GMC Yukon Denali Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
About GMC Yukon Denali
The GMC Yukon Denali is a full-size SUV. Read more General Motors reviews to learn about other models.
Visit www.gmc.com/suvs/yukon/denali
GMC Yukon Denali Reviews
Filter by Rating
- (15)
- (4)
- (7)
- (24)
- (71)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed March 3, 2016
I had 2015 High Country and I only had 2500 miles and my truck start making clunking noise. I went to Chevrolet dealer, they did not even check it, just ask me couple question and told me it is normal. I took that and trade in for brand new 2015 GMC Denali. After I had only 400 miles it start doing the same thing like High Country clunking noise from the rear end and I thought maybe these truck drive like this but after 1700 hundred miles I noticed clunking noise from the rear end coming every time I stop on the red light.
One morning I drop my son to the school. On the way at the red light I put the breaks, it feel like somebody hit me on the back but it wasn't that. It was same noise from the rear noise. It got real worse. I went to the dealer such is located in Lumberton Buick Chev. The girl I talk to, her attitude was so bad she did not even want to take me in. I told her there is real bad problem with my rear end, it's making real bad noise. She tell "It takes couple hour". She ask me how many miles. I said "only 2300". After 40 minute she called me and said my truck is ready. I ask her what was wrong with my truck. "Everything is normal" she said "with 6.2 motor 8 gear transmission you better get use to it because GMC couldn't figure this problem so far. Once they figure it out bring it back and they fix it free."
Now I never heard in my lifetime and I bought over 25 brand new cars and truck, how the GMC selling their product to consumer knowing there is major issue with them and I end with this truck knowing there is major issue with rear end and I don't even feel comfortable to drive the truck. I love the body style. I believe the GMC could put little more heart into these truck and get it right instead of saving these Nickle and dime hiring these guys from Filipino and paying these guys 10 cent an hours and GMC out be ashamed of themselves they selling the product and its 100% Lemon and GMC sell Denali suppose to be their top truck. I can imagine their cheap car that for sure. I would never buy another GMC or Chev and I wouldn't even recommend to enemy.
Reviewed Feb. 25, 2016
I have read several reviews about those of you with issues. We are having the exact same issues with ours. They replaced the transmission and we are looking to have vehicle replacement and the dealership is playing games. I see all these complaints and think there is strength in numbers. Reach out to me at **. My vehicle is not a year old.
Reviewed Feb. 4, 2016
2015 GMC Yukon Denali. Car looks great both inside and out. My major issue is the transmission. It jerks between the speeds of 25-35. It's extremely uncomfortable for the driver and somewhat for the passengers. If the car is parked downhill and you put it in reverse the car will roll a number of feet forward as if it's in neutral before reverse engages. There have been times when I nearly hit the car in front of me. The transmission makes the car so uncomfortable that I wish I had never bought it. Don't make the same mistake I did. DO NOT PURCHASE THIS CAR. It's too bad because it looks great and the size is perfect for my family. I'm now trying to figure out what to buy next - not a GMC. That's for sure. A expensive lesson.
Reviewed Jan. 26, 2016
I have a 2015 Yukon Denali 3000 miles on it and also having problems with the shifting at take off. It like bogs down and jerks trying to get into gears. Don't try pulling out fast in front of anyone because it has no pick up from the constant gear shifting. At $75000 I hate it. I had a 2001 Yukon for 14 years with no problems and I wish I would of just kept it. We have a trailer and wanted a new car just in case my old was getting too old for pulling but this new Yukon is horrible at pulling a camper also. WE almost crashed from the swaying. Had to stay at 45 mph the whole trip because of such bad swaying. NOT impressed with such an expensive truck.
Reviewed Jan. 25, 2016
We purchased a 2015 GMC Yukon XL Denali from a Kellogg, ID dealership in February 2015. Since we first received it, the truck has idled very rough. I called the local dealership in Folsom, CA and they said it was due to the large size engine and that was normal. A couple of months passed (still continued to idle rough enough to visibly see your hand shake) and the truck started to stall in parking lots. We were actually on vacation and the local dealership in Coeur d'Alene, ID had it stall on them as well. They had the truck in the shop for three days and couldn't figure out the issue. GMC was going to send a factory technician out, but we had to leave. We actually changed our vacation schedule due to our concern the truck would stall out in the middle of nowhere.
