available.
Plan on paying more for OnStar if you want to use the Remote Link application on your mobile phone to interface with your vehicle and even more if you want to download maps to the on-board navigation system. The 120v AC outlet is a nice feature but it doesn't provide enough wattage (150 watts) for much of anything other than charging your cell phone. Don't let your passenger carry the second key FOB. When both key FOBs are near the vehicle, it gets confused. Memory settings are unpredictable and the alarm sounds if one of you stays in the vehicle. The sun roof has a net that pops up when you open the roof. The purpose of the net is to reduce wind turbulence when driving at highway speeds, which it does. Unfortunately, it makes so much noise that you will be forced to close the roof. It also catches bugs. The USB ports work but they don't provide enough amperage to charge a Samsung S4 if you are actively using the phone.
If I haven't convinced you to wait until these vehicles are worthy of the $75,000 price tag, make sure that you check the paint carefully. Mine has a sliver dollar-size defect in the paint on the driver's side that sticks out like a sore thumb every time I get in the vehicle. I noticed that these vehicles are not being delivered to dealers at this time (March 9, 2015), probably because they don't work. If you still have to have this vehicle, take one for a test drive at night and have your passenger give the navigation a try. Or better yet, try to rent one for a trip. The phone number for GM executive offices is 855-435-7284. Write it down because you will need it!
Reviewed March 6, 2015
I have been in touch with GMC recall center regarding the cracks in my GMC Denali.. They are covering the service visit to check my complaint yet are acting as if it is not their problem despite several hundred people having the same problem. I am willing to start a class action suit if others will join in with me to stand up and make GMC back their product. My email is **. If everyone who has this problem will contact me... I will start the proceedings to get this addressed as a recall. Thanks to everyone who helps and spread the word on every forum you can to help make a difference if we all stand together.
Reviewed Feb. 1, 2015
I purchased a 2007 GMC Yukon Denali in 2012 with 86k miles on it. The factory warranty had expired, and I didn't see the need to purchased an independent warranty because l had purchased a used 2001 GMC Yukon Denali in 2004 and it was fairly dependable for several years until l sold it with 185k miles on it. Soon after the purchase of the 2007, l did notice two cracks in the dash but l figured since it was five years old, (wear & tear). I made it a point to take it to a GMC dealer for routine maintenance. The vehicle ran beautifully, until 97k miles, when the check engine & air bag lights came on a week apart. Since l had planned to get their dealer to perform the 100k service I would get them to check on the warning lights. That regular service was $600, but it was an additional $650 to replace the air bag sensor and the oxygen sensor.
From day one when l would start the engine, the air compressor would come on for 10-15 seconds which l was told by the GMC dealer that it was normal because it is a part of the autoride. The compressor got louder & louder as time passed l noticed it would stay on for longer periods. Finally it stopped coming on. I did some research on the internet & discovered that eventually the complete autoride (four shocks & compressor) would need to be replaced. Cost estimates ranged from $1200-$2200. Since l don't do any towing with it l deferred the repair for a later date.
During a routine oil change 104k miles the dealer told me that my front rotors & pads need replacing soon. A few days later l had a independent garage check the brakes & they confirmed that the front rotors were rusted & the pads needed to be replaced. They told me that l could buy myself some time by installing the pads. They warned me that the pads would wear out prematurely due to the condition of the rotors. They also warned me that the rear rotors are rusted & would need replacing also, but the pads were good. So, l had them install the front pads. At 110k miles, while driving home on the interstate l was startled by the instrument panel displaying several lights & the message board scrolling messages; check engine, service traction control, stabilitrac, & reduced engine power. I was actually frightened as my SUV went from 70mph to 35mph maximum. I limped it home & parked it.
I only drove it to the local convenience store (2 miles) & home while I did research on my problem. The dealer only offered to do a diagnostic at a cost of $100. I eventually ventured further with local trips to work & back without any warning lights & normal performance. At 111k miles the gremlin reappeared so I finally took it to the dealer and they replaced the throttle body at a cost of $900. During my research I discovered that this was a common problem with some GM vehicles. Shame on GM!
