Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Dodge Journey
The Dodge Journey is a mid-size crossover SUV that debuted in 2007. Read more Dodge reviews to learn about other models.
Dodge Journey Reviews
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,246,216 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
I purchased this vehicle a 2010 Dodge Journey SXT used at a local dealership and they are no help whatsoever Fredrick Ford in Seaford, DE. First few weeks went to use my horn and it does not work... My husband checked the fuse box and realized fuse was disconnected (how did this pass inspection???) When he reconnected the fuse the horn just went off and would not stop. My husband also had me take it back because he realized the front end was riding rough... Rack and pinion starting to go... They will not fix b/c it is not covered under power train warranty!!! Approx. 1200.00 to fix. Then the car doesn't start... Sometimes it does sometimes it doesn't!!! I had the alternator, starter and battery checked... all good!!! I did get a new battery anyway. That is no good because it still needs to be jumped constantly and I'm making payments on this lemon!!!
Tires wore down within a year. This car is a piece of crap!!! A complete lemon. Dodge should be ashamed of yourselves putting families and especially children in danger!!! I will tell everyone I know what garbage this car is. I have had nothing but problems since I got it. It makes me sick to make this car payment every month!!! THIS CAR IS A LEMON!!!
I bought a new Dodge Journey 2017 on March 29. Car rode rough from the beginning, took back to original dealer who did nothing. Service told me to drive for 600 miles then bring back to have tires checked. I call the tire Kumho on my auto. They sent me to Discount Tires for a tire check. Tires were not balanced. This did not change ride of auto. Called Dodge customer they sent me to another dealer today. He said it was my suspension. Still nothing has ever been done or checked except for tires. I am 70 and bumping around is stressful. Dodge Journey is a nightmare.
Bad car will not start. Check the battery and alternator. All good but will not start. Would not recommend anyone to buy this car. It's a lemon. Manufacturer should recall all Dodge Journey. They are junk!!!
I recently purchased a 2009 Dodge Journey. I purchased it from a private owner but at a shop. However, about a week ago, while I was driving the vehicle my dashboard lit up with every light possible! I had no clue what was going on (and still don't as of today)... the next day it did the same thing but this time it shut down and would not start! I had it towed to a Chrysler dealership. They changed the module/ignition due to a recall. I was able to drive my Journey that day which was a Friday afternoon. However the next day/night (Saturday night) it did the same thing and shut down!!! I had it towed home (sad face)...
Sunday it would not start at all. Monday I called the tow company (AAA) to have it towed back to the same shop but it managed to start once the tow company got to my home. I drove the vehicle back to the dealership. I picked it back up today (Tuesday)... I was able to drive it BUT they said they don't know why it keeps shutting down! Sooo what am I to do! Obviously this vehicle is not dependable nor safe to drive!!!
2017 Dodge Journey - I was in a car accident and the air bags did not deploy. Do I need to say anymore. I won't get in the car if you paid. DON'T BUY THIS CAR. IT'S UNSAFE. I have already call Dodge and haven't receive a yet.
I purchased my 2015 Dodge Journey 2 months ago. The call function quit working. Next I pressed the screen and it shattered. Now Chrysler is saying it is my fault - not covered under the warranty. Now $1800 to fix it. Not very happy especially since I just bought the vehicle. Had I know that I would not have purchased.
I have a 2009 Dodge Journey and it has been pure hell! It cuts off on me while I am driving down the road and I have to shove it in neutral, crank it back up, throw it in drive again. I am scared to go anywhere because if I cut the car off it might not crank back up. The dealership has been terrible! I take it to the dealership to have it fixed and they replace the ground wire on the battery, not fixing ANYTHING! Car still doesn't want to start and there is smoke coming from the hood... Literally as I am writing this! I will NEVER buy another Chrysler, Dodge, Jeep or Fiat vehicle ever again in my life and I will never recommend that company to even my worst of enemies!!!
My 2010 Journey now has about 135,000 miles, most of it highway miles. I really don't have any complaints. It is a smooth ride and I just did a complete brake job at 132,000 miles, the first I've had to do. I live in northern Ohio with some pretty cold winters and I religiously change the oil every 3,000 miles at the local Chrysler/Dodge dealership and likewise have the tires rotated at each oil change. When I bought this vehicle new in 2010, I purchased a lifetime warranty from Chrysler with a $100 deductible. I happily haven't had to use the lifetime warranty but it's there if I need to. I guess that I'm one of the lucky ones to have a dependable vehicle...
I inherited a 2013 Dodge Journey in 2016 from my father's estate. The car had approx. 55,000 miles on it. Car ran great, had no issues initially. Was pleased with the bluetooth feature both for our phones and for our iPod. This feature suddenly stopped working. Took it in to the Dodge dealer here. Entire bluetooth module broken, non-functional. $600+ to replace. We have installed a system that alerts us to battery issues and other problems on an ongoing basis. Nearly every day it signals that there is a low battery issue. Brand new battery. We have had to jump the car once after not having started it for two days. What we finally noticed is that the CD player CONSTANTLY tries to eject a non-existent disc. The only remedy to this is to pull the fuse for the entire sound system. Of course, the car is now just out of warranty (just when the issues began).
We have also had issues with the cruise control not turning on, or turning off randomly while driving. The car has a 4-cylinder engine (not of my choice), and I fear that the thing is going to lock up or explode when getting on the interstate, as it has to rev up to as much as 6200 rpm before reaching a safe merging speed. We have also noticed that it doesn't like to downshift, and will run at high rpm long after it should have downshifted. I would not own this car were it not an inheritance. Never have liked Chrysler/Dodge products, and now I'm just reaffirmed as to why.
I have a 2012 Dodge Journey that has started to break down. I have had little things pop up at first but now I am seeing major issues. I bought it brand new, I have 180,000 kilometers (100,000 miles) on it now. Being only 5 yrs old things are breaking down. I have had an issue with rear tire alignment. They tell me there is no way to adjust the rear end to fix tire wear. My Uconnect has gone dead, no radio, or display and lights flashing. The radio was acting up prior to going dead, no sound but the display was working. I cannot change the setting for heat except to put it on defrost. After the second year I had to have a vent motor replaced, would only blow hot air out of the passengers side. The power windows every now and then will go up halfway then go back down. My engine light just came on and was flashing. Book says it may be serious. Very disappointed with the durability of this vehicle. Would not recommend this vehicle.
I bought the car new and while driving from Florida to Charlotte when I would brake the vehicle shook so bad in the front it felt like a used car that needed rotors and brakes. This vehicle is made cheap. It is a piece of crap and will never purchase another Dodge or Jeep ever. The tires get messed up because it always need an alignment. I should have stood with my Chevy.
Don't have enough space for everything. Bought car new. Started hearing water when I shut doors. Water just poured out when shutting doors. Took to dealership and they left doors open and said there were little holes that would get stopped up with debris. I'm 68 years old and never heard of this. Problem continued and got worse with dome lights staying on (couldn't turn off). Had to unplug battery to reset according to some reviews I found on computer. One time after getting car, it locked on me with keys in car and me not locking. Dealership said this couldn't have happened. Well it did. Had to go buy a valet key to unlock. Radio just decides to not come on for some reason.
Replaced brakes, brand new battery in Sept. Now it's in garage again and they tell me battery is dead. They have had it a week and still trying to fix it. I have been lax in taking it in every time radio would go off and lights come on and wouldn't go off but I just got tired in telling them the problems and just dealt with it. When it wouldn't start last week, I had to have it towed. I was actually holding key in my hand when I tried to start it and it said key not detected. Of course it is not warranty. I am like many of you. This is not my first Dodge and I have always liked them but this 2012 Dodge Journey is a lemon. We all need to stand up for ourselves. Too many of us.
I purchased my 2009 Dodge Journey in 2014 with 88,000 miles on it. I have had problems after problems. I have had to change my brakes and rotors 3-4 times a year. My car randomly stops while driving. It will randomly not start. Sometimes, putting the car in neutral and then back in park with get it to start but not always. Windows will randomly not work. Took it in to a mechanic who stated it appears to have an electrical problem and the wires would spark when they tried to start it. Too many problems to list! I will never buy another Dodge again!
This vehicle would start and run ok for so many days, and then out of the clear blue sky you drive it somewhere and turn it off and then get back into the vehicle and try starting it for it does not want to start or crank over. I changed the battery for a new one, replaced the alternator with a new one and it ran good for awhile and just yesterday going to a friend's house for dinner we had to stop for gas. When I filled the tank up, got back into the driver's seat, inserted the key and tried to start it and again it would not turn over, for all the electrical components works but it just would not crank over. Got a jump from a guy with an old Chevy PU and after a few minutes it started. I believe either one The moon was in Gemini again when this takes place or the Gremlins have been living in the engine without us knowing about it and living rent free.
This Dodge 2009 Journey is the worst POS car I ever owned and going to ** can it very soon and use it for target practice or something! Dodge makes Cheap Charlie Vehicles that will nickel and dime you to death no matter you buy a new or used one, so other words do not buy anything with the word Dodge on it or you be Damned the rest of your life and tell people the Devil made you buy it!!!
I bought a 2016 Dodge Journey with a 4cy in it back in February. Within a few days I noticed a jerking in the car like something was wrong with the car. I took it to the dealership several times told it was normal for the 4cy. So I traded it in May for the 2016 Dodge Journey with a v6. The first week was good. Shortly after I started noticing it acting like it was going to shut off and the brakes did feel right with a small shake.
Got a recall notice in the mail shortly after noticing this. So I took it to the dealership. My car was the first one they repaired. In doing so they had to change the oil pump twice cause the first one was messed up too. Then it was leaking transmission fluid in two places so they had to fix that. Then when I went to pick it up it jerk hard and I mean hard as soon as you put it in gear. I told them it was not fixed. I wasn't taking it. When the tech went to check the check engine light came on right away. They changed the valve body on the transmission. But as for the shake and brakes they said they could not duplicate. When I left the shake was worse than before. And when the car warmed up it started jerking but it doesn't do it all the time.
I have since took it back over and over. I finally get a tech that feeling the car jerk and he tell the advisor he felt it but it wasn't bad yet. He asked him what they should do. The guy shrugged his shoulders. They balanced the tires throwing the front end off which they had to do a front end alignment. That was on a Saturday. They told me to call the manager Monday. So on Monday I called the manager. He told me he heard I had come back but he had not got the details on what happen. I tell him the tech felt the jerk. He then stops me and says "I talked to him. He said he was scared for his life" and I needed to go get a second option somewhere else.
So I had to start over and have been told they can't duplicate anything. They balanced the tires and did a road hazard balance thing and changed a back tire. The car still shakes, vibrates when you brake, jerks on and off now at times as soon as it is put into gear. If on a hill it will roll back. It loses power and suddenly gains power. There is an egg smell that comes from the tail pipe. Then the other day the radio turns up three times by itself. Within a couple minutes it went from 17 to 18 to 19 then starts going up to 30+ before I grabbed the volume button and turned it down. The lights blink. They have done that from day one. It make random noise while driving. The car now has just under 13000 miles. At least a few thousand has come from it being in the shop. It has been in the shop for at least 1/2 the time I have owned it.
I have sent through the arbitration process and was told there had not been enough attempts to fix the problem for it to be considered under the lemon law. I know it has been in the shop 20+ times. At one point when I was working with Chrysler to try and get it fixed they wanted them to hook a computer to it for a whole day while I drove. The two dealership I have been dealing with don't have them so they say and the one they asked me to go over to tried to tell me I would have to pay $500 to leave with it that someone from there had to be with me because their last one was stolen. I asked them "so one of you is supposed to ride around with me all day". He told me he was not sure that he had to talk to the manager and call me back. Never heard anything back from them and couldn't get them on the phone again. So that's when I started the arbitration.
I took it back to the shop today. Was told the tires needed to be rebalanced and I would have to pay $40 and probably buy new tires to see if that fixed the shake in the front end. And that they couldn't duplicate the other issues. I asked if they could schedule a day for one of them to ride my daily route from home to work and was told that would take too long and they couldn't do that. So I am going to get all my info together. Statements from people that don't work with the dealership that has felt and experienced these issues knowing and unknowing of the issues I am having and complaints I have seen on here of problems like mine and look for a lawyer.
They should not be allowed to continue to take peoples money and sell lemons like this. As for right now I'm stuck paying just under $600 a month for like 5 years for a car that ain't worth the $6000 I have already paid on it. And I am not paying for one but basically two because I trade the 4cy for the v6. Thinking it was a power issue. Oh and in all the paperwork from the dealership they say it can't be duplicated and one even said they think I just don't want the car. Haha. I work. Am the only one in my family working and have had to miss so much time dealing with this that my job was put on the line. If I keep missing time for this crap I could lose my job. If I didn't want the car I would get rid of it. I would be fight. I want them to make it right and if they can't figure it out because the computer ain't telling them what is wrong then trade it or give me my money back. Make it right.
I bought a 2013 Dodge Journey 04/21/2016. It was used, only about 75,000KM on it. It has been the car from HELL. First off they told me the car had all season tires, when it had winter tires. Never thought after buying a car I would have to buy tires right away after purchasing a car because of their lies. I have had so many issues with the car to the point where I don't feel safe driving it. I recently took my car in because I had so many issues with it. My Bluetooth stopped working, my USB port would cut on and off, my driver window lags, my plate light was turning on and off, my back right tire was low, and the biggest of them all my car wouldn't turn off.
I spoke to the General Manager and they then told me to bring in my car. I took my car in 01/05/2017 at 7:30 am and went to work. They called and advised me I could pick it up by 5:00 pm, so I did. I drove out of the dealership and went home, only to find my car still wouldn't turn off. I drove directly back to the dealership and they had to keep my car. They had no clue what was causing the issue so they called tech support. They finally called me on 01/10/2017 to advise me they found the issue and the car is repaired. THIS CAR IS A LEMON! I never thought I would ever buy a car after my accident and to buy such junk really disturbs me. I have had repairs and checks on the car almost monthly since purchase. PLEASE DO NOT WASTE YOUR TIME AND GET THIS CAR. Get something reliable and something that will not leave you stuck or eventually dead.
2012 Dodge Journey: Thermostats went out at roughly 34k miles. Brakes toast at roughly 42k miles. Now motor/transmission mounts are 'shot' at 60k miles. Dealer tells me it's a non-covered item under the powertrain warranty and will be $1,700 to repair. Nothing on this car is built to last. This is a 5 year max vehicle.
The Braking system on my 2010 Dodge Journey are horrible! My brakes/rotors have been replaced 5 times within these 6 years. Also my ignition (module switch has been replaced 3 times due to system failure)! I have only 42,000 miles on this SUV that I purchased brand new in 2009. Chrysler hears the cries from us consumers, but...we need the voice of legal council to get Chrysler to do the right thing! Why should we as consumers have to wait and hear on the worldwide news that someone has lost their life because of Chrysler's faulty braking system!!! A concern consumer of a 2010 Dodge Journey.
I will never buy a Dodge Journey again. We have 2012. Have had nothing but bad luck. Every 6 months we have to replace the brakes. It's not right the lifetime warranty on these vehicles which cost us like 1500.00 is a joke. Wish I would have save my money. WOULD NOT RECOMMEND THIS VEHICLE AT ALL.
Owned 2012 Dodge Journey with 57,000 km in 2016, through motor city Chrysler. Initially multiple visits (5 or 6) to the dealer re engine light alert, replacing multiple parts which ultimately "fixed" the alert. 2016 with 57,000 km interior lights would stay on long periods not allowing me to shut them off. A/C stopped working, diagnostics did not reveal anything wrong. Days later 2016, on long distance trip, interior lights would not shut off, battery light came on, abs alerted making horrific noise for maybe 30 seconds.
On arrival at my destination, mechanics at a garage replaced the alternator. Initially for one day, things seemed ok. Then again, interior lights would come on & off inadvertently. Chrysler dealer said it was probably an electrical problem which would be difficult to find if at all. I decided to trade my vehicle as at 70 years, traveling distances on the highway, I did not feel safe. I noticed online, others were complaining of the same issues. Thought you should know, I bought a Honda.