Fast forward to now: The truck has been in our local dealership five times since July 2015, multiple visits by the GMC factory technician - recommended to replace all the pistons (that didn't work), we were told that this issue is happening to eight vehicles like ours across the country, we've never had an engine light come on, vehicle continues to idle rough, vehicle jumps/hesitates from a stop when putting on the gas and I'm concerned for the safety of my family. The local dealership has been great - this is a GMC design and safety issue.
I went through the resolution process that GMC has put in place (created a case number, etc) and was told that GMC will not repurchase this vehicle because it doesn't "qualify" for repurchase. They would not disclose what it takes to "qualify" and I should utilize my bumper to bumper warranty to get it resolved. Really? I believe this is a safety issue and that GMC should do what's right. Everyone I know is aware of this situation and I hope they never buy a GMC vehicle.
Reviewed Jan. 1, 2016
I have a 2015 Denali with 4k miles on it. It has a new 8-speed transmission for this model year. It is horrible! It jerks hard from 1st to second from a stop, shudders and vibrates between 1500-2000 rpm. Had it back to the dealer and they told me that there were service bulletins for the trans and transfer case software update. They performed the updates and the truck was better for awhile. Now it's back to square one. Same demons again. The drivability sucks on this truck. The suspension is hard and uncomfortable. Maybe it is the stock 22" wheels? What a waste of 70+ thousand. I understand this 8-speed transmission is new to this vehicle. I'm lucky I'm leasing because I am dumping it at lease end.
Reviewed Dec. 24, 2015
I bought 2015 4wd Denali and I'm having problems also. Mine downshifts very hard when you are at a rolling stop. It jerks the vehicle forward. Secondly on the driver's door between passenger door the piece on it is flopping in the wind. Thirdly when around 1300 rpm's vehicle vibrates (I'm not sure if this is this new 4 cylinder feature) but it doesn't sound good and has me worried something is wrong with transmission. Paid $72,000 for this hunk of junk.
Reviewed Nov. 5, 2015
Cruise control not working 81k. Door handles falling off, trim pieces on sides of doors coming off. 60 thousand dollars and it is falling apart. Was thinking on getting 2015. Not going to after reading reviews. Many people has had cruise control issues on this year car. However no recall so far, and very expensive to fix. Door handles for labor and part 400.00ish for each door. I used JB weld cost 2.99. Chrome paint came off inside door handle. It is so sharp. It will cut you like a knife. 150.00 to re glue trim piece on doors. This car kept in garage and well cared for. It is just a pile of junk. Oh yes and there is the paint falling off front bumper. Don't think it had a clear coat. Chrome, Ha! What chrome, just painted plastic. It chips off, what a joke. Keys have never worked very good, hard to lock and unlock. They want 400.00 + to remake keys. Save your money. Don't buy GMC Denali.
Reviewed Oct. 23, 2015
I bought a new 2007 GMC Denali for about $60,000 after interest. This has been a nightmare. First we had a transmission issue and they said it was "normal". Then we had a dash cracking issue but they said it would be over $2000 to fix. Then we have the clear coat bubbling up and turning white, and now the front seats will not adjust. I took it in and they said they will look at it but they might need it for the day with no loan car. During the paint and dash issue the GMC Dublin service guy gave me the name and number of their GMC rep. I called him a number of times with no RETURN call. If anybody asks me if it would be a good idea to buy a GMC vehicle, I WILL SAY NO BLANKING WAY?
Reviewed Oct. 3, 2015
I have a 2003 Yukon Denali that I have put 302,000 miles on. I have never had any mechanical problems at all with this vehicle. Only time I have needed to have my car worked on was for a dry rotted oil line. Would buy another one tomorrow. Only complaint is that the 323rd row seating is only comfortable for children under age 8 then your legs are too long to fit.
Reviewed Sept. 28, 2015
My Maiden voyage with my 2015 GMC Denali resulted in navigation not knowing freeway systems in 4 different cities. This is ridiculous.
Reviewed July 18, 2015
I'm a lover of new cars. It's my vice. Just bought the Yukon on Mother's Day. Paid 67k for the Yukon fully loaded. The good: So much quieter than any of my previous vehicles (Lexus, Lexus, Toyota, Toyota, Toyota, Volvo). Smoother ride than the others also. Interior is amazing. My computer system seems to work great besides a seat issue. Will explain below. Fits three car seats and my older son and a friend. One of the only vehicles I could find with all the tethers in them. My 2013 Sienna didn't even have enough tethers for my kids. Without taking up two seats and not allowing us to carpool our son's friend with us. Saving me 50% driving.
