GM Warranty

GM or dealership will not honor my warranty good until December 2020. 2014 Buick Regal purchased new in 2015. Dealership has had my car since July 27th. Just told me last week they won't cover the warranty because my oil change receipts were not detailed enough. Only thing on the receipt was my name, date and model and year of car. Smith Tire now KnA changed oil in all the work trucks at my job so I took my car there. They were in Blytheville Ar where I worked so it was easy to have one of my co-workers take me and pick up car.

Never order and pay for a vehicle from Burkins Chevrolet or any GM dealership. Burkins noted in writing particles in new vehicle paint and GM warranty refuses to fix the problem. My Burkins salesman has been verbally abusive in text messages because I gave an honest review of how I was treated. Never buy a new vehicle from GM expecting them to honor their warranty. They play phone tag to frustrate the customer. Buyer beware.

I purchased a 2017 GM Terrain Denali in October of 2017. Nine months later, I had it in to the dealer to find and fix the leak. Now,14 months later it was in the shop and they found mold growing on the passenger side carpet. The same area from before. So, either they did not fix it or a new leak sprung up. I called warranty myself because of the miles I have to drive to work I was out of the 36,000 mile warranty. However, it was under 3 years and I feel, because GM knows the Terrains have a problem with leaks, they should still honor the warranty. They didn't! All's they kept doing was have me take it back to the dealership to fix it.

Purchased new 2019 2500 HD High Country Duramax from dealer in Floresville Texas. Leather on steering wheel has has 4” of faulty, cracked leather under new vehicle warranty. GM refuses to replace steering wheel and correct the issue. After being a GM owner for several years this will be the last GM product I will purchase. Very unprofessional GM personnel that I dealt with.

My 2014 Chevy Cruze has 48,000 and the water pump is leaking. My warranty just expired in August 2019. I called Chevy to see if they would do something about the issue seeing as this is a faulty issue that upon reading about many Cruze owners have had. Chevy tells me "sorry you're on your own" for a 1000 problem for a car they let out of production with weak parts. They didn’t even attempt to offer a solution to stand behind their product. I’m so outdone with Gm at this moment and I love Chevy but my patience has snapped at this point. All I can say is don’t buy one of these. There is no way I’m supposed to be doing major maintenance on this thing this soon.

The last 3 years I have had issues with my cars acceleration. When I bought my 2012 Buick Regal in 2015. I was told I have a 5 year or 100k mile warranty whichever comes first. I have paid over 2k in fees. When I drive it would only go 35 miles an hour and that was flooring it. I went to the dealership for the repairs and was told it was not covered under the warranty so I had to pay out of pocket. My safety was compromised. I wasn't given a loaner vehicle. They told me they didn't have any. I was ignored and treated like I was bothering them because I wanted info on my car, I was just trying to find a resolution.

I have had power reduction where you have almost been killed in the road. I have been dealing with GM for 7 months. They continue to say it does not have the Voltec emissions 10/150k and the battery 15/150 even though it says on the org sticker with the VIN. They still could never get the codes to prove my issue. I provided videos and documentation. Research. Met with rude, "Oh I'm sorry" and zero action. At 6.5 months they found the warranties, now shifted me to the exec office? Where they now say I do not.

I took my truck (16 Silverado, 25K miles) into the dealer for vibration while braking. They said my pads are good but my rotors are shot. They are warped and it would not be covered under warranty. Been on and off the phone with Chevy multiple times and they keep sending me to different dealers that are telling me different things that are wrong with my brakes. Not getting anywhere with this. Always drove a Chevy. Always been a Chevy fan. I think it’s time to bite the bullet and buy a Dodge.

I scheduled an appt with GMC for a warranty repair of the OnStar system. I was under 36000 miles when I scheduled the appointment. I brought the rig in a week later for repairs at 36,102. GMC refused to cover it. Saved money on the repair, lost a customer for life.

I don't know why I continue to remain loyal to a company who obviously doesn't care about their customers. I went through a huge battle with corporate and my local dealer years ago with my 13 Silverado LTZ after my dash cracked at only 31k miles. The truck was always garage kept but GM blamed me living in Florida as the cause for the damage. Even though it is a very well known issue with this truck. Now fast forward to my 2016 Corvette Z51 with 32k miles. My driver's seat of deteriorating with cracks and sticking ripping and coming out. Also a garage kept weekend car. The passenger seat that NEVER gets used is showing a discoloration and has a flat spot with no texture remaining on it. Of course GM denied my claim under the bumper to bumper warranty. I think I'm really done this time. I've been a life long loyal customer thus far. As a child all I ever dreamed of was having a garage full of Chevys.