After I picked up my SUV from he dealer, I saw on the repair invoice they noted my brake rotor & pad issue. They estimated the brake repair at $1200. A few weeks later after recovering from the throttle body issue l decided to buy all four rotors & pads from a local auto parts store ($350) and l let an independent garage do the brake job, labor $75. I saved myself $775. After a rough two & a half years l am worried if l will be able to afford to continue pouring money into this vehicle. My wife has a 2005 Toyota Highlander with 190k miles on it and besides the routine maintenance, it has been trouble free. Do you think l will buy another GM vehicle? I DOUBT IT!
Reviewed Jan. 18, 2015
No brakes 03 denali: My family was on an 2hr trip from home when half way we came to stop light and it did not stop at all. Brake pedal went all the way to floor and slam right into this 48 yr old woman sitting at the light. Lucky no one was hurt besides her rear bumper. Then i read gm knows this and has done nothing to fix it. There is something very wrong with this. Have accident report and bumper bill and now I can't feel safe putting my family back in this suv.
Reviewed Jan. 17, 2015
So you spend over 40k on an SUV, you expect the dash to not randomly crack, right? After all you did spend over 40k on this vehicle, you take great care of it, and you would think a company is the large GMC would take ownership and fix a problem that thousands of people have had the same exact vehicle, right? WRONG. Apparently thousands of GMC Yukon Denali owners have experienced the exact same poor craftsmanship and/or quality, or lack thereof. I attempted to reach out to GMC to see if they would cover their faulty product. Unfortunately, they offered no help, were very condescending, unhelpful and extremely rude. DO NOT DO BUSINESS WITH GMC IF YOU VALUE YOUR TIME SANITY AND BANK ACCOUNT.
Reviewed Dec. 15, 2014
This will be the 3rd door actuator that has gone bad in less than 2 years on my 2008 GMC Denali. First the drivers door went bad then it was the passenger rear door and now it is the rear hatch actuator. I have received lies about the price by calling 2 different parts departments. I called one in Gainesville and one in Louisiana and the one in Louisiana quoted me 300.00 less than the Gainesville area.
The problem isn't all that a part goes bad it is that it costs so much to replace as well. When you start to see a trend in a part going bad I really feel that GM should look into that specific part. I have a good friend that has a 2015 Denali and his rear actuator has already gone bad. Then look at the door handles and find out how many of them have had to be replaced due to faulty design. Very cheap products used on such an expensive vehicle.
Reviewed Dec. 10, 2014
I have not too long ago bought a 2007 Denali and it ran fine for the first month. Then I started noticing when I pushed the brakes to stop, the vehicle started jerking before it came to a stop. Now I am hearing another sound which sounds like the tire is rubbing. I have checked and don't see anything. Is anyone else having this problem?
Reviewed Dec. 10, 2014
I have a 2004 GMC Denali. The frame of the vehicle and parts underneath has rusted. The rust has spread to the rims of the wheels and brake assembly, front and back. Brakes, calipers, brake lines and rotors have to be replaced twice a year due to the rust.
Reviewed Dec. 5, 2014
On Dec 4, 2014 my wife told me while she was at mailbox, her brake pedal suddenly went to the floor. She limped the Yukon up to the house and I looked to see what happened. I was shocked to see that the steel brake line running from the front of the vehicle to the rear was pouring out fluid when the pedal was depressed. Why would a top car/truck manufacturer use steel that can corrode and burst on any vehicles braking system? Stainless Steel lines could not have added that much of a cost to any vehicles main stopping system. One bad accident with a fatality could not be worth the savings! Bad move GMC. It's time for you to step up and fix these vehicles before someone dies on your hands.
Reviewed Nov. 3, 2014
September 2014 our 2005 Yukon's brakes went out completely and my husband fortunately came to a stop before hitting a tree. It was towed to Joyce Koons of Manassas 4 Oct 14. We received a phone call stating the brake lines had rusted out which had contaminated the fuel pump, all four rotors, backing plates and right and left ride level sensors. Cost for these repairs $3606. After researching we found this is a known issue with GMs brake lines rusting. I contacted GM corporate Customer Care and after 4 days when I called back I spoke to Paris who said she was not aware of any issues with the brakes. Long story short, GM states vehicle out of warranty (116K miles and 2005) and they said there was nothing they could do.