I purchased a 2010 Dodge Journey. Thinking hey my first SUV, has to be better than the Ford Focus or the Jetta that I owned, both had issues with (of course I got rid of the Jetta before the recalls, but had a ton of issues with that car). So first starts out, thinking great, the AC still works on the Journey. The Focus I made it to 30,000 and the AC went out so the Dodge is looking good. Well this I was wrong. I kept having to change the pads and only on the front driver's side so no biggie. Well then, the rotor had to be replaced and now there is a clicking sound under the hood, and then the driver's side brakes make a clicking sound and they don't stop, plus I have the gas cap light on, and the car smells of fuel when it is running a long time. Not sure what that is about, but I had to replace the battery, and yes it is in a bad location. And my horn goes off randomly in the middle of the night (in my garage) so I know it isn't someone trying to break into my car.
I just recently had an issue where while driving and stopping it makes a funny sound and after braking going to go it doesn't want to go. So I assume it is an issue with the transmission. Lovely, and I financed my vehicle, went to trade it in and they only want to give me $3,000. Nice. Way to go DODGE! My first and last Dodge. And I work for a branch of the government, and know that they were looking into buying new vehicles to replenish their fleet, and I will voice my issues on Dodge very loudly.
I purchased my 2014 Dodge Journey July 20th 2016 from dodge in Poughkeepsie New York with 71,000.00 on it. Two days after purchase the ac stopped working brakes and rotors were rusted and grinding, the car was riding rough, dealer checked it out tried telling me ac was fine it's just hot out and car couldn't handle it, and as for a rough ride it had winter tires so it's going to be like that. I wasn't having That considering my dad's a mechanic and knows, I made them go for a ride In it and they still wouldn't admit I'm right so they put it on a lift to show my husband everything was fine. Nope I was right the tires wore from the inside out and I made them put new tires on it.
Second time car was there was for a clunk noise coming from passenger side when I hit a bump and tranny wasn't shifting the way it should and has a bad bang and would shift when it wanted to. Took it back they told me the tranny was fine but the as for the clunk on passenger side it needed a certain lube to quiet it Down, took the car home that day - car still wasn't shifting right took it back they said it's fine they drove it two hours away, I wasn't having that I said that unacceptable so the service guy said he would have the service manager call me later as to what to do. The same guy calls me back says, "I wanna apologize. You were right. We did feel the car what you were explaining so we found that the clutches aren't any good there burned so we're going to replace them."
Ok got the car back a few days later, still acting up again, took it back, and called fca consumers to make a complaint and they don't do anything but call dodge and ask what repairs were done and then tell me. So because of that the manager calls me with an extreme attitude and tell me to come get my car it's fine and it shouldn't even be there it's fine. Ok I go and get it and he had an attitude and wouldn't even talk to us so we left third time now.
Driving home car is still acting up, I called consumers again and they said basically they don't do anything but make sure dodge fixes the issues that's all complete waste of time. So now I called attorney general's office to make a complaint about the lemon law, and I'm bringing my car to another dodge dealer to get a second look at it as proof that my car was not touched and we have proof it wasn't. I've made more payments on this lemon then I've had it, dodge stop making garbage and putting it off on the buyer.
Purchased my 2015 Dodge Journey in July 2015 with only 50 miles on it. Noticed right away that it seemed to have a slight vibration in the front end but figured it was perhaps a flat spot on the tire from sitting on the lot. It would be worse in the mornings after sitting all night. Drove the car 6-7 months and through the winter and the vent in the front of the car at the bottom came loose. Then noticed that I had a lot of squeaking in the front end when going over speed bumps, hitting pot holes, driving on gravel roads, etc. but never on a level straight road. Took it into the dealer and they couldn't find the problem with the vent of course (I fixed it myself) and was told that my noise was just the shocks cycling and they would make a ticket on it. They didn't want to throw parts on it that it didn't need and to bring it back if it got worse.
Forward to today 10/18/2016. I took my Journey in because noise in the front end is still there, interior headliner is coming down, windshield wiper on driver's side, when it is on high in heavy rain, will hit on the body of the car, and my front tires are worn out on the outside edges and all of them vibrate. My car has 26,000 miles on it. Service dept. couldn't find anything wrong of course with the wipers, but did put double sided tape on the headliner and says that is the way my car me from the factory, which is not acceptable to me. When the tape gets hot it will not hold.
They informed me that my Journey doesn't need an alignment but the tires have broken belts in them and they will not replace them because even though it has a bumper to bumper warranty the warranty for tires is only 12,000 miles... what... on a new vehicle. That's crazy. But they did offer to sell me new tires. Like I would buy the same brand and put back on it for them to wear out again. NO WAY. I guess the good news is at least they are going to fix the front end. My beef isn't with the car as much but with Dodge not honoring their warranty. New tires should last longer than 12,000 or even 26,000 miles. I feel like if they had fixed my car to begin with that the tires wouldn't have worn out like they did.
The dealership here always wants to do an open ticket. That way they can keep putting you off until your warranty is out and then you have to pay out of pocket. They won't let you take it to an independent repair shop to get the problems fixed if you do they won't honor the warranty. I had my vehicle at two different shops to check out vibration and alignment problems so that I had something to prove that my car didn't need an alignment and that there was a problem with the shocks etc. I don't know if I would've gotten anything fixed if I hadn't done that. I guess it's back to the dealership tomorrow for hopefully a peaceful resolution. I am threatening to picket the dealership.
I took my 2013 Dodge Journey in August 15th for a recall. The items being replaced/fixed were engine beauty cover, anti-lock brake system module with tube-heat shrink. Now when I left I noticed a smell but I assumed it was oil or something that spilled. I smelled it all the time but really noticed it when it got hot. Nothing ran hot, my gauges never moved so again I'm assuming everything was ok. 2 days ago the smell was very strong and I saw some pink fluid under my car when I went to drive it. Again my gauges did not move so I think I'm ok. I called Dodge and they made an appointment for this coming Wednesday.
This morning I go to take my children to school and notice the car started to smoke. I had the AC on and smoke came into my car and started to fill up my car. I rolled down the windows turned off the AC and then I noticed my heat gauge was going to red. By the time I pulled in my gauge was fully on the red and the car was smoking real bad.
I call Dodge and of course I'm upset and I explained this to the rep but she didn't care. She placed me on hold for over 20 mins almost 25 then she tells me that I can drop it off but they won't get to it until Wednesday. I call my warranty company and find out that my car that just turned 50k miles, just ran out of its 50k "basic warranty" which so happens to cover my radiator ended last month. But they open a claim anyway. I'm absolutely devastated. The warranty company tells me to get it to Dodge so I have it towed and even though the dealer hadn't had time to really run a diagnostic he warns me that a radiator cost anywhere between $700-$1200.
Bought this 2009 Journey SXT in May 2015. It had 159,000kms at the time. In a year and a half I've spent nearly $3000 repairs not including the recalls that I haven't had to pay for. Now the dreaded TIPM issue which Chrysler is refusing to acknowledge is a problem. Another $1200 repair. Except I won't be paying it. I'll be trading it in. This is the biggest piece of garbage I've owned since my Chevette.
I bought my Dodge Journey in 2014 with less than 50k miles on it. I was really excited seeing as this was the newest car I had ever owned and it was loaded, sunroof, navigation, etc. 2 months after I got it I was on my way to school and got in my car to look up and see that the whole liner on the top was soaked. I thought perhaps I had just left the sunroof opened and messed with that to find it sealed so that was not the issue. This happens every time it rains and now my car smells like mold and mildew, eww. No matter how much I washed it, same thing. I called the dealership and they say the seal is broken and want money. Shortly after this, my key would not come out of the ignition. What I had to do was turn my car on and move it forward and back like 30x then it would come out. Then my brakes went out for my mechanic to tell me my U joint is going out, and I need new ball joints all the way around.
$$$ is all I see and it is drowning me how has this piece of crap has not been recalled. What finally put the icing on the cake for me was my water tank that cools my engine got a leak on it because it MELTED one summer day. You heard me people the water tank MELTED. I went to an auto parts store. They give me putty to fix the issue and, I agree because I was broke and hungry due to the other issues this piece of crap has brought into my life. A few days later my temperature gauge shoots up and my hood starts smoking. My god, nothing like being broke down on the side of the road. Thanks, AAA. My car gets towed to my house and I have a friend take a look to tell me my head on the motor is cracked and I'll have to replace the whole motor. It's now mid-2016 and my car has 65k on it because the majority of the time my car does what it does best - SIT!
In 2 years 15k miles lol, that's pretty bad for a woman who had a full-time job and is a full-time student. I have a 5-year loan on this car and am paying 13k people. It gets pretty bad when you have to decide do I want to fix your car's latest issue every month, or pay the car payment because that is what it has come down to. I just flip a coin. Please do not buy this car. If it is the last car on the planet, walk, please. They add all the fancy gadgets to distract you from the POS engine under the hood. If I had it to do all over again, never.
Dodge you should be ashamed. This is a lawsuit waiting to happen I assure you. I thought it was just me and my rotten luck but as I read I am not alone. I swear if my car drives itself into a pole one day like these previous people have said, I will sue I promise you. I have babies, and I want to put them in a reliable, safe, vehicle, not what I have just described. P.S. I can no longer afford AAA due to the mounting costs of this car, so next time my babies and I might be walking. RECALL!
Bought a 2013 Journey in April 2016. Have driven it 18,000 miles. It gets 25 MPG and handles well on all road surfaces. Other than replacing the battery (Why is it located in the driver's side front fender?) I have had no problems. Mine is not AWD so the tires wear evenly and provide a smooth ride. There are lemons in every make and model. Guess I got lucky with the purchase!
Bought a 2009 2.4l on April 2016. Had only 152k on it. Problems started with brakes and calipers engaging unnecessarily when touching the brake pedal just slightly. Vehicle jolts when shifting from P to D. Then comes leak from transmission and then engine noise. Took for a recall and oil change and the noise gets louder. I didn't care to check consumer report before buying this piece of ** or I wouldn't have bought in the first place. Reading all this now makes me feel stupid. Stuck with 4 years' payment while on min wage. Why would Canada let Dodge sell its cars while it has so many defects? Class action suit calling a total recall should be the solution.
I brought my car new in 2010. Since the beginning I realized it wasn't like the other cars I had but I keep on complaining. One day I put it on reverse and car shot down I crash into a pole. Thanks God nobody was behind but forget about the back of the car. Then later I had problems in the alarm system the police had to came in the middle of the night a couple of times they already know me and my car. Took the fuse out, take it to the mechanic and everything is fine. (Took the car for the same problem 5 times). They couldn't find nothing wrong with the car as today the fuse is not on and I don't have an alarm or horn in my car.
But today was something new. I went to a supermarket and when I park couldn't get the key out. After turning the car on and off a couple of times the key was still there. So I got my spare key and left the other one in the car, went shopping, when I came back turn the car on one more time and I guess the car was ready this time. All this plus having to get 4 new tires twice (the dealer told me that I'm ready for a new set). This will be my third time, new brakes twice, transmission service, and a lot of little things. I'm tire of spending money (that I don't have) on a lemon. Please let me know if we are doing something together. I'M READY!!!
I drove many rentals when I decided which Crossover to purchase. I must have driven a 6 cyl. but I made the mistake of a 4 cyl. purchase and boy do I regret that decision. It is a gas hog. I purchased my car in late April 2016 brand new and I have 1680 miles on it - and the Malfunction Light just came on - are you kidding me - it has 1680 miles and is 3 months old. I have appt. this week to take it to dealer but so far very dissatisfied with the car and the issues that are starting so early... Had a Sonata before this for 5 years with no issues at all - I feel like I may have made a big mistake buying an American made car - and given all the complaints on this site I feel like things are just going to get worse... So sad that our quality is so poor that we are forced to buy imports in this country.
Has been my worst purchase in my 52 years. In total have replaced 39 tires, 15 complete sets of brakes, 2 radiators, 5 Speed Sensors, water pump, timing belt, 3 catalytic converters off the manifold and replaced 8 wheel studs due to breaking, check engine light has been on more than off. The alarm for overheating randomly goes off even if not overheating. AC does not cool and heat does not warm. Dumped the tire pressure sensors because they did not work and set of 4 is about $340. So why replace if faulty? Brakes have stuck twice requiring tow. Tapping in engine since day one. Creaking power steering on tight turns from day one as well. Eats oil at the rate of a quart 500 miles.
Had bought 13 cars from dealer and based on service will not buy the 14th. Dodge works hard to avoid recalls. I had taken back 3 times for the ignition issue and they told me it was unique to me. Dropped $350 for FOB then it is recalled for the same. Chrysler took my complaint and gave me a brake job and recommended a tire size change that did well for tire performance but screwed up odometer and in my opinion caused the speed sensor issue.
My advice to other Journey owners: Remove FOB from key chain and it will lessen the possibility of the engine shutting off. Upgrade all possible brake parts and replace pads at first possible issue to avoid issues with rotors and overall performance. After servicing fluids park in a spot that is free of stains and check for any random leaks. Brake fluid, antifreeze and oil main issues. Leaks water from AC and somewhere else constantly so you have to keep a look out for other issues. Under no circumstances buy the Kumho Solace which was the only tire that fit until 2014.
My biggest complaint is between dealer service and Dodge engineers. Dealers simply lie to avoid recalls. And how can they issue a recall but have no solution to the repair? How can Dodge allow a car to be designed where to replace a fog light bulb or battery requires the removal of a tire and wheel well cover? How can a car of this weight be designed with such low capacity braking materials? How can simple maintenance such as replacing spark plugs require so much of the engine components to be removed? How can they design a radiator that appears to be as durable as a plastic milk container? Why design tire sizing that is made by only one manufacturer for so long and be of such a low-quality tire? Dodge is not just doing a disservice to consumers but their sales teams have to be furious with the design and service issues crushing repeat business. Something has to be done.
I purchased my Dodge Journey brand new, a 2013 leftover and the first 3 months of ownership I had taken it in for gas cap not properly sealing amongst other small issues, mainly computer hiccups telling me something was wrong when it was discovered to be a computer updates that were needed.... Hmm. Today 8/8/16 I had a flat tire and when I went to put on the spare tire it too was flat even though my dealer passed my vehicle for state safety inspection in June and some nice guy used his air compressor to blow up spare.
He mentioned that all 4 of my tires look in bad shape (My Journey has 33,000 miles on it). My AWD Warning came on, went to dealer and YUP NEED 4 BRAND NEW TIRES AND ALIGNMENT, $970.00 and I failed to mention I had all brakes replaced August 2015 and vehicle had only 22,000 miles on it at that time for $857.45. My Journey won't recognize my key fob when it's inside the vehicle (random). My dealer charges $100 to diagnose problem, unreal. The JOURNEY NEEDS A MASS RECALL. THIS VEHICLE IS DANGEROUS and matter of time before it kills someone.
Called the corporate office, they told me to go to lemon law. The 2014 I have only had 16,000 miles. It has been trouble from start lights come on for nothing and stay on then go out. They never show up at dealer or if they do, it's your fault. Brakes not work all the time, caused me an accident. Transmission doesn't work right. Electric problems, car still under warranty but they will not fix it. Other car dealers know about these problems, they will not buy them.
These cars are going to get people killed and they will not fix them. Should be taken off the road 'til all problems fixed and those who have suffered should be compensated. In 2 years very low miles, not worth half of what you paid. My friend had a 2009, it was better than mine but still had defects. Worst car ever, will never buy a v6 from Dodge. My 1998 mini van had this engine with no problems, it's the newer cars.
Horrible experience. Bought 2010 Dodge Journey six months ago and it's been hell on wheels. In several occasions the car stalls in the middle of the highway. Called Dodge Customer Service to no avail. Just spent $200 just to change the battery and on my way to work the car stalled AGAIN on the freeway, and was really close to cause an accident. Dealer won't do anything about it and I am still paying for the car. Never again will buy a Dodge.