The bad: GMC has told me that it's normal that every time I get into my vehicle that I have to HOLD DOWN the preset for my seats. Every single time! I have an exit setting that moves my seat forward as far as I can so I can get to the back and retrieve my twins. However it doesn't auto go back to presets when pressed. They said it's supposed to be that way. Huge design error on their part! The transmission hard shift is insane. It didn't do this for the first month. Then all of sudden for the first time I get the regular navigation warning (for the first time!) and my tranny down and upshifts so badly that I headed straight for the dealer! They said it's normal again! What!!! This shouldn't be normal or good for anything!
Recently I've noticed a "vibration" of the sorts as I'm driving. It almost feels like it's misfiring because it's a slight jolt. I'm going to take it in after having my husband confirm it. It's very noticeable but I'm scared they will just tell me it's normal too. Which I think is not! I'm a safety person and I buy brand new so I can trust what I'm driving. To have these problems already scares me. I have four kids. Three in car seats.. I cannot be sitting on the side of the road with them. Will add more later.
Reviewed July 15, 2015
We bought a 2015 Yukon Denali 8 speed trans. 4 wheel drive. We purchased specifically to Dinghy tow behind our motor-home, April 2015. 1st time Dinghy Towing went into neutral with difficulty. Towed it home would not come out of neutral. Towed to dealer. Dealer performed the 3 recalls GMC had on record. Put it in and out of neutral 2 times at dealer. Went home, hooked up and towed 1100 miles, unhooked, put in 2WH. Went to leave and would not go back into neutral. Wife followed me to next RV park. Took to local GMC dealer. He reset something. Hooked up and towed to next park. Yukon went out of neutral with much difficulty. Have no idea what tomorrow will bring. Please do not purchase a 2015 GMC for dinghy towing until these problems are worked out completely. Lord only knows when?
Reviewed July 7, 2015
I have been a loyal GMC customer for years. I bought a new 2015 Yukon Denali XL in December and have had nothing but problems. 1) The scariest one for me and my passengers and pedestrians is that when I slow down the vehicle downshifts so hard that it actually propels my SUV forward. It feels like I've been rear ended. My concern is that it will propel me into the back of someone's vehicle or hit someone. It's unpredictable. The dealership can't seem to fix it and I feel it is unsafe for me to drive. 2) Smell of vinegar coming from AC/Heat. The dealership did some fancy work on it and still smells.
3) Buffeting sound when we put down our windows. Yep, a $60,000+ vehicle and we can not put our windows down. It gives us a headache and hurts our ears. Dealership tried to fix it and still nothing. Drove an different one - apparently GMC knows there is a problem but can't fix it! 4) Cargo falls out. For some reason GMC made the cargo tilt down and when you put things in the back and open the hatch everything falls out. My nice DSLR camera and lens broke because they rolled out. So frustrating. 5) LCD flashes all of the time. Yep, the fancy computer screen (control) flashes on and off, goes black, gets a line in it… you name it - it's faulty. 6) There are more, but this ought to get you started! My rig has been in the dealership more often than I'd like. It's so disappointing and frustrating. Would I buy this rig again - sadly NO.
Reviewed July 5, 2015
I bought a 53,000 $ Denali 4x4 truck 2014. After 3000 miles transmission randomly would get stuck in 5 gear. After you come to a stop only knowing when you pull out in traffic and the truck will inch you out in front of oncoming cars. GMC dealer tried 7 times to fix and has not to this day. Second steering went out while driving and came right back on causing me to fishtail into oncoming traffic. They had the truck 30 days and still can't find the problem!! I haven't driven the truck in 6 months. DON'T TRUST THESE TRUCKS! Your family could die.
The computer doesn't record the check engine light after this happens unless you don't turn off the ignition. So if you die in a wreck they might just say you were texting or something when really your steering went out! I posted the results from the consumer protection agency's arbitrator. I lost how can this be. There is no way Gm can get away with this. I bought this truck new 750 a month and can't sell it, drive it, or give it back. The arbitrator knew the lawyer from GM. She talked to him after the arbitration and before the decision this was totally rigged. Now I have a new lawyer and he says it will take a year! I love my new Ram 2500 6.4.
