Dodge Journey Reviews

Bought a 2917 Dodge Journey brand new off the showroom floor. Lasted 8 years and only 63000 miles before transmission failed. Stay away from this junk!

I have had horrible experience with this company. The latest issue was a headrest that popped open on Our Dodge Journey. They refused to fix it, saying we have to pay out of pocket. This car has had non stop issues, but this was the most ridiculous. A supposed safety feature, which actually causes safety problems by randomly deploying.

If you’re looking for a Dodge Journey. With the penstar 3.6l VVT engine. DO NOT BUY! I bought my journey in 2021. I got a 2018 Dodge Journey G/T. Carfax records seemed great. Here is the downfall. I bought my car with 32,000 miles on it. Within the first 6 months the oil cooler had to be replaced due to failing. A few months later the ball joints had to be replaced. 4 months later transfer case seals had to be replaced. Transmission seals were leaking.

I got 210k out of my 2012 Journey before the transmission started to go. The car definitely had some issues over the years especially the 3.6 v6. It needed two oil coolers, head gasket, valve covers, rocker arms, and a cylinder head. Overall though, it served me well, got me through some very rough times and right up until the transmission going out took me all over the place. It owed me nothing. I actually miss it sometimes, replaced it with a brand new Jeep but the Journey was much more comfortable.

This is great. I’m a single mom. I did the research six years ago on a Dodge Journey 2018. Well my surprise there was nothing bad on it in 2018 but I know the dealers knew what a piece of crap it was. I took my car in for an oil change. They gave me a piece of paper saying the only thing that’s wrong as you need new windshield wipers.. Three weeks later my car started overheating. Ended up getting a new gas, cap thermostat and a water pump.. Then that turned into a temperature sensor. Great I drove it for two days. Now my oil smells like gas. I have black fluid under my car and my car is not even drivable.. Looking at the reviews I guess anything that could go wrong with this car did and the fact that you have to pay $20,000 for a car they only last six years and you know this is ridiculous.

Updated on 01/10/2024: After Consumeraffairs contacted them they still are being dishonest and I wouldn’t recommend this dealership to anyone. They have had my car since December 27, 2023 for the 5th time and I have given up. Last week I called to see how far they got on the car and they told me they disassembled the engine and they are waiting on Fidelity Warranty to approve it. I called on January 8, 2024 to Dodge and they said they are still waiting on fidelity. I asked for their number and called them. Fidelity told me they haven’t spoke to anyone since the 4th and that they haven’t disassembled the engine or notified them. I’m so tired of this company lying and being dishonest. This company has been dishonest ever since I’ve encountered them and I hope no one has to deal with this.

I am the second owner of a 2013 Dodge Journey SXT and I do most repairs myself. I should also note that I have changed the oil every 3-4k miles and have followed everything in the maintenance book. After 100k miles I had all sorts of “cheap” plastic parts break such as the coolant reservoir, radiator, thermostat housing, and oil cooling housing. In addition to these I’ve had bad motor mounts, bad struts, and finally a bad head gasket at 140k. I advise to avoid this car if you want a reliable means of transportation. I will say that it is the cheapest means of seating 7 people, but not comfortably.

I purchased a 2014 Dodge Journey in 2021 and I have had an ongoing problem with it. Every two or three weeks I have had to call for roadside assistance to get the car started. I took the car to the Dodge dealership to get the problem corrected but instead, I received a repair estimate bill for a number of things they believe might be wrong with the car. I requested that they fix anything under warranty and I would take the car somewhere else to get the other work done. They refused because they were not sure if this was going to correct the problem.

I am deeply troubled by all the reviews written here. And apparently all cars have something. Actually, we were considering another car, since our family is bigger now. But we will stick with our Journey for some time.

We bought our brand new 2019 Dodge Journey in April of 2020. Today’s date is June 15th, 2021 and it has been in the shop 8 times. The transmission and hands free feature has had trouble from the very beginning. Our check engine light starting coming on 2 weeks after we bought it. From the beginning, our phones some times connects, but most of the time doesn’t. The radio system has been replaced and it still has issues. We have also had seatbelt issues and needed to have 1 of them replaced. This car is a complete lemon and our worst purchase ever.

Dodge Journey is a bad and unsafe car and Dodge is an unreliable company. We bought a 2015 Dodge Journey for my mother at Arrigo Sawgrass. We were looking for a safe SUV, a car you can trust. In September of this year, she was driving and suddenly a radiator hose exploded, she stopped the car abruptly and found that everything under the hood of the vehicle was very hot. She never got any warning lights or temperature problem at the dashboard.