I purchased a used 2012 Dodge Journey R/T in October of 2013 from a Dodge dealership who used it as a rental car before selling it. We have kept the vehicle extremely well maintained. I have just under 159,000km on it, so of course the warranty is up. Two weeks ago, my car stopped moving forward and made a weird grinding/whining noise. The transmission blew and has to be rebuilt and parts replaced (unsure of what exactly at this time as we're still waiting to hear back from the transmission shop it's at which is a whole other issue in itself). I phoned Dodge today as I am incredibly frustrated that this has happened. They won't do a thing for me because the warranty is up based on kilometers. After speaking with transmission mechanics and other Dodge owners, I have found out this is a common problem for this particular transmission. The company is doing NOTHING for this problem if it's not under warranty.
I understand the way a warranty works, but it's only FOUR years old. Clearly not a well built vehicle. I have never had transmission problems with ANY other vehicle I have owned, this new, or older that had many more kilometers. I also found out from my conversation with a customer service rep at Dodge Canada, that there is ANOTHER recall on my vehicle. I have yet to receive a letter in the mail regarding this. It was a nonchalant statement made to me during this taxing conversation. This is the second recall in 8 months for this vehicle. A bit ridiculous in my opinion. I have primarily owned Dodge vehicles, but this will be my last. I had wanted a Journey since they came on the market, and was so excited when I purchased this vehicle. Incredibly discouraging. If I had the money right now, I would be trading this vehicle in for another. The first change I get, this vehicle will no longer be my problem.
I bought a 2015 Journey sxt, I had 19k miles on it less than a year old. The dang car caught on fire while being driven!! Turned out to be a faulty wiring harness in the dash!! Dodge didn't care. Thank god I had good ins, they paid it off but I lost all the money I put down and payments I made. Don't buy one! Piece of crap. I wish I never bought!
This car is a lemon, has electrical/computer issues since we purchased it. Seriously within the first week multiple issues came to light. One issue is radio, lights, air conditioning, touch screen, etc., goes out all the time. I brought to dealership. They "cannot duplicate the issue so they cannot fix it. I have provided numerous videos proving what we are telling them however since "they cannot duplicate" I am screwed... I have other issues as well and was told they were "normal" however after multiple trips to the shop one of the "normal noises" the knock and jolting when car shifted or when you put car in drive or park was fixed. So the "normal" noise and shift jolt wasn't normal after all... The other normal noise, three clicks when turn car off comes from right side is still considered "normal" even though it's getting louder and louder.
The dealership sold this car without prior inspection or oil change was also sold with recall that wasn't fixed until the second or third time it went to the shop. The car also has had the wipers go on even though switch is off. It accelerates even when you leave off gas. I can go on and on. Dodge does not stand behind their products. Dodge is looking for me to pay diagnosis fees and which is been in the shop over 18 days one time and they still couldn't diagnose it. I am stuck with five years of payments and a car that is defective. I have contacted a lawyer and filing it under the lemon law... DODGE JOURNEY = DEFECTIVE LEMON MONEY PIT.
This vehicle has shut down 3 times when you apply the brakes. I have been in two accidents because of it. Last time it shut down we were doing 117 km/hour on the 403 headed into Toronto in the fast lane. Tried to put car in neutral to restart it and dash says vehicle must be in park with brake applied to start. Had to cross 3 lanes of traffic with no engine power, get into park and restart the vehicle, then we had to get back up to travelling speed and merge in with traffic on the shoulder. Issue has been reported to Dodge... Big surprise, they don't care. They have the money from the sale of the car and that is all that matters to them.
They tell me hooking up a diagnostic device and seeing no code means they will do nothing to even attempt to fix the problem. I have a lawyer. They told them the same thing. The dealership checked the vehicle, there are no codes and they are not aware of any issues with their Journey. Trying to start a lawsuit against them before someone dies from this thing. Contact me at ** if you have similar issues.
Lemon on 2011 dodge journey - Bought car 2011, had to have breaks replaced 3 months after purchase. I have had them replaced 4 times. Took car in 5-10-2016. Now keep in mind this car is 5 years old. We had to have the calipers replaced the brake pads and the rotors. This came to $1,032.00. Wish I had read consumer report before I purchased. As soon as I can, this car will be traded. Woe be to unexpected consumer. Will never purchase a Dodge again.
I love my Journey but it's a shame that it always breaks in the winter. If the power steering can't handle cold weather then maybe they shouldn't be sold in cold climates. But that is discrimination so make the power steering to work in cold climates. And what if it went when the roads are icy? I live in the country and do a lot of highway driving. It would be hazardous if not fatal if it went and I (and heaven forbid my children) hit the ditch. Please solve this problem.
This is my first and last Dodge. I wanted the upgraded package and have the GPS, satellite radio, with bluetooth through the car and sunroof. After eight months I couldn't pair my brand new phone, the GPS and satellite stopped working. I took it in and they said there was a recall on the radio and I arranged to replace it. A couple of days later the Gps and satellite went out again. I called and they said they were waiting for a software update from the company. They don't know how long it's going to take and no-one has called since. That was three months ago. Also all four tires are almost bare at 22K and I was told it is out of alignment. Which I am sure is all my fault.
Brakes and rotors are replaced often. Calipers locked up this last time on the highway! My seat belt just comes undone randomly! Even after making sure it's secure! Power windows are going out again!!
2012 Journey - This all started in Feb. 2016. Miss in engine, called Chrysler, found out the left head had to be replaced under warranty. That took a week. Less than a week after we get the car back the car is leaking oil all over. Back to Chrysler. This time they tell us the oil cooler line broke (I think they dropped something on it) which caused the oil filter housing to explode pumping oil thru the cooling system. They had to flush the system and replace the radiator along with several other parts. That took 2 weeks to get all parts and repair it.
Less than 1 week later my daughter calls and says the check engine light is on and she is about a block from work. Had the mechanic go over and scan the car and it shows a PO6DD code meaning oil pump or wrong filter. After many many phone calls to the Chrysler garage and Chrysler hotline, car was towed back to Chrysler under warranty. Have not heard back from the garage yet but I am guessing it's the oil pump. I left a message with the service writer's voice mail that I would like them to run a compression test on the car being there has been so many oil problems the last 3 weeks. I doubt they will do it. But 2 questions for the forum (1) has anyone else had this problem and (2) what else should I have them look at? I am worried this thing is going to have many more problems with the engine. The car only has 55k on it. And just to let you know the dealer has rented her a car and towed it all 3 times.
2009 Dodge Journey RT LEMON!!!! - I bought used in July 2015. By that time I had to replace my battery, brakes, power steering rack, and electrical module of some kind (a recall item) TWICE!!! The vehicle lost steering AND brakes everyday with my kids in the car until I figured out I had to warm it up for at least 15-20 minutes before leaving the driveway. I owe $13000 on it and I've used up all my AAA jump-starts for 2015 & 2016. It's now a driveway fixture that needs to be jumped every time that I pay a monthly payment on. Apparently, the recall for the electrical module was also done the month before I bought it. I'm so disillusioned. I've owned 4 Dodges previously and loved them. I will never buy another Chrysler product again.:(.
My 2016 Dodge Journey for about a month going to make my first payment tomorrow. However after owning it for a week I've had it into the shop 3 times now. When backing up and then pulling forward as my wheel is straightening out, I'm hearing a popping noise coming from the front right of the vehicle. However because I cannot duplicate this while at the dealership and they cannot seem to find the issue because it does not show on their diagnostic, there is nothing wrong with my vehicle. I'm not very happy with this experience at all. It's not every day we buy a brand new car and Dodge so far has not lived up to their name and they're not backing their product. I am almost to the point where I'm going to call lemon law on themselves.
Purchased 2009 Dodge Journey SXT used in 2013 and has been a money pit and a car from HELL!!! First the car wouldn't start all the time. Took to dealership but they didn't see a code, so I couldn't get fixed. Finally took in and they said it was a transmission module. Had replaced and worked for a while but now doing again. I have replaced 3 sets of brakes and I am on my second set of rotors. My brake light is on on the dash and I can't get off and so is my tire pressure light stays on despite tires being properly inflated. My driver side window won't go down and nor can I control my mirrors or passenger window but then I can put down the back ones and control the window locks.
I had to bring in for the sunroof leaking and now currently sitting in shop due to something with the EGR valve hose and air leaking or sucking. I have to keep oil because it sucks up oil even though I keep oil changed. I have talked to DODGE and they have basically told me tough **!!! I'm tired of car and can't drive it but I have to pay note.
I have a 2009 Dodge Journey, that was gifted to me. We've had the car less than 3 years, and she's high mileage. I've taken it on trips to West Virginia, Florida, and Louisiana, with no issues. We had only changed both thermostats, at that point. Then, the brake problems began, mostly pads. About 6 months ago, my rear brakes locked up on me. We ended up replacing both rear pads, brake calipers, both rear wheel bearings, both front rotors and pads. I then drove it a handful of times, before the check engine light was on, blinking, and it didn't want to stay running. We then replaced the intake manifold actuator, per the code. That did NOT fix my problem.
My husband then replaced the intake manifold, and that seems to have fixed the problem, as the engine light hasn't come back on. He also replaced the battery, which was the real pain in the **. I've now driven it a handful of times, and I could smell the brakes while doing 75mph on the interstate this evening. If this car hadn't been gifted to me, I probably would have abandoned ship a long time ago.
2012 Dodge Journey is a horrible lemon SUV. My SUV has been jumpstarted four times in the last two months. I have lost count of how many times I've had it jumped in the last year. I've also replaced the battery twice. The SUV never starts when it is cold outside. I live in Michigan. The radio, CD player, MP3 is also defective. I have contacted Dodge and the Federal Government. Dodge is ripping people off while the owners continue to be wealthy. After I give this SUV the boot I will never purchase another American vehicle. This SUV is by far the worst vehicle I have ever owned. Dodge will reap what they sow for this mess. I would love to file a class action lawsuit against Dodge.
I have always bought Nissan or Toyota products. After much prayer I decided to give an American company a try. I chose Dodge, my car has had the brakes changed 3 times in 2 years and recently the rotors because they are warped. I took the car in for a new battery to find out the battery casing and the cables were completely burned up.
We bought our second Dodge Journey in June 2012. The first Dodge Journey work well for our family. We bought the new one in 2012. Worked great for first year. The second year we had to replace the brakes, not cover but Dodge well aware of brake problems on this model. The next year we had to redo the brakes again, again. Told that this is a very common problem. I cannot keep replacing brakes on a vehicle that is only a couple of years old. I will not recommend this vehicle to anyone and will not be buying another Dodge.
Have had recent issue with brake light staying on after sitting on hill/grade with light staying on. Told that it needed rotors but doesn't affect drivability or safety. Wondered if anybody experienced same issue. Took it in for brake recall today but that didn't cure the problem. Thanks.
I have had my 2014 in for battery problems 4 times now since December 2014. 1st time low battery message Grogan Chrysler Dodge stated it was one of the cells in battery. Battery replaced. 2nd time battery was dead which causes nothing to work not even doors, so I was stranded and Button Dodge told me it was the glove box light causing problem - battery replaced. 3rd time Button Dodge returned car to me with low tire light on. I returned car and Button Dodge said that caused battery to get low. Again replaced battery and guaranteed that fixed the problem. 4th - I now am back at Grogan Chrysler Dodge with low battery message. They are telling me it is the sensor for the vent. This is a total of 4 times in a 2-month period. This car was purchased brand new.
I purchased a new 2010 Dodge Journey from Bill Howich Chrysler in Campbell River, B.C. This car has been a lemon and Dodge refuses to back the product they sell. Bill Howich himself phoned me and told me he would review my complaints and get back to me. That was two years ago, still waiting for the call! My car to date has had two new computer systems and three sets of brakes, a new ignition and now I need a new brake abs sensor. I understand Dodge has a recall on this abs sensor but apparently not for my year.
I am asking anyone who has had this issue (abs, emergency brake, anti skid and engine lights on) mostly during wet road conditions to please contact me. I am hoping we can ban together and get this covered by Chrysler Canada. In the meantime anyone considering buying a vehicle from Dodge, take your money and run. This company has absolutely NO customer service and do not back the products they sell.
Dodge Journey SXT 2011 - My worst purchase ever was to buy a Dodge journey. The first car that I have to replace brake pads so frequent, seems to me that it is not of quality. Since purchase in Dec 2011 I am running on the third set of front brake discs. After approximately 4000 kms if not less, I experience brake shudder. Unfortunately it seems this car's value drops by the day making it difficult to trade in or sell.
We are the original owners of a 2010 Dodge Journey. We drive it very conservatively, with only 35,000 miles on it as of Jan 2016. At 8,000 the rotors were warped and had to be replaced (along with the pads). We started feeling the brakes going bad again (only 27k miles). I contacted Dodge customer service to cover the brakes (again) under the extended warranty, as we received a letter about the "brake issue." A nice young lady promised to cover the brakes under "extended warranty" and also promised a rental upon getting a diagnosis from Dodge service. Sure enough, the service technician diagnosed warped rotors.
However, when he called to get approval for coverage under extended warranty they completely denied the claim. I contacted them and challenged them to pull the call. They did and pulled very subjective quotes and basically told me to take a long walk on a short pier AND they refused to share the narrative or recording of the call. After doing to research I see we all have several of the same claims. Namely: brake issues; water in the door; horn randomly honking (we have experienced all these defects in our car). However, Dodge is quite seemingly dodging the bullet of issuing recalls on these defects. How many would be willing to start a class action? I, for one, am meeting with an attorney tomorrow. I refuse to let Dodge take advantage of its customers. Further, I am reaching out to my congressmen and state legislatures.
We have a 2012 Dodge Journey and by all accounts it is not a quality car but I figured it was good for now. Well this weekend I was parking the car in a parking lot and as soon as I put the car in reverse it lunged forward right into another car. Thankfully there were no people walking near us or the consequences could have been much worse. We have damage to our bumper and will now have to pay for damage to someone else's bumper. I can't find any recall notices about this problem. Has anyone else had this happen to them? I'm just so thankful no one was hurt.
I bought a journey 2011 in 2012, with low mileage and took an extended warranty. Just before the warranty was to expire, 100000 kilometers, the car started acting up. It would stall, while driving, first time on the freeway, and was taken by towing to the dealer. The car started after it came off the towing and the dealer could not find any problem. The second time, again on the freeway, the dealer kept it and changed the battery. The third time, the dealer kept it and replaced the whole computer control on it. There was a recall and did not charge for the part. Then it started to stall more often. I noticed the engine was flooding and had to wait about 30 minutes, and it would restart. Took it back to the dealer and they could never find the problem and said Chrysler did not have this kind of problems recorded.
I went online and found all kinds of the same problems, not counting the four sets of brake pads, three sets of disks and one set of calipers that I changed in a total of 40000 kilometers driven by me. It has been 2 years now with the stalling problem, I am past the warranty and now it happens even more often. I will trade it in soon for another brand of car (I will never buy a dodge or Chrysler again), but wish that a conscious and moral company official from Dodge would email me back and say "yes, there is a persistent problem with this model" and step up to the plate to fix it. Why do they think that North Americans buy foreign cars! Everybody has a computer now and it's all over the internet! Come on Chrysler, show some more back and less bonehead!
Bought this 2013 Dodge Journey new in Jan. 2013. Fine automobile 'til 6 weeks ago. If the car sits for 2 days or more the entire electrical system goes dead. Absolutely dead. Put the battery charger on for a while and the car will start. The car is at the dealership right now for the third time for this problem. First time they said they couldn't find anything wrong. Second time, I had it towed to the dealer (107.00), they changed a couple electronic modules and installed a new battery. This morning I had a conversation with the owner, Mr. Hill of Hill Automotive when he assured me that his guys will correct this defect. However, he seemed more interested in selling me a new car. If this current trip to the shop doesn't fix the problem I'll start the "Lemon Law" process. Wish I'd known about this site before buying the Journey.