Reviewed May 20, 2015
I recently purchased a 2015 GMC Yukon SLT. Great vehicle. Great ride vs my old 2009. My only issue is the 3rd row seats while they fold flat they remain at a slight incline. The cargo we carry is tipping over & rolling down toward the tailgate. What's up with this GMC?
Reviewed April 30, 2015
2012 Denali with 70k miles. Just put first set of tires on it. Tow the boat regularly. It's been flawless. I don't understand all of the issues people are having with these vehicles. They seem to be built extremely well. Still drives like the day I got it at 70k.
Reviewed April 9, 2015
I have not brought it in but have read about the same issue with a lot of the same kind of GMC trucks. I own a 1996 GMC Suburban that I can't drive because the ABS kicks in at any speed and won't stop the truck.
Reviewed March 24, 2015
We bought a 2015 Yukon Denali 8 speed trans. 4wheel drive. We planned to tow behind RV. We bought it Jan 16. Our nav system still does not work. We put the transfer case in neutral to tow it and then we tow it and we stop for the day. We cannot get it out of neutral. We are at Lake Havasu. We called OnStar - no help. We called GM - no help. So we will call GM to fix the vehicle and bring it to Oregon because we have appointments.
Reviewed March 18, 2015
(3-17-2015) I was driving my 2005 GMC Denali XL, (with under 35000 miles). The brake light comes on, when I go to pull over, I realize my brake pedal bottoms out. I get it to a GMC dealer. They tell me my brake lines are faulty due to bad undercarriage corrosion, and inform me that it may take thousands of dollars just to correct the brake lines, and that other parts or systems may also fail. He says it's not worth repairing.
Reviewed March 10, 2015
If you are considering the purchase of a 2015 Yukon XL Denali, read this before you write a check to the dealer. GM has a customer service department that will document your vehicle issues but don't expect them to do anything more than look for service bulletins and then tell you that the vehicle is working as designed. Of course, this statement will almost always be true! Don't expect GM to address any design issues or to enlighten you about fixes that are in progress. In August of 2014, I purchased a 2015 Yukon XL Denali. My wife and I drove the new Denali across the US to Seattle and back for a total of 8600 miles. This trip gave me an opportunity to assess the 2015 Yukon Denali under real world travel conditions. I am sharing this review with you so that if you do buy this vehicle, you will do so with your eyes wide open.
My wife and I like the ride and handling of the 2015 Denali (this is our 6th Denali/Yukon XL) but I would not purchase this vehicle again now that I have tried to use IntelliLink and been subjected to constant vibration which GM says is normal. GM did release a software update (after refusing to admit that there were any problems) for IntelliLink at the beginning of March. The update fixes 31 software bugs that affect your ability to use the radio and navigation systems. The update (#PI1375B) applies to almost every 2015 GM vehicle.
Here is what you will like about the new Denali: ride, handling, performance and fuel economy are excellent, I got 20+mpg on my trip across the US. Blind spot indicators work and will save you from crossing into another lane that has a vehicle in it. Heads-up display is great but don't wear polarized sunglasses or it will disappear. In-cabin air filter keeps out some of the dust but get the dealer to change it because it is hidden behind the glove box. The cooled front seats will increase your comfort on a hot day but be prepared to listen to the noisy fans. Rear windshield wiper has been moved to the top of the rear window which is an improvement. The rear camera has guide lines that move when you turn the steering wheel which is pretty cool and they are accurate. Heated steering wheel feels good on cold days.
Now for the issues list: the truck vibrates from 1200-1600 rpm when the engine is in 4cyl mode. The vibration is bad and GM refuses to admit that it is a defect. All of the 2015 Denalis have this problem, not just mine. IntelliLink is probably one of the worst pieces of software that has ever been written. There are too many issues to list. Some of them may be fixed by the recent software update but I haven't had a chance to test the fixes. Bottom line is that you can forget about using the navigation system unless the update is applied. Don't think that GM will notify you when they fix anything that isn't labeled a safety problem. Non-safety fixes don't even show up in the recall DB. Your only option is to call the dealer every week and ask them if GM has fixed anything related to your vehicle.
