Chevy Suburban

I purchased a brand new 0 mileage Chevrolet Suburban 2023 on September 2nd, for WORK pretences. I took the car into the dealership on Oct 17th (now with 2k mileage) because the steering wheel got very stiff while driving and they returned it to me that same day saying everything was fine. The next day, Oct 18th, I take the car back to the dealership due to the same steering wheel issue that almost costed me my life while driving on the highway. After NUMEROUS phone calls and walk-ins (literally every other day), ‘Til this day, there is still NO update or solution from neither the dealership (Autonation) nor General Motors.

We bought a brand new 2020 Chevy suburban. Five days after purchase it rained and water filled the inside of the truck. After four trips to the service department with multiple reoccurring leaks. We were told there is nothing they can do. It took four months for GM to get back to us only to find out we are stuck with the truck. “Sorry”. Do not buy new GM vehicles. They are not who they used to be. If something goes wrong you are on your own.

I bought 2020 Chevrolet Suburban and drove only 20000 miles. Car has Engine Light came. I visited 6 time already dealerships. They couldn’t figure out the problems. I am struck. Nobody help me. Call GM motors. Call dealerships. I don’t know where I go. Only God help me I think.

Bought a 2018 Suburban (traded in a 2016 Tahoe) in March 2018. In the fall of 2019 the middle row DVD screen stop working as well as experienced issues with the front passenger seat belt latch. Took it to the dealership in October 2019 and paid for diagnostics review, $138.25. The review resulted in the dealership not being able to identify the issues and noted that both the seat belt latch and DVD screen would have to be replaced, $739. The car was no longer under warranty due to mileage and therefore I was on the hook to pay for the replacement.

Don't even think about purchasing a Chevy product. My 2017 Chevy Suburban is in for a warranty repair - defective valve/valve lifter, The dealership can't find the part - Chevy can't deliver the part and best of all after being in the shop for a week chevy finally calls me to tell me they don't know when they can supply the part for the repair. I never had this problem with my Toyota.

2009 Chevy Suburban, burns oil, fouls out plugs because of this. Noted but no recall. Door lock & window buttons problems. Replaced hubs at 50K. Cheap interior. Premature rusting from inside out which really can’t be repaired. Pay their CEO 25mm+ year but pump out junk. Ha

2005 Suburban. Has been a terrific car for us. 209k and have owned since new. Have replaced many wear-parts. Just did both front bearings last week. Water pump about a year ago. Fuel pump at about 150k and installed SS gas lines at the same time. Rear wiper and defrost haven't worked in years - supposedly the connection at the liftgate get corroded. Both front tie rod ends at about 100k or so. New plugs last year for the first time - no problems, but I thought how can spark plugs last that long? Rear AC began leading long ago so I bought a bypass plug and haven't had any AC problems since. Gauges - yes they are a well-known problem - cheap crap and I have two nonworking now, but a lot of guys will replace the gauge motor for not much $. Changed oil every 5k with Mobile 1. Changed trans fluid every 60k. flushed cooling system at 100 and 200. The interior stuff if what GM really cheaps out on. Seat folding mechanisms, seatbelt latches, etc.

My 2017 Suburban has been back to the dealer 5 times to have the radio fixed. It cuts out about 3 times a day in my travels. Most times I have to listen to my local radio station on my phone to hear music. It SUCKS that I paid $65,000,00 for a brand new SUV in 2017 and have this kind of PROBLEM. It was fixed for 6 months and now it cuts off and if I pay for satellite radio and I guess it my problem that sucks going on 2 years and still can't fix it. What can I do???

We have a 2012 Suburban that started rusting last year. The local Chevrolet dealer "fixed" it under warranty. Now 9 months later the vehicle is out of warranty and dealer and GM will not fix the recurring rust. GM states since no parts were replaced last year there is nothing to parts warranty. Our position is parts should have been replaced and not repaired and I was told that warranties cover defects in material AND workmanship. GM does NOT care about its customers!!!

I had previously owned a 2011 Chevrolet Suburban. I like their size, setting on the road, and safety. The large size, and three rows of seats make it easy to take friends with you. It has GPS, OnStar, and many other modern features that enable to maximize my time in an automobile. I can relax as I drive in summer when I have cooling seats and in winter when you can use the warmer on the seats. Children can watch DVD movies en route. However, the vinyl/fake leather and size of the captain's seats is not of the quality of earlier models. The third row of seats does not have much leg room. I would also like more metal and less plastic in the frame of the vehicle.