I am extremely disappointed with this vehicle. I have had ignition and overheating problems. Now the horn goes off randomly and in the middle of the night. Additionally, the battery is now dying every day. I have had the battery and alternator checked twice and that's not the issue. Now I have to pay for more repairs. There should be a recall. Horns shouldn't go off randomly as you drive down the highway. It's a safety issue.
Goes thru brakes about every 5-10k miles because they overheat and make a grinding noise. Pads get glazed over and rotors get warped because brake system they put on this lead sled isn't big enough to be used on a bicycle. The only way around this is to upgrade to a big brake kit that can properly stop this vehicle. I also have the same issue with the car not starting and remote start not working (related) due to a bad range switch in the transmission. Found that if you shift from park to drive and back and forth several times it will start after that. This is my first Dodge and will be my last Dodge for sure. Stay away!!!
I purchased a Dodge Journey for my daughter and her family in 2013. It turned out to be a lemon. She lives in Florida and did was required from the lemon law. After various attempts at getting the car repaired she would sometimes get a loaner and other times left stranded with 4 children. Another 2013 car was finally at a condition which was drivable.
Now there is another recall with the brakes. I don't understand how this continues to happen and how the government has not stepped into investigate. The dangers of the constituents lives in fear. Please expedite any damage in my daughters’ car Manuela **. There are 4 children and my daughter who I want safe and no harm come to them. Someone has to take responsibility for all these incompetent parts placed in a vehicle which can cause death. Laws needed to be placed when automotives are built and become dangerous to drive. Those who approve cheap parts and know the liability should face penalty charges. Felony charges and large fines. Praying that my family remains safe in cars, American cars that you built.
I bought this car in 2011, it was about 18 months old and I should have read the reviews first. Lesson learned! The transmission is a mess and I am about to replace it again... I have already replaced the original and it came from Dodge. It dies in reverse, and it's so much worse in the cold. If I hit the brakes too hard, the car dies. Sometimes, when I'm using cruise, it gets "stuck". The engine revs up real high RPMs and I can't get the cruise to disengage. I have to pullover, put it in park, turn the car off and then restart. That usually fixes it. And other times, it won't switch gears until the RPMs are so high that it's freaking me out. The back windows no longer roll down at all and the front ones work sporadically. The radio randomly doesn't work. The CD player always starts over at the beginning each time I start my car. The functionality to save music to my hard drive, non-existent.
It shakes and shimmies down the road, even with new tires. Within a month I had two expensive repairs ($600 and $2,000) dealing with the coolant system and guess what... it's slowly leaking coolant... again. Towed into shop twice within four weeks! Coolant everywhere. The tire pressure light never goes off and the check engine light is now a permanent fixture. It only blows warm air on the drivers side and cold everywhere else. That's awesome on a cold day. Many Dodge Journeys, from the same year, have been recalled for most of these issues. But, not mine. I will never buy a Dodge again. This was my first, and last Dodge. I thought I could trust such a household name, with so much brand recognition. My mistake. Very disappointing. Do not buy this car.
***PLEASE SHARE THIS*** This is NOT dealership related. This is addressed specifically to the Chrysler Dodge Brand Company directly. I am going through the arbitration process on my 2015 Dodge Journey and through this lovely (not so lovely) endeavor I have learned that Dodge, Chrysler, Jeep, Fiat is the worst company ever! Now I am not being an exaggerating over the top whiner about this. They truly are horrible. Why do you ask? They refuse to buy back their lemon of a vehicle that has numerous problems yet is conveniently described by them as functioning as designed. They refuse to provide a rental vehicle so that you can get back home from the dealership you have to indefinitely park your car at because it's unsafe to drive especially due to having a husband overseas and two small children one of which with special needs who has numerous appointments and therapies regularly.
They refuse to cooperate with you the moment you have to pursue arbitration because they refuse to remedy the situation. They tell the dealership not to cooperate with you because they don't want to buy back the vehicle and are extremely rude. They don't give a ** if their vehicle has a defect or problem. They expect for you to deal with it. Go figure since they ALWAYS CLAIM NO FAULT IN ALL OF THEIR LAWSUITS. They punish you for purchasing their vehicles that have defects and refuse to take accountability.
If you have one or more of their vehicles I hope you never experience an issue under them because I can assure you it isn't going to be a positive experience. Rest assured I will never own another of their vehicles as long as I live and look forward to the day arbitration is addressed regarding my vehicle so that I can be relieved of that piece of crap they call a car. Buyers be warned! TAKE YOUR MONEY ELSEWHERE! THEY DO NOT CARE ABOUT YOUR SAFETY OR YOUR FAMILIES.
I have a 2012 Dodge Journey. When it rained it filled the drivers side floor with water, and the 2nd row compartment. I took it to my local dealer. They had someone come in and found that there was a weld missing at the firewall. Once they fixed that I had no more water leaks! Hope that helps.
This Dodge Journey has been a nightmare. It is a 2011 with less than 30,000 miles on it, but driven almost daily. So far the list of problems includes: all 4 tires replaced after 26,000 miles, Electrical glitches and issues, Wipers will just turn on when driving, Dome light will not shut off, Rear brake pad already replaced after 27,000 miles, Engine Misfire on multiple cylinders with rough idle, now add Battery drain overnight. Called the dealership to get an appointment to have the car looked at and they were awful. Told me it would take 2 weeks just to look at the car!!! Called Dodge national, and they didn't care. I'm sure they will tell me the car is out of warranty when I go today.
Friend's daughter has a 2009 Dodge Journey that she bought in April 2015. Seriously, you have to take the tire off to access the battery?! But, we could not get the tire off!!! Tried smacking it, still could not get tire to budge! How are you suppose to change a tire if you get a flat and cannot even get the tire off! And, the battery should take no more than 5 mins. to change! Horrible design. I guess they want you to have to take it to the dealer for a battery change, and a tire change! She used to have a Dodge Dart and had the same problem with getting the tire off!! I am glad I do not own a Dodge. I stay with GM or Ford!
There is no way I should have the problems I have had with this vehicle when it is only 6 years old and I bought it brand new. I've replaced brakes five times, the tire pressure gauge has been on almost since I bought it and now when it's almost paid off the heating/air blower won't come on? I feel like I bought a used car!
I wish I didn't have to give this a 1 star. I have had nothing but trouble out of my 2013 Journey. I purchased new and has been in the shop more than I can count for just the traction light always coming on. They fix it and it breaks again. Now my check engine light is on and the outside temperature reads -40. I called the Dodge place in Canton, GA and because I reached 40k they will not cover it. It has been in the shop for other reason just can't recall. The engine sounds like it is about to blow up all the time. HORRIBLE VEHICLE AND DODGE CUSTOMER SERVICE IS AWFUL!!!
Every time it rains, my passenger floor gets wet and the storage compartment fills up with water. I checked all the seals and they look fine. The only thing I have not done was blow out the drain line from the engine compartment. (Reason is I can't seem to find it.) I do see a lot of issues with water coming in somehow with this Dodge Journey but don't really see any fixes. Can somebody help in this area please. Thanks so much.
Only had my 2009 Dodge Journey a year and a half. No problems and love this car. Then October 30th 2015. 2 hours after being home my back end was up in flames. Total loss due to a electrical in tail light wires. Very upset for which we are down a vehicle. Dealership we got it from we are having a word with them and having this investigated. Shouldn't of happened.
I can literally set this vehicle on fire!!! I got my Dodge Journey in 2013. It is a 2009, and had nothing but hell with this vehicle... First it was the ignition not starting (which happens often) I have to sit and wait for time to pass before I can restart it. I had the brakes replaced twice along with the rotors (mind you in the same year). I have major engine problems from it stalling to the vibrations from the engine... I spent over 1,500 for new coil packs, spark plugs, fuel infected and whatever other parts that was replaced. I don't feel safe driving the car with my kids in it because I don't know what may happen if I'm on the beltway (which is scary by the way). I've been to many mechanics and no one can figure this mess out. I've called Chrysler corporate office only for them to tell me they don't have the Fobsick switch which is being recalled every year and they never have the part... just plain old mess.
I bought/purchased a 2009 Dodge Journey R/T in March 2015, yes I realize it was 6 yrs old when I bought. It was certified came with 90 day dealership warranty. It looked nice inside and out drove good. I was so excited to have what I thought would be a reliable vehicle to drive my family of 7 around in. I opted for the 3 yrs extended warranty because I seem to always have bad luck w cars.
Well here I am into October of 2015 the car has been in the shop for, the ignition switch 2xs, moon roof leaking 2x's then the second time they fixed the moon roof they broke the wind deflector so then it went back in for that, front and rear calipers seizing up, tie rod ends, a hole in the radiator, and now it's back in for a hole in a radiator hose up by the firewall which I'm being told requires the motor to be lifted to get to, even with the warranty. I have had to pay $1200 in repairs in just 7 mos. I thought I just had bad luck with cars but my last 3 vehicles were a Durango, a neon and now a journey and they have all been nothing but money pits! I'm starting to think that I don't have bad luck and that dodge is just an awful car manufacturer.
Wanted to check my transmission fluid levels and found that my 2010 Journey has no dipstick - you have to go to the dealer! Will not provide a dipstick because it is a dealer item. What am I supposed to do if I NEED TO CHECK when I am not near a dealer. Also, the rotors are garbage - have had to replace twice. First time was under warranty. Second time NOT.
2010 Dodge Journey R/T - I purchased this car in 2013, and I am having nothing but problems. I am constantly at the dealership - if not every week, it's every month, first the cylinder heads had to be replaced, then within a month's time they needed to be replaced again. Then the car wouldn't crank, they changed the starter but that wasn't the problem. Then the car would blow hot air on one side and cold air on the other side, which was replace about 3 times. The car was stalling out or as they say the A - Module was not working properly.
I was driving on I-95 to and the car went from 60 mph to 30 mph the engine light came on and started making noise. I had the car towed to a dealership in Virginia and when I explained what the problem was they knew right away and fixed it. They just replaced the radiator the other day and when I picked up the car it started smoking from under the hood and out of the back of the car. The car is at the dealership now and they say can't find anything wrong with the car.
Each time it goes only to the dealership for repairs, they want to charge me the deductible, give me no car rental or loaner, tell me I have rental coverage but I have to pay out of pocket then wait to get reimbursed. The dealership only offers me to trade in the car and then they want to add the remaining balance of my loan into a newer car along with not even giving me a discount towards a newer vehicle. I am at a loss with Dodge at this time. They seem to not care about their customers or loyalty that they claim they stand on.
I purchased a 2010 Dodge Journey with 18k miles on it less than 2 years ago. I have spent more than 2k on it ever since. Now to top it all off I have a vehicle sitting in my driveway that only starts occasionally. I have contacted many mechanics and Dodge. No one has an answer for me. No one has a solution for me. I do not know where to go or what to do when I go for groceries with my 3 children. I get the kids and groceries loaded and all of a sudden car doesn't start and we are stranded... Someone please help... Any advice is appreciated. I do not know where to get help for this issue.
Purchased this vehicle from Lakehead Motors Thunder Bay, Ontario brand new in 2010. Have had several problems, however the dealer has been very accommodating and efficient, rotors went in under 20k, and think they are shot again, CD player never did work from the start but was changed under warranty, seat backing kept coming off fixed under warranty but still keeps happening. Power steering coolant hose blew right off due to extreme cold temps, however Chrysler Canada realized they had an issue and the dealership covered at no cost as warranty has run out. After 40,000k, on the third battery, was not on warranty $350 fix. Now at 47,000k starter problems!!!! Heard this is just yet another issue of the Dodge Journey! No more time to get rid of it!
The 2010 Dodge Journey safety recall on the key fob is a complete joke!! I have had mine replaced 2 times since I bought it used in 2012. The first time I paid for it myself, so I'm out $350, and the second time I had it repaired in July 2015 under the Chrysler recall. It still does the same thing. The car just won’t start some days. However, that's not the real danger. The danger is that it could shut off while driving and cause a fatal accident. How come Chrysler doesn't think that this is a REAL problem? Is there a magic number for them? After 25 people die are we going to really fix the problem? Or 50 people? 100? We need to start a lawsuit NOW before any more lives are needlessly taken.
You may or may not be aware, but for years, consumers have been battling Chrysler over the manufacturer’s defective products. On July 24, 2015, Chrysler finally admitted that it had “failed to adequately remedy defective vehicles within a reasonable time,” and was fined by the National Highway Traffic Safety Administration (NHTSA) a record-breaking $105 million. As part of the Consent Order, Chrysler agreed to buy-back nearly 600,000 Dodge, Chrysler and Ram trucks. Under the program, Chrysler is required to pay the original purchase price of the defective vehicle (i.e., the amount paid by the first person who bought the truck from the dealership), less a reasonable amount for depreciation. Chrysler is also required to pay a premium of 10% over the current fair market value to the owner. Let’s get the same compensation on the 2009-2012 Dodge Journeys, before it’s too late!!!
I purchased a 2009 Dodge Journey SXT in June 2015, used, with 70,000 miles. No more than a few days later, I had issues with rolling up or down power windows from driver seat control, but every other window worked fine on their controls. Open the driver side door and close the door, then it works. This has happened repeatedly many times and my driver side window also just rolls down completely on its own!!!
Called Dodge about this since there is a recall on the driver's side door wire harness (that also is responsible for airbag deployment!) on other years of same model and they tell me mine isn't included in the recall, yet I'm having the same, exact issues!!! Then 3 weeks after I bought the car, I received a recall notice stating that my ignition FOB needs to be changed, that the ignition may turn to the "off" position while I'm driving!!!
Now 3 months after having the car it broke down. Heard a very low squeal and within 1-2 mins I had lost a lot of power. When I continued to give gas (was close to home, was trying to make it home) it bang, vibrated, shook violently. I had my 3 yr old daughter in the vehicle who started screaming and crying as it was so noisy and vibrating. It scared her. I almost was hit by several cars.
Towed it to mechanic to find out it has bad motor mounts, the transmission is cracked, and drive shaft is messed up!! $6000 repair!!! I still have 70 payments out of 72 left!!! Stuck with a car that doesn't run. Upside down on a total loss with the financing now!!! Several THOUSAND people have complained about this with their motor mounts, transmission, and drive shift all going out in less than 100,000 miles. The car is junk and Dodge needs to fess up and buy back ALL these LEMONS that are CHEAPLY and poorly made!!!
I purchased my 2015 Journey 11/22/14 with 10 miles on it and the inside of car was still wrapped in plastic. So far so good, I have 13,000 miles on this car and I have not had any major issues. The car doesn't have a lot of power which is to be expected of this 4 cylinder car, but it has the space I wanted and gets me through the snow here in New Jersey and it's not 4 wheel drive.
Reading all these reviews I see the exact same thing wrong with my dodge journey also. Since I have had it now for 3 years, I have had to put new brakes on 3 times, my dashboard stays lit up all the time saying my tires are low and something to do with my brakes and engine. I have had it looked at several times and had it reset and my windows in front stopped working and was in wiring.
My alarm goes off sometimes when trying to unlock car and it's hard to get it to go off, have to get key out of fob and put in ignition and sometimes that don't work. My car won't start a lot of times. Had that looked at and it's not the starter, something else going on don't know. I think it's the fob not connecting to start it. It wants to kick into gear from time to time, motor don't sound good half the time. I'm very displeased with the problems I've had with this car. I've never had this much problems with a car! I doubt I'll ever buy another dodge. The dodge dealership needs to address these problems and fix these cars, very unsafe in my opinion! Do something dodge!
I have had this 2014 Dodge Journey for about 9 months now. My car has stalled on the road driving several times leaving me stranded. The entire roof has come apart, my sunroof metal is exposed when the shade is closed. The car is supposed to be an 18 gallon gas tank but it won’t take more than 15 gallons on bone empty. I am lucky to get 14 miles a gallon which they say is correct. I have had the ac controls replaced, seat sides come off and replaced and now it is in the shop because my ac and radio went off yesterday and won’t come back on. I took it to the shop for about the 12th time now. I am so done.