The headlights produce great light but the projector lenses cut the light off with a sharp horizontal line that is not far enough down the road for you to see any distance. The problem is compounded if you drive on any roads that are not perfectly level. The dealer adjusted my lights and now I can see a comfortable distance but oncoming cars flash their lights at me. I guess they are a little too high. The carpet in the cargo is too Velcro-friendly. If you let a Velcro strap from your clothing or baggage touch the carpet, you will pull some of the carpet off because it sticks so well. Don't look for the automatic lift gate option referred to in the manual or the WiFi hotspot capability because it is not available.
Plan on paying more for OnStar if you want to use the Remote Link application on your mobile phone to interface with your vehicle and even more if you want to download maps to the on-board navigation system. The 120v AC outlet is a nice feature but it doesn't provide enough wattage (150 watts) for much of anything other than charging your cell phone. Don't let your passenger carry the second key FOB. When both key FOBs are near the vehicle, it gets confused. Memory settings are unpredictable and the alarm sounds if one of you stays in the vehicle. The sun roof has a net that pops up when you open the roof. The purpose of the net is to reduce wind turbulence when driving at highway speeds, which it does. Unfortunately, it makes so much noise that you will be forced to close the roof. It also catches bugs. The USB ports work but they don't provide enough amperage to charge a Samsung S4 if you are actively using the phone.
If I haven't convinced you to wait until these vehicles are worthy of the $75,000 price tag, make sure that you check the paint carefully. Mine has a sliver dollar-size defect in the paint on the driver's side that sticks out like a sore thumb every time I get in the vehicle. I noticed that these vehicles are not being delivered to dealers at this time (March 9, 2015), probably because they don't work. If you still have to have this vehicle, take one for a test drive at night and have your passenger give the navigation a try. Or better yet, try to rent one for a trip. The phone number for GM executive offices is 855-435-7284. Write it down because you will need it!
Reviewed March 6, 2015
I have been in touch with GMC recall center regarding the cracks in my GMC Denali.. They are covering the service visit to check my complaint yet are acting as if it is not their problem despite several hundred people having the same problem. I am willing to start a class action suit if others will join in with me to stand up and make GMC back their product. My email is **. If everyone who has this problem will contact me... I will start the proceedings to get this addressed as a recall. Thanks to everyone who helps and spread the word on every forum you can to help make a difference if we all stand together.
Reviewed Feb. 1, 2015
I purchased a 2007 GMC Yukon Denali in 2012 with 86k miles on it. The factory warranty had expired, and I didn't see the need to purchased an independent warranty because l had purchased a used 2001 GMC Yukon Denali in 2004 and it was fairly dependable for several years until l sold it with 185k miles on it. Soon after the purchase of the 2007, l did notice two cracks in the dash but l figured since it was five years old, (wear & tear). I made it a point to take it to a GMC dealer for routine maintenance. The vehicle ran beautifully, until 97k miles, when the check engine & air bag lights came on a week apart. Since l had planned to get their dealer to perform the 100k service I would get them to check on the warning lights. That regular service was $600, but it was an additional $650 to replace the air bag sensor and the oxygen sensor.
From day one when l would start the engine, the air compressor would come on for 10-15 seconds which l was told by the GMC dealer that it was normal because it is a part of the autoride. The compressor got louder & louder as time passed l noticed it would stay on for longer periods. Finally it stopped coming on. I did some research on the internet & discovered that eventually the complete autoride (four shocks & compressor) would need to be replaced. Cost estimates ranged from $1200-$2200. Since l don't do any towing with it l deferred the repair for a later date.
During a routine oil change 104k miles the dealer told me that my front rotors & pads need replacing soon. A few days later l had a independent garage check the brakes & they confirmed that the front rotors were rusted & the pads needed to be replaced. They told me that l could buy myself some time by installing the pads. They warned me that the pads would wear out prematurely due to the condition of the rotors. They also warned me that the rear rotors are rusted & would need replacing also, but the pads were good. So, l had them install the front pads. At 110k miles, while driving home on the interstate l was startled by the instrument panel displaying several lights & the message board scrolling messages; check engine, service traction control, stabilitrac, & reduced engine power. I was actually frightened as my SUV went from 70mph to 35mph maximum. I limped it home & parked it.
I only drove it to the local convenience store (2 miles) & home while I did research on my problem. The dealer only offered to do a diagnostic at a cost of $100. I eventually ventured further with local trips to work & back without any warning lights & normal performance. At 111k miles the gremlin reappeared so I finally took it to the dealer and they replaced the throttle body at a cost of $900. During my research I discovered that this was a common problem with some GM vehicles. Shame on GM!