Updated on 02/25/2020: I bought 2015 Dodge Journey still under warranty and the transmission failed 5 days after purchase. The dealer I purchased it from sent it to Perkins Dodge in Colorado springs. They've had my suv for over 30 days now and have not replaced the transmission. When I fried to call them for an update the technician would not return my calls. When I finally got a hold of a manager they put me into contact with the technician. I was informed he was instructed not to speak with me. I then went to the dealer I purchased the vehicle from and they made an attempt to get the inspection report and were told no by perkins dodge. This has been the worst experience with any dealer I've been to. I would like a resolution but I doubt anyone on the dodge side cares.

I purchased my used 2014 Dodge Journey from Dave Sinclair Dodge in Pacific, MO in 2016. Recently my check engine light came on. I took it to a reputable local mechanic (Sellenriek Automotive in St. Louis, MO) and they said that I needed an "R & R intake manifold & replace engine oil cooler assembly." Shortly thereafter it needed a new alternator: $1532.29 on 11/11/19 for those repairs. My check engine light immediately came back on two days after these repairs and then my transmission went out: $3074.63 on 12/4/19 to replace my transmission.

Purchased a used 2015 Dodge Journey with 39K miles. It has 70K miles now and I just replaced the coils and plugs for 700$ the next week I had to replace the Air intake manifold. The week after that it was diagnosed with a cylinder issue. Dodge warranty is repairing this and it's over 2000$ but I have to pay the deductible. Vehicle was in dodge and the service managers said it works as it was designed. Complete Lemon.

I bought a used 2016 Journey Crossroad and I've had it for about 3 months now. The interior is really nice! Quality Katzkin leather all around. Large display screen and pretty roomy to boot. 2.4L engine so it won't win any races but I knew that when I test drove. It's definitely not slow either. I've been up to around 100 and it still could give me more. I really appreciate the compartments all around to store things. They're in practical and very accessible areas. Nice strong horn too! It sounds like a big SUV when I blow it. Plenty of room when I put down the 2nd or 3rd row seats!

I love my Dodge Journey. Dodge is a well known and dependable vehicle. It gets good gas's mileage. There is plenty of leg and head room for tall people. There is a lot of space in the back to store things.

The Dodge Journey comes up short in a lot of ways, not very many safety features and watch out when it is raining 'cause the water comes right inside the car all of the time. Headlights are not very good. If you open the back end watch for water falling on your head or clothes. The vehicle is very cheaply made. Then the people at the dealership said dodge is in the top 3 vehicles to be stolen.

I bought a Dodge Journey new in 2011. After about a month the front and rear bumpers were separating from the vehicle. I could get my thumb in the gap. Took it to the dealership where they tried to fix it. It still had a gap and got worse over the years but I can live with it. What I can't live with though is the fact I need a new battery every 6 months for the past 2 years and if I didn't charge my car 3 x a week I am sure it would be a new one every month.

I bought my 2013 Journey 10/12 and everything was fine until the warranty expired. Since then my car refuses to start. I am constantly getting this NO BUSS msg and a -40 temp reading. I replaced the battery and it worked for a few weeks then right back to NO BUSS. I had the leads to the fuse box replaced, sensors replaced, another new battery and the car will not run for more than 2 days. As soon as I touch the door handle the back wiper starts going the climate inside turns on and the dash all lights up but the car will not start and the wipers/climate will not turn off! I disconnected my battery to stop it. I left for work and 1 hour later my neighbor calls me to tell me my car turned itself on in the driveway! It's been in the shop AGAIN for 2 months now and still not working. What a waste of money :(

I got my 2013 Dodge Journey in June of 2018. Had it a year now but when I got it I noticed when pushing the button to start it it would not turn over so I took it back and the salesman had no problems but looked at me as if I was stupid but it kept doing this so I wanted a new starter and they put a new one in and it still does it and I have noticed that my panel lights come on when I'm sitting with nothing on. They come on and go off and my cruise control works when it wants to and I get really bad gas mileage and I use my car for security work so besides driving 16 miles five days a week I'm using a lot of gas doing patrols as well. I don't know if a tune up or oil change will help and since I'm still paying on it I can t trade it in. Maybe Dodge should buy everyone who has these death trap cars different ones cause now I'm stuck with this car and I do worry about my safety.

