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Ford Mustang Reviews

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About Ford Mustang

The Ford Mustang is an iconic American sports car that first debuted in 1964. Read more Ford reviews to learn about other models.


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Ford Mustang Reviews

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    Page 3 Reviews 80 - 230
    Verified purchase

    Reviewed Nov. 9, 2015

    I purchased a 2016 Mustang GT on 9/26/15. I love the car. The only problem is when you open the driver door or press the lock button on the key fob the passenger window rolls down automatically. Took it back to the dealer. They have done everything they can to fix the issue. Wiring harness, door modules, new key fob, reset computer, etc... and have contacted Ford Engineers, all to no resolve. My car has been in the shop all but nine days since purchase. My first payment is due and I am still without a vehicle. I am told today that hopefully Ford Engineers will call them back on Wednesday with another hopeful fix??? I feel as though they have had more than enough time to find the issue. Now this is just ridiculous.

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    Punctuality & SpeedReliability

    Reviewed Nov. 3, 2015

    I purchased my 2003 Mustang GT new. 152,000 miles later it has had absolutely zero issues, only normal maintenance items. It is still on the original clutch which is working perfectly. The car is still running great and has proven to be perfectly reliable. I wouldn't hesitate to purchase another.

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    Reviewed Nov. 2, 2015

    I'm an Air Force retiree and I live in the UK. I bought the above described car with the extended warranty (over $1000 extra) for a total of 7 years from the Army Air Force Exchange Service (AAFES). I've had a "clunk" noise somewhere in my drive train since day 1. After about 1.5 years, I discovered the paint on the front edge of my hood bubbling up. I wanted the hood replaced but I was told the corrosion had to create a hole all the way through in order for it to be replaced. I had to settle for it to be "treated" and repainted. The body repair guys did an excellent job but they told me that the problem would return because they had seen the same problem on other Mustangs AND other Ford vehicles.

    I've also had corrosion problems on my mags as well. On the drive train, I had it looked at once already and was told the "clunk" was normal. HUH?? I got a second opinion on the "clunk" and was told that it was NOT normal. He stated that the play in the drive shaft was almost 5mm and the allowable limit according to Ford specs is 0.762mm. LESS THAN 1mm! NORMAL?? Don't think so. Now I'm being told that if I have it looked at by the FIRST place I took it to and they don't find anything, I'll be charged, even though it's still under the extended warranty (runs out in Feb 2016). There are many more Mustang owners that have the same "clunk" problem. So Ford, is it possible that your name actually DOES mean Fix Or Repair Daily?

    Remember when the Ford slogan was "Quality is Job 1!"? Where did that go? I'm going to keep my Mustang and I'm going to pay out of my own pocket if I have to because it was my dream car after I served my country for 20 years. When I saw the first one on the cover of Mustang Magazine, I changed my mind from getting a new Dodge Challenger to the new Mustang. But I will NEVER recommend buying ANY Ford to ANYONE EVER!! If I could have rated my experience 0 stars, I would have.

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    Coverage

    Reviewed Sept. 27, 2015

    I have a 95 Ford Mustang GT. When it rains the water runs through trunk. Problem is the paint is covered in mold. I have no idea how to remove it. I have tried numerous things to remove it with no luck. Any suggestions would be greatly appreciated.

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    Reviewed Sept. 23, 2015

    I'm originally from Detroit. Never bought a Ford until 2011. Bought a brand new 2011 V6 Mustang, 12,000 slave cylinder needed to be replaced. Traded it in for a 2013 Mustang GT. At 3000 miles my check engine light would come on, blinking and car would lose power. After several attempts to get it fixed... Service codes available but engineers didn't know how to fix. Tried lemon lawing it. Ford sent me a check for my inconvenience and they finally figured out how to fix it.

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    Installation & SetupStaff

    Reviewed Sept. 7, 2015

    I bought my 05 Mustang new in 2005 and it currently has 41,000 miles on it. Since 2011 I have had a creaking groaning noise in my brakes. It occurs when it's hot outside but I've heard it in mild weather as well. Just depends on how long it's driven. It is especially annoying around town & sounds like rubber on rubber, creaking & groaning. I have taken it to the dealer and had 3 new booster replacements: 2013, 2014 & just recently in 2015. The dealer put in the first two and I had the second one replaced while the part was still under warranty. I've spent almost $1,000 doing this and I'm convinced the booster has nothing to do with the problem.

    My most recent mechanic who installed the 3rd replacement told me that the booster is all that it can be, however I found a thread at the Ford F-150 forum that suggests changing the master cylinder and brake fluid. This from a guy who had installed 2 boosters with no success. He wrote that after the MC was changed, the problem went completely away & has not returned. I plan to price the MC replacement and go through with it if I can convince my mechanic. I have found that when there is no TSB, mechanics hesitate to delve in and try to solve the problem.