After I picked up my SUV from he dealer, I saw on the repair invoice they noted my brake rotor & pad issue. They estimated the brake repair at $1200. A few weeks later after recovering from the throttle body issue l decided to buy all four rotors & pads from a local auto parts store ($350) and l let an independent garage do the brake job, labor $75. I saved myself $775. After a rough two & a half years l am worried if l will be able to afford to continue pouring money into this vehicle. My wife has a 2005 Toyota Highlander with 190k miles on it and besides the routine maintenance, it has been trouble free. Do you think l will buy another GM vehicle? I DOUBT IT!
Reviewed Jan. 18, 2015
No brakes 03 denali: My family was on an 2hr trip from home when half way we came to stop light and it did not stop at all. Brake pedal went all the way to floor and slam right into this 48 yr old woman sitting at the light. Lucky no one was hurt besides her rear bumper. Then i read gm knows this and has done nothing to fix it. There is something very wrong with this. Have accident report and bumper bill and now I can't feel safe putting my family back in this suv.
Reviewed Jan. 17, 2015
So you spend over 40k on an SUV, you expect the dash to not randomly crack, right? After all you did spend over 40k on this vehicle, you take great care of it, and you would think a company is the large GMC would take ownership and fix a problem that thousands of people have had the same exact vehicle, right? WRONG. Apparently thousands of GMC Yukon Denali owners have experienced the exact same poor craftsmanship and/or quality, or lack thereof. I attempted to reach out to GMC to see if they would cover their faulty product. Unfortunately, they offered no help, were very condescending, unhelpful and extremely rude. DO NOT DO BUSINESS WITH GMC IF YOU VALUE YOUR TIME SANITY AND BANK ACCOUNT.
Reviewed Dec. 15, 2014
This will be the 3rd door actuator that has gone bad in less than 2 years on my 2008 GMC Denali. First the drivers door went bad then it was the passenger rear door and now it is the rear hatch actuator. I have received lies about the price by calling 2 different parts departments. I called one in Gainesville and one in Louisiana and the one in Louisiana quoted me 300.00 less than the Gainesville area.
The problem isn't all that a part goes bad it is that it costs so much to replace as well. When you start to see a trend in a part going bad I really feel that GM should look into that specific part. I have a good friend that has a 2015 Denali and his rear actuator has already gone bad. Then look at the door handles and find out how many of them have had to be replaced due to faulty design. Very cheap products used on such an expensive vehicle.
Reviewed Dec. 10, 2014
I have not too long ago bought a 2007 Denali and it ran fine for the first month. Then I started noticing when I pushed the brakes to stop, the vehicle started jerking before it came to a stop. Now I am hearing another sound which sounds like the tire is rubbing. I have checked and don't see anything. Is anyone else having this problem?
Reviewed Dec. 10, 2014
I have a 2004 GMC Denali. The frame of the vehicle and parts underneath has rusted. The rust has spread to the rims of the wheels and brake assembly, front and back. Brakes, calipers, brake lines and rotors have to be replaced twice a year due to the rust.
Reviewed Dec. 5, 2014
On Dec 4, 2014 my wife told me while she was at mailbox, her brake pedal suddenly went to the floor. She limped the Yukon up to the house and I looked to see what happened. I was shocked to see that the steel brake line running from the front of the vehicle to the rear was pouring out fluid when the pedal was depressed. Why would a top car/truck manufacturer use steel that can corrode and burst on any vehicles braking system? Stainless Steel lines could not have added that much of a cost to any vehicles main stopping system. One bad accident with a fatality could not be worth the savings! Bad move GMC. It's time for you to step up and fix these vehicles before someone dies on your hands.
Reviewed Nov. 3, 2014
September 2014 our 2005 Yukon's brakes went out completely and my husband fortunately came to a stop before hitting a tree. It was towed to Joyce Koons of Manassas 4 Oct 14. We received a phone call stating the brake lines had rusted out which had contaminated the fuel pump, all four rotors, backing plates and right and left ride level sensors. Cost for these repairs $3606. After researching we found this is a known issue with GMs brake lines rusting. I contacted GM corporate Customer Care and after 4 days when I called back I spoke to Paris who said she was not aware of any issues with the brakes. Long story short, GM states vehicle out of warranty (116K miles and 2005) and they said there was nothing they could do.