This car is horrible. I feel like I am getting screwed monthly because something is constantly wrong. I have to visit Dodge more than I visit my friends and family. Not to forget each tire is almost $300 each and 1 magically had a malfunction but not covered under warranty and the other 3 had to be replaced under 20,000 miles because they are crap!! I can go on and on about my car troubles since the 1st week I purchased it.
I have read a few complaints about 2009 Dodge Journey R/T and I am glad I am not alone! I have issues with it starting although we have had 2 new starters since February of 2015. Remote start no longer works. I have had the L-25 key fob recall done 2 times because while I am driving my wheel locks up and the engine shuts down. I have contacted Chrysler numerous times and their offer is an employee discount to get out of their unsafe vehicle. I have filed with NHTSA, contacted the news and complained to our regional dodge rep. I don't understand why Chrysler wants us driving these vehicles!
I purchased a 2012 Dodge Journey with 28k mi in 2014 from a brand dealer (Toyota). The first week it started to jerk & shake when driving. I asked Chrysler about this. The tech said that this was the transmission but was normal. In fact it helps the car run sufficient. I was concerned because I have 2 small kids I travel with daily. I experienced this shaking and jerking for a year and just got use to it. During some searching online I came across thousands of customers complaints on Journey models 2009-2015 on Better Business Bureau, Chrysler website and Consumer Affairs. One day while driving my car engine light flashed. It begun to beep, smoking and cut off in mid drive. Everything I read online was starting to happen to me. I took it to the dealer where it was in the shop for 3 1/2 weeks.
When I picked it back up of course I questioned the tech about what I had read online. He assured me I didn't have those problems and was good to go. Within 48hrs of getting my car back engine light flashed, it begun to beep, smoking and cut off in mid drive. 2nd time I took it back to shop and the tech said within 6 miles I had drove the car from dealer to home the day before somehow a hole had burned into radiator and it was something I must have done. It was in the shop for 2 weeks this time. Tech says "warranty will not cover. You need to pay." After going back and forward about it being the same issue they supposedly fixed, no charge. I had it for 4 weeks when engine light flashed, smoking, cuts off mid drive. 3rd time in shop within 90 day period.
I called Chrysler at this point very upset and the dealership that sold it for assistance in getting rid of it because I am one of the customers I read about online, same smoking electrical issue, owners paying $200-$300 each time over again for the same issue. I refuse to keep traveling my kids in a car that cuts off in mid drive in the middle of the street and shovel out money every few weeks for same issue that's clearly a manufacturers problem. The car is a lemon straight from the manufacturers.
I've called Chrysler and the response I get is unacceptable. They will refund any repairs I've made if they do a recall on a part. Chrysler is making bad cars. I say this for this reason being the same issues my Journey is having is a problem in 4 other models they manufacture. Just search the Chrysler website. I want them to buy back their junk, refund what I've paid so I can afford a reliable safe car for kids to travel in. This a death trap waiting to happen stopping in mid drive.
The safety of the vehicle, Dodge Journey 2009. This vehicle started as a blessing, but slowly turned into a complete nightmare. I have repaired numerous things on this vehicle; i.e. brakes 6 times. There is also the electronics! I stopped going to dealer because it is too expensive!
I bought a brand new Dodge Journey in 2010 and have had nothing but serious problems that can result in death to me and my child. The engine shut off while driving and could have resulted in our deaths. Then the car does not start after two recalls and replacement of the fobs. I have been stranded countless times because this car will not start. I took it to Chrysler and they keep saying nothing is wrong. This car is a lemon and I demand that Chrysler make this right.
I cannot believe that Chrysler will not do the right thing. Arrigo Dodge in Sawgrass, Florida is not helping right this either. I have had it there countless times to resolve these issues and they keep saying nothing is wrong. What is wrong is Chrysler and Arrigo. Walk a mile in our shoes and see what we are going through with this lemon. The electrical system goes crazy with hazard signals, radio in and out and off CD in and out, etc. Still they say nothing is wrong with the car. At this point we are going to seek legal counsel because of their neglect to help resolve these issues.
I got the 2014 Dodge Journey in February of this year 2015 used with 20,089 miles on it. The engine feels like it doesn't shift right or even possibly that there is a gear in the middle missing almost. I have a random problem of when I hit the brakes the whole electrical goes out - radio still plays but the screen, the charging plugs (all of them) the heat/air, dash all go out briefly. Have had 2 times that when the brakes were tapped normal to stop at a light the whole thing locks up and skids to a stop even if let off the brake.
The gas mileage is not what I expected. And the newest problem is the ac turning itself on randomly. Got my recall notice for the load weight sticker being wrong and now the beauty cover catching fire but not fixable yet. I have heard other owners with far more serious issues and fortunately it has not shut off on me yet. I hope there is a fix before that happens as I can't afford to have issues on a car I just started a loan for the next few years...
As for all the posts about their Dodge Journey having a problem with the engine shutting off - there has been a National Recall on this! Check into it! It's something in the starter that they have to fix. Dealer will take care of it for free - but you need to report it to them!! I just had mine repaired two weeks ago. I have a 2009 Dodge Journey. I purchased it in 2012. It has been nothing but a money pit. I am now being told today that I have yet another engine mount broken… This will be the THIRD set of engine mounts I have to have fixed. Something is seriously wrong when the engine mounts continuously have issues. Dodge has done NOTHING to address this issue, but in the meantime it's causing a LOT of customers a LOT of money, time, and problems. And my 16 yr old predominantly drives this vehicle… and I'm concerned it's just not safe enough for her with all the issues I've had.
2009 Dodge Journey - Intermittent starting problems, had battery and starter replaced for over $500.00. Problem continues! (FOB recall part on back order). Then FOB recall part finally arrived (wait list over 2 months). After FOB module recall was completed, STILL had intermittent failure to start, so this did NOT resolve the starting issue. Reported to dealer and took car in - could not duplicate starting problem at dealership. Stated they needed to see this happening before it could be diagnosed/repaired. Then, while traveling at 70 MPH, speedometer begins to wildly move back and forth!! Many dash lights (symbols) are on for no reason. VERY frightening! Car seemed to drive well, however and got to destination safely.
Car continues to have intermittent starting problems. Also, back up cam does not always work. One door refuses to unlock. Door is very sensitive to any movement and will sound off the panic horn which is often VERY difficult to turn off. (FOB off button will not work - must use key in ignition to turn off alarm). TWICE, within 6 weeks, we packed up our car and trailer for a vacation. Turned the key to start our trip, and NOTHING! Stuck at home in our driveway, families waiting at our destination to enjoy a much needed vacation! Car towed each time and NO VACATION!!! Tried to reach Dodge Customer Service, line either BUSY or cannot reach a rep. VERY disappointed! NEEDS to be resolved asap, VERY concerned about SAFETY!!!
Our 2014 Dodge Journey we bought new was in the dealer for electrical repair not even a week after we bought it. Our USB outlet malfunctions and shuts every outlet down. They told us it was our plug-in dvd (never had an issue before) so we removed it - still nothing. Can't use the center outlets at all. Dealer says it's a blown fuse. Where? Transmission won't shift right, seats don't lock into place, now we get a recall that the vehicle can catch on fire but there's no fix for it currently. WHAT?! I put my kids in this car and now you expect me to drive and feel safe? NO. Chrysler get it together and do what's right. Buy our vehicles back.
So I have a 2014 black top Dodge journey. I bought the car brand new, no miles! We were the first to test drive the car, so I've had a few issues with the car already! The first month, my A/C stop working and I live in Arizona and everyone knows our summers are beyond hot! Now, I've had the truck for a year now and my car stalled out at a light about a month ago. I lost my steering, breaks, pretty much all power from my car. I'm lucky I lost power by a bus stop. The car still didn't make it all the way to the side. The back end of my car was hanging out to the point where cars had to swerve and go around me. So from there, I had to put the car in park and start it up again. All I can say, I'll be getting rid of this Dodge journey! I'm grateful I wasn't on the highway.
I bought my 2015 Journey with 26 miles on it. Reading all these reviews have me worried. I haven't had any issues with it, I've had 5 months and 4000 miles. I love it but now I'm worried, mostly about people saying it shuts off on them. I really hope I got the one that's not a lemon, my focus had a lot of probs and I don't need that. Thanks for all the info.
We bought our 2012 Dodge Journey in 2012. We have 167.000 kms on it. It's been very good so far for us. Changed tires at 140,000 kms, front pads at 65,000 then changed all 4 pads and rotors which I did myself for a quarter of the price dealer wanted. I wanted to trade in as putting a lot of mileage on it. Wife won't let me, she loves it. I'm reading all these problems here, can't believe same brand. I know 6 other people with Journeys ranging from 2011 to 2015, all different models. They all love their Journeys with little to no problems.
So I bought a 2015 Dodge Journey a month ago from a dealership in Yuba city with 60 miles on it. Since purchase I have been getting 12 mpg and have only 220 miles of gas per 20 gallons of gas when the window sticker claims 19mpg and the distance till empty on the cluster claims 450 miles till empty on a full tank. Also car has shut down while driving down the freeway all door locks stay locked and I can't start it for around 15 minutes. I only have 1600 miles on it. AC is going out have set to max ac and it fluctuates between cold and ambient with a burnt paper smell.
Also day time running lights don't work and have noticed parts of the dash are loose and coming off. I've contacted the dealer multiple times and finally have an appointment on Saturday to have it looked at. I bought it so my wife and newborn could have a nice cool SUV to be in that we didn't have to worry about. Guess I was wrong. It's really sad. I have a 95 Subaru Legacy with 220000 miles on it and it runs 100 times better than the Dodge. If it's not fixed or they find nothing wrong I'm walking away from it. Just leave it at the dealership.
I go in my vehicle and it won't start. It's happened to me 6 times!!!! I am angry I have a 2-year old and a 6-month baby and a unreliable car. My husband and I bought the new 2015 journey crossroad because we need a family car that's reliable and instead we got the opposite. I took it to the dealer and they can't replicate the problem and can't find a issue.
Any ideas why the Dodge Journey is not included in the recall/buyback? This vehicle has been nothing but trouble since it was introduced to the market. My husband bought a used one a few months ago and we have had nothing but electrical problems - Horn blowing for no reason, traction control kicking in while driving on dry surface in cruise control etc. Wish he had researched better before he bought it but a friend praised the vehicle.
I bought my 2014 Dodge Journey last February. It has less than 25000 miles on it. The only people to service my car has been the dealer. The car already needs new front tires and sometimes the radio blacks out along with the entire display panel. Does anyone know about any issues with the tires?
I purchased a 2012 journey in Nov. 2012. I have 12400 Kms on it. 2 weeks ago I hear a sound from my rear brakes, pulsating. I took it in to our local dealer, and they informed me that my rear rotors were warped and had to be replaced. So I asked them if there was any warranty on this item, with such low mileage. They informed me that the warranty on brakes is only 1 year. So I got clipped to the tune of $480.00. I told them that was why I purchased a new vehicle, to not have repairs every time you went to the shop. But they said there was nothing they could do. I understand from different sources this is the low grade steel in the rotors. That is terrific.
2009 DODGE JOURNEY R/T. Two failed PTUs (power transfer unit... controls all-wheel drive). Replaced by dealer after being misdiagnosed three times. In one instance the serviceman reinstalled the exhaust system incorrectly. Failed wire assembly... left and right doors. Failed wire assembly, steering column, affected all the panel safety lights, disengaged traction control and all-wheel drive. The auto-up window control works on occasion - inconsistent. Brakes... premature wearing of the pads and discs.
Failed heater-hose array, very expensive repair. Failed back-up camera, driver's seat does not hold its position, tends to drift down and angle back. Sunroof leaks in heavy rain. Ignition switch inconsistent... sometimes it just clicks and does not engage the starter motor. Recall for the ignition switch... 18 months later parts finally came in July 9, 2015. Incredibly poor gas mileage. New spark plugs installed, practically inaccessible, have to tear down the top of the engine. Very expensive and time consuming. After accelerating through the gears... transmission would arbitrarily downshift at the end of the acceleration.
Bought this vehicle used with avg. Miles (3 yrs. Old 36,000 miles) a month after purchase rear cam. Went out, was told it was loose wires. 2 weeks later car wouldn't start when my wife was leaving for work in the morning. Got it towed to the dealer, was told it was spark plugs and wires needed replacing along with battery. Roughly a month and a half later my wife, 3 kids & I go grocery shopping only to come out to a vehicle that won't start while screen says key has left vehicle (both me & my wife had our keys on us by the way). For some reason the indicator above the push button was in accessories at this time. After an hour it started with no messages on the screen and no service lights on. Dealer says they can't find anything wrong with it since there are no service lights or messages, same thing that happened when they changed spark plugs and battery. At this point the dealer has had the vehicle as much as we have roughly 3 months in.
I recently bought what appeared to be a beautiful white 2010 Dodge Journey from Harold Zeigler in Michigan. Since I've owned the car the brakes are very squeaky and the transmission appears to be going out! Have had car 4 mos. making payments.
09 Journey have had since new, brakes have always been a issues, now my extended warranty has officially expired May 2015. I now have a car starting problem, the code is a ECM. So I take to dealership repair shop, let them re-run the test to confirm they also come up with same code. So I'm billed a new parts and re-diagnostic $600, still not fixed. Brought back to dealer, they advised they rewired, problem still has error. My original issue was the code indicated ECM (JOB S/BE new computer board replace) okay, I told these guys from the beginning what the repair needed to be done. What do I do with these guys at Dodge repair service. REALLY! IN MY JOB IF I MAKE A MISTAKE, I DON'T MAKE THE CUSTOMER PAY FOR IT. IT COMES OUT OF MY TIME/POCKET!!! WTF!
2012 Dodge Journey AWD SXT - I have had issues with my controls on my steering wheel for my radio. While in motion, the controls will not flip through the FM stations unless I am over 45 mph. I have taken it to 2 dealerships and they both tell me nothing is wrong! I am thinking that it is a wiring issue and they will not look into any further.
My car just shuts off going down the road and doors won't unlock or seat belts won't unbuckle. You are trapped in your car like a sitting duck. It has been to dealership many times, can't find nothing wrong. I have tried to trade it but because it's so new no financial company will trade you less I put a large down payment down. I have had enough of them dragging their feet and just trying to out my family in harms way. They want me to drive it while test are being done. This car has about killed my 3 kids and myself and they want us to keep driving it. No thank you, I'm done with Dodge.
I bought a 2012 Dodge Journey in April of 2015 and it is June and it only has 39000 miles on it. When I'm driving down the road it shuts down for no reason.
My 2014 Journey will not hold alignment. It's at the dealership for the 4th time at one and 1st time at a new dealership. The seat squeaks terribly. It surges and jumps when putting in gear or hitting brakes. The dash is on its 2nd replacement as it keeps separating. There's a squealing noise in the driver front end. The front tires are cupped badly from the alignment. Now I'm being told it's possibly a drive axle causing the alignment issues. The tow was so far out on alignment you could make a right turn by just letting go of the steering wheel. This was occurring from day one of purchase. The gas mileage is horrible. I hate this car. I don't feel safe in it. The issues just keep continuing and piling up. Hopefully the lady I'm speaking with at Chrysler will make this right. So far she's been great. But I really want rid of this car. I'm reading everyone else's complaints and thinking what have I bought!
I didn't start having problems with this car until about 6 months -1 year of having it. I bought a 2010 Dodge Journey in 2012. I have numbers of complaints. Had to get brakes and rotors fixed. I would roll my windows up, come out the next morning, my windows are rolled down. My key would stop working. When I put my car in park it shuts off my radio. When I come to a complete stop all the lights come on in the car. My check engine light stays on, tire pressure light. Windows have locked on me. I tried to roll them down and they wouldn't. I had to turn off my car and restart it and then it worked.
Now my car is running hot. I believed it's because I have a hole in my radiator reservoir. Tires suck. Bought 2 new ones in March and they are already going flat. My car shakes at times as well. Windows sound horrible when trying to roll them down. I wish I would have never gotten this car :( So many problems. There is also a recall on my car so I need to take it to the Dodge dealership so they can fix whatever the recall is.
