Chrysler Minivans Reviews

We had a Dodge before and will never do that again because of the brake issues over and over. This one is no better. Replaced the brakes a year or so ago, and issues again now. We would get another one and get rid of this, but our last one, a freestar, died on the road and we had no coverage for transmission and traded it in with the rest of our loan. It is now well over 100,000 miles and we certainly cannot afford another $100 a month to swallow this loan again on another one. I am angry at the poor construction of this van and the general lack of dependability of the brand.

I examined the woman from Chrysler that there were two problems that I had with this ... One, I didn't live at the address that they had sent the information ... And two and more importantly that I have taken the van in at least once a year and that at no time was I ever informed that there needed to be a check up for the warranty to continue. Furthermore, in 2013, I had taken it twice and once was to have the transmission flushed so one would think that that would have been the opportune time to have the powertrain check up. Needless to say, none of this changed anyone's mind and now I have to purchase a new transmission out of my pocket. I have to believe that I am not the only one that has a lifetime warranty that this has happened to. I feel cheated after having bought three new vans from Chrysler. I will never buy anything from them again.

I went 130.2 miles on 11.967 gallons of gas, with my old van I at least got a little over 12 miles, but I figured this van was going to give me better mileage since it was 8 years newer, I needed a van quickly, so now I'm in debt up to my eyeballs and there's nothing I can do about it. I'm 65 years old and with the gas prices I have a different van but who can afford to put gas in it. I am so disappointed in this vehicle, I think that the average for mileage on these minivans doesn't come up to what you say, this van has 82,000 miles on it so it's broke in pretty well, again I can't put into words how disappointed I am. I will not recommend any of the Town and Countrys to anyone, not after this experience.

Last week, while in Largo Florida, my Fob started acting up and it took as long as half an hour before the doors would unlock. I tried using the key, but it would not unlock the one and only door that works with a real key. I stopped at the Chrysler dealership and the young man in the service department immediately locked the doors to see if the Fob would work. About an hour later the doors unlocked. I asked to see the service manager who immediately told me they were swamped and may not be able to get to it until Monday. It was Saturday and I explained to him that we were on a tight schedule to be in South Florida Sunday.

He messed with the Fob for a while and then told me that the door linkage was off and that was the reason the key would not open the door. I literally begged him to get me a new Fob so we could make our schedule to South Florida. He said he would see what he could do and that it would be about $225.00 to replace the Fob. I was shocked, but told him I didn't have any choice and would appreciate anything he could do to get it completed today. A couple of hours later, it was done and the cost was $222.00. I didn't tell him what I was thinking after he told me they replaced a lot of them.

This is the first Chrysler product I have ever owned and am thinking it may be the one and only. For sure, I will probably not buy another vehicle that uses a Fob type device to start, lock and unlock the vehicle. If Chrysler Corporation can do something to compensate me for money spent and provide a replacement for my wife's Fob, I might reconsider. Also, I still have the locking latch on the door that needs to be repaired. I am afraid to ask how much that will cost. My biggest concern is that I have experienced an expensive and possibly recurring problem. I would think that I am not the only one to complain about this and Chrysler Corporation already has a remedy. I will greatly appreciate your response.

We can not believe Chrysler does not know how to fix what they sell. We will not but a Chrysler again or tell anyone to buy one. But we will tell everyone we know of the trouble we are having.

In March of 1996 the nightmare began. The fuse block and a multi function switch had to be replaced because the wipers would come on by themselves while I was driving, a contact and plunger kit was replaced because the right sliding door would not always unlock when using the electric door lock, the fuel tank was replaced because when it was originally installed they installed it so that the tank was bowed therefore it would only hold 12 gallons instead of the 18 - 20 it was supposed to hold.

The car was never recalled for this defect, I discovered it on my own.

Also the front door panel was re-atteched to the door and the left sliding door was repaired because it would not unlock with the key.

Then in August of 1997 the switch for the interior lights was replaced because the lights would flicker, the left side door lock was replaced again along with the rear door latch. In Sept. of 1997 a gear was replaced for the power steering, the left sliding door had a moulding replaced because the clips were broken. In August of 98 the stereo was replaced because the treble constantly faded out, the vehicle mysteriously shut off while I was driving the car and no one could explain this phenomenon and the relay switch was replaced.