This vehicle has been in to Joyce Koons for all maintenance on time to the tune of over $8K before this additional costs. Brakes going out on a vehicle is a major safety concern. Not only are we out of a huge sum of money, I am concerned every time I see a GM thinking they may not be able to stop their vehicle and they might hit me because they don't know that their brakes could go out at any time. It is scary with such a large number of large vehicles on the road unaware of this major concern. I asked why we had not been told that there was an issue with the brake lines since it is in the shop, and was told that there was no way to tell there was an issue with the brake lines. I want GM to accept responsibility for their products.
Reviewed Oct. 14, 2014
My 2007 GMAC Denali has Paint flaking, crackling and checking. When I went to "ASK" it directed me to the website that provided me this link. To my dismay, there was a picture submitted that look exactly like what my Denali paint is doing. His car is much worse than mine, but I am very concerned that the paint will continue to deteriorate like his has. I will need to send pictures of my car's issue in a separate email.
Reviewed Oct. 1, 2014
My 2014 Denali truck stalls periodically when driving down the road. It usually occurs when you are pulling on to a busy street and cars are coming. You do everything you can not to get hit. I have taken it in to get fixed and they just tell me they have reset the computer. They tell me they drove it and could not get it to do it, so they cannot fix it. It is scheduled to be evaluated again on Oct 13. Hopefully they can get it fixed before I get hit.
Reviewed Aug. 9, 2014
2007 GMC Denali Yukon XL, paint is peeling and flaking off. This occurring on the top and sides of vehicle. Door handles came loose several times, were replaced, now it has happened again. Rear window defogger cable detached from rear window. Was told entire rear window needed to be replaced.
Reviewed April 19, 2014
I own a 2010 Yukon XL which was purchased new in 2011. My warranty ran out in July. I have always taken pride in my vehicle. It's garage kept and a sun visor shield is placed on my dash when I am at work. Two weeks ago, I noticed my dash was vibrating. When I looked, I found where the dash cracked in three different places. At first I took it to a local repair shop. The owner advised me this was a defect and had seen many. After I thought about this, I called a friend who use to be an engineer with the company. He also advised me that this was a problem that even he had experienced. I called GM to find out what could be done. The answer, due to my warranty being out, they would only pay $200.00 of the $800.00 repair bill. This is unreal! I paid nearly $60,000 for a vehicle and in less than three years, the dash cracks! Needless to say, I am extremely upset about this. If this is the way GM treats their customers, I may have to drive a different make soon.
Reviewed Aug. 26, 2013
I was driving down a highway at 65 mph when I began to smell smoke. At first I thought that it was just oil spilled on exhaust system. Then the smoke got worse and had a terrible odor. I looked down at the center console and smoke was coming out from around the edges and the ash tray area. I started looking for a pull off as I was on a country road. As I found one, fire started coming up through the gaps. My first thought was that I had a fire that was going to destroy the vehicle. So, once I was stopped I looked for my fire extinguisher but couldn't find it and then I remembered that I had bottled water in the vehicle. I grabbed 4 of them and went back to the driver’s side and began to pour water down through the opening in the console that had been caused by the fire melting it. The fire was put out quickly.
I then put on gloves and removed the top part of the console that had been mostly destroyed by the fire. In looking into the bottom it appears that small bits of paper, receipts, etc. had fallen down onto the wiring harness below. My guess is that since I had plugged my XM radio into the cigarette lighter it had heated up the wires which had heated up the papers until they began to burn. I consider this a flaw in the design of the console, the cause being the cracks in the console/ash tray which would allow paper objects to fall onto the wiring harness below and cause a fire. The fire melted about six inches of insulation off the wiring harness and the wires touching each other resulted in a few fuses being blown.
The vehicle is still drivable but as of this writing does not have overhead lights and dashboard lighting available and there is an intermittent ignition issue. I have not been able to find a replacement wiring harness as of now but suspect that when I do it will cost an arm and a leg. So I am trying to repair the wiring by re-insulating each wire and then re-bundling them. A few will have to be spliced as they were broken when I removed the parts of the console.
Reviewed Dec. 20, 2012
While driving, my brakes failed and my brake pedal traveled to the floor, not stopping my vehicle (2003 GMC Yukon XL SUV). My vehicle was towed to the nearest GM repair shop where they found a brake line had rusted out and burst. Repair cost was $800. Since then, I have found through research this fault is not uncommon and NHTSA is investigating. Their action number is: EA11001. I think a notice of warning of this potential premature failure should have been put out to GM dealers so they can notify customers alike.