I bought my car brand new 2012 and in 2014 I had a car accident involving a collision and several roll over and airbags didn't work. The car was total loss and any airbag work.
My 2010 Dodge Journey gives me hell. It's been in the shop every year I had it, from carbon build-up to electric problems. It's 4 years old and I feel like I have an overage hoopty. Chrysler couldn't ever tell me what was wrong when I had a warranty on my car. And since it's expired, they all of a sudden know what's the problem. Yea I'm coming out the Ye Yang with money on this car. Don't buy their cars -- they are lemons. It's not just this car. I had a 2007 Avenger and it was crap as well.
Hi my name is **. I purchased a 2010 Dodge Journey from Jenkins Hyundai in July of 2014 making it 10 months ago. The second day with the vehicle it over heated and Jenkins sent a tow truck to pick it up. Then couple of weeks later the vehicle overheated again and Jenkins had it towed to the dealer for repairs again. Then a couple weeks later the vehicle overheated and just stopped working again I got stranded on the side of the road I had to get vehicle towed to Jenkins.
Then again it overheated and I had it towed to Jenkins. Every tow cost me $160 to $180 just to get it to Jenkins. I spoke to ** the General Manager the second time it overheated and he said to me that he was not able to help me because of my credit and I owed too much on the vehicle. So he suggested he would pay for my repairs this time due to that. I have been there couple times already. So then I left and again it over heated again.
Just picked up my vehicle on 05/29/2015 and spoke to ** again about getting out of the vehicle because of all the problems I'm having and he said no again and paid my deductible of 100.00 for the repairs. So then I called ** and he said if ** could not help me either would he be able to help me. As I left the dealer there is still a check engine light on and vehicle begin to shake when I turned it on. I really don’t know what to do at this point. These people can't help but yet I still have a monthly payment to pay...so angry.
I bought my 2013 Dodge Journey new in 2014. Recently, BATTERY SAVER MODE came on the screen. Within 12 hours, all lights were on, my car started to brake by itself, and then shut down. They're now telling me it's the alternator. Sigh!
2014 Dodge Journey - While using the Cruise Control, I noticed the speed was continuing to rise, I pushed the off button, and nothing. Hit the brake to disengage, and nothing. I tried this several times, and would not go off. I was passing everything in sight, until my husband screamed at me what are you doing. I couldn't answer... I was doing 87mph, and still rising, then the brake disengaged, but had to keep hitting it, until I got stopped, and in neutral.... engine still racing at 87. The dealer they took it to said the floor mat was over the gas foot. And that is a complete LIE. What do they want to do, have someone get killed before they admit there is a problem? Just over 3000 miles on car. Something needs to be done about this.
I purchased a brand new Dodge Journey from IPAC in San Antonio, TX. Since I've had the car I've replaced brakes twice and experienced strange jumping from the transmission when I drive it. Of course, I got the brakes each time thinking it was normal repair but the reality is that 2011 Journey should need new brakes after a year and a half and again at 2 1/2 years old.
Now, the kicker is my alternator just gave out on me and my car wouldn't start. My car is only 3 years old. The alternator in my husband's Dodge Charger went out just 2 days before mine and we had to pay hundreds of dollars for the repair. The Charger alternator could ONLY be purchased from the dealer! Now, I'm being told that my Journey alternator is only available at the dealer also. What are the odds that not Dodge alternators go out within 2 days of one another? Also we purchased both cars brand new within days of one another in 2011. Something is fishy about how these cars were built!!! Of course, from what I'm hearing Chrysler is not reimbursing anyone for the money they are spending on paying for these recall parts or crappy cars. No wonder Americans can't and don't trust American-made cars. It's ridiculous!!
I am finding that any pebble or very small rock that hits my 2015 Journey, I am ending up with chips in my paint. I have never seen this problem with any vehicle that I have ever owned. I have owned vehicles since I was 16 and I am now 61. I put in about 60,000 km a year so we will see how it stands up. Anyone with paint chip problems, please let me know. Thanks.
I purchased my 2009 Dodge Journey in 2012 used/pre-owned. When I first got the car, it was great! Within the first year of me owning it, I started experiencing all kinds of problems with tire pressure, brakes and pads. My check engine light stayed on even after having repairs done. My factory installed DVD player just went dead for no reason and my back passenger power door lock is not working. I purchased Max Service Care on my vehicle when I purchased it and they would not fix the DVD or electric lock!
After my Max care warranty expired, I found out that it was covered! I HATE the service at Dodge Teterboro NJ. This car has cause me depression and made me very angry! The NEW thing now is that is shuts off while I'm driving and the steering wheel locks. I was told that the problem is caused by a year and a half old recall and no dealer has the parts. This is my only mode of transportation! I still have to make my monthly payments! I want this to go on record... If something happens to me, my 10 year old son or any of my passengers due to the negligence of Dodge corporation, I want this complaint on RECORD! I pray that they make good of their product and services and I pray that this site helps us out.
Bought a new 2012 Dodge Journey SXT and what a mistake. It ran good for about 3 weeks then the car started hesitating when shifting from first to second gear. Took it in - did a computer update and it was better. Then the car started shaking badly while going down the road. Dodge said it was the tires. Had the tires replaced. Still shaking. Took it back. Dodge said it was the alignment. Paid for that. Still shaking. Took it back. Dodge said it was a bad rim, said they wouldn't pay for it. I said keep the car.
After a few weeks (YES really) of sitting at the dealer I got the rim replaced. Car still shakes. Filed a lemon law complaint and I was so stupid that I settled for three grand and an extended warranty. Car is still shaking so much that it is unpleasant to drive and today at 53,000 the check engine light came on. What is pathetic is that this was supposed to be our "New and Safe" trip car to replace my Nissan Xterra with 155,000 miles on it. Instead we are still taking the Xterra on trips because the Dodge is a piece of crap.
What is even crazier is about half the time Dodge states there is no problem. At least with the last Ford I had they actually fixed the problems, and with my Nissan it has only been in the shop twice for problems in the last ten years. The Journey looks good, and the price was low, and YES you get what you pay for. Spend another 5 grand and get something reliable.
We bought our Dodge Journey, brand new, in 2012. Since we owned 2 other Dodge vehicles we felt confident in buying another one. I know that "things" can happen to new cars, or anything else you buy for that matter. At 8600 miles the navigation screen went out and had to be replaced. Of course, when this happens, you have no radio, heat, air conditioning, etc. Took it back to the dealer, who promptly fixed it. Twice we had to have the "speed shifter" replaced. Luckily this was all still under the warranty. At approximately 14,000 we had to have rear brakes and rotors replaced, now at 18,000 miles the front brakes and rotors need replaced. Since the warranty on Mopar parts is 12,000 miles or 12 months neither replacement was covered.
The dealership we bought the car from did give us a good break on the cost of the rear rotors/brakes; however; today they told me that the front rotors/brakes would cost almost 400.00 and of course they would be putting Mopar parts back on the car. I told them not to do the work, I will take it elsewhere. There is no way we would have parts put back on the vehicle that don't hold up. I am disappointed that Dodge uses parts that don't hold up under normal wear and tear as no one should have to replace brake and rotors at this low mileage. I called Chrysler and explained all this but got no satisfaction there either. I don't find fault with the dealership, but I do find fault with Chrysler for using what I consider shoddy parts. Since my husband & I are both retired we thought we were buying a reliable vehicle and just have to maintain the "normal" wear and tear. This has been a huge eye opener!
I've bought a 2013 Dodge Journey and since then I've visited the dealer about 6 times with transmission problems (hard shifting and shaking when reducing speed). Every time the dealer put the computer and reprogram the transmission. It's work OK until the same problem comes back again. I don't know what to do but it's driving me crazy. My biggest concern is when the power train warranty expires. Is there anything the factory's doing about it? Any recall on this issue? Please help. Thanks. Luis.
So me and my wife bought a 2015 Dodge Journey and it ran great for about two months. One day I'm sitting in the car while it's running waiting on my wife to get out the store. I'm in park and it shuts off. I was like ok, went to start it up, told me I had to push the clutch and then press the start but the car got manual radio locked up screen said 'anti-theft please enter code'. Had to have it towed, got to the dealership, and found out two days later that the computer just went out of it. Good thing it was still under warranty but had my kids and all with me at the time, so just keep an eye out for that hasn't happened since fix but will see.
I purchased this vehicle new. I have had nothing but problems since day 1. Brakes have been changed SO many times. Radio has been replaced 3 times. Weird electrical things that "they can not duplicate". Car shut off while driving down the road. Bogs down randomly and acts like it's going to die. VERY loud wind noise when windows are open. Literally I just cannot tolerate having them down going any significant speed. 1/2 the engine has been replaced. Tires suck. Heat went out on passenger side. AC just went out. I could probably name 100 other things but I am just so irritated right now I cannot stand it. Last straw!
I purchased my Journey in 8-2011. Only issue I had was premature failure of front brake pads. I replaced them at 12,000 miles. The car now has 45,000 and they have been problem free. I also run a fleet of Journeys in the company I work for. We have 23 of them. Only one has given me grief but there are many different drivers. All and all can't beat the price value or reliability.
Constantly changing brakes and having rotors. Can't drive my car.
I bought my 2009 dodge journey r/t AWD in Aug. 2010 and only after a few months (Nov 2010) did the disasters started happening. My family and I decided to go on a trip that should have lasted 6 hours but turned into 12 because while on the highway doing 70 mph our car decided to stop and turn off. Thank GOD my husband was able to cross over to the emergency lane! Once in the emergency lane we tried several times to turn the car back on but it would not turn over or anything. So we had to call a tow truck, after being out of $135 they bedded the car and took it to the nearest Dodge place. Once the car was down, it started right up with no problem, until the next day when we were on the road again and it did the same thing and we were out of another $160, and of course once it got off the flatbed it started right up.
Now in 2013 my transfer case decided to blow up and I was then out of $2800 and then in January 2015 the transfer case exploded again and I was out of $3980. In Feb. 2015 my drive shaft went out and that had to be replaced for another $800 and now in March of 2015 my power train module has went out costing me another $1300. Needless to say when I get this piece of crap out of the shop I will be trading it in. (mind you this is not to mention that my doors will not lock without me manually doing so) and I can't get my back gate up because it is stuck in the lock position!
I hate my car.... it is trying to kill me and my family. It shuts off with no warning.... locks up brakes and steering. The horn has gone off for no reason and won't shut off. Chrysler and dealer don't seem to care about our lives..... they want us to drive it or have offered us a trade in for something off the lot...... Umm I want this car killed. I don't want anyone else to drive it. They have fixed it before and it happened again while driving behind a transport. No thank you..... lawyer next!
My girlfriend and I bought a 2009 Dodge Journey RT. I'm a Mopar guy. I love my hemi, and I will stand by anything that rolls off of Dodge's assembly line. Except the Journey. It was used when we bought it. Shakes when I hit the brakes. I replaced the tires with factory replacement. I didn't get 100 miles and I had a blowout. Took it in and they put a new one on and told me they would let me know if warranty covered it. If not, I would be responsible for paying for it. Needless to say when you pay 1000 bucks for tires and have a blowout you won't be paying for something that they've already given you. Come take the now used tire back.
The Journey feels really cheap. When I took it in for the first oil change I asked for synthetic. The DODGE DEALERSHIP refused and said that these vehicles are NOT made to last anyway. Thanks for telling me that 1 month after buying it. All around it's been an ok vehicle. The kids love it. The radio sounds great. I don't get any fm radio but I subscribe to satellite anyway. The windows seem very weak in the cold. They will only roll up an inch or two at a time. It's a cheap A to B vehicle for your average city commuter. Good price. Good mileage. Decent power. And as long as you live in an area where it wouldn't take long for a tow truck to reach you then you'll be alright. Make sure you have roadside assistance.
I purchased my 2011 journey with 30,000 miles on hit from Randy Marion here in Charlotte. This is my fourth vehicle and my worst vehicle ever purchased. By Feb 2012 I needed new Brakes and Rotors, and the lights would shut off while I'm driving the vehicle, which is really dangerous if you're driving at night. Then by the end of the 2013 the tube for the front window washer fluid had a break in, had to get that replaced. Then September 2014 the back brake pads and rotors had to be replaced.
Now we are in Feb 2015 at 69,000 miles the transmission is acting up. I get it service because that's what they (the manufacturer) said was the issue, paid the $300, and now in March a few days after getting my vehicle back I am again having transmissions issues again. It stalls when I switch from drive to reverse, and now there's a loud screech, or scratching sound when I step on the gas. I am all for the regular maintenance of the vehicle, but right after buying the vehicle is an issue for me. I have never had a vehicle that every year there's an issue with it. I have a Ford Freestar over 140,000 miles, and all I do is regular maintenance. I've had a Caravan, and Suzuki Forenza, and never had these issues.
I started leasing my 2014 Dodge Journey back in December 2014. As of today, I have approximately 5,500 miles on it. I have been leasing it for 14 months now. On Friday, February 27th 2015, while driving home from work at 4pm the Malfunction Indicator Light came on. Pulled over, turned off the engine, restarted, and yes, the Malfunction Indicator Light came right back on. Drove my dodge home, called Gary Miller Dodge in Erie, PA, at 4:25pm, was transferred to the service department, only to get a message asking me to leave a message. I left a message stating was happened, told them I didn't know what this light meant, and to please return my call.
An hour later, no return call from the service department. At 5:30pm, Friday, February 27th 2015, I called Gary Miller Dodge again. Was transferred to the service department, and guess what, received another recording asking to leave a message. I once again, left a 2nd message. No call back on Friday. Saturday, I didn't drive my car at all, and no return message from Gary Miller. Today, I went out to start my car, and the Malfunction Indicator Light is still on. I drove to go get gas, still on. I am calling Gary Miller Dodge a 3rd time today. I don't know if driving my Dodge with the light on is safe. Very Disappointed with both the vehicle and dealership!! Other than this issue, so far, I love my dodge. It handles great in the snowy weather in Erie, PA!
2009 Dodge Journey SXT AWD - Brake problems plague this 'overweight for the size of the rotors' crossover - 4 sets in 60k miles. Transfer case replaced due to poor craftsmanship installing a leaking rear output shaft seal; not Chrysler's fault. Brought the car overseas for 3 years in Germany; drove the Autobahn daily. Ferocious power up to speed limiter of 119 mph, incredibly well-mannered handling at the same speed, blind spots are driver specific - I had no problems. Tires replaced with T speed-rated Pirellis. Had to buy 235,55,19 because only Kumho made the 225 required for this car. Costly and noisy.
Overall, no real complaints besides the brakes. However, Power Stop makes a great drilled, slotted rotor set with ceramic pads for under $400. Well worth it. Form and finish is great - Melbourne green pearl coat is beautiful when waxed and polished, does show a little when dirty, but not bad! Love this car. Maintenance is everything! Keep it up and it will keep you moving!
2009 journey 58,000 miles. Rotors need to be changed with pads. Always carry a case of oil with you. Don't leave home without a few gallons of anti-freeze. Maybe you'll arrive at your destination, if you leave early enough and plan your trips around service centers. Front wheel drive howls around corners, back up camera not working, changed rotors all the way around three times, pads five times (ceramic lifetime). Tires second set wearing just as unevenly as first set. This Sunday I'll be changing out coolant tank and thermostat, with its third flush. To get a bead on the Ewald (Hales Corners wi) service managers perspective, here's what he had to say "Cars made today are built looser than in the past." Could not even pretend to listen to this idiot. Last Dodge I'll ever own.
My husband and I had purchased this vehicle back in 2009 R/T series as a trade-in from a Dodge Nitro (another unsatisfactory vehicle as well), under the premise of starting a family - and this would be an ideal model to avoid a cliche of "soccer mom" vehicle. For the most part this vehicle was ideal, great on gas mileage until arriving in Hawaii. As ideal as "nitrogen" inflated tires is on the mainland, there is only one location on the entire Oahu island that will inflate your tires with "nitrogen". No Dodge dealership on island has the capability of inflating your tires with nitrogen as they have no capability of having whatever machine is needed to inflate the nitrogen tires. So small issue compared to what I am experiencing as of this moment. A few months ago as I had tried to start my vehicle, the entire vehicle was devoid of power.