    This problem has been so perplexing, because the car runs well and gives me no other problems. I have done nothing but baby it… still looks new! I was just looking over the problems consumers are having with the 2015 model & it seems that not much has changed in 10 yrs. I had a lot of issues during the warranty period but got all fixed. I wouldn't buy another Ford product.

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    Verified purchase
    Customer Service

    Reviewed Aug. 4, 2015

    Purchased a 2015 Mustang GT 50th anniversary pkg. on 6/22/15. I heard some clutch noise when pressing in the clutch when I was test driving it. I was told it was rust on the flywheel. The noise never went away. I took the car in 7/7/15 and was told the entire clutch set up needed replaced. I was then told the clutch kit was on back order and wouldn't be available until 8/15/15. I opened a case with Ford Motor Company on 7/13/15. I was told they would expedite a kit to get me my car. I was given a date of 8/3/15. On 8/4/15 I got a call stating the ship date of the kit was moved back to 8/26/15. The dealership (Reineke Ford of Lima, Oh) hasn't done anything to help the situation. I had the car in my possession for 14 days and the dealership at the time of me writing this has had it for 29 days. It has been the worst experience of my life.

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    Staff

    Reviewed July 31, 2015

    So I bought a 2015 Mustang convertible from an Ohio dealer with 270 miles on it. The dealer swapped it from another Ohio dealer, hence the 270 miles. I developed a vibration between about 60-74 mph. It's noticeable and it doesn't encourage a feeling of safety while driving. The rearview mirror vibrates, the seats vibrate, the steering wheel vibrates. So I had the car for 5 days and it's been in the Ford shop for 5 days. Ridiculous. The dealer is trying to do the right thing and the repair manager is definitely putting in an effort to resolve the problem, but FORD THIS IS A BRAND NEW CAR! The dealer has checked the tires, Road Force balanced them... replaced the driveshaft and those didn't remove the vibration.

    Now, they're replacing the rear differential. I read online that for rear-wheel drive cars, it's more common to be a U-Joint, center ball bearing or rear differential. I'm curious as to why the dealer didn't just go right to the rear differential? Maybe it's because they're so used to dealing with front-wheel drive cars. Either way, if this isn't fixed well and resolved really soon, I will never, ever buy another Ford product. This is why I've driven Toyotas for 12 years - zero issues up to 150,000 miles. 2 days old, 300 miles and the whole freaking driveline needs replaced? REALLY FORD? Where is your quality assurance people? Sleeping in the Union nappy time room??? Recovering from a hangover while on your floor plant? Or where are you ordering your parts from, a Chinese child labor camp???

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    Staff

    Reviewed July 25, 2015

    I bought my 2015 Mustang GT Convertible Premium and it is well above past model years. There's one MAJOR problem. The Assurelink (Visor mounted garage door opener) works without the key. The point of getting this device was to allow someone to remove the clicker remote from the car and make it more secure. People often will park their cars and someone will gain access to their home through the garage. There needs to be a recall and this needs to be fixed.

    The car came standard with heated/AC seats but only the driver gets lumbar support and memory seats. I also have the collision warning system with adaptive cruise control. In heavy rain both will become disabled and won't work for some time after the rain has stopped. I'd also suggest that if you get this car that when you change your tires you get Y rated tires. The standard W rated tires don't have enough grip for what the car is capable of. Sadly most of the modifications I want to do to the car will void my warranty. Just plugging a tuner into the car voids the powertrain warranty and a cold air intake requires a tune.

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    Reviewed July 19, 2015

    I bought my 1999 Ford Mustang brand new. It worked great. But a few years later, I needed a new clutch. A couple years later, I needed another clutch. I have had my mustang for 15 years and needed 6 clutches. I have only driven approximately 80,000 miles. I am very gentle on the clutch. I used to use the clutch a lot when I first got the car, but now, I use it only when I have to. Never downshifting, I use the brake instead. This last time, the clutch wore out in one year. I know how to drive a clutch, so please don't bring this up. Is there something going on with 1999 Ford Mustang clutches? Any others having same problem? FYI I had the clutch fixed by Ford dealership and by an independent repair shop with 5 star ratings.

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    Reviewed July 8, 2015

    Ok so I purchased a brand new 2015 ford Mustang off the lot. Fully loaded v4 turbo ecoboost engine. First I'd like to say how disappointed with the engine. I just thought it would feel a better ride then the v6 but I was wrong. That's just something I could deal with because of the mpg I read and they told me about. 22 mpg city wow was I completely wrong. I don't even get that highway and I use premium gas and I have not drove fast yet since I want to break in the engine first. Most the time cars are passing me because I try my best to drive slower so I can see what's the best mpg I can get. The best I have got was 20 but it only showed for 1 sec and I was hardly going 20mph.

