Dodge Journey Reviews

2009 Dodge Journey - This car is a piece of crap. I bought this car brand new. I tried to stay loyal and buy American and it looks like they are making cars these days so that everything breaks down so you get fed up and buy another new car. I started having problems with this car 6 months into it and they have not stopped since. I had to replace the radiator, the sensor for the temperature gauge replace because it still kept saying it was overheating. It still overheats and have to add radiator fluid about once a week (which is yet another cost), the leather cracked in the seats, the paint is coming off the side mirrors, problems with radio freezing up, had issues with my car just turning off while I was driving, my car just auto locking on its own, windows sticking, rubber pieces falling off around the wheel wells, seat belts sticking, and now feels like the transmission is slipping. And yet no recalls plus the dealerships want to charge $150 just to look at your car.

I have a 2009 Dodge Journey got it used had 93,000 came from New Jersey. Had it one year, the first problem was the brakes. Had them replace they was grabbing them had to replace the battery and then the sensors in tires. I trade this vehicle in soon and get a Ford Escape. I hate this SUV, I have 131,000 miles on it now.

I purchased my 09 Journey new from Dodge... it was our family car so we initially only intended to use it on weekends or family trips but not as a commuter car. It took a couple of months to get to the 500 mile mark, but around that time I felt pulsation the steering. I took it to my personal mechanic to see what was up. He told me the front rotors were wiped out. Like someone was driving with their foot on the brake... Suggesting my wife may have a heavy foot. I dismissed it, I had my rotors changed and that was that. A thousand miles later, same issue, and the rotors needed to be changed again... p.s. The rotors on these cars are garbage and are too thin to be cut... so I changed them again...1000 miles later same problem!

Bought a 2013 Journey in Nov 2013. Car had 5 miles on it. Today it has 7900 and the check engine light is on and the oil pressure is in the red at 96psi. Called and they are sending a tow but gave me a hard time about a rental. Family of 5 single car. But I yelled loud enough... our rental us covered. I have no idea what's wrong at this point, but a brand new car should be in perfect working order. Ughh. I am so frustrated and angry. Really hope this is fixed quickly and not the start of endless issues.

No problems so far with our 2012 Journey at 45000 kms. Just wish I'd bought the V6, my only complaint!

I purchased the 2011 Dodge Journey from the dealership new. The first year the car wouldn't start three times. AAA came and jumped the car but it wouldn't start again soon after. The dealership couldn't find anything wrong with it and it would start up there so it was probably my fault. Finally after the second tow and a threat to contact BBB, the battery was replaced. Now on Dec. 9th, 2013 the car wouldn't start. AAA started it - kept in the garage every night. Then again on Jan 4th, 2014 it didn't start. AAA couldn't start it at all so towed it to dealership. Of course the next morning it started at the dealership and they couldn't find anything wrong with it - surprise, surprise. It’s so unreliable - you never know when it will not start. I give it three weeks before it happens again. Chrysler is never at fault and they never can find anything wrong.

When taking it in for warranty after 2 years, every time they say it is not under warranty. Like shifter cable sticks, all they say it's cosmetic and not warranty. When confronting them about it since we paid for it, I wanted the old one back, they said they threw it out but didn't. They sent it in on their return warranty. Not happy. P.S., my wife not happy.

I purchased my 2011 Dodge Journey in August 2011 with only 14 miles on it. I currently have 31,000 miles but I've replaced the front brakes 3 times, the rotors twice and the tires once. The inside thread on the tires had metal exposed when I replaced them and at the time the vehicle only had about 15,000 miles on it. When I initially replaced the brakes, I had 13,000 the first time, about 23,000 the second time and I just had the brakes replaced again today at 31,313 miles. Every time I've taken my vehicle into the dealership, they tell me it's normal wear and tear but I don't buy it.

Not happy at all.