No issue, took the battery out from the difficult (and in my opinion, foolish) hide-away location it was in, and took it to a local auto parts store to test the charge. Granted we had the vehicle for 5 yrs, so it was time to change the battery out. That quick fix only lasted for a month and a half before I experienced another issue - my car was devoid of power once again. I was lucky that a friend of mine was there to help jumpstart my vehicle, but on the way home the car had died a mile away from home. So when I had it towed home, thinking maybe the issue could be the battery again. I took the battery out to take to test at an auto parts store. As I took the battery out, I had noticed that the battery terminal clamp was now corroded to where it had cracked at the top.
So as I was going to check the battery, I think to take a trip to my local Dodge dealership to get a quick replacement for that clip. I mean it was only connected by a 10mm screw and a small part, so it should be a cheap and easy fix. Oh no my friends, not cheap or easy at all. When I get to said dealership, after my battery was tested to be working, I am told that I have to replace the entire harness contraption (about $130 as a special order), when all I needed was on little part that should be at most $20. So I have placed an order to this part and am looking at $300 plus in labor just to replace what should have been a simple 10-minute, $20 fix and hopefully that will be the fix to my issue.
I am afraid that this may only be the beginning of this money pit. After replacing the battery harness contraption, I have a feeling that my alternator will need to be replaced which I was quoted for $330, not including $145-$150 an hour for them to replace the alternator. As soon as I am off this island in the next few months, I will be sure to get rid of this vehicle. Not worth the money being sunk into it for a family car.
My husband bought me my 2013 Dodge Journey February 14, 2013. After only 2 weeks of having it they had to replace the radio because the monitor was blinking off and on with static pictures going across it and the carpet had to be fixed because it kept coming up on the front passenger floor. Since then we've now had 3 new radios, 2 new front seat belts replaced due to not retracting. The driver seat at the bottom by the door broke from getting in and out so that had to be replaced and our backup camera out on Dec 23, 2014 so the wiring had to be fixed. Other than all these issues I love my Journey but hated the fact that we had to deal with rental cars for 2 weeks and during Christmas because that's how long it took to fix my seat belts and backup camera. Luckily we bought the extended bumper to bumper warranty. We have 25,000 miles on it now.
When I first got my dodge journey in 2009 it was good. I have had no problems with it but once I've got use to it driving or merging onto the highway is very dangerous due it won't pick up speed so you have to sit there until traffic clear before you can merge into the highway. Also my CD player stop working, all you hear is a spinning noise- it won't take or reject cds. I've had my brake changes, oil change and now am having problems with my radiator leaking. Took it to the shop 2x and still can't find where it’s leaking from. I've bought 6 bottles of antifreeze and still today buying antifreeze. Now my tire range it out and it’s making a clucking sound when I makes turns. HELP US DODGE OWNERS.
Owned this monstrosity of a vehicle for not even two years... Rear caliper froze up and had to replace. The jackass engineers at Dodge decided it was a good idea to mount the ** battery for this car in the wheel well. That way if you ever need to get to it, you have to remove the tire and splash guard (and waste 3 hours of your life doing so!). Now this pile of crap has left my wife and our children stranded because (like everyone else) it WON'T START!! Yet you call the dealership and they have no idea what I'm talking about and want me to bring it in (yeah right). Thank you Chrysler for making it easy next time I go to buy a car. Stay the hell away from your feces on wheels!!!
I purchased a 2013 Dodge Journey off the lot with less than 70 km (moving from dealership to dealership) in June of 2013. After a few months of loving our new vehicle, we noticed water dripping through the ceiling and down along the back speakers. We took it in to be fixed not too troubled. ** happens. A few months after it was "fixed" we noticed water dripping down through the ceiling again. Now we were troubled, we contacted Customer Care and they told us step one was to get it back to the dealership to get fixed. We got it "fixed" a second time and Dave from Customer Care didn't bother to get back in touch with us. We accepted they didn't care and continued on with our lives.
Now in less than a year it is back in the shop being "fixed" for the third time. The reason our Journey is leaking is because there was no sealant on one of the roof rack bolts and a poor job on other areas. It came out of the factory leaking. Chyrsler Canada's Customer Care is still screwing me around and telling me to take it in to be fixed. Why is Chrysler allowed to sell defective vehicles and why is it MY responsibility to pay for the gas, tack on the KMs and the company doesn't have any obligation to own up to their mistake. I WILL NEVER BUY A CHRYSLER PRODUCT AGAIN!!! Terrible customer service and crappy quality. No wonder they paid back their bail out so quickly, they didn't start making better cars they just stopped paying for their mistakes. Why did we bail them out? Sure a bunch of people kept their jobs but now customers are suffering all over cause Chrysler is obviously still making the same mistakes.
I purchased my 2012 in May of 2013 with 5k miles on it. Told it was traded for a cargo van by the owner. A month and a half later, I was driving home from work at 1 am on interstate 95 when it felt like a tire blew. I got off an entire exit and pulled over. It wasn't a tire, it was the whole left half of my front bumper ripped away and dragging. Took it immediately the next morning to a different Dodge dealership than I bought it at and was told it had been in an accident that created a weak spot and the wind must have gotten up under it and ripped it off. Had to take it back to the original dealership to have it fixed, an hour and a half away, one way.
I have had to replace all 4 tires and need a brake job to include calipers. While getting the tires, I was informed that my left front caster is slightly out and they suspect from an accident. I was told the dealership is not responsible to tell me of any accident not reported on carfax. My cruise control was intermittent after I bought it but now doesn't work at all and hasn't for many months. At least once a day when I come out of reverse into drive, the car physically bucks forward and you can hear it jump into gear. The customer service with dodge is horrendous!! They take no responsibility AT ALL for their product!!
I am a single mom and am scared now after reading these reviews of the vehicle just shutting off while driving! I commute on the highway to and from work, an accident waiting to happen, since I am experiencing a lot of what is written in these reviews. How is it that we all have no legal recourse for KNOWN defects on these vehicles?? I have ALWAYS owned Suburban's and NEVER had an issue with GMC. Something needs to be done before someone is seriously injured ... or worse!!
I bought a brand new 2013 Dodge Journey in May 2013. When I first got it the tires kept going at 300-400 KPA. When it was cold it be 185-199 and had to inflate to 248 is what the vehicle would read. So after doing that over and over again in the cold, I took it in and now it's not ever too low but continues to stay high 200's. Then I go in for an oil change and as I get my keys no one tells me I had a "transmission leakage." I got to read it on the service papers they have me along with my receipt. I was very upset about that. Then 2 days later with all this cold weather I had the battery not starting and that's with the vehicle plugged in and also running an interior car heater. When the battery isn't working the malfunction light also comes on. It says Low Voltage.
I was so upset. I talked to the CEO Business guy and he says he will fix it all so that I can be happy and keep buying from there company. I dropped him a email today while at work and all he says is "sorry to hear about your vehicle and bring it in and I will have service look at it." The CEO won't be visiting after saying he look after it and that the battery may need changed and it's not even 2 year old vehicle and hasn't even reached 28,000 KMS yet. If it needs a new battery, I will be telling him and his business partners that my next vehicle will not be Dodge or Chevy and that they will lose my business for good and that if people ask how I like my Journey I will honestly let them know NOT to buy a Journey even if it's the #1 SUV in Canada. I also feel like being a female they don't want to be as honest with the females. They lose my business and buying another vehicle from them after this one.
Have taken my 2014 Journey in to Carl Gregory Dodge in Savannah Ga for the 3rd time today. Problems with car unlocking itself when you lock it from inside and walk away. Not very safe. It doesn't do it all the time, just randomly. Dealership can't fix what they can duplicate, although the dodge journey awareness site on Facebook has several people having this problem and being told the same thing. I am also having problems with the tan seats with stains appearing when not being used and also material fraying around the stitch holes.
The DM denied the claim to repair stain/fraying on front seat that was there when I bought the car, however the only person to sit in the back seat was the salesman the day we brought it brand new in August 2014. They have agreed to try and clean/safeguard seats. I mentioned the back seat staining may be from headliner vents dripping. Was told by dealership, they didn't think that would be the cause. When I called corporate, I was told by them that the stain in back may be from the vents??? I have an appointment Friday with Nissan, hopefully they will be able to put me in a new Nissan and that will take care of the problems with Dodge.
I will never buy Dodge again, I've owned 2 in the past and had excellent service out of them, but this one and the way they act at dealership has cured me of ever owning another one...Buy a Journey at your own risk....
While driving on I-5 near Tulalip Casino my 2014 Dodge Journey with only 2000 km I heard a clunk noise and sudden loss of speed and the engine light came on. Upon trying to drive vehicle the engine rmp went up and gears won't change. Any diagnosis? Car with dodge dealership.
I am going to make it very short because I have owned my 2009 Dodge Journey for 5 years. I have changed brakes and rotors 7 times. Blower on heater stop working, tire pressure light stay on, ignition hard to start. Need tire sensors. Replace both keys, windows stop working, seats stain very bad. I won't buy another Dodge. And starter replaced.
I have had my 09 Dodge journey for 2 years now and I have replaced my brakes caliber and rotors over 9 times. Tires replaced 4 times and one peeled a part on highway almost took my whole bumper off. Tire pressure light stays on and keeps saying oil needs to be changed. As of today my lights come on in car by itself and it says my door is open gas cap off and I have no oil, which is all lies. The electrical lights keeps coming on. I will NEVER BUY THIS CAR EVERY AGAIN. OH YEAH IT STARTS BY ITSELF. LOL
I have owned mine for over three years with no major problems. I might just be lucky but every car I bought, I don't have any problems like others talk about.
My husband and I bought our 2013 journey in August 2013 when we found out we were expecting baby #3. It was a great car the first year and then the issues started. I noticed it was surging and shifting hard. I at first thought it was a bad tank of gas but the problems continued even after we emptied the tank and refilled it. Took it to the shop in mid October and they said there was an update. They applied the update and sent us on our way. Within a day the issue had returned.
Nov 1st my radio craps out. We pay monthly for XM radio and it just stopped working. I came home checked and our account was current, and so I called xm. They tried to troubleshoot it and couldn’t fix it and told me to take it into the dealership. We got it into the dealership today. They had to order me a brand new radio, and went on to tell me they could not find a reason for the surging/shifting hard. After spending my WHOLE day at the dealership I was NOT happy about this.
I get home and find out that the ram trucks, jeeps and durangos all have the surging issue and they can’t figure out why. The update fixes it for some but not all. So I will be taking my car back to the dealership tomorrow and getting them to go on a test drive with me in the car to figure out the issue. In the event that doesn’t solve the issue I will be going about having it deemed a lemon and getting it bought back or replaced with something different.
I've owned quite a few new cars. I traded my 14 Ford Escape, good car, for my 2015 Journey RT. I couldn't be more satisfied. I discover daily more creative use of space and clever ideas, such as so built in flashlight, front passenger seat has storage below the cushion and it folds forward too to load very long items. Mechanically and electrically I'm impressed. Kick you in the butt power and as good mileage as the Escape. As long as this car holds up, I'm a very happy owner.
2010 Dodge Journey - Bad blind spots, backed into oncoming car in parking lot. Rear brake caliper stuck, almost on fire. Had to have car towed on flat bed. Bright lights come on by themselves (day or night) and go off when they feel like it. Periodically just won't start. Dealer said nothing shows on computer scan. So, what gives? Bought brand new, NOT happy!
My first AND LAST Dodge. I have had my Journey since July 2014. Apparently if you say you want a COLOR of car, you get what they have. They do not offer to find the equivalent COLOR vehicle with more bells and whistles, "What you see is what we got." All the advertisements on web and brochures found in the dash say 1 yr SIRIUS with all new purchases, "not your model"; 1 yr UCONNECT, "not your model - but I can get that for you for $300". Five times in service already for electrical issues / radio / transmission 'clunks'. Two of the five times, they "forgot" something that was to be done while I waited 3+ hours - had to take it back rush it thru the process and bring it back out, another hour. Radio needed to be "updated, after all it’s a computer". So the radio computer board controls all the electrical, the air flow from AC/Heat AND the radio??? So why isn't that part of the half-cocked way you get the vehicle ready for pick up after the sale?
1) Air blows out of top vents, not bottom, or vice-versa, no matter the selection. 2) Radio stays very low then suddenly BLASTS you out, no matter the speed, no matter the setting, could be going 35 or 60. 3) Transmission CLUNKS from gear to gear, "You have to make sure you are sitting perfectly still and the car has stopped revving, before putting it in gear." I might have to sit 10 min for that to happen because it revs up DURING driving. 4) Cruise control is just a joke. You can set it and it lets you go 7 to 8 miles OVER unless you put on the brake, which of course cancels the Cruise Control... very helpful. 5) SERVICE is a joke. My 12-yo grandson cares more about the yard service he provides than those guys care about how they take care of our cars, and their pay exceeds his, I'm sure.
If they can’t remember what you tell them needing checked, then get someone in there that can. I have been told on 3 of the 5 times that problems I am dealing with "just come with that model". So sorry, Dodge/Chrysler, that I could not afford the $47,000 "model", does not give you the right to skimp on lower cost models. READY TO GO BACK TO CHEVY.
I have owned this car for 2 years and have changed the BRAKES/ROTORS/CALIPERS 3X, and they need to be changed again! This car also has an INTERMITTENT START. I received in August 2014 a Recall notice from Dodge regarding the "ON" position in the ignition but in the recall notice it states "They have no parts available to fix and will contact us when they are available." Well it’s nearly 3 months later and still haven't heard from DODGE on this issue - so the fact that my car still intermittently starts, DODGE COULD CARE LESS!
Today, the ESP traction light came on! In the first 4 months of owning this car, the thermostat and anti-freeze tank went out and had to be changed! This is a lemon and Dodge knows it! It’s a shame that no one will listen to us! I urge you to Google all the complaints of the 2009 Dodge journey… It will blow your mind. Yet we can't get a lawsuit going!? I hope I can trade my car soon and I promise you I will never recommend or purchase from Dodge/Chrysler ever again! I repeat... do your homework. This car is a lemon!
I must start by saying if you don't buy the top level Journey it might have problems? We bought a 2014 black on black with blackout edition. It has the V6 3.6 Pentastar that comes in a lot of Chrysler vehicles. They have almost 300 hp and are really peppy and powerful. We bought in December of 2013. It has every option they offer and we love it so far. Taken it on trips. Daily driver. My wife even got t-boned on the driver’s side with my 2 girls in the back and everything worked exactly like it was supposed to. Air bags and all. 18k in damage. Insurance fixed and is as good as new. (It's a lease.)
October 13 2014 - I was driving home from Langley BC when my cruise control started to act up. I was fine going uphill, it would accelerate and then go back to normal. I had it set for 105 km. But going downhill the RPMs would get stuck at 5500 RPM and would not stop. I had to shift into neutral, pull the car over and shut it off. Even when we were at a complete stop it was still revving. I almost lost control of the car. I had my three kids in the back of the car 6, 4 and 3 years old! The next day I went to North Land Dodge and they told me "just don't use cruise control". ARE YOU KIDDING ME?! No concern for my family's safety. Not impressed.
I have had my 2009 Dodge Journey since 2010. In this time frame I have had a lot of the same issues mentioned by others. I just got towed home today because it wouldn't start. I have installed a new starter and the 1st issue is my 2009 uses a 2010 starter and the 2nd is it still didn't start. A few days later doing the same thing. I found a trick. I put the car in neutral, it use to work. Today no such luck. It also has problems shifting, will get stuck and won't go no faster than 40 or shift to the next gear just raises up.