This vehicle has been in to Joyce Koons for all maintenance on time to the tune of over $8K before this additional costs. Brakes going out on a vehicle is a major safety concern. Not only are we out of a huge sum of money, I am concerned every time I see a GM thinking they may not be able to stop their vehicle and they might hit me because they don't know that their brakes could go out at any time. It is scary with such a large number of large vehicles on the road unaware of this major concern. I asked why we had not been told that there was an issue with the brake lines since it is in the shop, and was told that there was no way to tell there was an issue with the brake lines. I want GM to accept responsibility for their products.
Reviewed Oct. 14, 2014
My 2007 GMAC Denali has Paint flaking, crackling and checking. When I went to "ASK" it directed me to the website that provided me this link. To my dismay, there was a picture submitted that look exactly like what my Denali paint is doing. His car is much worse than mine, but I am very concerned that the paint will continue to deteriorate like his has. I will need to send pictures of my car's issue in a separate email.
Reviewed Oct. 1, 2014
My 2014 Denali truck stalls periodically when driving down the road. It usually occurs when you are pulling on to a busy street and cars are coming. You do everything you can not to get hit. I have taken it in to get fixed and they just tell me they have reset the computer. They tell me they drove it and could not get it to do it, so they cannot fix it. It is scheduled to be evaluated again on Oct 13. Hopefully they can get it fixed before I get hit.
Reviewed Aug. 9, 2014
2007 GMC Denali Yukon XL, paint is peeling and flaking off. This occurring on the top and sides of vehicle. Door handles came loose several times, were replaced, now it has happened again. Rear window defogger cable detached from rear window. Was told entire rear window needed to be replaced.
Reviewed April 19, 2014
I own a 2010 Yukon XL which was purchased new in 2011. My warranty ran out in July. I have always taken pride in my vehicle. It's garage kept and a sun visor shield is placed on my dash when I am at work. Two weeks ago, I noticed my dash was vibrating. When I looked, I found where the dash cracked in three different places. At first I took it to a local repair shop. The owner advised me this was a defect and had seen many. After I thought about this, I called a friend who use to be an engineer with the company. He also advised me that this was a problem that even he had experienced. I called GM to find out what could be done. The answer, due to my warranty being out, they would only pay $200.00 of the $800.00 repair bill. This is unreal! I paid nearly $60,000 for a vehicle and in less than three years, the dash cracks! Needless to say, I am extremely upset about this. If this is the way GM treats their customers, I may have to drive a different make soon.
Reviewed Aug. 26, 2013
I was driving down a highway at 65 mph when I began to smell smoke. At first I thought that it was just oil spilled on exhaust system. Then the smoke got worse and had a terrible odor. I looked down at the center console and smoke was coming out from around the edges and the ash tray area. I started looking for a pull off as I was on a country road. As I found one, fire started coming up through the gaps. My first thought was that I had a fire that was going to destroy the vehicle. So, once I was stopped I looked for my fire extinguisher but couldn't find it and then I remembered that I had bottled water in the vehicle. I grabbed 4 of them and went back to the driver’s side and began to pour water down through the opening in the console that had been caused by the fire melting it. The fire was put out quickly.
I then put on gloves and removed the top part of the console that had been mostly destroyed by the fire. In looking into the bottom it appears that small bits of paper, receipts, etc. had fallen down onto the wiring harness below. My guess is that since I had plugged my XM radio into the cigarette lighter it had heated up the wires which had heated up the papers until they began to burn. I consider this a flaw in the design of the console, the cause being the cracks in the console/ash tray which would allow paper objects to fall onto the wiring harness below and cause a fire. The fire melted about six inches of insulation off the wiring harness and the wires touching each other resulted in a few fuses being blown.
The vehicle is still drivable but as of this writing does not have overhead lights and dashboard lighting available and there is an intermittent ignition issue. I have not been able to find a replacement wiring harness as of now but suspect that when I do it will cost an arm and a leg. So I am trying to repair the wiring by re-insulating each wire and then re-bundling them. A few will have to be spliced as they were broken when I removed the parts of the console.
Reviewed Dec. 20, 2012
While driving, my brakes failed and my brake pedal traveled to the floor, not stopping my vehicle (2003 GMC Yukon XL SUV). My vehicle was towed to the nearest GM repair shop where they found a brake line had rusted out and burst. Repair cost was $800. Since then, I have found through research this fault is not uncommon and NHTSA is investigating. Their action number is: EA11001. I think a notice of warning of this potential premature failure should have been put out to GM dealers so they can notify customers alike.