Have had nothing but issues with our 2012 AWD SXT. Have changed all the motor mounts. Oil cooler, rear differential and numerous sensors. If I didn't have a master mechanic as a friend I would be out thousands in repairs. I have replaced alternator, starter, and now looks like rear differential. Car has 142k but have always kept service up on it. Piece of junk. I have thought about sinking in the lake, seriously. Horrible vehicle.

I bought a used 2017 Journey from a dealer. Ran well for the first couple months. As of 2/22/2019, I will have had this car for a year. Over the last 4 or 5 months, I have found that I am having to jump start the car every morning. I have been to the dealer twice now and several other auto shops. All of which tell me they cannot find a problem and that the battery and charging system all test fine. I am now on my 3d battery in less than 4 months. I refuse to believe I am buying that many bad batteries in a row. Upon getting out of the car, I have also noticed that the dash lights will go off and on continually which I feel is also a problem. Yet no explanation from the dealer or anyone as to why this is happening also.

I purchased my 2015 Dodge Journey SXT in 2015 with 16,000 miles on it. The car worked fine until 55,000 miles. I had to have the radiator fan replaced, 3 motor mounts, computer replaced, front struts replaced, battery replaced and more. Thankfully I had an extended warranty because the car took about a month to repair. I would have had to pay out of pocket above $5,000-$7000 in costs. No issues with the dealer but beware of this car. It will cost you $$ without a warranty. So I traded it in for a Honda Pilot. I hope the Pilot is a more reliable SUV.

I get 14 miles to a gal not 22 I should get. I drove 230 miles on a full tank, used 3/4 of a tank so I reset gas. Filled tank, drove to a half a tank 142 miles. I got 14 miles to a gal on it. It's a 2015 Dodge Journey with 138500 miles on it. Does anyone know what's going on here?

I recently returned my 2012 Dodge Journey due to the fact that upon inspection after two years of owning, they discovered it has frame damage! The rear bumper was starting to separate from the vehicle, which sparked my curiosity as to why this was happening! Apparently the vehicle had been in an accident prior to my purchasing! Which was not disclosed upon purchasing, obviously no dealership will disclose this information due to the simple fact they will not get the sale! I am very disappointed with my purchase hence my returning of the vehicle! I will to be disputing the voluntary repossession as they stated will stay on my credit report for 7 to 10 years! If this is the way this company does business, then I advise the buyer beware!

Brand new Dodge Journey (2018) nearly every time I get in the passenger side door I scrape my leg to the point of bleeding. The metal track the seat moves on the move back and forth protrudes to where you put your leg in.

I was driving last night and my car start stalling. I park on the side and wonder what's wrong with the engine. I found out transmission problem. My God. The car had only 42k miles. I very disappointed to encounter a brand new car and had a major problem. Now I call a dealership and they responded only 36k factory warranty.

I have a 2014 Journey (first time owning a Dodge), on July the 7 I went to drop my son off at the Y (no problems), on my way home the ECT comes on (mind you I just spend $700 in February due to an issue with that. ***Mind you car had been parked for two days, because we were spending the 4th at home.*** So as I pulled in to my house the car started smoking, the temperature light came on and went back off, I was already home (thank God) and the car just shut off. So I tried to start it, and nothing but smoke the car would not come on. Had the car towed to Hendrick Dodge and few days later I get a phone call and said the temperature hose has a leak. And they repaired it, however after they took it for a test drive the head gasket blew.

This car (2014 Dodge Journey) has only 58k KM and has left me stranded twice already. On the first incident I was on the hi-way when the TRANSMISSION FAILED!!! I did manage to get off the hi-way and call a tow truck. The second time leaving a restaurant with my family the car wouldn't start. I thought it was a battery issue so I called road assistance to get a boost. When buddy got there he tried boosting the car but the car would not start. Had to call a tow truck again (he even tried to boost it with no luck). I was planning a big road trip with the family but canceled it because I just simply don't trust this vehicle. I gave it the extra star because the dealership has been helpful, they rebuilt the tranny and gave me a loaner car in the meantime. I still waiting on the news with the starting issue... Wish me luck people. :(

We've had this car for 3 years and the problems are never-ending. Within days of driving it off the lot, we had to bring it back for a brake that was sticking and getting hot. After that minor problem more and more problems started adding up. Bad wheel bearing, bad electrical window switch, bad battery which takes a ridiculous amount of work to replace because of where the battery is located in this car, brakes and rotors needed replacement after only 15k miles, check engine light for busted thermostat, trunk gets stuck randomly, door gets water inside when it rains and must be emptied, doors are rusting and squeaking, vibration in transmission when shifting, power steering is leaking, the list goes on.