My wife was driving home and when she arrived home, the left rear brake was spewing smoke out. When I go home I checked it out and it seemed the caliper had stuck causing damage to the rotor and brake pads. The next morning, she took the vehicle in to have it checked out at Eastern Sales, where I had purchased the vehicle new. The service dept phoned me and told me the brakes were not under warranty, and the vehicle has 36,582 kilometers on it. He told me it would cost $500.00 to have the parts replaced which included an inspection of the front brakes???? I was really disgusted at this time especially when I was told that the caliper had stuck. So I nicely told him to send the vehicle home and I would get it done elsewhere as their labor rate is $124.95/h. I hope Chrysler gets their act together and looks into the matter with the braking system as there seems to be a lot of problems, which they seem to never hear of??

I purchased this vehicle thinking it would be a great family car, but the engine problem that it has should have never occurred at the mileage that it did. When I bought my journey, it had 23,000 miles. At 30,000, I had to have it towed into the dealership because it was undrivable! The lifters had to be replaced at 30,000. The engine never ran the same since. Recently, I brought it back in because of a ticking noise coming from the engine. The dealership then replaced the entire intake manifold and the rocker arms at 64,000 miles. I've owned many cars, new and used, and have never had these problems.

The car won't start. I have been in dealer for already 8 times. They can fixed this problem. The aircon turn on by yourself. I had a liking inside the mirror in front driver.

I bought a 2013 Journey in on Aug 5th 2013 with 43 miles on it and since Aug 8th 2013, it has been to two different dealerships and one independent front end shop for an alignment problem. And as of today it has been aligned 8 times, had the front cradle adjusted, tires and wheels replaced and it still pulls hard right. And all of them say it’s in prefect spec and it should drive straight as an arrow but it doesn't. In fact it now has 2000 miles on it and is now on its 3rd complete set of wheels and tires. The last set was installed on Aug 22nd 2013 by Dodge and when I took it back to a different dealer at the request of Chrysler on Sept. 3rd, that set was completely worn on the inside edge of the left front. I’m really fed up. I have owned it 35 days and 26 of them it’s been in the shop. Has anyone else had a similar issue?

I bought the Journey new (2010) - plus the extended warranty. Problems started with the brakes and rotors, key system, air conditioning and now motor mounts. Dodge says the motor mounts are not covered. Extended warranty is a costly joke. There is no reason for motor mounts to fail with 78000 miles of highway driving and seldom passing anyone (no tickets for over 30 years). Dealer wants over $500 to repair them. I'm sure Mopar will soon be a memory if they continue with these business practices. I am extremely dissatisfied. This is the last Mopar I will ever own!

From the bottom of my rear window to the ground, it is exactly 4ft. so when I back up, I can't see any children that may be under 48 inches or maybe riding a bike behind me. So I called Chrysler about this safety issue and they told me that they are not responsible, that I am, because I did not have them add the camera as a feature when I bought it. What can I do?

My 2010 Dodge Journey has 83,000 miles on it and still drives and runs like new. I haven't had any trouble with it. I have heard so many complaints against Journeys, but I have had none of the problems described by others. I find the 3.5 to be a very good engine in this vehicle; it has plenty of power and gets very decent gas mileage. My Journey has the AWD, which really helps in PA winters. I hope to upgrade to a 2013 Journey soon.

I can't believe all the complaints with regards to the 2011 Dodge Journey brakes. I too had pulsating and brought in to the dealer. They said my brakes were dirty. Back a few weeks later, I had to have new rotors and pads (15000 miles). At that time, I also pointed out that the tires seemed to be wearing out. They told me they were fine. A month later, my check engine light is on. I brought it in (and of course, the light goes off when I pulled in to the dealer). They say gas cap probably wasn't on tight. A week later, a light went on again. I made an appointment and brought it back in still complaining about tires stating I was leaving in 24 hours on vacation and needed my car safe. Tires were balding on left side.

