Concord Auto Protect vs. Onust
Compare coverage, cost and reviews
 |  |
|---|---|
2.2
1,201 reviews
|
3.5
8 reviews
|
| No. of plans:3 | No. of plans:2 |
| Max mileage120,000 | Max mileage125,000 |
| Max vehicle age- | Max vehicle age10 years |
| Waiting period30 days | Waiting periodNone |
+1 more
Concord Auto Protect and Onust both offer extended car warranties that protect you financially after your manufacturer’s warranty expires.
While they offer similar services, there are some differences between the coverage they offer, the cost of their plans and the additional benefits you get. We’ve analyzed both companies to help you decide which is the right fit.
Concord Auto Protect works best for drivers looking for a basic plan. While it’s true that you’ll pay a little more in premiums with the basic plan from Concord, the lowest-tier plan delivers more coverage for the price, including protections for critical parts and systems like the engine, brakes and transmission.
Onust is our recommendation to buyers looking for the best value. Premiums from Onust are cheaper than those offered by Concord overall. Although the most basic plan at Concord includes more coverage, Onust’s most comprehensive plan provides better protection for a wider range of major components.
Concord Auto Protect vs. Onust coverage
Plans from Concord Auto Protect and Onust offer varying levels of coverage for your vehicle's parts and systems.
Concord Auto Protect coverage
Concord Auto Protect offers three extended auto warranty plans: Powertrain, Advanced and Premium.
- Powertrain covers six items including the engine, transmission, drive axle(s), electrical system, cooling system and brakes.
- Advanced expands the Powertrain coverage to include all-wheel-drive/four-wheel-drive components and steering components.
- Premium, the most comprehensive plan, protects everything in the first two plans and adds coverage for heating and air conditioning components, fuel system, anti-lock brake system (ABS), high-tech electronics, turbo/supercharger and front/rear suspension.
Onust coverage
Onust offers two vehicle coverage plans: Onust Connect Tech and Onust Connect Plus.
- Onust Connect Tech is the most basic plan. The main feature is 24/7 towing and roadside assistance, which covers flat tires, lockouts, dead batteries, fuel issues and other possible emergency situations. It also comes with notifications for vehicle safety and recalls, as well as the ability to connect to certified mechanics to get questions answered.
- Onust Connect Plus includes everything in the Connect Tech plan, plus mechanical breakdown coverage, rental car coverage and lodging reimbursement. This is more similar to a traditional extended warranty plan.
We’ve broken down what’s covered under each of the companies’ plans below:
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| Coverage | | |
|---|---|---|
| Plan | ||
| Engine | | |
| Transmission | | |
| Drive axle | | |
| Transfer case | | |
| Seals and gaskets | | |
| Turbocharger/supercharger | | |
| Heating system | | |
| Cooling system | | |
| Air conditioning | | |
| Brakes | | |
| Suspension | | |
| Steering | | |
| Fuel system | | |
| Electrical components | | |
| Navigation/GPS | | |
| High-tech components | | |
» LEARN MORE: What does a car warranty cover?
Concord Auto Protect vs. Onust cost
The cost of an extended auto warranty can vary significantly based on several key factors. Vehicle age and mileage are typically the most influential factors — newer cars with lower mileage generally cost less to cover than older vehicles with high mileage. The make and model of your vehicle also impact pricing, with luxury and high-performance vehicles usually commanding higher premiums due to more expensive repair costs.
Additionally, plans with comprehensive coverage cost more than basic powertrain protection. Plans may also be more expensive depending on where you live.
We gathered quotes for different vehicles with varying mileage to give you an idea of how prices compare between Concord Auto Protect and Onust. The prices below are for each company's lowest-tier plan unless otherwise noted. Keep in mind that coverage for these plans varies, so it’s not an exact apples-to-apples comparison of value.
We received quotes for the Onust Connect Plus plan since it compares most similarly in coverage with a powertrain plan. The Ford F-150 and Honda CRV quotes are only 125,000 miles, since the company does not offer this coverage for vehicles with more than this. Onust plans have an activation fee ($300 for the Toyota Camry and Honda CRV, $569 for the BMW 3 Series and $479 for the Ford F-150) that we have included in the cost per year in our table below.
| Model and mileage | Concord Auto Protect | Onust |
|---|---|---|
| 2013 Ford F-150 (150,000 miles) | $1,311 per year | $1,595 per year |
| 2014 Honda CRV (135,000 miles) | $1,285 per year | $984 per year |
| 2015 BMW 3 Series (125,000 miles) | $2,129 per year | $1,409 per year |
| 2016 Toyota Camry (110,000 miles) | $1,151 per year | $984 per year |
Concord Auto Protect vs. Onust policies
Concord Auto Protect is available nationwide and provides a 30-day money-back guarantee to all customers (provided no claims have been made during that time). Customers can choose any ASE-certified mechanic, as well. All Concord plans have a waiting period of 30 days.