Have replaced brakes several times, when it rains, the doors fill with water and I have to drain them. Dealership "fixed" airbag light coming on and two weeks later the same light came on. Had two recalls fixed, but those seem to be never ending.

The Dodge Journey is perfect for me and my family. It's black and I love that color! It's really good on gas so that's good also. I got it for a great price and it's everything I wanted! It has a big screen, 3 row seats, heated steering wheel, heated seats, and coolers in the floor boards. The passenger seat lifts up and there is storage! However, I kind of regret getting leather seats because they get dirty so easily. I wish it would pick up and go a little better. Also, when I'm getting on the highway it takes a bit to speed up. I knew that when I got it though.

We purchased a brand new Dodge Journey in Oct. of 2016 with an extended warranty. At about 2k miles, we started having annoying problems such as the headlight filled with water, the rubber around door just fell off, the windshield wiper broke and fell off... Then, the navigation stopped working. Once we got that "fixed", the buttons to operate the climate control and radio stopped working. At about 20k miles, there was a loud knocking sound coming from the engine. That turned out to be the flywheel. It needed to be replace at 20k!! The car was in the shop that time for about ten days. Within a few days of having it back, the AWD light went on. I called the dealership and was told to turn the car off and that if it reappeared to bring it in, but if not, to not worry about it. The light went off. The next day as I was driving my son and elderly mother, the light came back on and the brakes and steering immediately went out.

Love the Dodge Journey. Roomy. I have a car seat in the back and it fits nice, I don't have to move the seats around to get it in and out. It handles well in the weather. It is not a four wheel drive, but it still handles well. Also, has a nice display screen. It has 3rd row seats and had great rebates when buying new. The blue color is nice, though it wouldn't be one I would typically choose. Has a ton of storage in the back when the third row is down. However, it would be nice to have a back up camera and also the blind spot detection on the side mirrors. I would like leather seats, but it wasn't a deal breaker. It would also be nice to have a remote car starter.

To this date the experience with the Dodge Journey has been outstanding. I have arthritis in my knees and it is really great for getting in and out. The blind spots are the only thing I have really found that was bad about this car. Other than that, the main reason I bought this car was because of the price and outstanding service. The dealership has been by far very great and I would recommend them to anyone wanting a new car. The free oil changes are great too.

2009 Dodge Journey has been nothing but trouble. Can’t count how many times the car wouldn’t start. Also put new brakes on about 1 time a year. Dodge could care less after they sell you a car.

In 2014 I drove my dream car off the lot! Had every option that one would ever need including heated seats and steering wheel! Unbeknownst to me this was about to become a nightmare that is still not over. My 2014 Dodge Journey currently has 42,000 miles on it and is on its 5th battery, numerous trips to the dealership which it’s been sitting at now for 2 weeks tomorrow. This vehicle eats batteries and no one can find the “short”. Was at the dealer last month after leaking transmission fluid, which they say was some type of adapter. The module that controls the temps for the backseat has become unattached from the roof of the vehicle and squeaks. Dealer said they can’t do anything about it. The past two weeks have been hell. The dealer has tried everything possible to somehow blame me for the mishaps and even suggesting the vehicle was in an accident. Buyer beware! Stay far away from Dodge!

We purchased brand new Dodge Journey 2017. After six months brake it’s not working. I just park the car then I try to start the car. Brake so tight not working plus this car so slow. 0 speed too much gas overall. I really like to give in them ⭐️.

The car still smokes like a freight train and stinks to high heaven.

I bought a 2010 Dodge Journey. Never missed an oil change (and changed oil more frequently than required by shop sticker because I went by the oil sensor). I knew front end problems were common with this car as my mechanic warned me when I bought it (ball joint replacements pretty damn common... No biggie. I can live with that). I started losing rpms while driving. Never lost power, just became gutless and struggled to maintain certain speeds. Took it in to 2 places for full diagnostics, ended up changing crankshaft sensor 1 month, camshaft sensor couple months later, variable timing sensors, list goes on, and it's still having timing issues.