The rack and pinion was replaced at this time also and the multi-function switch again as well.

In September of 98 the car was back in the shop because the air bag light came on. Evidently, when they replaced the relay switch or the multi - function switch things started working that had never worked before such as I was not aware that the car will chime if you leave the blinker on for over one mile. It had never done it up to that point. This occured only 7 days after this work was done.

They found out that the air bag was never secured in the module with screws. It took them 7 days to get the screws but I asked them why they had to order screws, wouldn't the screws be inside the module if they had just come out? They said there never were any screws! My husband and I drove that car for two years thinking that there was a working air bag when in fact there was not.

Finally this past week we were on vacation and the transmission went out, we replaced it to the tune of $l,771. and only five days later the car is back in the shop because the transmission is slipping and the engine is reving at high rpms.

I sincerely need help, I do not know what else to do, I have contacted Chrysler every time there have been problems. Fortunately we purchased an extended warranty on the vehicle but it ran out at 50,000 miles. The car has 56,000 miles on it today.

I wrote a letter to Chrysler in September of l997 telling them I believe that I have been sold a lemon and they promptly told me I did not have a case. They were unwilling to work with us on the transmission, they said it was our fault for not maintaining the vehicle because my husband told them that he did see some liquid under the car that he thought was condensation from the air conditioner they said we should have taken the car to the shop immediately even if it appeared to be water.

The car by the way did have transmission fluid in it my husband checked it two days before the car had to go into the shop.

I feel that Chrysler should be held liable for selling vehicles that absolutely can not be depended upon.

We are driving our children around in these cars expecting to be safe and to not have to worry about being stranded; that is why I bought a new car to avoid these problems.

This car has continued to be a problem and the end does not seem near. I was four months pregnant during the air bag incident and the car shutting off. I was very worried about being left on the side of the road with a six-year-old and a seven-year-old and being pregnant. I spent numerous hours in the dealership waiting for this car and worrying about being able to pick my kids up from school.

Fortunately most of the repairs have been covered under the warranty but the transmission was not and I fear that we will only be having more frequent and expensive repairs in the future.

I bought a new car so that I would know that I was getting a good car and not someone else's troubles and so that I would be able to depend on this car.

Incidentally this last repair had to be done in Virginia, we now live in New Hampshire and had driven through five states in unbearably hot weather with our children, one being only 6 months old. Thank God the car did not break down on us on the road and thank God we were able to get back home before it started acting up again.

Next there was thick, black "paste-like", glue seeping out from around the rubber seal on the rear window, which the Dodge dealer cleaned several times, but refused to replace. It still continues to ooze from all around the back window. Next I had to replace both the alternator & battery due to complete failure. Soon after that, the solenoid in the lock/release switch on the back door quit functioning and had to be replaced.

Then came the biggest problem to date...the transmission totally died about a year ago and had to be completely replaced. Following this very costly repair, the engine has decided it doesn't want to run all the time and periodically doesn't start or completely stops running while I'm driving down the road. Several mechanics have been sought to find the problem but no one can figure it out.

Last, but certainly not the least...and probably not the last...the paint and clear coat finish has begun to peel off the hood, top & back of my van. After making yet another trip to the dealer the other day, one of their employees told me i would be lucky if they offered me 50% of the cost to repaint it. Oh yeah...he said they would only repaint the hood, top & back, but not the sides. He also said I was looking at about $350 for this halfway paint job! If I decide to pay this ridiculous amount for a partial paint job, imagine how swell my van will look going down the road with shiny, new paint everywhere but the sides. I just can't believe that Chrysler/Dodge would sell such a piece of junk!

I have spent literally thousands of dollars in repair costs and continue to do so. I have spent countless hours in various garages, shops & dealerships...losing pay from work and precious time. I have endured enough emotional distress over my Caravan's problems that i am willing to do almost anything to get help...including writing my complaints here on your web page.

My Caravan is only a little over 4 years old...but I've already had more problems and dumped more money into it than every other automobile i have ever had.