    The biggest complaint and why I'm truly writing is hot horrible the body work is. The front and rear bumper both are flimsy. I can touch it so soft and see it move. I was my car and am afraid to break something. When I wash the fenders they make noise like a clunk noise when pressed. If someone were to tap me my bumper would fall off and be ripped apart. Other then all that I love love love how the car looks inside and out. Hope we can get some help on this problem. This is my first brand new car ever and am proud of. I just hoped for more out of it. I loved my 2006 mustang that was solid. To break it down, I do not get even close to the mpg, and the body on my 2015 Mustang is not very solid or secure feeling.

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    Reviewed July 7, 2015

    I was driving my 2002 Mustang GT with 74,000 miles at 65 miles an hour. A spark plug on the right side of the engine let go and went through the coil and dented the hood of the car. I contacted the local Ford dealership. They said they have no responsibility for this issue. They would be happy to fix the problem at a cost of close to $1000.00. How does a well-maintained engine just let go of a spark plug?

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    CoveragePriceStaff

    Reviewed July 3, 2015

    My "certified" 2010 Mustang turned out to have been a rental car before I bought it and this was not disclosed. When I found out via Car Fax ( which I should have checked before purchasing the car) initially the dealer denied it until I threatened to report them to DMV. They settled by honoring my request for a free remote starter. The blender actuator door was repaired a few months after I bought the car in 2012. It is in need of repair again and the Extended warranty does not cover it. Dealer wont make good on it as the part is only guaranteed for one year. It will cost around $700 to be repaired. Worse yet now the passenger side carpets get flooded every time it rains. Also leaks are not covered under extended warranty. Convertible top elastic strap connected to the support lever arms frayed to the point it looked like it would snap off. Cannot be repaired. Cost of new top around $2700. Also not covered under extended warranty.

    Rear window defroster connector part detached by itself. Not covered by ext. warranty either. Well the good news is I repaired the convertible top all by myself with a needle and thread. I watched some Youtube videos and plan to investigate the source of the leaks and change the cabin filter while attempting to find all the places Ford has installed plugs. Nice way to spend Fourth of July weekend and my birthday. I am not a mechanic. I am a female social worker who doesn't like to break a nail and knows nothing about cars. I just can't get an appointment now or take time off work next week to have the source of the leaks checked. So much for my "certified" Premium 2010 Mustang convertible.

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    Reviewed June 12, 2015

    Purchased a new 2015 Mustang V-6 Roush - Discovered defect in rear lower panels and not flush and causing chaffing. Paint is rubbing off both rear and front panels. Reported defect to dealer (Power Ford in Albuquerque) and still waiting to resolve the issue. Very disappointing to buy a new car at $32K and have it come with defects. Additionally, had an experience of the car not starting and also, FOB would not open doors. Dealer said the FOB had old batteries... Requested new FOB and regional manager to access... Again, still waiting! If not resolved and not compensated for the time, energy and effort to resolve, will write Mr. Mark Fields, CEO of Ford Corporation. Not impressed with the car and a bit concerned what else or the residual effects of the defect. Seems spot welding was a bit off during assembly by the robots and several points of failure in QC process at the plant catching the defects.

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    Reviewed June 1, 2015

    While sitting in a store parking lot, the headlight of my 2012 Ford Mustang exploded for no reason. I took it to the dealership and they only said it was no longer under warranty. ** Senior Regional Customer Service Manager emailed me to verify the vehicle was out of warranty. They did not attempt to find out what caused it, could it be a danger and happen again. Has anyone else experienced this happening to their car?

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    Verified purchase

    Reviewed April 23, 2015

    2015 Ford Mustang - Car has not had its first oil change and both cam are being replaced. Emissions light came on and the owner's man said could be water in the gas. The car was towed to ford and it has been there for over two weeks. OMG, what a lemon.

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    Verified purchase
    Customer ServicePriceReliability

    Reviewed March 23, 2015

    Bought a 2013 certified pre-owned ford in Oct 2013. March 8, 2013 simply wetting vehicle down to wash car, the paint started to come off with strictly water with no soap or anything but water at this point. I stopped immediately and wrote Ford corp thinking it was defective paint. The next day I brought it to an authorized ford dealer so they could take pictures and document that there was no dents dings scratches etc... To show nothing on my part caused this to occur. Well shocked, the person who inspected the vehicle said it wasn't defective paint. He said the fender had been replaced /repaired and the reason the paint was coming off was due to it being repainted and a poor job was done.