We are the 2nd owners of a 2010 Journey. We purchased the vehicle having just over 36k miles on it. We thought we had gotten a pretty decent deal on the car. Not even a week after purchasing had passed, we were at the service dept. dealing with the brakes. We were getting a lot of pulsation when braking and the steering wheel was shaking from it. It was under their limited warranty so they turned the rotors, and that didn't help much. I took it in again and they replaced the rotors. Four months later, we were back to the pulsation from brakes and the rotors were turned. Now aside from the brakes being a pain, we had this weird low chirping sound coming from under the hood that cycled every 20s ecs or so. No one ever heard the sound when I would bring it in, so odd because my husband and I could clearly hear it.

I am extremely disgusted with my Dodge 2009 Journey. It seems that there is a problem that Dodge can’t figure out. At random, the car will not start. I have had 2 new batteries put in the car, had to have it towed to the dealership 3 times and this problem still continues. I'm afraid to drive it because I never know when this problem will occur again! I have been stranded on the Boston turnpike and stuck at my work place numerous times. The car dealership can’t figure out why this continues to happen and Dodge has not had a recall. I'm not getting answers and in the meantime, I've got a vehicle that I'm afraid to drive!

I was doing maintenance on my car when a leak was found on radiator plastic coolant tank. The raised lettering had deteriorated to nothing. Where the letters were, the tank was now leaking antifreeze. The tank is discolored and very brittle. If the tank had cracked at the bottom, all coolant would have been lost. How can a plastic tank go bad in 3 years by holding a liquid it was supposed to hold? There had to be no material reports done on this product. I am through with this company. This vehicle has had brake problems and numerous defects. I'm so happy we bailed this company out instead of just letting it fail.

I purchased a 2011 Dodge Journey last summer from this dealership. When I bought this car brand new, I also purchased the bumper to bumper warranty. This is now the second issue I have had with this vehicle where I had to pay several hundred dollars out of pocket for issues that weren't covered. Really not covered?! What the ** does bumper to bumper mean?

Have a 2010 Dodge Journey, has been in the shop and had the radio replaced after 6 months. Then had the brakes replaced after 38,000 km. Took it in again 2 weeks ago because there was no radio and flat battery, had to get a tow. Same thing happened again 1.5 weeks later, now it sits in the shop 3-4 days waiting for a new radio.

Dodge Journey brake issue not addressed, not recalled, not warrantied. I have a Dodge Journey with 32,000 miles, and this is the 2nd time I had to have the brakes replaced, for over $300 each time. The first time, I was reimbursed, less deductible expenses. These brakes are faulty, as indicated by research on the internet, and class action law suits. I want the brakes repaired, so they don't go bad again, or warrantied for the life of the vehicle, at no charge without a deductible. Moreover, I would like a reassurance that my vehicle is safe for my family. Dodge should recall this issue.

My 2009 Dodge Journey has died on me twice. It's been in the shop both times, and they can't figure out the problem. The first time, they replaced the TIPM (total integrated power module), it worked for a week and died again. Now they're returning it to me, and I'm afraid that it will die on me while I'm driving through a major intersection. Last time, I was pulling out of a parking lot, so no accident, this time. Another person wrote that it happened while she was driving down a hill.

2009 Dodge Journey has faulty brake system. Steering wheel shakes almost uncontrollably when braking over 40 mph. I changed front brakes pads twice; rotors and rears once. This is ridiculous and unsafe. I am unemployed and don’t have money to continue to deal with this issue. Chrysler knows about it because they have extended the brake warranty to 36000 miles with $100 deductible. It is not the consumer’s fault that this auto has a faulty braking system. There needs to be a total recall on this model ASAP. Pads are excessively worn and have them for display.

I am the owner of A 2010 Dodge Journey. On 3 occasions, the car has completely lost power while I was driving . It just suddenly goes dead. It loses all power including power steering and breaks The first time (September 17, 2010), I took it to be serviced. They said that they could not duplicate the event. It happened again 3 weeks ago as I was going over rail road tracks.