I took it to get repaired. They kept giving me different diagnosis. Paid to fix what they said was wrong, did it a few days later. Took it to get engine light diagnosed. It is a short because it comes and goes but again can't find anything wrong. I have put a new reservoir on there because the material used is not that durable. I was warned a few months by someone else who had just put 1 on theirs. Brakes all around because when mine went out I left pieces in the street. I love my car but I can't afford the note and repairs. By now they should have done a recall.
We bought the 2013 Dodge Journey. It was ok for about 3 months and then it began to feel like it was going to stall when you took your foot off the accelerator or when you were coming to a stop. We took it in and they worked on it and it kept doing the same thing. We took it in again... It still kept up the feeling that it was going to stall. After the 8th TIME of them trying to fix it and it NOT being fixed we asked Chrysler to buy it back. They did. It was a long and TORTUROUS ordeal. Good luck to those whom purchase this vehicle.
At around 3000 miles car stopped on highway all on its own. Brought car to dealer, they fix spark plugs, told me everything was okay. Before I got home car did the same thing, have had the car in the shop proximately 19 times for the same problem. Now have one hundred and fifty eight thousand miles, now car tries to start engine turns over but does not start. My car is sitting on the mountain now and I could not get it started. I need and use my car for work but the dealer wanted it for weeks.
I purchased a 2013 Dodge Journey in July 2014. But I notice a few things while driving. When shifting gear into drive it sometimes shifts hard. And when windows are open I hear a lot of buffering!! When I turn on the car the front end is very noisy. If someone can help me understand these issues, it would be fully appreciated...
Well my wife was leaving her job. She pulled out on the main road, the car loses all power no control of the car. This was back in July. Well I was scheduled to take the car in for service for something else. Well I let my service guy know what happened. He says keep an eye on it. He says it's probably a glitch in the system. Well this past Friday, it done the same thing with both of use in the car. My wife said it done the same to her. I'm sitting in the middle of the highway, cars slamming brakes on. I had to put it in park to restart. So I call them, tell them what happened. They send a tow truck to pick it up and of course they call me, "Well we can't duplicate it." I'm like I'm not driving it or putting my family or grand kids back in this vehicle.
We bought this car brand new in 2009. This is my wife's car and it sits in the garage most of the time. In 2013 with only 20,000 miles on the car we took it on a vacation to Florida and on the way home, the brakes started grinding, the steering wheel started shaking. We also experienced what felt like the transmission slipping after coming to a quick stop then start going again. We stopped overnight and the next morning everything was fine. When we got home, I needed to take it in for the mandatory 5 year inspection to keep the lifetime power train warranty. I told the service guy about the brakes and mentioned the warranty card that came in the mail that said the warranty on the brakes was extended to 75,000 miles and he told me the car was too old now, I also told him about the transmission and said they were back logged 2 months! I decided I would replace the pads and rotors myself.
At 23,000 miles I replaced the pads and rotors had the tires rotated and balanced and a front end alignment because we were going on a trip to Virginia. Everything was fine going there but on the way back, going through the mountains, the brake pedal felt like i was pushing on a sponge!! I had to stop at a rest stop to let the brakes cool down. The rest of the trip home the steering wheel shook and by the time we got home it was pulling hard to the right. Not really sure what to do with it, I hate to take it to the dealer because even though it has less than 25,000 miles on it, they won't cover it under any warranty.
I bought a 2014 Dodge Journey and I'm having problems with it already. First the tire indicator light kept coming on; so they fixed that but the light kept coming on so we ignored that thinking the weather had something to do with that. Second I started having problems with the radio going out then come back on; the speed monitor goes up and down when set on cruise control and the air condition blower comes on high then go to low without me adjusting it. I took it to the dealer where I purchased it and they said the problems are because the radio is bad and that everything is based on the radio. Then they proceed to say that I needed a new radio and they would order one. So that was fine, but to find out they never ordered the radio plus getting the run around. Finally got it ordered, just waiting to receive it. I'm beginning regret leaving NISSAN.
Bought our 2009 Journey sxt Aug. 2013 and it was the biggest mistake. Shortly after (about 6 days later) the front left caliper locked up. I was out of state so I replaced it myself. Tried to get reimbursed for it and the sales rep said he would do what he could. That being said never heard back from it. Before we even got the car the dealer had to send it to the local Dodge dealer to have the wiring harness on the rear driver door replaced. Since then I've had starting issues where I had to put it in neutral and then back into drive to get it to start. My iOd fuse keeps blowing for some reason. The wheel shakes slightly when braking at random times. Exhaust shroud rattles when you start it up or accelerate.
I replaced the motor mount on the top right at 77,000 miles cause it was completely shot. I've noticed the motor makes a ticking noise now. I bought it with 64,500 miles and I'm at 79,600 roughly now. The tires pressure sensors corroded and multiple times till I replaced them with rubber valve stems broke leaking out all the air in the tire. Currently it's making noise when I turn left with the ac on like water sloshing around thinking it could be a bad heater core or clogged hose. Love the seating of the car and features but it's one problem after another with this car. Fuel mileage has dropped down to about 15 mpg city now and 17.5 hwy. Wouldn't wish this car on anyone.
For the 3rd time, since I've owned my new 2012 Journey, I've had the car completely shut down and lose all power. Twice while I was driving. The first time I noticed while traveling about 40mph the car speed indicator was at 0. A few second later when turning off the road the car lost all power and was difficult to control. The power came back on a few minutes later. Same issue the second time though I did not notice if the speed indicated 0. I was driving down the street and then the car died. I was barely able to get it pulled to the side of the road. It came back online itself. This third time I parked the car and went into a store. When I came back out it was dead and would not start, no electrical power at all. Power came back when the tow operator connected a meter to the battery terminals. The first 2 times the dealer could find nothing. I hope this time they attempt to fix something. It's a very dangerous situation.
I bought a 2014 Dodge Journey base model brand new in May 2014. I have a rubbing whine noise when I turn left or right at low speeds and while in park. The Dealer replaced the Steering rack under the factory warranty. The problem still exists.
We bought this 2010 Dodge Journey as a brand new car for us...First thing that happened is when we went to Waterton Lake, the car stopped and the steering wheel got stuck. When I got off the car, the fluid is all over the road and coming in front of the car. We found out that the hose for the steering wheel fluid blew up. Luckily we are driving very slow... Another thing happen just 1 week ago is my went drive this car for work and as soon as she reached her destination, the car won't start anymore. We thought that it's just the battery, so the car needs to be towed into the nearest Dodge dealership and they found out that the alternator need to be replaced and not covered by warranty anymore... We are not going to buy any kind of Dodge vehicle anymore... pain in the butt and will cause a lot of trouble...
We bought a Dodge Journey 2009 in 2010. We started having problems with the rotors right away, however it has become worst since I drive everyday up the mountain and have to use the breaks a lot when I am descending. What would be a good solution to this? We have resurfaced and replaced the rotors several times this year and the car is still vibrating when breaking and sometimes it vibrates at 60 mph even if not applying the breaks. It is awful!
2009 Dodge Journey - Where do I start? We bought this atrocity new. Started with rear caliper locking up around 12k, dealer replaced, then again, at at slightly over 36k, they refused to replace but after a few phone calls, agreed to replace if we bought the pads, which we did. A few weeks later, a postcard came, and they had experienced problems with the brakes, and would now cover them up to 75k! Power windows quit working, and there is no fuse; they replaced wiring harness (under warranty). Rear lift gate shocks quit at around 15k, but these of course aren't covered; and the rear gate weighs a ton.
Seats are dirt magnets, and if anyone knows how to clean them, let me know (cloth seats). Starter gone at 50k. Air conditioner lost its charge into the second year, which is about when blower switch quit working unless you fondle it just right. At 75k, the resonator rotted out; creating a need to replace the entire exhaust system, since it's all in one ($600 dollar) piece. Gas mileage falls far short of the factory estimates, no matter how meticulously one drives. Screw fell out of sun visor, and hit her in the face, at around 80k, which is about the time solenoid went out of the transmission.
Now, we have the lifetime power train warranty, or at least so we thought. It turns out we didn't take the car in for its 5-year checkup! They sent us a postcard to inform us of this, so they claim; and we have no warranty. Better Business Bureau contacted to no avail, after all; they sent a POSTCARD to remind us to get something we didn't know we needed to keep the warranty going.
NOW, at 86k, the car occasionally decides not to start, BUT let it set for a few hours (usually until it gets cooler) and it fires right up. Left it at a garage for 5 days and it never failed to start. Two days later it doesn't start, I call my mechanic. He's tied up for a bit, and before he can get here... it starts. He understandably says he can't fix it if he doesn't see the problem occurring. I've owned probably 30 cars, both old and; and I have NEVER had this many issues with any other car, save the MG Midget which was nearly as unreliable as this car. One recall completed, and another pending due to a waiting list. I'm sure there are other issues which I can't remember right now, but you get the picture. Chrysler Corporation should be ashamed, first for putting such a pathetic product out for sale, but mostly for not standing behind it. Had giving this product a "zero" satisfaction rating, I would have done so, it certainly earned it!!
Just bought a 2011 journey with the 3.6 engine. Has 30k miles. First week, noticed the car started shaking and when I step on the break it become worst! This is nothing, I didn't even fixed the break and looks like the transmission is going bad!! Shifts hard and sometimes I step on the gas and it just don't want to shift down! And I didn't mention the cruise control not working and has engine vibration!!! This car not worth anything. Why I didn't buy a Toyota. I left my brain home when I bought a DODGE!!! And the worst part, when you going to visit your Dodge shop to get your car fixed because you have the warranty on it, In the shop they will look at you totally stupid!!! They will tell you the car is checked and everything is fine!! Even if the car is falling apart!! Dodge customer service is a BIG ZERO!!! Scam!! Please stay away if you don't want a headache and buy a Toyota or Honda!!!
Dodge has the worst customer services. My Dodge Journey has had problems cranking for the last year. I have called the dealership. They tell me it has to be in the shop when it doesn't crank in order to diagnose the problem. The only thing is it only does it every so often. I have seen many forums on the internet with same problems with the journeys cranking one minute and not the next. You would think that Dodge would get to the bottom of the problem and make a recall to help all the hardworking people out who have to fight with the dodges on a daily basis to crank. I WILL NEVER BUY ANOTHER DODGE!!!!!!!!!!!
I purchased a 2010 with 15,000. This was the Worst vehicle I have Ever owned in my life. I have had the brakes and rotors done at least 9 times. The engine was putting metal shavings in my oil at 23,000 miles, which meant they had to replace the engine. The alternator went out with 60,000. The PCM and ECM module went out at 100,000 miles. I have never been treated so poorly until I bought a Dodge. The customer service was Horrible. The frustration alone was enough to give me high blood pressure.
My husband and I bought our 2009 Dodge Journey in 2010. It was a Demo with 32,000 miles. Our car now has 128,000 miles on it. We still really like the steering, suspension, passenger seating and storage space in our Journey but, we have been frustrated with one feature and various problems that we have had with it. The battery can only be accessed and maintained by removing the front left wheel - - very inconvenient. The CD player quit working within the first year. The sunglasses holder quit staying up. First electrical problem: The cruise control and brake lights quit working. Current electrical problem: The rear wiper comes on automatically when
the engine is turned on and the transmission is in park or reverse (Note: we have to turn the switch to "on" to turn it off!!!). The back wiper won't work at all when the transmission is in drive! Even though we really like the way our 2009 Dodge Journey drives and rides, we will be choosing another model and make when we replace it because of the problems listed above.
I just bought it, 2012 and PCM board gone, 73000 miles. It started losing rpm and go into a lower gear and it stalls.
I am very frustrated with my 2009 Dodge Journey. For over a year, at times it will not start. I have replaced battery two times, the starter, the key less remote --- and it still happens. The dealership now says it is a bad battery and I told them no. They continue to insist that it is the battery. Three batteries and they still say it is the battery. I told my Dodge Dealer Service Adviser that my car could not be the only one with this problem. He said his shop has never had this problem and I asked him to look into if other dealers had problems.
He got on his computer as he was searching and replied no, nothing there. My son told me to go to internet and see if others had problems. I cannot believe all of the problems people are having the same as mine. The dealership adviser lied to me. I will never own a Dodge again. Of course, I had the brake issues within the first year. They told me too that it was the way I was driving and was going to charge me a leg and half to change brakes on my new Dodge Journey 2009. I was mad, so I went somewhere else to have the repairs done. Then the recall came out on the brakes and they would not reimburse me because I had the repair done somewhere else than Dodge. They are crooks.
Just bought the preowned 2010 RT, loved it. But the next day it was stalled for no reason. And it happened again after 25 days. It starts after some time but I am worried. Should I get it checked? Otherwise the SUV seems to be fine.
Less than 3 yrs old, only 24000 km due to not being driven while I was away for 6 weeks?? Normal wear and tear as far as dealer is concerned and not a warranty item. Taking it to an independent for repair (approx $500 for both rear brakes). Also had problems with a tire and learned that the tires used on Journeys are "special" and not readily available other than through the dealer. And they are very expensive tires.....
My mother owns a 2009 Dodge Journey and when she was coming home tonight, her RPM went all the way up to 400 and stayed there till she got where she was going. That was about 4 or 5 miles. She is in her late 50's and I am worried about my mother car leaving her walking.
2 weeks ago, I was traveling home in my dodge journey S.U.V. alone. Thank you Lord because I have 2 small ones - a 2 and 4yr. old. I had reset my cruise to between 73mph to 74mph and please understand, I wish I was living but a individual had taunted 3 vehicles in front of me and I was unable to avoid hitting and killing this person. Lord be with him, but my dodge suv could imagine is a horrible mess, and I am distraught over the fact that not one single airbag deployed. I agreed to this purchase because of the 3rd row seating and the supposed safety crash rating.. I love this suv, performance handling and has kept my family safe in flash floods, hurricane winds, hailstorm or 2 and a hefty sum at the pump with the flex fuel....
Both my wife and I work full time jobs and I, when not working and wife doesn't know, use it to haul scrap but our insurance lapsed from our 6month policy till I got paid again, and this life changing accident happened and I miss the days when cars were cheaper and metal.. But had my wife and kids had an accident, no airbags for safety..... My other vehicle we share lol is ol blue a 1999 dodge ram magnum single cab, unfortunately but all I can say is wow.
Bought Dodge Journey 2012, new from dealer back in December 2011. First, noticed clock gaining time, took it to dealer on several occasions to no avail, after several excuses and failed attempts to fixed by dealer. Eventually, was told it is a known problem and not limited to me alone and that Chrysler is looking into fixing it. We decided to live with it. Then one day, my wife dropped our children at day care and the car won't start. It eventually started after nearly 2 hours and when the dealer was informed, we were told there is nothing to it and that the computer is just resetting itself. This evening, the same thing repeated itself to my wife while coming back from work and on her way to pick children from daycare. I will get in touch with dealer tomorrow to hear what other excuse will be provided this time.
I own a 2012 Dodge Journey and lost the brakes yesterday and almost had an accident. When brought into Dodge, they said that the brake fluid was contaminated and would cost $2000 to fix. I found a recall on same problem for same year and model but they said was not the same thing.
I was driving on the highway and someone was merging in front of me so I slowed down but when I went to accelerate, the truck went nowhere. I had enough coasting ability left to get on the shoulder. When I tried it again, there was nothing in forward or reverse so I shut the truck off. When I turned it back on, all that happened was the engine would rev but no movement until suddenly it kicked in thank God enough for me to make it home where it happened again in front of my house. Mind you, it's a 2014 with only 4000 miles on it so I called the dealer and had it towed there. When I went to the dealer that same night to get my rental, the salesman who sold it to me said, "Oh, it's probably just a sensor. I bet you it's a sensor." Well, okay, I know he's not a mechanic and even so if it was a sensor, again, there's only 4000 miles on it. This type of stuff shouldn't happen at all. This I why I bought a new car so I didn't inherited any problems with used cars. All in all, it was the front pump on the transmission. I hope this is a 1-time deal. But still extremely upset that this happened at all. At 40000 miles I could see it, not at 4000.