    Furious at this point and my day I took off work due to it being my birthday. I emailed the authorized dealer I bought it from. And told then of my surprised findings and told them there is two options. Replace the vehicle and give me what I had paid for or I would seek legal and sue. Well, they didn't even respond with bring it in so we could look at it, they basically just said sue us. Legal advice was acquired, the car was a certified pre-owned, not sold as is and had warranty, things looked good for suit. The lawyer went through the documents we signed and there is an arbitration clause.

    This basically mean you are shafted. Most arbitrators who are normally retired judges/lawyers do not have to base stuff on facts and could make their own determination. In the cases which involve a car dealer, they tend to side with them. Reason being, most likely the average person will never need an arbitrator again and a car dealer will. So it is more favorable for the arbitrator to side with the dealer. Thankfully I got consultation from maybe the only honest lawyer on the planet and he didn't take $1500 to go to an arbitration just for me to lose an additional $1500 on top of a damaged vehicle. I do thank him for that and mailed him a gift card for his honesty.

    Anyway, I have been going back and forth with ford motor corp. FORD motor corp has absolutely no control over their independent car dealerships, FORD certified cars are not certified by ford and a car should not be bought thinking it has been certified by ford motor corp and is misleading. Records indicated that my vehicle has no incident/accident on file. Now that does not mean nothing has happened to the vehicle prior to purchasing it. Just means it wasn't reported. But a certified vehicle goes through a vigorous inspection and would of show damage such as mine.

    Certified gives you security that everything is proper even if there is no reported incident on the vehicle. That is why it is certified. To verify physical and mechanical, the car is in a great condition, in which my case wasn't. Ford motor corp has absolutely nothing to do with the certification process and does not overlook nor care if it is or not. They let the dealers just smack stickers on without inspection. They don't have control of what their independent dealers do.

    Ford is a horrible company as a whole. They want you to buy their vehicles, but claim no responsibility for what their dirt merchant dealers do. And have no liability whatsoever. Very poor consumer relations by Ford motor company. Do I blame ford for the deception or that this car was repaired or that it wasn't inspected. Absolutely not, I do blame ford for not governing their authorized independent dealerships, do not allow these dealership to put your name on it, if you're not going to watch over them and make things right.

    I would not recommend buying a ford ever. And would even encourage anyone who was affected by this story and had bought a different make vehicle. To right ford corp and send them the sale of your new vehicle and tell them to give people what they pay for. I am, correction was a ford lover. Owed roughly 15 fords in my 41 years. Never a problem. Ford is not just loved by me, but was a passion. And as I hate to do this, ford has disappointed me and they need to get it together. And even though the passion is gone. I am here fighting to keep my passion and will continue to do so. Passion for something is worth more than money. It's priceless. And I refuse to have it ripped from my heart and go down without a fight. Ford will make this right or I will die trying. Thank you everyone for letting me share my story.

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    Coverage

    Reviewed March 16, 2015

    When I took the car to a Ford dealer a year ago for a trade-in they inspected the car and asked me if I had repainted the car. I obviously had not, at which point he mentioned that the car had a bad paint job. Later in the year I began noticing the paint bubbling on the hood. When I spoke to my local dealer about it, he mentioned that I was not covered under warranty! Now the paint is starting to crack..... The extended warranty is just as useless as the original manufacturer warranty!

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    Reviewed Jan. 19, 2015

    2000 Ford Mustang Convertible - My car is not starting. It takes me 3 days sometimes to get it to crank and when it does it's great for 2 weeks then right back to the same problem. I'm not sure if it's something to do with the fuel or the ignition switch or what. I'm at a loss as to what the problem is.

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    Verified purchase

    Reviewed Jan. 14, 2015

    I just bought a 2015 Ford Mustang and the rack and pinion went out while I was driving, my car has been in the shop a week. All I asked for was a reimbursement of the rental car insurance fees and a extended warranty that goes longer. Ford isn't trying to budge - that's not caring for your customers.

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    Verified purchase

    Reviewed Jan. 2, 2015

    I'm so glad I came across this opportunity to share this complaint. I bought it and boy did I pay for it! I have a 2001 Mustang V-6 and I tried this so called gas saver performance enhancer. Well don't make the same mistake I did cause it not only didn't work but it messed things up pretty bad! I was able to get my money back but I still lost money for fouled plugs and excessive fuel consumption. So buyer beware!