Onust mechanical breakdown coverage has a $0 deductible and begins immediately. However, there is an activation fee that starts at $125 and varies based on the type of vehicle you’re covering.
There are some limitations on which vehicles can be covered, however. Onust will not cover vehicles with over 125,000 miles or vehicles that are over 10 model years old. European, diesel and electric vehicles must have less than 65,000 miles. There may also be certain vehicle models that are excluded.
That said, Onust won’t cancel coverage when you cross these limits — you just have to register the vehicle before reaching them. Once registered, there are no mileage limits and your vehicle is covered for the remainder of its life.
| Benefit | Concord Auto Protect | Onust |
|---|---|---|
| Vehicle inspection required | | |
| Contract length | Month to month | Month to month |
| Quote process | Online | Online or call |
Concord Auto Protect vs. Onust additional benefits
In addition to coverage for mechanical failures of your vehicle's parts, Concord Auto Protect and Onust offer a few other benefits.
All Concord Auto Protect plans include 24/7 roadside assistance (up to $120 per occurrence), trip interruption insurance (up to $50 per day for up to three days when more than 100 miles away from home), dead battery service, towing, locksmith service and rental care reimbursement (up to $225 and a maximum of three days). Plans are transferable and typically last three to five years.
Onust benefits
All Onust plans include useful benefits, including:
- Real-time connections with certified mechanics to answer questions
- Vehicle safety and recall notifications
- 24/7 towing and roadside assistance benefits
- Expense reimbursement for rental cars, travel lodging, towing and more
| Benefit | Concord Auto Protect | Onust |
|---|---|---|
| Roadside assistance | | |
| Rental car reimbursement | | |
| Trip interruption | | |
| Transferability | | |
Concord Auto Protect vs. Onust reviews
For an honest assessment of customer satisfaction, let's examine what actual policyholders say about Concord Auto Protect and Onust.
Concord Auto Protect reviews
Some Concord Auto Protect reviews reported excellent customer service, a smooth purchasing process and competitive pricing. Some highly recommended the product.
“Two claims have been approved by the staff at Concord Auto Protect. The process was easy and they paid for the repairs in full. I can not complain about anything because they did their job. I would easily recommend them to others that are looking for a car warranty company to use that is priced fair.” — Dylan from New York
Other reviewers complain about delayed claims processing, unresponsive communication and denials for covered repairs.
“My vehicle has been in the shop for 53 days since the initial claim process began and like many others I call nearly every day and email every day and get nowhere.” — Keith from Michigan
» SEE FOR YOURSELF: Concord Auto Protect reviews
Onust reviews
Onust customers appreciate how easy the company is to work with and how clear the communication is.
“Best investment I ever made. Every now and then, they send a check to use on any service. I also had a claim and it was all paid for. I would recommend Onust to anybody.” — Bill from Massachusetts
“When Onust became available, I jumped at it, especially because I can keep it for the lifetime of my car, which is very attractive. The coverage is great too. The warranty covers more than the service contracts I have on my other vehicles.” — S from Colorado
Most customer complaints focus on certain vehicles not being covered.
“After I had paid a couple of months, I had a repair to do and when I went to go over a repair at $3,000, Onust wouldn't cover the cost. I went through their reps a couple of times and I told them that I didn't know about it since they didn't tell me anything about it.” — Sebastiano from New York
It’s worth noting that Onust does list vehicles it won’t cover in its terms and conditions, but it’s up to the customer to read those conditions before signing up.
» SEE FOR YOURSELF: Onust reviews
Bottom line: Concord Auto Protect or Onust?
All things considered, what kind of driver is each provider best for?
Concord Auto Protect is best for car owners seeking longer policy terms and broad availability of repair facilities.
Onust is best for drivers who want day-one coverage and month-to-month plans.
If neither sounds like a good fit, or if you’d simply like to see more top-rated providers, check out our other picks for the best extended car warranty companies.