Reviewed Dec. 19, 2012
I bought a GMC Yukon Denali in 2009. Problem after problem was fixed under warranty. I have 25 pages or more of work performed basic upkeep to ensure long lasting truck. Now, I have the same problems and major 1 SW oil pressure stabil-trac, engine light. Truck has been shaking since I bought it. The light in the truck tells me to shut off engine immediately. I have all paperwork and I contacted GM. They told me to bring it to any GM service department.
I have been at GMC service almost 75 times. Now all my problems are worse than ever which makes me think that warranty I purchased with the vehicle was a waste of my money. They just told me what they wanted to and waited for the warranty to be up. This truck is immaculate except for these problems. I was told to bring in the truck anywhere I want it to be diagnosed. So I did today, and what do I get; wasted time. They tell me at GM, not the service department, that to diagnose the vehicle, $250.
Reviewed Nov. 16, 2012
I bought a 2005 Yukon Denali and the truck ran fine for a test drive. We were strongly encouraged to buy the aftermarket warranty in case something went wrong - you know, with used vehicles these days. I got to the gas station after buying the vehicle and it was smoking, the brakes locked up, and that was only the beginning. Next thing you know, the bumper fell off (rusted clean through). The next week, the A/C compressor froze up and that needed to be replaced, along with an O2 sensor, belts, windshield cracks, A/C unit, and transmission - it was only week 3! My God, I am afraid to go into week 4!
The first time we called, they sounded shocked that these things have happened. Needless to say, the warranty company charges $75.00 for a diagnostic fee for everything checked. Well, add that up by 5-8 times. They eventually started to pay for things, but only with shady business associates who knew how to work the system. Wow, you would think a car dealership would be reputable - think again.
Reviewed Aug. 21, 2012
Hesitation and rough gear changing - At about 60,000 miles, my GMC Yukon Denali began to hesitate when changing gears. It is particularly noticeable when driving about a mile on the freeway after having driven at slower speeds in the city. I have taken it to the dealer about 5 times for this problem and have taken it to other service shops and they can't repair it.
Reviewed July 11, 2012
2007 Yukon reduction of power code - I have been having issues since I bought my vehicle and there are a lot of complaints about this product. GM should inhibit a recall and fix this issue.
Reviewed Nov. 9, 2011
2004 GMC Yukon Denali spontaneously caught on fire at least 2 hours after my husband arrived home from work for the evening. Fortunately, we noticed when the car ignited, and called the fire department right away. They put the fire out, so the only damage was to the vehicle and not to the house. The car was parked in the driveway a couple of feet from the garage door.
Reviewed June 29, 2011
I have a 2001 Yukon and started having problems with the brake system. I read about recalls on brake systems, but not in Texas. Why is GMC not recalling and paying for same problems on the same vehicles but in different states? These problems are very dangerous and costly; and GMC should have to repair them before lots of people get killed.
Reviewed March 28, 2011
I own a 2005 Yukon Denali, which I bought new. The head lights have melted the front lens on both sides of my truck. I contacted GMC customer service to see if they had a recall for such problem and was told that I am the first to report this problem. They had me take the truck to a GMC dealer to verify that the condition exists and that I did not change anything that might cause such a problem.
After the inspection, the dealer contacted GMC and told them the results of the inspection which was the truck is just like it left the factory (nothing changed or tamper with) and at that time they offered me 20% discount to repair the truck. The repair cost is $900.00, to repair my head light lens and I am not sure this is the only problem due to what caused this to happen in the first place. I was insulted by such offer due to I have never seen a head light melt the front lens of any car or truck that I have ever owned.
I contacted the GMC district rep to further pursue the repair of my truck. I talked to a person by the name of Iris who identified himself as the district rep for GMC. He offered me a 50% discount for such repairs and this is still an insult to me due to this is a safety issue with my head lamps. He told me that they have no records of this happening on any other Yukon Denali, and that this is not their problem because the truck is out of warranty. I explained that this issue is a safety issue and not warranty issue. Iris told me that if I went to Consumer Affairs, their offer would be void and that they would not talk to me anymore about this problem.
GMC Yukon Denali Company Information
- Company Name:
- GMC Yukon Denali
- Website:
- www.gmc.com