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    Reviewed Dec. 29, 2014

    What a piece of junk! Bought a Mustang GT brand new in early 07 that was a leftover 06 with 50 miles on the odo. At 4K miles the auto trans lost all its fluid in the driveway, back to dealer. At 8K miles the engine started clattering, strong smell of gas in the cabin, sounded like the valves were gonna explode. Back to dealer, they fiddle with computer and replace spark plugs, same problem. Ended up taking it to every Ford dealer in a 100 mile radius. They all ran me off, basically refusing to address the problem. One technician stood there while it was running, and agreed it had a lopey idle and was not running right, but when asked what it would take to fix it he clammed up. The engine should have been replaced but they refused to do it. Traded the piece of crap Mustang on a Nissan and will never buy another Ford! They are all looks. Underneath they have inferior parts and are so cheap they do not hold up even with still practically new!

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    Reviewed Dec. 20, 2014

    I bought a 2005 Mustang brand new. From the start it was falling apart. First the gas tank wouldn't sense the nozzle and had to be fixed 2 times. Then the steering column, shifter, multiple plugs braking, multiple leaks, multiple sensors, catalytic converter, overheating multiple times, now the head gasket. There are multiple cosmetic problems: leather panels peeling off doors, dash paint chipping off, shifter aluminum peeling off. Tried to contact ford and lemon law, the car neither worked.

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    Reviewed Nov. 10, 2014

    2012 Ford Mustang - When I turn on the heat I get cold air. Yes, the car was warmed up. Funny thing is, if I floor the car, the heat works for about 1 min. After driving for an hour, the heat works.

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    Coverage

    Reviewed Aug. 20, 2014

    2010 Mustang - The elastic strap connected to one of the arm mechanisms that lowers the top is frayed almost completely. Have reviewed my Ford Premium Extended warranty and it reads that convertible top is not covered and that auto insurance covers this. I don't think so. It was not caused by any accident. It could not have been related to "normal wear and tear" as it has only occurred on one side. I bought the car 2 yrs. ago. I have not yet contacted the dealer, Orange Motors, or Ford but I am anticipating a problem.The car only has around 46,000 miles on it.

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    Reliability

    Reviewed June 30, 2013

    For anyone who owns a Ford Mustang convertible from 2005-2008, if your car is leaking water in the backseat, Google "TSB 07-17-8." Apparently, there has been a service bulletin that advised Ford to replace part or the entire roof of these cars because of a defective design in the convertible top. I brought my car to the dealership several times (while it was under warranty) and they failed to correct this known, documented problem. Now that the car is no longer under warranty and I have the bulletin (years later), my car is a piece of junk, thanks to Ford's service departments negligence and failure to fix a problem they were fully aware of.

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    Price

    Reviewed June 23, 2012

    The back glass from the top has become detached from the canvas. I own a 2007 Mustang GT Convertible with approximately 31,500 miles on it. It has been garage kept most of its life only except when driven in cooler weather and sitting at my place of employment. Two weeks ago, there was a day that it rained all day long. The results were the backseat held all of the water. Fortunately, I own a wet vac and was able to remove the seat to allow to sit in the sun to dry out. The dealership advised on that year of vehicle it is common for the heat seal to become loose. There is no way to repair it and I must order a new top and with labor cost, it would be $1,800 to replace. I was informed that this is not considered a manufacturer defect item, my fourth convertible in my life, and first with any problem. My friends, family and I will never own a Ford vehicle again. Please advise further.

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    Staff

    Reviewed Jan. 16, 2012

    2010 Ford Mustang bought new. In the past year, my car has been in the service department for rear end problems five times. The car was in the shop the entire months of December. My husband and myself have been in touch with Shanna, CSM at Ford Motor Company the entire time. Shanna has been the rudest person to deal with and she will not let us speak with anyone else at Ford Motor Company. The only decent thing that Ford has done is to provide us with a rental car while our car has been in the shop and a Ford engineer was sent to the dealership to evaluate the problem.

    My husband and I no longer trust this car and just want to get rid of it. I once again wait for my car to return to me not knowing if it will be broken again or will be alright. Each time the car is returned to us, we are told that the problem is resolved just to find out that once again that it's not. This has gotten old and I'm tired of it. I'm also tired of making big car payments on a car that I don't get to drive often and never know when it will be broken again. My car now has a little over 45,000 miles on it.

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    Reviewed Jan. 10, 2012

    I am having my 2000 Mustang GT serviced at dealer for engine light on and stutter acceleration. Service tells me the intake manifold cracked and let coolant into one cylinder head. Both head and intake are to be replaced. Work is currently being done. I am the original owner and have had serviced here for the life of the car.

    Cost will be $4,500+. Full reimbursement is expected of me with no finance options. I saw the article "Ford Agrees to Settle Plastic Manifold Lawsuit" on this website and am wondering how best to pursue Ford reimbursing me for these costs as my car is as of this time frame.