Reviewed Dec. 19, 2012
I bought a GMC Yukon Denali in 2009. Problem after problem was fixed under warranty. I have 25 pages or more of work performed basic upkeep to ensure long lasting truck. Now, I have the same problems and major 1 SW oil pressure stabil-trac, engine light. Truck has been shaking since I bought it. The light in the truck tells me to shut off engine immediately. I have all paperwork and I contacted GM. They told me to bring it to any GM service department.
I have been at GMC service almost 75 times. Now all my problems are worse than ever which makes me think that warranty I purchased with the vehicle was a waste of my money. They just told me what they wanted to and waited for the warranty to be up. This truck is immaculate except for these problems. I was told to bring in the truck anywhere I want it to be diagnosed. So I did today, and what do I get; wasted time. They tell me at GM, not the service department, that to diagnose the vehicle, $250.
Reviewed Nov. 16, 2012
I bought a 2005 Yukon Denali and the truck ran fine for a test drive. We were strongly encouraged to buy the aftermarket warranty in case something went wrong - you know, with used vehicles these days. I got to the gas station after buying the vehicle and it was smoking, the brakes locked up, and that was only the beginning. Next thing you know, the bumper fell off (rusted clean through). The next week, the A/C compressor froze up and that needed to be replaced, along with an O2 sensor, belts, windshield cracks, A/C unit, and transmission - it was only week 3! My God, I am afraid to go into week 4!
The first time we called, they sounded shocked that these things have happened. Needless to say, the warranty company charges $75.00 for a diagnostic fee for everything checked. Well, add that up by 5-8 times. They eventually started to pay for things, but only with shady business associates who knew how to work the system. Wow, you would think a car dealership would be reputable - think again.
Reviewed Aug. 21, 2012
Hesitation and rough gear changing - At about 60,000 miles, my GMC Yukon Denali began to hesitate when changing gears. It is particularly noticeable when driving about a mile on the freeway after having driven at slower speeds in the city. I have taken it to the dealer about 5 times for this problem and have taken it to other service shops and they can't repair it.
Reviewed July 11, 2012
2007 Yukon reduction of power code - I have been having issues since I bought my vehicle and there are a lot of complaints about this product. GM should inhibit a recall and fix this issue.
Reviewed Nov. 9, 2011
2004 GMC Yukon Denali spontaneously caught on fire at least 2 hours after my husband arrived home from work for the evening. Fortunately, we noticed when the car ignited, and called the fire department right away. They put the fire out, so the only damage was to the vehicle and not to the house. The car was parked in the driveway a couple of feet from the garage door.
Reviewed June 29, 2011
I have a 2001 Yukon and started having problems with the brake system. I read about recalls on brake systems, but not in Texas. Why is GMC not recalling and paying for same problems on the same vehicles but in different states? These problems are very dangerous and costly; and GMC should have to repair them before lots of people get killed.
Reviewed March 28, 2011
I own a 2005 Yukon Denali, which I bought new. The head lights have melted the front lens on both sides of my truck. I contacted GMC customer service to see if they had a recall for such problem and was told that I am the first to report this problem. They had me take the truck to a GMC dealer to verify that the condition exists and that I did not change anything that might cause such a problem.
After the inspection, the dealer contacted GMC and told them the results of the inspection which was the truck is just like it left the factory (nothing changed or tamper with) and at that time they offered me 20% discount to repair the truck. The repair cost is $900.00, to repair my head light lens and I am not sure this is the only problem due to what caused this to happen in the first place. I was insulted by such offer due to I have never seen a head light melt the front lens of any car or truck that I have ever owned.
I contacted the GMC district rep to further pursue the repair of my truck. I talked to a person by the name of Iris who identified himself as the district rep for GMC. He offered me a 50% discount for such repairs and this is still an insult to me due to this is a safety issue with my head lamps. He told me that they have no records of this happening on any other Yukon Denali, and that this is not their problem because the truck is out of warranty. I explained that this issue is a safety issue and not warranty issue. Iris told me that if I went to Consumer Affairs, their offer would be void and that they would not talk to me anymore about this problem.
GMC Yukon Denali Company Information
- Company Name:
- GMC Yukon Denali
- Website:
- www.gmc.com