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    Reviewed May 28, 2011

    We have a 2005 Ford Mustang that has a broken catalytic converter and the car cannot be driven. Ford does not keep this part in stock so it is on back order for two months or more. They cannot tell us how long it will take to get the part. We have ordered the part through Barber Ford in Ventura, California. They will not provide a loaner car and this is causing a hardship on our family.

    We are unable to get to and from work and have to ask friends and neighbors for rides everyday which gets burdensome for everyone. Plus, the part is going to cost $1,400 when we do get it. It was covered under warranty up to 80,000 miles but the car has 82,000 miles on it. Can you please help us in some way? Thank you.

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    Reviewed Aug. 22, 2007

    I was driving home from work, around 6 pm and so close to being home. I was stopped at a red light on a street where there are a high school and an elementary school. If you have lived there even a week, you know they are there and you KNOW the speed limit on the road. I was stopped at the red light for about 10 seconds when someone slammed into the back of me. He was going at least 40 mph. The impact sent my car (1999 Ford Mustang) slamming into the car in front of me. I bounced back, and the first car slammed in the back of me again, still hard enough to send my car slamming into the car in front of me again. There was a total of 4 impacts in my accident - the car hitting the back of me TWICE and me hitting the car in FRONT of me TWICE. My airbags NEVER went off. I do have a meeting with an attorney tomorrow to handle everything with this case so no insurance company tries to rip me off.

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    Reviewed Feb. 22, 2005

    I was driving home from a friend's house in my 2001 Ford Mustang when a deer jumped in front of my car. I swerved - it was natural reaction, I struck a tree head on at 50 mph. My car was totaled on the spot. I didn't need an insurance person to tell me that I also hit my face on the steering wheel. Neither the driver side nor the passenger side airbag deployed. The police officer that showed up told me that if I hadn't had on my seat belt, I would have smashed my face on the steering wheel a lot harder and I would be DEAD. I know this accident had to be enough to deploy the airbag because of the simple fact that I found my headlight cover 30 ft. away from my car.

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    Reviewed Feb. 5, 2005

    While driving my 1996 Mustang GT with about 105K miles I had a catastrophic intake manifold failure while driving in the high speed lane on a local highway. I was able to get off the road and just drive into a local gas station when the car completely siezed. I had my car towed to my mechanic who at the time told me he knew of no recall on the 1996 Mustang GT.
    I am the original owner and was sent from Ford a letter (dated February 1998), not a recall, that I should contact the dealer if the intake manifold exhibited certain conditions. I want to be clear I was never given any type of warning of failure or leakage.

    They diagnosed the problem initially as a problem with the intake manifold (plastic) and subsequently replaced the manifold and ran the engine only to find that due to severe temperature rise while the intake manifold had failed the upper and possibly lower 1/2 of the engine was in need of major repair.

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    Reviewed Jan. 28, 2005

    My 2000 Mustang (42k miles) was parked in the lot at work when I received an email from the front desk that there was smoke coming from the passenger side hood. I went down and there was a small flame that, even with two fire extinguishers, was incessant. Fire department came and car was taken to nearest Ford Dealership. Ford took no responsibility and even made me foot the bill for my rental when it took them over a month to produce one of the wiring harnesses. I have called them and consequently wrote a letter to state I would never buy one of their vehicles again. I traded my Mustang two days after getting it back from the dealership.

    Fire burned through two wiring harnesses, relay (source of the fire) had to be replaced also.

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    Reviewed Dec. 15, 2004

    I purchased a 2004 Ford Mustang Mach 1 in November 2003. In July 2004 I took the car into the Ford dealership (Highland Park Ford) with an idling problem. The car would idle to past redline and continue to do so no matter what I did, whether I was in gear, in neutral or with the clutch pedal depressed. As a result of this, the car would accelerate on its own while I was driving, etc.

    >On Dec 14, 2004. I was driving on the highway when I noticed some smoke coming from the engine. I pulled over and opened to hood to see what was going on. I saw smoke coming from the rear of the engine. I closed the hood and called the police/fire department. The car is totalled as the front half is close to being gone, as is the front of the interior. I called the Ford dealership I purchased the car from to inform them of this, and they bluntly said that things like this are not covered and it does not concern them.

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    Reviewed Dec. 15, 2004

    My 1988 Ford Mustang that caught fire after 7 months of ownership. I contacted Ford back then (in 1992) and they would not acknowledge responsibility. Approximately one month after the fire, Ford issued a recall for "faulty ignition switches" that were responsible for fires in many Ford vehicles of that make and year. I am extremely displeased with Ford vehicles and I will NEVER purchase one again nor recommend one. I am currently a first year medical student and upon graduation my intentions are to purchase a new vehicle. You can be assured that Ford Motor Company will not even be a consideration.

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    Reviewed March 2, 2003

    I have a 1996 Ford Mustang and the torque converter is bad. I read your response to the fellow that had a GT and his parents had Grand Marquis. Your reply was very biased. I have been reading up on this for the past year. Several complaints have been made about the same problem. Also when I called several shops about my problem, they all said "yeah, the 96 Mustang is known for that."

    The cost of replacing this is going to be expensive. I want Ford to have to pay for these repairs. This problem is known enough by tech's all over and is on the internet under reports in the Ford websites even. I think they should be financially responsible for a faulty part. Cars are expensive enough as it is.

    Good luck, Shannon. The car is seven years old, which is way past the expiration of the warranty. If you find a way to get Ford to pay for it, let us know. We won't be holding our breath.

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    Reviewed Sept. 6, 2000

    I am the owner of a 1996 Ford Mustang GT. My mother is the owner of a 1997 Mercury Grand Marquis, and my Grandfather is the owner of a 1997 Mercury Grand Marquis. Within the last five months all three of us had to have our 4.6 liter V8 transmission rebuilt due to a fault in the design of the Torque Converter which made the transmission lock up on occasion and create a shudder when changing gears.

    Luckily, the Grand Marquis owned by my mother and grandfather were still under warranty and the Ford dealership rebuilt the transmission at no charge to them, knowing that this is a common problem with Ford vechicles before 1999. My Ford Mustang just happened to be past its warranty period and I had to take my car to a transmission specialist to have it rebuilt.

    I took my car to AAMCO Transmissions in Ft. Lauderdale and they diagnosed the problem as the same one the Grand Marquis has and all other Ford vechicles have. My total repair bill consists of $1,400.00 which I had to pay. After repairing my vechicle I checked on the internet to see if this is a noted problem with Ford Cars. All transmission problems point to this Toque converter problem and suggest rebuilding it. AAMCO mentioned that they get Ford vechicles day in and day out for this problem and they have records from Ford mentioning this problem.

    To me this is a very serious matter that needs to be brought up because no person should have to pay and change a transmission just because of a bad design from Ford. I love Ford cars and I stand behind Ford 100% but if this problem cannot be rectified my feeling of trust in Ford will be lost.

    Automan Responds: If the torque converter is bad, it should not cause the entire transmission to be rebuilt. If a converter goes bad due to an internal defect, then you just change the converter. If the problem is a control problem in the valve body then you address that too ... you do not need to R&R the whole unit unless you have been driving on it a long time and caused internal damage.

    Ford probably just did a crate swap and did it under the warranty. Most transmissions go bad because of heat. Do you have a transmission cooler on your vehicles? If not, I strongly recommend one be installed by a professional to survive the heat down in Florida. I have had absolutely no known failures occur with this unit, and I have not had to research the unit because of its reliability, Fluid, filter and service is the only thing I do for my customers at 30k intervals. --

    Automan is an independent mechanic in North Carolina.

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    Reviewed March 14, 2000

    Own a 1995 Mustang Coupe with a 3.8 L V6 engine. About 3 months ago the car started to overheat. We had to have the head gaskets replaced. The car only had 72,000 miles on it. We spoke with Ford and they stated that they hadn't had any problems with the 3.8 V6 engine. However, after some investigation it appears they have had many problems with this engine and the head gaskets. We are out $500 already and today the car started overheating again.

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    Reviewed March 9, 2000

    I own a 1995 Mustang that is 6000 miles out of warrenty (5 year - 60,000 extended). I'm now having to replace head gaskets on a car that has been garage kept and treated like a baby since I've owned it. All service work that has been performed over the years has been done at the dealer the car was purchased, including oil changes. All scheduled maintenance work that Ford recommends in its owners manual was also performed at the dealership. This head gasket replacement is going to cost me about $2,000. Needless to say I'll never buy another Ford product if Ford doesn't come through for the Ford owners with rear wheel drive 3.8L engines. I've discussed the problem with Ford Customer "NO SERVICE" and they can only tell me Ford is still looking into the rear wheel drive model complaints. Hopefully this will get resolved soon.

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    Reviewed March 1, 2000

    I have seen info on Ford extending its warranty on the 3.8L V6 engines in the 95 Taurus, Le Sable and Windstar vehicles, but nothing on the 95 Mustang 3.8L V6 which has the same exact engine in it. The headgasket is failing on this engine and when I attempted to get information from Ford Customer Service I got the run around. First talked to the Customer Service center which said my engine was not covered under the new extended warranty deal. When I asked why since it was the same engine they told me to call the local dealer. I did and they said to call the customer service center. I called them back asked to speak to a supervisor and was given Lucy P who could not answer my question. She again said to call the local dealer when told this had been done she said there was no one that could tell me the differance in the engines.

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    Reviewed Feb. 29, 2000

    I own a 1995 Mustang with a 3.8L-V6 engine. A head gasket blew and I took it into the dealer for repair and the day after, I learned of the extended waaranty that covered this problem for Tauruses, Sables and Windstars. I spoke with several people at Ford who said that the engines in these vehicles are the same as the Mustang, but only front wheel drive cars are covered; the reason, which has never been explained fully, is the difference in the coolant flow in the front and rear wheel drive vehicles. The consequence is that I will be forced to pay for the repair since I can't afford to buy a car that is same condition as my low mileage car. Also, it has been extremely frustrating knowing that depsite having the same engine as the covered cars, I will have to pay a defect that Ford knew about. Each rep at Ford's customer service has said that there have been complaints about the rear wheel drive, but fewer than for the front wheel drive; I would venture a guess that the conditions for settling the class action suit were determined more by demographics than drivetrain (Mustangs/T-Bird ownwers vs. Taurus/Sable/Windstar owners.

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    Reviewed Feb. 29, 2000

    I would like to point out that the Windstar is not the only vehicle having these problems. I own a 1995 Ford Mustang with the 3.8L V6 engine. Most of the miles have been long-distance travelling or commuting to work down I95 (a 45 minute to 1 hour drive each way). In March 1999 the heater stopped working, and white smoke appeared from the tailpipe while I was on my way to work on I95. I had the vehicle towed and repaired at my own expense - the head gasket was blown and the repair bill was over $1500. Because the milage was at 75,000 miles, I was not covered by the (previous) warranty extension. Worse, days after I had my car "repaired", the engine self-destructed apparently because coolant had mixed with the oil. I had to replace the short block at a cost of nearly $3000. I couldn't afford a new car, and was forced to spend the extra money to fix the damaged engine. I won't buy another Ford - how can I trust that they will not sell me another problem vehicle and leave me stranded when it breaks because of some design flaw? I suspect they knew the failures were most likely to occur after 60,000 miles, and figured most people would not question the validity of the warranty extension. Total cost (so far): More than $4000.

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    Reviewed Feb. 28, 2000

    I have a 3.8L 1995 Ford Mustang. These rear wheel drive cars are neglected in the extended warranty for the faulty head gaskets. I have blown two head gaskets two different times. My engine was ruined and replaced by Ford warranty. 16,000 miles later the gasket blew again costing me $934.27 out of pocket in repairs. If there isn't a problem with their gaskets in the 3.8L Ford rear wheel drive. PROVE IT TO ME!! My car has less than 50,000 miles on it. I am tired of being treated like a fool by Ford. I am tired of Ford "Customer Service" not giving me to a person who knows something. I am tired of giving Ford my money for a problem that is theirs to begin with. I want them to pay up!

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    Reviewed Feb. 17, 2000

    We have a 1995 Ford Mustang with a 3.8L engine with 76,393 miles. It has a blown headgasket. The current estimated costs are between $1200 and $1500 but they have not determined if the engine block is OK. If not, then the damages will be substantially more.

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    Reviewed Feb. 11, 2000

    A head gasket blew on my 1995 Ford Mustang in November of '99. At first I didn't think anything about it but when I mentioned it to a co-worker who had the exact same car as I did, I found out that her head gasket had blown six months earlier. That got me wondering, so I got on the Internet to see what I could find out. I found the "Class Action Lawsuit Against Ford 3.8 liter 95 Windstar". Again, I think it is very odd because I have the same engine with the exact same problem. The mechanic I went to told me he had replaced six of these in a three-month period for my exact car. Something is fishy here. I have spent over $1200 getting it fixed.

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    Reviewed Jan. 7, 2000

    My '94 Ford Mustang blew a head gasket, a common problem from what I've heard. I'm upset over the very expensive repair because I feel Ford had the responsibility to warn me of this problem with their 3.8L engines. Consequently, I lost time at work because I was stranded out of town and my parents lost work letting me use their car so I could return home for school. Not to mention the expensive cost of the repair.

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    Reviewed Jan. 1, 2000

    Recently I have been reading about the lawsuit and extended warranty Ford is offering on the Windstars, Taurus, Continentals and Sables. When I ordered my 94 Mustang I was told there was a delay in receiving it because Mustangs used the same motors that the Windstars did and both vehicles were in demand that year. My Mustang engine is a 3.8 V6 also and I just had to have the head gaskets replaced. Should 94 Mustangs be included in the extended warranty? I have invested approximately $1400 in my Mustang due to the head gaskets and at this time I am still unable to drive it due to a leak somewhere.

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    Ford Mustang Company Information

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    Ford Mustang
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    www.ford.com